Total 96 Customer Service job vacancies in GU15 2EQ

Fixed term position until 31/3/24

We are looking for a dynamic thinker to support our local planning of patient journeys. The role involves effectively planning patient journeys to and from home / health care setting using our cleric system and against set key performance indicators.

Our patients have varying clinical and mobility needs, some of our patients travel regularly with us into renal and oncology units. Our patients and staff are our priority, ensuring we show care, compassion and empathy.

You will need a calm approach under pressure, have geographical knowledge of West Essex and outlying areas. Customer service skills are also key as you will be liaising with patients, clinics and our staff, keeping calm under pressure and following the Trust's vision and values.



Responsible for the planning of transport for future dates. Responsible for the control of ambulance service resources for the current day. To ensure all patients on our transport get home as quickly as possible.

Full training is provided, the role will work on a shift basis covering a range of shifts between 0600 - 2200hrs 7 days a week. You will be required to have some flexibility and be reliable.



You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.


This advert closes on Wednesday 20 Nov 2024

ABOUT THE ROLEAs a Weekend Receptionist at our Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing. ABOUT YOUYou'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills. REWARDS PACKAGEAs well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs. Keeping the home clean and safe is no small task, which is why the role of a Bank Housekeeping Assistant is so important. The variety of housekeeping and cleaning tasks you carry out will ensure everyone can enjoy a clean, tidy and welcoming environment. This means you'll have a direct impact on our residents, their visitors and all the staff working to support them. ABOUT YOUTo join us as a Bank Housekeeping Assistant you'll need a caring nature, personable approach and good practical skills. Just as importantly, you should be reliable and keen to use your attention to detail to make a positive difference. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Registered Nurse at a Barchester care home, you'll look after the physical, psychological and social needs of our residents to help us deliver the quality care they deserve. We'll look to you to create a safe and supportive environment for residents with range of physical and mental needs, whilst also relying on your professional judgement to make critical clinical decisions. You can expect a wide range of responsibilities, from developing tailored care plans to providing medicine safely and delivering excellence across everything you do. As a Registered Nurse (RGN), you'll have the freedom and autonomy to do things the right way and be truly valued and respected for what you do. ABOUT YOUYou'll need to have current NMC registration and a good knowledge of the most up-to-date clinical practices to join us as a Registered Nurse (RGN). Experience of producing well-developed care plans and detailed risk assessments is important too, as is an understanding of regulatory frameworks, including DoLs/MCA and Royal Pharmaceutical guidelines. Dedicated and compassionate, you'll pride yourself on your person-centred, thoughtful approach to nursing. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be.

An exciting opportunity has arisen for a Community Nurse, working within the Unplanned Care team within Barking and Dagenham .

We are seeking an innovative, caring and dedicated registered Nurse to compliment the Barking & Dagenham Community Health and Social Care team.

The successful candidates will be expected to support their team, department and organisation to achieve the Trust’s Values in their day-to-day work. These are the 5P’s:
• Putting people first
• Prioritising quality
• Being progressive, innovative and continually improve
• Being professional and honest
• Promoting what is possible – independence, opportunity and choice

The post holder will be a registered nurse responsible for patients allocated to them and will asses, manage plan and deliver care, including being professional and legally accountable

Working within the unplanned care team the post holder will triage and provide care to patients within the borough of B & D requiring ad hoc/urgent visits in line with the CHSCS SOP

The unplanned care team provide cover 7 days a week between 7am and 7pm, the post holder will be required to be flexible and ensure cover, along with colleagues during this period

Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

Probationary Period

This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

High Cost Area Supplement - London

This post attracts payment for High Cost Area Supplement of 15% of the basic salary (minimum payment of £4,551 and a maximum payment of £5,735 per annum).

Certificates of Sponsorship

Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points based system.



Please see the attached job description and person specification for further details on this vacancy.

If you are an overseas qualified nurse and wanting to start your journey to becoming a UK based registered nurse with the NMC, you can check whether you are eligible to be supported through our Capital Nurse consortium. Please visit;https://www.capitalnurselondon.co.uk/how-to-apply/. Whilst NELFT is happy to welcome overseas nurses we are unable to consider your application directly. You should submit your interest and apply through the Capital Nurse London group.



Use of AI

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.


