Total 750 Customer Service job vacancies in Liverpool, L12 2AP

About The Role

As a Senior Care Assistant at HC One, Kindness will be at the core of everything you do. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. And, by joining us, you’ll have a wonderful opportunity to give something back to those people.

For you, that will mean planning and implementing the kind of care that will give our residents a real sense of security, dignity and independence. You will get to know our residents and their families – helping to ensure we deliver truly personalised care plans. Leading a team of Care Assistants, you will be responsible for maintaining the highest standards of care and you’ll be a real influence on the rest of the team. Whether you are showing someone how to use a walking frame, helping someone at the end of their life to eat a meal or talking to a resident’s family on the phone, you’ll do so with a sense of kindness, above anything else. Assisting the Registered Nurse and Care Manager, you will be involved in providing essential physical and mental stimulation through a range of social and recreational activities, as well as administering medication.

One of your key responsibilities as Senior Care Assistant is to maintain accurate records of the job you do and build strong relationships with the rest of your team.

Ideally, you’ll have completed a Level 2 Diploma S/NVQ in Adult Care and are prepared to work towards Level 3 qualification in Adult Care or equivalent, a background in person centered care planning and knowledge of caring for people with dementia. What’s essential, though, is your brilliant positive energy and natural ability to get along with people. You’ll know what good record keeping looks like and be able to manage your time effectively. And, whenever you communicate with a resident or co-worker, you’ll be truly considerate and kind.

About HC-One
At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life.
To be able to provide the kindest possible care there are 5 qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We're creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on.
We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.
Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.

We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Senior Care Assistant we will invest in you, and you will enjoy additional support and benefits including:

- Paid Enhanced DBS/PVG
- Upto £500 Welcome Bonus
- Hourly rate is subject to experience and qualifications
- Free uniform
- During a shift of eight hours or more a nutritious meal will be available
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Group life assurance cover
- Wagestream - financial wellbeing and flexible access to pay as you need it
- Award-winning learning and development and support to achieve qualifications.
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners.
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
- An attractive refer a friend scheme of up to £1000 per referral, depending on the role

We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family and we are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.

About The Role
**This is a Night role working 8pm-8am**
Reporting to the Home Manager, the Care Team Leader at HC-One will provide leadership and direction to the care staff within the home. As Care Team Leader you will lead by example, ensuring that all residents have their individual care needs adhered to at all times.
As a Care Team Leader you will be a team player and have good communication skills. Kindness will be second nature to you. You will have a keen eye for detail, always act with integrity and be driven by the principles of fairness. You will behave in a transparent manner always showing respect to our residents, their families, and your colleagues. You will also hold SVQ Level 3 in Adult Care and have previous experience of working in elderly and dementia care.
We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Care Team Leader we will invest in you and you will enjoy additional support and benefits including:

- Paid Enhanced DBS/PVG
- Hourly rate is subject to experience and qualifications.
- Free uniform
- During a shift of eight hours or more a nutritious meal will be available
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Group life assurance cover
- Award-winning learning and development and support to achieve qualifications.
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners.
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
- An attractive refer a friend scheme of up to £1000 per referral, depending on the role

We are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.

We are working closely alongside a Local Authority in Liverpool to assist with the appointment of a Locum Paralegal (Child Social Care), on a 4-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £17.40- £22 per Hour

Responsibilities:

To carry out casework instructions received from lawyers and have personal responsibility for assisting with the progress of cases ensuring value for money and efficient use of resources.
Provide support such as issuing applications, obtaining and organising documentation to meet the requests of the court, providing support to clients, assisting with the creation of bundles.
Responsible for the filing of such documentation within proceedings.
To ensure effective diary management to ensure that court directions are complied with in a timely manner.
To assist with the drafting of legal documents / applications as required.
To deal with straightforward casework and, where required, appear at court/tribunals on behalf of the Council ensuring that the Councils position is represented in the most cost effective and efficient manner.
Prepare reports, documents, minutes and correspondence on behalf of lawyers, taking notes at meetings/hearings as required.
Plan and prioritise allocated work efficiently.
To pick up casework arising in their respective teams during peak times or where additional resources are required to meet demand.
To provide support to other teams if requested to do so.
To work flexibly and collaboratively with their own team and across the wider legal service as required.
To have responsibility for ensuring that support staff undertake tasks allocated within set timescales.
Ensure effective operational use of all service resources by regularly reviewing working methods, systems and equipment.
To assist with the collection of data/information to support the Senior Lawyers and Heads of Law.
To proactively maintain and improve client relationships.
To act in accordance with and promote the Nolan Principles in the council.
To externally commission legal work for the Council where required, ensuring value for money and high-quality advice and representation is received.
To keep up to date with current and future law and practice affecting the Council.
To be flexible with regards to working hours to ensure that service needs and client requirements are met.
This job description is not intended to be either prescriptive or exhaustive, it is issued as a framework to outline the main areas of responsibility at the time of writing. The job holder will carry out such other tasks as may reasonably be required.

