Total 313 Customer Service job vacancies in Exeter, EX1

For more information on the Job Description and Responsibilities please click the link below. More detail about the role: This is an exciting opportunity to join the Royal Devon University Healthcare NHS Foundation Trust as part of our specialist Stroke rehabilitation team based at the Royal Devon & Exeter main site (Wonford). This 12 month, fixed term, full-time position (37.5 hours/week) will involve providing a range of therapeutic interventions, treatments and exercise programmes to patients and liaising with patients and family / carers in discharge planning and prevention of falls. Post holders will be expected to identify and support the physical limitations of a patients disability and their functional problems to support the therapy team to deliver early routine assessments and rehabilitation. There will be a requirement to develop strong links with the multidisciplinary teams working in the acute and community settings. The caseload will be patients who are recovering after stroke and being assessed for discharge home or to their normal place of residence. All members of the team will be expected to work across all areas and be available to work at weekends and bank holidays. The post holder will work flexibly in other areas if required. Working Pattern: 37.5 hours per week, Monday to Friday 8.15am - 4.30pm (weekends are on a rota basis with a typical frequency of 1 weekend day every 4 weekends) Interview Date: To be confirmed Pay: The salary advertised for this position reflects the Agenda for Change 2024-5 rates, inclusive of a 5.5% pay award implemented from October 2024. If you join before this date, the pay award will be backdated to April 2024 or your start date, whichever is later. Until then, remuneration will be based on the 2023-4 pay bandings (Pay scales for 2023/24 | NHS Employers). For further information please contact: Bridget Peace, Clinical Lead Physiotherapist, on 07557 489932 or bridget.peace@nhs.net This is a fixed term contract for 12 months. For current NHS employees this post could be a secondment opportunity. As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role: The role of the Outpatient Senior Healthcare Support Worker (SHSW) is to support to the day to day running of the speciality clinics. Working alongside the Registered Nurses the successful applicant will support patients through their appointments, be a chaperone where required, whilst also undertaking required Point of Care Testing (POCT). The SHSW role is an essential member of the Buttercup core team as they will be facilitating a wide range of speciality clinicians to deliver safe, efficient care. This is an exciting opportunity to be part of an innovative site and service; it will require someone who is adaptable to change and able to comprehend the detail for a variety of clinical pathways. You will be a valued member of the team through our comprehensive training and induction programme and our commitment to learning and development will satisfy even the most ambitious person. The team You will be working as part of the Core Buttercup team supporting the Registered Nurses in the safe, effective running of the department Our teams are caring, compassionate and inclusive, so whatever your background, you will be made to feel very welcome. More information about the role, training and development and the experiences of our HCSWs is included in the attached document. Read it now and find out for yourself why we are regularly voted as one of the best NHS Trusts to work for. Main Duties of the job. To be a chaperone as required and support patients during their appointments To undertake required point of care testing as part of the national community diagnostic programme To enhance the patient experience by supporting planned patient centred care and direct patients to the appropriate area of the department Refer complex enquiries to the Nurse in Charge Prep each clinic to ensure the rooms are stocked and cleaned Ensure the procedure rooms are cleaned, stocked and prepared in between each case To work within the policies and procedures as laid down within the Trust and observe the safety of patients/visitors To support areas of service improvement within the scope of practice Working Pattern: 37.5 hours a week, Monday to Friday. Interview Date: To be confirmed Pay: The salary advertised for this position reflects the Agenda for Change 2024-5 rates, inclusive of a 5.5% pay award implemented from October 2024. If you join before this date, the pay award will be backdated to April 2024 or your start date, whichever is later. Until then, remuneration will be based on the 2023-4 pay bandings (Pay scales for 2023/24 | NHS Employers). For further information please contact: Nicola Mathieu; Lead Nurse for Nightingale Exeter on 07770 155337 or nicola.mathieu@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role Having GCSE Grade C or equivalent in English and Mathematics and qualifications to NVQ level 3 or equivalent are required along with previous healthcare experience or experience in a food related environment. You need a desire to work with patients and the Healthcare team and to be enthusiastic, organised, flexible and a team player. The role will involve supporting the renal dietetic team to provide a service to renal inpatients and outpatients under the care of Royal Devon University Healthcare NHS Foundation Trust. The post holder will be a key link between the Renal Dietetic team and the renal inpatient ward. They will review patients nutritional intake after assessment and plan made by the registered dietitian. They may make alterations to nutritional care plans (within protocols and scope of practice) as they monitor patient progression. Any patient falling outside their scope of practice, or who are deteriorating, are referred onto the registered dietitian. The post holder will regularly work independently with the supervision of a Registered Dietitian. The role has an administrative element including office organisation duties and preparing, agendas/note taking at team meetings. Please refer to the job description for further details. Training will be given and there will be an opportunity to develop knowledge and skills through the Trusts Personal Development Review process. Exeter is a small city that packs a big punch, it is vibrant, attractive with an interesting history. It hosts many sporting events, food festivals and concerts. Exeter is very close to the sea and equally close to the moors for those who enjoy the outdoors. It is well served by public transport and is at the end of the M5. Working Pattern: 37.5 hours per week. Monday to Friday 8:30 to16:30. Interview Date: To be confirmed. Pay:The salary advertised for this position reflects the Agenda for Change 2024-5 rates, inclusive of a 5.5% pay award implemented from October 2024. If you join before this date, the pay award will be backdated to April 2024 or your start date, whichever is later. Until then, remuneration will be based on the 2023-4 pay bandings (Pay scales for 2023/24 | NHS Employers). For further information please contact: Angeline Taylor, Renal Dietetic Team Lead or Sharon Huish, Renal Dietetic Service Lead on 01392402524 As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

