Total 346 Customer Service job vacancies in EXETER, EX2 4QD

What's involved with this role:

Temporary Asset Support Officer/Admin – Housing

Job Ref: Exeter 5257202

Pay Rate: £13.93 per hour PAYE

Hours per week: 37 Monday – Friday, 8.30am to 5pm

Role Length: This opening assignment is for 5-6 months

City: Exeter, Devon

The purpose of the role is to provide a front- line service to Council tenants, leaseholders and members of the public for the Housing Assets Service.

Key Responsibilities:

Manage customer enquiries through a range of channels in a courteous and responsive manner.
Deliver a high quality Repairs/Planned works appointment booking system to tenants and leaseholders.
Establish, develop and maintain effective working relationships with team members, other housing teams and contractors to ensure awareness and compliance with our expectations regarding working practices.
Input, update and maintain all manual and electronic records in an accurate and timely manner.
Carry out all clerical duties associated with the receipt, ordering and processing of all housing responsive and planned works to contractors.
Deliver specified outcomes within agreed timescales requested by the Planned / Reactive Repairs Lead.
Display a comprehensive understanding of “what matters” to customers and the Council and that services are delivered effectively and proportionately within this framework.
Bring to the attention of the Planned / Re-active Repairs Lead any complaints and reports of incidents to ensure that all appropriate actions are followed-up.
Provide a range of technical and administrative support services for the Housing Assets Service.
Make a positive contribution to the Housing Assets Team, delivering a high quality tenancy service, working within a positive ‘can do’ culture.



Qualifications:

Educated to GCSE level in five subjects including English and Maths or equivalent.
NVQ in relevant area (e.g. Customer care) desirable.



Skills & Experience:

Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
Experience of delivering high quality customer service, preferably in a housing setting.
Experience of working in an office environment.
Experience of co-ordinating processes and people.
Knowledge of property related issues with and awareness of household repair and planned maintenance processes.
Knowledge of relevant legislation and current housing policy and practice.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).





Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

Clients are generally looking for candidates who are local to, or who can commute easily to the place of work. It will help your application if your CV states, in broad terms, where you reside – there is no need for a full address.

Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and exact job title.

To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days, please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.











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Job Ref: Exeter 5257202


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

ABOUT THE ROLEAs a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

About The Role
Care & Support Assistant
Early Evening Team
Pay rate: £11.75 - £12.00 per hour
Hours: 20 hours per week
Shift : 6.00pm - 10.00pm
Includes alternate weekend working
Due to continued expansion we are looking to welcome kind, caring and compassionate people to support our residents at Fern Brook Lodge residential care home, which is a hub for the community in Gillingham and the surrounding villages of North Dorset.
The early evening team are key, to setting the home ready for our residents to enjoy a comfortable evening ahead.
As a not-for-profit charity within Social Care, we focus on the reward and recognition of all our people, our benefits include:

- Blue Light Shopping Discount Card
- Reward and Recognition Schemes
- Employee Assistance Programme
- Industry Based Qualifications

What you will be doing:

- Identifying the needs & abilities of our residents and delivering excellent person centred care.
- Supporting & encouraging our residents to remain as independent as possible.
- Providing elements of personal care including washing & dressing where needed.
- Building relationships and providing companionship.
- Working in a team to create a co-operative, friendly and welcoming atmosphere in the home.

Who we are looking for:
We want you to have a genuine desire to make a positive impact on the lives of our residents. You'll need to be naturally compassionate and understanding of others.
Previous care experience is not essential, a full induction and training programme will be provided to support you.
If this sounds like you then we would love for you to join the team!
You need to be over 18 years of age to apply for this position.

About The Company
PEOPLE | PASSION | PURPOSE
Care South are one of the top 20 rated Care Home Groups in the UK based on published reviews from residents and their family and friends at carehome.co.uk.
As a not-for-profit charity, our HEART values are key to us providing outstanding care. For more information about us, our values and benefits, please visit our website: http://www.care-south.co.uk/about-us.
For any questions please contact the recruitment team on 01202 712448.

The MPGS provides professional soldiers to meet armed security requirements at Royal Navy, Army, RAF and other MOD bases across the UK Mainland. Our primary role is to counter the terrorist threat posed to military bases within the UK.

Our duties include:
Security incident management - Such as suspicious packages, bomb threats, protests, etc.

Patrolling site perimeters - Taking necessary action to preserve perimeter security.
Controlling entry and exit - Managing control room and gate operations and ensuring all visitors are dealt with efficiently.

