Total 498 Customer Service job vacancies in Eye , Suffolk, IP23 8BU

Care Home Support Worker – Eye, Suffolk

Pay: £12.50 per hour

Contract: Permanent

Shift: Mixed day and night shifts

Full and Part-time Positions Available

About the role
As a Support Worker, you’ll join a passionate team dedicated to delivering exceptional care. You’ll empower residents to live with dignity and independence, providing personalised support in all aspects of their daily lives. From assisting with personal care to encouraging their hobbies and interests, you'll play a key role in creating a vibrant and supportive atmosphere. With your help, we ensure our residents receive the highest standard of care in every moment, making each day fulfilling and meaningful.

Reports to: Nurse/Senior Support Worker

Key duties and responsibilities
• Assisting residents with daily personal care, such as washing, dressing, and mobility support.
• Supporting residents with meal preparation and ensuring dietary needs are met.
• Monitoring and reporting changes in residents' health or wellbeing to senior staff.
• Encouraging social interaction and participation in activities to enhance their quality of life.

Skills and attributes
• A caring and patient nature.
• Excellent communication skills.
• The ability to work well under pressure.
• Previous experience as a carer is preferred, but not essential.

Benefits
• Comprehensive induction and training programme
• Opportunities for career development and progression
• Employee Assistance Programme
• Blue Light Card Scheme – enrolment fee reimbursed, offering discounts on holidays, days out, and more
• Refer a Friend scheme – earn up to £500* for successful referrals
• Full DBS disclosure paid by the employer
• Free uniform provided
• Enhanced pay rates for bank holidays
• Paid breaks – we pay for your breaks during working hours
• Full and part-time positions available, with flexible working hours (including weekends and bank holidays)
• The role is either part-time or full-time – your working hours are flexible and may include weekends and bank holidays, as required.

For more information, please contact Emma at Minerva Recruitment:
Telephone: 01206 584170

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Support Worker, you will be working as part of a focused team in maintaining the personal care needs of our residents, respecting their dignity and promoting their independence at all times. You will also ensure that our care services are of a consistently high standard and help in caring for our residents, and undertake other general day-to-day activities in our home.

Reports to: Nurse/Senior Support Worker



This role could be for you if you have;

- A caring and patient nature.
- Excellent communication skills.
- The ability to work well under pressure.
- Previous experience as a carer is preferred, but not essential.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Support Worker, you will be working as part of a focused team in maintaining the personal care needs of our residents, respecting their dignity and promoting their independence at all times. You will also ensure that our care services are of a consistently high standard and help in caring for our residents, and undertake other general day-to-day activities in our home.

Reports to: Nurse/Senior Support Worker



This role could be for you if you have;

- A caring and patient nature.
- Excellent communication skills.
- The ability to work well under pressure.
- Previous experience as a carer is preferred, but not essential.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

Job summary
Are you considering a change in your veterinary career?

Are you looking for a career with variety and flexibility in the work you do?

Do you want a role safeguarding standards of animal health and welfare, protecting Great Britain from exotic notifiable diseases?

Many of the skills and competences already acquired in veterinary positions elsewhere will be applicable and valued in veterinary roles within APHA. Why not explore a change, a new veterinary path, one that can have far reaching impacts?

Why not join us and make a difference?

Job description
This veterinary role involves a wide range of work including, but not limited to, the following:

Undertake disease investigations in farm animals and wildlife by conducting post-mortems and diagnostic sampling.
Obtaining relevant history from vets and farmers for investigating disease and to provide data for disease surveillance.
Using laboratory testing for diagnosis or to rule out diseases.
Collating, reporting and discussing findings with veterinary clients, farmers and APHA colleagues.
Providing advice on diseases and making recommendations on disease control and prevention.
Conducting farm visits to investigate for possible new diseases, zoonoses or potential threats to the food chain.
Opportunity to work with other veterinary and industry stakeholders, participate in knowledge exchange and influence standards of animal health and welfare.
Conducting surveillance for notifiable disease, through sampling and gross diagnostic pathology.

NO SPONSORSHIP

If you are resident in the UK, eligible to work without restriction and do not need sponsorship, we would love to hear from you.