About the role
The Guinness Partnership has an exciting new opportunity for an Area Housing Manager (Extra Care) to oversee and monitor the delivery of housing management services in Guinness Extra Care housing across the South West.

You will be leading a team of Extra Care Scheme Managers across the region, ensuring that Guinness deliver a visible, accessible, face to face service to renting customers, shared owners, and homeowners, ensuring the delivery of great customer service. You will work collaboratively with adult social care commissioners and other key stakeholders to ensure that our homes are let in line with targets, as well as ensuring our sites are well maintained and health & safety compliance actions are completed on time.

You will need a full UK driving licence and your own vehicle for this role, as you will be expected to travel between the schemes in Devon, Bristol, Bath, Swindon and Gosport (mileage is paid).

What we're looking for
We are a customer-focussed organisation, we know that how we do things is just as important as what we do. You will not only be highly self-motivated, but you will also have exceptional customer service skills and willingness to go the extra mile, to get the job done.

Essential Experience

• Experience of leading, managing and motivating remote teams in a high-performance culture.
• Experience in delivering exceptional service to a diverse range of customers through others.
• Experience of managing and prioritising resources effectively to meet demand.
• Ability to analyse data and draw conclusions to improve performance.
• Ability to present information in a clear and concise way to senior managers and other stakeholders, to support and influence decision-making.

Essential Qualifications

• Level 5 Institute of Leadership & Management or Level 4 Chartered Institute of Housing, or higher.

Desirable

• Experience of housing, estates and tenancy management policy, practice, and regulation, including H&S.

In return for your hard work, we offer:

• Competitive salary - £44,415 per annum
• Life assurance
• Competitive Pension Scheme (up to 9% on a matched basis)
• Employee Assistance Portal
• Healthcare Cash Back Plan
• Excellent lifestyle benefits portal including cycle to work scheme and fantastic discounts at supermarkets and many other retailers & leisure activities.

If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the role profile.

Closing date: 9am on Tuesday 10th September 2024. Interviews will be held in our Bristol office on Monday 16th September.

About Us

The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.

