Total 135 Customer Service job vacancies in Llantwit Major, Vale of Glamorgan, CF61 1SE

Job Responsibilities:

• To promote AEON products to customers.
• To achieve daily, weekly and monthly sales target.
• To provide excellent customer service.
• To achieve individual target as well as team target.
• Telemarketing duties are performed accurately and on time.
• To represent company in a positive and professional manner.
• To work with all personnel and outside contacts to satisfy clients and achieve company goals.
• To identify areas of improvement in the company and assist in creating and implementing solutions.

Requirements:

• Minimum SPM/STPM/Diploma/ Degree in any related field.
• Good team building and interpersonal skills, analytical and problem solving skills with the ability to communicate with people at all levels.
• Customer-focused and bottom line performance-driven personality.
• Strong command of English and the ability to speak other languages / dialects will be an added advantage.
• Pleasant personality and able to work with minimum supervision and independently.
• Individual with high commitment, hard Working & able to work under pressure.
• Doesn’t mind working long hours, flexible working hour and working during Weekend and/or Holidays.
• No experience are required as intensive training will be provided. Nevertheless, experience in telesales/telemarketing will be added advantage
• Fresh graduates are encouraged to apply

Perks & Benefits

• Nearby public transport
• Casual dress code
• Personal leave

Customer Service Representative - Join Our Digital Bank Project!

Are you ready to take your career to new heights? We invite you to be part of our groundbreaking digital bank project, where limitless opportunities await!

About Us: We’re not just a team; we’re a community of visionaries, innovators, and trailblazers. Collaborate closely with industry experts in a supportive environment that fosters creativity and exploration. Shape the future with us today!

Job Description: As a Customer Service Representative, you’ll play a crucial role in ensuring exceptional customer experiences. Here’s what you’ll do:

• Handle inbound/outbound enquiries, feedback and provide resolutions to end user and merchant over the phone or via emails relating to renowned product;  
• Provide accurate and efficient support work relating to the renowned products;  
• Ensure targets (customer satisfaction index, first call resolution, productivity) are met;  
• Obtain customer and merchant details to ensure all information are accurately and promptly keyed into database for transaction;  
• Actively promote and educate customers and merchant on the use of self-help and our digital services;  
• Generate interest in new products or services and connect customers and merchant with salesperson or small medium enterprise when required;  
• Ensure first call resolution and effective follow up with stakeholder for case closure in accordance to standard;  
• Collect and record customer and merchant feedback/information and share to Team Leader for proper escalation to appropriate departments for service / product improvement;  
• To assist Team Leaders and Supervisors in executing activities as planned in business and action plan;  
• To handle interaction in a professional manner and achieves quality standard and work with Team Leaders, Supervisors and Quality Assurance Executives on the strategy to improve quality standard that lead to excellent customer service; and  
• Able to diagnose technical problems and perform troubleshooting for end user and merchant.  

Requirements:  

• Candidate must possess at least SPM / Diploma / Advanced / Higher / Graduate Diploma or Bachelor's Degree in any fields or equivalent;  
• Fresh graduates and experienced candidate with a minimum of 1 year of working experience in call centre environment (Preferably in ecommerce sector and banking industry);  
• Moderate or Strong knowledge in Microsoft Office programs – proficiency in Microsoft Excel, Microsoft Word;  
• Excellent written and verbal communication skills in English, proficiency in other additional languages such as Malay, Cantonese or Mandarin will be an advantage;  
• Able to work under pressure;  
• Ability to work with cross-functional team to coordinate for desired output;  
• Excellent phone disposition;  
• Self-motivated, positive attitude and ability to manage multiple tasks in a fast-paced environment;  
• Passionate towards customer satisfaction;  
• Able to work on shift; and  
• Able to response customer with written communications, interact with customers to answer questions, solve problems, provide education, create awareness and maintain company’s reputation for high-quality service. 

Ready to embark on this thrilling adventure? Apply now:

https://seacapitalservices.wd3.myworkdayjobs.com/SEA_External/job/Customer-Service-Representative_JR00000065

Perks & Benefits

• EPF, Socso
• Allowance (travel, transportation, shift, meal, etc.)
• Nearby public transport
• Smart Casual dress code
• Free snacks / refreshment
• Medical insurance
• Open culture
• Personal development opportunities
• Flexi Benefits (Fitness, dental, childcare, traditional medical treatment etc)
• Insurance coverage
• Paid training and development

etc

Responsibilities

• Perform off/onsite equipment services such as installation, maintenance and optimization of equipment performance.
• Ensure task assigned are completed within the time frame given and achieving the results to the customer satisfaction.
• Ensure service and repair rendered are in accordance to standard set and highest quality expected.
• Able to work independently and a team player whenever required.
• Provide feedback on product quality and technical support function for continuous improvement.
• Able to communicate efficiently and with good interpersonal skills. Cultivate and develop positive working relationships with customers, suppliers, contractors and company personnel.
• Provide necessary solution or advice to customer on technical issue and problem raised.
• To report, update and keep proper records of all service and repair in accordance to the company standard documentation system.
• Able to travel outstation and with valid driving licence.

