Total 36 Customer Service job vacancies in Hurlock, Maryland

• Carrying out office activities and functions pertaining to one or more of the program areas administered in the county.
• Interpreting and explaining procedures, program regulations and forms to producers and other agency personnel.
• Utilizing various web-based software applications to maintain producer data and processing automated forms.
• Using a high degree of initiative and judgment in planning and carrying out assigned tasks and resolving problems encountered.

• Provides guidance and services to support the mission of Directorate of Human Resources.
• Provides administrative and management advisory services relative to policies and procedures.
• Maintain an awareness of and evaluates the condition of various internal operating processed, procedures, and actions.
• Responsible for the day-to-day management of critical administrative programs and payroll systems in support of the organization and its' employees.
• Serves as a coordinator, manages civilian training requirements, oversees mandatory training, and has expert working knowledge of the various electronic automation systems.

The National Security Agency (NSA) currently has opportunities for highly motivated Industrial Control System (ICS) Specialists/Engineers to provide expertise in the design, construction, commissioning, and operation of new and renovated electrical and mechanical infrastructure. This position has two areas of focus, one within Design and Engineering (D&E) and the other with Operations and Maintenance (O&M).

As an ICS Specialist/Engineer within D&E, you will work closely with multidisciplinary teams encompassing project managers, stakeholders, and contractors throughout the entirety of the project life-cycle, including close coordination with O&M. You will also be responsible for the development and review of designs, specifications, technical reports, and cost estimates for power monitoring and control of electrical and mechanical infrastructure, energy management monitoring, and ICS cybersecurity.

As an ICS Specialist/Engineer within O&M, you will work closely with ICS Specialists who support many facets of the Industrial Control Systems in the Facilities Control Center (FCC), which is a 24/7 operations center where facilities systems can be effectively monitored and maintained. The ICS team supports power monitoring and control, energy management monitoring and control, the transport network and various Information Technology (IT) and Operational Technology (OT) hardware, components, software, and applications to ensure a robust secure operation of the overall system.

The National Security Agency (NSA) has opportunities available for highly motivated High Voltage Technicians with industrial/commercial experience. Our well-rounded team of professionals maintains the infrastructure that powers NSA's mission around the globe. The best candidates will use their technical and leadership skills to ensure best-in-class electrical services. This position will provide development opportunities to maximize your career growth in a rewarding environment.

Our High Voltage Technicians are responsible for high, medium, and low voltage electrical power installations. Responsibilities include emergency and supplemental power generation, primary (HV/MV) and secondary (LV) electrical substations, overhead and underground power distribution, SCADA systems, digital and analog control systems, protective relaying equipment, large scale UPS systems, building services, switchgear, power conditioning equipment, as well as general lighting, grounding, and lightning protection systems.

Our High Voltage Technicians operate and maintain high voltage electrical systems such as main switchgear, relays, generators, uninterruptible power systems (UPS), power panels, lights, outlets, motors and controls operating at up to 115,000 volts. The candidate will adapt work methods in response to new information, changing conditions, emergencies, or unexpected obstacles. The candidate will have the ability to articulate viewpoints and solutions to customers, peers, and supervisors in an effective manner. The candidate will identify and analyze technical issues, reporting, and documentation and contribute to project status briefings.

• YOU WILL/MAY:
• Ensure that regulated establishments produce a safe product by executing appropriate inspection methods, determining non-compliance with regulatory requirements, documenting noncompliance and initiating enforcement actions, where warranted.
• Verify that meat and poultry slaughter and/or processing establishment's Sanitation Standard Operating Procedures (SSOP) and Hazard Analysis and Critical Control Point (HACCP) Plans meet regulatory requirements.
• Execute Sanitation Standard Operating Procedures (SSOP) and Hazard Analysis and Critical Control Point (HACCP) Plans effectively to prevent unsanitary conditions and adulteration of product.
• Review records, observe plant operations and conduct hands-on verification to ensure compliance with regulatory requirements and prepare detailed documentation (Non-Compliance Records) of non-compliance with regulatory requirements.
• Determine when regulatory control action is necessary. You will assess whether the plant's corrective or preventative actions are acceptable and effective, if there are trends in noncompliance, or if an enforcement action is warranted.
• Conduct regulatory oversight activities inside plants in matters relating to other consumer protections (e.g., economic adulteration and misbranding).
• Have contact with plant managers, owners and others to explain legal and regulatory requirements, discuss operation of the plant's SSOP, HACCP plan and other food safety programs.
• Communicate and defend determinations on non-compliance issues and discuss plans for addressing non-compliance.
• Work with a variety of individuals to resolve problems, clarify differences of interpretation concerning HACCP and other food safety or consumer protection requirements.
• Advise other Agency inspectors, supervisors and officers on inspection and enforcement matters for which you are involved.
• Conduct various samplings, surveys and tests to obtain pertinent data on potential problem areas, industry trends, or other issues of current interest to the Agency.
• Be involved in performing health and safety verification sampling and tests for detection of specific microbes (e.g., salmonella, listeria, etc.), residues or contaminants.
• Assure that products approved for import are in full compliance with all applicable Federal regulations governing the importation of meat and poultry products.
• Authorize entry of all meat or poultry products considered to comply with Federal regulations or refuse entry of any products which violate any of the requirements for admission into this country.
• Coordinate with other Federal agencies (e.g., the Animal and Plant Health Inspection Service (APHIS) and U.S. Customs and Border Protection (CBP) on such matters as animal health restrictions and refused entry lots.

• The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity.
• The duties may include, but are not limited to:
• Plans, organizes, and conducts direct control operations to reduce wildlife damage within a geographical area or technical/subject area.
• Inspects and surveys areas and, as necessary, will revise existing WDM programs.
• Determines strategies and logistics for providing services.
• Uses WDM tools/devices which may include some or all of the following depending on need in assigned area: firearms; foothold, body-grip, cage traps; foot snares; neck snares; chemical control methods.
• Utilizes knowledge of WDM methods and strategies to independently recommend appropriate WDM strategies.
• Identifies current, and forecasts future, damage problems and relates them to the damage-causing species.
• Modifies or adapts established damage control techniques as necessary to meet local conditions.
• Assists in the negotiation of cooperative service agreements with landowners, lessees, or administrators.

• Assists with project oversight, billing, procurement initiation actions, administrative activities, receipt, storage, maintenance, and distribution to support the projects operations.
• Performs routine aspects of supply work based on practical knowledge of inventory management, supply fulfillment and storage management procedures and policies.
• Applies guidelines in handling specific supply problems or situations in automated system operation and as appropriate, produces system problem reports that determine reasons for rejections.
• Receives, reviews, consolidates, and accounts for system problem reports and change proposals from supported activities and ensures subsequent distribution for projects.
• Loads and unloads material, maintaining required trip distribution records, adhere to safety regulations and provide guidance when involved in warehouse operations.

• The duties may include, but are not limited to:
• Evaluates all resource needs of the organization, submits formal budgetary and staffing proposals to Science and Technology Leadership and is accountable for properly administering budget allocations.
• Designates project leaders and oversees the organization's system of assigning work to individual scientists and support staff.
• Oversees the organization's proper utilization of PPQ and Science and Technology work measurement tools and develops supplemental measurement systems.
• Ensures the scientific integrity and professionalism of the organization's work, proper synchronization with other PPQ Safeguarding efforts, and full utilization of resources.
• Provides leadership to theoretical scientific and policy issues of the agency, such as developing technology to exclude or manage targeted invasive species.
• For both internal and external recruitment, the incumbent works with the Science and Technology Resource Management Specialist on recruitment strategies and development of rating plans.

• Serves as an expert advisor to management concerning the analysis and evaluation of major administrative technical and program aspects of substantive mission-oriented programs.
• Performs analysis, evaluation and oversight of all aspects of the planning, programming, budgeting and execution of major Project Management (PM) programs.
• Establishes schedules for planning, coordination and accomplishment of work to facilitate the acquisition and/or work process.
• Initiates action to ensure that cost, schedule procedures and policies are current and implemented.
• Provides financial advisory services for a major segment of the PEO/PM budget for one or more funding lines or type of funds.

• Serves as human capital strategist and senior level member of the Headquarters workforce reporting to the Director of Human Resources Program Executive Office Command, Control, Communications, and Network (PEO C3N).
• Leads human capital initiatives such as , strategic workforce planning, workforce development, , and talent management.
• Develops, manages, and implements coaching and mentoring program objectives aimed at increasing skills and competencies.
• Leads supervisors’ training and certification requirements and coordinates labor and employee relations activities as required.

• You will provide administrative support in areas of faculty and student development, educational program administration, academic activities, budget, and/or logistics.
• You will provide general information and assistance to administrators, faculty, staff, candidates, and officials within and external to the organization on the school’s and USU academic policies, procedures, and requirements.
• You will inform students on educational program requirements which represents a wide range of undergraduate, graduate, or doctoral program activities and academic specialties.
• You will collect, interpret, correlate, and analyze information, such as statistical reports or other data sources.

• The duties may include, but are not limited to:
• Responsible for developing and implementing administrative procedures and practices.
• Assists the FMD Management Team in analyzing administrative problem areas and makes recommendations for improvements.
• Serves as a liaison for FMD with the other MRPBS Divisions, administrative staffs within the Agency and the Department, and with representatives from the private sector.
• Prepares budget and fiscal documentation and reports (including monthly Status of Funds Reports) and makes adjustments and modifications, as necessary.
• Determines the legitimacy of expenditures and ensures funding is available.

• Perform a wide variety of administrative tasks which include mail management, records management, property management, facilities management, file management, and administrative clerical support services to RAIO Directorate.
• Providing advice in an administrative specialty area(s) and participating in and making contributions to management decisions in assigned program areas.
• Utilize data to forecast the need for resources, identify trends and discrepancies, and evaluate areas for improvement.
• Maintain records by performing document review, electronic systems verification and make adjudicative decisions on immigration benefit applications and petitions.
• Research and analyze applicable rules, regulations, policies and guidance surrounding administrative programs.

• The responsibilities described are for the full performance level. At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity.
• Providing advice in an administrative specialty area(s) and participating in and making contributions to management decisions in assigned program areas.
• Utilize data to forecast the need for resources, identify trends and discrepancies, and evaluate areas for improvement.
• Maintain records by performing document review, electronic systems verification and make adjudicative decisions on immigration benefit applications and petitions.
• Research and analyze applicable rules, regulations, policies and guidance surrounding administrative programs.
• Perform a wide variety of administrative tasks which include mail management, records management, property management, facilities management, file management, and administrative clerical support services to RAIO Directorate.

• Establishing and maintaining databases for tracking civilian personnel strength, vacancies, and Table of Distribution and Allowances (TDA) authorizations/requirements.
• Developing, compiling, and managing metrics reports to provide to higher headquarters.
• Providing technical guidance and assistance regarding Defense Civilian Intelligence Personnel System (DCIPS) civilian personnel procedures, regulations, and policies.
• Providing guidance on civilian performance issues, leave administration, and Workmen's Compensation.
• In-processing and out-processing civilian employees to and from the Brigade.