Military Working Dog services (at selected sites).

Our units are located at over 119 sites across the UK mainland. We have our own Military Local Service Contract which allows soldiers to choose where they wish to serve, providing there is a vacancy.

Requirements:
• Background - You must have at least 3 years prior Military Service, or be currently serving, in any arm of the British Military, regular or reserves.

• Age - You must be over 18 years and under 57 years of age at re-enlistment.

• Fitness Eligibility - You must be medically fit and have a Body Mass Index below 32.

• Driving Licence - You must have a full UK driving licence with less than 8 penalty points.

Previously Served Personnel:
• Gap Since Leaving Service - Former substantive Cpl/LH (or equivalent) and above ranks with no more than a 10 year gap of service, and for former non substantive Cpl/LH and below ranks who have a gap of service of no more than 6 years.

• However, any former personnel with a time gap of up to 10 years can apply for this role, to which a time out waiver may be granted, subject to approval and interview processes.

• Previous Service Check - Your previous service records will be checked and final authorisation to proceed with the application must be given by the Army Personnel Centre.

Currently Serving Personnel:
• Any currently serving regular or reserve personnel wishing to transfer to the MPGS from across the tri-services should email ArmyPM-MPGS-Recruitment@mod.gov.uk immediately to discuss the best process for you joining the MPGS.

Benefits:

• Competitive entry level salary.
• Continuation of armed services pension or new pension if in receipt of full military pension already.
• Subsidised military accommodation available (SLA/SFA).
• Up to 30 Days Annual Leave (Pro Rata) per financial year.
• Free medical/dental
• You choose your location.
• Home to duty payment subject to conditions (HDT)
• Up to 2 weeks Adventurous Training per year (not compulsory).
• Professional and personal courses available to advance you and your rank.

Job Types: Full-time, permanent.

Salary: £25,693:00 per year.

Schedule: Structured 12 hour shift system.

Experience: UK Military, minimum 3 years (required).

Further info: Visit

Website - https://www.army.mod.uk/who-we-are/corps-regiments-and-units/adjutant-generals-corps/provost/military-provost-guard-service/

Facebook - https://www.facebook.com/groups/mpgsRecruitment/

e-mail – ArmyPM-MPGS-Recruitment@mod.gov.uk

How to Apply: In the first instance please email us at

ArmyPM-MPGS-Recruitment@mod.gov.uk

including the following information;
a. Name.
b. Age.
c. Previous or current UK Military Service unit.
d. Previous or current UK Military Service time period / date left.

For more information about this role, please refer to the Job description and Person Specification in the supporting information section.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role: The successful candidate will support the leadership of the administrative and clerical staff within the Nightingale Hospital Exeter team. Your duties will also include providing a comprehensive administrative support service to the Nightingale Leadership team. This involves scheduling and organisation of services, as well as rota management and coordination. You will therefore need to have excellent planning and organisation skills. You must have the ability to communicate with people calmly, sensitively and effectively both on the telephone and in person. A flexible and calm approach to staff and patients will be a necessity alongside the ability to support staff with the on-going development of the Nightingale site. If you feel you would be able to meet the demands of this challenging and rewarding role, then we would be delighted to hear from you. Visits are welcome and encouraged. Working Pattern: 37.5 hours per week or 26.5 hours per week, Monday to Friday, flexible working considered. This role will be based within Osprey House and Nightingale Hospital so hybrid working would not be possible. Interview Date: To be confirmed For further information please contact: Charlie May, Admin Line Manager, on charlie.may@nhs.net or Helen Bowmer, Admin Services Manager, on helen.bowmer@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

For more details about this position, please see the attached Job and Person Description word document.

For full details of the role requirements please refer to the job description and person specification attached to this advert.

