Total 1,723 Customer Service job vacancies in Manchester, Greater Manchester, M2 5PD

The RoleWe are looking senior Learning Support Assistants to join our Special Educational Needs and Disabilities (SEND) team. Our department delivers a range of courses that support learners with SEND to develop skills including independent living skills, communication, personal development, employability, vocational and enterprise. A commitment to working with young people and adults with additional support needs underpins all aspects of our work.You will support learners in and out of class to develop their communication, independence, employability, and life skills. There is also a requirement to support with challenging behaviour, personal care, and mobility where appropriate. Skills and interest in one of the following vocational areas would be beneficial but not essential:Equality, Diversity and InclusionThe College has a strong commitment to working towards the implementation of equality of opportunity in both service delivery and employment. The College’s mission and strategic objectives directly support this aim. All employees are required to actively support the development, dissemination and implementation of this aim and related policies and programmes. Safeguarding of Children and Vulnerable AdultsThe College is committed to safeguarding and promotes the welfare of all learners and expects its staff to share this commitment. All posts in the College are subject to a List 99 check and Disclosure and Barring Service check at Enhanced Level. Recruitment ProcessThe email account you use to apply will be used for recruitment communication. Please ensure that you use an email account that you regularly monitor. We reserve the right to close the vacancy early, should we receive sufficient applications.

We have an exciting opportunity available here at Barking and Dagenham College for Lead Learning Support Practitioner-Horizons (Lead LSP) to join our team.
You will join us on a full-time, permanent basis, and in return we will offer a competitive salary of £27,590 - £29,761 pa including London Weighting.
The Lead LSP-Horizons role:
To work closely with LSP Coordinators in ensuring efficient day to day deployment of Learning Support Practitioners, providing LSP cover where required, delivering dyslexia support for students and undertaking EHCP Annual Reviews.
Key Responsibilities of our Lead LSP-Horizons:
Support Learning Support Practitioners across a specific curriculum areas.
Collaborate with teaching staff to ensure they met the needs of learners.
Provide targeted support to students with SEND, ensuring tailored interventions and progress monitoring.
Lead EHCP annual reviews
Oversee the progress reports and support plans.
Develop and deliver staff training to enhance support strategies within the classroom
Liaise with parents, carers, and external agencies to ensure comprehensive support for students.
Our ideal Lead LSP-Horizons should have the following qualifications, skills and experience:
Experience and understanding of the issues related to Additional Learning Support
Ability to recognize additional needs indicators in students and to act promptly upon them
Comprehensive knowledge of specialist support and how to maximise the impact of it to improve student retention and attainment
Level 2 or 3 qualification in a relevant subject area
Level 2 English or Maths (or equivalent)
SpLD qualification desirable
If you are passionate about success and can do the above, then we want to hear from you!
You will need to submit a covering letter within your application demonstrating how your personality, skills and experience meet our values for this role.
PLEASE NOTE;
All applications forms must be fully completed, showing full education and employment details. An incomplete application will not be considered for shortlisting.
We have the right to interview candidates before the application deadline.
This role is exempt from the Rehabilitation of Offenders Act 1974 and the Amendments to the Exceptions Order 1975, 2013 and 2020
Barking & Dagenham College are committed to Safeguarding and promoting the welfare of children and young people

MAJOR DUTIES:

• Directs, plans, and assigns work priorities for subordinates, demonstrates expertise in all phases of claims processing, and has final technical authority over the final work product.
• Advises the division manager or assistant division manager on the daily operation of assigned team(s) (e.g. performance and workload management), in order to achieve goals and objectives of VA benefits programs as they relate the division.
• Liaises with other government and non-government agencies such as Veterans Service Organizations (VSO) to facilitate cooperative efforts/exchanges in programs benefiting veterans.
• Responsible for supervising personnel (e.g. issues supervisory instructions, evaluates subordinate performance, hears and resolves employee complaints, effects disciplinary actions, identifies training needs, and conducts interviews to include making recommendations for position appointments, promotions, or reassignments).
• Provides oversight when responding to higher level inquiries or obtaining necessary information or evidence to ensure pending claims are properly adjudicated.
• Maintains effective labor/management relationships and accomplishing personnel management duties in accordance with applicable laws, policies, labor/management agreement, and employment opportunities, laws, directives, and regulations.

