Total 1,316 Customer Service job vacancies in Manchester, M23 9LT

*Salary will vary depending on your experience, the average daily hours worked and your chosen rota pattern.

If you’re passionate about providing the very best care, we think there’s nowhere better to work than The Good Care Group. Working as a professional live-in carer you’ll make a genuine difference to the lives of the people you support. You’ll have the time to care, tailoring your support to your clients’ needs and wishes, enabling them to live in the place they love most - their own home. This isn’t just work. It’s life changing work.

We believe in maintaining a healthy balance between live-in care and your personal life. That’s why we have introduced a wider range of rota patterns to give our carers more control over the way they work. Our standard package is based on working an average of 8 - 10 hours per day, with options to work 4 - 10 weeks at a time.

You might have professional experience as a support worker, or as a care assistant in a residential or domiciliary care setting. Or you might already be an experienced live-in carer looking for a new way to maximise your earning potential. Whatever your level of professional experience, we would love to hear from you. Please note you must already have the right to work in the UK. We cannot assist with any sponsorship or visa requests – including those applying for a health and social care visa or those with a skilled worker visa.

Why we think there’s nowhere better:
- A choice of work patterns from 4 - 10 weeks, so you can choose the option that works best for you (working on average 8 - 10 hours per day)
- All UK travel expenses covered whilst in placement
- We aim to place you with a client within a 50 mile radius of your home (if UK based) to avoid travel disrupting your time off
- Free DBS for England and free PVG if working in Scotland
- Pay based on your care experience, pension & bank holiday enhancements
- Funded Blue Light Card - giving you access to discounts
- Ongoing training and development, including level 2 diploma in working in care services and a level 3 award in awareness of dementia
- Face to face induction training in London or Oxford (with hotel accommodation included)
- A local Care Manager who knows you and your client
- Peer to peer support as part of our buddy scheme
- Employee Assistance Programme offering confidential advice and support
- An online Carer Community to stay connected, share advice and best practice
- 24/7/365 support from our central team
- 96% would recommend working with us to others (source: Glassdoor)
- CQC ‘outstanding’ team supporting you, 24/7, 365 days a year

What does a live-in carer do?
Live-in carers live with a client for the duration of their chosen work pattern. You’ll look after one person or at times a couple, following a person centred care plan where you’ll tailor your support to meet your clients’ needs. Duties are likely to include assisting with daily activities, personal care, or support in managing conditions such as dementia, but also include cooking, cleaning and ensuring the smooth running of the household. You could be working on average 8 - 10 hours per day based on your clients’ needs (please note your daily rate will vary depending on the agreed number of daily hours you are working).

We have a number of different rota patterns to choose from ranging from 4 weeks on, 2 weeks off to 10 weeks on, 2 weeks off. Depending on the rota pattern you chose and following a client’s individual care plan, you will generally provide a daily average of between 8 - 10 hours care provision to your client.

About you:
You’ll be someone who’s happy to talk, laugh and enjoy time with our clients, assisting them in their activities and encouraging them to live life to the full.
You might already be working as a live-in carer, or you might have professional experience as a support worker, care assistant in a residential or domiciliary care setting, or you might be a HCA working with the NHS. If you share our passion for quality care, we’d love to hear from you.

We’re looking for the following skills and experience:
- At least 6 months’ professional care experience gained in any care setting
- You must be able to provide us with proof of your right to work in the UK. (E.g a British passport, settled or pre-settled status as part of the EU settlement scheme, or a current visa that allows you to work in the UK with no restrictions). We cannot assist with any sponsorship or visa requests – including those applying for a health and social care visa.
- You must be flexible to travel to your client placement (UK travel expenses covered)

The Good Care Group is part of a family of home care brands in the UK, including Oxford Aunts, Prestige Nursing & Care and Comfort Keepers (Ireland).

We have an exciting opportunity for a Domestic Abuse Caseworker to join the Specialist Domestic Abuse Service based in Rochdale, working 37.5 hours a week.

We are looking for someone who likes to make a difference every day, who wants to support victims of domestic abuse to recover and live a life free from harm, someone who can work effectively within a multi-agency setting to achieve positive outcomes for the victim.

