Total 1,645 Customer Service job vacancies in Melbourne

Posted: 25/10/


08/11/

Job Type: Permanent - Full Time

Location: Melbourne - Carlton

Job Category: Health Services


About us
The Leukaemia Foundation is on an exciting transformation journey to deliver greater impact to our key stakeholders and the Australian community. Join a national organisation standing with Australia to help cure and conquer every blood cancer with care. Together were attacking every blood cancer, from every direction, in every way we can. Now more than ever, the path to conquering blood cancer requires us to work together and ensure 100% access to the right information, the best treatments, the latest trials, tests and diagnostic tools; and the best supportive care to help people not just to survive - but also to live well.

Job Description

Are you a

... Click here to view more detail / apply for Supportive Care Case Manager ? Melbourne

About The Client

Good Tea Melbourne (Trading as Hopetoun Tearooms Melbourne) is a reputable food and beverage establishment in the Melbourne precinct.

They are currently looking for an experienced Chef to join their kitchen team.




The Role

This is a full-time role with an annual salary set between $73,500 to $75,000, depending on experience plus superannuation.









The Responsibilities

Perform general or specialized cooking, butchering, baking and/or supervises and trains cooks and kitchen employees

Performing specialized cooking duties

Maintains stock and par levels

Maintaining a clean and sanitized work station

Following kitchen standard operating procedures

Supervising of cooks of a lower grade

Training cooks of a lower grade

Ensure staff are performing to standard operating procedures and if not, escalate to the responsible manager

Ensure cooks/kitchen staff are trained to standard operating procedures

Participate in training sessions as advised by the department manager

Apply these learnings in the workplace

To attend team meeting as required

To actively provide suggestions

To work as part of a team and achieve team outcomes

To follow company occupational health and safety policies and procedures at all times

To report any unsafe practices or situations to the manager on duty immediately

To perform other duties which are in line with the positions skills and experience as required from the manager from time to time

To adhere to all company policies and procedures at all times

Presentation and grooming standards are adhered to









The Requirements:

To be considered for the position you must meet the following requirements:

Relevant qualifications in cookery or hospitality

Has a least 2 years’ experience working in a commercial kitchen

At least 2 years’ experience of menu planning and new dish planning

Demonstrated ability to multi-task

Experience supervising staff

Ability to manage stock and par levels within budget

Demonstrated experience working in a fast paced environment

Is punctual and able to follow instructions

Enjoys working as part of a team

Maintains a clean and sanitized work area

Is able to communicate clearly

Shares a passion for the hospitality industry

About The Client


Delhi Nights located in Hoppers Crossing, Victoria is a modern Indian restaurant specializing in Sweets and Indian Cuisine. They offer a wide variety of Indian cuisine food including curries, tandoori, and desserts, among others.


They are currently looking for an experienced Chef to join their team.









The Role



You will have the opportunity to work in a truly dynamic team and you will have the chance to display your creativity in the dishes that you create. You will also have the opportunity to progress through the ranks at the restaurant.



This is a full-time role with an annual salary of $75,000 - $80,000 plus superannuation.







The Responsibilities



Your tasks at the restaurant will consist of:





Plan and organise the preparation and cooking of dishes as per the menu.

Preparation of rosters, menu planning and standard operating procedures

Undertake and supervise daily food preparation in anticipation and response of service requirement.

Ordering food supplies from suppliers

Monitor costs with special regard to portion control, waste minimisation and stock control

Carrying out quality checks on food supplies to ensure quality and freshness

Explaining and enforcing hygiene regulations, safe work practice and having knowledge of allergy restricted food

Responsible for ensuring that all the dishes are cooked according to specification

Discussing food preparation issues with Managers and Restaurant staff

Use various skills and techniques in cooking the dishes that the restaurant serves

Maintaining safety and hygiene standards in the kitchen at all times

Recruitment and training of kitchen staff











The Requirements:



To be considered for the position you must meet the following requirements:



Strong food knowledge and skills in vegetarian Indian cuisine and cooking

Certificate IV qualifications in cookery or higher

Minimum 3 years of experience as a Chef in a similar role

At least 3 years’ experience with tandoori cooking

Passion for great food and presentation

Understanding of, and commitment to, food safety

Experience in kitchen operations and in managing a team

Experience in training kitchen staff

Ability to work well under pressure

Goods ordering and menu costing

Stock control and wastage minimization

Able to work to a flexible roster includes weekends

ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better.  It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here ? providing support, safety, community, and opportunity.
Homelessness Melbourne Metro is committed to providing person-centred care, trauma-informed practice and a strengths-based approach to improve the health, wellbeing and housing outcomes for people experiencing homelessness.
Service Profile
The Homelessness Melbourne Metro region is a large Homelessness provider in the inner city of Melbourne and provides a comprehensive range of residential & community services across six sites in St Kilda, Footscray, North Melbourne, West Melbourne and Kensington.
Community programs include the Crisis Contact Centre, ... Click here to view more detail / apply for Flagstaff Residential Service Coordinator