REQUIRED SKILLS AND QUALIFICATIONS

• Bachelor’s degree in E&E, Mechatronic or related field
• Various position, experience and fresh graduate candidates are encouraged to apply
• Good interpersonal, communication and leadership skills
• Experiences in utilities, IOT and automation industries an advantage.
• Excellent communication, problem-solving, and analytical skills
• Working knowledge of relevant software and application

Perks & Benefits

• Medical
• EPF
• Sosco

JOB OVERVIEW

• This role provide property investment advice to clients after careful
• Reports to Head of Sales and Marketing/ Sales Manager

RESPONSIBILITIES & DUTIES

• Assisting clients to make sound property-purchasing decisions.
• Finding clients in need of consultancy services through cold-calling, advertising, and business presentations.
• Analyzing market trends and demographics to identify the most sought-after and profitable areas.
• Consulting with clients to identify their needs, preferences, and financial concerns.
• Maintaining an extensive database of all properties for sale.
• Supporting real estate agents
• Communicating with legal counsel to prepare sale and lease documents.

REQUIREMENTS

• SPM or High school diploma
• Bachelor's degree in Real Estate, Finance, Business Administration or related field is preferred.
• Proven experience in real estate.
• Strong negotiation skills.
• Excellent analytical skills.
• Effective communication skills.
• Exceptional customer service skills.

JOB OVERVIEW

• This role provide property investment advice to clients after careful
• Reports to Head of Sales and Marketing/ Sales Manager

RESPONSIBILITIES & DUTIES

• Assisting clients to make sound property-purchasing decisions.
• Finding clients in need of consultancy services through cold-calling, advertising, and business presentations.
• Analyzing market trends and demographics to identify the most sought-after and profitable areas.
• Consulting with clients to identify their needs, preferences, and financial concerns.
• Maintaining an extensive database of all properties for sale.
• Supporting real estate agents
• Communicating with legal counsel to prepare sale and lease documents.

REQUIREMENTS

• SPM or High school diploma
• Bachelor's degree in Real Estate, Finance, Business Administration or related field is preferred.
• Proven experience in real estate.
• Strong negotiation skills.
• Excellent analytical skills.
• Effective communication skills.
• Exceptional customer service skills.

Customer Service:

Job Description:

• We are looking for candidates who are passionate towards serving clients.
• Provide top notch front line of support for customers and ensuring optimal product and service satisfaction.
• Manage inbound and outbound calls by providing optimum service to customers.
• Manage and schedule office and staff appointments on calendar by calls, messages and emails.
• To act as liaison between customers and sales team to handle both pre-sales and post sales service function.
• Manage inbound and outbound couriers (parcels and documents).
• Monitor and ensure the facilities within the office are in good condition, manage office supplies.
• To undertake any other job assigned by management from time to time.

Invoice Processing:

Job Description:

• Preparation of quotations, sales invoices and receipts for clients.
• Manage database of customer sales order and invoicing records.
• To assist with preparation and filing of client’s reports, update sales reports
• Follow up on outstanding payments.

Perks & Benefits

• Nearby public transport
• Central location
• Open culture

Customer Service:

Job Description:

• We are looking for candidates who are passionate towards serving clients.
• Provide top notch front line of support for customers and ensuring optimal product and service satisfaction.
• Manage inbound and outbound calls by providing optimum service to customers.
• Manage and schedule office and staff appointments on calendar by calls, messages and emails.
• To act as liaison between customers and sales team to handle both pre-sales and post sales service function.
• Manage inbound and outbound couriers (parcels and documents).
• Monitor and ensure the facilities within the office are in good condition, manage office supplies.
• To undertake any other job assigned by management from time to time.

Invoice Processing:

Job Description:

• Preparation of quotations, sales invoices and receipts for clients.
• Manage database of customer sales order and invoicing records.
• To assist with preparation and filing of client’s reports, update sales reports
• Follow up on outstanding payments.