Qualifications

Law Degree, CFILEX (or working towards the same) or demonstrable experience of working within a legal environment
Good working knowledge and understanding of the law and procedure relating to the relevant area of specialism. 

Experience

Excellent communication skills both orally and in writing. (A/I)
Excellent drafting skills. (A/I)
Experience of Office 365 applications effectively and good keyboard skills preferably experience of legal case management systems. (A/I)
Ability to analyse and solve a variety of complex problems with minimal supervision. (A/I)
Ability to work under pressure and meet deadlines on a diverse caseload. (A/I)
Ability to develop good working relationships with managers and officers. (A/I)
Ability to recognise and manage legal and corporate risk in cases. (A/I)
Ability to work collaboratively at all levels and in a non-hierarchical way. (A/I)
Ability to be proactive and have the energy, commitment and resolve necessary to get the job done (A/I)

Please note:

You should be available to work immediately or at a short notice.
You should have right to work in U.K
Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

FEMALE SUPPORT WORKER:

Work with Walsingham and make a real difference to people's lives

Walsingham Support has been operating across England and Wales since 1986. We enhance the lives of people with learning disabilities, autism and other complex needs. We're different because we pride ourselves in putting the people we support at the centre of everything we do. We do this by delivering specifically tailored support for every individual we work with.

o As a valued member of our team, each Female Support Worker is there to help deliver the quality-of-life people with disabilities deserve. By doing so, the support worker will be supporting our service users to reach their full potential.
o You will help to ensure that Walsingham Support's care is of high quality and person-centred. As a Female Support Worker you will help to ensure that care is tailored to the needs of each individual and based on their lifestyle.
o As a Female Support Worker, it is your duty to ensure a high quality and well maintained environment for those we support.
o Each Female Support Worker is expected to work from a care plan, providing help with day to day living tasks. This might include personal care, meal preparation, housekeeping, providing emotional support, social interaction and visits to activities in their communities.


WE REALLY CARE ABOUT OUR STAFF AND OFFER A WIDE RANGE OF BENEFITS TO EACH FEMALE SUPPORT WORKER:

o Favourable working hours, including part-time roles and bank positions.
o 28 days annual leave, rising up to 38 days depending on length of service.
o Double pay if you work on bank holidays.
o Pension scheme contributions.
o Life assurance equal to three times your salary.
o Bereavement helpline.
o Walsingham Rewards Scheme with extensive discounts on everyday items.
o Exceptional training and continuing professional development opportunities.
o Long service awards.
o Eyecare vouchers.
o Outstanding work bonus payments.
o Recommend a friend bonus of £250.


This is a wonderfully varied role where you will build genuine relationships with the people you care for. You do not need prior experience to join as a Female Support Worker with Walsingham Support. We provide all the training required! Read on to find out more

More about the Service:

This service is in Redcar and supporting one individual with high communication needs. The person must be female. The job includes personal care, full UK driving licence OR automatic driving licence, push a wheelchair and ability to work flexibly as part of team

The shifts are various hours including long days and waking nights

WHY WORK FOR US

Working for Walsingham Support is a fulfilling and rewarding experience for several reasons. Here are some potential benefits of working for the charity:

o SENSE OF PURPOSE: Knowing that your efforts contribute to improving the lives of others, especially those in need, can be highly fulfilling.
o MAKING A DIFFERENCE: Working for Walsingham allows you to actively contribute to positive change and make a tangible impact on the lives of individuals and communities.
o PERSONAL GROWTH: Working for Walsingham can provide numerous opportunities for personal and professional development.
o EMOTIONAL REWARDS: While the work can be emotionally challenging at times, many find the emotional rewards of helping others to be deeply satisfying. Witnessing positive changes in the lives of those the charity serves can be a powerful motivator.
o ALIGNMENT WITH PERSONAL VALUES: If you are passionate about a social care or social issues, working for Walsingham Support will align with your values and allow you to actively contribute to addressing that issue.