The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Proud member of the Disability Confident employer scheme

For more information on the Job Description and Responsibilities please click the link below. More detail about the role: The successful candidate will work as part of the Prosthetic MDT in the Exeter Mobility Centre with Vascular Surgery Team, Physiotherapists, Prosthetists and Occupational Therapists alongside one other Counsellor. Successful candidates will need to be able to travel between the Acute RDUH hospital sites to support patients, whilst the main caseload is outpatient based at the Exeter Mobility Centre. Marsh Barton, Exeter There is a need to autonomously manage the counselling caseload, referrals and waiting list alongside other admin duties. Working Pattern: 15 hours per week Interview Date: To be confirmed Pay: The salary advertised for this position reflects the Agenda for Change 2024-5 rates, inclusive of a 5.5% pay award implemented from October 2024. If you join before this date, the pay award will be backdated to April 2024 or your start date, whichever is later. Until then, remuneration will be based on the 2023-4 pay bandings (Pay scales for 2023/24 | NHS Employers). For further information please contact: Shaun Fryett, Clinical Lead Physiotherapist in Amputee Rehabilitation, on Shaun.fryett@nhs.net This is a fixed term contract for 12 months. For current NHS employees this post could be a secondment opportunity. As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

To assist multi-disciplinary team members in the delivery of care and treatment for women using services. The care provided will encompass social, physical, intellectual, emotional and spiritual needs of women. Be responsible for undertaking practical procedures under the supervision of trained nursing staff. Duties and Responsibilities Communication and Working Relationship Skills To communicate effectively with inpatient women taking into account any communication difficulties they may have and responding appropriately. To form and maintain therapeutic relationships with individuals and other professionals and agencies. To maintain accurate and complete records consistent with legislation, policies and procedures. To communicate in a professional manner that is consistent with relevant legislation, policies and procedures. Taking, recording and reporting telephone messages. Providing and receiving routine information to assist in undertaking the role. Participate in ward / team meetings and discussions. Analytical and Judgemental Skills The post holder will be aware of and work within their own limits, and competencies. Take part in the constant assessment of risk and management of risk in conjunction with the qualified staff. Take part and be aware of Health and Safety matters as appropriate. Be punctual for work and conduct themselves in a professional manner in accordance with Trust Policies. Planning and Organisational Skills To be involved in the assessment and implementation of individual treatment programmes and the persons recovery care plan under the supervision of qualified staff. To prioritise tasks and manage the shift workload in discussion with the Nurse-in-Charge. Participate in flexible shift system, which requires you to work days, evening, nights, weekends and public holiday's dependant on the needs of the ward. In order to provide comprehensive and quality services to individuals, the post holder will if necessary be required to work in other areas of the service as directed by the Line Manager / Nurse-in-Charge. Responsibility for Patient/Client Care, Treatment and Therapy To be fully aware of each womans recovery care plan and be involved in clinical formulation and delivery of allocated womens recovery care plans. To participate fully in the allocated /associate nurse role. Participation in the delivery of therapeutic interventions, - assisting / facilitating in the running of group and individual 1-1 activities, offering time in positive activity and engagement. Participate in procedures involving intensive engagement and care of women who are distressed and / or verbally or physically aggressive. To provide support with daily living skills. Assist in all aspects of physical nursing care under the supervision of a registered nurse. Be able to recognise signs of abuse and know procedures they need to follow to escalate their concerns. Provide regular and practical support to individuals and their carers. To maintain the dignity and wellbeing of women, their babies and their carers at all times. Assisting in the monitoring of patient nutritional needs. Escorting women under direction of Nurse-in-Charge. To assist individuals gain access to resources including benefits and welfare rights. Participating in ward / team Multi-Disciplinary Team meetings and discussions. Keep accurate records of interventions and care provided as identified in patient care plans as directed by the Nurse-in-Charge and ensure all entries are validated on the electronic records system. Promptly report any difficulties encountered whilst implementing agreed care plans to the Nurse-in-Charge, and be able to report both verbally and in written form against