This advert closes on Monday 4 Nov 2024

Please see supporting documents for a full Job Description, Person Specification and list of responsibilities.

Your new company
Your potential new employer is a well established and successful company, who provides outstanding products and levels of service.

Your new role
You will be joining a very friendly and professional team who all work to common goals and share success. Your duties will be diverse with no two days being the same, including - managing customer orders and queries, distributing monthly reports, updating orders and managing order escalations for key customers, updating and monitoring work in progress reports and customer survey reports, daily coordination of engineering work, tracking order amendments on internal systems, coordinating daily customer updates.

What you'll need to succeed
Our client is seeking to recruit a highly motivated and organised individual who has first-class stakeholder engagement skills. The successful candidate will have gained experience in a similar role, have excellent technology skills, great coordination and planning ability. Due to the nature of the role, this vacancy will be fully office-based at the client site near Farnborough and applicants must have full right to work in the UK already in place.

What you'll get in return
Service Administration, Permanent, Farnborough, Full-Time, Monday to Friday, Fully Office Based. £27K PA, Excellent benefits, Parking available on site. Due to the nature of the role, this vacancy will be fully office-based at the client site near Farnborough and applicants must have full right to work in the UK already in place. What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

PHYLLIS TUCKWELL JOB DESCRIPTION Post: Health Care Assistant Accountable to: Inpatient Services Manager Job Purpose: Under the direction and supervision of qualified registered staff, to maintain and support the highest standards of nursing care, so as to ensure that a high quality and comprehensive service is provided to all patients, their families and carers. Responsibilities: 1.0 Clinical 1.1 To ensure statutory obligations are met that are relevant to the clinical area. 1.2 To ensure quality standards are maintained in order to provide the highest standards of holistic care. 1.3 To maintain and support the provision of assessment, planning, implementation, and evaluation of nursing care, within the limits of your qualifications and under the supervision of qualified staff. 1.4 Work to the agreed models of care and work allocation. 1.5 Escalate any clinical or non-clinical incidents to the nurse in charge, and complete incident documentation via Sentinel. Assist with investigations and risk assessments as appropriate. 2.0 Professional 2.1 To understand and work within the Health and Social Care Act 2008, and PT business plan and philosophy. 2.2 Work as part of the multidisciplinary team, providing holistic care to patients, their families and carers. 2.3 Deliver a safe and high standard of care in accordance with Phyllis Tuckwell policies, guidelines. 2.4 Where appropriate and under the supervision of qualified staff, provide information and support to patients, carers and relatives. 2.5 Maintain effective relationships with colleagues. 2.6 To maintain accurate, legible and contemporaneous records on all patients, to ensure documentation meets agreed PT standards and adheres to Caldicott Guidelines. 3.0 Managerial 3.1 To work in accordance with the PT, Health and Safety Governance policies. 3.2 To effectively maintain and support the clinical area and monitor resources including clinical supplies and equipment. 3.3 To ensure a team environment is maintained by developing effective relationships and being considerate towards colleagues, to create a team spirit and provide personal support. 3.4 Manage your own time effectively to meet PT aims and objectives. 4.0 Training and Development Team 4.1 Maintain and support the professional development and safe practice of others through peer support, leadership, supervision and teaching. Personal 4.2 Maintain up-to-date knowledge of PT guidelines, policies and procedures. 4.3 To identify and develop own knowledge and clinical skills, through continual professional development, clinical supervision, discussion with other members of the MDT, and through PT Annual Appraisal process. 5.0 Research 5.1 Participate in research and audit within the PT environment. 5.2 Assist in implementing the findings of evidence-based practice. 6.0 Safeguarding, Equality, Diversity and Inclusion Role holders are required to understand their responsibilities in the safeguarding context, ensuring that Phyllis Tuckwell reduces the risk of harm or abuse of adults and children at risk. You are required to: adhere to Phyllis Tuckwells Safeguarding Policy (held on the NEST), which supports the local authoritys multi agency safeguarding policy, the law (Care Act 2014) and Mental Capacity Act 2005 (including Deprivation of Liberty Safeguards). inform the appropriate PT professional where there is concern that an adult or child may be at risk of harm, abuse, or neglect. Phyllis Tuckwell is committed to an Equal Opportunities approach, valuing, and respecting everyone as individuals, with diverse opinions, cultures, lifestyles, and circumstances. This job description is underpinned by Phyllis Tuckwells philosophy, culture, and core values, which actively embrace diversity and inclusion and promotes total team spirit. This job description is current and subject to yearly review in consultation with the jobholder. It is liable to reflect and anticipate necessary changes to support the PT strategy.