INDN

The Dean Trust
c/o Ashton on Mersey School
Cecil Avenue
Sale
M33 5BP
Telephone: 0161 973 1179
Website: The Dean Trust

HUB IT SERVICE MANAGER

Salary: NJC Pay Scale, Band 10 Scale Points - 37-39 (£45,441 - £47,420 FTE)
Start Date: As soon as possible
Working Pattern: Full time, all year round
36.25 hours per week
8am-4pm Monday-Friday
Contract: Permanent
The Dean Trust is an educational charity established in April 2012, that currently comprises of 11 academies, 6 secondary, 4 primaries and 1 through school, operating in 3 hubs covering Trafford, Manchester, Knowsley and Wigan local authority areas, including some of the most deprived areas of the country. The Trust has seen steady growth since incorporation and aspires to grow further in the future.
The Dean Trust is seeking to appoint an experienced and enthusiastic Hub IT Service Managers to join our dedicated IT department and manage a group of first line IT Technicians within a hub of schools, as follows:

Hub IT Service Manager – West Hub will be responsible for the following schools;
Knowsley area; Lord Derby Academy, Park View Academy, Blacklow Brow Primary
Wigan area; Dean Trust Wigan, Dean Trust Rose Bridge

Regular travel between sites is a key requirement of the role.

The role will involve providing proactive and reactive hardware, software and peripheral support to all staff, students, Trustees/Governors, visitors and third parties in line with school/academy and Trust requirements.

The successful candidate will ideally have proven experience working in an ICT helpdesk/ICT support role, ideally in an education establishment and understand the diverse and wide range of tasks that are involved with supporting teaching staff, administrative staff and pupils.

Detailed knowledge of the latest Microsoft Windows Operating Systems & Microsoft Office packages is essential including the ability to diagnose and repair a variety of hardware and software issues.
Working together as a team has clearly made us stronger, and the support and challenge of each other has enriched each of our academies and the Trust. As an employer, the Trust is committed to promoting a diverse and inclusive community, a place where we can all be ourselves and succeed on merit regardless of background or characteristics. Our aim is to create an environment in which individual differences and the way in which everyone contributes is recognised and valued.
To apply for this vacancy please visit our recruitment page careers.thedeantrust.co.uk.

If you have any questions about the role, please contact us on 0161 973 1179 or email katiehurst@thedeantrust.co.uk.

Please ensure that you identify which Trust Hub you would like to be considered for within your application.

APPLICATION CLOSE DATE: 9AM MONDAY 11^TH NOVEMBER

We are an Equal Opportunities employer committed to ensuring inclusion, diversity and equality of opportunity. We welcome applications from a diverse range of candidates including those from underrepresented groups, and/or with protected characteristics.

The Dean Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to pre-employment safeguarding checks, including an enhanced Disclosure and Barring Check.

The Trust is seeking to recruit a full-time Consultant Forensic Psychiatrist based at Rathbone Low Secure Unit in Liverpool. The service has32 male beds across two wards and provides assessment and management for patients from North and South Liverpool, South Sefton (up to Southport) and part of Kirkby. The population covered is approximately 1/3 million. The service provides low secure forensic care for detained patients with a mental disorder who present a significant risk of harm to others and cannot be managed in a non-secure environment. The service forms part of the secure services pathway within Mersey Care.

The vacancy is an established permanent post which has arisen due to retirement. The post holder will join a comprehensive MDT with good trainee medical support including a full-time substantive staff grade doctor and core trainee. There is also a full-time substantive Physician Associate. They will manage a caseload of 16 male inpatients and will maintain responsibility for the patient throughout his journey through the unit. There is a second substantive consultant who has responsibility for the other inpatients.

The post currently attracts a 10% R&R payment which will be reviewed in 2025.