progress of care plans. Fitness to Practice and to Undertake Job Role The post holder should ensure their fitness to undertake the post they should be able to demonstrate they are able to undertake the level of general training and personal safety training appropriate to their role and work area, and keep this training up-to-date. If the ability to perform Physical Intervention Techniques or Prevention of Violence, Management is a requirement of the role, the post holder must declare physical fitness to undertake such a role. The post holder should act quickly to protect the safety of individuals if they have reason to believe that they or a colleague may not be fit to undertake the duties within their job role. Act within competency. Policy, Service, Research, Innovation & Improvement To complete all core training requirements and other appropriate training courses, to maintain individual professional development. To comply with all DPT policies, protocols, procedures relevant to the role. Report any observed incidence of unprofessional behaviour, accidents/incidents, untoward occurrences or faulty equipment to the Nurse-in-charge or Line Manager. To participate professionally in service development and proposed service changes. To take part in any audit processes as required. Comply with universal Infection Control precautions and procedures. Responsibility for Finance, Equipment and Other Resources Assist in maintaining safety and security of the environment. Helping to maintain cleanliness and tidiness of the environment (including equipment). To have knowledge and understanding of counter fraud. To ensure Trust policies and legislation are followed regarding patient's property and monies. To ensure accurate documentation and record keeping. To participate in the monitoring, ordering and receipts of stock and non-stock supplies of the ward. Responsibility for Supervision, Leadership & Management To actively participate in regular supervision and an annual staff appraisal which includes service objectives and individual learning and development needs in accordance with Trust policy. To participate in and support students learning along with other members of the team. Information Resources & Administrative Duties To effectively use the Trust's IT systems (Carenotes), off duty (E-roster), learning and development (E-learning), online and any other IT systems either current or in the future as commensurate with the role. Maintaining confidentiality of information being aware of Trust policies and local protocols and keeping up-to-date with changes. Any Other Specific Tasks Required To contribute to the provision of a safe therapeutic environment for women, babies, staff and visitors to the unit. To take on responsibility for duties assigned by Line Manager. General Information Confidentiality The post holder will maintain appropriate confidentiality of information relating to the Trust, individuals and Patient information. The post holder will be expected to comply with all aspects of the Data Protection Act. Equality & Diversity Devon Partnership NHS Trust is committed to recruiting and supporting a diverse workforce and so we welcome applications from all sections of the community regardless of age, disability, sex, race, religion or sexual orientation, maternity/pregnancy, marriage/civil partnership or transgender status. The Trust expects all staff to behave in a way which recognises and respects this diversity in line with the appropriate standards. Risk Management / Health and Safety Employees must be aware of the responsibilities placed on them under the Health & Safety at Work Act 1974, ensure that agreed safety procedures are carried out and maintain a safe environment for employees, patients and visitors. Safeguarding It is a requirement that all staff undertake core training requirements. The Trust has clearly defined structures for safeguarding adults and children, these are underpinned with policies, procedures and additional training where appropriate depending of role. Records Management The post holder has responsibility for the timely and accurate creation, maintenance and storage of records in accordance with Trust policy, including email documents and with regard to the Data Protection Act, The Freedom of Information Act and any other relevant statutory requirements. Clinical Governance The post holder will be expected to participate in clinical governance activities to assist the Trust to provide high quality services. Prevention and Control of healthcare Associated Infection The post holder is expected to comply with Trust Infection Control Policies and conduct themselves at all times in such a manner as to minimise the risk of healthcare associated infection. Smoking The Trust operates a non-smoking policy. Employees are not permitted to smoke anywhere within the premises of the Trust or when outside on official business. Staff must also be mindful of public perception and must therefore not smoke whilst travelling in Trust identified vehicles or when can be identified as Devon Partnership Mental Health Trust staff.