Post: Health Care Assistant Accountable to: Inpatient Services Manager Job Purpose: Under the direction and supervision of qualified registered staff, to maintain and support the highest standards of nursing care, so as to ensure that a high quality and comprehensive service is provided to all patients, their families and carers. Responsibilities: 1.0 Clinical 1.1 To ensure statutory obligations are met that are relevant to the clinical area. 1.2 To ensure quality standards are maintained in order to provide the highest standards of holistic care. 1.3 To maintain and support the provision of assessment, planning, implementation, and evaluation of nursing care, within the limits of your qualifications and under the supervision of qualified staff. 1.4 Work to the agreed models of care and work allocation. 1.5 Escalate any clinical or non-clinical incidents to the nurse in charge, and complete incident documentation via Sentinel. Assist with investigations and risk assessments as appropriate. 2.0 Professional 2.1 To understand and work within the Health and Social Care Act 2008, and PT business plan and philosophy. 2.2 Work as part of the multidisciplinary team, providing holistic care to patients, their families and carers. 2.3 Deliver a safe and high standard of care in accordance with Phyllis Tuckwell policies, guidelines. 2.4 Where appropriate and under the supervision of qualified staff, provide information and support to patients, carers and relatives. 2.5 Maintain effective relationships with colleagues. 2.6 To maintain accurate, legible and contemporaneous records on all patients, to ensure documentation meets agreed PT standards and adheres to Caldicott Guidelines. 3.0 Managerial 3.1 To work in accordance with the PT, Health and Safety Governance policies. 3.2 To effectively maintain and support the clinical area and monitor resources including clinical supplies and equipment. 3.3 To ensure a team environment is maintained by developing effective relationships and being considerate towards colleagues, to create a team spirit and provide personal support. 3.4 Manage your own time effectively to meet PT aims and objectives. 4.0 Training and Development Team 4.1 Maintain and support the professional development and safe practice of others through peer support, leadership, supervision and teaching. Personal 4.2 Maintain up-to-date knowledge of PT guidelines, policies and procedures. 4.3 To identify and develop own knowledge and clinical skills, through continual professional development, clinical supervision, discussion with other members of the MDT, and through PT Annual Appraisal process. 5.0 Research 5.1 Participate in research and audit within the PT environment. 5.2 Assist in implementing the findings of evidence-based practice. 6.0 Safeguarding, Equality, Diversity and Inclusion 6.1 Role holders are required to understand their responsibilities in the safeguarding context, ensuring that Phyllis Tuckwell reduces the risk of harm or abuse of adults and children at risk. You are required to: adhere to Phyllis Tuckwells Safeguarding Policy (held on the NEST), which supports the local authoritys multi agency safeguarding policy, the law (Care Act 2014) and Mental Capacity Act 2005 (including Deprivation of Liberty Safeguards). inform the appropriate PT professional where there is concern that an adult or child may be at risk of harm, abuse, or neglect. Phyllis Tuckwell is committed to an Equal Opportunities approach, valuing, and respecting everyone as individuals, with diverse opinions, cultures, lifestyles, and circumstances. This job description is underpinned by Phyllis Tuckwells philosophy, culture, and core values, which actively embrace diversity and inclusion and promotes total team spirit. This job description is current and subject to yearly review in consultation with the jobholder. It is liable to reflect and anticipate necessary changes to support the PT strategy.

Your new company
You will be joining an outstanding organisation who lead their market sector and have a reputation for supplying the most advanced and innovative products and services in their industry.


Your new role
You will be working for a highly professional and well-established team who share common goals and objectives. Your role will be challenging, diverse and rewarding, with the successful applicant playing a key role in the future success of the organisation. Duties will include communicating effectively with key account stakeholders, through various channels, including email, phone, and Microsoft Teams. Delivery of world-class service through effective communication and problem-solving. Manage & support allocated helpdesks and their related portals. Work across quote logs, in preparation for customer billing. Prepare quotations and send them to customers. The successful applicant will need to have excellent engagement skills, experience of client order processing and an exceptional eye for detail.