The post holder will act as Responsible Clinician within a multidisciplinary team. They will lead on the management of a caseload of 16 male inpatients. This will include preadmission planning, MDT meetings, CPA reviews and discharge planning. The post will require liaison with other agencies, including the Ministry of Justice, police, probation, social care and other mental health services. They will exercise statutory responsibilities for patients detained under Restriction Orders, including completing statutory reports to the Ministry of Justice. For both non-restricted and restricted patients under their care they will be responsible for providing reports regarding Consent to Treatment and providing reports to, and attending, Tribunals and Managers’ Reviews.



The post holder will lead on the assessment of individuals referred for admission from a variety of sources including other secure services, general adult services, courts or prisons. . These are discussed at the weekly referral meeting. The postholder will participate in the panel meetings which are also held weekly and review referrals for admission to low secure and forensic step-down beds across the Merseyside and Cheshire region.



The post holder will be expected to participate in the management of the service and attend clinical team meetings and other service-related meetings as appropriate. They will also provide supervision to the junior doctors and / or Physician Associate working in the service.

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

The post holder will manage the care and treatment of 16 male in-patients within the LSU. This will include patients across both wards (Allerton and Childwall).This will include preadmission planning, MDT meetings, CPA reviews and discharge planning. The post will require liaison with other agencies, including the Ministry of Justice, police, probation, social care, and other mental health services.

The post holder will be lead on the assessment of individuals referred for admission from a variety of sources including other secure services, general adult services, courts, or prisons. The service on average receives 2-3 referrals for assessment for admission a month.

The post holder will exercise statutory responsibilities as a Responsible Clinician within the meaning of the Mental Health Act 1983 (Amended 2007) for patients detained under Restriction Orders, including completing statutory reports to the Ministry of Justice. For both non-restricted and restricted patients under his/her care he/she will be responsible for providing reports regarding Consent to Treatment and providing reports to, and attending, Tribunals and Managers’ Reviews. The postholder will be expected to be approved under Section 12(2) of the Mental Health Act 1983 for the purposes of recommending admission to hospital and be an Approved Clinician.

The post holder will be expected to participate in the management of the service and attend clinical team meetings and other service-related meetings as appropriate.



PLEASE SEE JOB DESCRIPTION FOR FULL DETAILS ON THE ROLE


This advert closes on Monday 9 Dec 2024

Company: Service Care Solutions
Trust: Mersey Care NHS Foundation Trust
Location: Millvina House, Liverpool, L5

Position: Registered General Nurse
Specialisation: Dementia, Alzheimer's, Epilepsy, Huntington's

Shift Pattern: 7 days a week | Rotational | 8am - 4pm
Pay Rate: £21ph

About Us: Service Care Solutions is a leading healthcare recruitment agency specialising in connecting dedicated healthcare professionals with enriching opportunities.

Responsibilities:

• Regularly assess residents' health conditions, including vital signs, cognitive status, and general physical well-being, to detect changes or complications.
• Administer and monitor medications according to prescriptions, ensuring proper dosages and watching for adverse effects.
• Implement strategies to manage dementia-related behaviours, such as agitation, aggression, or confusion, in a compassionate and therapeutic manner.
• Regularly communicate with family members to update them on the resident's condition, discuss concerns, and provide education on dementia care.

Qualifications and Requirements:

• Fully enhanced, valid DBS
• Care home or bed unit experience.
• 12 months UK experience
• Must have PMVA training.

Benefits:

• Weekly pay
• Free training
• Fully enhanced DBS check provided free of charge.
• Competitive pay rates
• Exceptional referral bonuses
• Specialist consultants offering single point of contact.

Rate Breakdown
£21ph LTD | £19.02 PAYE Inclusive | £16.97 Exclusive

We offer a £250 bonus for starting a contract with SCS.

Furthermore, if you know anyone looking for work and you refer them across, we offer a £250 referral bonus per person.

If this role is of interest to you, please respond to this advert with an up-to-date copy of your CV, contacting Chloe on 01772 208963 or chloe.akeroyd@servicecare.org.uk

Applications are invited for a clinical fellow post in critical care medicine to start February 2025. The posts would be for six months with an opportunity to extend this to twelve months by mutual consent.

