Total 9 Customer Service job vacancies in Manchester, Greater Manchester, M1 6FQ

Receptionist

Contract Type - Permanent
Flexible hours per week

Employment Type - Full Time

The Royal Horseguards is a stunning 5 star hotel overlooking the River Thames, close to The Embankment and Trafalgar Square. The hotel has 282 bedrooms, restaurant, bar and terrace area as well as exceptional banqueting facilities at one of London's most prestigious conference and banqueting venues, One Whitehall Place.

The Role

As Front of House Team Member you will mainly work on the Reception desk providing a warm welcome and great service to our guests from the moment they arrive to the moment they leave. Previous experience with Opera is an advantage as you will of course be helping our guests with Check-in and Check-Out, however more than that you will have the opportunity to really get to know your guests in order to better anticipate their needs and deliver a truly personalised experience. You will need to be proactive in solving guest queries and be able to do your best work while remaining cool and calm in busy times. Our Front of House Teams work a shift rota so you will need to be comfortable working five days out of seven, with some early shifts and some late shifts.

What we look for

* Previous experience in a customer facing role in a fast paced service environment

* Excellent communication skills, both in person and on the phone

* Passionate about delivering the highest levels of service with a desire to learn, work hard and progress

* Comfortable in a front line role facing the public

* Empathetic and able to build relationships

* An open personality who is relaxed and natural in their interactions

* Accurate with good attention to detail

* Demonstrable desire to pursue a hospitality career

* Able to work effectively as part of a team

* Previous experience in a fast paced service environment

* Opera knowledge is a definite advantage

What's in it for you?

* Great development opportunities

* Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group

* Interest free season ticket loans (conditions apply)

* Access to a 24/7 Employee Assistance Program

* Pension and Healthcare Schemes

* Wagestream - get access to earned salary before payday

* Paid volunteering days

* Generous recommend a friend scheme

* Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)

* Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal

* Great Recognition program

* ...and many more!

We are recruiting Support Workers to support tenants with learning disabilities or autism to enjoy an excellent quality of life in a range of supported living services in the Ashton-under-Lyne and Stalybridge areas.




You will work in collaboration with the service user, their family and wider support network to maximise their health and wellbeing and to promote their independence and community connections. Our supported living services enable people to lead fulfilling and valued lives, maintain their tenancies, participate in their local community, develop independent living skills and achieve their desired outcomes. As well as providing direct care and support, you will have the opportunity to act as a Key Worker supporting people to achieve their dreams and goals.




We value relevant experience of supporting people with a learning disability or autism. However, you do not need to have prior experience if you can demonstrate a ‘can-do approach’, person-centred values, energy and commitment. You will need good verbal and written communication skills and the ability to develop good quality support plans. You will have a strong work ethic and duty of care and be able to contribute to a positive, team approach.




The services are currently offering full time contracts of 37.5 hours per week or part-time contracts, subject to a minimum of 15 hours per week, to be worked on a flexible rota. The ability to lone work, using your own initiative is essential for this role.




Being a car driver and car owner (or access to a vehicle) is essential for this role, mileage allowance is paid.




Vacancy Reference Number: 72855

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number




Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.




We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.




We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme.

Are you a skilled community nurse looking for flexible ad hoc shifts? Join our NHS Community Mental Health Teams in Greater Manchester and Cheshire!

Position: Community General Health Nurse
Shift Type: Ad hoc, 9-5 day shifts
Location: Greater Manchester and Cheshire
Pay Rate: Up to £40 per hour (umbrella)
Sign-Up Bonus: £250 upon joining
Referral Bonus: £350 for referring a colleague or friend

Requirements:

• Previous experience in community nursing is essential.
• Up to date NMC pin
• UK drivers license

Responsibilities:

• Provide treatment and care to individuals in a home and clinical setting.
• Collaborate with our dedicated Community Mental Health Teams.

If you're passionate about making a difference and have the necessary experience, we'd love to hear from you!

To Apply or For More Information: Contact us at katie.porter@servicecare.org.uk

Bank Support Worker Neasden - £11.44

We’re on the hunt for genuinely caring, hands-on Bank Support Workers with a passion for enhancing the quality of life of the people we support.

As a bank support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our residential service in Neasden is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in local bars and pubs, the next you could be unwinding with them playing video games, watching films or going to the cinema.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

Why choose us?