What you'll need to successOur client is seeking to hire a highly talented and experienced scheduler / Coordinator who has excellent stakeholder engagement skills. The successful candidate will have experience in a similar role, they will have excellent coordination and organisation skills and be able to deliver and maintain a best-in-class support service. Please note; applicants will need to have full right to work in the UK already in place and the role will be fully office based in the Camberley area
What you'll get in return
Key Accounts Support Administrator, Camberley, Perm, Mon to Fri, Full-Time, Fully Office Based, £26K-£28K PA
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Please see supporting documents for a full Job Description, Person Specification and list of responsibilities.

East of England Ambulance Service has a vacancy for a Vehicle Technician at our Stevenage workshop.

Working for Workshop Services at East of England Ambulance Services NHS Trust (EEAST) you will also be eligible for the following benefits:
• Generous NHS Pension Scheme – with opportunity to transfer other pensions into the NHS Pension scheme within first 12 months.
• 37.5 hour working week with overtime payable at an enhanced rate for any pre-approved hours above this.
• Minimum 27 days annual leave (increasing to 29 days after 5 years’ service and 33 days after 10 years’ service) + 8 days bank holiday equivalent.
• Annual personal development review and plan to support your career aspirations.
• Paid sick leave (based upon length of service).
• Staff uniform including relevant PPE for task.
• Training and development opportunities with opportunities for career progression in Workshops or perhaps other career areas within EEAST.
• Free on-site parking.
• Access to generous discount schemes across wide range of services, eating out, shopping, holidays etc via NHS Discounts and Blue Light Card.
• 24hr Employee Assistance Program: Occupational Health services including mental health and wellbeing, legal and financial services

The role is to ensure that all motor vehicle repairs, pre-planned maintenance repairs and vehicle servicing, are completed within an accurate time scale and in a cost-efficient manner on vehicles where appropriate training has been provided.

To provide a safe, effective, and efficient maintenance and repair service within MOT standards for all vehicles and maintained by East of England Ambulance Service.

Responsible for diagnosing faults in vehicles and decide on the extent of the work required, making informed decisions as to the repair or replacement of faulty units.
Suitable candidates will have C1 category licence or be willing to work towards this within 6 months of starting which will be fully funded by the Trust, subject to the individual remaining with the organisation for a period of two years.

Please note we participate in the provision of a 24-hour breakdown service necessitating call out from home on a rota basis occasionally both at night/ weekends with appropriate time off the following day in line with the Working Time Directive.

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.


This advert closes on Friday 18 Oct 2024

East of England Ambulance Service has a vacancy for a Vehicle Technician at our Stevenage workshop.

Working for Workshop Services at East of England Ambulance Services NHS Trust (EEAST) you will also be eligible for the following benefits:
• Generous NHS Pension Scheme – with opportunity to transfer other pensions into the NHS Pension scheme within first 12 months.
• 37.5 hour working week with overtime payable at an enhanced rate for any pre-approved hours above this.
• Minimum 27 days annual leave (increasing to 29 days after 5 years’ service and 33 days after 10 years’ service) + 8 days bank holiday equivalent.
• Annual personal development review and plan to support your career aspirations.
• Paid sick leave (based upon length of service).
• Staff uniform including relevant PPE for task.
• Training and development opportunities with opportunities for career progression in Workshops or perhaps other career areas within EEAST.
• Free on-site parking.
• Access to generous discount schemes across wide range of services, eating out, shopping, holidays etc via NHS Discounts and Blue Light Card.
• 24hr Employee Assistance Program: Occupational Health services including mental health and wellbeing, legal and financial services

The role is to ensure that all motor vehicle repairs, pre-planned maintenance repairs and vehicle servicing, are completed within an accurate time scale and in a cost-efficient manner on vehicles where appropriate training has been provided.

To provide a safe, effective, and efficient maintenance and repair service within MOT standards for all vehicles and maintained by East of England Ambulance Service.

Responsible for diagnosing faults in vehicles and decide on the extent of the work required, making informed decisions as to the repair or replacement of faulty units.
Suitable candidates will have C1 category licence or be willing to work towards this within 6 months of starting which will be fully funded by the Trust, subject to the individual remaining with the organisation for a period of two years.