These posts would suit doctors wishing to gain experience or further experience and skills in critical care medicine, especially doctors in anaesthesia, general and emergency medicine, respiratory medicine and surgery. All are strongly encouraged to apply.

These posts would suit doctors wishing to gain experience or further experience and skills in critical care medicine, especially doctors in anaesthesia, general and emergency medicine, respiratory medicine and surgery. All are strongly encouraged to apply.

You would be working with Foundation Year 2, Core trainees and Specialty trainee doctors from a wide range of specialties to provide 24-hour cover for critical care.

Our aim is to support you to progress in either a career in intensive care medicine or to gain experience in dealing with critically ill patients in whatever specialty you choose to follow. You will be allocated an educational supervisor who will act as advisor and mentor. You will gain experience in managing critically unwell patients and skills relating to critical care medicine including line insertions; bronchoscopy; tracheostomy; drain insertion; transfer of level 2 and 3 patients to CT, MRI, interventional radiology and theatre. There is also the opportunity to learn ultrasound and ECHO skills.

You will be encouraged to develop your non-clinical skills and your portfolio by participating in audit, quality improvement projects, teaching, education and research. The unit is currently participating in several research studies coordinated by our Research lead Professor Welters and her team of research nurses and doctors.

Your participation in any or all of these will be according to your individual needs, interests and level of experience.

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf

Follow us on Social Media:

Facebook – Liverpool University Hospitals Careers

Instagram - @LUHFTcareers

Twitter - @LUHFTcareers

Please see the attached detailed job description and person specification for role responsibilities.


This advert closes on Friday 15 Nov 2024

Role overview

BIN Vendor Support Worker, Liverpool


About us



Big Life is in the business of changing lives. We fight inequality by working with people and places to create opportunities and
inspire change. The Big Life group works to develop partnerships with communities, decision-makers, and services to widen
opportunities, grow local assets and build resilience.



Our services work with people on all areas of their life and help them with the things that matter most to them, working with them
to remove all the obstacles to changing their life for the better. We help people see the skills and support they already have so
they can build on it. This is known as working in the Big Life Way [https://www.thebiglifegroup.com/our-story/the-big-life-way/].



What you’ll be doing



As a Vendor Support Worker within our Big Issue service, you will focus on working with the Liverpool team to provide a
first-class service to vendors of The Big Issue North Trust. You will enable them to earn an income from selling the Big Issue
Magazine and support them to access a range of services which will help them change their lives.



Do you have the drive to help develop opportunities through social prescribing activities, partnership-working and signposting? Do
you have an ability to communicate appropriately and develop challenging, motivational and positive relationships with vulnerable
adults?



What we need from you



* You will have experience of working with individuals (1-2-1) in different settings to help them achieve their goals.
* You will have experience of working with a range of agencies and organisations to develop effective working relationships.
* You will have experience in one or more of the following fields: homelessness, addiction, mental health, physical health,
employment, social inclusion.
* You will have the ability to manage a varied and complex workload effectively.
* You will have the ability to deal with and de-escalate difficult situations in a calm manner.
* You will have personal resilience and a flexible attitude in the face of difficulties.
* You will need an enhanced level DBS check for this role.



What we will offer you in return



* A permanent, full-time contract (35 hours) with an annual salary of £25, 183 NJC 6).
* 25 days holiday, and 30 once you've been here five years.

* A relaxed culture where you are expected to plan your own day, take breaks when you need them and enjoy your work, with a
mixture of outdoor, mobile and lone work.
* Ongoing personal and professional development through regular supervision and training.
* A supportive, flexible approach to managing staff health and wellbeing, including a wide range of perks, schemes and support.



What next?

If you’re ready to make a difference and improve the lives of people facing a range of barriers and social issues including
homelessness, then click apply and complete the short application process.


Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification.
We are dedicated to creating a diverse, inclusive and authentic workplace and would especially like to hear from applicants from
Black, Asian and other racially marginalised communities.



If you're excited about this role but your past experiences don't fit perfectly with every element of the job description, please
don't let that put you off. You might be just the person we're looking for!



The closing date for applications is Wednesday, 13 November at midnight.



Applications received after this time will not be considered and CVs will not be accepted. Interviews dates TBC.