Perks & Benefits

• Nearby public transport
• Central location
• Open culture

Customer Service:

Job Description:

• We are looking for candidates who are passionate towards serving clients.
• Provide top notch front line of support for customers and ensuring optimal product and service satisfaction.
• Manage inbound and outbound calls by providing optimum service to customers.
• Manage and schedule office and staff appointments on calendar by calls, messages and emails.
• To act as liaison between customers and sales team to handle both pre-sales and post sales service function.
• Manage inbound and outbound couriers (parcels and documents).
• Monitor and ensure the facilities within the office are in good condition, manage office supplies.
• To undertake any other job assigned by management from time to time.

Invoice Processing:

Job Description:

• Preparation of quotations, sales invoices and receipts for clients.
• Manage database of customer sales order and invoicing records.
• To assist with preparation and filing of client’s reports, update sales reports
• Follow up on outstanding payments.

Perks & Benefits

• Nearby public transport
• Central location
• Open culture

Customer Service:

Job Description:

• We are looking for candidates who are passionate towards serving clients.
• Provide top notch front line of support for customers and ensuring optimal product and service satisfaction.
• Manage inbound and outbound calls by providing optimum service to customers.
• Manage and schedule office and staff appointments on calendar by calls, messages and emails.
• To act as liaison between customers and sales team to handle both pre-sales and post sales service function.
• Manage inbound and outbound couriers (parcels and documents).
• Monitor and ensure the facilities within the office are in good condition, manage office supplies.
• To undertake any other job assigned by management from time to time.

Invoice Processing:

Job Description:

• Preparation of quotations, sales invoices and receipts for clients.
• Manage database of customer sales order and invoicing records.
• To assist with preparation and filing of client’s reports, update sales reports
• Follow up on outstanding payments.

Perks & Benefits

• Nearby public transport
• Central location
• Open culture

As the Gallery Support Specialist, you will:

• Handle scheduling, correspondence and file management, travel, supplies, purchasing, contracts, and budget tracking, and supports work related to personnel actions and files, budget management and records, agendas for meetings, and other administrative matters. Is responsible for handling confidential information in a professional and discreet manner.
• Schedule meetings, reserves meeting spaces and support services; keeps appointment and events schedules up to date.
• Serve as the division’s timekeeper. Consults with payroll and general accounting offices as necessary.
• Design and produce spreadsheets for special projects, trust, grant, and federal budgets.
• Check and proofread correspondence on behalf of the Executive Librarian for accuracy in grammar, style, format, and procedure. Informs and advises other PL departmental staff, as necessary, on Gallery and departmental procedures and regulations related to correspondence format and routing, deadlines, travel, performance appraisals, awards, annual report submissions, budget submissions, budget transfers, budget tracking, procurement, purchase card management, material related to acquisitions and other matters.
• Undertake special department and Division projects as needed and assigned by supervisor.
• Incumbent is an accomplished user of Oracle, the Gallery's online financial system. Checks fund balances and creates and receives requisitions; manages purchase orders and corresponding records. Ensures correct trust, grant and federal coding of expenditures involving travel, entertainment, services, equipment, training, and supplies.
• Arrange business travel, expense reporting, and reimbursements for the Executive Librarian. Checks accounting information on travel forms sent to supervisor for approval. Create requisitions and receives expenses via Oracle financial system for federal or trust travel. Tracks travel expenditures.
• Deal with supply office and commercial vendors, facilities management office (AFM), and photocopier maintenance contractors on routine repairs or replacements needed in the Executive Librarian's office.
• Support end-of-fiscal-year funds tracking for Library departments, fund transfers, and spending according to PL priorities.
• Coordinate maintenance of the book dealer catalog files. Receives and distributes current catalogs to the Executive Librarian, the Rare Book Librarian, or other library staff.
• Prepare orders for custom boxes and portfolios for the rare books and images collections in consultation with departmental staff.
• Coordinate various other special projects, by initiative or as assigned by supervisor.

