Total 98 Customer Service job vacancies in Glasgow City, G31 2HG

Position responsibilities include:

• Perform basic account maintenance procedures to ensure files, logs, and reports are complete.
• Ensure adequate stock and operating supplies are maintained.
• Operate computer systems to input or correct data, and produce documents, reports, shelf labels and signs.
• Verify receipts against invoices.

• Duties and Qualifications
• How to Apply (including a preview of the assessment questionnaire, if applicable)
• How You Will be Evaluated

IMPORTANT NOTICE: This is a temporary promotion, not to exceed 120 days. Employees will receive the pay and benefits associated with the promoted grade until the end of their term of service. This temporary promotion may be ended at any time prior to the 120 days. At the end of the temporary promotion, the employee will be returned to their previous position and associated pay/benefits.

Duties Include (but are not limited to):

• Supervises all areas of food production and service including food preparation, nourishment, tray delivery and retrieval, making rounds on the patient wards, meeting ward personnel and taking corrective action for any problems that might arise on the floors pertaining to food service. Receives and inspect deliveries. Requisitions all supplies needed for the different areas in Food Service.
• Responsible for efficient overall sanitation throughout Nutrition and Food Service. Conducts menu conferences, completes schedules assignments, cold prep sheets, record temperatures and completes tray assembly area report. Monitors/assures that proper procedures are carried out in the Diet Communication Center.
• Prepares performance ratings/competencies for all employees under his or her direct supervision. Closely supervises work performance of employees under his/her supervision and discusses work performance and problems with them. Checks employees on and off duty. Monitors tardiness and attendance of employees under his/her supervision and provides guidance to the employees. Makes necessary adjustments in assignments to make sure work is completed.
• Works under the immediate supervision of the Cook Supervisor/Team Captain and is accountable for the quantity and quality of the work done. Carries out the responsibilities of the position within general instructions, standard procedures and established policies such as VA and hospital regulations, quality assurance monitors, procedure manuals, diet manuals, training guides, menus, etc.
• Embodies the concepts of Customer Service and emphasizes it's importance with employees in the performance of one's duties. Develops and fosters the climate for positive interactive relationships and demonstrates support for quality service to patients and among Services. Assures overall Medical Center effectiveness through continued coordination of policies and procedures within the Medical Center. Follows appropriate communication channels, which promote timely transmission of information, both horizontally and vertically.
• Operates an effective working unit; Ensures subordinates complete their assigned tasks. Explains work requirements so that all food supply items required are available for meeting the meal service schedule. Knowledgeable of the responsibilities and performance requirements of Food Service Workers WG-2 through WG-4 and WL-4.
• Uses work outlines to direct employees in making preparations for meal service. In emergency situations, establishes priorities in the daily operation, this requires using employees available which may be less than originally scheduled and starting and completing all operations in the allotted time.
• Defines the standards of quality and quantity to be met; instructs subordinates on difficult work operations; reviews work while in progress or on completion to ensure the correct portion sizes, serving dishes, etc., have been used.
• Changes work plans, work assignments and methods as necessary to reduce or control costs and to accomplish the work of the unit as effectively as possible in both usual and emergency situations.
• Serves as a member of the in-service training team by providing individual and/or group instruction for employees in the correct care and maintenance of food service equipment. Also provides instruction in correct sanitation and cleaning procedures, such as how to mop a floor, how to clean stainless steel, etc. Knowledgeable on the correct foods to be served on modified diets and provides guidance and assistance for lower grade employees in making decision when assembling patients trays.
• Maintains inventory of food service supplies and equipment.
• Responsible for conducting all quality assurance monitors and sanitation reviews in accordance with established procedures.
• Responsible for supervising the delivery and retrieval of patient trays which includes interacting with members of the multidisciplinary team. Also responsible for supervising the tray assembly operation and for all aspects of sanitation.

WHAT IS THE TAXPAYER SERVICES (TS)DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas: Taxpayer Services Service Centers Kansas City Submission Processing

The following are the duties of this position at the full working level.

• Distributes, balances, monitors and reports on workload in accordance with established workflow or job specialization. Assures equitable distribution among employees and timely accomplishment of assigned work load.
• Amends or rejects work not meeting established standards and refers to supervisor any problems on meeting performance standards.
• Maintains current knowledge of procedures, policies and directives; answers questions; and provides both classroom and OJT instruction to employees.
• Resolves simple informal complaints, refers others to supervisor; reports on performance, progress and training needs of employees and on disciplinary problems.
• Performs administrative duties in the absence of the manager.