Excellent ongoing paid training from day one and throughout your career.
Enhanced pay for working Christmas, Boxing Day, and New Year’s Day
Enhanced overtime rates
Work Place Pension
28 days annual leave (pro rata)
Excellent Induction and regular formal supervision with your line manager.
Casual dress
Referral programme
Eligible for Blue Light Card
When working a full shift, meals are free.

Ashlong House Domiciliary Care is looking for a competent Support Worker to support physically or mentally challenged customers in their everyday lives. The fulfilment and satisfaction that comes with helping others surpasses the challenges of this job. If you are resident in the UK, eligible to work without restriction and do not need sponsorship, we would love to hear from you.
If you are a compassionate, positive person who is not afraid to work hard, then this is a job for you. We expect you to be polite and a good communicator. No experience needed as full training given from day one.
If you have a caring attitude and want to make a difference then come and Join us at our Dom care placements in Ipswich. We believe in looking after both our Service Users and Support Workers to the best of our ability.
Benefits of our Domiciliary Support Workers
PPE provided
Excellent ongoing training from day one
Enhanced pay for working Christmas, Boxing Day and New Years Day
Paid Holiday
Excellent Induction and 6 weekly formal supervision with Line Manager
Company Pension
We take your well-being seriously and provide support to all are Care Workers.
Responsibilities of Domiciliary Support Workers
Our Support Workers support adults with learning disability & mental health conditions in their own homes
Helping with skills development
Medication in compliance with local guidelines
Assisting with Shopping and Activities
Attending medical appointments
A caring attitude and a willingness to make a difference
A desire to see vulnerable people treated with care and respect
Reliability, flexibility, hard working and honesty
Excellent communication and People Skills
Positive and Compassionate Attitude
Committed to Health and Safety
Main Duties of Domiciliary Support Workers
To Support/Care for a set number of Service Users in their own homes.
To record information in documents and service user's files on a daily basis.
To prepare meals and drinks as required and serve meals.
Assist with Personal Care
Provide Emotional Support
Do necessary housekeeping to maintain a clean environment
To commit to follow a training programme in accordance with the National Requirements, and accept responsibility for your professional development

Your new company
This is a newly created Sales Support Coordinator (6 Months FTC) job working as part of a fast-paced customer service team for a busy and growing company based in Ipswich.

Your new role
This Sales Support Coordinator (6 Months FTC) job involves delivering second-to-none customer service for my client's customers, dealing with a wide range of day-to-day queries around orders, products and returns. You will have the opportunity to work with our skilled and professional sales team, to build good relationships with our customers and liaise with manufacturers, warehousing and logistics. The duties will be varied and include but not limited to:

• Process customer orders accurately, within 24 hours SLA.
• Monitor sales orders to ensure delivery deadlines are met, communicating any delays to the customer.
• Progress forward orders/back orders by monitoring stock available and completing purchase orders.
• Resolve customer queries and issues.
• Collaborate with the logistics and sales teams to ensure smooth order processing and delivery schedules.

What you'll need to succeed
To succeed in this job, you will need to be:

• Positive with a proactive attitude, with a commitment to delivering high-quality customer service.
• Prior customer service experience is essential.
• Excellent verbal and written communication skills.
• Strong problem-solving skills, with the ability to manage and answer queries effectively.
• The ability to work well within a team while managing individual responsibilities efficiently.
• The ability to work efficiently in a fast-paced environment.
• Good organisational skills and attention to detail.
• A passion for providing excellent customer service.

What you'll get in return
In return, you will have the chance to work as part of an experienced, friendly and collaborative team environment.

• Monday to Friday (Hours) 8.30-4.30 or 9-5
• 100% office based
• On-site parking
• Auto enrolment pension and value-added benefits

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
This is a newly created Sales Support Coordinator job working as part of a fast-paced customer service team for a busy and growing company based in Ipswich.

Your new role
This Sales Support Coordinator job involves delivering second-to-none customer service for my client's customers, dealing with a wide range of day-to-day queries around orders, products and returns. You will have the opportunity to work with our skilled and professional sales team, to build good relationships with our customers and liaise with manufacturers, warehousing and logistics. The duties will be varied and include but not limited to:

• Process customer orders accurately, within 24 hours SLA.
• Monitor sales orders to ensure delivery deadlines are met, communicating any delays to the customer.
• Progress forward orders/back orders by monitoring stock available and completing purchase orders.
• Resolve customer queries and issues.
• Collaborate with the logistics and sales teams to ensure smooth order processing and delivery schedules.

What you'll need to succeed
To succeed in this job you will need to be:

• Positive with a proactive attitude, with a commitment to delivering high-quality customer service.
• Prior customer service experience is essential.
• Excellent verbal and written communication skills.
• Strong problem-solving skills, with the ability to manage and answer queries effectively.
• The ability to work well within a team while managing individual responsibilities efficiently.
• The ability to work efficiently in a fast-paced environment.
• Good organisational skills and attention to detail.
• A passion for providing excellent customer service.

What you'll get in return
In return, you will have the chance to work as part of an experienced, friendly and collaborative team environment.

• Monday to Friday (Hours) 8.30-4.30 or 9-5
• 100% office based
• On-site parking
• Auto enrolment pension and value added benefits

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Support Worker, you will be working as part of a focused team in maintaining the personal care needs of our residents, respecting their dignity and promoting their independence at all times. You will also ensure that our care services are of a consistently high standard and help in caring for our residents, and undertake other general day-to-day activities in our home.

Reports to: Nurse/Senior Support Worker



This role could be for you if you have;

- A caring and patient nature.
- Excellent communication skills.
- The ability to work well under pressure.
- Previous experience as a carer is preferred, but not essential.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Senior Support Worker, you will be working as part of the care team, recognise and facilitate the daily needs of residents, conduct formal supervisions and appraisals, as well as, contributing to care planning and coaching support workers. With an emphasis on high quality, the purpose of the role is to maintain the personal care needs of residents, respecting the dignity of the individual and promoting independence.

Reports to: Home Manager/Deputy Manager/Nurse



This role could be for you if have,

- Previous experience in a senior care role.
- Strong communication and leadership skills.
- Good organisational skills and ability to prioritise workload.
- Ability to work effectively as part of a team.
- Empathetic and caring nature.



Qualifications

- You will have, or be working towards, NVQ3 in Health & Social Care.



What will you get from the role?

You’ll have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You’ll have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Support Worker, you will be working as part of a focused team in maintaining the personal care needs of our residents, respecting their dignity and promoting their independence at all times. You will also ensure that our care services are of a consistently high standard and help in caring for our residents, and undertake other general day-to-day activities in our home.

Reports to: Nurse/Senior Support Worker



This role could be for you if you have;

- A caring and patient nature.
- Excellent communication skills.
- The ability to work well under pressure.
- Previous experience as a carer is preferred, but not essential.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

We are a caring and compassionate, family-owned care home company. At Kingsley, family matters, and we’re always going the extra mile in caring for every one of our residents and staff.

We’re a family-owned national care home operator, rated as one of the UK’s top 20 large care home groups by carehome.co.uk. As an accredited Living Wage employer, we not only offer competitive rates of pay, but we’ll also pay for your full DBS disclosure and offer you a welcome bonus. So, as well as receiving a competitive rate of pay, you’ll also receive a pay rise in line with inflation.

We’re more than just a group of colleagues; we’re a family passionate about people, from those we work with to those we care for. We’d love to welcome like-minded professionals to join the friendly faces that make up the Kingsley family.

You will need to be a dedicated and experienced Support Manager to oversee the operations and ensure the highest standards of care across our various care homes. As a Support Manager, you will be responsible for maintaining regulatory compliance, implementing policies and procedures, and supporting and mentoring staff to deliver outstanding care to our residents.

Reports to: Operations Manager



This role could be for you if you have;

- Provide effective leadership and management, including the appropriate people are recruited for the key roles and ensure they are trained to complete their role. Foster a positive and inclusive work culture that aligns with Kingsley's vision and values.
- Recruit, train, and mentor care home managers and staff, fostering a positive and supportive work environment.
- Monitor and manage the financial and business performance of the homes, including budgeting, financial reporting, and business development. Identify areas of improvement and implement strategies to achieve financial targets.
- Ensure that the homes are compliant with all applicable laws, regulations, and industry standards. Implement action plans to maintain compliance and manage risks.
- Maintain and enhance the quality of care and environment provided to residents. Monitor and evaluate care delivery processes and outcomes, and implement improvements as needed. Ensure that the care home provides a safe, comfortable, and supportive environment for residents.
- Build and maintain positive relationships with residents, families, staff, and external stakeholders, including regulatory agencies, to ensure effective communication and collaboration. Address and resolve any concerns or issues in a timely and satisfactory manner.
- Implement performance monitoring and reporting systems to track key performance indicators (KPIs) and outcomes.