As the Gallery Support Specialist, you will:

• Handle scheduling, correspondence and file management, travel, supplies, purchasing, contracts, and budget tracking, and supports work related to personnel actions and files, budget management and records, agendas for meetings, and other administrative matters. Is responsible for handling confidential information in a professional and discreet manner.
• Schedule meetings, reserves meeting spaces and support services; keeps appointment and events schedules up to date.
• Serve as the division’s timekeeper. Consults with payroll and general accounting offices as necessary.
• Design and produce spreadsheets for special projects, trust, grant, and federal budgets.
• Check and proofread correspondence on behalf of the Executive Librarian for accuracy in grammar, style, format, and procedure. Informs and advises other PL departmental staff, as necessary, on Gallery and departmental procedures and regulations related to correspondence format and routing, deadlines, travel, performance appraisals, awards, annual report submissions, budget submissions, budget transfers, budget tracking, procurement, purchase card management, material related to acquisitions and other matters.
• Undertake special department and Division projects as needed and assigned by supervisor.
• Incumbent is an accomplished user of Oracle, the Gallery's online financial system. Checks fund balances and creates and receives requisitions; manages purchase orders and corresponding records. Ensures correct trust, grant and federal coding of expenditures involving travel, entertainment, services, equipment, training, and supplies.
• Arrange business travel, expense reporting, and reimbursements for the Executive Librarian. Checks accounting information on travel forms sent to supervisor for approval. Create requisitions and receives expenses via Oracle financial system for federal or trust travel. Tracks travel expenditures.
• Deal with supply office and commercial vendors, facilities management office (AFM), and photocopier maintenance contractors on routine repairs or replacements needed in the Executive Librarian's office.
• Support end-of-fiscal-year funds tracking for Library departments, fund transfers, and spending according to PL priorities.
• Coordinate maintenance of the book dealer catalog files. Receives and distributes current catalogs to the Executive Librarian, the Rare Book Librarian, or other library staff.
• Prepare orders for custom boxes and portfolios for the rare books and images collections in consultation with departmental staff.
• Coordinate various other special projects, by initiative or as assigned by supervisor.

The Associate Chief Counsel (Financial Institutions and Products) has jurisdiction over the taxation of financial institutions, and financial products, as well as tax issues related to tax-advantaged bonds. The Office provides legal advice and litigation services/support to the Department of the Treasury, the IRS, other Chief Counsel organizations, other government agencies, and the public.

As a Senior Technician Reviewer (STR), the incumbent serves as a technical expert with respect to the subject areas and functions of the assigned Branch. Subject areas for which FIP is responsible involve the specialty areas of tax law as it pertains to financial institutions and products, including banks, thrift institutions, regulated investment companies, real estate investment trusts, insurance companies, asset securitization arrangements, debt modifications, options, futures contracts, original issue discount obligations, hedging arrangements, annuities, life insurance contracts, other types of innovative financial instruments and entities, and tax-advantaged bonds.

As a General Attorney (Tax) Senior Technician Reviewer, you will:

• Act as a legal and technical consultant to the Branch Chief, Deputy Associate Chief Counsel, Associate Chief Counsel, and, as assigned, to other officials in the Office of Chief Counsel on some of the most difficult, important, and complex professional legal and policy matters concerned with the work of the Branch, or which may affect the work of other Branches of the office, or other components of the Chief Counsel's Office.
• Act as a reviewer, and in some cases as the initiating attorney, for some of the most complicated, difficult, and unusual assignments and projects involving the development and drafting of Internal Revenue legislation and regulations, considering recommendations for enactment of legislation and the promulgation of regulations, private letter rulings, revenue rulings, technical advice memoranda, Chief Counsel advice, and other advice memoranda dealing with tax problems submitted by taxpayers and their representatives, state and federal agencies, and other Chief Counsel and IRS offices.
• Act as principal attorney in charge of recommending the policies and developing the procedures and regulations implementing new or amended legislation for specific areas of tax law and be responsible for ensuring that these policies, procedures, and regulations are consistent with the intent of the law and are administratively sound, efficient, and economical in operation.
• Support the work of IRS and Chief Counsel components in all aspects of their work, to include litigation activities, technical advice and guidance, the preparation of briefs and appellate recommendations.
• As needed, conduct conferences and represents the IRS on specific issues of a highly complex nature with taxpayers and their representatives.
• As appropriate, represent the Office on training sessions, presentations and panel discussions before IRS and Counsel components, other governmental agencies and business and professional groups on technical and legal matters relating to the work of the Branch.
• In consultation with the Branch Chief, assign work to the attorneys and specialists within the Branch and advises on approaches to be taken. As required, and in cases in which the Branch Chief is absent, substitute for the Branch Chief and performs the full range of duties of that position.
• Perform other professional duties as assigned.

Order of Referral: Applications received up to 11:59p.m. EST on the date in which 75 minimally qualified applications is reached will receive first consideration. Applications received after 11:59p.m. EST on the date in which 75 minimally qualified applications are received may not receive consideration unless otherwise requested by management. Additional applications will be reviewed in one day increments at management request.

