Total 463 Customer Service job vacancies in Glasgow, G1 1AB

Job Description

Before applying for this job, it is important that you read the Applicant Guidance by clicking on this link and the Job Profile attached. These explain the job role and the type of person we're looking for. If you are new to the caring profession you should check to see if it is the career for you by going to http://www.aquestionofcare.org.uk and trying their interactive video challenge.

Location: City Wide
Duration: Permanent.

Hours: 18 - 36 hours

We are looking for someone to support service users in the community across Aberdeen City. We are looking for someone who can show empathy, compassion, and understand the needs of vulnerable people. The right person would be someone who can offer high standards of care, be flexible, committed, enthusiastic. Interim Care at Home is a Bon Accord Care service offering short term care and support in our service user’s own homes. We provide person centred care packages and work alongside other professionals to ensure needs are meet through high quality support. Through this co-ordinated care we support to maximise wellbeing, whilst ensuring our service users have control and choice over their care and how it is delivered.

The shift patterns are 07:30 – 13:30 and 16:00 – 22:00. We work on a 2-week rota to meet the needs of the service, where you would be working every second weekend. There is a 33% enhancement rate for working after 20:00 and 40% enhancement rate for working Saturdays and Sundays

Full training and comprehensive induction, PVG Paid, Local Government Pension, Refer a friend bonus scheme, Mileage paid at 45p per mile, Annual leave starting at 28 days plus public holidays pro-rota.

Applicants must hold a full driving licence.

Job Purpose:
Throughout Aberdeen city you will provide a high standard of person-centred care and support for service users in a range of accommodation settings, including their own homes. You will work as part of a team to support carers and to enable service users to maintain and develop their potential and contribute to their social, physical and mental wellbeing

Requirements

The post holder needs to hold as a minimum:

Qualification required by SSSC

Protection of Vulnerable Groups Scheme Record (PVG) or willing to become a scheme member

To have registered or undertaken registration with the SSSC where applicable

Full UK Driving Licence

Responsibilities

The post holder is expected to demonstrate:

The ability to provide personal care to a range of people with support needs

The ability to promote dignity, respect, choice and independent living and work in an anti-discriminatory way

The ability to communicate effectively and work in partnership with service users, staff, carers, families and internal/external professionals to achieve improved outcomes for service users

An ability to work as part of a team and provide guidance and support to other members of staff

The Individual

Please see Job Profile for further details

Proud member of the Disability Confident employer scheme

We're hiring in Pollok and Govan!!The Richmond Fellowship Scotland makes a real difference in supporting people with their everyday lives. We have an exciting opportunity to join our Glasgow South Central Housing Support service as Bank Support Practitioner on a bank contract. Our bank contracts will give you flexibility over the days and hours you work. Tell us when you're available and we'll look to give you shifts to fit.You don’t need previous experience in care to join our team as a Support Practitioner as we recruit on values and transferable skills. We provide full training along with the opportunity for you to complete your SVQ.The role:Our Glasgow South Central Housing Support service supports individuals in the Pollock and Govan area, both within their own residential properties and in a core building. We support individuals on an outcome-based programme which will see them grow in confidence and learn life skills to increase their independence. You’ll take an active interest in their hobbies with include going out for walks and to their social clubs, volunteering and shopping. With your help, you’ll enable the individuals to explore new opportunities and reduce social isolation.The people we support require assistance with tasks, such as personal care, homecare and household tasks, medication, meal preparation or support with cooking meals, shopping, managing finances, arranging appointments or accessing their local community.To be an amazing Support Practitioner, we’ll need you to:Have an empathetic and caring natureExcellent verbal and written communication skillsIT literateBe able to work well in a team environment and on your ownGood organisational skills Shift Patterns:Our dedicated team provide tailored support 24/7 and shift patterns include working days, evenings, sleepovers, weekends and bank/public holidays. Benefits:Generous annual leaveCash back and discounts at a variety of high street and online retailersContinuous in-house training opportunities and chances to further your career in social careRefer-a-friend scheme - £150 reward for successfully referring a colleagueEmployee forum - for employees to voice their opinions and give feedback which in turn, allows us to continuously improve as an employerFree Membership of Glasgow Credit UnionHSF Health Care plan, counselling and life works serviceClosing Date: 4/12/24 (we reserve the right to close the advert early)If you are applying via a job board then please be aware that you must submit an application via our website otherwise we will be unable to contact you!All successful Support Practitioner applicants will be given a conditional offer- this is subject to the receipt of satisfactory references and PVG; having a conviction will not necessarily debar you from working in this sector. All new colleagues will be required to register with the SSSC within 3 months of their start date.Schedule 9 Part 1 (1)(1)(a) of the Equality Act 2010 applies to this post.We encourage applications from diverse backgrounds and are committed to creating an inclusive environment for all employees. We welcome applications irrespective of race, ethnicity or national origin, religion, gender, disability, age, marital, parental status or sexual orientation. Our mission is to welcome everyone and create inclusive teams.We celebrate difference and encourage everyone to join us.