At Komatsu Australia youll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together . We encourage people with diverse backgrounds to apply for this role.
The Opportunity:
Due to rapid growth within the region we have multiple opportunities for experienced Mechanic's to perform the role of Field Service Technician to join our team. This role will travel on-site to customers and provide minor service and repairs on Komatsu construction, utility and quarry mobile equipment, more specifically draining and replacing fluids for our products engines, transmissions, and hydraulics.
The position will be required to work Monday - Friday between 7:30am 4pm and regular overtime will be available which will be paid at double time. You will also receive a phone, laptop, and tool of trade vehicle. Komatsu uniforms will be provided as well. 
Willing to consider heavy road ... Click here to view more detail / apply for Field Service Technician ? Lube Truck (Mechanic)

Job Description:
Join an organisation where we Serve Something Greater; See Something Greater; and Strive for Something Greater!
At St Vincent?s Private Hospital Melbourne, our experienced team of clinical professionals, care givers and support staff are equipped to provide the highest level of therapeutic, medical and surgical services. We work together to ensure patient safety, well-being and recovery. We are a not-for-profit Catholic private hospital which operates across four sites at Fitzroy, East Melbourne, Kew and Werribee.
The Services available in our new private hospital will include orthopaedic, obstetrics, cardiology, ear nose and throat, plastic and reconstructive surgery, urology, gynaecology, general surgery, vascular, rehabilitation and oncology/infusions.  Facilities will include operating theatres, a day procedure unit, oncology/infusion unit, a cardiac catheter laboratory and a rehabilitation gymnasium. 
ABOUT YOUR NEW ROLE:
Reporting directly to the Nurse Unit Manager, this exciting opportunity is now available for Registered Nurses ... Click here to view more detail / apply for Registered Nurse ? Anaesthetics and Post Anaesthetic Care Unit

Steamatic is Australia’s longest established and largest restoration Company with over 35 locations throughout Australia and growing each year. We have available work Nationwide in Metropolitan and Regional areas.

We are now looking to recruit Customer Service – Team Leader to join and work with our dedicated service team on a full-time and permanent basis.

Purpose of the Role
Responsible for the overseeing performance and coordinating the day-to-day activities and output of the National Customer Success team.
Managing workload allocations, staffing and resourcing requirements, team training and development, performance management (together with the Project Operations Coordinator), KPI / Scorecard performance, compliance, and delivery.
Accountable for championing the customer agenda and customer culture within their respective locations and effectively leading their team to continuously improve business and customer outcomes.

This role serves as a senior point of contact with technical claims management expertise and excellence in customer experience.

KEY RESULT AREA includes but are not limited to:

Leadership / Performance
Lead, inspire and coach the extended team to ensure the continual growth of the business.
Consistent growth training of the entire team.
Leading the team with a strong outlook whilst displaying the qualities they should aspire to possess.
Coach and manage KPI’s, team and individual performance, delivering results, driving claim completion, profitability and overall accountability in their role.

Customer
Lead the Customer Success team members to create customer connections that are based on core principles of efficiency, proactive engagement, considerate, quality and success. Ensure service delivery that is consistent yet personalised by considering the customers personal circumstances, or vulnerabilities.
Influence the design, development and execution of end-to-end customer success and claims management frameworks to optimise outcomes and connections with customers.

People
Achieve operational excellence and high-performance culture through creating a culture of engaged people who are fully committed to the vision and values of Steamatic and Customer Success.
Be responsible for creating connection with the team to exceed Customer Success objectives and those of the overall Steamatic Group

Stakeholders
Ensure familiarity with customer procedures and expected outcomes, and completion through diligent actioning of requests, and prioritisation as needed to ensure key KPI’s are met and exceeded.
Able to engage with insurance claims management administration staff in a highly personal and professional manner, demonstrating Johns Lyng dedication to ‘Best in Class’ service.

Reporting / Oversight
Continual review of all teams ensuring ROI, utilisation, resourcing and KPI performance to deliver strong customer success and profitable growth outcomes.
Ensure regular Client Updates are provided and all Insurers / Adjusters / Brokers / Managers etc are updated and content.

Sales Research and Support
Analyse the needs of the customers and identify the areas where the services can be improved.
Contribute to the total effectiveness of the respective business, communicating openly, solving problems proactively, offering creative ideas and working as a positive, engaged team member.

Health & Safety
Promote, maintain, and drive the successful execution of all OH&S standards, practices, and systems.
Be relentless in challenging yourself and every member of the team to ensure safe working conditions in every instance and compliance to all legal mandates.
Ensure you are always kept up to date with the most recent WHS policies and that all company HS&E policies are adhered to by all workplace participants, contractors and suppliers.

