Total 520 Customer Service job vacancies in Glasgow, Scotland

We're hiring in Pollok and Govan!!The Richmond Fellowship Scotland makes a real difference in supporting people with their everyday lives. We have an exciting opportunity to join our Glasgow South Central Housing Support service as Bank Support Practitioner on a bank contract. Our bank contracts will give you flexibility over the days and hours you work. Tell us when you're available and we'll look to give you shifts to fit.You don’t need previous experience in care to join our team as a Support Practitioner as we recruit on values and transferable skills. We provide full training along with the opportunity for you to complete your SVQ.The role:Our Glasgow South Central Housing Support service supports individuals in the Pollock and Govan area, both within their own residential properties and in a core building. We support individuals on an outcome-based programme which will see them grow in confidence and learn life skills to increase their independence. You’ll take an active interest in their hobbies with include going out for walks and to their social clubs, volunteering and shopping. With your help, you’ll enable the individuals to explore new opportunities and reduce social isolation.The people we support require assistance with tasks, such as personal care, homecare and household tasks, medication, meal preparation or support with cooking meals, shopping, managing finances, arranging appointments or accessing their local community.To be an amazing Support Practitioner, we’ll need you to:Have an empathetic and caring natureExcellent verbal and written communication skillsIT literateBe able to work well in a team environment and on your ownGood organisational skills Shift Patterns:Our dedicated team provide tailored support 24/7 and shift patterns include working days, evenings, sleepovers, weekends and bank/public holidays. Benefits:Generous annual leaveCash back and discounts at a variety of high street and online retailersContinuous in-house training opportunities and chances to further your career in social careRefer-a-friend scheme - £150 reward for successfully referring a colleagueEmployee forum - for employees to voice their opinions and give feedback which in turn, allows us to continuously improve as an employerFree Membership of Glasgow Credit UnionHSF Health Care plan, counselling and life works serviceClosing Date: 4/12/24 (we reserve the right to close the advert early)If you are applying via a job board then please be aware that you must submit an application via our website otherwise we will be unable to contact you!All successful Support Practitioner applicants will be given a conditional offer- this is subject to the receipt of satisfactory references and PVG; having a conviction will not necessarily debar you from working in this sector. All new colleagues will be required to register with the SSSC within 3 months of their start date.Schedule 9 Part 1 (1)(1)(a) of the Equality Act 2010 applies to this post.We encourage applications from diverse backgrounds and are committed to creating an inclusive environment for all employees. We welcome applications irrespective of race, ethnicity or national origin, religion, gender, disability, age, marital, parental status or sexual orientation. Our mission is to welcome everyone and create inclusive teams.We celebrate difference and encourage everyone to join us.

We're hiring in Glasgow!!The Richmond Fellowship Scotland makes a real difference in supporting people with their everyday lives. We have an exciting opportunity to join our Hopeman Avenue service as Bank Support Practitioner on a bank contract. Our bank contracts will give you flexibility over the days and hours you work. Tell us when you're available and we'll look to give you shifts to fit.You don’t need previous experience in care to join our team as a Support Practitioner as we recruit on values and transferable skills. We provide full training along with the opportunity for you to complete your SVQ.The role:Hopeman Avenue is a registered care home based in Arden (5 mins from Silverburn shopping centre). The service provides support to eight adults with mental health support needs within a purpose-built care home on one level.We focus on fun and opportunities for people to be fully involved within the surrounding communities and take advantage of any activities and opportunities for people to learn what they want in their life and pursue this, with support.The people we support require assistance with tasks, such as personal care, homecare and household tasks, medication, meal preparation or support with cooking meals, shopping, managing finances, arranging appointments or accessing their local community.To be an amazing Support Practitioner, we’ll need you to:Have an empathetic and caring natureExcellent verbal and written communication skillsIT literateBe able to work well in a team environment and on your ownGood organisational skills Shift Patterns:Our dedicated team provide tailored support 24/7 and shift patterns include working days, evenings, sleepovers, weekends and bank/public holidays. Benefits:Generous annual leaveCash back and discounts at a variety of high street and online retailersContinuous in-house training opportunities and chances to further your career in social careRefer-a-friend scheme - £150 reward for successfully referring a colleagueEmployee forum - for employees to voice their opinions and give feedback which in turn, allows us to continuously improve as an employerFree Membership of Glasgow Credit UnionHSF Health Care plan, counselling and life works serviceClosing Date: 4/12/24 (we reserve the right to close the advert early)If you are applying via a job board then please be aware that you must submit an application via our website otherwise we will be unable to contact you!All successful Support Practitioner applicants will be given a conditional offer- this is subject to the receipt of satisfactory references and PVG; having a conviction will not necessarily debar you from working in this sector. All new colleagues will be required to register with the SSSC within 3 months of their start date.Schedule 9 Part 1 (1)(1)(a) of the Equality Act 2010 applies to this post.We encourage applications from diverse backgrounds and are committed to creating an inclusive environment for all employees. We welcome applications irrespective of race, ethnicity or national origin, religion, gender, disability, age, marital, parental status or sexual orientation. Our mission is to welcome everyone and create inclusive teams.We celebrate difference and encourage everyone to join us.

Working hours: 40 hours per week
Interview Date: To be confirmed
The Salvation Army provides support and emergency accommodation for homeless adults within the Glasgow Area. We are looking to recruit a highly motivated Person to join our team in William Hunter House Lifehouse, accommodating 37 male /female adults.
Key Responsibilities:
As such person you will deliver a high-quality support service, which promotes client choice and control and ensure clients learn new skills, make positive life choices and achieve the best possible outcomes. As a Specialist Support Worker, you would work with the wider staff team to share your skills and expertise, which includes developing & promoting our Harm Reduction work

The Specialist Support Worker also works closely with the Addiction Team, delivering Naloxone training and leading group work.
You will maintain records and submit a monthly report on stats and trends.

The successful candidate(s) will be able to demonstrate:

Knowledge of the main support needs of homeless and vulnerable clients
Skills and knowledge in the area of substance use.
Knowledge of the benefit system and an understanding of supported housing funding streams and reporting requirements.
Experience of developing and delivering support services.
Ability to work in close co-operation with colleagues and external agencies to ensure effective provision of multi – agency services.
Understand the principles and application of working in a Trauma Informed way.
Level 3 SVQ qualification or equivalent in a related field or a willingness to work towards.

In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references, proof of right to work in the UK, Enhanced DBS Disclosure PVG check.
For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

JOB TITLE: Customer Support

SALARY: £23,500

LOCATION(S): Glasgow covering our friendly branches
HOURS: 35 hours a week, including some Saturdays

WORKING PATTERN: Full-time

About this opportunity
Do you want to be part of a team that makes a genuine difference to customers, businesses and communities?

As one of our Customer Support colleagues, you'll learn, grow and develop within an inclusive organisation with genuine values focussed on putting people first.

You could be in one of our branches helping our customers side by side, or working from home, doing your best to help the person at the other end of the line (we also connect via social media, web-chat and remote advice video calls).

You'll learn to make the most of your best talent - helping people. You'll show you care and understand what matters to them and if you don't know the answer then you'll have access to a supportive team that do.

From Day 1 we'll provide all the training and support you'll need. Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, potential hybrid working and a wide variety of career opportunities - you'll find them all here.

About us
From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

• Crucially, you're a people person - to be honest and genuine, caring about helping people with their finances (no previous financial services experience required)
• The ability to quickly build relationships to give customers a fantastic experience.
• The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
• The commitment to deliver on your promises and going above and beyond for your customer.
• A genuine teammate - collaborating closely with colleagues to ensure your customers' needs are met.
• If located in in one of our hybrid locations, you will need to meet our Homeworking criteria, for example, a quiet, private room at home, stable internet connection.

To be successful in this role, you will need to be a LBG advocate, an expert in using our mobile app and demonstrate excellent knowledge of our products and services. This will mean you are able to offer fantastic support to our customers. Should you be offered the role, we'd really encourage you to use the app so that you become familiar with it and we'd hope that you use our products as well, if you don't already!."

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?

Apply today and find out more. (Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.)

Proud member of the Disability Confident employer scheme

Working hours: 40 hours per week
Interview Date: To be confirmed
Working hours: 40 hours per week
Details: Permanent - working days/evenings and weekends
Interview Date: To be confirmed
William Hunter House is an abstinence based supported resettlement accommodation for 37 male and females. We provide effective person centred support on the maintenance of life skills, mental health, addiction, social inclusion, employability and to achieve a better quality of life for homeless adults within the Glasgow Area. We are looking to recruit a Support Worker to join our team.
Key Responsibilities:
As a motivated and dynamic Support Worker you will be responsible for developing and delivering a high quality programme of person centred support which promotes client choice and control. You will ensure that everything you do will be underpinned by our core values, demonstrated within our daily practice and measured against our priorities of Transformation, Integration, Discipleship and Effectiveness.
The successful candidate(s) will be able to demonstrate:

Knowledge of the benefits system and an understanding of supported housing funding streams and reporting requirements.
Knowledge of the main support needs which are commonly faced by homeless and vulnerable clients.
Understanding legislation relation to Health and Safety and safeguarding of clients and staff.
Ensure successful client outcomes which demonstrate quality and effectiveness in all aspects of the programme.

In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references, proof of right to work in the UK and a satisfactory PVG Scheme disclosure check. Please note that you will be required to pay either for a new PVG Scheme Membership application (£59.00) or for the Scheme Record Update fee (£18.00) if you are already a member of the PVG Scheme.All new employees have to register with the SSSC within 6 months of employment and are responsible for the fee.
For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Position: Customer Service Advisor
Type: Full-Time, Permanent
Hours: Monday - Friday, 9 AM - 5 PM
Salary: £22,800 - £26,000
Start Date: 9th December

Are you enthusiastic about providing top-notch customer service? Do you excel in a customer-centric environment? If you're looking for a fulfilling and dynamic role, we want to hear from you!

We are currently seeking Customer Service Advisors to join our prestigious banking client, based in the lively city of Glasgow.
Key Responsibilities:
* Manage inbound customer calls
* Resolve banking queries and concerns with empathy
* Assist customers with their claims
* Deliver exceptional customer service
* Utilize various systems to provide efficient solutions
What We Offer:
* Extensive training and continuous professional development
* Generous holiday allowance exceeding 7 weeks
* Annual performance-based bonus
* Attractive discounts on our services
* Opportunity to purchase company shares
Skills:
* Outstanding communication skills
* Proficiency with IT systems
* Empathetic and customer-focused approach
* Strong customer service abilities
* Capability to meet KPIs
If you're ready to make a significant impact in the customer service field, apply now to join our team!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Grade UE06: £33,882 to £39,105 per annum
College of Science and Engineering / School of Physics and Astronomy
Full time: 35 hours per week
Open-ended: permanent post

We are looking for a Research Support Officer to provide pre- and post- award support for research projects and grant applications in the School. You will take a leading role in monitoring expenditure against available funds, providing recommendations to Principal Investigators on how to optimise use of available funds, ensuring compliance with funder regulations.

The School of Physics and Astronomy at the University of Edinburgh is committed to encouraging equality and diversity among our workforce, and eliminating discrimination. The School strives to create a more diverse, equitable and inclusive workplace for all and we are looking to actively diversify our staff. We welcome applications from all qualified candidates and in particular encourage applications from people of colour, women, people with disabilities, LGBTQ+ people and other minority and under-represented groups. We aim to ensure that our culture and systems support flexible and family-friendly working, as evidenced by our Juno Champion and Athena SWAN Silver awards.



Your skills and attributes for success:

High levels of numeracy and accuracy;
Strong financial management skills;
Experience of research grant management;
Ability to work independently, and prioritise a busy workload;
Good time management and organisational skills;
Good communication and interpersonal skills and ability to use tact and diplomacy.

Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 247,000 team members deliver experiences that enrich and nourish the lives of millions of people in 19 countries around the world every day.

Aramark UK are currently recruiting a Food Service Assistant to join our team working at South Lanarkshire College, Glasgow, G75 0NE.


You will be performing basic food preparation, preparing sandwiches and other grab and go foods. Alongside this, you will also be working front of house, operating the tills and providing excellent customer service to our customers.

Aramark UK are making a work life balance achievable whilst still working in hospitality, cultivating your culinary career with a world leading organisation. Aramark provides world-class contract catering services to our extensive list of clients across the UK, including Defence and Judicial, private industry and Education. We are very lucky to have some of the best Culinary and Catering talent that the UK has to offer working within our teams.




What we offer:



- This is a full time position, 35 hours per week, Monday
- Friday, Term time only! You will be working 41 weeks of the year
- giving you plenty of time off over the holidays! The hourly rate is £12.
- On site parking and local transport links!
- You will have access to MyStaffShop
- which includes 100's of discounts, including savings on your weekly supermarket shop and weekend treats!
- We also offer a company package including life assurance, pension contributions, term time only, and many more perks!
- You will also be joining a great team, with fabulous career prospect and could lead to all sorts of opportunities – we LOVE to promote from within!
- As we are passionate about developing our people from within, great training is provided. We also offer apprenticeship schemes, so your learning journey can continue!





A day in the life of a Food Service Assistant:



- General front of house duties such as clearing tables, table service, customer service
- Till work and taking payments
- Restocking items and stock rotation
- General cleaning of front and back of house
- Sweeping/Mopping and general house keeping to ensure areas are cleaned to a high standard at all times.
- We aim for all staff to be multi skilled and flexible with full training and support provided both on the job and via our e learning portal.





You'll be set up for success if you have:



- Must be able to pass full security vetting and DBS checks
- Previous food service experience is desirable, however full training will be given on site.


If this role appeals to you, then apply now and show us the value you will bring.

Job Reference 542683

All applications will be treated in the strictest confidence.




About Aramark


At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.
We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – careers@aramark.co.uk
Join us in fostering a workplace where everyone can achieve their full potential.


- General front of house duties such as clearing tables, table service, customer service
- Till work and taking payments
- Restocking items and stock rotation
- General cleaning of front and back of house
- Sweeping/Mopping and general house keeping to ensure areas are cleaned to a high standard at all times.
- We aim for all staff to be multi skilled and flexible with full training and support provided both on the job and via our e learning portal.

- This is a full time position, 35 hours per week, Monday
- Friday, Term time only! You will be working 41 weeks of the year
- giving you plenty of time off over the holidays! The hourly rate is £12.
- On site parking and local transport links!
- You will have access to MyStaffShop
- which includes 100's of discounts, including savings on your weekly supermarket shop and weekend treats!
- We also offer a company package including life assurance, pension contributions, term time only, and many more perks!
- You will also be joining a great team, with fabulous career prospect and could lead to all sorts of opportunities – we LOVE to promote from within!
- As we are passionate about developing our people from within, great training is provided. We also offer apprenticeship schemes, so your learning journey can continue!

Edinburgh Futures Institute (EFI) / College of Arts, Humanities and Social Sciences
Grade UE03: £23,114 to £25,148 per annum
Full-time: 35 hours per week
Open-ended: Permanent Contract

The Opportunity:

Edinburgh Futures Institute has a fantastic opportunity for an enthusiastic and motivated Receptionist to join our Building Operations team. The ideal candidate will have excellent customer service skills and be able to handle a variety of tasks. The post holder will be the first point of contact for all EFI building users and visitors, including high-profile guests and will contribute to an overall exceptional experience.

If you are a friendly and outgoing person with excellent communication skills, we encourage you to apply for this exciting opportunity.

The salary for this post is £23,114 to £25,148 per annum.


Your skills and attributes for success:

Ability to plan and prioritise own workload;

Friendly, professional and approachable manner;

Able to stay calm under pressure;

Customer-focused approach;

Working independently and using initiative;

**Position: Customer Service Advisor**
**Type: Full-Time, Permanent**
**Hours: Monday - Friday, 9 AM - 5 PM**
**Salary: £22,800 - £26,000**
**Start Date: 9th December**

Are you passionate about delivering outstanding customer service? Do you thrive in a customer-focused environment? If you're seeking a rewarding and challenging role, we want to hear from you!

We are currently recruiting Customer Service Advisors for our esteemed banking client, located in the vibrant heart of Glasgow.

**Key Responsibilities:**
- Handle inbound calls from customers
- Address banking queries and concerns with care
- Assist customers with their claims
- Provide exceptional customer service
- Navigate various systems to deliver efficient solutions

**What We Offer:**
- Comprehensive training and ongoing professional development
- Generous holiday allowance of over 7 weeks
- Performance-based annual bonus
- Attractive discounts on our services
- Opportunity to purchase company shares

**Skills:**
- Excellent communication skills
- Proficient with IT systems
- Empathetic and customer-centric approach
- Strong customer service skills
- Ability to meet KPIs

If you're ready to make a positive impact in the world of customer service, apply now to join our team!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

**Position: Customer Service Advisor**
**Type: Full-Time, Permanent**
**Hours: Monday - Friday, 9 AM - 5 PM**
**Salary: £22,800 - £26,000**
**Start Date: 9th December**

Are you passionate about delivering outstanding customer service? Do you thrive in a customer-focused environment? If you're seeking a rewarding and challenging role, we want to hear from you!

We are currently recruiting Customer Service Advisors for our esteemed banking client, located in the vibrant heart of Glasgow.

**Key Responsibilities:**
- Handle inbound calls from customers
- Address banking queries and concerns with care
- Assist customers with their claims
- Provide exceptional customer service
- Navigate various systems to deliver efficient solutions

**What We Offer:**
- Comprehensive training and ongoing professional development
- Generous holiday allowance of over 7 weeks
- Performance-based annual bonus
- Attractive discounts on our services
- Opportunity to purchase company shares

**Skills:**
- Excellent communication skills
- Proficient with IT systems
- Empathetic and customer-centric approach
- Strong customer service skills
- Ability to meet KPIs

If you're ready to make a positive impact in the world of customer service, apply now to join our team!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Are you an experienced Field Service Engineer seeking a new opportunity?

Our superb client is seeking an experienced Field Service Engineer to join them on a permanent basis to be based in Scotland travelling between Edinburgh & Glasgow travelling to customer sites across the region working core hours of 8.00am - 4.30pm Monday to Friday. Any work conducted outside of these hours will be payable as overtime.

Responsibilities

To be considered for the role of Field Service Engineer, you will have:-

Previous and recent service engineering and maintenance experience working on construction machinery / plant machinery, HGV or agricultural machinery.
You will carry out plant machinery diagnostics
Servicing and repairing in a customer facing site visit based role.

Skills required

As Field Service Engineer, you will be:-

A strong ambassador for your employer
You will need to be experienced in hydraulic systems, axles, manual transmission and power shift, working on cam-bus electrical systems and working on relevant machinery as detailed.
Will build strong business relationships with your customer
Promoting a professional company image at all times
Meeting and exceeding customer expectations.
You will hold NVQ Level 2, 3 or an equivalent qualification and will have proven relevant plant industry servicing and maintenance experience within construction, HGV, agricultural machinery.
You will have a full UK driving licence.

Benefits

This position offers the chance to join a superb well respected organisation who offer further progression, training and development, excellent benefits and job satisfaction.
Basic salary is from £32,000 - £40,000 depending of level of experience and there is a chance to work additional hours where you will receive overtime pay, taking your salary to a generous OTE level, plus a tooling allowance. 22 days paid annual leave rising with length of service plus bank holiday, company pension, discounted products, employee perks and benefits, company uniform, career development and much, much more

Please apply with your CV and details of your salary expectations.

Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data.

Service Advisor

- Franchised Dealership
- Edinburgh area
- Basic Salary up to £30,000
- Achievable earnings up to £40,000
- 42.5 hour working week.

Is the answer to any of following a Yes if so this is the Role for you:

- Do you have experience with working in a Service Department as a Service Advisor?
- Would you be interested in working with an award-winning privately owned franchised garage?
- Are you looking for opportunities of manufacturer accreditation, training and development?

I am working with a client who is looking to expand their Service Department with an experienced Service Advisor for their franchised dealership that is located in Edinburgh.

What is needed as a Service Advisor:

- Previous experience as a Service Advisor.
- Previous working experience in a Franchised Dealership.
- Good knowledge of the Motor Trade.
- Possesses fantastic customer service skills.
- Able to manage being in a fast-paced environment.
- Can keep customers updated with progress.
- Able to upsell service plans and repairs when needed.
- Can be self-motivated to reach targets and KPI’s.
- Able to handle and process paperwork and payments.

What is on offer as a Service Advisor:

- Franchised Dealership.
- Edinburgh area.
- Basic Salary up to £30,000
- Achievable earnings up to £40,000
- 42.5 hour working week – 1 in 3 Saturdays
- Manufacture and Industry training courses.
- Career progression and development available.

If you are interested in this Service Advisor Job or any other Jobs in Scotland, please contact Kevin Barnbrook at Perfect Placement Today!

At Perfect Placement, we specialise in Motor Trade Jobs, so if you are looking to improve your Automotive Career please get in touch with us today.

We are the leading UK Motor Trade Recruiters with over 1,400 Automotive Vacancies across the whole of the UK!!

About The Role
Godden Lodge, Benfleet, SS7 3GL

Please note that this role is for DAY SHIFTS only.
In your role as a Care Assistant at HC-One, you’ll value kindness above all. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell.

By joining HC-One you’ll have a wonderful opportunity to give something back to those people.

Right now, we’re looking for an enthusiastic and committed Care Assistant to join the team at our care home. Whether we're providing long or short-term, convalescence, respite or palliative care, our focus is on providing the highest quality service at all times.

As a Care Assistant under the guidance of a Registered Nurse, taking responsibility for the physical and emotional well being and social needs of our residents. Assisting residents with personal care activities such as washing, personal hygiene, dressing and assisting with meals.
Delivering a level of care that truly comes from the heart. It’s about making sure our residents never lose their dignity or sense of individuality as you get involved in general activities within the care home. And, whether you’re helping someone with limited mobility to learn to use an aid, offering emotional support to a confused or distressed resident or delivering care to someone at the end of their life, you’ll always have their well-being in mind above anything else.
Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.
About HC-One
At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life.
To be able to provide the kindest possible care there are 5 qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We're creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on.
We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.
Our dedicated, professional colleagues strive to always deliver outstanding care – and we care about our talented teams too, supporting them in their professional and personal growth. We are committed to developing people that work for us through robust career pathways, CPD and post graduate programmes. Throughout your career, HC-One will invest in you with great opportunities to progress into regional and national roles.
We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your well-being:

- Great work life balance
- An hourly rate is subject to experience and qualifications
- Paid Enhanced DBS/PVG
- Free uniform
- During a shift of eight hours or more a nutritious meal will be available
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Group life assurance cover
- Wagestream - financial wellbeing and flexible access to pay as you need it
- Award-winning learning and development and support to achieve qualifications
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
- An attractive refer a friend scheme of up to £1000 per referral, depending on the role

We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family. We are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one with full support provided on your journey.

About The Role
In your role as a Care Assistant at HC-One, you’ll value kindness above all. We are looking for a 40hr Nightshift contract . It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell.

By joining HC-One you’ll have a wonderful opportunity to give something back to those people.

Right now, we’re looking for an enthusiastic and committed Care Assistant to join the team at our care home. Whether we're providing long or short-term, convalescence, respite or palliative care, our focus is on providing the highest quality service at all times.

As a Care Assistant under the guidance of a Registered Nurse, taking responsibility for the physical and emotional well being and social needs of our residents. Assisting residents with personal care activities such as washing, personal hygiene, dressing and assisting with meals.
Delivering a level of care that truly comes from the heart. It’s about making sure our residents never lose their dignity or sense of individuality as you get involved in general activities within the care home. And, whether you’re helping someone with limited mobility to learn to use an aid, offering emotional support to a confused or distressed resident or delivering care to someone at the end of their life, you’ll always have their well-being in mind above anything else.
Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.

About The Company
At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life.
To be able to provide the kindest possible care there are 5 values or qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We're creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on.
We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.
Our dedicated, professional colleagues strive to always deliver outstanding care – and we care about our talented teams too, supporting them in their professional and personal growth. We are committed to developing people that work for us through robust career pathways, CPD and post graduate programmes. Throughout your career, HC-One will invest in you with great opportunities to progress into regional and national roles.
We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your well-being:

- Great work life balance
- An hourly rate is subject to experience and qualifications
- Paid Enhanced DBS/PVG
- Free uniform
- During a shift of eight hours or more a nutritious meal will be available
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Group life assurance cover
- Wagestream - financial wellbeing and flexible access to pay as you need it
- Award-winning learning and development and support to achieve qualifications
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
- An attractive refer a friend scheme of up to £1000 per referral, depending on the role

We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family. We are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one with full support provided on your journey.