If you need more support or for information in a different format, please contact ben.stevenson@thebiglifegroup.com
[ben.stevenson@thebiglifegroup.com].

Role overview

BIN Vendor Support Worker, Liverpool


About us



Big Life is in the business of changing lives. We fight inequality by working with people and places to create opportunities and
inspire change. The Big Life group works to develop partnerships with communities, decision-makers, and services to widen
opportunities, grow local assets and build resilience.



Our services work with people on all areas of their life and help them with the things that matter most to them, working with them
to remove all the obstacles to changing their life for the better. We help people see the skills and support they already have so
they can build on it. This is known as working in the Big Life Way [https://www.thebiglifegroup.com/our-story/the-big-life-way/].



What you’ll be doing



As a Vendor Support Worker within our Big Issue service, you will focus on working with the Liverpool team to provide a
first-class service to vendors of The Big Issue North Trust. You will enable them to earn an income from selling the Big Issue
Magazine and support them to access a range of services which will help them change their lives.



Do you have the drive to help develop opportunities through social prescribing activities, partnership-working and signposting? Do
you have an ability to communicate appropriately and develop challenging, motivational and positive relationships with vulnerable
adults?



What we need from you



* You will have experience of working with individuals (1-2-1) in different settings to help them achieve their goals.
* You will have experience of working with a range of agencies and organisations to develop effective working relationships.
* You will have experience in one or more of the following fields: homelessness, addiction, mental health, physical health,
employment, social inclusion.
* You will have the ability to manage a varied and complex workload effectively.
* You will have the ability to deal with and de-escalate difficult situations in a calm manner.
* You will have personal resilience and a flexible attitude in the face of difficulties.
* You will need an enhanced level DBS check for this role.



What we will offer you in return



* A permanent, full-time contract (35 hours) with an annual salary of £25,183 (NJC 6).
* 25 days holiday, and 30 once you've been here five years.

* A relaxed culture where you are expected to plan your own day, take breaks when you need them and enjoy your work, with a
mixture of outdoor, mobile and lone work.
* Ongoing personal and professional development through regular supervision and training.
* A supportive, flexible approach to managing staff health and wellbeing, including a wide range of perks, schemes and support.



What next?

If you’re ready to make a difference and improve the lives of people facing a range of barriers and social issues including
homelessness, then click apply and complete the short application process.


Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification.
We are dedicated to creating a diverse, inclusive and authentic workplace and would especially like to hear from applicants from
Black, Asian and other racially marginalised communities.



If you're excited about this role but your past experiences don't fit perfectly with every element of the job description, please
don't let that put you off. You might be just the person we're looking for!



The closing date for applications is Wednesday, 13 November at midnight.



Applications received after this time will not be considered and CVs will not be accepted. Interviews dates TBC.

If you need more support or for information in a different format, please contact ben.stevenson@thebiglifegroup.com
[ben.stevenson@thebiglifegroup.com].

Stock Control and Cost Effectiveness Daily record of stock levels to ensure all areas are supplied in a timely manner Timely ordering of all consumables required for all 3 areas via Oracle and NHS Supply Chain Ensure correct supplies from Trust Stores department Ensure areas are not over-stockedMaintain monthly (QEP) spreadsheet and inform the Matron and Directorate Manager monthly Finance ControlEnsure there is a daily attendance to all invoice payments required e.g. Nursing Agency payments. Documentation Ordering of all documentation and stationery items Liaison with Matron, medical staff and Critical Care Documentation Team and Practice Educators to introduce any changes before orders are submitted to printers Maintain accurate records available of all orders, stock control and invoices Ensure accurate documentation with email regarding any discussions with suppliers. Clinical Responsible for cleanliness and maintenance of equipment as required. Report and deal with faulty equipment immediately and contact appropriate personnel/company regarding faulty consumables Maintain an accurate database of all supplies / equipment requisitions and stock Professional Act at all times so as to provide and maintain public and staff confidence in the service provided. Full Job Description attached.