For full details of the role requirements please refer to the job description and person specification attached to this advert.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role We are looking for a personable, well organised, enthusiastic person to provide an efficient, professional administrative and clerical service to the Trauma & Orthopaedics Department within the Surgical Services Division. You will form an essential part of an extremely busy team ensuring patient appointments are booked accurately and information is updated regularly, in a timely manner. You will also need to provide effective communication to both patients and staff in order to ensure the smooth running of the service which enhances patient care. The role is both office based and patient facing therefore you will need to be flexible and adapt to the different environments. This role is great for someone who enjoys working in a fast-paced environment, as part of a team working towards a shared goal. Comments from some of our current team: 'The role is varied, no two days are the same which keeps it interesting. It's nice to feel like you are helping the patients and making a difference and there is always something new to learn, especially in a service that is continually evolving.' As a team we always encourage and support personal and professional development, if this is something that interests you. If you feel you are suited to this role, then we would be delighted to hear from you. Visits to the department are welcomed and encouraged. Working Pattern: Monday to Friday, normal service hours are between 8am to 5pm. Interview Date: To be confirmed For further information please contact: Melanie Howland, Admin Line Manager on mhowland@nhs.net / 01392 403569 As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Job Title: Patient and Family Support Clinician Location: Head Office, Exeter & Eaglescott airbases, with frequent requirement to travel to various locations, primarily in Devon but also within the wider South West region and opportunities to work remotely. Reports to: Patient and Family Support Manager Hours: 37.5 per week.This could be made up of two part-time positions. Grade: Registered Healthcare Professional Salary: £40,000 FTE Support: Internal: Patient and Family Support Manager, Head of Patient Services External: Patients, their relatives or legal representatives, Acute Hospitals, Care Networks, Other Air Ambulance services, NHS Ambulance Service, Police FLOs, other support agencies. RESPONSIBILITIES, DUTIES, SKILLS AND EXPERIENCE Communications and relationships Strong communication skills, regularly providing reassurance and empathy in emotionally challenging situations. Provide clear and accurate written documentation when needed. Actively contribute to Clinical Governance processes, including sharing experiences, participating in Clinical Governance days, following up with patients/families, and presenting case studies. Collaborate with Devon Air Ambulances (DAA) Fundraising and Communication teams to facilitate patient and family interactions when they wish to share their experiences. Work closely with the Patient and Family Support team to ensure coordinated and effective support. Assist the Patient and Family Support Manager and Operations Director in Duty of Candour processes, maintaining clear, open, and honest communication with patients and families when care did not meet expectations. Represent Devon Air Ambulance as an ambassador, promoting good public relations. Use clinical knowledge to explain complex illnesses, injuries, and prehospital treatments, including medications, surgical procedures, and anaesthesia. Maintain a solid understanding of DAATCL's Scope of Practice and the Joint Royal Colleges Ambulance Liaison Committee (JRCALC) Guidelines. Knowledge and experience Registered Healthcare Professional with a minimum of two years post-registration. BSc or relevant experience in Critical Care, Advanced Clinical Practice, Rehabilitation, or support roles for patients or vulnerable individuals. Evidence of relevant postgraduate study. Have a strong history in prehospital or hospital based critical care. Experience of working within multi-disciplinary teams. Experience with bereavement support is beneficial. Experience in a patient-facing role post-professional registration, preferably with Air Ambulance or pre-hospital experience. Strong knowledge of CQC Fundamental Standards and 'Key Lines of Enquiries' and their impact on clinical practice and organisational governance. Good understanding of regional care pathways for emergency and critical care patients, including ED, intensive care, cardiac care, rehabilitation, and enablement services. Understanding of research and audit principles, including patient outcome measures. Ability to handle conflict and differing opinions effectively. Resilient and self-motivated. A good level of insight and ability to manage own wellbeing as well as supporting the wellbeing of the team. Training/Qualifications Maintain a clean Enhanced DBS certificate, including adult and child Barring List clearance. Willing to complete statutory training and professional development as required by the organisation. Hold a full UK driving license with no more than 3 penalty points. Proficient in IT, including Microsoft Outlook, Excel, PowerPoint, Teams, and database management. Planning and organisational skills Identify trends and themes from patient and family experiences to support Quality Improvement. Plan and deliver education sessions on Patient and Family Support and related projects to clinicians, the wider organisation, and external stakeholders. Liaise with healthcare providers, charities, and support agencies to support patients and families, incorporating best practices and learnings into DAATCL. Collaborate with Heads of Clinical Services, Operations, Patient Services, and the Clinical Governance Lead to ensure patient feedback is shared. Coordinate responses and collaborate with other Air Ambulance services Patient and Family Support teams. Creative and Intellectual Effort Acknowledge the frequent exposure to distressing or traumatic patient/family recounts, often involving discussions of care provided by DAATCL with relatives of severely injured or deceased patients. Production of reports drawn from information from a variety of sources. Host airbase visits for patients and their families Emotional effort Frequent exposure to patients/family recounting distressing and/or traumatic circumstances, with the need to discuss the care provided by DAATCL. Frequent requirement to communicate in person with relatives of severely injured or deceased patients. Provide sensitive timely support to patients and families who have been treated by DAATCL, including answering questions about the care provided by DAATCL and supporting and/or signposting them to other agencies who offer mental and physical wellbeing support. Provide peer and wellbeing support to other Patient and Family Support team members. Provide peer support and wellbeing assistance to other members of the Patient and Family Support team. Physical skills and effort This role will require minimal manual handling. This role will require standard keyboard skills. Accountability, autonomy and judgement Accountable as a Registered Healthcare Professional for upholding the standards of conduct, performance, ethics and CPD as required by their professional body. Accountable for maintaining personal awareness of organisational communications, policies and procedures. Able to uphold the highest Infection Prevention & Control (IP&C) standards. Able to work within data protection regulations and procedures. Demonstrates sound judgement in considering where patient harm may have occurred and escalate as appropriate to the Patient and Family Support Manager, or in their Absence, the Operations Director. Ability to make judgements involving a range of facts or situations requiring analysis, interpretation and comparison of a range of options. Accountable for results and unafraid to learn from mistakes. Financial, physical and information resources Accurate review of patient clinical records/clinical database. Maintain the highest standards of Infection Prevention & Control (IP&C). Exercise sound judgement in identifying potential patient harm and escalate concerns appropriately. Good data processing and analytical skills. Policy and service Accountable for staying informed of organisational communications, policies, and procedures. Support the development of processes and procedures related to Patient and Family Support. Engage in team reflection and learning, identifying areas for improvement and sharing insights. Assist with the monthly submission of Patient and Family Support updates to the Clinical Committee and deputise for the Patient and Family Support Manager at meetings. Comply with DAATCLs Information Governance policies and UK Data Protection legislation. Collaborate on policy and service development, while independently leading on related tasks when needed. Working conditions Be prepared to use VDU for extended periods. Work hours must be flexible to accommodate service, meeting, and visit schedules. Occasional requirement to work outside regular office hours, including weekends. Leadership and people Provide feedback to clinicians to help improve patient care delivery. Offer advice and guidance to non-clinical staff on the scope of care provided by Devon Air Ambulance and the Patient and Family Support service. Foster a learning culture that encourages collaboration, creativity, and responsibility. Uphold DAAs values and behaviours, promoting equality, diversity, and inclusion. Demonstrate high integrity and openness. Work well both independently and as part of a team. Devon Air Ambulance is signed up to Acevos Diversity Principles which will help address the diversity deficit in charity leadership. DAA does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

Essential requirements Dental Registration with the GDCCompleted Foundation Training Up to date on mandatory and recommended dental training.Dentist with at least 2-years of post qualification experience.Experience of working within a range of NHS dental environments.Ability to work independently.Ability to communicate effectively and lead a clinical dental team.Ability to quicky develop rapport.Professional attitude.Willing to be flexible.Maintain composure in stressful environments.Ability to manage workload and prioritise effectively.Empathy and understanding. Desirable requirements Postgraduate skills and qualifications.Understanding of the wider dental system

Please see the attached Job Description and Person Specification which will provide further information on this role.

For further information about this role please see attached the job description and person specification.

Waking Night Support Worker

Postcode: TQ4, Paignton

Contract type: Full time

Pay: £12.00 per hour

About us

At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest.

Without our incredible team of Support Workers, we simply wouldn’t be who we are today. We’re always on the hunt for hard-working, passionate people who want to make a difference during evening and night-time shifts – so what are you waiting for?

Become a Waking Night Support Worker at Achieve together and shape lives
As a Waking Night Support Worker, you’ll encourage and support people with evening activities, provide physical and emotional care throughout the night and help the people we care for to feel safe, secure and well rested.

At Achieve together, you’ll embark on a career adventure like no other, with dedicated training opportunities along the way to develop your skills as a Support Worker and beyond. Whatever your aspirations, we can help you reach your goals and forge a long-lasting career in social care.

You will support people both in their home and in their local communities and we have a range of working patterns to suit you, including full time, part time and flexible opportunities.

We offer a range of exciting benefits, such as:

• Flexible hours to suit a range of lifestyles
• Career progression and training opportunities
• Employee welfare and wellbeing initiatives
• Recognition schemes, team events and social activities
• Employee discount schemes across a range of retailers and services
• Wagestream - a financial health app that gives you the ability to receive optional pay advances
• Staff incentive schemes such as Refer a Friend, Employee of the Month and Heroes Awards

About you
Although it would be beneficial to have some experience in healthcare, it isn’t absolutely necessary as we provide full training. As long as you’re passionate, hard-working and empathetic, you’ll fit right in.

Join the team today and begin sharing moments and shaping lives.