Total 535 Customer Service job vacancies in Gloucester, Gloucestershire

Clinical Duties To assist Dietitians, ENNS and DAPs in their role by: Information gathering; To be proficient in collecting (from a variety of sources) and accurately reporting data on: Anthropometry, biochemistry, haematological and clinical information to help support assessment, monitoring and treatment plans of patients Nutritional information, including intake from a rage of sources including food charts, diet histories and verbal recall Medical, social, psychological, personal, cultural and economic factors affecting the patients Interact with patients, family members and carers by via telephone and email contact, undertaking delegated tasks as directed by the supervising Dietitian working within the BDA Professional Code of Conduct Understands, demonstrates, and provides person centred care Ability to plan and prioritise workload within scope of practice on a day-to-day basis under the direction of the supervising Dietitian/ ENNS/ HEFT Co-ordinator To liaise with staff/ patients to request: Anthropometric measurements Food record charts for patients who require Dietetic monitoring Information relating to personal and cultural food preferences of patients Information regarding feed stock levels To monitor nutritional commercial feed, supplement and ancillary usage/ wastage and report relevant information to the supervising Dietitian/ ENNS To send relevant Dietetic information to clients as directed by the supervising Dietitian. Administrative Duties First port of contact and troubleshooting any immediate problems encountered by HEF patients Booking new and follow-up appointments as requested by the clinical team if appropriate, including negotiation of dates with the patient and creating correspondence Assist the HEFT Co-ordinator with specialist dietetic clinic management, to include a knowledge of booking appointments and recording outcomes Distribution of daily correspondence and scanning/ uploading as applicable Supporting HEFT Co-ordinator as required Typing correspondence to patients, GPs, medical staff and any other required addressee following clinical attendance or other patient contacts as directed by the HEFT Co-ordinator Highlighting to the clinical team members any urgent matters including patient queries or correspondence that need response and taking action Liaising with external organisations relevant to HEFT patient care e.g. contracted supplier Provide direct support to the HEFT Managers and Clinical Team Leads as necessary Ordering of stationery and office equipment as required enabling the service to operate efficiently Monitor the delivery of goods procured and distribute as appropriate General Duties To order and monitor the use of nutritional products (feeds and ancillaries) under the direction of the supervising Dietitian/ENNS/HEFT co-ordinator. To complete relevant patient case notes and input into data systems in accordance with Professional, Trust and Departmental guidelines on record keeping To assist in the development of diet sheets/ information leaflets within the department and maintain stocks To support the induction of student Dietitians during their clinical placement and support Dietitians/ ENNS/ DAPs in preparing/ delivering their training programme as appropriate To participate in departmental audit as appropriate and small projects with the support of the supervising Dietitian/ ENNS and DAP With support, have the ability to carry out routine research activities under the guidance of more experienced staff To be involved in Health Promotion initiatives such as promotional events, study days and patient related activities, under the direction of the supervising Dietitian/ ENNS To maintain strict confidentiality of patient information in accordance with Clinical Governance guidelines To work as part of the HEFT, participating in service developments, service initiatives, attending staff meetings and Clinical Governance forums Has an understanding of credible sources of information, and where these can be accessed To understand and comply with the GHNHSFT framework of Policies and Procedures To accurately record statistics on patient activity in compliance with departmental requirements To provide cover for colleagues during periods of leave under the direction of the Team Leader To assist Dietitians with ward enteral feed discharges including checking on the provision of relevant equipment and feed supplies prior to discharge Registering patient details on the relevant online system Additional Contact: Edie StoneHEFT Co-ordinatoredie.stone@nhs.net0300 422 5645

This Band 7 Nutrition Support Specialist Nurse position is a role for an approachable, enthusiastic and motivated nurse who has an interest in parenteral nutrition, experience of central venous catheters, with recent, relevant advanced practice or clinical specialist experience. We are looking for someone who has worked, or is working, in a nursing role in which clinical assessment, diagnosing and planning treatment are a core responsibility. This job would suit an experienced advanced practice or specialist level nurse who is keen to transfer their existing skills into a new, challenging role. Having advanced practice study modules at Masters level is a requirements for this role. Being an independent, non-medical prescriber is desirable. Applicants should be enthusiastic and motivated, have a passion for patient safety and quality improvement and a desire to further develop their nursing practice.

