Total 525 Customer Service job vacancies in Merseyside, L1

Care Assistant

Harbour Healthcare.

Kingswood Mount Care Home, Woolton Road, Woolton, Liverpool L25 7UW

Starting on £11.55

After completion of NVQ Level 2 this will rise to £11.80

Are you ambitious? Do you want something else? Are you looking for new energy?

We are on the hunt in Woolton, Liverpool for our next amazing Care Assistants!

Our Care teams are the superheroes of the business, supporting our residents and providing peace of mind to families that their loved ones are in the best of care.

But what is important to know, is that you do not need to have had previous experience in this field, nor do you need qualifications – we are happy to work with you to help you become our next superhero care worker.

Have you ever asked the question – Why get into Care?


Care is one of the most rewarding jobs you can do.
We can offer Flexible working patterns to suit your needs.
Training and Development opportunities are tailored to you.
Great company benefits.
Real Job satisfaction
You are providing peace of mind for family members.


What are the Tangible benefits for working for Harbour?


Discounts on Shopping, Fashion, Days out, Travel, Entertainment and lots more!
Cycle Scheme – up to 39% savings on your bike purchase
FREE face-to-face counselling, for you and your family!
Staff recognition award ceremonies
£30 voucher available every month for the nominated ‘Employee of the month’
Opportunities for training and career progression
Salary Sacrifice Pension scheme
Blue Light Card – up to 50% discount across 100’s of retailers
Access to a FREE eye test and discounted glasses
Cashback card – save up to £500 annually, can be used at over 80 big brands
Wellbeing portal:
FREE meditation series
FREE wellbeing podcasts & live virtual events
FREE mental health support programmes
FREE workout plans
FREE Live digital gym classes
FREE mindset and wellbeing series
Seasonal Company events, competitions and incentives
Refer a friend scheme – earn upto £250 when referring a friend to work for Harbour Healthcare
On-site parking


The duties are varied, and no two days will be the same. Our residents are individuals, and they all deserve to be treated as such. However, as a general guide, duties may include some support with personal care needs, as well as help to take part in a wide range of special interests and activities that support their health and wellbeing such as arts and crafts, watching the footie, drama, musical evenings, gardening, shopping trips and social occasions.

Who are Harbour Healthcare?

We are a Family run business with 20 Care Homes across the UK and are growing year by year.

Inclusion is how we unleash the power of diversity. We strive to foster belonging and empowerment at work. Harbour Healthcare listen and engage with our diverse communities, and we value teamwork within our diverse workplace.

Having family traditions at heart, our philosophy is actually quite simple. We strive to provide an excellent standard of care to our residents, treating them with complete dignity and respect.

We are looking for people who care regardless of qualifications or experience. We care more about you sharing and demonstrating our values, which are, -


Humility
Accountability
Achievement
Passion
Integrity


We will give you all the training and support you need, such as obtaining a qualification in health and social care and opportunities for promotion and career growth.

Harbour Healthcare have won many accolades and awards over the years from carehome.co.uk Top 20 Awards, now for the 5th year running as well as Disability Confident Committed.

Please note that all our positions require an Enhanced DBS check in relation to Children and Adults.

Interested? – Go on and click that apply button now!

Proud member of the Disability Confident employer scheme

Would you like to join our dedicated, highly skilled staff team to provide co-ordinated, high quality person centred care and support to our guests accessing Thyme Lodge respite service.

Thyme Lodge provides care and support which is tailored to the individual’s needs and preferences and promotes wellbeing, choice and community engagement to adults with a learning disability, mental health diagnosis, autism and physical disabilities.

We are recruiting a proactive and compassionate leader to oversee the operational management and quality of our respite care service in St Helens. Thyme Lodge is a beautiful, homely 5 bedroomed respite service with a comfortable communal lounge, kitchen/diner, conservatory and large garden. All 5 bedrooms are spacious and comfortable and each has en-suite facilities. The house is tastefully decorated throughout and always has a welcoming atmosphere.