Work Schedule: Monday-Friday; 8:00am-4:30pm
Compressed/Flexible: Negotiable
Telework: Available
Virtual: This is not a virtual position.
Position Description/PD#: Supervisory Veterans Service Representative GS-0996-13; 02101A
Relocation/Recruitment Incentives: Not authorized
Financial Disclosure Report: Not required

Starting at $88,520 Per Year (GS 13)

As a Continuing Healthcare Independent Review the post holder will work as part of a dynamic team in delivering an effective service supporting managers and staff across the Continuing Healthcare Team to deliver NHS Englands statutory function to facilitate Independent Reviews of CHC eligibility. If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!

Receptionist - Days & Nights

Contract Type - Permanent
Flexible hours per week

Employment Type - Flexible

Located close to Longford, just off the Bath Road, Thistle Heathrow is an Airport hotel which delivers a warm welcome no matter how long or short the stay. It has 264 bedrooms and 14 meeting rooms, the largest one seating up to 700 people - meaning it is also an extremely popular local wedding venue. It is the only hotel that has direct access to Heathrow Terminal 5 by POD in just 5 minutes.

The Role

As Front of House Team Member you will mainly work on the Reception desk providing a warm welcome and great service to our guests from the moment they arrive to the moment they leave. Previous experience with Opera is an advantage as you will of course be helping our guests with Check-in and Check-Out, however more than that you will have the opportunity to really get to know your guests in order to better anticipate their needs and deliver a truly personalised experience. You will need to be proactive in solving guest queries and be able to do your best work while remaining cool and calm in busy times. Our Front of House Teams work a shift rota so you will need to be comfortable working five days out of seven, with some early shifts and some late shifts.

What we look for

* Passionate about delivering the highest levels of service with a desire to learn, work hard and progress

* Comfortable in a front line role facing the public

* Empathetic and able to build relationships

* An open personality who is relaxed and natural in their interactions

* Accurate with good attention to detail

* Demonstrable desire to pursue a hospitality career

* Able to work effectively as part of a team

* Previous experience in a fast paced service environment

What's in it for you?

* Great development opportunities

* Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group

* Interest free season ticket loans (conditions apply)

* Access to a 24/7 Employee Assistance Program

* Pension and Healthcare Schemes

* Wagestream - get access to earned salary before payday

* Paid volunteering days

* Generous recommend a friend scheme

* Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)

* Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal

* Great Recognition program

* ...and many more!

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Position: Full-Time Temporary Customer Support Officer
Contract: Until March 2025 with the possibility of extending
Working Hours: Monday to Friday, 37 hours per week - Hybrid - 2 days home based and 3 office based
Hourly Rate: £11.59 per hour

Job Description:
This role is the main user-facing role in CTSC and will provide an accessible and inclusive service to users, providing clear signposting and guidance to all users, coaching them in the use of the online platform and providing information to resolve their queries and processing/updating high-volume case details accurately and efficiently. They will deal with the immediate, short-term needs of service users. Duties will include but not be limited to

• Provide professional friendly support and guidance to users of online services via a variety of channels (telephone, webchat, email), in line with quality standards, to ensure the delivery of a high quality user-focused service on a daily basis and deliver a service focused on quality as well as timeliness
• Triage users to relevant services, using HMCTS prescribed service scripts and knowledge base on a daily basis, to ensure users get the right information they need at the right time, so that everyone understands what is needed and what will happen
• Jurisdiction-related administration using HMCTS predefined protocols and processes to process non-automated work
• Undertake case-readiness assessment and progress the case to the next phase, and providing information to allow users to understand what the next stage is and what they can expect next
• Identify users requiring extra/different support and undertaking basic assessment of users' Assisted Digital needs, in accordance with procedure and referring suitable cases to a third party supplier on a daily basis, to ensure users understand and can participate in the new digital process
• To handle, and where possible resolve, first contact user complaints in accordance with predefined HMCTS policy and procedures so that users feel they have been listened to and that their complaint has been handled fairly. Update the CRM system so details do not have to be repeated to a different CTSC Support Officer
• Read relevant Knowledge articles to maintain accurate and up-to-date knowledge of processes and systems, to be able to provide users with the right information, when they need it with no delay or confusion
• Proactively engage with HMCTS workforce planning / shift allocation tools to ensure business requirements are being met
• Work as part of the team in considering continuous improvements necessary for effective delivery and feeding these into the wider CI channels