Qualifications required for the role

- NMC registered nurse with relevant post-registration experience.
- Proven experience in managing a care home or similar healthcare setting.
- Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry.
- Excellent leadership and management skills, with the ability to inspire and motivate a team.
- Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders.
- Knowledge of best practices in quality care and environment for elderly residents.
- Ability to work independently and collaboratively in a fast-paced environment.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.

Support Care Worker -Tostock, near Bury St Edmunds, Suffolk

Join Our Team as a Support Worker and Make a Real Difference!

Contract: Permanent

Hours: Full-Time & Part-Time

Salary: £25,300 pa pro rata (£12.52 per hour)

Must have a Full UK or European Driving Licence

Looking for a role that truly makes a difference?

Whether you're starting fresh in social care or ready for a new challenge, this could be the perfect opportunity. At Thera East, we believe in the power of people—and our mission is to empower adults with learning disabilities to lead full, independent lives.

As a Support Worker, you’ll become a key part of an inclusive, supportive team passionate about helping others. You won’t just provide care; you’ll be helping individuals achieve personal goals, explore new activities, and live their best lives. Every day is different because every person’s needs and ambitions are different. Whether you’re assisting with daily tasks, offering emotional support, or encouraging someone to take on new challenges, your role will be incredibly rewarding—and yes, sometimes demanding.

At Thera East, we’re led by people with learning disabilities, ensuring that our person-centered approach is at the heart of everything we do. This is more than a job; it’s a chance to help people live the life they choose.

What You’ll Get: -Support Care Worker -Tostock, near Bury St Edmunds, Suffolk

• Secure monthly income—annualised hours guarantee regular pay, plus overtime opportunities.
• Flexible working options to maintain a strong work-life balance.
• Fast-tracked interviews and a quick start process (subject to pre-employment checks).
• 28 days of annual leave (including bank holidays) pro-rata.
• Employee support line—dedicated support for you and your family.
• Free, nationally accredited training—no previous experience needed, we’ll provide the skills and qualifications you need to grow in your career.
• Pension scheme and a free Enhanced DBS check.
• Referral bonus—earn up to £300 for each friend you recommend.
• Cycle to Work Scheme, well-being initiatives, and access to thousands of retail discounts.
• Employee Council—a voice for our staff, ensuring your feedback and ideas are heard.

What We’re Looking For: -Support Care Worker -Tostock, near Bury St Edmunds, Suffolk

• No experience is necessary—just a genuine desire to make a difference. We’ll train you!
• Compassionate, caring, and full of energy.
• Confident communicator with strong interpersonal skills.
• Motivated, proactive, and adaptable.
• Committed to embracing our values, having fun, and changing lives.

Join us and become part of something truly special. Your contribution will help transform lives, create opportunities, and build brighter futures.

If you’re passionate about making a difference and ready to start a career that matters, click apply now!

Together, we’ll empower people with learning disabilities to be leaders in society.

Please Note: Unfortunately, we cannot offer sponsorships for international applicants or candidates currently working in the UK on a sponsored visa as we cannot assist with renewal upon expiry.

Ready to embark on a rewarding career in Social Care? Apply Now and become a part of a team that truly makes a difference!

Salary: Unqualified: Base salary of £27,431.04 to £28,326.48 on successful completion of probation period with the potential to earn up to a total of £31,535.04 to £32,430.48 with sleep in shifts

Qualified Salary: Base salary of £28,959.84 with a potential to earn up to a total of £33,063.84 with sleep in shifts.

Specific Hours: 08:00am - 20:00pm (12 hour shifts)

Location: Haverhill, Suffolk

(Qualified Support Worker salary is based on the proven existing completion Children Workforce Diploma or equivalent)

New Home Opening!

Area Camden

The ethos and culture of the Area Camden Group, as part of Polaris Community, is founded on core values of mutual respect and good parenting whilst being respectful to the values of privacy, dignity, independence, choice, rights and fulfilment.