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role An exciting opportunity has arisen for a trained Advanced Critical Care Practitioner within Critical Care at the Royal Devon University Healthcare NHS Foundation Trust. The Critical care team at the RDE seek to develop further the (ACCP) role with the training and appointment of further ACCPs. Recognised as the longest standing unit employing ACCPs, having had a significant and active development in the role from its inception this is an opportunity to work alongside a well-established, friendly and supportive team. The ACCPs work closely with the current extended Critical Care team and alongside medical colleagues. They work autonomously or under Consultant supervision in specific circumstances to deliver patient care to Level 1-3 critically ill patients across the Trust. The role includes review of patients on acute wards and in the Emergency Department. The ACCP role is a vital component in the development of a flexible and sustainable workforce for Critical Care in the Emergency Care Hospital. The current unit is a busy and progressive Critical Care Unit with a clear patient-centred focus with plans to increase critical care capacity in the coming months. There is an emphasis on developing health care practice through ownership, research/evidence-based practices, commitment and multidisciplinary involvement. As a trained Advanced Critical Care Practitioner you will hold Faculty of Intensive Care Medicine already be an experienced clinician ideally with extensive Critical Care knowledge, and a high level of clinical skill. Applicants are welcomed from those professional groups eligible to undertake non-medical prescribing under current statutory requirements. You will be a motivated team player who possesses excellent verbal and written communication skills. The successful candidate should possess a strong desire to develop themselves to deliver outstanding care within the four pillars of advanced clinical practice, helping to develop the advanced practice strategy within the Trust. Working Pattern: 37.5 hours per week. Interview Date: To be confirmed. Pay:The salary advertised for this position reflects the Agenda for Change 2024-5 rates, inclusive of a 5.5% pay award implemented from October 2024. If you join before this date, the pay award will be backdated to April 2024 or your start date, whichever is later. Until then, remuneration will be based on the 2023-4 pay bandings (Pay scales for 2023/24 | NHS Employers). For further information please contact: Carole Boulanger, Consultant Nurse on carole.boulanger@nhs.net or 01932 402424 As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role An exciting opportunity has arisen for a trained Advanced Critical Care Practitioner within Critical Care at the Royal Devon University Healthcare NHS Foundation Trust. The Critical care team at the RDE seek to develop further the (ACCP) role with the training and appointment of further ACCPs. Recognised as the longest standing unit employing ACCPs, having had a significant and active development in the role from its inception this is an opportunity to work alongside a well-established, friendly and supportive team. The ACCPs work closely with the current extended Critical Care team and alongside medical colleagues. They work autonomously or under Consultant supervision in specific circumstances to deliver patient care to Level 1-3 critically ill patients across the Trust. The role includes review of patients on acute wards and in the Emergency Department. The ACCP role is a vital component in the development of a flexible and sustainable workforce for Critical Care in the Emergency Care Hospital. The current unit is a busy and progressive Critical Care Unit with a clear patient-centred focus with plans to increase critical care capacity in the coming months. There is an emphasis on developing health care practice through ownership, research/evidence-based practices, commitment and multidisciplinary involvement. As a trained Advanced Critical Care Practitioner you will hold Faculty of Intensive Care Medicine already be an experienced clinician ideally with extensive Critical Care knowledge, and a high level of clinical skill. Applicants are welcomed from those professional groups eligible to undertake non-medical prescribing under current statutory requirements. You will be a motivated team player who possesses excellent verbal and written communication skills. The successful candidate should possess a strong desire to develop themselves to deliver outstanding care within the four pillars of advanced clinical practice, helping to develop the advanced practice strategy within the Trust. Working Pattern: 37.5 hours per week. Interview Date: To be confirmed. Pay:The salary advertised for this position reflects the Agenda for Change 2024-5 rates, inclusive of a 5.5% pay award implemented from October 2024. If you join before this date, the pay award will be backdated to April 2024 or your start date, whichever is later. Until then, remuneration will be based on the 2023-4 pay bandings (Pay scales for 2023/24 | NHS Employers). For further information please contact: Carole Boulanger, Consultant Nurse on carole.boulanger@nhs.net or 01932 402424 As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Are you based in the Exeter area?