Requirements:

• Able to follow well established processes and detailed instructions.
• Strong administrative skills with proficiency in Microsoft Office packages
• Excellent communication skills, both written and verbal.

Benefits:

• Weekly pay, holiday and pension scheme
• Hybrid

Application Process:
If you are interested in this position, please apply online with your CV in WORD format.
Important:
Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.?
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Group HSE Manager - Manufacturing - £50,000 to £60,000

About The Company

Based in the Greater Manchester area, my client an established, privately owned Manufacturing business are currently looking to recruit an experienced HSE Manager with extensive experience across the General / Industrial Manufacturing sector.

As Group HSE Manager you will take responsibility for managing and overseeing the Group's manufacturing facilities across 4 sites in the Greater Manchester area, ensuring compliance with Health & Safety in accordance with company procedures, local authority and national & international legislation.

Group HSE Manager - Responsibilities

• Manage all health and safety related issues across 4 manufacturing facilities
• Ensure legal compliance for health and safety by conducting regular audits and inspections
• Lead training with new and existing members of staff whilst identifying and assisting in any staff development opportunities, including the maintenance of training records and development of training plans
• Effective internal communication in all health and safety issues, keeping site managers and production leaders aware in a prompt and timely manner
• Use continuous improvement techniques to improve the HSE performance and management system
• Control and manage department budget spend
• Assist and support in the creation, implementation and review of Risk Assessments, safe working procedures and method statements across all sites
• Ensure all Group activities are conducted safely and within the company's Health and Safety Procedures, including the correct PPE and suitable equipment for the areas of work.
• Ensure a positive and pro-active health & safety culture is maintained.
• Chair all monthly health & safety meetings across the Group and to record such meetings and take/manage actions on the findings raised
• Ensure accidents and near-miss investigations are conducted in a timely manner, including root cause analysis and corrective action implantation.
• Coordinate and arrange the preparation of site asbestos and fire risk assessment surveys across the entire Group, coordinating the management of actions as a consequence, in conjunction with the appropriate General Managers
• Complete and document quarterly housekeeping / workplace inspections and manage internal actions with the appropriate General Managers /Production Managers / Team Leaders etc.
• Complete COSHH assessments as needed and involvement in MSDS documentation review / compilation.
• Ensures compliance of company policies, procedures, and objectives regarding processes, initiatives and projects
• Ensure Quality, Health, Safety and Environmental standards are adhered to including the requirements of ISO9001, 14001 & 45001

Group HSE Manager - Education & Experience Requirements

• Ideally hold NEBOSH Diploma or similar qualification
• Previous experience in a similar single or mutli site Senior HSE Management role, with a demonstrable track record of driving behavioral safety and a culture of zero harm
• Previous experience of working with fast-paced, process-based general / industrial manufacturing environments
• Proven experience in driving change and improvements, with the ability to influence at all levels of the organisation
• Knowledge and experience of DSEAR / ATEX requirements would be extremely beneficial
• Previous experience across process-based manufacturing environments such as Technical Textiles, Rubber / Polymer, Plastics manufacturing would be highly beneficial

For further details on this exciting opportunity please contact Jason Wallis in the first instance

Job Description

Service Care Solutions has a new and exciting opportunity which has become available working as a Leaving Care Personal Advisor for Rochdale Council.