QUALIFICATIONS & PRE-REQUISITES
Relevant industry background and experience essential min 3 years.
Previous experience Senior Claims / Customer Service role.
IT savvy competent in the use various business systems and tools including MS office suite.
High level EQ & IQ.
Must be available to travel and perform duties outside of normal business hours as position reasonably requires and during events and catastrophes.
Must hold a full current driver’s licence at all times.
Must provide clear National Police check results as required.
May be required to hold current WWCC.
Must hold or complete required IICRC and other training as deemed necessary for the role

If you meet the above criteria and would like to be considered for this position, please apply now!

Salary: Guaranteed minimum annual earnings of $76,284

04th October,
Patterson Cheney is expanding our truck division, and we now have an excellent opportunity at Patterson Cheney Isuzu Trucks in Keysborough for a highly motivated individual to join our Service Department team.    Patterson Cheney Isuzu Trucks, achieving Dealer of Excellence    About the role:  Reporting to the Service Manager, you will be responsible for the following:

Provide outstanding customer care and be the vital link between the customers and the workshop
Scheduling customer service repair orders, obtaining a clear brief from the customer as to any issues
Inform and consult on vehicle servicing, keeping the customer current at every stage and answering any questions or queries they may have.
Preparing invoices and closing allocated repairs
Provide the best advice on our products and services to our customers.
Be a team player, liaising with technicians/workshop control about vehicle statuses

... Click here to view more detail / apply for Dealership Truck Service Advisor

East Melbourne, VIC, AU,







Permanent











IXOM plays a vital part in the lives of tens of millions of people every day. Were the experts behind the scenes, who ensure safe and reliable access and help industries, businesses and local communities to thrive. Our products, services and solutions are used across many end markets, including dairy, agriculture, viticulture, electricity, steel, food and beverage, pulp and paper, mining and construction, and water treatment (just to name a few).  We are supported by over 1,300 people globally and our operations span across four continents and nine countries, with headquarters in Melbourne, Australia.  About your role




... Click here to view more detail / apply for Customer Service Representative

04th October,
Join our team at Patterson Cheney Trucks, recognised as the Isuzu Trucks Dealer of Excellence and AIA Automotive Employer of the Year for /.    Due to an internal promotion, we seek a dedicated, experienced individual to fill the Truck Dealership Assistant Service Manager position.    About the Role: As the Truck Dealership Assistant Service Manager, you will play a vital role in supporting the Service Manager and ensuring the smooth operations of our service department. Key responsibilities include:

Overseeing day-to-day service operations
Upholding Patterson Cheney's exceptional service standards
Identifying opportunities for continuous improvement
Ensuring customer satisfaction and maximising sales
Collaborating with the parts department
Handling customer inquiries and complaints with professionalism
Maintaining accurate service records
Implementing and maintaining department policies and procedures
Staying informed on industry trends in truck maintenance and repair
  
About
... Click here to view more detail / apply for Dealership Truck Assistant Service Manager

04th October,
Mercedes-Benz Waverley, situated in the southeastern suburbs of Melbourne, offers a great opportunity for a qualified Service Technician.    We are one of Australia's largest privately owned automotive businesses. In our state-of-the-art facility, we work with an exciting, innovative luxury brand.    You will report to the Workshop Manager. Our well-organised workshop prides itself on providing exceptional customer service.    As a member of our professional, friendly, and customer-focused team, you will be responsible for all general repairs and service work on luxury vehicles.    Who are we looking for?

Dealership experience qualified technicians will be highly regarded
Ideally, experience working on luxury vehicles
Performing mechanical repair
Experience with accurately completing Job Cards.
Carrying out quality inspections when required
Team player, working with a highly professional dealership
  
On Offer:  


Due to the varying level of

... Click here to view more detail / apply for Automotive Service Technician

Discover your exciting and rewarding career with US!
Engaging, positive, inclusive and caring culture
Permanent Full-time Position (Week days)
Lower Templestowe Vic
$80,000 AUD to $90,000 AUD annual base salary plus superannuation

Menarock LIFE Aged Care Services is one of Australia's most trusted and respected providers of residential aged care. With 12 facilities located across Victoria, Tasmania and Southern New South Wales, Menarock LIFE's vision is to provide excellent care and quality lifestyle for our residents by creating an environment of continuous improvement whilst ensuring our team of highly skilled and engaged staff are well supported with ongoing development opportunities and empowered leadership.

Seeking a highly motivated, energetic, enthusiastic and positive administrative management specialist with a 'can do' attitude and advanced computer literacy to be the friendly and welcoming face of our home.

About the role:
The Administration Manager Emmavale position is responsible for planning, organising, directing, controlling and coordinating the overall administration of the Lower Templestowe Residential Aged Care Facility (Emmavale). The Emmavale portfolio includes financial, payroll, Workcover, return to work, rostering, human resources, client services/occupancy and general residential administration activities.