Field Service Technician
Salary package £33,000 - £43,000, 37.5 hour week Monday to Friday, based from BS37 Yate, pension, 25 days holiday + bank holidays, parking, life assurance, permanent role.
An opportunity to join a friendly and established Aerospace and general engineering company for their Yate based operation. The role will be working within a small team who work at customer sites and in the companies workshop on lifting equipment. A full driving licence is required and the role reports to the projects manager. This could suit an ex-forces candidate with a technical / engineering background or Field service engineers.

MAIN DUTIES AND RESPONSIBILITIES field Service technician, field service engineer

• To service, maintain, repair, overhaul, test and re-test Ground Support Equipment including tools, jigs, fixtures, lifting and manipulating equipment to the customer schedule.
• Workshop based some of the time at the companies facility, and at customer sites around the UK.
• Field work will likely include every other week spent away on an UK RAF base and the ability to obtain UK Security Clearance is essential.
• To carry out a visual inspection of the customer equipment and record any damaged or missing parts in conjunction with the customer drawing or the OEM specification.
• To ensure company quality systems are adhered to always.
• To perform the services with a high degree of skill, care and diligence and in accordance with good industry & customer(s) practices.
• To work with managers and supervisors to implement the company's policies and business objectives.
• To make a positive contribution to maintaining a workplace that is safe, neat and tidy.

Person Specification field Service technician, field service engineer

• Preferably from an aerospace or water industry background but not essential.
• Experience of working with lifting and manipulating equipment is preferable.
• Be willing to work away from home or overseas when required.
• Effective administrator with good written & oral communication skills and organisational skills.
• Able to adopt a flexible approach to work and react effectively to a rapidly changing environment.
• Able to work under own initiative and with a high degree of autonomy, as well as part of a team.
• Demonstrable experience of delivering on customer needs and against agreed deadlines.
• Would need to pass a Full DBS and security check, as this position involves working on military bases.

Experience & Qualifications

• Previous experience of this type of work, including carrying out ' Examination of Lifting Equipment' and proof load testing would be ideal.Ability to interpret assembly drawings in both metric and imperial formats and follow maintenance basic instructions.
• Experience of using a computerised System to record information is an advantage.
• Knowledge of using Microsoft Office is essential.
• A full clean driving licence is essential.
• LOLER qualified is of interest but training can be provided.

The successful field Service technician, field service engineer will be part of an established and friendly the organisation based in Yate, South Gloucestershire offering a role with variety.

Job title: field Service technician, field service engineer
Salary package: £33,000 - £43,000
Location: Yate, BS37 but will also involve travel to customer sites i nGloucestershire, Somerset Wiltshire, Dorset, the north of England and Scotland
Benefits: 33 days leave, Xmas shut down, pension, life assurance, parking
Duration: Permanent
Hours: 37.5 Monday to Friday

Please apply for this role through the job board or apply direct to adam.mutton@travail.co.uk or for further information, please call Adam on 0117 934 9770.

Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.

Position: Support Worker

Pay Rate Starts at: £11.57ph Sleepins £73.89

Location: Birdwood Forest of Dean GL2 8AS - Please note this is a rural location and own transport is required
Shifts are a mixture of: 7am-14:30 - 14:30-22:00 and Sleepins Monday to Sunday

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our supported living service in Birdwood, in the Forest of Dean is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in local hotspots, the next you could be unwinding with them doing sensory activities, watching films or going to the cinema.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

We’re interested in our Support Workers having the right values. This is why at this service our Support Workers should hold a full UK driving license, be resilient, flexible and composed in their approach.

Why choose us?