This company is seeking a Personal Advisor to join their Cared For Children - Step Ahead Service in Rochdale. The successful candidate will be responsible for providing advice, support and guidance to young people preparing to leave care. The Personal Advisor will play a key role in supporting young people with their transition to adulthood, establishing and maintaining positive relationships with them to ensure they have positive outcomes.

Key responsibilities

• Meet the responsibilities of the Local Authority for young people 16 years and over who have entitlement under the Children Leaving Care Act (2000)
• Deliver high quality support for young people, managing existing and future risks through Pathway Plan assessments
• Create plans which ensure the individual needs and strengths of young people are appropriately considered
• Assist young people to engage with support services provided by both statutory and voluntary agencies
• Provide advice and expertise to promote the service and represent the rights and needs of young people

Requirements

• Experience working with care experienced young people
• Knowledge of the Children Leaving Care Act (2000)
• Excellent communication and interpersonal skills
• Ability to work proactively with appropriate partner agencies to assess the individual's needs
• Enhanced DBS including a barred list check against the child workforce

APPLY NOW - Send your CV to John… John.deane@servicecare.org.uk

Why Service Care Solutions?

• A Dedicated consultant specific to your area of work with up to date knowledge on markets and new positions.
• We operate nationwide working with both public and private domains.
• All Compliance paid for including DBS and Social Work registration.
• We operate 3 payrolls per week
• Bring your Job to us bonus of £250
• Refer a friend Bonus of £250

Service Care Solutions is currently working alongside a forward-thinking local authority based in Greater Manchester. They are looking for a Senior Childcare Lawyer to join their expanding legal team. This is an excellent opportunity to work amongst legal experts and progress your career.

This role pays a competitive rate of £45-£55 an hour, depending on experience.

Responsibilities as a senior childcare lawyer:

• Able to handle high caseload in childcare cases from start to completion.
• Preparing Legal documents and correspondence.
• Advocacy skills to represent the Council in contested proceedings.

About you as a senior childcare lawyer:

• Qualified with at least 3 years of experience in child care law
• Drafting Legal documents to a high-quality standard
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team

Benefits:

• Hybrid Working
• Flexible Hours
• Weekly Pay

If you or someone that you know would be interested in applying to the Senior Childcare Lawyer vacancy, then don't hesitate to get in touch with Aanisah Khan via email, Aanisah.Khan@servicecare.org.uk, or via phone at 01772208969.

We also welcome referrals for this position, where a successful recommendation would be worth £250.

Shifts Available: Monday to Friday, 37.50 hours per week, with availability to be on call or work weekends where necessary



About ICare Group:

At ICare Group, we are more than just a care provider—we are a community-focused organisation dedicated to enhancing the quality of life for those we serve. Our Home Care (Domiciliary Care) services offer essential support to individuals in the comfort of their own homes. As an Assistant Care Manager, you will be instrumental in ensuring our clients receive exceptional care, while supporting the operational efficiency and growth of our services. If you have a passion for making a positive impact and thrive in a dynamic environment, we would love to hear from you!



Why Work with ICare Group?


£125 Welcome Bonus: Receive a welcome bonus upon joining (terms and conditions apply).
Refer a Friend Scheme: Earn £125 for both you and your referral through our 'Refer a Friend' Scheme (terms and conditions apply).
Quarterly and Annual Carer Awards: Be recognised and rewarded for your commitment with our Carer Awards.
Blue Light Card: Enjoy discounts at hundreds of high street retailers and well-known brands. We will reimburse the cost of your Blue Light Card!
Employee Assistance Programme: Access free, practical, and impartial support for you and your family.
Mileage Allowance: We offer a mileage allowance to cover the costs of travel during your visits.
Uniform and Infection Control Equipment: Full uniform provided, including free infection control equipment.
Dedicated People and Wellbeing Team: Access to a supportive team focused on your wellbeing.
Comprehensive Training: Receive fast-track training, paid induction, and 3 days of on-the-job shadowing. We offer ongoing development, with opportunities to advance your career.
Growth Opportunities: We are committed to helping our employees grow and develop their skills, offering opportunities for career advancement.
Supportive Environment: Join a team that values your contributions and supports your growth. ICare Group fosters a collaborative environment where your skills and dedication are recognised, appreciated, and rewarded.
Make a Real Difference: Your leadership will directly impact the quality of care provided, enhancing the lives of our clients.
Weekly or Fortnightly Pay and Pension: Enjoy the stability of weekly or fortnightly pay and contribute to our stakeholder pension plan.
Toll/Bridge/Tunnel Costs Covered: We cover costs incurred if you need to take a toll road, bridge, or tunnel route to and from your ICare place of work (terms and conditions apply).