To provide a comprehensive administration/audio typing service dealing effectively and efficiently with processing of daily workloads, and ad hoc office duties. Ensure cross cover working where possible

Job Purpose: The objective of the Informatics Merseyside Development Service is to develop digital solutions through collaboration and innovation. We are a high performing team, consistently looking to evolve our best practices, knowledge, and skills to provide innovative digital solutions to our partners and customers. We are a customer orientated service that is responsive and effective in the delivery of the digital requirements of our Partner Organizations (POs) and Customers in line with local and national IM&T priorities. The Development service provision is required to keep pace with ongoing development of technologies, providing solutions that are interactive for the end user and support changes in models of care delivery within the NHS and the need for agile working. The requirements now are increasingly for advanced custom development capabilities, using an array of platforms, languages and technologies. The post holder will be responsible for leading the design and development of complex bespoke software applications, including interfaces, databases and other web-enabled and non-web-enabled information systems. Principal Responsibilities Designs, develops and tests websites and complex bespoke software applications, including databases and other web enabled and non web enabled information systems. Receives and assesses non-routine and complex enquiries and requests for service from partner organisations and customers. Analyses partner and customer requirements and evaluates and selects appropriate technical solutions, where there are several technologies. Provides training and on-going support toDevelopers in web design and development, and in the use of web, software, and integration development technologies. Manages a variable workload, plans and modifies, often at short notice, a work programme containing complex tasks and activities to ensure that PO requirements are addressed in an appropriate and timely manner.

Principal Responsibilities: The purpose of this post is to provide a comprehensive receptionist and administrative service to an excellent standard, ensuring a high level of customer care service to the reception areas across the Local Services Division. The post holder is expected to work closely with the teams working with the minimum of supervision to co-ordinate his/her activities to ensure that an efficient service is provided. The post holder will be expected to work with a flexible approach, maintaining confidentiality at all times when dealing with service user/staff information. The post holder should be able to demonstrate excellent written and verbal skills, strong organisational and time management skills and have a high level of accuracy and attention to detail. He/she will be able to demonstrate flexibility and use own initiative to carry out duties in such a way as to make a direct and positive contribution to the organisation, thus enabling the clinical team to utilise their time in an efficient and effective manner. It is essential that the post holder exercise initiative commensurate with the role and vital that confidentiality is maintained at all times.

Job Purpose: The objective of the Informatics Merseyside Development Service is to develop digital solutions through collaboration and innovation. We are a high performing team, consistently looking to evolve our best practices, knowledge, and skills to provide innovative digital solutions to our partners and customers. We are a customer orientated service that is responsive and effective in the delivery of the digital requirements of our Partner Organizations (POs) and Customers in line with local and national IM&T priorities. The Development service provision is required to keep pace with ongoing development of technologies, providing solutions that are interactive for the end user and support changes in models of care delivery within the NHS and the need for agile working. The requirements now are increasingly for advanced custom development capabilities, using an array of platforms, languages and technologies. The post holder will be responsible for the provision of application support to partner organisations and customers and support with the design and development of complex bespoke software applications, including interfaces, databases and other web-enabled and non-web-enabled information systems. Principal Responsibilities: Assist in the development, testing, implementation and deployment of enterprise-level systems using a range of programming languages and software development tools to ensure they are developed to best practice standards, quality and timescales. Receive and assess non-routine complex enquiries and requests for service from customers in partner organisations. Analyse customer requirements and evaluate and propose appropriate technical solutions, where there are a number of options. Provide training and on-going support to Development Support Analysts in design and development, and in the use of Web, Integration and SharePoint related software development technologies. Manage a variable workload, planning and modifying, often at short notice, a work programme containing complex tasks and activities to ensure that partner organisation requirements are addressed in an appropriate and timely manner. Ensure a customer focused approach within project and business as usual (BAU) work and liaise with the clients as appropriate in order to provide feedback on the systems development stage of the projects and respond to related enquiries. Scan the environment for and assess new technologies and methods to recommend to the Development Service Lead Developer for further investigation. Maintain existing interfaces, sites and systems and contribute to their continuous improvement regularly reviewing, identifying, communicating, diagnosing and rectifying technical issues. Develop and sustain effective relationships with suppliers and other teams within and outside the NHS, sharing best practice and knowledge in order to improve the web services offered. Contribute to a comprehensive technical and user documentation library to ensure that information, knowledge and understanding of systems and solutions can be shared within the team and that end-users are able to make best use of their systems. Build, test and develop systems to agreed internal and national accessibility standards.