This position may be filled as virtual (i.e., the employee may work at a VA facility or VA-leased space other than the facility that is hiring the employee and may telework) and is authorized for telework up to 50%. VA supports the use of telework and filling virtually to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. Telework eligibility and potential duty location may be discussed during the interview process.

Major Duties include, but are not limited to:

• Functions as an advisor, administrator, educator, consultant, and mentor who possesses a wide range of experience and leadership skills.
• Provides leadership and oversight for VACO clinical and administrative operations as directed by the National Program Manager, Purchased Long Term Services and Supports.
• Supports the integration and collaboration of nursing with other professional disciplines and functional areas in the mutual achievement of Veteran-driven and organizational goals.
• Relates effectively with VACO and program healthcare executives, and the community as well as program and service leaders at the network and facility levels.
• Assists the National Program Manager with healthcare operations and the functions and activities expected of them.
• Contributes ideas and recommendations for the establishment and revision of standards of care, policies, and objectives for the enhancement of Veteran care.
• Provides program management of the Skilled Home Care programs and acts to improve the quality and oversight of these programs.
• Coordinating activities related to the planning, development, and execution of all related skilled home care programs, coordinating the general program support work such as collection, compilation, research, and/or tracking of data and program information.
• Advises and provides technical and clinical expertise on overall operations and functions for all Veterans Heath Administration (VHA) Skilled Home Care program activities and collaborates across numerous offices and locations.
• Performs high level administrative or technical program work in support of the program, office, or of the organization.
• Provides leadership in the development, enhancement, and improvement of national standards, policies, and guidelines to improve the effectiveness, quality, and oversight of Skilled Home Care
  programs and for Veterans who require these services.
• Supports national and VISN level activities and field facilities by providing clinical program and policy guidance and assistance with the development of interdisciplinary approaches to the accomplishment of strategic plans and initiatives related to the Skilled Home Care programs.

Major duties/functions include, but are not limited to:

• The nurse is responsible and accountable for individual nursing practice and determines the appropriate delegation of tasks consistent with the nurse's obligation to provide optimal care.
• Delivers safe care to assigned patients, while developing technical competencies.
• Safely and effectively uses patient care equipment.
• Correctly and safely performs nursing procedures.
• Recognizes overt abnormal signs and symptoms and/or changes in patients' condition and responds appropriately.
• Implements physician's/provider's orders in a timely and complete manner.
• Implements nursing interventions/orders in a timely and complete manner
• Requests assistance from co-workers when needed; knows when to ask for help.
• Formulates a plan of care based on nursing assessments, using the nursing process, based on the ANA Standards of Nursing Practice.
• Completes initial assessment of patient condition and response to treatment and initiates follow-up as needed.
• Includes the patient and family/significant other in developing the initial plan of care and establishing goals.
• Updates plan of care with assistance as needed.
• Assesses patient's learning needs, learning preference and readiness to learn.
• Develops and implements a plan to meet learning needs, instructing patients and families in basic health teaching and discharge planning.
• Documents the nursing process.
• Documentation is consistent, accurate, concise, and timely.
• Evaluates and documents patient response to interventions and progress towards attainment of goals and expected outcomes.
• Revises plan of care according to evaluations of patient's responses and outcomes.
• Uses the Computerized Patient Record System (CPRS), Eccentric Clinical Procedures, and Bar Coded Medication Administration (BCMA) software per policy, as well as any future patient documentation programs.

As a Preservationist you:

• Perform carpentry, masonry and painting related tasks, including roofing, framing, finishes, windows, doors, and cabinetry.
• Replicate historic features, historic mortar mixes, and other treatments on historic structures while maintaining the maximum amount of historic fabric.
• Perform journeyman level carpentry and masonry tasks to repair, reconstruct, replicate, restore, or rehabilitate historic structures and historic features.
• Utilize investigation techniques to perform condition evaluations and recommend appropriate treatments for historic structures.
• Make precise calculations of quantities, volumes, area, curves, arcs, tangents and elevations using tapes, rules, squares, angle finders, levels, sight levels, compass, divider, calipers and arithmetic calculations.
• Perform tasks in accordance with oral instructions, written instructions, blueprints, sketches, drawings, specifications and building codes.
• Properly and safely select, use, and maintain a wide variety of modern and ancient hand tools, power tools, and stationary equipment for the performance of carpentry and masonry tasks.
• Identify historic materials by type, species, texture, color, etc. Select appropriate material for carpentry and masonry related repairs, restorations, rehabilitation and the reconstruction of historic structures.