What You Will Do:


Support Management: Assist the Registered Care Manager with the day-to-day management and coordination of the branch to ensure it operates efficiently, profitably, and delivers the highest standard of domiciliary care.
Record Keeping and Reporting: Maintain accurate records, produce reports, and investigate complaints from service users and employees.
Recruitment and Staffing: Maintain and grow the team by actively recruiting new care staff, guiding them through the recruitment process, and producing weekly staffing rotas.
Business Development: Actively seek new business opportunities and support the commercial growth of the branch.
Operational Compliance: Stay informed about up-to-date operational issues and methods. Ensure compliance with health and safety, emergency regulations, and operational policies.
Emergency Duties: Undertake out-of-office duties as necessary, including providing emergency hands-on care, undertaking on-call duties, attending social events when required, and offering emergency telephone assistance to care staff.
Liaison and Coordination: Effectively liaise with other departments, employees, key stakeholders such as commissioners and customers, and the public at large.
Additional Duties: Perform other duties as requested.




What We Are Looking For:


Previous experience in a managerial or supervisory capacity in the domiciliary care sector is essential.
NVQ/QCF Level 3 in Health and Social Care required. Level 5 in Health and Social Care is desirable or working towards.
Proven ability to effectively lead, delegate, and mentor staff.
Excellent communication skills and a compassionate, empathetic nature.
High level of organisational skills with the ability to produce staffing rotas and manage multiple responsibilities.
Ability to work flexibly, including extended hours where necessary, and provide hands-on care during staff shortages.
A friendly, supportive demeanour with a genuine passion for assisting those in need.
Willingness to work collaboratively in a fast-paced environment and support your colleagues.
A valid driving license and access to a vehicle are required.
Hold or willing to obtain work related car insurance.
Willingness to undergo enhanced DBS clearance.




Ready to Make a Difference?

If you are passionate about leading a team and making a positive impact in the domiciliary care sector, apply now by visiting our careers page at careers.icaregroup.co.uk. Join us at ICare Group and help us make a difference in the lives of our clients!



Equal Opportunities:

ICare Group is an Equal Opportunities employer committed to fostering an inclusive work environment that supports and respects all individuals. We welcome and encourage applications from people of all backgrounds. We do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any legally protected characteristic.

If you require any reasonable adjustments or accommodations during the recruitment process, please contact us. Please note we reserve the right to close the vacancy early should we receive suitable applications. If you do not hear back from us within 14 days, please consider your application unsuccessful on this occasion.

An exciting opportunity has arisen for a Project Support Administrator to join our Gastroenterology Team within East Suffolk North Essex Foundation Trust

Liver Surveillance Programme (LSP) – Project Support will support the hepatology team to fulfil the national requirement for a robust Liver Surveillance registry.

The EoE Cancer Alliances have worked collaboratively with Eclipse and the NHS Cancer Programme National Team to create a live interactive database to support the

LSP across the EoE Region by creating additional functionality into Eclipse database to:
• Improve the efficiency of attendance to appropriate LSP by providing reminders to patients.
• Integrate imaging and pathology results.
• Create a bespoke EoE protected service enabling clinicians to enter data into the standardised platform.
• Enable a ‘live’ audit and research in an IG compliant manner

This post is advertised as a 12 month fixed term / secondment, however there may be a possibility of an extension, dependant on national funding
• To identify patients that should be on the LSP that are not currently listed, including those that have failed to attend and / or are lost to follow-up.
• To populate the mandatory field template in relation to the Eclipse portal to ensure the named patient has been added to the portal with all relevant details.
• To work with the hepatobiliary service to ensure all patients that should be listed on the LSP registry are added appropriately.
• Ability to access local hospital patient administration systems and data to identify appropriate patients.
• To add newly identified patients to LSP as identified by the local service.
• To contact patients that are lost to follow-up or disengaged with LSP and support them back into the surveillance programme.