Our guests have a range of support requirements including assistance with managing medication, finance support, personal care support and assistance to learn new daily living skills to help promote positive self-esteem and independence.
Our guests are looking for someone who is caring, passionate, fun, reliable and kind.

You will hold operational responsibility for all aspects of service delivery, CQC and contract compliance. You will promote and re-inforce a culture of responsive, professional, person-centred practice, and active support within the service.
Relationships will be built based on respect and unconditional positive regard. You should have a well organised approach to staff deployment and service delivery.
You must have significant practitioner or management experience in relevant health and social care service provision alongside a warm, person-centered and respectful approach. An understanding of CQC quality requirements and care standards is essential. You should have a relevant professional qualification and/or a degree level qualification.

Creative Support is an Investor in People and we are committed to your continuous professional development. You will have the opportunity to meet your training and development needs with accredited training. You will be joining a very well-motivated regional team of senior managers who work together and support each other to provide excellent services in the North West.

If you would like to discuss this post and the benefits of working for Creative Support please contact Jackie Unsworth, Senior Operations Manager on 07971106309 or email jackie.unsworth@creativesupport.co.uk

Vacancy Reference Number: 72711
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

We can only accept applications from candidates who are located in and eligible to work within the UK. – This post will not be open to Sponsorship under the UKVI scheme.

The Opportunity...
Are you an experienced Chef looking to work in a fast paced environment? Are you a good team player with experience in volume catering? Then we would like to hear from you!

Our expert team offer round-the-clock care for Residents, following our ethos of person-centred care. We focus on making sure each Resident has their emotional, medical, spiritual and nutritional needs met. In doing so, we hope to empower them to lead the lives they choose and enjoy being part of the Arncliffe family.

Your Duties...


Prepare, cook and serve hot and cold meals as and when required
Assist the Head Chef in ensure high quality wholesome meals are prepared and served for each resident
Deputise the Head Chef in their absence
Ensure the kitchen is clean and tidy at all times
Assist with food preparation and catering in accordance with Health and Safety and Food Standard regulations.


In Return we can offer...


Free Parking
Competitive pay rates
Flexible pay through Wagestream
Paid Family Leave
Free DBS check and uniform
Refer a Friend scheme
Robust Continuing Professional Development


We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age

Role: Childrens Residential Support Worker (waking nights)
Salary: £11.55 ph - £13.55 ph
Location: Liverpool
Hours: 10-12 waking nights

About the role:
The nature of this role is to support young people within a residential home who display’s emotional and behavioural difficulties and challenging behaviour. As a member of our children’s team, you will be passionate about making a difference to a child’s life, striving for the best outcomes of those in your care.
Your New Company:
Lavoro Care are a specialist health and social care agency working in partnership with CAHMS backgrounds or other additional needs.
Lavoro Care are recruiting dedicated and experienced Support workers who are committed to promote independence, reassurance and life skills to a vulnerable young person who is being prepared for adulthood.

Requirements of a Residential Support Worker
- A minimum of 6 months experience working with children and young people
- Full driving licence with access to your own vehicle
- You must have the legal right to work in the UK
- Full employment history with any gaps explained

Apply today to express interest and find out more about the opportunity. Lavoro Care are preferred staffing partners to multiple national and local care providers charitable organisations and local authorities, with several opportunities available, get in touch ASAP.

Liverpool Safeguarding Service is seeking a passionate and experienced Family Support Worker to join an established Social Care team. In this role, you will support the delivery of interventions and direct work with children, young people, and their families. This is an excellent opportunity for someone with a strong background in child care and family support who is committed to making a positive impact on the lives of vulnerable children.

• 35 Hours per week
• This role is paying at £16.60 LTD inclusive of holiday pay
• Initial 3 month contract with the possibility of extension after that

Responsibilities

• Deliver outreach and home-based support to children, young people, and families, addressing areas of identified need.
• Provide practical support and interventions in collaboration with multi-agency teams, including Health, Education, and Family Support Services.
• Communicate effectively with children, families, and professionals, using strong written and verbal skills to ensure a high level of service.
• Maintain accurate and reflective records in line with Recording with Care guidelines.
• Work independently and as part of a team to help parents meet the needs of their children.
• Support the overall operation of the Service by working flexibly across services.