Please note we participate in the provision of a 24-hour breakdown service necessitating call out from home on a rota basis occasionally both at night/ weekends with appropriate time off the following day in line with the Working Time Directive.

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.


This advert closes on Friday 18 Oct 2024

ABOUT THE ROLEAs a Bank Registered Nurse at a Barchester care home, you'll look after the physical, psychological and social needs of our residents to help us deliver the quality care they deserve. We'll look to you to create a safe and supportive environment for residents with range of physical and mental needs, whilst also relying on your professional judgement to make critical clinical decisions. You can expect a wide range of responsibilities, from developing tailored care plans to providing medicine safely and delivering excellence across everything you do. As a Registered Nurse (RGN), you'll have the freedom and autonomy to do things the right way and be truly valued and respected for what you do. ABOUT YOUYou'll need to have current NMC registration and a good knowledge of the most up-to-date clinical practices to join us as a Registered Nurse (RGN). Experience of producing well-developed care plans and detailed risk assessments is important too, as is an understanding of regulatory frameworks, including DoLs/MCA and Royal Pharmaceutical guidelines. Dedicated and compassionate, you'll pride yourself on your person-centred, thoughtful approach to nursing. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be.

The starting salary for this full-time, fixed term position is £32,512 per annum based on a 36-hour working week.
This is a 12-month fixed term contract or secondment opportunity. The working hours are Monday to Friday, 9am to 5pm. There may also be occasional evening and Saturday cover, in absence of Centre staff.

Surrey Adult Learning has seven centres across North and South West Surrey and we are excited to be hiring a new Centre Coordinator to join the vibrant team at our Camberley Centre. You'll be part of a team who are passionate about providing valuable learning experiences to adults in our community and have the opportunity to make a meaningful impact by ensuring the effective operation of our Centre.

Rewards and Benefits

• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service


• Option to buy up to 10 days of additional annual leave


• An extensive Employee Assistance Programme (EAP) to support health and wellbeing


• Up to 5 days of carer's leave per year


• Paternity, adoption and dependents leave


• A generous local government salary related pension


• Lifestyle discounts including gym, travel, shopping and many more


• 2 paid volunteering days plus 1 team volunteering day per year


• Learning and development hub where you can access a wealth of resources


• You will benefit from discounts on Surrey Adult Learning Courses

About Surrey Adult Learning

Surrey Adult Learning is a leading provider of diverse daytime, evening and Saturday courses and learning opportunities for adults. We offer a wide range of qualification courses, including English for Speakers of Other Languages (ESOL), maths and digital skills. Our courses also cater to individuals with learning disabilities, mental health conditions and parents/carers seeking to upskill to support their children. Additionally, we provide courses for personal development in various subjects such as arts and crafts, languages and exercise. Our outreach provision is designed to assist those currently facing life challenges.

About the Role

As our Centre Coordinator your role will be to oversee the day to day running of the Centre. You will manage a small team of staff and work closely with the Area Business Manager and other teams within Surrey Adult Learning to facilitate the delivery of a range of day, evening and weekend courses. You will also be encouraged to contribute your own ideas about potential new courses and publicity for the Centre.

You'll need a confident, 'hands-on' approach to ensure the smooth operation of the Centre's activities which will include all aspects of facilities management, health and safety and administration relating to the delivery of courses and enrolment of Learners.

Shortlisting Criteria

To be considered for shortlisting for this position your CV and answers to the questions below will clearly evidence:

• A background in customer care to enable you to support the team to deliver a high quality service


• Excellent communication skills to develop effective relationships beyond the immediate team


• A practical and confident approach as the role involves some lone working

As part of your application you will be asked to submit a CV and answer the following questions:

1. Please describe your experience of covering the absence of a team member. What did you need to consider?


2. Please provide an example of a time you have had conflicting and challenging priorities. How you were able to meet the requirements and deadlines?


3. Please provide an example of a time that you have incentivised a colleague to collaborate on a project that they were reluctant to engage with.


4. Please tell us about your previous customer service experience. What does excellent customer service look like to you?

The job advert closes at 23:59 on 19/10/2024 with interviews to follow.

We look forward to receiving your application, please click on the apply online button below to submit.


Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:

• The candidate has evidenced the minimum criteria for the role through their application


• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.

We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.