You will be part of a busy team and the first point of contact for all victims who are referring into our services. You must be confident at speaking over the phone and have great IT skills.

If this sounds like you, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & Paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is office based with the flexibility to work from home occasionally.

As a case worker you will provide advocacy & support to victims of domestic violence. You will provide specialist help to reduce the risk of further abuse and prevent escalation. You will contact clients over the telephone to assess their needs and offer support.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing.

Are you an Advanced Clinical Practitioner or an Advanced Nurse Practitioner looking for a locum opportunity?

Service Care Solutions are working with one of our established clients to hire an experienced ANP or ACP to join their team.

The client is looking for a clinician who can offer 12 patients per session, and conducts visits if required.

Contract: Locum - Until March 2025
Pay: £40-£45 p/h + £250 Welcome Bonus
Location: Bolton, Westhoughton
System: S1

Get in touch!

Email: eleanor.binns@servicecare.org.uk

Call: 01772 208963

We are looking for candidates who would like to do Reception work. Working various hours, both full time and part time. If you are immediately free for work and have excellent customer services skills and could accommodate ad hoc shifts in the week and also weekends. We would love to hear from you. Paying GBP11.44 per hour working hours between 8-6pm weekdays 9am - 5pm Saturday 10- 4pm- Sunday.

What will I be doing as a Temporary Receptionist?

• Being the first point of contact for all visitors
• Answering all incoming calls and announcing and directing calls to departments
• Taking down and passing on accurate messages
• Being attentive to customer needs, replenishing drinks, clearing empty cups, ensuring all hospitality areas are clean and tidy
• General administration

We would LOVE to hear from you if you have the following skills and experience:

• Previous reception / customer service skills essential
• Excellent communication skills
• Able to multi task and use their own initiative
• Confident telephone manner
• Enjoys working in a fast paced environment
• Proactive and self-motivated
• Professional and presentable in appearance

What's in it for me as a Temporary Receptionist?

• Various hours
• Competitive pay, GBP11.44 per hour
• Weekly pay
• Ongoing temp work
• Free onsite car parking

Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.

Childrens Residential Support Worker

Precedo Healthcare are currently recruiting Children's Support Workers to work within Children's Residential services in Hyde and the surrounding areas

You will be expected to support and encourage them in day to day activities either within the service or in the community.

To be successful in this role, you will need to;

• Have excellent communication skills, both verbal and non-verbal.
• Have an understanding of conditions such as Autism, developmental delays, physical disabilities and the emotional effects these may have on the child and families.
• Be able to de-escalate challenging situations successfully
• To support the child with any personal care needs they have

We are able to offer a variety of shifts, full or part time, days or nights - you tell us when you can work!

Please note we are not accepting applicants who are currently on a Skilled Worker Visa, seeking secondary employment, as we are unable to actively track the hours worked with the primary sponsor.

Precedo Healthcare is an equal opportunities employer and a member of JOBSAWARE.

Support Worker

Our clients is located in Preswich, on a quite residential street , they provides residential support for five females with varied learning disabilities 24 hours per day.

Full and Part Time avaibale on an Agency basis as well as block booking - Safety Interventions or CPI training would be an advantage.

We are looking for experienced Female support staff who are dedicated to improving the health and well-being of the people we support, helping them to achieve positive outcomes. We want to help each person we care for to have a healthy, happy, and independent life, within a safe and welcoming home.

Our residents will eventually leave the supported setting and move into their own property to live independently, as a support worker you must be able have the skills to guide and support this path to Independence.

Due to genuine client needs, we can only accept female applicants for this role.

Please note we are not accepting applicants who are currently on a Skilled Worker Visa, seeking secondary employment, as we are unable to actively track the hours worked with the primary sponsor.

Precedo Healthcare is an equal opportunities employer and a member of JOBSAWARE.

Your Duties...
Our Domestic assistants work closely with the Head of Housekeeping/Home Manager to maintain the highest level of cleanliness throughout the home, bedrooms and all public areas, emptying bins, cleaning floors, walls and corridors, cleaning toilets and bathrooms.