You don’t need to have experience to be a fantastic Support Worker, what you need is a passion for enhancing the quality of life for the people we support, a desire to learn and a genuine caring attitude.

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Residential Childcare Support Worker

Location: Lydney
Contract: Full-Time, Permanent
Hours: 38 hours per week (2 days on, 4 days off)

Salary:

• Unqualified: Up to £29,641.04 including sleep-in shifts (We'll support you on your journey to qualification)
• Qualified: Up to £30,905.68 including sleep-in shifts

About Us:

Headway Adolescent Resources, established in 1999, provides holistic and individual-focused residential care to children and young people in homes across South West England & Wales. With a strong reputation in the adolescent childcare sector, we believe in creating a supportive and nurturing environment where both our young people and our team can thrive.

Why Join Us?

• Work-Life Balance: Benefit from our 2 days on (with sleep-ins), 4 days off shift pattern, providing you with time to enjoy your personal life, pursue hobbies, or even take on other work.
• Comprehensive Training and Career Growth: Many of our Registered/Deputy Managers and Team Leaders began their careers as Support Workers. We offer a clear pathway for career advancement, backed by fully funded QCF Level 3 Qualifications in Children and Young People's Workforce.
• Active and Engaging Work: Working in a children's home is dynamic and varied - you won't just be sitting around! As a Residential Childcare Support Worker, you'll engage in a wide range of activities designed to enrich the lives of the young people in our care and allow them to enjoy their hobbies. Whether it's visiting attractions or theme parks, going to the gym or sports clubs, playing football in the garden, or exploring arts, crafts and cooking, you'll be part of creating memorable and fun experiences.
• Supportive Environment: Join a positive, inclusive team that values collaboration and mutual support.
• Additional Earnings: Take advantage of generous allowances for bank holidays, overtime, and a performance-related bonus scheme.

Role and Responsibilities

As a Residential Childcare Support Worker, you will play a key role in creating a safe, nurturing, and stimulating environment for young people with challenging behaviours. Your day-to-day responsibilities will include:

• Providing individualised care that supports each young person's emotional, social, and educational development.
• Organising and participating in the diverse activities mentioned above to help young people build skills, confidence, and positive relationships.
• Maintaining accurate, clear, and organised records that meet statutory and policy requirements.
• Collaborating with a dedicated team to ensure the highest standards of care and support.

What We're Looking For:

We're seeking individuals who are not only passionate about making a difference in the lives of young people but are also:

• Empathetic and Resilient: Able to handle challenging situations with compassion and understanding.
• Strong Communicators: Possessing excellent oral and written communication skills.
• Organised and Detail-Oriented: Keeping clear, neat records and managing tasks efficiently.
• Drivers: A full manual driving licence is essential for this role. You'll be using one of our pool cars to take young people to school and activities.
• Experience: Previous experience working with challenging young people is a plus, but not a requirement. We value your potential and are ready to provide the training you need to succeed.

Benefits:

• Holiday Allowance: You'll receive 20 days of paid leave (325 hours), plus bank holidays. Thanks to our 2 days on, 4 days off rota, you can maximize your time off. For example, by booking just 2 days of leave between your days off, you'll get a full 10 days away from work. Similarly, booking 4 days of leave will give you a total of 20 consecutive days off.
• Pension Scheme (3% Employer Contribution)
• Employee Discounts: Enjoy a wide range of discounts on everyday purchases at over 850 retailers, including supermarkets, electronics and fashion chains, as well as savings on travel, utilities, insurance, and more.

If you're looking for a fulfilling career where you can truly make a difference in the lives of young people while also enjoying engaging activities and real career growth, we encourage you to apply.

Job Advert: Permanent Administrator - Digital Admin Support

Location: Gloucestershire NHS
Salary: £25,000 per annum

Role Overview:

Service Care Solutions is seeking a Permanent Administrator to provide digital administrative support within the Gloucestershire NHS. This role focuses on supporting procurement activities, maintaining budget records, and liaising with key stakeholders to ensure smooth delivery of IT hardware, software, and services.