Our purpose is to provide the highest quality care within very high quality settings in Haverhill and to offer young people care, accommodation and support as close to a family environment as possible. The residential care we provide is for 11 to 18-year olds and our focus is centred on the needs of the child.

The welfare of our young people is paramount in the role of a Support Worker. Not only do Support Workers keep our young people safe, but as the daily care provider they also make a fundamental contribution to their care, learning and development. A key figure within the team, you'll build invaluable bridges between Area Camden and the local community, promoting social inclusion as you support people with emotional and behavioural difficulties to reach their full potential.

Main Responsibilities:

• You will work with the team to promote and support the young people in our care, in leading a life of positive development by providing a safe and nurturing environment.
• A vital part of your role will be providing the young people with emotional and social support, helping them to develop meaningful relationships with other children and adults, as well as encouraging them to become involved with local communities.
• You will encourage and enable each young person's self-esteem to be raised in a positive manner and ensure that they are respected and valued.
• Encourage, support and enable each young person to make positive life choices and achievable levels of independence that help them develop to their full potential, and receive the essential care and attention.
• Responsible for a high level of recording. Great emphasis and importance is attached to the recording of events and observations which will include young people's daily and monthly progress, updating of children's files, child protection records, notification to appropriate people and health and safety checks.
• Continually assess the children and young peoples' needs. Under the direction of your manager, and other appropriate personnel, you will be responsible for the formulation, implementation and review of care plans.
• You will work closely with your manager, your team, the health advisor, social workers, therapists, teachers and other professionals. You may also be involved with the young people's families, especially when supervising contacts.
• Encourage and support the young people with all of their daily living needs in line with their individual care plan.
• Carry out domestic duties within the home, involving the children and young people where appropriate and plan, shop and prepare meals, ensuring they have a varied and well balanced diet.

Required Attributes:

• Have the ability to engage with young people in a positive and proactive approach
• Be self-motivated with a positive nature
• Be sensitive and reflective
• Have the ability to listen and empathise
• Be able to work individually and within a team
• Have experience working in the care sector or residential care
• Hold a relevant qualification or be committed to undertake a Level 3 Diploma for Residential Childcare - we are looking for passionate and caring individuals who we will support to gain a qualification.
• Be willing to work some Bank Holidays

Benefits:

• A robust Induction and mandatory training program to up skill our workforce
• Progression within the organisation on promotion and development of given role
• Weekly rota on rotation 08:00am-20:00pm i.e. (1 week) - Tuesday, Wednesday, Friday= 36 hours. (2 week) - Monday, Thursday, Saturday and Sunday= 48 hours
• A sleep in allowance of up to £85.50 per night (10pm-7am)- potential extra earning of up to £4104
• Minimum average of 168 hours per calendar month
• Waking Night contracts are also available
• 236 hours annual leave per annum (including bank holidays)
• Holiday increase per year - 12 extra hours for 3 years (capped at 272 hours)
• Pension scheme after a qualifying period- 3% Employer contribution
• Enrolment and funding to required qualification

Area Camden is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. The company is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be subject to a DBS check at enhanced level if successful for the position.

We are currently seeking an experienced Senior Residential Support Worker.

Contract: Permanent

Salary: Base salary of £32,039.28 with a potential to earn up to a total of £36,143.28 with sleep in shifts.

Location: Haverhill, Suffolk

(Please note, it is essential that all candidates have relevant experience and qualifications in this role to be considered for an interview. You will need to have between 2 to 3 years experience and hold a Children's Workforce Diploma or equivalent to the children sector)

NEW HOME OPENING!

Area Camden

The ethos and culture of the Area Camden Group as part of Polaris Community, is founded on core values of mutual respect and good parenting whilst being respectful to the values of privacy, dignity, independence, choice, rights and fulfilment.

Our purpose is to provide the highest quality care within very high quality settings and to offer young people care, accommodation and support as close to a family environment as possible. The residential care we provide is for 11 to 18-year olds and our focus is centred on the needs of the child.

The welfare of our young people is paramount in the role of a Support Worker. Not only do Support Workers keep our young people safe, but as the daily care provider, they also make a fundamental contribution to their care, learning and development. A key figure within the team, you will build invaluable bridges between Area Camden and the local community, promoting social inclusion as you support people with emotional and behavioural difficulties to reach their full potential.