We're hiring in Glasgow!!The Richmond Fellowship Scotland makes a real difference in supporting people with their everyday lives. We have an exciting opportunity to join our Hopeman Avenue service as Bank Support Practitioner on a bank contract. Our bank contracts will give you flexibility over the days and hours you work. Tell us when you're available and we'll look to give you shifts to fit.You don’t need previous experience in care to join our team as a Support Practitioner as we recruit on values and transferable skills. We provide full training along with the opportunity for you to complete your SVQ.The role:Hopeman Avenue is a registered care home based in Arden (5 mins from Silverburn shopping centre). The service provides support to eight adults with mental health support needs within a purpose-built care home on one level.We focus on fun and opportunities for people to be fully involved within the surrounding communities and take advantage of any activities and opportunities for people to learn what they want in their life and pursue this, with support.The people we support require assistance with tasks, such as personal care, homecare and household tasks, medication, meal preparation or support with cooking meals, shopping, managing finances, arranging appointments or accessing their local community.To be an amazing Support Practitioner, we’ll need you to:Have an empathetic and caring natureExcellent verbal and written communication skillsIT literateBe able to work well in a team environment and on your ownGood organisational skills Shift Patterns:Our dedicated team provide tailored support 24/7 and shift patterns include working days, evenings, sleepovers, weekends and bank/public holidays. Benefits:Generous annual leaveCash back and discounts at a variety of high street and online retailersContinuous in-house training opportunities and chances to further your career in social careRefer-a-friend scheme - £150 reward for successfully referring a colleagueEmployee forum - for employees to voice their opinions and give feedback which in turn, allows us to continuously improve as an employerFree Membership of Glasgow Credit UnionHSF Health Care plan, counselling and life works serviceClosing Date: 4/12/24 (we reserve the right to close the advert early)If you are applying via a job board then please be aware that you must submit an application via our website otherwise we will be unable to contact you!All successful Support Practitioner applicants will be given a conditional offer- this is subject to the receipt of satisfactory references and PVG; having a conviction will not necessarily debar you from working in this sector. All new colleagues will be required to register with the SSSC within 3 months of their start date.Schedule 9 Part 1 (1)(1)(a) of the Equality Act 2010 applies to this post.We encourage applications from diverse backgrounds and are committed to creating an inclusive environment for all employees. We welcome applications irrespective of race, ethnicity or national origin, religion, gender, disability, age, marital, parental status or sexual orientation. Our mission is to welcome everyone and create inclusive teams.We celebrate difference and encourage everyone to join us.

Working hours: 40 hours per week
Interview Date: To be confirmed
The Salvation Army provides support and emergency accommodation for homeless adults within the Glasgow Area. We are looking to recruit a highly motivated Person to join our team in William Hunter House Lifehouse, accommodating 37 male /female adults.
Key Responsibilities:
As such person you will deliver a high-quality support service, which promotes client choice and control and ensure clients learn new skills, make positive life choices and achieve the best possible outcomes. As a Specialist Support Worker, you would work with the wider staff team to share your skills and expertise, which includes developing & promoting our Harm Reduction work

The Specialist Support Worker also works closely with the Addiction Team, delivering Naloxone training and leading group work.
You will maintain records and submit a monthly report on stats and trends.