The position provides high-quality administration service and a supportive reception function at the facility to support staff, residents, resident family members and other visitors to the site.

A key position outcome is to maintain high-quality systems, policies and procedures which are effective, efficient, and practical and are consistent with the strategic direction of Emmavale.

In addition, the incumbent may be required to undertake duties at other sites on a temporary relief basis as required and / or undertake relevant projects under the direction of the Residential Manager or Group Manager Operations.

The position may require the incumbent to travel to facilities within the Menarock Group to deliver upon the position outcomes.

About you:
Training / Qualifications
Tertiary qualifications in business administration management or related discipline (Masters level is strongly preferred).

Essential Skills and Experience
At least two years’ experience in a business administration management role with demonstrated broad knowledge of various administration activities including finance, payroll, RTW, WHS and rostering (essential to be within a residential aged care facility)
Demonstrated knowledge and experience in OHS, and Injury Management/ Return to Work including the ability to implement, maintain and monitor relevant systems.
Demonstrated knowledge of and skills in relevant legislation.
Demonstrated high level research and analytical skills.
Demonstrated ability to manage multiple tasks and to meet stringent timeframes in a complex and fast paced environment.
Excellent leadership skills with the ability to influence and provide guidance to key stakeholders at all levels of the organisation.
Excellent interpersonal and communication skills,
High level administration and customer service skills.
Strong attention to detail.
Knowledge and experience in Accounting, Payroll and Microsoft Office Packages with a high level of competency.

Personal Attributes
Ability to provide advice, develop options, problem solve, analyse risks, make decisions, solve problems.
Ability to work independently with minimal supervision and as part of a team.
Ability to develop and foster positive working relationships.
Ability to take initiative and drive for results.
Takes pride in delivering a high standard of work.
Self-motivated and keen to learn and develop professionally.
Flexible attitude and a hands on approach

Why join the Menarock Family?
Working with an engaged, energetic and positive team of staff and volunteers
Working in a trusted, values based and inclusive culture focused on quality of care, safety and growth
Ongoing learning and development opportunities
Real career pathways to advance within the company
If you are ready for the next step in your career where you are empowered to make a positive difference in the lives of our residents we would love to hear from you. Please submit your current resume and a one page cover letter clearly outlining how you meet the position requirements.

Application closing date: 22 November 2024

An NDIS Check and COVID triple vaccination are conditions of employment.

Menarock LIFE is an equal opportunity employer and proudly embraces a culture of diversity, inclusion and equity.

The role
Our customers never expect to have an accident. Your role is to provide stress relief and peace of mind to our customers when they need us most. You will work with repairers and customers, communicate the progress of repairs and make decisions to get the car back on the road.
Accountabilities

Manage a portfolio of customer claims to completion
Be proactive, identify issues, remove blockers and above all make decisions to get customers repairs completed on time the first time
Be a part of a team, support your team members and add to a vibrant work environment
Be responsible for your actions, have an open mind and willing to learn

What experience youll bring

You are curious to learn
Good customer service skills via phone and email
You like helping customers and resolving issues

... Click here to view more detail / apply for Customer Service Officer

About the role: 
Join this values-drive Not for Profit as a Service Desk Analyst and play a vital role in enhancing mental health and wellbeing through effective ICT support! This dynamic position involves diagnosing technical issues, building stakeholder relationships, and contributing to a vibrant, values-driven community. If you?re passionate about making a difference and have a strong IT background, we want to hear from you!
Responsibilities:


Provide timely and effective customer service via the ICT Service Helpdesk.
Diagnose and resolve technical issues, maintaining clear documentation and communication.
Manage Active Directory accounts and oversee hardware/software troubleshooting.
Develop and maintain the IT knowledge base and support staff training.
Collaborate with stakeholders to ensure alignment with operational goals and service delivery.
Skills Required:


Qualifications: Certificate IV or higher in Information Systems, IT, or a related field; relevant certifications are desirable.
Experience:
... Click here to view more detail / apply for Service Desk Analyst

04th October,
If you are eager to broaden your opportunities or are looking for a change within the industry, become part of a company that contributes to communities, invests in your development, and supports your career growth. About You:

Passion for working with children.
Positive attitude and strong work ethic.
Team player with excellent communication skills.
Looking to take the next step in your career.
Ready to deliver engaging programs and inspire children to learn, explore and play.
About the Role:


Extensive training and supportive environment.
Support local families by providing quality before and after school care and Holiday Programs for their child.
Deliver engaging programs alongside your team.
Build on your management skills and step up as Coordinator as required.
Assist the Coordinator with the weekly administration tasks.
Create positive relationships within

... Click here to view more detail / apply for Before & After School Care Assistant Coordinator ? Bundoora Primary School