Main Propose of the Role:

The Senior Support Worker is accountable for delivering high quality care to the children and young people resident within the home. This means that they are responsible for delivery of all care services, as well as the strategic planning for developments within the home, and all day-to-day management matters. They will demonstrate the ability to build on the principles and practice standards expected at Area Camden and proactively contribute to the continuous improvement of childcare standards at Area Camden.

The Senior Support Worker is responsible key working children and focussing on obtaining the best outcomes for each child and young person within the home. Consequently, they are expected to demonstrate practical leadership in childcare, as well as organise and support staff to provide the best possible care for each child and young person. This involves being personally available, as well as the supervision and mentoring of staff, organisation of work patterns, and facilitation of care focussed training, and accessing of appropriate services to support the childcare practices within the home. The Senior Support Worker is a vitally important role within Area Camden. They will be accountable to the Registered Manager.

Care for Children

• Enrich the lives of young people in our care, helping them create a positive future

• Build on positive trusting relations with each young Peron
• Record key work sessions / care plans and risk assessments keeping them under review as part of their role.

Childcare:

• Ensure the effective implementation of the Children Act 1989 and the accompanying guidance and regulations the Care Standards Act 2000 and the Children's Homes Regulations 2015. This will be achieved in consultation with the relevant statutory body.
• Ensure that any matters relating to child protection are managed in line with current legislation, national standards and best safeguarding practice.
• Maintain the highest possible standards of childcare and ensure that each child and young person's agreed placement plan is fully implemented.
• Co-ordinate and access the appropriate services (health, education, therapy) to ensure the needs of each child and young person is met.

Leadership:

• Provide leadership and coaching in childcare practice within the home to ensure best outcomes for children and young people.
• Click apply now to view the full list of duties on our careers portal

Benefits:

• A robust Induction and mandatory training program to up skill our workforce
• Progression within the organisation on promotion and development of given role
• Weekly rota on rotation 08:00pm- 20:00pm i.e. (1 week)- Tuesday, Wednesday, Friday= 36 hours. (2 week) - Monday, Thursday, Saturday and Sunday= 48 hours
• A sleep in allowance of up to £85.50 per night (10pm-7am)- potential extra earning of up to £4104
• Minimum average of 168 hours per calendar month
• 236 hours annual leave per annum (including bank holidays)
• Holiday increase per year - 12 extra hours for 3 years (capped at 272 hours)
• Pension scheme after a qualifying period- 3% Employer contribution

Area Camden is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. The company is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be subject to a DBS check at enhanced level if successful for the position.

We are a caring and compassionate, family-owned care home company. At Kingsley, family matters, and we’re always going the extra mile in caring for every one of our residents and staff.

We’re a family-owned national care home operator, rated as one of the UK’s top 20 large care home groups by carehome.co.uk. As an accredited Living Wage employer, we not only offer competitive rates of pay, but we’ll also pay for your full DBS disclosure and offer you a welcome bonus. So, as well as receiving a competitive rate of pay, you’ll also receive a pay rise in line with inflation.

We’re more than just a group of colleagues; we’re a family passionate about people, from those we work with to those we care for. We’d love to welcome like-minded professionals to join the friendly faces that make up the Kingsley family.

As a Care Home Registered Manager, you will oversee the daily operations of the home. As a regulated business, we expect the candidate to be registered with the Care Quality Commission (CQC), and be familiar with all the relevant legislation and regulations. You will be responsible for ensuring that the home provides high-quality care and support to our residents, whilst meeting financial targets and maintaining full occupancy.

Reports to: Regional Operations Manager



This role could be for you if you have;

- Previous experience of managing a residential or nursing home.
- A good working knowledge, with a proven record of CQC standards and can work towards achieving Outstanding.
- Good communication skills and can maintain excellent working relationships at all levels, internal as well as external professionals, families and visitors.
- A proven track record of marketing and business skills within the private care sector, running a commercially successful, good or outstanding rated care home.
- Enthusiasm and passion for developing high level of person-centred care.
- Ability to actively participate in the growth and development of the care service.


Qualifications required for the role:

- NMC registered nurse with relevant post-registration experience, desirable but not essential.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.