You don’t need to have experience to be a fantastic Bank Support Worker, what you need is a passion for enhancing the quality of life for the people we support, a desire to learn and a genuine caring attitude.

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Package Description:

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: helping the people we support celebrate along the road to a brighter future.

Are you looking for a new role that you can shape and develop? Do you have proven experience of working collaboratively with managers, theoretical knowledge together with relevant experience in positive behaviour support?
An exciting opportunity for Positive Behaviour Support Lead (Children & Families) has become available to join our Therapy & Support Services.
Hours - 37.5 hours
Salary - £45,518 per annum with biennial increments
Location - Together Trust Charity, School Hill Cheadle and within services in Stockport, Worsley, Bolton and Greater Manchester
Reporting to the principal PBS practitioner you will play a key role in promoting and maintaining a supportive environment for our young people in our children’s residential settings, and our community. Your primary focus will be on creating strategies and interventions that encourage positive behaviour, improve social skills, and enhance the overall well-being of our young people with disabilities, autism spectrum disorders, harmful sexualised behaviours and emotional behavioural disorders.
The strategic priorities of this role will include developing and implementing positive behaviour support plans and working in collaboration with the registered manager and a multi-disciplinary team to assess the needs of our young people.
Your responsibilities will include but are not limited to:

• Being involved in strategic planning groups where appropriate, consulting on issues relating to PBS.
• Providing training, guidance and coaching opportunities to enable others to develop their knowledge and skills.
• Helping to develop strategies that promote a safe, respectful environment and ensure people are treated with dignity.
• Cultivating a positive, inclusive atmosphere where people feel supported, valued and empowered to grow and succeed.
• Designing, implementing, evaluating and adapting individual recording systems according to the needs of an individual young person.
• Managing caseload and waitlist in a manner that ensure efficient and effective use of resources.
• Keeping up to date with national best practice about provisions for people with learning disabilities, neurodiversity, restrictive practices and challenging behaviour.

We are looking for someone who has:

• Master’s Level qualification in Applied behaviour Analysis, PBS, or other relevant discipline such as psychology.
• Significant experience delivering PBS within a relevant setting.
• Sound knowledge of working within Ofsted’s social care common inspection framework.
• Experience with supporting young people with challenging behaviours.
• Ability to demonstrate working with children or young people with complex needs including learning disabilities and Autism spectrum conditions.
• Experience in delivery of PROACT-SCIPr.
• Driver with own transport is essential.
• A full valid UK Driving licence and access to a vehicle.

Benefits:

• Annual Leave 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
• Generous pension scheme and death in service benefit , up to 7% company pension contributions and up to 6 x basis salary death in service
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Cycle to work scheme
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
• Access to our Employee Assistance Programme for you and adults at your home

Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our staff, volunteers, families, and supporters.

You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.

If you are interested in this position and want to help the Together Trust make a change please take a look at our full job description and apply for this rewarding role.
The closing date for applications is Tuesday 3rd December 2024.
This advertisement may be withdrawn if we identify suitable candidates before the closing date; early applications are encouraged.
Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience.
If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you

Package Description:

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: helping the people we support celebrate along the road to a brighter future.

Whether that’s helping people to live independently, or creating spaces to learn, work and play, you’ll be making sure adults with disabilities or complex health needs have a chance to thrive, right in the heart of their local communities.

We are looking for Bank workers to work across several Children’s Residential Homes across Greater Manchester

The Together Trust is one of the North West’s leading charities, offering individual care, support, and education to hundreds of Children, Young People, and Adults each year. We are a not-for-profit charitable trust, so every penny goes back into benefiting the people that we support.

You will be working in a caring home environment with the wider team under the leadership of the Registered Manager, nurturing, and supporting the young people providing them with all the care, love and support that they would receive as if it was their family home.

Hours: Various Hours – Full flexibility required.

Salary: £12.01 per hour (weekend rate is £15.01 per hour).

Bank Holiday paid at Double Time

Possibility of additional sleep-in payment of £96.

Locations: We have services across Bolton, Salford, Manchester & Stockport

About you...

Are you a student training in the care sector, looking for some paid work experience?

Do you work in care already and are you looking to earn some extra money? Or are you a student or a teacher looking for some work during the holiday?

Or are you new to the care sector and want to get some paid experience?

You will complete our full training induction programme, be given constant support working within our residential homes and be committed to our values and be flexible in your working week. We will give you some great opportunities to learn and grow within your career.

Job Description

Our work wouldn’t be possible without our incredible team of staff and volunteers who are positive role models to the people we support.

The Together Trust is an organisation driven by its values and desire to see meaningful change - the people we support really are at the heart of everything we do.

We want you to grow and develop - so we’ll support you to shape the career that you want to have.

We can’t promise a job with us will be easy. But what we can say is your work will be filled with meaning.

A job at the Together Trust is more than just a job. Together we’ll change lives.

The Together Trust are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. It is a commitment we expect and require from all our staff and volunteers. All Successful applicants will undertake stringent recruitment checks including an enhanced DBS.

This role will require additional mandatory training before you can start. If successful, you will be supported by L&D to complete the training you need.

How it works…..

We are looking to build a team of bank staff to support the children and young people we care for in our residential services.

We have Residential services in Bolton, Salford, Manchester and Stockport, providing short and long-term support for children and young people who have experienced trauma and difficult beginnings, young people with learning disabilities and autism and young people with harmful sexual behaviour.

You will be motivated and flexible, passionate about supporting the people who access our services.

You should have some experience in working within a similar environment or the desire to kick start a career with us.

You will encourage our young people to develop confidence, self-esteem and essential life skills. As part of our team, you will work hard to empower and help them break through barriers and experience a range of varied opportunities and activities and assist permanent staff teams with duties. You will be open to completing personal care as well as general support work.

Working for Together Trust

Every day is different at Together Trust, and you’ll be empowering people to live the best life possible. Plus, you’ll be supported by an understanding team and a charity that values and cares for you.

For more information about the benefits we offer, please see the documents attached below.

We're a Real Living Wage employer

Together Trust has committed to paying all staff a significantly higher wage than the government minimum. By officially registering as a Living Wage employer, we are showing our commitment to our employees, now and in the future.

Apply now!

We welcome applications from those with a right to work in the UK. We do not currently sponsor overseas staff.

We may remove this vacancy prior to the expiry date if a suitable candidate is found therefore early applications are encouraged.

Shortlisting will take place throughout the duration of the advert as we are seeking more than one individual.

Package Description:

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: helping the people we support celebrate along the road to a brighter future.

Whether that's helping people to live independently, or creating spaces to learn, work and play, you'll be making sure adults with disabilities or complex health needs have a chance to thrive, right in the heart of their local communities.

We have a rewarding new opportunity for a Senior Community Support Worker (Positive Behaviour Support) to work within our new service based in Wythenshawe however supporting young people and families across Manchester.

Working therapeutically within a person-centred PBS model you will support young people and families to stay together and thrive. Our ultimate goad is to improve the quality of life for all those we support.

The service is based in Wythenshawe, Manchester however you will work across Manchester supporting several families.

As a specialist service there is a comprehensive package of training and support either internally within the Trust's Learning & Development Team or externally with our professional partners (which include social services and CAHMS).

The role includes……..

As a Senior Community Support Worker (Positive Behaviour Support) you will provide first line management to a team of Community Support Workers (Positive Behaviour Support), developing their capability through demonstrating the right values and behaviours, mentoring staff, and supporting their ongoing development.

You will work alongside other practitioners within the service and community, to upskill and increase the resilience of children and their families. You will have the opportunity to receive formal Positive Behaviour Support (PBS) training and coaching from qualified behavioural specialists.

What can you bring to the service...?

• Do you have an NVQ Level 3 in Children & Young People’s Workforce, or equivalent QCF?
• Do you have experience of and coaching staff, and nurturing team development?
• Do you have considerable experience working with children with disabilities, including autism?
• Can you manage difficult and challenging situations whilst maintaining high standards of care and support?
• Can you make a direct positive impact on the lives of children and their families?

Benefits include…..

• Annual Leave 27-day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
• Generous pension scheme and death in service benefit, an initial contribution of 4% company pension contributions and up to 6 x basis salary death in service
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
• Access to our Employee Assistance Programme for you and adults at your home

Help us make a change to the people we support.

To discover the full details of this rewarding role within the Together Trust take a look at our Job Description.

If this sounds like the place for you, and you think you have the relevant skills and experience we are looking for, apply now. If you have any questions relating to the role, please get in touch at jobs@togethertrust.org.uk. We would love to hear from you!

This service is regulated by Ofsted therefore all employees must be over the age of 22 years at the time of joining the service.

We may remove this advert should we find the success candidate prior to the closing date therefore early applications are encouraged.

We currently do not provide sponsorship but we welcome applications from those who have the right to work in the UK.

In order for the Trust to comply with the apprenticeship funding rules, it is a requirement of the role that the successful applicant must be able to evidence that (1) they have the right to work in the UK without additional approval for more than 20 hours each week throughout the year and (2) they have an eligible residency status for the purposes of the apprenticeship funding rules. In most cases this will mean that the individual needs to show that they have been ''ordinarily resident'' in particular countries (including the UK) at least 3 years before the start of the apprenticeship.

Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience.
If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you.

Teaching Assistant Based at Carlisle Infant School, Broad Lane, Hampton, TW12 3AJ Start Date: ASAP – Fixed Term until 31st August 2025
Hours: 30.00 hours per week (paid for 38 Weeks) fixed term 08.45am – 15.15pm Monday - Friday (with a half an hour unpaid lunch break)
Salary: NJC Scale 4 Scale point dependent on experienceAre you passionate about impacting on the development of a pupil with Special Educational Needs alongside supporting the learning of other pupils? If so, this is an excellent opportunity you to join our happy and caring school. As a Teaching Assistant, you will provide assistance for a child in Year 1 with social communication needs. You will be supporting him through delivering an individualized curriculum, leading and managing interventions and providing any additional support as needed. Our ideal candidate: Has experience supporting children with complex needsIs calm and consistent when managing behaviourHas an understanding of working with children in EYFS Has experience of using visuals to support communication Has a “can do” positive attitude Carlisle School serves an extremely diverse community and we rise to the challenges that brings. We offer well behaved and inquisitive pupils, a creative curriculum, a supportive and dedicated staff and an excellent outdoor learning environment. In addition, we offer the opportunity to develop links within our federation with Hampton Hill Junior School. Partnership with parents is at the heart of our caring, thriving school. You can find out more about the school on our Federation website.Visits to the school are encouraged and can be arranged by contacting the school office. If you are interested in applying for this role, please complete the application form attached, including the supporting statement. Please refer to the personal specification for guidance. Safeguarding Statement: Carlisle School is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. An enhanced DBS check will be carried out and references will be requested prior to interview. Closing date for applications: Friday 18th November 2024 Shortlisting: Monday18th November 2024 Interview date: WC Monday 21st November 2024

An opportunity to join our family where work is a pleasure.

Location: A two-minute stroll from Manchester Piccadilly train station brings you to the door of the luxury 61-bedroom hotel in Manchester city centre, housed in a 19th century textile factory.
This city centre location gives our employees the experience of working in a quality led-hotel in the hustle and bustle of a major city.

SERVICE CHARGE-We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel-every penny received is paid out to the team.

Send us a Whatsapp message with FAMILYFIRST to +44 7782 822774 to find out more, chat to us and apply (or apply the normal way, whichever works best for you!)

Hours: Full time or part time – We are flexible and want work to fit your plans too, so let us know what you are looking for

Role: As part or our team, we welcome your passion, natural warmth and humour to ensure our guests have an amazing experience every time. We’re seeking friendly, warm and cheerful individuals who are happy to work together as a team and, importantly, want to have fun. We welcome candidates who are new to the industry as well as experienced ones - what matters most to us is that you have a positive and engaging personality, you are self-motivated and enjoy the buzz and excitement of a busy hotel atmosphere.

To say thank you, we have many perks:

• Competitive pay – We are proud that everyone who joins our group gets a competitive a rate of pay, irrespective of age, plus you get service charge and tips on top.
• Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
• Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £25 B&B per person across the group & your friends and family get special rates too.
• We understand it’s OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme.
• We sustain you physically too, meals when you are on duty are free.
• Everyone can learn and develop - our development pathways are unique to us and are the best in the business.
• We provide lots of opportunity to progress and move up – we have made hundreds of internal promotions, including to General Manager level.
• We like to say a special thank you for every year you are with us - our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you.

About our family of hotels

We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable.

Each of our hotels are unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome, and that applies to our team and our guests.

We have very unique hotels in very special locations, from the award winning Gidleigh Park in Devon, the 900-year-old Amberley Castle to our cool city centre Abode Manchester set in a 19th century textile factory, two minutes from Piccadilly train station – to see the whole group, take a look here www.brownswordhotels.co.uk

One click apply to become part of our family that works hard & plays hard too, inspires and supports each other and has a load of fun along the way.