The successful candidate(s) will be able to demonstrate:

Knowledge of the main support needs of homeless and vulnerable clients
Skills and knowledge in the area of substance use.
Knowledge of the benefit system and an understanding of supported housing funding streams and reporting requirements.
Experience of developing and delivering support services.
Ability to work in close co-operation with colleagues and external agencies to ensure effective provision of multi – agency services.
Understand the principles and application of working in a Trauma Informed way.
Level 3 SVQ qualification or equivalent in a related field or a willingness to work towards.

In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references, proof of right to work in the UK, Enhanced DBS Disclosure PVG check.
For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

JOB TITLE: Customer Support

SALARY: £23,500

LOCATION(S): Glasgow covering our friendly branches
HOURS: 35 hours a week, including some Saturdays

WORKING PATTERN: Full-time

About this opportunity
Do you want to be part of a team that makes a genuine difference to customers, businesses and communities?

As one of our Customer Support colleagues, you'll learn, grow and develop within an inclusive organisation with genuine values focussed on putting people first.

You could be in one of our branches helping our customers side by side, or working from home, doing your best to help the person at the other end of the line (we also connect via social media, web-chat and remote advice video calls).

You'll learn to make the most of your best talent - helping people. You'll show you care and understand what matters to them and if you don't know the answer then you'll have access to a supportive team that do.

From Day 1 we'll provide all the training and support you'll need. Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, potential hybrid working and a wide variety of career opportunities - you'll find them all here.

About us
From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

• Crucially, you're a people person - to be honest and genuine, caring about helping people with their finances (no previous financial services experience required)
• The ability to quickly build relationships to give customers a fantastic experience.
• The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
• The commitment to deliver on your promises and going above and beyond for your customer.
• A genuine teammate - collaborating closely with colleagues to ensure your customers' needs are met.
• If located in in one of our hybrid locations, you will need to meet our Homeworking criteria, for example, a quiet, private room at home, stable internet connection.

To be successful in this role, you will need to be a LBG advocate, an expert in using our mobile app and demonstrate excellent knowledge of our products and services. This will mean you are able to offer fantastic support to our customers. Should you be offered the role, we'd really encourage you to use the app so that you become familiar with it and we'd hope that you use our products as well, if you don't already!."

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?

Apply today and find out more. (Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.)

Proud member of the Disability Confident employer scheme

Working hours: 40 hours per week
Interview Date: To be confirmed
Working hours: 40 hours per week
Details: Permanent - working days/evenings and weekends
Interview Date: To be confirmed
William Hunter House is an abstinence based supported resettlement accommodation for 37 male and females. We provide effective person centred support on the maintenance of life skills, mental health, addiction, social inclusion, employability and to achieve a better quality of life for homeless adults within the Glasgow Area. We are looking to recruit a Support Worker to join our team.
Key Responsibilities:
As a motivated and dynamic Support Worker you will be responsible for developing and delivering a high quality programme of person centred support which promotes client choice and control. You will ensure that everything you do will be underpinned by our core values, demonstrated within our daily practice and measured against our priorities of Transformation, Integration, Discipleship and Effectiveness.
The successful candidate(s) will be able to demonstrate:

Knowledge of the benefits system and an understanding of supported housing funding streams and reporting requirements.
Knowledge of the main support needs which are commonly faced by homeless and vulnerable clients.
Understanding legislation relation to Health and Safety and safeguarding of clients and staff.
Ensure successful client outcomes which demonstrate quality and effectiveness in all aspects of the programme.

