Total 183 Customer Service job vacancies in Manchester, LS1 4BN

Europcar is looking for Customer Service Returns Assistant

You've probably heard of Europcar. You perhaps think we just rent cars at the airport. We do so much more!

Would you like to be part of the Europcar team? Are you someone who enjoys customer facing roles and working as part of a diverse team? We are looking for Customer Service Assistant at our Manchester Airport location to work as part of our vehicle returns team.

You will be working in a fast paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world class customer facing service at every stage of the rental process. This will include working in our car parks to assist our customers at the beginning and end of their Europcar experience.

Your previous experience should demonstrate your passion for service and a level headed approach to dealing with the daily challenges of a busy customer environment.

What we can offer you:

• Competitive Basic Salary
• Bonus earnings potential
• Starting 6 weeks holiday (including bank holidays), increasing with service
• Enhanced Maternity Leave (subject to service and earning qualifications)
• Free on site car parking
• Pension and a life insurance scheme
• Discounted car hire rates across our network
• 20% discount on EE mobile phone contracts*
• Discounted hotel rates through the Accor Group after 12 months service*
• Cycle2Work*
• Free annual eye tests
• Confidential legal and support service through BUPA
• Career progression and development

*forms part of current non contractual benefit offering

Key skills required:

• A full, valid clean driving licence, with a minimum of 4 years driving experience is required
• Excellent communication and face to face interpersonal skills
• Ability to work as part of a team in a fast-paced environment
• Flexibility in your working hours, including availability during the day, evenings and weekends - our locations can offer you a wide variety of shifts.
• Car rental/sales experience is desirable but not essential (training will be provided

Why choose Europcar?

We operate a wide range of vehicle mobility products including vehicle rental and car sharing services. We help businesses keep their people on the road in low emission vehicles and we're adding more electric vehicles to our fleet every day. We supply the vans that are used to deliver your online shopping. And, we think most importantly, we provide a working environment for our colleagues that is flexible and nurtures their career ambitions. Everyone counts at Europcar.

We are now building our operations for growth over the coming year. As part of a global organisation we have big ambitions, and everyone who is part of our team can make a contribution to - and benefit from - our success.

Joining the team of this market leading brand will give you the opportunity to progress your career in the rental industry. Europcar is committed to helping employees develop market-leading skills through ongoing training and development.

If you believe you have what it takes to become a successful Customer Service Returns Assistant within Europcar, then please apply today!

Agencies - Please do not send any speculative candidates or CVs in response to this advert. The Company will not accept any terms and conditions based on a speculative applications being sent.

SJ1

Finance Officer
Local Authority Tameside
Ashton Under Lyne
Office based role
Monday to Friday 08:30 - 17:00
9 Month Contract

£15.67ph - £24.84ph Umbrella

Job Purpose

I am currently recruiting a Finance Officer to join a local authority on a temporary basis to cover a secondment. This role is ideal for someone with local authority experience, particularly in supporting engineering and town centre regeneration projects. The successful candidate will be part of an 8-person team, working closely with budget holders to manage both revenue and capital budgets effectively.

This is an excellent development opportunity for anyone wanting to broaden their experience and be involved in a number of high profile pieces of work over the coming months. The role would be supporting on both revenue and capital aspects of the budget and will play an important role in supporting budget holders to move to self service over the coming months.

Main responsibilities

• Provide financial management and business planning advice to management, and clients.
• Contribute to financial reporting that meets corporate governance and client needs.
• Support managers in monitoring budgets, identifying variances, and advising on corrective actions.
• Ensure compliance with financial rules, accounting practices, and legislation.
• Build strong working relationships with clients to understand their financial needs and provide tailored advice.
• Participate in client management meetings, offering financial insights.
• Ensure accurate financial data reporting in line with corporate governance and client requirements.
• Support the preparation of the Council's revenue budget, medium-term financial strategy, and annual accounts.
• Assist in financial modelling and cost analysis for service plans.
• Contribute to service transformation and efficiency initiatives, identifying cost savings and improvements.
• Assist in delivering efficiency savings plans aligned with corporate financial goals.
• Contribute to business planning and risk management strategies.
• Manage day-to-day work priorities and deadlines.

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If this role is of interest, please just respond to this advert with an up to date copy of your CV or call Jake on 01772 208969

Receptionist
Monday - Friday 9am - 5.30pm
25th November start - £11.54ph - weekly pay
Temp contract until the end of January


Are you looking for a new challenge? Do you have experience working within a fast paced Reception role? If so, we would love to hear from you!

Search are proudly working alongside a global client to recruit a Receptionist at this very busy period. They are entering their Christmas peak so all applicants must be hard working, reliable and be able to work under pressure!

Duties and Responsibilities for the Receptionist include:

* Dealing with all incoming calls and forwarding to the correct department
* Responsible for the delivery of work within specific time frames
* Being up to date with customer experience policies and procedures
* Plan and prioritise workload
* Dealing with all incoming post
* Responsible for stock inventory and ordering supplies when needed
* Ability to use CRM's and various software

The ideal Receptionist will be:
* Hardworking
* Organised
* An experienced Receptionist
* IT Literate
* Able to prioritise workload and take on additional tasks if needed

If this sounds like something that you would be interested in then please APPLY NOW for an immediate telephone call.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Job Title: Support Worker (Supported Housing)
Contract Type: Permanent
Salary: £25,965.41 (£27,112.48 is achieved after 18 months successful performance in the role)
Working Hours: Full-time 37.5 hours per week
Working Pattern: 7-day rota including some weekends and bank holidays (shifts between 8am-4pm and 2pm-10pm)
Location: Newbury House, Manchester

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

The difference you will make as a Support Worker (Supported Housing)

This role is based at Newbury House. This service provides supported accommodation for entrenched rough sleepers in the Manchester area.

Customers are referred through the complex needs pathway and may have complex needs such as mental health, substance misuse, addiction, and experiencing homelessness.

You will provide support to our customers in a variety of ways. For example, connecting them with employability coaches and other support agencies, helping them manage their money, signing up for benefits or to move on to a more permanent home.

It will be your job to help boost their confidence and support them on their journey as they rebuild their lives. Through all of this you will need to keep records of everything, so there is some admin to do. At times this role is tough, but most of the time it can be incredibly rewarding. You will need to be resilient, empathetic, and able to leave your work at work and not take it home with you.

About you

We are looking for someone with:

• Experience of working with vulnerable people
• Experience of delivering structured support and risk management
• To be a team player with a caring and empathetic nature with a resilient, can-do attitude, able to work as part of a team
• An understanding of supporting vulnerable people – this could include having your own lived experience of homelessness or drug or alcohol addiction.
• Ability to work flexible hours to meet customer and business needs, which may not include normal office hours and may include lone working

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

Applications may close before the deadline, so please apply early to avoid disappointment.

Family Support Worker
Scale 5 (£27,711 - £30,060 pro rata, actual salary £16,851 - £18,279)
22.5 hours, Part-Time
Permanent
Hybrid: Etrop Court and homeworking

Application Deadline: 21 November 2024
Shortlisting Date: 25 November 2024
Interview Date: 2 and 3 December 2024
Interview Type: Face to face

Your Role

This is an exciting opportunity to join the Adoption Support Team at Adoption Counts to support our First response team.

This role will be predominantly based within our First Response Team who support adoptive families within our region. This role will also involve supporting young people and their families who are 18+. This will include supporting access to funding through the ASGSF, signposting to other services and offering advice and support.

We are seeking to appoint an experienced Family Support Worker who has a good understanding of:

• The potential impact of early years trauma upon a child’s development, behaviours and attachments
• Therapeutic parenting
• How to build positive working relationships with families and young people

About You

We are seeking to appoint someone who has a good understanding of the issues faced by children who have suffered trauma and the qualities needed in adoptive families to meet those needs. You should be a good communicator, a team player and be passionate about achieving positive outcomes for children.

About Us

Adoption Counts is a Regional Adoption agency, delivering adoption services in Cheshire East, Manchester, Salford, Stockport and Trafford local authorities. The agency was one of 5 national demonstrator projects and was the second agency to go “live” in July 2017 and continues to play a lead role in national developments and have strong links with the DFE. Covering a large geographical area, we function in a hub and spoke model .Hub functions such as recruitment, marketing, performance management, panel management and finance are based in Wythenshawe. The area is then covered from three geographical spokes-the northern spoke being in Salford, central in Wythenshawe, and south based in Wythenshawe and Middlewich.

Family support workers are based in Wythenshawe at Etrop Court. We offer a high level of management support while challenging ourselves to provide services that strive to be the very best.

Stockport local authority who are the host agency will employ staff, who therefore benefit from all Stockport terms and conditions.

If you are passionate about adoption, work to the highest standards and want to join a forward thinking agency, then this is an exciting opportunity not to be missed.

At Stockport Council we are one ambitious team on a mission to create opportunities for everyone who lives, works and spends time in the borough. Working at Stockport Council means contributing to one of the most thriving towns in the North. We’re keen to recruit people with the right values and behaviours that can help us ensure our workplace values are at the heart of everything we do.

We are proud to be recognised under the Good Employment Charter as an organisation committed to the wellbeing of our colleagues. As members of the charter, we have been recognised as a great place to work for all colleagues and pledge to pay the real living wage, engage staff in key decisions and endorse fair and flexible working conditions.

Click here to find out more about the Employee Benefits you will receive when you join our team!

For more information please alice.taylor@adoptioncounts.org.uk or Kristen.roberts@adoptioncounts.org.uk

The successful applicant’s appointment will be subject to satisfactory pre-employment clearances including a Disclosure and Barring Service check.

Stockport Council holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify.

Please note that we have made a commitment to improve the employment opportunities for people with disabilities, care leavers and ex-military personnel. As part of the Guaranteed Assessment Scheme you will therefore be guaranteed an interview if you meet both the criteria for the scheme and the essential job role criteria.

Find out if you meet the criteria here: https://www.greater.jobs/our-guaranteed-assessment-scheme

Privacy Notice

Stockport Council is committed to promoting a diverse and inclusive workforce culture - a place where we can all be ourselves and succeed. We welcome applicants from all backgrounds and communities to join our workforce.

We want our employees to have a good work life balance and in many job roles we can offer a range of flexible/hybrid working arrangements. We also have inclusive employment policies and staff engagement forums to support our diverse workforce. We will listen to, learn from, and develop our workforce.

Follow our recruitment team on X and Facebook for updates on our vacancies and recruitment events.

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Greater Manchester Combined Authority are searching for an energetic and driven professional to fill their Service Operations Officer position within the Service Operations Team within the Digital Services Directorate.

As part of the Service Operations Team you will be responsible for providing technical support to employees, assisting them with software and hardware issues with computers and mobile phones.

You will work as part of a rota between two sites GMFRS HQ and GMCA Churchgate House, Monday to Friday 08:00 16:30. Weekend work is available Saturday and Sunday (optional) as part of a rota covering the Service Desk between 09:00 and 13:00.

The successful candidate will have a good understanding of Microsoft Desktop Operating System technologies, particularly Windows 10, a good working knowledge of Office 365 would be advantageous as would an ITIL Foundation qualification. You may be required to work on other Microsoft technologies at short notice, so an all-round ICT understanding & high level of logical problem-solving skills are essential.

In return we will offer you an excellent working environment and will receive varied and exciting challenges, this will include working across a number of locations working for both Fire service the wider Combined Authority.

As a Service Operations Officer, you will be able to demonstrate:

• Sound understanding of MS Office applications (Word, Excel, PowerPoint, etc.), E-mail systems including Office 365, One Drive, Internet connectivity and operation.
• Demonstratable knowledge and experience of Active Directory and Azure Active Directory.
• Windows Operating system troubleshooting knowledge and experience.
• Logical and analytical troubleshooting and fault diagnosis.
• Demonstrable experience of delivering excellent customer service.
• Demonstrable experience of providing administrative support.
• Knowledge and experience of working with ITSM tools.
• Experience of delivering to set deadlines and changing priorities.

About us:

As an employer, the Greater Manchester Combined Authority (GMCA) is made up of a number of key Greater Manchester strategic functions and service providers including; Greater Manchester Fire and Rescue Service (GMFRS); Waste and Recourses; Environment; Work and Skills; Research; Public Sector Reform; Police, Crime and Criminal Justice; Homelessness; the Greater Manchester Ageing Hub and the Commissioning Hub.

We value the diversity of our employees, and aim to recruit a workforce which reflects our diverse communities across Greater Manchester. We welcome applications from all suitably qualified individuals, irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

The GMCA is an Equal Opportunities Employer and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation

To find out more about working for us please click here: https://www.greatermanchester-ca.gov.uk/ this should take the candidate to a link on your website which details what it’s like to work for your organisation and benefits offered.

Our offer

In return for your hard work, we offer our employees a competitive package as part of our offer, which includes:

• - Flexible working conditions with the ability to accrue 2 flexi days every 4 weeks (up to grade 11)
• - Family friendly policies including parental leave (maternity, shared parental, adoption, maternity support)
• - Ability to buy additional annual leave
• - Generous Annual leave scheme - 25 days + Bank Holidays per annum upon starting, after 5 years service increase to 30 days + BH and after 10 years service increase to 32 days +BH.
• - Local Government Pension Scheme
• - Employer investment in training and development, and professional sponsorship including CPD
• - Corporate travel loans
• - Cycle scheme
• - Discount scheme (MiRewards) on local and national high street brands
• - Health and wellbeing offer - Occupational Health and Employee Assistance programme
• - Modern city centre offices (role specific)
• - Sports and welfare club
• - Commitment to diversity and inclusivity with 4 active staff networks for; LGBTA, BAME, Disability and Womens

As an employer, the Greater Manchester Combined Authority (GMCA) is made up of a number of key Greater Manchester strategic functions and service providers including; Greater Manchester Fire and Rescue Service (GMFRS); Waste and Resources; Environment; Work and Skills; Research; Public Sector Reform; Police, Crime and Criminal Justice; Homelessness; the Greater Manchester Ageing Hub and the Commissioning Hub.

We value the diversity of our employees, and aim to recruit a workforce which reflects our diverse communities across Greater Manchester. We encourage applications from all suitably qualified individuals, irrespective of people's age, disability, Trans status and Non-binary identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

To find out more about working for us please click here: https://www.greatermanchester-ca.gov.uk/

Our offer:

In return for your hard work, we offer our employees a competitive package as part of our offer that you can find out more about here:

Greater Manchester Combined Authority - Home | greater.jobs

Mandatory Information:

Privacy Notice

Employees on the redeployment register will be given priority for any vacancies in the first instance. If employees are identified as a match from the register then the vacancy may be withdrawn or put on hold pending an outcome.

For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk). Please note we are not a licenced sponsor.

Hybrid working

This role is part of GMCA’s hybrid working scheme. As part of our commitment to ‘Build Back Fairer’ in Greater Manchester following the Covid-19 pandemic, we have evolved our management methods by trusting and empowering staff to deliver their work in the best way that suits the business and their individual needs, and supports health and wellbeing. Our hybrid working policy sets out a flexible approach, combining attendance at our [Manchester city centre office / Fire and Rescue service HQ in Swinton / other location] with remote working, typically from home; the location of work is primarily dictated by the needs of the business: ‘Do what is right for you and the business on that day’. If appointed to the role you will work with your manager to agree and regularly review the best working pattern for you, your team and your work.

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Company: Service Care Solutions
Trust: Greater Manchester Mental Health NHS Foundation Trust
Location: Crossgate House, Trafford, Greater Manchester, M33 7FT

Position: Community Psychiatric Nurse
Specialisation: CMHT - Early Intervention

Shift Pattern: Monday - Friday | 9am - 5pm
Pay Rate: £27ph

About Us: Service Care Solutions is a leading healthcare recruitment agency specialising in connecting dedicated healthcare professionals with enriching opportunities.

Responsibilities:

• Conduct mental health assessments to understand a patient's needs, strengths, and risk factors.
• To be responsible for own caseload & documentation.
• Provide immediate support and intervention for patients in mental health crises, such as suicidal ideation or severe anxiety episodes.
• Collaborate with psychiatrists, social workers, occupational therapists, and other healthcare professionals to provide comprehensive and coordinated care.

Qualifications and Requirements:

• Fully enhanced, valid DBS
• Community experience
• Must have mental health nursing degree

Benefits:

• Weekly pay
• Free training
• Fully enhanced DBS check provided free of charge.
• Competitive pay rates
• Exceptional referral bonuses
• Specialist consultants offering single point of contact.

Rate Breakdown
£27ph LTD | £24.29 PAYE Inclusive | £21.68 Exclusive

We offer a £250 bonus for starting a contract with SCS.

Furthermore, if you know anyone looking for work and you refer them across, we offer a £250 referral bonus per person.

If this role is of interest to you, please respond to this advert with an up-to-date copy of your CV, contacting Chloe on 01772 208963 or chloe.akeroyd@servicecare.org.uk

Family Support Worker :

We are seeking compassionate, dedicated, and experienced female Support Workers to join our team. This is an exciting opportunity to work as part of a supportive, close-knit team providing care for two adult sisters in a family home. We are looking for individuals who have experience working with clients who have brain injuries and physical disabilities.

As a Support Worker, you will play a crucial role in enhancing the lives of these individuals by providing personal care, supporting with daily living activities, and fostering an environment that promotes their safety, well-being, and personal growth. You will work closely with a team of 4 staff members during the day and 2 staff members overnight, providing continuous, high-quality care 7 days a week.

Due to the location of the property, access to your own vehicle and a valid driving license are essential for this role.

Key Responsibilities:

• Assist with daily living activities, including personal care, dressing, and mobility support.
• Ensure the safety and well-being of the individuals at all times.
• Support and encourage participation in a range of activities that promote physical, emotional, and social development.
• Follow and implement individualized support plans tailored to each client's specific needs and goals.
• Collaborate with parents and other Multi-Disciplinary Teams (MDT) involved in the care and support to provide holistic care.
• Monitor progress, document observations, and report any changes in behaviour or concerns to the appropriate parties.
• Attend appointments and support clients during various therapy sessions such as hydrotherapy, physiotherapy, and SALT meetings.
• Foster a positive, nurturing, and respectful environment to promote social interaction and personal growth.
• Provide both waking and sleeping night shifts as required, with a mix of long days, weekends, and night shifts as part of a rotating schedule.

Qualifications & Skills:

• Previous experience working with clients who have brain injuries and physical disabilities is required.
• A genuine passion for supporting others to reach their full potential.
• Excellent communication skills, both verbal and written, with the ability to engage clients effectively.
• Patience, empathy, and flexibility are essential.
• Ability to work independently and as part of a dedicated team.
• A positive, professional attitude and a commitment to high-quality care.
• Due to the clients' specific requests, only female applicants will be considered for this role.
• A valid DBS check and relevant safeguarding training are desirable (if not already held, will be required).

Please note that we are not able to consider Skilled Worker status or offer sponsorship at this time.

https://www.jobsaware.co.uk/

Job Types: Full-time, Part-time, Zero hours contract

Pay: £12.00-£12.50 per hour

Expected hours: 20 - 40 per week

Benefits:

• Company pension
• On-site parking
• Referral programme

Schedule:

• 12 hour shift
• Day shift
• Monday to Friday
• Night shift
• Weekend availability

Licence/Certification:

• Driving Licence (required)

Work authorisation:

• United Kingdom (required)

JOB TITLE: Complaint Handler - Complaints Centre of Excellence

SALARY: £28,329 - £29,820

LOCATION: Dundee

HOURS: Full-time - Our business hours are Monday to Friday 9.00am - 17.00pm.

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, in the office.

About this opportunity

Are you ambitious and passionate about making a difference whilst keeping the customer at the heart of everything you do? Then there's a role here for you!

Do you share our passion for delivering outstanding service? Do you tailor your service to each customer? Do you identify the root cause of complaints and overcome barriers to find a solution?

We're looking for a Complaint Handler based in our Complaints Centre of Excellence team. We are currently looking for a highly motivated individual who can apply learning and technical knowledge and make a judgement on the outcome to meet a variety of customer complaints. Flexibility will be key as you will be required to meet varying operational demands and activities, including case reviews.

You'll be capable of meeting demanding deadlines without losing your eye for detail. Good team working and letter writing skills will also be important alongside collaborating with our key stakeholders both internally and externally.

Additionally, you'll actively share valuable insights and learning with our BAU complaints teams, servicing teams and your management team, contributing to ongoing improvements in complaint handling processes.

Why Lloyds Banking Group

We're on an exciting journey to transform our Group and the way we're shaping finance for good.

We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.

What you'll need

• Experience working with ISAs, GIAs, SIPPs, and Trust accounts within the investment or pensions industry.

• Strong knowledge of pension products, including drawdown types and trust account structures.

• Familiarity with the transfer processes for investment products, particularly using systems like Origo and Altus.

• Ability to identify customer detriment, delays, and inefficiencies and take swift, appropriate action to resolve issues.

• Strong written and verbal communication skills, with an emphasis on delivering clear and compliant responses.

• Highly organised with strong attention to detail.

• Ability to work independently and as part of a team in a fast-paced environment.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity, or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• * A generous pension contribution of up to 15%

• * An annual performance-related bonus

• * Share schemes including free shares

• * Benefits you can adapt to your lifestyle, such as discounted shopping

• * 28 days' holiday, with bank holidays on top

• * A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that's interesting and makes a difference to millions of people?

Join our journey.

Proud member of the Disability Confident employer scheme

Are you a skilled community nurse looking for flexible ad hoc shifts? Join our NHS Community Mental Health Teams in Greater Manchester and Cheshire!

Position: Community General Health Nurse
Shift Type: Ad hoc, 9-5 day shifts
Location: Greater Manchester and Cheshire
Pay Rate: Up to £40 per hour (umbrella)
Sign-Up Bonus: £250 upon joining
Referral Bonus: £350 for referring a colleague or friend

Requirements:

• Previous experience in community nursing is essential.
• Up to date NMC pin
• UK drivers license

Responsibilities:

• Provide treatment and care to individuals in a home and clinical setting.
• Collaborate with our dedicated Community Mental Health Teams.

If you're passionate about making a difference and have the necessary experience, we'd love to hear from you!

To Apply or For More Information: Contact us at katie.porter@servicecare.org.uk

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: helping the people we support celebrate along the road to a brighter future.

• Being involved in strategic planning groups where appropriate, consulting on issues relating to PBS.
• Providing training, guidance and coaching opportunities to enable others to develop their knowledge and skills.
• Helping to develop strategies that promote a safe, respectful environment and ensure people are treated with dignity.
• Cultivating a positive, inclusive atmosphere where people feel supported, valued and empowered to grow and succeed.
• Designing, implementing, evaluating and adapting individual recording systems according to the needs of an individual young person.
• Managing caseload and waitlist in a manner that ensure efficient and effective use of resources.
• Keeping up to date with national best practice about provisions for people with learning disabilities, neurodiversity, restrictive practices and challenging behaviour.

• Master’s Level qualification in Applied behaviour Analysis, PBS, or other relevant discipline such as psychology.
• Significant experience delivering PBS within a relevant setting.
• Sound knowledge of working within Ofsted’s social care common inspection framework.
• Experience with supporting young people with challenging behaviours.
• Ability to demonstrate working with children or young people with complex needs including learning disabilities and Autism spectrum conditions.
• Experience in delivery of PROACT-SCIPr.
• Driver with own transport is essential.
• A full valid UK Driving licence and access to a vehicle.

Benefits:

• Annual Leave 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
• Generous pension scheme and death in service benefit , up to 7% company pension contributions and up to 6 x basis salary death in service
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Cycle to work scheme
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
• Access to our Employee Assistance Programme for you and adults at your home

Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our staff, volunteers, families, and supporters.

You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.