Do you have a passion for working with people and enjoy a fast-paced and varied role?

Jewson Partnership Solutions (JPS) specialise in providing building materials and supply solutions for our customers in the Public Sector such as Housing Associations and Local Authorities.

We have a brand new site opening in Exeter and we're on the hunt for a Customer Service Assistant who's as passionate about great service as we are!

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).

Working Hours: 7.30 - 5.00 Monday to Friday (no weekends!)

Location: JPS, Unit D, Kestrel Way, Sowton Industrial Estate, Exeter EX2 7LA

Key Responsibilities

• Get to know our product lines and services in order to make the most of all customer interactions in line with our JPS values

• Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible

• Use our in-house systems to process customer orders, organise delivery times, manage stock control and keep customers updated throughout their journey

• Pick and prepare customer orders in our warehouse and load onto customer and delivery vehicles

• Perform deliveries to our customers in one of our 3.5t vans, unloading materials at site (if a driving license is present)

• Keep the branch and yard/warehouse looking clean and tidy, to make a great first impression on our customers

• Maintain stock levels, carrying out regular stock counts

• Work with colleagues to suggest opportunities for improvement

What's in it for you?

• Retirement Savings Plan (Pension) - with Legal & General

• Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.

• WorkPerks - A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway

• Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)

• Voluntary company benefits such as Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover

• Employee Discount

• Refer a Friend scheme

• Wellbeing Centre via WorkPerks

• New Reward and Recognition programme - launching soon!

Required Skills and Experience

• Previous industry experience preferred but not essential

• Experience in a customer facing environment

• IT literate and a strong communicator

• Passion for working with people with a positive can-do attitude

• A driving license would be desirable but not essential

About us

At JPS, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. 

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!

About the role
The Guinness Partnership has an exciting new opportunity for an Area Housing Manager (Extra Care) to oversee and monitor the delivery of housing management services in Guinness Extra Care housing across the South West.

You will be leading a team of Extra Care Scheme Managers across the region, ensuring that Guinness deliver a visible, accessible, face to face service to renting customers, shared owners, and homeowners, ensuring the delivery of great customer service. You will work collaboratively with adult social care commissioners and other key stakeholders to ensure that our homes are let in line with targets, as well as ensuring our sites are well maintained and health & safety compliance actions are completed on time.

You will need a full UK driving licence and your own vehicle for this role, as you will be expected to travel between the schemes in Bristol, Bath, Swindon, Gosport and Devon (mileage is paid).

What we're looking for
We are a customer-focussed organisation, we know that how we do things is just as important as what we do. You will not only be highly self-motivated, but you will also have exceptional customer service skills and willingness to go the extra mile, to get the job done.

Essential Experience

• Experience of leading, managing and motivating remote teams in a high-performance culture.
• Experience in delivering exceptional service to a diverse range of customers through others.
• Experience of managing and prioritising resources effectively to meet demand.
• Ability to analyse data and draw conclusions to improve performance.
• Ability to present information in a clear and concise way to senior managers and other stakeholders, to support and influence decision-making.

Essential Qualifications

• Level 5 Institute of Leadership & Management or Level 4 Chartered Institute of Housing, or higher.

Desirable

• Experience of housing, estates and tenancy management policy, practice, and regulation, including H&S.

In return for your hard work, we offer:

• Competitive salary - £44,415 per annum
• Life assurance
• Competitive Pension Scheme (up to 9% on a matched basis)
• Employee Assistance Portal
• Healthcare Cash Back Plan
• Excellent lifestyle benefits portal including cycle to work scheme and fantastic discounts at supermarkets and many other retailers & leisure activities.

If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the role profile.

Closing date: 9am on Tuesday 10th September 2024. Interviews will be held in our Bristol office on Monday 16th September.

INDCARE

About Us

The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.

The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Proud member of the Disability Confident employer scheme

What skills and experience we're looking for

We are looking for an exceptional individual who thrives when enabling a vision they believe in. You will be able to provide transformational support to the executive team, lead on communications for our Trust of schools and empower the executive support team to succeed in their individual roles. Ultimately, you will be excited to play a pivotal role in our shared mission to transform lives and strengthen communities to make the world a better place.

What the school offers its staff

You will have exceptional communications skills with experience of calmly and positively leading others in a fast-paced environment. If you are ambitious, selfless and collaborative and are interested in working with like-minded colleagues who have a strong shared sense of purpose then we would love to hear from you. We will be committed to investing in your growth and development within the organisation and beyond.

Commitment to safeguarding

The Ted Wragg Trust is committed to safeguarding and promoting the welfare of children. All appointments will be subject to a number of safeguarding checks including an enhanced DBS check.

Location: Exeter

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

For more information on the Job Description and Responsibilities please click the link below. More detail about the role: You must be highly motivated with excellent communication skills, an ability to use your own initiative and work well under pressure. You will be adaptable, reliable and an excellent team member with good secretarial qualifications and/or experience. Knowledge of working in a hospital environment and medical terminology is desirable. You will be working with a wide range of people and communicating with both patients and staff therefore empathy and patience is essential. Working Pattern: This role could be full-time or part-time (at least 15 hours a week, up to 37.5 hours per week). Working hours will be between 08:30 - 17:30, Monday to Friday. Interview Date: To be confirmed Pay: The salary advertised for this position reflects the Agenda for Change 2024-5 rates, inclusive of a 5.5% pay award implemented from October 2024. If you join before this date, the pay award will be backdated to April 2024 or your start date, whichever is later. Until then, remuneration will be based on the 2023-4 pay bandings (Pay scales for 2023/24 | NHS Employers). For further information please contact: Casey Bennett; Admin Line Manager, on casey.bennett@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