In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references, proof of right to work in the UK and a satisfactory PVG Scheme disclosure check. Please note that you will be required to pay either for a new PVG Scheme Membership application (£59.00) or for the Scheme Record Update fee (£18.00) if you are already a member of the PVG Scheme.All new employees have to register with the SSSC within 6 months of employment and are responsible for the fee.
For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Position: Customer Service Advisor
Type: Full-Time, Permanent
Hours: Monday - Friday, 9 AM - 5 PM
Salary: £22,800 - £26,000
Start Date: 9th December

Are you enthusiastic about providing top-notch customer service? Do you excel in a customer-centric environment? If you're looking for a fulfilling and dynamic role, we want to hear from you!

We are currently seeking Customer Service Advisors to join our prestigious banking client, based in the lively city of Glasgow.
Key Responsibilities:
* Manage inbound customer calls
* Resolve banking queries and concerns with empathy
* Assist customers with their claims
* Deliver exceptional customer service
* Utilize various systems to provide efficient solutions
What We Offer:
* Extensive training and continuous professional development
* Generous holiday allowance exceeding 7 weeks
* Annual performance-based bonus
* Attractive discounts on our services
* Opportunity to purchase company shares
Skills:
* Outstanding communication skills
* Proficiency with IT systems
* Empathetic and customer-focused approach
* Strong customer service abilities
* Capability to meet KPIs
If you're ready to make a significant impact in the customer service field, apply now to join our team!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Your new company
A rapidly growing and fast-paced manufacturing organisation based in Wolverhampton, looking for an Administration / Customer Service / Sales experienced candidate to join them on a permanent basis.

Your new role

• Providing sales quotations
• Full sales administrative support
• Handling general customer enquiries
• Deal with logistics / shipping / export enquiries
• Customer communication
• Attending sales meetings in order to support sales team
• Liaise between departments

What you'll need to succeed

• 3+ years in a Sales Administration role
• Strong knowledge of logistics / sales / customer accounts
• Exceptional written and verbal communication skills, English as a first language is essential
• Customer-focused approach

What you'll get in return

• 35 hour working week
• Excellent holiday allocation
• Company bonus scheme

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new role
Southend-on-Sea City Council are looking for a permanent Social Worker to provide professional and comprehensive casework to a caseload of children and young people within the busy Family Support & Protection Team.This position will be mostly working from home, but you do need to be able to get to the city to complete assessments and join your team on site.

*This position attracts the added incentive of a one-off payment of £7,500, after you have been employed in this post for 3 years and 1 day.

You are required to provide professional and comprehensive casework to a caseload (average of 17 -20) of children and young people within the long-term children's social work teams. You will be developing and maintaining relationships with children and families who require longer-term social work intervention, including those subject to child protection plans, complex child in need, PLO/Pre Proceedings and, if required, within the court arena.

You need to provide an efficient and cost-effective service to children, young people and their families, ensuring that the needs of the children and their parents/carers are professionally assessed. Investigate, evaluate and analyse information on cases, demonstrating clarity of assessment, reliability of information, evidence conclusions and realistic action plans.

The quality of practice will be supported by regular supervision; training opportunities, tools and resources are readily available to assist in the day-to-day work.

Nowhere else will you gain as much experience on the job, making us a sought-after place to work. If you are passionate, dedicated to making a change and ready for a challenge - you could be the candidate we are looking for.

What you'll need to succeed
To be successful in this position you must have a recognised Social Work qualification and be registered with Social Work England and have completed your ASYE.

You need to have previous experience of working within Children's Frontline services and have knowledge of child protection, looked after children and associated child in need social work practice is essential, along with knowledge of methods of social work intervention.Knowledge of relevant legislation, regulations, guidance & policy issues.

What you'll get in return
When joining the council, you can enjoy a range of benefits including: 25 days annual leave, flexible working, and excellent training and development opportunities. They are committed to ensuring that you are supported in this varied and challenging role with the appropriate level of training.
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 247,000 team members deliver experiences that enrich and nourish the lives of millions of people in 19 countries around the world every day.

Aramark UK are currently recruiting a Food Service Assistant to join our team working at South Lanarkshire College, Glasgow, G75 0NE.


You will be performing basic food preparation, preparing sandwiches and other grab and go foods. Alongside this, you will also be working front of house, operating the tills and providing excellent customer service to our customers.

Aramark UK are making a work life balance achievable whilst still working in hospitality, cultivating your culinary career with a world leading organisation. Aramark provides world-class contract catering services to our extensive list of clients across the UK, including Defence and Judicial, private industry and Education. We are very lucky to have some of the best Culinary and Catering talent that the UK has to offer working within our teams.




What we offer:



- This is a full time position, 35 hours per week, Monday
- Friday, Term time only! You will be working 41 weeks of the year
- giving you plenty of time off over the holidays! The hourly rate is £12.
- On site parking and local transport links!
- You will have access to MyStaffShop
- which includes 100's of discounts, including savings on your weekly supermarket shop and weekend treats!
- We also offer a company package including life assurance, pension contributions, term time only, and many more perks!
- You will also be joining a great team, with fabulous career prospect and could lead to all sorts of opportunities – we LOVE to promote from within!
- As we are passionate about developing our people from within, great training is provided. We also offer apprenticeship schemes, so your learning journey can continue!





A day in the life of a Food Service Assistant:



- General front of house duties such as clearing tables, table service, customer service
- Till work and taking payments
- Restocking items and stock rotation
- General cleaning of front and back of house
- Sweeping/Mopping and general house keeping to ensure areas are cleaned to a high standard at all times.
- We aim for all staff to be multi skilled and flexible with full training and support provided both on the job and via our e learning portal.





You'll be set up for success if you have:



- Must be able to pass full security vetting and DBS checks
- Previous food service experience is desirable, however full training will be given on site.


If this role appeals to you, then apply now and show us the value you will bring.

Job Reference 542683

All applications will be treated in the strictest confidence.




About Aramark


At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.
We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – careers@aramark.co.uk
Join us in fostering a workplace where everyone can achieve their full potential.


- General front of house duties such as clearing tables, table service, customer service
- Till work and taking payments
- Restocking items and stock rotation
- General cleaning of front and back of house
- Sweeping/Mopping and general house keeping to ensure areas are cleaned to a high standard at all times.
- We aim for all staff to be multi skilled and flexible with full training and support provided both on the job and via our e learning portal.

- This is a full time position, 35 hours per week, Monday
- Friday, Term time only! You will be working 41 weeks of the year
- giving you plenty of time off over the holidays! The hourly rate is £12.
- On site parking and local transport links!
- You will have access to MyStaffShop
- which includes 100's of discounts, including savings on your weekly supermarket shop and weekend treats!
- We also offer a company package including life assurance, pension contributions, term time only, and many more perks!
- You will also be joining a great team, with fabulous career prospect and could lead to all sorts of opportunities – we LOVE to promote from within!
- As we are passionate about developing our people from within, great training is provided. We also offer apprenticeship schemes, so your learning journey can continue!

**Position: Customer Service Advisor**
**Type: Full-Time, Permanent**
**Hours: Monday - Friday, 9 AM - 5 PM**
**Salary: £22,800 - £26,000**
**Start Date: 9th December**

Are you passionate about delivering outstanding customer service? Do you thrive in a customer-focused environment? If you're seeking a rewarding and challenging role, we want to hear from you!

We are currently recruiting Customer Service Advisors for our esteemed banking client, located in the vibrant heart of Glasgow.

**Key Responsibilities:**
- Handle inbound calls from customers
- Address banking queries and concerns with care
- Assist customers with their claims
- Provide exceptional customer service
- Navigate various systems to deliver efficient solutions

**What We Offer:**
- Comprehensive training and ongoing professional development
- Generous holiday allowance of over 7 weeks
- Performance-based annual bonus
- Attractive discounts on our services
- Opportunity to purchase company shares

**Skills:**
- Excellent communication skills
- Proficient with IT systems
- Empathetic and customer-centric approach
- Strong customer service skills
- Ability to meet KPIs

If you're ready to make a positive impact in the world of customer service, apply now to join our team!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

**Position: Customer Service Advisor**
**Type: Full-Time, Permanent**
**Hours: Monday - Friday, 9 AM - 5 PM**
**Salary: £22,800 - £26,000**
**Start Date: 9th December**

Are you passionate about delivering outstanding customer service? Do you thrive in a customer-focused environment? If you're seeking a rewarding and challenging role, we want to hear from you!

We are currently recruiting Customer Service Advisors for our esteemed banking client, located in the vibrant heart of Glasgow.

**Key Responsibilities:**
- Handle inbound calls from customers
- Address banking queries and concerns with care
- Assist customers with their claims
- Provide exceptional customer service
- Navigate various systems to deliver efficient solutions

**What We Offer:**
- Comprehensive training and ongoing professional development
- Generous holiday allowance of over 7 weeks
- Performance-based annual bonus
- Attractive discounts on our services
- Opportunity to purchase company shares

**Skills:**
- Excellent communication skills
- Proficient with IT systems
- Empathetic and customer-centric approach
- Strong customer service skills
- Ability to meet KPIs

If you're ready to make a positive impact in the world of customer service, apply now to join our team!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

In this role, you???ll handle customer questions, provide product details, troubleshoot issues, and deliver excellent support. A passion for cars and experience in customer service are essential.

Responsibilities:

Use your automotive knowledge or experience to support customers.
Communicate clearly, both in writing and on the phone.
Apply your customer service background.
Use logical thinking to solve problems.
Work with a positive, team-oriented approach.
Hold a valid, clean UK driving license.

Key Skills:

Proven experience in customer support, especially in tech or automotive.
Familiarity with vehicle data collection methods.
Knowledge of product testing methods and tools.
Basic electronics knowledge.
Proficiency in French (required).

**Position: Customer Service Advisor**
**Type: Full-Time, Permanent**
**Hours: Monday - Friday, 9 AM - 5 PM**
**Salary: £22,800 - £26,000**
**Start Date: 9th December**

Are you passionate about delivering outstanding customer service? Do you thrive in a customer-focused environment? If you're seeking a rewarding and challenging role, we want to hear from you!

We are currently recruiting Customer Service Advisors for our esteemed banking client, located in the vibrant heart of Glasgow.

**Key Responsibilities:**
- Handle inbound calls from customers
- Address banking queries and concerns with care
- Assist customers with their claims
- Provide exceptional customer service
- Navigate various systems to deliver efficient solutions

**What We Offer:**
- Comprehensive training and ongoing professional development
- Generous holiday allowance of over 7 weeks
- Performance-based annual bonus
- Attractive discounts on our services
- Opportunity to purchase company shares

**Skills:**
- Excellent communication skills
- Proficient with IT systems
- Empathetic and customer-centric approach
- Strong customer service skills
- Ability to meet KPIs

If you're ready to make a positive impact in the world of customer service, apply now to join our team!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

College of Science & Engineering
James Watt School of Engineering

Learning and Teaching Support Administrative Support Assistant
Vacancy Reference: 158431
Salary: UofG Grade 4, £23,581 - £26,038 per annum

The University of Glasgow has been changing the world for more than 572 years. Today, we are one of the world's top 100 universities and ranked 13th in the world in the Times Higher Education (THE) World Impact Rankings 2023, demonstrating that we are not only one of the best universities in the United Kingdom, but one of the best universities for the world. Our people have always been at the forefront of innovation, and our past achievements inspire our current world changers.

An exciting opportunity has arisen for a Learning and Teaching Support Administrative Assistant to join the James Watt School of Engineering on a permanent basis.

In this role, the successful candidate will act as first point of contact on the School of Engineering’s Teaching Office reception desk providing comprehensive administrative support to the school’s academic and administrative staff as well as to undergraduate and postgraduate Engineering students. The postholder will be responsible for maintaining key systems within the School of Engineering Teaching Office related to teaching and quality assurance.

This post is full time (35 hours per week) and offered on an open ended basis.

Proud member of the Disability Confident employer scheme