Essential Requirements

• NVQ Level 3 in Childcare and Education, NND, or Health and Social Care qualification.
• Experience in direct work with children, young people, and their families.
• Proven experience in collaborative and multi-agency working to support children and families.
• Strong communication skills and the ability to work effectively with professionals and families in various settings.
• Ability to maintain accurate records and work independently as well as part of a team.
• Full UK driving licence, access to a car, and a laptop.

Desirable

• Experience delivering practical parenting strategies and knowledge of child development.
• Understanding of child protection issues, including the signs and symptoms.
• Strong collaborative skills with the ability to work in partnership with parents and professionals.

Apply Now

If you are interested, please call Lisa McVinnie on 01772 208964 or email me your CV - lisa.mcvinnie@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £250.

The benefits of working with SCS:

• A specialist dedicated Social Work consultant offering single point of contact.
• Exceptional referral bonuses - £250 per referral placed in to work!
• An extensive & exclusive range of Social Work vacancies across the UK
• Nationwide provider Social Work staff to over 200 local authorities.
• Annual training budget of up to £250 and continued online CPD training.
• Excellent Annual Loyalty schemes / bonuses.
• DBS disclosures provided via fast-track online services free of charge.

Ready to Turn Your Care Expertise into a New and Exciting Career?

Salary: from £27,000 + tax-free bonus | Location: Remote with travel across the North West area | Role: Adult Care Trainer

Are you a Care Manager looking for a fresh opportunity with flexibility and excellent benefits? As an Adult Care Trainer, you can enjoy a Monday-to-Friday role, say goodbye to weekend and evening shifts, and help develop the next generation of care professionals.

As an Adult Care Trainer, you'll balance working from home with regional travel, visiting settings to support and train apprentices. You’ll enjoy a regular Monday-to-Friday schedule, managing your own diary and choosing when to meet your apprentices in person.

What You’ll Do


Work with apprentices in care homes and online, sharing your knowledge and industry experience to train and develop the next generation of care professionals.
Tailor learning plans to meet the needs of each apprentice, ensuring they get the support they need to succeed.
Support apprentices’ development by teaching them the importance of English and maths in their care roles, helping them with functional skills as required.
Build relationships with employers and provide feedback on how their apprentices are progressing.
Mentor your learners through face-to-face visits, online sessions, and ongoing guidance, helping them achieve their qualifications and become confident in their roles.


About You

We’re looking for passionate care professionals who want to share their knowledge and experience to make a meaningful impact on the adult care industry. If you’ve held a leadership position in care and are ready for a new challenge, this role is ideal for you.

To succeed in this role, you’ll need:


Experience as a Care Manager, Registered Manager, or Deputy Care Manager.
A Level 5 qualification in Adult Care (or equivalent).
Strong technology skills and the ability to manage administrative tasks efficiently.
A valid driving licence and access to your own vehicle for travel within your region.
A willingness to work towards Level 2 (GCSE) qualifications in English and maths, support will be provided.


Perks & Benefits

We offer a starting salary from £27,000, with a comprehensive benefits package and full training to help you succeed as a Trainer. As an Ofsted-rated ‘Good’ training provider, we invest in your development and provide access to qualifications to ensure you become the best trainer you can be. Our benefits include:


Quarterly tax-free bonuses when company targets are met.
25 days of holiday plus bank holidays, and an extra day off for your birthday.
Holiday buy and sell scheme for up to five additional days.
Mileage reimbursement and travel expenses covered.
Healthcare cash plan, dental plan, employee assistance programs, and 24/7 GP access.
Access to personalised development plans and professional courses to help you grow.
Enhanced sick pay and life insurance for added peace of mind.


Why Choose Connect2Care?

At Connect2Care, we’re transforming lives through apprenticeships. As an award-winning training provider in the industry, we know the incredible impact apprenticeships have on individuals, businesses, and the economy. Join us in making a real difference.

We’re committed to creating an inclusive workplace, where everyone can bring their full self to work. If you need any adjustments or flexible arrangements, we’d love to discuss how we can support you. You can contact us at careers@hittraining.co.uk.

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and this role requires an Enhanced DBS Check.

Proud member of the Disability Confident employer scheme

We are excited to announce an opening for a School Receptionist at a vibrant and welcoming primary school located in Birkenhead. We are seeking a friendly, organised, and efficient individual to join their team and help create a positive first impression for students, parents, and visitors.

Position: School Receptionist
Location: Birkenhead
Type: Full-time, temporary

Key Responsibilities:

• Greet and assist students, parents, and visitors with a warm and professional demeanour.
• Manage incoming calls and direct them to the appropriate staff members.
• Handle administrative tasks such as mail distribution, filing, and data entry.
• Maintain a tidy and welcoming reception area.
• Assist with school events and activities as needed.

Requirements:

• Excellent communication and interpersonal skills.
• Strong organisational abilities and attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Previous experience in a similar role is preferred but not essential.
• A friendly and approachable personality.

Benefits:

• A supportive and collaborative working environment.
• Opportunities for professional development.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Description

Staff Nurse - RGN

Hourly Rate: £22

Night Shifts

36 hours per week

Please note that our client DOES NOT offer Tier 2 sponsorship

We are seeking a compassionate and experienced Registered Nurse to join our client's night team. The ideal candidate will be a qualified RGN (Registered General Nurse) with a background in nursing home care.

Qualifications

• RGN qualification (Registered General Nurse - Adult)
• Current UK NMC registration
• Experience in a nursing home setting
• Strong communication and interpersonal skills
• Ability to work effectively in a team environment

Benefits

• Competitive salary and benefits package
• Supportive work environment with opportunities for professional growth
• Flexible scheduling options
• Access to ongoing training and development programs
• Company pension scheme
• Career progression opportunities
• Paid DBS check
• Onsite parking
• Free uniform
• Wellbeing support

Responsibilities

• Provide high-quality nursing care to residents during the night shift
• Administer medications and treatments as prescribed
• Monitor and record patient vital signs
• Collaborate with the healthcare team to ensure comprehensive and individualized care plans
• Maintain accurate patient records and documentation

Reference: WILL79751/RE

Skills:

• Expertise in providing comprehensive hardware support, covering a range of devices such as laptops, desktops, tablets, docking stations, printers, and Multi-Function Devices (MFDs).
• Extensive experience in supporting and managing Windows 10/11 operating systems, Virtual Desktops, Active Directory, Anti-virus solutions, SCCM, InTune, and the full suite of Microsoft 365 products.
• Highly skilled in diagnosing and resolving issues related to corporate networks and IT infrastructure, ensuring minimal downtime and efficient operations.
• Strong proficiency in supporting a wide range of desktop applications within corporate environments, with a deep understanding of their integration with IT systems and troubleshooting potential conflicts.
• Familiar with Windows deployment technologies and adept at streamlining the setup and configuration of systems across an organisation.
• Proven track record in providing high-quality desktop and application support, including offering remote technical assistance to end users, ensuring seamless issue resolution.
• Exceptional attention to detail, ensuring that all technical tasks are completed to the highest standards and aligned with organisational requirements.

Knowledge:

• Solid understanding of corporate networks and firewalls, with the ability to recognise their influence on field support activities and ensure proper functionality without requiring direct administration.
• Experience in assisting employees with varying levels of IT expertise, adapting communication and support approaches to meet diverse needs effectively.
• Knowledge of asset management practices and processes for handling redundant IT equipment, ensuring smooth transitions and accurate record-keeping.
• Familiarity with disk encryption software and its implementation within a corporate security framework.
• Outstanding customer service skills, consistently delivering solutions in a professional and approachable manner, focused on user satisfaction.
• Capable of managing complex, fast-paced workloads and juggling multiple priorities to ensure timely completion of tasks and projects.
• Exceptional written and verbal communication abilities, allowing for clear, concise explanations of technical concepts to both technical and non-technical stakeholders.
• Strong analytical and problem-solving skills, with a focus on proactive troubleshooting and delivering efficient, timely solutions.
• ITIL V3 Foundation certification (or equivalent) is a valuable asset, demonstrating a solid understanding of IT service management best practices.
• Proficient in stakeholder management, fostering collaborative relationships to ensure alignment on objectives and the successful delivery of services.
• Passionate about driving innovation and committed to contributing to the enhancement and modernisation of public services, always seeking opportunities to improve processes and outcomes.

Opportunity available for an ANP, based in Merseyside. Work onsite, at a UTC Triage or GP Practice (Home Visits included).

Location: Merseyside
Pay Rate: up to £47 p/h + £250 Welcome Bonus
Contract: Temporary
Hours: Part-Time and Full-Time

All successful applicants receive £250 Welcome Bonus

Duties:

• You will undertake assessment of a range of health and clinical needs of the patient within scope of competence and using clinical practice skills and own clinical judgement to diagnose, refer or discharge patients.
• You will be expected to participate in a range of educational activities to enhance your clinical knowledge and skills with the aim of progressing.
• As part of this role, you will carry out initial assessments with patients, recording a brief history and observations and then signposting patients to the most appropriate service for their healthcare needs.
• You will use your knowledge and experience plan and provide skilled and competent care to meet the patient's health and social care needs and ensure that patients receive high quality clinical care, delivered in a timely manner.

Essential:

• Must have A & E or UTC Experience
• V300
• Level 7 Masters
• Nurse with NMC, Paramedic with HCPC or Pharmacist with GPhC

Benefits:

• Four weekly payroll runs
• £250 Welcome Bonus
• £250 training allowance
• Excellent pay rates
• Exceptional referral bonuses
• Specialists mental health consultants offering single point of contact
• Frequent notifications for upcoming opportunities via text and email
• Ltd & PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS trusts offering mental health services and over 200 local authorities.
• FREE DBS disclosures provided via fast track online services
• FREE Occupational Health Check and Immunisations

At SCS, we believe in rewarding your loyalty and hard-work!

• £150 Agency Switch Bonus - If you're unhappy with your current agency or simply fancy a change, Service Care Solutions will give you £150 for bringing your current contract to us.
• £250 Welcome Bonus - We are offering a Welcome Bonus of £250, paid after completion of 150 hours in your new placement.
• £750 Referral Bonus - Simply refer your friend. If they get the role, we'll give you up to £750.

To Apply: Please contact Eleanor: eleanor.binns@servicecare.org.uk | (01772) 208 963

Business Support Officer (Grade 4)

Description
We are seeking a highly motivated and detail-oriented individual to join our team as a Business Support Officer. As a Business Support Officer, you will play a crucial role in providing administrative and operational support to our organization. You will be responsible for ensuring the smooth running of daily business operations and contributing to the overall success and efficiency of our team.

Responsibilities
Provide administrative support to the team, including data entry, file management, and document preparation
Assist in the coordination and scheduling of meetings, appointments, and travel arrangements
Prepare and distribute internal and external communications, such as reports, memos, and correspondence
Conduct research and compile data to support the team in making informed business decisions
Assist with the preparation of presentations and reports, ensuring accuracy and adherence to branding guidelines
Respond to inquiries and provide exceptional customer service to internal and external stakeholders
Maintain and update databases, records, and filing systems, ensuring data integrity and confidentiality
Support the team in organizing and coordinating events, including logistics, venue booking, and preparation of materials
Collaborate with cross-functional teams to streamline processes and improve operational efficiency
Handle ad-hoc tasks and projects as assigned by management
Requirements
Bachelor's degree in Business Administration, Management, or a related field
Proven experience in a similar role, preferably within a fast-paced environment
Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Excellent communication skills, both written and verbal
Exceptional organizational and time management abilities
Attention to detail and accuracy in all work tasks
Ability to multitask, prioritize, and meet deadlines in a fast-paced environment
Strong problem-solving skills and ability to think critically
Ability to work both independently and collaboratively as part of a team
Flexibility and adaptability to changing priorities and tasks
Professional demeanor and strong work ethic

Hours Per Week: 35.00
Start Time: 09:00
End Time: 17:00
Pay Per Hour: £12.71
Location: Liverpool, Merseyside

Should you wish to apply for this job opportunity, please, send an up to date CV.

The Recruitment Co are hiring on behalf of their client based in Fazakerley Liverpool, **This is a temporary to permanent position. Customer Service Advisor Working hours: Monday - Friday 08:30-17:00 Pay rate: £12 per hour
The role: Answering queries via telephone Responding to emails Requirements: Previous Customer service experience in an office setting Polite and professional telephone manner IT literate **We are interviewing for this position immediately

To apply please submit your CV online.

The Recruitment Co are an equal opportunities employer.
CPWarrington

We have a fantastic new vacancy for a Guest Service Manager to join our team at the Holiday Inn Express Central. Located in Ropewalks.

Responsibilities:

As a Guest Services Manager you will lead the Guest Services operation, always ensuring the delivery of an exceptional guest experience and ensuring all customer enquiries and requests for bookings are dealt with promptly, courteously, and efficiently, always achieving the best revenue streams.

Based in the Holiday Inn Express Liverpool Central, you will be part of a team of passionate people who know that being the best doesn’t always mean working around the clock.

To be successful in this role, the ideal candidate will possess at least 2 years experience in either Reception Management or/and F&B Management. To highlight, you will be responsible for:

- Checking guests in and out

- Responsible for manning the front desk

- Checking food & drink stock levels

- Take food orders & service drinks at the bar & assist with food preparation.

This a unique opportunity to work across both Front office and Food & Beverage, therefore the ideal candidate will be flexible to work across both area's.

Perks and Benefits: What's in it for you !


Competitive salary and opportunities for career growth within Lighthouse Hotel management family.
Enhanced benefits for all employees – including 24/7 access to an online GP
Extensive training and development programs to enhance your skills and knowledge.
Employee / Friend & Family discounts on hotel stays and dining.
Vibrant and inclusive work environment with a diverse team.
Employee recognition programs to celebrate your achievements.


Join our team and immerse yourself in a world of unparalleled hospitality and excitement. Be part of an extraordinary journey where you'll shape memories and create experiences that will last a lifetime. Apply now and become a key player in our magnificent hotel's success story!

The Lighthouse Hotel Management is an equal opportunity employer and encourages applications from candidates of all backgrounds.

Job Title: Housing & Customer Service Manager

Salary: £35,000

Contract: Permanent

Location: Regional – Cheshire/Merseyside

Weekly Hours: 35 hours per week

So…. What is this role exactly?

This is an exciting opportunity for a Housing and Customer Service Manager who will embrace and challenge new opportunities as well as manage a team of colleagues covering a geographical area in one of the two locations above. The housing stock consists of retirement living, sheltered housing schemes. You’ll have a great relationship with our on-scheme businesses such as care teams, bistros, hair salons, gyms in some locations.

We are looking for a highly motivated individual who is keen is getting the right outcome, first time for our customers. With this you’ll also bring your housing knowledge and be a great communicator to lead your team delivering high quality and a desire to achieve, not just personally but collaboratively.

What will my working week look like?

Your role is 9am to 5pm and you will need to ensure your team have appropriate cover in place throughout those core hours and at weekends where the service offers this.

What will I be responsible for doing?

• First and foremost, you will ensure that key performance targets relating to voids, allocations, tenancy and leasehold management, and customer safety and wellbeing are met, ensuring that services are delivered in line with procedures and in collaboration with colleagues from asset management and other teams.
• Create and maintain a positive climate for resident engagement within the area, leading on scheme meetings and resident committee groups, working with your team to develop and manage action plans. Listen to and respond to feedback in line with our customer values and business priorities.

One of the great things about this role having the opportunity to make a real difference for our communities and building a strong, collaborative team of colleagues supporting each other.

Ultimately, we will be driven to get things right first time and lead your team to achieve successful outcomes for our community.

And what would make me stand out from the crowd?

To be a successful as a Housing & Customer Service Manager, here at YHG, you will have….

• Knowledge of housing management legislation and housing/tenancy management principles including managing safety and risk within communal buildings
• Proven experience of managing a dispersed team of people
• Experience of delivering excellent customer service
• Experience working in a specialist, high performing team, achieving performance targets, whilst delivering outstanding services

Ideally you will be….

• A collaborative colleague with the ability to create a positive and resilient team, listening to customers and putting them first
• Able to demonstrable ability to effectively engage with internal and external stakeholders and key partners
• Produce detailed and accurate documents to support decision making and able to work autonomously with minimal supervision

This role is really suited to someone who likes to motivate their team and produce excellent results for our customers, colleagues and the wider community.

If you feel this could be the right role for you, we would love to hear from you!

Please check out the role profile, which is attached/available by visiting the vacancy on Your Housing Group’s website - www.yourhousinggroup.co.uk/careers.

That all sounds great, what’s in it for me?

In return we offer £35,000 for a 35-hour week, and 25 annual leave (holidays also increase with time served) plus Bank Holidays, but our employee offering provides much more than just a competitive salary and holiday allowance.

We trust our people to manage their own diaries, if you need time for an appointment, the school run or an exercise class, as long as it fits with business needs, we’re open to what works for you too. And when you need to collaborate with your team, you can visit Youggle House – our wellbeing, social, collaboration and meeting space, in Birchwood, Warrington.

On top of this, we’ll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through BHSF, that doesn’t just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names.

For more of our great benefits, please see the benefits information sheet attached/ available by visiting the vacancy on Your Housing Group’s career’s website - www.yourhousinggroup.co.uk/careers.

And who are Your Housing Group?

Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford.

As one of the North’s sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year.

We’re an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'.

Additions

As part of our pre-employment checks, this role requires the successful applicant to complete a satisfactory Basic DBS check.

Closing Date: 26th September 2024

We review applications as they’re received and reserve the right to close this advert early; if you’re interested, please apply ASAP to avoid disappointment.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for any applicants who declare they have a disability, if these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Your Housing Group welcomes applications from our customers, however, access to confidential information and probity will be explored to determine whether there is a potential conflict of interest or security issue present which may prevent the Group from being able to proceed with the application.YHG1

Care Assistant

Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support.

About Us

Routes Healthcare is a leading care provider, we are a care company not an agency, we are real people who put individual healthcare needs first. Providing support to people in their own home and out in the community, we take the time to listen to our clients and make sure their needs are met and they are looked after with care and consideration.

Routes Healthcare is looking for dedicated and passionate care workers to deliver high standards of care.

Benefits:

• Career development through our Routes Academy programme helping you achieve your goals.
• Support with a dedicated on-call team, 24/7.
• Wellbeing and mental health support.
• Flexible shift patterns – let’s get a good work/life balance from the start.
• Staff referral scheme with generous incentives.
• We don’t use agency staff, only employed Routes care workers will be on shift.

About the role:

We provide homecare across the Wirral region, please speak to the recruitment team to discuss where suits you.

We are committed to making lives better 24 hours a day, 7 days a week. This not only includes the people we support but the lives of their loved ones and family members too.

We support people who need complex care services for people with long-term health conditions, clinically-led enhanced homecare and end-of-life care. All with the individual’s hobbies, activities, daily routines and so much more in mind.

As care is always needed, a range of shifts will be available from Monday to Sunday, please speak to the recruitment team to hear about our shift patterns.

We pay £14.00 per hour depending on the level of care and location and this includes holiday pay. Mileage will be paid at 30 pence per mile.

What you will need for the job:

• At least 6 months paid care experience in the UK.
• The right to work in the UK without needing employer support.
• A full valid driving licence in the UK and access to a car for work.
• A caring positive attitude and patience.

If you want to work for a dynamic, forward-thinking, leading healthcare provider that wants to invest in you and see you shine, then Routes Healthcare is waiting for your application.
Please click the apply button on this page to start your journey.