To assist multi-disciplinary team members in the delivery of care and treatment for women using services. The care provided will encompass social, physical, intellectual, emotional and spiritual needs of women. Be responsible for undertaking practical procedures under the supervision of trained nursing staff. Duties and Responsibilities Communication and Working Relationship Skills To communicate effectively with inpatient women taking into account any communication difficulties they may have and responding appropriately. To form and maintain therapeutic relationships with individuals and other professionals and agencies. To maintain accurate and complete records consistent with legislation, policies and procedures. To communicate in a professional manner that is consistent with relevant legislation, policies and procedures. Taking, recording and reporting telephone messages. Providing and receiving routine information to assist in undertaking the role. Participate in ward / team meetings and discussions. Analytical and Judgemental Skills The post holder will be aware of and work within their own limits, and competencies. Take part in the constant assessment of risk and management of risk in conjunction with the qualified staff. Take part and be aware of Health and Safety matters as appropriate. Be punctual for work and conduct themselves in a professional manner in accordance with Trust Policies. Planning and Organisational Skills To be involved in the assessment and implementation of individual treatment programmes and the persons recovery care plan under the supervision of qualified staff. To prioritise tasks and manage the shift workload in discussion with the Nurse-in-Charge. Participate in flexible shift system, which requires you to work days, evening, nights, weekends and public holiday's dependant on the needs of the ward. In order to provide comprehensive and quality services to individuals, the post holder will if necessary be required to work in other areas of the service as directed by the Line Manager / Nurse-in-Charge. Responsibility for Patient/Client Care, Treatment and Therapy To be fully aware of each womans recovery care plan and be involved in clinical formulation and delivery of allocated womens recovery care plans. To participate fully in the allocated /associate nurse role. Participation in the delivery of therapeutic interventions, - assisting / facilitating in the running of group and individual 1-1 activities, offering time in positive activity and engagement. Participate in procedures involving intensive engagement and care of women who are distressed and / or verbally or physically aggressive. To provide support with daily living skills. Assist in all aspects of physical nursing care under the supervision of a registered nurse. Be able to recognise signs of abuse and know procedures they need to follow to escalate their concerns. Provide regular and practical support to individuals and their carers. To maintain the dignity and wellbeing of women, their babies and their carers at all times. Assisting in the monitoring of patient nutritional needs. Escorting women under direction of Nurse-in-Charge. To assist individuals gain access to resources including benefits and welfare rights. Participating in ward / team Multi-Disciplinary Team meetings and discussions. Keep accurate records of interventions and care provided as identified in patient care plans as directed by the Nurse-in-Charge and ensure all entries are validated on the electronic records system. Promptly report any difficulties encountered whilst implementing agreed care plans to the Nurse-in-Charge, and be able to report both verbally and in written form against progress of care plans. Fitness to Practice and to Undertake Job Role The post holder should ensure their fitness to undertake the post they should be able to demonstrate they are able to undertake the level of general training and personal safety training appropriate to their role and work area, and keep this training up-to-date. If the ability to perform Physical Intervention Techniques or Prevention of Violence, Management is a requirement of the role, the post holder must declare physical fitness to undertake such a role. The post holder should act quickly to protect the safety of individuals if they have reason to believe that they or a colleague may not be fit to undertake the duties within their job role. Act within competency. Policy, Service, Research, Innovation & Improvement To complete all core training requirements and other appropriate training courses, to maintain individual professional development. To comply with all DPT policies, protocols, procedures relevant to the role. Report any observed incidence of unprofessional behaviour, accidents/incidents, untoward occurrences or faulty equipment to the Nurse-in-charge or Line Manager. To participate professionally in service development and proposed service changes. To take part in any audit processes as required. Comply with universal Infection Control precautions and procedures. Responsibility for Finance, Equipment and Other Resources Assist in maintaining safety and security of the environment. Helping to maintain cleanliness and tidiness of the environment (including equipment). To have knowledge and understanding of counter fraud. To ensure Trust policies and legislation are followed regarding patient's property and monies. To ensure accurate documentation and record keeping. To participate in the monitoring, ordering and receipts of stock and non-stock supplies of the ward. Responsibility for Supervision, Leadership & Management To actively participate in regular supervision and an annual staff appraisal which includes service objectives and individual learning and development needs in accordance with Trust policy. To participate in and support students learning along with other members of the team. Information Resources & Administrative Duties To effectively use the Trust's IT systems (Carenotes), off duty (E-roster), learning and development (E-learning), online and any other IT systems either current or in the future as commensurate with the role. Maintaining confidentiality of information being aware of Trust policies and local protocols and keeping up-to-date with changes. Any Other Specific Tasks Required To contribute to the provision of a safe therapeutic environment for women, babies, staff and visitors to the unit. To take on responsibility for duties assigned by Line Manager. General Information Confidentiality The post holder will maintain appropriate confidentiality of information relating to the Trust, individuals and Patient information. The post holder will be expected to comply with all aspects of the Data Protection Act. Equality & Diversity Devon Partnership NHS Trust is committed to recruiting and supporting a diverse workforce and so we welcome applications from all sections of the community regardless of age, disability, sex, race, religion or sexual orientation, maternity/pregnancy, marriage/civil partnership or transgender status. The Trust expects all staff to behave in a way which recognises and respects this diversity in line with the appropriate standards. Risk Management / Health and Safety Employees must be aware of the responsibilities placed on them under the Health & Safety at Work Act 1974, ensure that agreed safety procedures are carried out and maintain a safe environment for employees, patients and visitors. Safeguarding It is a requirement that all staff undertake core training requirements. The Trust has clearly defined structures for safeguarding adults and children, these are underpinned with policies, procedures and additional training where appropriate depending of role. Records Management The post holder has responsibility for the timely and accurate creation, maintenance and storage of records in accordance with Trust policy, including email documents and with regard to the Data Protection Act, The Freedom of Information Act and any other relevant statutory requirements. Clinical Governance The post holder will be expected to participate in clinical governance activities to assist the Trust to provide high quality services. Prevention and Control of healthcare Associated Infection The post holder is expected to comply with Trust Infection Control Policies and conduct themselves at all times in such a manner as to minimise the risk of healthcare associated infection. Smoking The Trust operates a non-smoking policy. Employees are not permitted to smoke anywhere within the premises of the Trust or when outside on official business. Staff must also be mindful of public perception and must therefore not smoke whilst travelling in Trust identified vehicles or when can be identified as Devon Partnership Mental Health Trust staff.