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here -www.youtube.com/watch?v=GkPu7HphU8A

For full details of the responsibilities and duties of this role please see the attached job description.


This advert closes on Thursday 21 Nov 2024

As a Continuing Healthcare Independent Review the post holder will work as part of a dynamic team in delivering an effective service supporting managers and staff across the Continuing Healthcare Teamto deliver NHS England’s statutory function to facilitate Independent Reviews of CHC eligibility.

In particular the post holder will provide and coordinate administrative and secretarial services; including for example, the preparation of agendas and minutes, taking appropriate follow-up action as required. Supporting the team with the management of projects, gathering information and undertaking enquires as and when is necessary for the head of department, teams and the department.

· Provide specialist secretarial/administration support and advice to the teams and/or Sector to support a number of initiatives by:



· Taking telephone calls from members of the public or their representatives either in relation to your own case load or matters for the wider CHC team. To use their initiative when dealing with phone calls and messages.



· Undertaking all administrative duties such as photocopying and prioritising mail and e-mail. Distributing as appropriate.



· Sorting and prioritising all incoming mail and e-mail, distributing as appropriate.



· Coordinate the caseloads to the Independent Chairs, taking account of availability and case complexity and clarify the appropriate type of panel members required



· Monitor that the IRP report is acted upon by the appropriate ICB Accountable Officer and CHC Lead within the appropriate timescale – escalating to the CHC IRP Manager where necessary



· Ensure all urgent and/or confidential communications are received and distributed from/to relevant parties in a timely manner.



· Organising and planning events as directed, providing all necessary supporting in local materials.



· Required to input, monitor and check data produced and required for on-going programmes and projects.



The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
• Making the NHS a great place to work, where our people can make a difference and achieve their potential.
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money.

If you would like to know more or require further information, please visit https://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

As a Continuing Healthcare Independent Review the post holder will work as part of a dynamic team in delivering an effective service supporting managers and staff across the Continuing Healthcare Teamto deliver NHS England’s statutory function to facilitate Independent Reviews of CHC eligibility.

If you like what you have read and think you have the skills and experience, we needthendon'tdelay,applytoday!Wegetlotsofapplicationsforourrolesandso we sometimes have to close our posts early.Don't miss out!


This advert closes on Thursday 28 Nov 2024

About the role We are looking for an experienced People Operations Advisor to join our People team. The post holder will work collaboratively to provide a full advisory service across the College but will be largely based at our North Kensington Centre for Skills. This is a generalist advisor role spanning the full range of HR matters including relevant employment legislation, day-to-day HR advice and casework and the opportunity for policy and project work as required. The successful candidate will support the Business Partners to provide a high quality, efficient and timely people service; acting as first point of contact for all employee queries. You will also guide and support managers through formal processes as well as advise on policy and procedures, ensuring compliance with legal requirements. You will have excellent communication skills, both written and verbal, a solid understanding of HR data and metrics, and have experience of supporting the full employee lifecycle ensuring that diversity and inclusion is embedded in your approach.
About Morley College We have newly refurbished the North Kensington Centre for Skills providing state-of-the-art classrooms, workshops and studios for our students on a wide variety of provision that ranges from courses for 16-19 year olds to adult qualifications to short courses in creative areas like jewellery, glass and ceramics. Students and staff also benefit from an excellent performance space, the Morley Heart Gardens, Morley Gallery, Morley Radio studios, and other amazing spaces for learning collaboratively. At the heart of the North Kensington community, we partner with the Grenfell Community, Portobello Business Centre, the National Theatre, the National Trust, the Natural History Museum and others to ensure we provide collaborative, relevant and useful courses that meet the needs of those around us.. As well as joining a creative, innovative leading London College focused on social justice and providing excellent teaching and learning opportunities for all, there are plenty of other rewards for working at Morley College London: Generous annual leave allowance (30 days) plus Bank Holidays Christmas closure period Excellent pension scheme with generous employer contributions Access to an employee retail savings platform, offering significant discounts at most major retailers 100% discount on the cost of undertaking an unaccredited Morley course of your choice Season ticket loans and cycle to work scheme On site cafeterias A busy events calendar, offering you the chance to attend regular Morley creative exhibitions, student awards, dances, concerts and more A lovely work environment, surrounded by creative arts, music and friendly, helpful colleagues