A few things we are looking for…

Pride:
As you can expect, we have set cleaning standards to work to, and this role can be physically demanding, but this will motivate you to complete any task to your best ability.
Fantastic people skills:
Supportive and great at communicating. Able to build strong relationships with a non-judgemental attitude.
Caring by nature:
An enthusiastic approach with a genuine passion for your role.
Great team player:
Do you work well in a team of like minded people?
No experience? No problem:
We will provide you with a comprehensive induction programme and training plan to ensure you are fully prepared to begin your new career with Advinia Health Care.

In Return we can offer...


Free DBS check
Flexible pay
A fantastic working environment
Free uniform
Professional training and ongoing career progression
A comprehensive benefits package including a pension, Refer a Friend scheme and much more!


We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age

Care | Compassion | Courage | Communication | Commitment | Competence

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk. Were looking forward to hearing from you!

Job Description

Service Care Solutions has a new and exciting opportunity which has become available working as a Referral & Information Co-Ordinator with Rochdale Council.

Rochdale Council are currently looking for someone who is happy to work 37 hours per week.

About the Role:
Rochdale Metropolitan Borough Council is looking for a dedicated Referral & Information Co-ordinator to join our Children's Social Care team. You will provide a frontline assessment and information service, ensuring the most appropriate use of resources within the department and other agencies. Your work will directly contribute to the welfare and safety of children, young people, and vulnerable adults within the community.

Key Responsibilities:

• Provide advice and information to members of the public, service users, and partner agencies.
• Conduct assessments and determine the best course of action for service provision.
• Collaborate with colleagues and external agencies to ensure effective service delivery.
• Offer direct support and counselling to families, promoting family unity wherever possible.
• Maintain accurate records, case notes, and reports using the local authority's IT systems.
• Support social workers in reviewing and planning interventions and maintaining links with other agencies.
• Actively promote Rochdale Borough Council's strategic objectives.

About You:
We are looking for someone who:

• Has experience working within care services, ideally with knowledge of social services and statutory/voluntary agencies.
• Is skilled in providing assessments and information to the public.
• Can negotiate with partner agencies and source services to meet identified needs.
• Has strong IT skills and the ability to maintain accurate records.
• Is committed to safeguarding children and promoting welfare, equality, and diversity.

Working Conditions:

• You will be based at Rochdale Police Station.
• A flexible approach to working hours may be required, and additional training will be provided as necessary.

APPLY NOW - Send your CV to John… John.deane@servicecare.org.uk

Why Service Care Solutions?

• A Dedicated consultant specific to your area of work with up to date knowledge on markets and new positions.
• We operate nationwide working with both public and private domains.
• All Compliance paid for including DBS and Social Work registration.
• We operate 3 payrolls per week
• Bring your Job to us bonus of £250
• Refer a friend Bonus of £250

Job Description

Service Care Solutions has a new and exciting opportunity which has become available working as a Children's Residential Worker with Rochdale Council.

Rochdale Council are currently looking for someone who is happy to work 37 hours per week.

Key Responsibilities:

• Provide a safe, secure, and supportive environment for children and young people.
• Contribute to individual care plans and ensure the needs of the young people are met.
• Work closely with families, social workers, and other professionals to support young people in care.
• Encourage the personal development, health, and well-being of the young people.
• Participate in the assessment and review process for each child.
• Promote equality and diversity and actively oppose discriminatory practices.
• Engage young people in outside interests and leisure activities.
• Work flexibly on a rota basis, including sleep-ins as required.

Qualifications and Experience:

• Experience in paid or voluntary work with young people (essential).
• Level 3 Diploma in Children & Young People's Workforce, or a willingness to work towards it within 12 months of employment (desirable).
• Strong communication and teamwork skills.
• Ability to observe and record behaviour accurately.
• Knowledge and understanding of the needs of young people growing up.
• Proficient in IT and software, including Microsoft Office.

Essential Criteria:

• Must be at least 21 years of age in line with National Minimum Care Standards.
• Physically fit to meet the demands of the role.
• Willingness to work on a shift/rota basis, including evenings, weekends, and sleep-ins.
• Commitment to safeguarding and promoting the welfare of children, young people, and vulnerable adults.

APPLY NOW - Send your CV to John… John.deane@servicecare.org.uk

Why Service Care Solutions?

• A Dedicated consultant specific to your area of work with up to date knowledge on markets and new positions.
• We operate nationwide working with both public and private domains.
• All Compliance paid for including DBS and Social Work registration.
• We operate 3 payrolls per week
• Bring your Job to us bonus of £250
• Refer a friend Bonus of £250

Are you looking to be part of a passionate and person-centred team?

Do you want to make a difference in the lives of young people leaving care (Unaccompanied Asylum seeking children) ?

Do you want to support young people to fulfil their potential by enabling them to embrace their past, live for today and look forward to a brighter future?

Training and Induction is part of the Recruitment process

Avensis Support works with unaccompanied Asylum-seeking children. Avensis support currently have 9 homes, 4-8 beds per home, across the Greater Manchester area. Our service users are Looked After children aged from 16-17 years old.

The post holder will be able to contribute to the core purpose in improving the independent skills and education, employment and training prospects of the service users so that they can achieve the best possible outcomes in life.

Support the Named Key Workers/Team Leaders and completed task in timely manner, if need by support with filling forms, opening bank account, registration with Refugee council/ Red Cross etc, applying for bus pass, college bursary forms etc,
Going through checklist provided for YP and supporting Young People accordingly.
Promote the development of service user’s independence and life skills by providing physical and emotional support
Support service users to access services such as health, education, training or legal
Ensure that the homes are in good order, encouraging the service users to clean bedrooms and communal areas and inform the manager of any repairs and maintenance needed.
Maintaining good level of presentation and cleanliness in home  Carry out regular health and safety checks of the homes.
Support service users to attend college/any appointments
Assisting in the day-to-day management of petty cash systems in accordance with established policies and procedures.
Assist service users with budgeting
Provide ad hoc support as required by the service users (e.g. help with homework, English practice, listening to a service user who needs support)
Liaison with Key Workers
Writing reports/email briefs as required (e.g. after a Social Worker visit or medical appointment or regarding a safeguarding concern
Carry out regular welfare checks on service users and encourage them to participate in activities
Carry out regular risk assessments as required.
Understanding safeguarding is paramount, recorded and reported
Ensure all incidents during shift are logged, including using any on-line systems as appropriate and a full handover is carried out at the end of a shift
Work closely with Local Authorities, Social Workers and other professionals

Only those to apply ands end CV who have right to work in the UK. Applicants with multi lingual skills are welcome.
If shortlisted after submission of CV you will be asked to complete an application form

Do you have the drive, passion, and commitment to deliver outstanding support to help young people. If so, joining the Bury College Education Trust support team might just be the best career move you ever make. This is your opportunity to join a dedicated team of support staff who are committed to providing the best possible education for our pupils.
Who we’re looking for -
We’re looking for a dedicated individual to provide tailored support to our pupils. You will be committed to making a positive difference to young people’s lives and in supporting and developing their learning. Your intervention will help enable an outstanding learning environment for our young people, providing the support they need to succeed.
The successful candidate will be a committed team player with excellent organisational and technical skills. You will have the ability to effectively support learning and teaching, and to develop relationships across our school and the BCET community.
You will have:
NVQ Level 2 Teaching Assistant or equivalent.
Working with children in a school setting.
Experience of working with children with SEND.
The ability to maintain positive relationships with pupils and other adults.
The ability to work with pupils on a one to one, small groups and whole class.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

We're on a mission to give our colleagues an amazing work/life balance! We are trailing the four day working week, get paid 100% for 80%!

Job Title: People Services Advisor

Location: Bolton Head Office  

Hours: Monday to Friday, 9am - 5pm

Salary:  £30,000 - £35,000 per annum

JOB PURPOSE:

We have an exciting opportunity for someone to join our People Services Advice team to provide a remote, responsive and compliant Employee Relations advisory service, in line with company specific policies and legislation.

Providing Managers across the organisation with full case management and administrative support on ER issues including safeguarding allegations, absence management, probation, AWOL, flexible working, conduct investigations, disciplinaries and change management. This is a varied role which would suit an organised, customer focused HR professional.

KEY RESPONSIBILITIES:

Support line managers remotely with general advice, ensuring all advice complies with legislation and is in line with Company specific policies and processes.
Provide case management of Employment Relations matters. Including provision of guidance to line managers on how to manage potential ER issues at the informal stage prior to any formal action and necessary follow-on actions.
Proactively monitor cases, through collaborative working with People Services team members to ensure cases are prioritised and support is provided to Operational Leaders as soon as possible, with escalations communicated to ERBP or HRBPs as necessary.
Support the People Services Administration team with escalated issues where necessary providing advice and guidance.
Implementing and administering employee policies and procedures.
Produce due diligence data as required and within agreed timescales.
To support the People Services Function and Leaders in continuous improvement initiatives in support of the People Strategy.
STANDARD RESPONSIBILITIES:

There are several standard duties and responsibilities that all employees, irrespective of their role and level of seniority within OFG Group are expected to be familiar with and adhere to:

Leads, manages, and participates in an annual performance review programme.
Works, always, in accordance with the policies and procedures of the OFG Group and statutory regulations applicable to the Group.
Observes, always, strict rules of confidentiality appropriate to the post.
To always comply with the requirements of Health and Safety Regulations to ensure their own wellbeing and that of their colleagues.
OFG Group is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all employees to work in accordance with this.
Undertakes other duties as assigned.
EXPERIENCE, SKILLS & QUALIFICATIONS:

Generalist HR experience within an HR environment.
Be well organised with the ability to plan, prioritise and manage high volume of case work and queries to meet deadlines
Be Proficient in Word and Excel. Numerate, accurate and efficient.
Demonstrate a flexible and proactive mindset.
Stakeholder management experience.
Can easily build rapport with third parties and line managers.
Proven ability to effectively manage a range of situations that may evoke a strong
emotional reaction.
Awareness of implications of GDPR and confidentiality of personal information.
CIPD Qualified to Certificate in personnel practice.
Why join Outcomes First Group?

About the Group

Outcomes First Group is the leading provider of specialist education in the UK. We exist to give neurodivergent children and young people access to a great education that caters to their specific needs, abilities and aspirations.

There are three brands in our Outcomes First family: Acorn Education, Options Autism and Momenta Connect. Together, we educate, care for and support children, young people, and adults across the UK, empowering them to be happy and make their way in the world.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Our Vision
We believe that with a great education, every neurodivergent pupil can thrive and make their way in the world.

Our Mission
Every day we improve the lives of our pupils, their families, and local communities through a relentless focus on wellbeing and learning.

Our Promise
We are kind to ourselves and each other...We work together... and we make things happen.
Our Promise sits alongside our Vision and Mission. It describes the sort of people we are and our commitment to how we treat each other, work together, and behave.

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
And that’s not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We're on a mission to give our colleagues an amazing work/life balance!

We're on a mission to give our colleagues an amazing work/life balance!

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Job Title: Credit Controller (fixed term contract until September 2025).

Location: Bolton (Hybrid)

Reports to: Credit Control Manager

Salary: £23,000 - £26,000 per annum

Hours: 9am-5pm. Monday to Friday

Job Purpose:

To support the Credit Control Manager with providing an efficient and customer focused service for the management of invoicing and cash collection. The role will strive to ensure that timely payments are made, incoming funds are processed and reconciled, and account queries are resolved on a timely basis.

Key Responsibilities:

Work closely with customers to undertake effective collection and obtain earliest possible settlement of accounts to maintain cash flow.
Understand and follow customer procedures to ensure invoices are compliant and processed efficiently.
Maintain and build relationships with customers to maximise early payment of termly and monthly invoices.
Work collaboratively with other departments to ensure excellent service.
Liaise with internal departments, to resolve queries and manage these through to resolution.
Proactively engage with customers to deal with queries and to identify and manage the need for credit notes.
Send Statements & copy invoices where requested.
Process and reconcile incoming funds via accurate daily cash allocation.
Perform monthly accounts reconciliations as required.
Action and monitor all debtors; and Liaise with the Credit Control Manager to accurately forecast incoming cash receipts.
Job Description

Standard responsibilities:

There are a number of standard duties and responsibilities that all employees, irrespective of their role and level of seniority within NFA Group are expected to be familiar with and adhere to;
Participates in an annual performance review programme
Works, at all times, in accordance with the policies and procedures of the OFG Group and statutory regulations applicable to the Group.
Observes, at all times, strict rules of confidentiality appropriate to the post.
To comply at all times with the requirements of Health and Safety Regulations to ensure their own wellbeing and that of their colleagues.
OFG Group is committed to safeguarding and promoting the welfare of children,young people and vulnerable adults and expect all employees to work in accordance with this.
Measures:

Measures against set objectives relevant to the role
Set performance indicators
Departmental Net Promoter Scores
Experience, Skills & Qualifications:

Essential

Previous relevant experience working within a Credit Control or finance setting.
Experience of finance systems
Minimum of 4 GCSE's grade C
Highly numerate and accurate with handling financial data.
MS Office, including Excel to a good level.
Professional demeanor, positive and flexible attitude, good inter- personal and communication skills and accuracy.
Ability to work under pressure and meet tight deadlines.
Be able to work alone and as part of a team to tackle tasks proactively.
Show good initiative and take ownership of tasks or issues.
Why join Outcomes First Group?

About the Group

Outcomes First Group is the leading provider of specialist education in the UK. We exist to give neurodivergent children and young people access to a great education that caters to their specific needs, abilities and aspirations.

There are three brands in our Outcomes First family: Acorn Education, Options Autism and Momenta Connect. Together, we educate, care for and support children, young people, and adults across the UK, empowering them to be happy and make their way in the world.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Our Vision
We believe that with a great education, every neurodivergent pupil can thrive and make their way in the world.

Our Mission
Every day we improve the lives of our pupils, their families, and local communities through a relentless focus on wellbeing and learning.

Our Promise
We are kind to ourselves and each other...We work together... and we make things happen.
Our Promise sits alongside our Vision and Mission. It describes the sort of people we are and our commitment to how we treat each other, work together, and behave.

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
And that’s not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

We're on a mission to give our colleagues an amazing work/life balance!

We are an Equal Opportunities Employer.

Creative Support are looking for an energetic and enthusiastic individual to manage our team of support staff at our Supported Accommodation service in Tameside. We require someone with a good understanding and experience in the field of mental health.

As a Team Leader you will received guidance and support from the registered service manager to help maintain high quality support to oversee the supported accommodation service. You will also join a cohort of experienced regional managers who, alongside the registered manager, will provide peer support to you in your role.

The successful applicant will be supporting active and independent service users with mental health needs with a wide range of interests and goals. No two days will be the same at this service as we support our service users to follow their passions and engage in a range of activities including: meals out, cooking/baking, board games, movie nights, arts and crafts and many more. If you think you would like to be a great addition to this energetic service, we welcome you to apply.

The Role:

• To directly lead the team and be responsible for the line management of team members
• To operate as a Team Leader across different streams of support and ensure effective running of services with the support of other senior staff.
• To undertake within your duties direct support to service users.
• To provide person-centred care and support to enable people with mental health needs to live as independently as possible and be part of their community.
• To engage with service users and build trusting therapeutic relationships.
• To undertake assessments of new referrals and ensure robust review processes for those who use the services
• To work closely with other professionals and agencies to provide a coordinated personalised service, which meets the identified needs of individuals, promotes their recovery and maintains their quality of life.
• To deputise for the Mental Health Manager in relevant work areas when required. To provide staff supervision and management, undertaking initial assessments and liaising with other professionals and agencies.

Vacancy Reference Number: 75689
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization- Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

We can only accept applications from candidates who are located in and eligible to work within the UK- this post will not be open to Sponsorship under the UKVI scheme.