Service Care Legal are currently working alongside employee focused Local Authority, based in Devon, which is in need of an experienced Adult Social Care Lawyer to join their team.

ROLE: Senior Adult Social Care Lawyer (must be a qualified Solicitor, Legal Executive or Barrister)

RATE: £50-£55ph

LOCATION: Devon, REMOTE

CONTRACT LENGTH: 3 months ongoing

The duties involved in the Senior Adult Social Care Lawyer role

• Deal with an Adult Social Care legal files from start to completion

• The role will deal primarily with Deprivation of Liberty Safeguard challenges and s16 applications in the Court of Protection as well as more general Mental Capacity Act advice.
• The successful candidate will also be required to assist in other areas of Adult Social Care including Ordinary Residence disputes, Care Act duties and Mental Health Act matters.
• The successful candidate will also oversee the whole process of each case from pre-proceedings through to completion of the final hearing.

The Person:

• Someone who has 3+ years of PQE in Adult Social Care Law
• Someone who has an understanding of the structural framework of Local Authority Law and has worked at a Local Authority before
• Someone who is able to deal with their own caseload independently whilst also assisting others with theirs

Benefits of the being in the Senior Adult Social Care Lawyer position:

• Flexible working hours
• Remote working
• Weekly pay

If the Senior Adult Social Care Lawyer position sounds like an opportunity that is right for you or someone you know, then don't hesitate to get in touch with me via email, Hugh.Barnes@servicecare.org.uk, or via phone at 01772208969.

We also welcome referrals for this position, where a successful recommendation would be worth £250.