Key Responsibilities:

• 
  Procurement Support:
  • Assist with purchasing IT hardware, software, and services for the Trust's Digital Department.
  • Receipt and process purchase orders using the Trust's finance system, ensuring they align with contractual and departmental objectives.
• 
  Budget Management:
  • Maintain budget records and databases related to IT purchases for the department.
  • Provide financial input for project documentation to reflect the status of ongoing projects.
• 
  Stakeholder Collaboration:
  • Liaise with 3rd party suppliers, other NHS organisations, and internal and external stakeholders to maintain productive relationships.
  • Manage training requests and coordinate with relevant suppliers and stakeholders.
• 
  Contract Management:
  • Work with the Trust's Procurement Department to maintain a database of all digital-related contracts.
  • Monitor and escalate issues, such as end-of-contract dates, to ensure seamless operations.
• 
  Process Improvement:
  • Identify and implement methods to improve procurement processes.
  • Act as the procurement escalation point within the IT department, ensuring timely updates and delivery of IT services in line with performance targets.

Essential Skills and Requirements:

• Level 3 Diploma Qualification
• Business Administration Qualification
• Experience of using Centros
• Experience in ordering and receipting
• Good organisational and record-keeping skills with strong attention to detail

Working Hours:

• Days/Times:
  • Flexible on Fridays.
  • Preferable working hours are 8:00 AM to 4:00 PM, but flexibility is possible for the right candidate, including part-day options.

If this sounds of interest, please send your CV to andrew.wiles@servicecare.org.uk.

EDF Energy is a core part of the EDF Group, one of the largest energy companies in Europe with key business operations in the UK, France, Italy and Belgium. We're the UK’s largest producer of low-carbon electricity, the biggest supplier of electricity by volume in Great Britain, the largest supplier to British businesses and we employ more than 13,000 people. We operate nuclear, coal and gas power stations, wind farms, and combined heat & power plants. We have a focus on safe, dependable energy generation and an ethos of service excellence. We are playing a leading role in new nuclear build in the UK to secure a bright future for the combined business and its employees.
Security Support Manager
We have an exciting opportunity for an established Security Support Manager to join an established function where you’ll have the opportunity to help shape and mould the future of the team.

The Opportunity

The role is part of the Security Engineering department within Enterprise Information Security. EIS is responsible for providing security services to the wider EDF UK group. Engineering is a team of approx. 30 security engineering professionals responsible for securing our cloud environments, data centres, and EDF offices across the country.

At EDF UK, we are on a mission to help Britain achieve Net Zero by championing trust and confidence in our brand, ensuring the safety of nuclear power, maintaining the availability of critical systems, and safeguarding our customers' data and sensitive nuclear information. Join our diverse Cybersecurity team, where you will play a pivotal role in driving operational excellence and promoting a secure environment.

Pay, Benefits, and Culture
In addition to a starting salary from £62,000, the potential to earn a 5% bonus and 28 days of annual leave plus bank holidays, we offer a market-leading pension scheme and a host of flexible benefits to support you in all aspects of life. From electric vehicle leasing to enhanced parental leave, health insurance, and exclusive discounts, your rewards package is designed to cater to your unique needs.

Embrace flexible working with the option to work from home, complemented by a suite of IT equipment for remote productivity. Our team is based in our Gloucester office, and you’ll be expected to visit the office once or twice a month for essential meetings, the rest of the time, your work environment is your choice.

At EDF, everyone is welcome. We are committed to creating an inclusive and diverse environment where everyone's voice is heard, and you can be yourself. Striving for equality, diversity, and inclusion, we encourage applicants from all walks of life, aiming for an equal gender balance, representation from minority ethnic backgrounds, LGBTQ+, individuals with disabilities, and those supporting social mobility. As a disability-confident employer, we will make necessary adjustments to support your application and ensure you thrive in your role.