• Serving as a geographical area technical coordinator.
• Providing technical leadership and coordinating data collection, data quality control, handling and analysis for development, maintenance and use of ecological sites.
• Coordinating training, and overseeing work of state, field office, and soil survey office staffs.
• Collaborating with MLRA Soil Survey Offices in the assigned area to collect information for development, improvement and utility of Ecological Site Descriptions (ESDs)

Role - PA / Project Support
Location - London
Pay Rate / Salary - £27,205
Hours - Full time , Hybrid working available.
Closing Date - 22nd November

About the role
Accountability's

• Provide a professional, accurate and reliable PA and administration support service - along with Admin assistant to the extended business unit as required.
• To work with / manage team assistants to ensure a professional and efficient admin support team for the engineering and quality departments
• Diary and itinerary management, preparation of weekly meeting packs.
• Updating and ensuring all contract lists are current
• Document management/organisation and filing
• Record and produce minutes for key business meetings
• Effectively use appropriate IT systems to facilitate the preparation of reports, statistics, presentations and other information for the portfolio
• Maintain data / records so that information is readily available and easily accessible
• Provide office services such as reprographics, binding etc
• Arrange meetings and coordinate the booking of rooms, arrange travel, accommodation, pool/hire vehicles and hospitality as required
• Maintain confidentiality of all information
• Keep in touch with the team member when they are out of the office and report issues / take actions for response
• Respond to phone / email enquiries to / from wide range of external parties etc.
• Prepare letters, documents ensure reports are well presented
• Keep up to date training / inductions logs on all team members and liaise with HR
• Managing the on boarding process for new starters into the team, ordering equipment and obtaining system success as required.

Knowledge, Skills Qualifications & Experience

• Good organisational skills (flexible / Organised / methodical)
• Ability to work independently and be proactive
• Excellent communication / interpersonal skills, notably with various levels of the organisation and externally
• The ability to work as an integral part of a team contributing to team success, communications and positive working environment
• Flexible approach with the ability to multitask and work on own initiative
• Previous team support experience
• Discretion - confidentiality when dealing with sensitive information
• Attention to detail
• General administrative / secretarial knowledge producing professional work as well as ability to adapt to new and changing systems (and possibly creating systems)
• Use of outlook or similar dairy/email application. Microsoft office - word, excel and power point.
• Working knowledge of SAP and ability to raise requisitions desirable
• Previous experience in the energy industry desirable.

Customer Service Advisor
Location: London
Salary: £28,000 DOE
Contract type: Permanent
Working hours: 6 days (09:00 - 17:00) 3 days (09:00 - 17:00)

About the role

The Duty Lead will be part of the Our Parklife team and play a crucial role in developing and delivering the Park Champion Volunteer Programme on the Queen Elizabeth Olympic Park. You will be directly responsible for the Park Mobility Service and the Information Point on the Park and deputise for the Volunteer Manager when appropriate.

Requirements

• Full valid driving license.
• Experience of working with the public in a customer services role.
• Knowledge and understanding of the local area and Queen Elizabeth Olympic Park context.
• Proven leadership skills in managing and supervising teams in visitor-centric environments.
• Confident and proficient in utilising a wide range of IT tools and software.

Why join us?

As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are our people. That's why we're committed to nurturing a diverse and inclusive culture where everyone can thrive.

What we offer

• We offer career advancement and development opportunities through our bespoke apprenticeship programmes, our extensive in-house training academy, and coaching and mentorship.
• Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals.
• Contribute to projects that make a real difference in the community and environment.
• We recognise and reward your hard work with our wide-ranging benefits package designed to prioritise your wellbeing, support life choices, and help in both good and challenging times.

Benefits

• Up to 25 days holiday plus bank holidays.
• Enhanced maternity and shared parental leave.
• Private health and insurance cover opt in.
• Support for personal and professional challenges.
• Discounts on retail, holidays, gym memberships, and more.
• Resources to manage your finances.
• Secure your future.
• Colleague of the month and annual awards.
• Two days per year to support a cause of your choice.
• Comprehensive resources and support.

About idverde

We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry.

At idverde, we understand what it means to grow. Our history dates back to 1919, and today, with a turnover of £250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK.

Grow with us, and together we'll create a greener future for all.

#ADM

Proud member of the Disability Confident employer scheme