A client within the public sector based in Greater Manchester is currently recruiting for a Fire Safety Manager to join their team as soon as possible. The client is offering a full time, contract position with the ideal candidate having experience of working within a local authority environment.

The Role

Key purpose of the role is to undertake all fire safety management duties, manage the FRA remedial works programme, act as the lead for property fires, liaise with GMFRS for and to work with the Building Safety Manager

Key responsibilities will include but not be limited to:

• Ensure the effective delivery of all fire safety works are completed to a high level of customer satisfaction, to a standard of legal compliance.
• Providing assurance to the Head of Design & Delivery, Executive Management team and the relevant Corporate Board and the Housing Advisory Board on all fire safety compliance matters.
• Support and advise on procurement of contractors for fire safety works, drafting work specifications and quality standards where needed.
• Participate on tender of valuation and contractor selection as required.
• Providing on going advice on the competency of contractors to undertake works and ensuring robust contract management of the selected contractors by monitoring quality of work to determine compliance with fire safety legislation and guidance.

The Candidate

To be considered for this role you will require current knowledge of relevant legislation, ideally with experience of practical application.

It will be essential to be in experiences in the below:

• organised and methodical with a logical approach to building and fire safety.
• team player who can work effectively with internal teams, external agencies and residents with the focus being on building and fire safety.
• self-starter, with great IT skills who can produce reports and statistical data that provide good information that improves understanding

The client is looking to move quickly with this role and as such are offering £300 - 400 p/d Umbrella Ltd. (approx. £240 - £320 p/d PAYE)

How to Apply

If this position sounds of interest, email a copy of your up-to-date CV to amy.dhawan@servicecare.org.uk or call Amy at Service Care Construction on 01772 208967 to discuss the vacancy in more detail.

Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region.

Referral Bonus

If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

A client within the public sector based in West Yorkshire is currently recruiting for a Building Safety Manager to join their team as soon as possible. The client is offering a full time, permanent position with the ideal candidate having experience of working within a data management environment.

Learning Support Assistant Role - January 2025

Hays Education are seeking a Learning Support Assistant for an SEN School in Manchester to join their provision team in January 2025. This individual must be passionate and committed to supporting children with Special Educational Needs and Disabilities (SEND). This is a temporary role with the potential to become permanent.

Why Hays?

Hays Education works with an extensive network of schools, providing Learning Support and Teaching Assistants to SEND schools in Manchester and surrounding areas for over 25 years. We offer competitive daily rates of £95 - £115 and access to free online professional development training. You will also join our Hays Refer a Friend Scheme where you could receive £350 for every successful referral. We provide full holiday entitlement and access to exclusive jobs which are not advertised in the public domain.

About You

• Experience working with children and young people with SEND
• A compassionate, nurturing and patient individual
• Strong differentiated communication techniques
• Able to provide tailored support and give structure to students
• The ability to work both independently and effectively in a team
• Enhanced DBS certificate (or be happy to obtain one)
• Overseas Police Clearances (if applicable) and professional reference checks

If you are looking for your next learning support assistant role in January 2025, please contact Amy Fitzgerald at Hays Education to discuss this opportunity further.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk