Total 1,280 Customer Service job vacancies in Manchester, M1 J45

Advanced Nurse Practitioner (ANP)
Location: Hyde
Job Type: Full-Time/Part-Time options considered
Salary: £50,000 - £65,000

About Us:

Join our innovative practice in Hyde, where exceptional healthcare and community service come together! We are committed to providing a supportive and dynamic environment that values both patient care and professional growth.

Why Join Us?

• Be part of a forward-thinking team that prioritizes innovation in healthcare.
• Enjoy a collaborative atmosphere with experienced partners and salaried GPs.
• Take advantage of a flexible clinic structure designed to enhance work-life balance.

Job Responsibilities:

As our Advanced Nurse Practitioner (ANP), you will:

• Assess and treat acute patients across a range of primary care presentations.
• Provide compassionate care to patients of all ages, including children.
• Address and manage women's health-related queries with expertise.
• Collaborate closely with onsite partners and GPs to deliver comprehensive patient support.
• Participate in home visits, supported by our Primary Care Network (PCN).
• Enjoy minimal administrative duties, allowing you to focus on what you do best: patient care!

What We Offer:

• A supportive team environment that fosters collaboration and shared learning.
• Opportunities for professional development and continuing education.
• Flexible scheduling options to ensure a healthy work-life balance.
• A commitment to innovation and excellence in patient care, making every day rewarding.

Qualifications:

• Registered Nurse with ANP qualifications.
• Experience in primary care settings is preferred.
• Strong communication and interpersonal skills.
• A passion for delivering high-quality patient care in a community-focused setting.

Are you an experienced Advanced Nurse Practitioner or Advanced Clinical Practitioner looking for a PERMANENT move?

Permanent Advanced Nurse Practitioner (ANP)
Location: Greater Manchester
Job Type: Full-Time | Permanent
Salary: £50,000 - £65,000 + £250 Welcome Bonus

About Us:
Join a innovative GP practice in Greater Manchester, where exceptional healthcare and community service come together! The service are committed to providing a supportive and dynamic environment that values both patient care and professional growth.

Why Join?

• Be part of a forward-thinking team that prioritizes innovation in healthcare.
• Enjoy a collaborative atmosphere with experienced partners and salaried GPs.
• Take advantage of a flexible clinic structure designed to enhance work-life balance.

Job Responsibilities:

• Assess and treat acute patients across a range of primary care presentations.
• Provide compassionate care to patients of all ages, including children.
• Address and manage women's health-related queries with expertise.
• Collaborate closely with onsite partners and GPs to deliver comprehensive patient support.
• Participate in home visits, supported by our Primary Care Network (PCN).
• Enjoy minimal administrative duties, allowing you to focus on what you do best: patient care!

What We Offer:

• A supportive team environment that fosters collaboration and shared learning.
• Opportunities for professional development and continuing education.
• Flexible scheduling options to ensure a healthy work-life balance.
• A commitment to innovation and excellence in patient care, making every day rewarding.

Qualifications:

• Registered Nurse with ANP qualifications.
• Experience in primary care settings is preferred, specifically GP Surgeries
• Strong communication and interpersonal skills.
• A passion for delivering high-quality patient care in a community-focused setting.

TO APPLY: Simply respond to this advert, email eleanor.binns@servicecare.org.uk or call 01772 208963!

The Recruitment Co are looking for Customer Service Advisers for our distribution client based in Stockport.

Duties will include:

• Receiving Inbound Calls
• Using social media to respond to messages
• Replying to emails
• Providing information about products and services
• Taking orders
• Processing payments
• Addressing complaints

Shifts and pay:

9am-6pm 5 days over 7, so must be prepared to work some weekends.

£12 per hour

This is a really exciting opportunity to join a rapidly growing company.

Temp to perm for the right candidate.

CPManchesterGS

Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of needs. We are committed to providing responsive, person centred care which promotes the independence, wellbeing and social inclusion of the people we support.

We are looking for warm, flexible and motivated individuals to provide person centred care and support in our Tameside Extra Care Service, which enables older people to enjoy an active and independent lifestyle. Your role will include:




Providing respectful personal care, practical and emotional support to older people
Maximising outcomes for clients by maintaining their independence and encouraging them to lead an active, fulfilling lifestyle
Collaborating with clients, their families and involved professionals to ensure a coordinated and consistent service

It is expected that you will work flexibly to meet the needs of the service on waking night shifts working 2, 3 or 4 nights per week (to be agreed).

Vacancy Reference Number: 71864

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.




We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.




We can only accept applications from candidates who are located in and eligible to work within the UK- this post will not be open to Sponsorship under the UKVI scheme.

Your new company
Hays are recruiting for a temporary Customer Support Administrator. This role is a temporary position until the end of the year Dec 2024 to help out with an administration project. Manchester City Centre, fully office based.
Your new role
You will be responsible for full administrative support, handling customer enquiries regarding account administration, handling payments, technical support, financial support. The role will involve a high level of data support, searching accounts, logging information, sending emails and letters, scanning information and any other duties required via the wider team.
What you'll need to succeed
You will have previous experience in a similar role, you will have excellent IT skills, strong attention to detail, you will be able to follow processes, you will be efficient and able to start work at short-notice. You will be able to commit to a project until the end of the year Dec 2024.
What you'll get in return
This role is immediate starting, excellent business and working conditions. Competitive pay, opportunity for extension of assignment performance and business needs dependent.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
This well-established and successful organisation is seeking some temporary administrators to support an ongoing project.
Your new role
You will be responsible for inputting customer data onto the internal database, updating customer records, contacting customers to update their details and chasing for any missing information. You will also be supporting the team with any ad-hoc duties needed by the team.
What you'll need to succeed
Your previous experience within administration and data entry will help you succeed. You're immediately available for work and can access the office in Manchester City Centre 5 days a week. You have great attention to detail and are well-organised. You're a good communicator, with great written and verbal communication skills.
What you'll get in return
You will receive an excellent rate between £12.50 - £13 per hour, plus holiday pay. You will be working for a well-known and established organisation where you will go through some excellent training and have the opportunity to develop your skills.
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk. Were looking forward to hearing from you!

To find out more about the key responsibilities and the specific skills and experience youllneed, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk. Were looking forward to hearing from you!

We are looking for passionate & hardworking individuals with a range of skills & experience in emergency or urgent care with post registration experience & exposure to a wide variety of patients with urgent care needs.

This role is an exciting opportunity for individuals wishing to build upon their knowledge, experience and practice top develop into an autonomous practitioner. This will lead to becoming competent in assessing, diagnosing & treating patients with minor injuries & minor illnesses within the Urgent Treatment Centre at Manchester Royal Infirmary.

The roles supports direct training and education including a qualification in Autonomous Practice in Emergency Care. Upon successful completion of this and relevant experience and completion of local competencies the trainee will work as a Senior Nurse Practitioner within the Urgent Treatment Centre.

We are looking for passionate & hardworking individuals with a range of skills & experience in emergency or urgent care with post registration experience & exposure to a wide variety of patients with urgent care needs.

This role is an exciting opportunity for individuals wishing to build upon their knowledge, experience and practice top develop into an autonomous practitioner. This will lead to becoming competent in assessing, diagnosing & treating patients with minor injuries & minor illnesses within the Urgent Treatment Centre at Manchester Royal Infirmary.

The roles supports direct training and education including a qualification in Autonomous Practice in Emergency Care. Upon successful completion of this and relevant experience and completion of local competencies the trainee will work as a Senior Nurse Practitioner within the Urgent Treatment Centre.

MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team atresourcing@mft.nhs.uk.

We’re looking forward to hearing from you!


This advert closes on Monday 11 Nov 2024

Proud member of the Disability Confident employer scheme

Position: Care Worker
Salary: £11.44 per hour
Shift: Days and Nights

Job Description:
As a Healthcare Assistant, you will play a crucial role in providing essential care and support to individuals within a healthcare setting. Your primary responsibilities will include assisting with daily living activities, monitoring patient well-being, and maintaining a clean and safe environment. You will work closely with a team of healthcare professionals to ensure the highest standard of care is delivered to the people in care.

Key Responsibilities:

Assist patients with personal care tasks, including bathing, dressing, and toileting.
Help patients with mobility and provide assistance in moving and transferring.
Observe and report any changes in patients' physical or emotional conditions to the nursing staff.
Maintain a clean and hygienic environment for patients, including changing bedding and tidying rooms.
Ensure the safety and well-being of patients by following established protocols and procedures.
One to Ones
Personal Care

Valid training and certification is required for an immediate start. if not training can be provided.
A valid Enhanced DBS certificate (Disclosure and Barring Service), demonstrating a clean criminal record.
Previous experience in a healthcare or social care setting is highly desirable.

Working hours for the role are: 5 out of 7 days a week this will include one weekend on one weekend off.

The role will be working days and 12 hour shifts each day.

Benefits:

Opportunities for career development and progression within the healthcare sector.
A supportive and inclusive working environment.
Comprehensive training and ongoing professional development.
Employee benefits package, including pension scheme and holiday entitlement.

How to Apply:
If you meet the above requirements and are ready to make a difference in the lives of others, please submit your resume/CV to hello@purecarestaff.com or call 01422 525 320

Note: Only shortlisted candidates will be contacted. Prior to any offer of employment, the successful applicant will be required to undergo an enhanced DBS check.

We are recruiting Support Workers to support tenants with learning disabilities or autism to enjoy an excellent quality of life in a range of supported living services in the Ashton-under-Lyne and Stalybridge areas.



You will work in collaboration with the service user, their family and wider support network to maximise their health and wellbeing and to promote their independence and community connections. Our supported living services enable people to lead fulfilling and valued lives, maintain their tenancies, participate in their local community, develop independent living skills and achieve their desired outcomes. As well as providing direct care and support, you will have the opportunity to act as a Key Worker supporting people to achieve their dreams and goals.



We value relevant experience of supporting people with a learning disability or autism. However, you do not need to have prior experience if you can demonstrate a ‘can-do approach’, person-centred values, energy and commitment. You will need good verbal and written communication skills and the ability to develop good quality support plans. You will have a strong work ethic and duty of care and be able to contribute to a positive, team approach.



The services are currently offering full time contracts of 37.5 hours per week or part-time contracts, subject to a minimum of 15 hours per week, to be worked on a flexible rota. The ability to lone work, using your own initiative is essential for this role.



Being a car driver and car owner (or access to a vehicle) is essential for this role, mileage allowance is paid.



Vacancy Reference Number: 72772

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number



Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.



We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.



We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme.

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk. Were looking forward to hearing from you!

The working hours are full time 37.5 hr per week, shift's will be between the hours of 8am and 6pm Monday to Friday, with some weekend working on a rota basis, onsite in Manchester, M3 5NA, training and induction will be given. Shift Pattern – 8am - 4.30pm, 9am - 5.30pm, 9.30am – 6pm, you must be available to work any of these shift patterns on a rota basis Hours – 37.5 Hrs, we would consider part time hours of 22.5 per week over 3 - 5 days with a pro rata salary Salary – Full time 37.5hrs salary is £22308 Location - Manchester, M3 5NA, after successful probation, based on targets being achieved and maintained, some hybrid working will be considered 2 days per week Induction Intake - 2nd December 2024 Do you want to make a difference in people’s lives? We are seeking an enthusiastic Patient Call Handler to join our established team and be a part of a company that really makes a difference in the way that healthcare is provided. This is an extremely important position within our business as you will be the first point of contact for our patients, dealing with the inbound and outbound patient calls, providing a high-quality, professional and efficient customer service to our patients at all times, you must work with autonomy and a high degree of confidentiality, sensitivity, discretion, empathy and tact. You will be responsible for accurately registering patients, assisting with enquiries regarding appointments from patients and referring GP’s, agreeing appointment dates and times with patients over the telephone and sending out appointment letters in a prompt and efficient manner, so attention to detail is vital. You will also be responsible for reminding patients of the times and dates of their appointments via telephone, tracking cancellations of appointments and to offering vacant slots to other patients on the waiting list so that we can deliver the best care and full range of NHS Services. Role Requirements Dealing with high levels of inbound and outbound calls in a professional, friendly and courteous manner To provide an excellent quality of patient care at all times To accurately type clinic letters using a transcription/clinical system and send to Gps and relevant departments. Dealing with high levels of patient referrals Able to work to targets Experience of administrative work Clear thinking and have an analytical approach Able to work as part of a team, to promote a good team spirit Able to be sensitive and assertive as appropriate Experience in a customer service position Be motivated and able to work independently Who we are At Omnes Healthcare, we aspire to be the UK's leading champion of patients, commissioners and employees by delivering services that are clinically excellent, that reach all walks of life, and that make the best use of public money. We are evolving to become leaders in innovation in digital healthcare, as well as to become an employer of choice in the sector. You will be joining the organization in a very exciting time, we are at the forefront of innovation and we are looking for people that would help us develop our strategic plan to become leaders and pioneers in the sector. We can guarantee that you will be making a difference on people's lives with your day to day work and that we will support you as much as possible with your work life balance and giving you the right tools to be the best at your role. Our flexible approach is all about getting the best from everyone in the team. Our Manchester office is open & welcoming. It has state of the art air filtering, bean to cup coffee, fresh fruit & nuts for healthy snacks, easy access & is smack in the centre of town. This is a great opportunity for some one that really wants to have an impact on people's lives, to join a supportive and patient committed team. Benefits 25 days holiday plus bank holidays Excellent work / Life balance Clinical progression Training cost support Full indemnity cover paid by the practice. NHS Discount & Support Schemes Employee Assistance Program Sick Pay Enhanced maternity and paternity leave Salary sacrifice electric car scheme Life insurance 3 x salary Healthcare cash plan Cycle to work scheme. Charitable giving scheme An extra day off to celebrate your birthday. Occupational Health Support Omnes Healthcare are an are an inclusive employer, if you require any adjustments during the recruitment process, we will be more than happy to help, please contact us. #ind1

Join us as a Customer Service & Operations Analyst, Quality Assurance Team

• This is an opportunity to make a positive impact to our customers and colleagues, as you deliver good customer outcomes through quality assurance activities
• You will be actively involved in the holistic assessment of Past Business Reviews for an Investment Remediation ProjectcoveringEnd to End reviews with some potential stage gate assessments.
• You’ll be actively participating in initiatives to improve customer service, processes and procedures
• You’ll hone your existing analytical skills and be well positioned to advance your career in this fast-paced role
• This role will be offered on a 12 month basis

What you'll do

In this key role, you’ll be providing crucial support to customers and colleagues in our Quality Assurance Team. You’ll be assessing and investigating point of sale review documents to assess the suitability of the advice given, providing support to the Quality Checking teams and Operations, ensuring processes, policies and procedures are delivered in line with good customer outcomes.

You’ll also be:

• Identifying barriers to performance and coordinating improvements to enhance our efficiency
• Working closely with operational centres, providing coaching and support to increase efficiency and knowledge
• Reviewing file review assessments, telephony and redress methodologies to confirm correct outcomes have been reached.
• Highlighting any gaps in policy or existing processes which may be causing poor customer outcomes and how this can be rectified

The skills you'll need

To be successful in this role, you’ll need to have excellent planning and organisational skills, along with good attention to detail, including experience of analysing and using performance data. You’ll perform well under pressure and be confident in your ability to manage multiple tasks while maintaining high levels of accuracy throughout. You will need to be able to undertake a full quality check on cases reviewed by the Operations team, identify the correct outcome has been achieved and provide appropriate feedback.

You’ll also need:

• You’ll need a minimum qualification of QCF4 diploma level in Financial Planning
• Experience of Past Business File Reviews and understanding of the investment advice process, including simple investments, Individual Savings Account and Open Ended Investment Company’s, to more complex solutions such as Pensions and Estate Planning
• Experience in either a quality checking role or quality assurance role
• The ability to convey information in a simple and understandable way
• An understanding of contact centre operations and performance metrics
• Microsoft Office skills, including Excel

Do you have great customer service skills? Are you keen to work for a company that knows how to have fun and offers genuine long term development opportunities? If so, please get in touch!

We are recruiting for a Customer Service Advisor / Helpdesk Advisor for a fast-growing Telecommunications company based close to the Altrincham area.The role will involve working as part of a close-knit team, in educating and troubleshooting any technical queries received from customers. The role is not a high-volume script-based role and would suit someone who is keen to deal with in-depth investigative issues needing a high level of ownership and attention to detail.

The salary is GBP24,000pa with a realistic OTE of GBP26,400pa, achieved by working towards customer service KPIs. Commission can also be earned when processing sales orders.
The Working hours are 4 x 10hr shifts across 7 days Monday to Friday between the hours of 8am - 8pm, Sat and Sun 8am - 6pm and overtime can be available, paying double time.
Hybrid working is available 1 day per week and over the weekend!

What will you be doing as Customer Service Advisor / Helpdesk Advisor?

• Handling any incoming customer queries via telephone, email & live chat
• Troubleshooting reported problems managing the issue, and provide regular feedback to the customer with updates on the issue
• Collaborate with internal teams to identify issue, and put a strategy in place to reach desired solution for customer
• Develop an in-depth knowledge of the companys products and services
• Manage a busy workload and assess priorities
• Accurately record all information and dialogue with the customer on internal system
• Any other ad-hoc duties as required

We would LOVE to hear from you if you have the following skills and experience:

• Previous experience working as a Customer Service Advisor / Helpdesk Advisor would be ideal
• The role is dealing with in-depth investigative issues needing a high level of ownership and attention to detail
• Proactive and solutions focused approach to work
• Excellent communication skills, with ability to deliver the message with confidence and empathy
• Must be able to listen well and really pinpoint the issue needing to be resolved
• Enjoy working as part of a team, and have the drive to work from own initiative

What will you get in return for your work as a Customer Service Advisor / Helpdesk Advisor?

• The salary is GBP24,000pa with a realistic OTE of GBP26,400pa
• Overtime available each month paid at double time
• Working hours are 4 x 10hr shifts across 7 days Monday to Friday between 8am - 8pm, Sat and Sun 8am - 6pm.
• Hybrid working is available 1 day per week and the weekend shifts are all remote working
• Holidays: 25 days holiday + bank holidays
• Opportunities for progression and personal development
• Chance to join a fun, dynamic working environment

Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.