What You’ll be doing:

- You will manage a team of security support engineers and focus on developing how our security support services are run. You will be able to directly shape the way in which the team operates and develops.
- Assist in supporting our customers that consume our security services and ensure any issues or Requests or Incidents are being handled accordingly.
- Implement security assurance standards to govern how our services our supported.
- Work with our service delivery teams to develop and implement our security support capabilities and service offerings, we’ll need you to help refine our SLAs that we offer to our customers.
- Establishing new KPIs that we will be using to measure our team’s performance
- Help us transform from an internal security team to an internal security service provider.
- Work closely with colleagues from the wider team to produce an asset lifecycle program to ensure all our security control environment remains fully supported.
- Ensure the team operate an effective monitoring and capacity management capability.
- Working with our wider security community, perform security posture management to validate our security control landscape, and ensure remedial actions are taken appropriately.
- Help shape and then test our security controls and contribute towards improving our overall posture.
- Establish development and training plans for the engineers.



What You Bring:

- Proven background in managing a technical security team in large complex regulated enterprises.
- Good understanding of enterprise security engineering controls
- Previous experience in managing engineers responsible for maintaining technical platforms or direct experience in doing so.
- Previous experience in managing engineers responsible for providing support services or direct experience in doing so.
- Any experience of either next generation firewalls, SASE products and vulnerability management tooling would be beneficial.
- Strong influencing and persuasion skills, building trust-based relationships.
- Clear and concise communication skills with senior leadership.
- Experience in producing reporting & collating KPI data to an executive audience.
- Passion for cybersecurity and leading high-performing teams.
- Experience using ITSM Platforms or Project Management Toolsets
- Stakeholder management, and great customer facing skills.
- Ability to work autonomously with minimum supervision and to integrate well within a team.


This role will require the candidate to undergo SC security vetting, therefore you will need to have held a British Citizenship or Nationality for the past 5 years.

Closing date for applications: 11/12/24
Location: Gloucester/Home working

Success is personal. It’s your journey, powered by us. Join us and we’ll help Britain achieve Net Zero, together.

Senior Support Worker Longhope - from 12.57ph

Contract: 37.5 hrs
Typical Shifts are: Monday to Sunday 2 x 8am - 20:00 and 1 x 07:30 - 2100

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Senior Support Workers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Senior Support Worker to join us in leading our residential service in Longhope. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, supporting with supervision’s, ordering medication and ensuring the people we support are supported to manage their finances. You’ll never lose sight of why you choose to do this, as our Seniors are still at the heart of providing day-to-day support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Senior Support Workers having both the right experience and the right values. This is why at this service our Seniors should have previous experience as a Senior Support Worker and a Level 3 in Health & Social Care as well as experience working with individuals with autism, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Prisoner Escort Custody Services (PECS), Serco operates across 105 courts and 16 vehicle bases throughout London, East & West England. On average we transport over 21,000 custodies per month and at the core of our service is our Operational Control Centre Team (OCC) working to ensure custodies are transported on time, on schedule and in a safe & secure way.

Working as Planning & Logistics Officer at the OCC in Gloucester is more than just a job, it’s the chance to be a part of something greater; join a work family where you are valued but also the work you do makes a difference every day. In addition to a good sense of job satisfaction, we also offer:


- £30,070 per annum.
- Flexible working options available.
- Free onsite parking.
- Serco benefits including pension match up to 6%, 28 days leave (inclusive of bank holidays)
- Full training provided you’ll complete a in depth training with the opportunity to shadow experienced staff, giving you a real taste of life on the job!
- Perks including Blue Light cards and further employee discounts across hundreds of high street shops for fashion, hospitality, attractions, holidays, electronics and gaming supplies and much more.
- Access to career long learning and development opportunities.
- The chance to make a positive difference in a company passionate about diversity and inclusion.


We not only offer job stability & job security, but career development pathways for you to transition into Supervisory or Operational Management level roles. The centre is open 24/6 and whilst you’ll cover various shift patterns (which will include Nights & Weekends), we do operate on a rota basis that allows you the flexibility to enjoy meaningful time off to do the things you love (we typically work on average 12-hour shifts, 4 out of 7 days per week on a rota basis but we also offer flexible working options)

What you’ll do day to day:

Firstly, you’ll be responsible for the planning and scheduling of vehicles to ensure the safe transport of custodies in line with the agreed service delivery. You’ll work closely with our crews & establishments (Prisons, Courts etc) to ensure custodies are transported on time and in a safe & secure manner. Using a number of IT applications you will be responsible for monitoring the vehicles and responding to emergency alarms raised by crews. You will work with multiple agencies ensuring the safe and secure delivery of the custodies return to their destination! It doesn’t always run smoothly though, so you’ll need to be quick on your feet to adapt to any unpredictable changes and deal with any incidents or challenges that occur throughout the day!

What you need to do the role:

If you are detail oriented, highly organised, resilient with exceptional communication skills, then we want to hear from you! Ideally, you’ll have previous experience in a similar role, when you have been involved in organising large scale logistics / scheduling plans in a large geographical area! You’ll be computer literate with the ability to quickly assimilate large volumes of data/information. Experience is not essential as we will provide full training, however if you do have experience in a similar role, it would be highly beneficial.

What else do you need to know?


- This role is exempt from the Rehabilitation of Offenders Act 1974, all offers of employment are subject to security clearance checks and approval by the Home Office.
- You will be required to obtain Ministry of Justice Enhanced Level 2 Vetting & Enhanced DBS with Child Barring.

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme

Service Care Solutions is currently working alongside a successful local authority based in Gloucestershire, which needs an impressive Childcare Lawyer to join their team. This is a good opportunity for candidates to progress in their Legal career and grow their experience in the legal field.

This role pays a competitive rate of £55 an hour umbrella depending on experience and is a 6 month contract.

Responsibilities as an Childcare lawyer:

• Good advocacy skills and willing to conduct advocacy in the Family Court mainly in Gloucester occasionally in Bristol for attended hearings.
• As part of income-generating measures, to work for other clients including attending their offices.
• Able to work independently and act upon your initiative.

About you as an Childcare lawyer:

• Experience of undertaking advocacy in court and contested hearings requiring cross-examining witnesses in court.
• Qualified barrister, Solicitor or Chartered Legal Executive with experience in childcare law
• Good communication skills verbal and written

Benefits:

• Hybrid working
• Flexible Hours
• Weekly Pay

If this childcare Lawyer role sounds like an opportunity that is right for you or someone you know, then don't hesitate to get in touch with Aanisah Khan via email, Aanisah.Khan@servicecare.org.uk, or via phone at 01772208969.

We also welcome referrals for this position, where a successful recommendation would be worth £250.

Please see the attached job description and person specification for more information on the main responsibilities for this role.

Key Results Areas General - Provide an efficient and effective support to both the fundraising and operations team, being flexible and prepared to help when queries arise at short notice, especially during peak times such as around events, appeals, audits and month/year ends. - Facilitating outgoing communications by providing excellent standards of donor care through timely and prompt thanking, ensuring that all letters fit with the charitys requirements for donor development and best practice for donor stewardship, are GDPR compliant and are produced and recorded using the Beacon CRM system. - Identifying and generating leads for the wider fundraising team through interactions with supporters and administrative work on the CRM - To be customer facing, to deal with queries from donors and staff by telephone, email or visitors to the charity offices and passing matters to appropriate colleagues as required. - Supporting the charity ensuring that incoming cash, cheques and donations are correctly receipted and safely secured, counting and processing donations for banking when required,in line with the charitys donations and cash handling processes making sure a clear audit trail is maintained and documents filed in a timely manner. - Working onHMRC returns in order to claim the recovery of tax on donations under Gift Aid due in a timely manner, working with the Head of Operations and using Beacon, the charitys customer relationship software (CRM) - Retrieving information from online donation platforms to assist with bank reconciliations - Supporting the hospital grants programme and systems as required by the Operations Officer, including the gathering of feedback and measurement of impact. - Maintaining the policy register, helping the Director and operations team keep track of scheduled amendments and revisions of charity policies - Supporting the procurement of goods and services as required by the charity, working with the Operations Officer to ensure good practice and a shared plan of work. - Supporting the Governance of the Charity by producing agendas, papers and minutes as and when required by the operations team or Director - Organising meetings and associated arrangements, including creation of Agendas, formatting and distribution of documents, creating minutes, action logs and other reports. - Making room bookings, organising refreshments, organising staff involvement and other details as required - To update, maintain and distribute project plans and reports, ensuring they are kept up to date with progress being made - To ensure that all administrative systems within the office are up to date, accurate and adhered to. - Dealing with incoming and outgoing post in a timely fashion. - Diary management for Head of Operations, Operations Officer Charity Director and Head of Income Generation. Database Admin - Maintaining centralised records to support charity functions, including accurate data inputting and updating of records on Beacon CRM. Recording information and all interactions with donors accurately on Beacon CRM, including creating new donor records, assisting with managing online donation pages and communicating with donors regarding their preferences and gift aid status. - Create reports using data from Beacon CRM and information provided by Charity team for Committee and Board Meetings, Charitable Funds Committee, Trustee and any other meetings. Communications - To work with charity and GHNHSFT colleagues to ensure that all communications and relationships are professional and well managed. - To ensure that the hospitals, patients and staff, together with its values and ethos are represented in all activities and not compromised through fundraising activity. - To work productively with other departments and colleagues within the hospitals to ensure that fundraising activities are supported and representative of the organisation. Other - Contribute to the charity team development, attending meetings, training, and briefings as required. - Following training, perform all duties with minimal supervision and using initiative - Ensure complete confidentiality of highly sensitive information in compliance with relevant legislation such as the GDPR, the Fundraising Standards Board codes of Practice and the Trusts code of confidentiality - To participate fully in personal appraisal and development review process, and continuous professional developmen - To undertake such other duties as may be required by the Head of Operations or Charity Team - Some evening and weekend working may be required, with time off in lieu Physical, Mental & Emotional Effort & Working Conditions - On-site work in the post is based in an office environment where minimal physical effort is required, except very occasionally providing assistance at fundraising events where minimal physical effort would be required - VDU use is required occasionally for long periods - Home working may be required to be part of the role as agreed with the Head of Operations - Intense concentration is required to solve complex financial and technical problems particularly when preparing fundraising reports and marketing literature. - Occasional contact with funeral directors and members of the public who wish to make a donation and who can sometimes be in a distressed and emotional state, following the death of a loved one - Frequent interruptions from third parties requesting information concerning fundraising appeals and events, who often demand prompt responses. - Occasional internal and external fundraising event organisation that requires movement and manual handling of equipment, fundraising materials, signage and catering supplies.

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team Leader.

The Role


Leading and supervising your shift
Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered
Administering and recording medication
Carrying out risk assessments
Working alongside care assistants to support residents with daily needs, ensuring residents remain as active and independent as possible
Working closely with the leadership team to develop services
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family:


Wagestream - access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care desirable
Be well-organised, IT literate and adept at allocating and delegating work appropriately.
Proven ability to lead and supervise others.
A good understanding of care planning processes
Be experienced in or happy to undertake training on administering medication
Above all, have a natural ability to help make the lives of others more fulfilling.


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team Leader.

The Role


Leading and supervising your shift
Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered
Administering and recording medication
Carrying out risk assessments
Working alongside care assistants to support residents with daily needs, ensuring residents remain as active and independent as possible
Working closely with the leadership team to develop services
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family:


Wagestream - access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care desirable
Be well-organised, IT literate and adept at allocating and delegating work appropriately.
Proven ability to lead and supervise others.
A good understanding of care planning processes
Be experienced in or happy to undertake training on administering medication
Above all, have a natural ability to help make the lives of others more fulfilling.


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours

Location: Cirencester

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions