Total 18 Customer Service job vacancies in Dumfries, DG2 9JW

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.
Building Support AssistantDumfries and Galloway Royal Infirmary Full time – 37.5 hours per week
Salary package up to £30,443 available, plus Serco Benefits
We have a fantastic opening for a Building Support Assistant (BSA) to become a vital part of the team at Dumfries and Galloway Royal Infirmary. As the BSA you will undertake works, under the guidance of the Technical Management team, technicians, and craftsman, on all aspects of engineering plant and equipment for both planned and reactive maintenance.

Dumfries & Galloway Royal Infirmary is a leading healthcare facility dedicated to providing exceptional medical services in the Dumfries and Galloway region. Opened in 2017, the hospital includes various specialised units, such as emergency care, surgical departments, maternity services and mental health support, staffed by a dedicated team on healthcare professionals. The hospital design emphasises accessibility, patient comfort and environmental sustainability, combining modern facilities with a commitment to high-quality patient care.

The team is dedicated to providing outstanding, person-centred care that is both effective and dependable. We are eager to grow this amazing team by welcoming positive and skilled individuals who are seeking opportunities in their preferred fields.

We seek skilled professionals who have a background in building services maintenance and excel in a collaborative team setting to deliver exceptional service.

Main Accountabilities:

- To work in accordance with the requirements of the Scottish Health Technical Memorandums (SHTM’s), and other applicable legislation under the guidance of supervisors, technicians, and craftsmen
- To manage own workload and a level of responsibility for Building Support Assistants
- To be responsible to undertake competent based technical tasks such as Legionella remedial works to TMV’s AHU filter changes, light fitting replacements, low risk controlled isolations
- To be prepared to work in hazardous areas taking all safety measures to prevent danger, avoid injury and prevent damage to equipment
- To actively participate in the operation and control of engineering planned preventative maintenance schemes
- Actively participate in the operation of the Computer Aid Facilities Management (CAFM) system labour control by completion of paperwork for all work orders, service sheets and logbooks or electronic logger
- Work overtime to carry out emergency repairs as required by management
- Recall to work should the need arise
- Undertake essential repair works and general maintenance activities at the request of the Senior Technician’s and Site Engineer’s
- To liaise with Senior Technician’s and Site Engineer’s regarding plant or equipment failures and observations
- Assist technicians and craftsmen with technical maintenance diagnostic fault finding and repair
- Carry out planned preventative maintenance (PPM) inspections, schedules and tasks, unsupervised where considered safe and appropriate
- Escort contractors as required
- Complete all report sheets, work orders, logbooks, and test certificates as necessary
- Operates within constraints of permit to work systems
- Immediately notifies the Senior Technician’s and Site Engineer’s of any deviation from the regulations
- Follows guidance as laid down operation and maintenance manuals
- Uses all relevant tools and equipment within safety guidelines as necessary for the completion of works
- Ensure that works are completed or communicated, even if it means working longer than the designated working hours
- Ensuring that information regarding works not completed or works required are conveyed to other members of staff


The post holder will be responsible for all appropriate health, safety and welfare matters affecting staff in or attached to their area of work responsibility. This will include safe systems of work, training and safety inspections.

Training for this role is provided, and it will be mandatory to attend training establishments as necessary.

What you will need for the role:


- Recognised industry training Health and safety awareness/ certification
- Experience of working within a building services maintenance environment
- Experience in a people environment
- Accuracy and attention to detail, specifically in verbal and written communication systems
- IT skills
- Ability to work to tight deadlines in a demanding environment
- The post holder will be multi skilled in a variety of tasks and use of equipment
- Occasional manual handling
- Computer and keyboard skills obtained through experience and practice
- Good interpersonal and communication skills
- Able to use own initiative in problem solving on day-to-day issues
- Self-motivated and ability to motivate others
- Work well as part of a team
- Keen to develop both own skills and knowledge and that of other
- Flexible attitude to working hours and locations


Additional features of the role:


- Occasional manual handling
- Computer and keyboard skills obtained through experience and practice
- Extended working days to meet needs of the service
- Occasional risk of dealing with dissatisfied or distressed staff, patients, and visitors
- Frequent walking
- Maintain verbal and written communication systems within the department, external suppliers and delivery personnel
- React swiftly and calmly to major/significant incidents
- Need to meet specific deadlines and produce information in an appropriate manner to a varied audience
- Able to use own initiative in problem solving on day-to-day issues
- Understanding of customer care and experience of managing the client relationship



What we offer


- Salary: Salary package with shift allowances up to £30,443 available with annual reviews. Additional payments up to £1,000 available for CP responsibilities.
- Pension: Up to 6% contributory pension scheme. Matched to 12%
- Holidays: 25 days' annual leave plus bank holidays.
- Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
- Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
- Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
- ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
- Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
- Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

Proud member of the Disability Confident employer scheme

ABOUT THE ROLEAs a Bank Peripatetic Nurse (RGN/RMN) at Barchester, you'll travel across your region to deliver the high clinical standards we're known for. We'll look to you to lead a multi-disciplinary team to make sure that on each shift, at every location, all of our residents get the highest quality care. You can expect a wide range of responsibilities, from making sure new residents are settling in, to helping advance your team members' skills, and developing care plans that are tailored to our residents' physical and mental needs. As a Peripatetic Nurse, you'll have the freedom and autonomy to do things the right way and be truly valued and respected for what you do. ABOUT YOUTo join us as a Peripatetic Nurse, you'll need to be a Registered Nurse (RGN/RMN) with a current NMC registration and a teaching, mentoring or supervision qualification. A strong, up-to-date clinical knowledge is important, as is a good understanding of key regulatory frameworks, including the safe administration of medicines, Royal Pharmaceutical guidelines, and NMC standards. We'll also look for a successful track record of producing care plans and detailed risk assessments. Dedicated and ambitious, you'll be able to lead by example your can-do approach and excellent communication skills will motivate the teams in each Barchester care home you work with. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be. 3231

ABOUT THE ROLEAs a Bank Registered Nurse at a Barchester care home, you'll look after the physical, psychological and social needs of our residents to help us deliver the quality care they deserve. We'll look to you to create a safe and supportive environment for residents with range of physical and mental needs, whilst also relying on your professional judgement to make critical clinical decisions. You can expect a wide range of responsibilities, from developing tailored care plans to providing medicine safely and delivering excellence across everything you do. As a Registered Nurse (RGN), you'll have the freedom and autonomy to do things the right way and be truly valued and respected for what you do. ABOUT YOUYou'll need to have current NMC registration and a good knowledge of the most up-to-date clinical practices to join us as a Registered Nurse (RGN). Experience of producing well-developed care plans and detailed risk assessments is important too, as is an understanding of regulatory frameworks, including DoLs/MCA and Royal Pharmaceutical guidelines. Dedicated and compassionate, you'll pride yourself on your person-centred, thoughtful approach to nursing. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be. 3231

ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

To assist in the effective administration of Annan Court Care Home, (in accordance with the Company’s Policies), under the supervision of the Home Manager. To work as part of a team and be a proactive team member.

Hours: 37.5 per week

General


To answer telephone calls in a polite and courteous manner dealing with any requests promptly and efficiently, returning call backs in timely manner.
To meet and greet any visitors and professionals to the Home
To ensure when post arrives it is distributed to relevant recipients in a timely manner
To ensure that all regular ordering takes place on the designated day and remains in budget.
To support the manager in the positive marketing of the Home
To ensure all marketing information is available and displayed
To ensure that all groups of staff have all relevant paperwork photocopied in a timely manner to maintain standards of record keeping and health & safety recording To support the manager in minute taking, note taking and typing of the associated records
To maintain confidentiality of all relevant information and files
To ensure all relevant information for admission and discharge of any clients is addressed and maintained to the relevant parties in a timely manner
To ensure all staff files contain the relevant information
To maintain an audit for all personnel files to evidence their content
To support the manager in payroll for staff
To carry out general office duties as required including filing and safe storage of documents


Training and staff development


To assist with staff training via the e learning programme and training computer
To ensure new staff have relevant induction pack and other articles e.g. uniform, badge, ready in a timely manner
To keep the training matrix up to date for all mandatory training reporting any forthcoming needs to the home manager


Finance


To maintain accurate records both in e form and manual in relation to monies held in the home
To monitor the monies to ensure they are checked in accordance with the policy on a monthly basis
To ensure all logs are kept up to date and submitted to Head office in the timescale required
To ensure the Manager is made aware of any potential problems or issues in a timely manner
To maintain clear and concise and legible records
To comply with all Company Financial Policies


Qualifications, Skills and Experience

Essential


Experience within a similar field
Knowledge and experience of IT including word, excel, email ,intranet
Excellent interpersonal skills and customer care
Accuracy and ability to multitask
Ability to work on own initiative
Must be enthusiastic, empathetic and confident personality
Experience in a customer service environment
Ability to meet laid down or requested task completion target dates
Able to meet deadlines


Desirable


Customer care and/or administration qualification
Excellent standard of IT skills
Knowledge and understanding of Care Inspectorate
Knowledge and understanding of the Elderly Care Sector


Please get in touch with our Recruitment team today and become part of the Advinia family!

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age

Serve incredible food, enjoy incredible perks!

Belong in a team and thrive in service as a Food Service Assistant, with our dynamic catering team in Speke, Liverpool L24 9JW . Feed our customers and we'll fuel your career. If you are an enthusiastic individual with a passion for bringing a smile to the plate, then we want to hear from you!

What you'll do:

• Provide excellent customer service to our corporate colleagues, clients and customers
• Assist in daily food preparation tasks, serving up our mouth watering menus
• Maintain cleanliness and organisation of food service areas, including the dining area and kitchen facilities
• Be a team player, collaborating with kitchen staff to ensure smooth operations
• Follow proper food handling and storage procedures

What you'll bring:

• Previous experience in food service or hospitality is preferred, but not essential
• Strong communication skills
• Attention to detail and a commitment to maintaining cleanliness and hygiene standards
• Ability to work effectively and a willingness to assist in various tasks needed

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a 24hr virtual GP Service
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).
• Save for your future by becoming a member of the Mercer Aspire Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.

Ready to be part of something greater? Apply today and start your journey with Sodexo!

Friendly customers. Vibrant communities. Exciting careers.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

Package Description

Food Service Assistant

• Monday-Friday 07:00 - 15:00
• 37.5 hours per week
• £12 per hour + Sodexo Benefits
• Free Car Park
• Full training and uniform provided

About The Company

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Support Worker Dumfries - £12.50 per hour

Typical Shifts are: a 2 week rolling rota with every second weekend off.

Week 1: Mon Tues Sat Sun

Week 2: Wed Thurs Fri

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our residential service in Dumfries is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in local bars and restaurants, the next you could be unwinding with them playing video games, watching films or going to the cinema.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

We’re interested in our Support Workers having both the right experience and the right values. This is why at this service our Support Workers should be resilient, flexible and composed in their approach, have experience with following Positive Behaviour Support plans and reflective practice as well as experience working with individuals with autism, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory PVG checks and references.

The Home...

Welcome to Annan Court Care Home in Annan where our committed team provide person-centred care in a residential setting, including for those living with dementia. We’re proud to provide high-quality care that is tailored to the individual needs of Residents. Our dedicated care team is on hand to provide bespoke support – whether that is a little or lot, we’re here for whatever Residents need.

The day shift shift is: 08:00 - 20:00

Your Responsibilities...


Working with Residents’ and families to deliver high level person-centered care.
Being a key worker/Manager to the Care staff on shift, whilst providing the highest standard of hands-on care
Liaising with other health professionals and relatives to achieve the best outcome for each Resident.
Maintaining a safe environment for staff, Residents, and visitors according to Health and Safety and CQC requirements whilst always maintaining thorough and up to date records on each Resident.


Our Values…

Care: Do you strive to provide the highest standard of person-centred care?
Compassion: Are you kind and empathetic?
Courage: Are you driven to progress?
Communication: Do you consider yourself a good all round communicator?
Commitment: Are you passionate about excellent care?
Competence: Are you able to work well within a team but also on your own initiative?

In Return we can offer...


Free PVG check
Competitive pay rates
Flexible pay
Paid Family Leave
A fantastic working environment
Free uniform
Professional training and ongoing career progression


We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age

PRI6

The Home...

Welcome to Annan Court Care Home in Annan, where our compassionate team provide person-centred care for Residents within a warm and homely environment.

Our Home is a vibrant community where Residents are encouraged to stay active and continue with their favourite hobbies and pastimes, or try something new from our varied activities schedule. We’ve communal spaces for socialising and also quiet areas to while away a peaceful afternoon with a good book or by listening to a favourite radio station.

The night shift is: 20:00 - 08:00
the day shift is: 08:00 - 20:00

Your Responsibilities...


Respecting the Residents’ dignity and privacy
Providing the highest standard of person-centred support to the Residents’ to be as independent as possible and encouraging them to do as much for themselves as they can.
Working with Residents’ and families to deliver person centered care.
Supporting with all aspects of personal care; feeding, toileting, bathing.
Maintaining thorough and up to date records on each Residents’.


Our Values…

Care: Do you strive to provide the highest standard of person-centred care?
Compassion: Are you kind and empathetic?
Courage: Are you driven to progress?
Communication: Do you consider yourself a good all round communicator?
Commitment: Are you passionate about excellent care?
Competence: Are you able to work well within a team but also on your own initiative?

In Return we can offer...


Free PVG check
Competitive pay rates
Flexible pay
Paid family Leave
A fantastic working environment
Free uniform
Professional training and ongoing career progression


We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age

The Home...

Welcome to Annan Court Care Home in Annan, where our compassionate team provide person-centred care for Residents within a warm and homely environment.

Our Home is a vibrant community where Residents are encouraged to stay active and continue with their favourite hobbies and pastimes, or try something new from our varied activities schedule. We’ve communal spaces for socialising and also quiet areas to while away a peaceful afternoon with a good book or by listening to a favourite radio station.

The day shift is: 20:00 - 08:00

Your Responsibilities...


Respecting the Residents’ dignity and privacy
Providing the highest standard of person-centred support to the Residents’ to be as independent as possible and encouraging them to do as much for themselves as they can.
Working with Residents’ and families to deliver person centered care.
Supporting with all aspects of personal care; feeding, toileting, bathing.
Maintaining thorough and up to date records on each Residents’.


Our Values…

Care: Do you strive to provide the highest standard of person-centred care?
Compassion: Are you kind and empathetic?
Courage: Are you driven to progress?
Communication: Do you consider yourself a good all round communicator?
Commitment: Are you passionate about excellent care?
Competence: Are you able to work well within a team but also on your own initiative?

In Return we can offer...


Free PVG check
Competitive pay rates
Flexible pay
Paid family Leave
A fantastic working environment
Free uniform
Professional training and ongoing career progression


We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age


PRI1

The Home...
At Annan Court Care Home, our expert team provides great person-centred care for Residents with a variety of needs. Residents can be reassured that if their care needs change, we can provide continuity of care for them at Annan Court.

The Opportunity...
Are you a talented Health Care Assistant or Support Worker looking to develop your career further? Are you a good team player looking for a new career? Are you motivated by person-centred care? Then we would like to hear from you!

The day shift is: 08:00 - 20:00


Your Responsibilities...


Respecting the Residents’ dignity and privacy
Providing the highest standard of person-centred support to the Residents’ to be as independent as possible and encouraging them to do as much for themselves as they can.
Working with Residents’ and families to deliver person centered care.
Supporting with all aspects of personal care; feeding, toileting, bathing.
Maintaining thorough and up to date records on each Residents’.


In Return we can offer...


Free PVG check
Competitive pay rates
Flexible pay
Paid Family Leave
A fantastic working environment
Free uniform
Professional training and ongoing career progression


We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age

Care | Compassion | Courage | Communication | Commitment | Competence

PRI1

ABOUT THE ROLEAs a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Your Duties...

Our Domestic assistants work closely with the Head of Housekeeping/Home Manager to maintain the highest level of cleanliness throughout the home, bedrooms and all public areas, emptying bins, cleaning floors, walls and corridors, cleaning toilets and bathrooms.

A few things we are looking for…

Pride:
As you can expect, we have set cleaning standards to work to, and this role can be physically demanding, but this will motivate you to complete any task to your best ability.
Fantastic people skills:
Supportive and great at communicating. Able to build strong relationships with a non-judgemental attitude.
Caring by nature:
An enthusiastic approach with a genuine passion for your role.
Great team player:
Do you work well in a team of like minded people?
No experience? No problem:
We will provide you with a comprehensive induction programme and training plan to ensure you are fully prepared to begin your new career with Advinia Health Care.

In Return we can offer...


Free DBS check
Flexible pay
A fantastic working environment
Free uniform
Professional training and ongoing career progression
A comprehensive benefits package including a pension, Refer a Friend scheme and much more!


We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age

Post: Assistant Service Co-ordinator

Service: Dumfries and Galloway

Based: Castle Douglas (with travel across Stewartry & Wigtownshire)

Hours: Full-Time (37 hours per week)

Salary: £29,299 - £32,405 (£15.23 - £16.84 per hour)

Contract: Permanent

CAREERS THAT CARE!

At Turning Point Scotland, we have opportunities for an Assistant Service Coordinator to help make a positive impact for people, provide individualised support to adults with a wide range of needs, either on an individual 1:1 basis or alongside others and as part of a team.

Embark on an emotionally rewarding journey and apply today!

About the role

This is an exciting opportunity for an Assistant Service Coordinator with Turning Point Scotland where no two days are the same!

As an Assistant Service Co-ordinator, you will:

Provide support and assistance to people we support in accordance with their support plans and the service aims.
Assist the Service Manager and Service Co-ordinator to direct and manage the day-to-day operations within the service and to provide line management support to the staff team.
Devise, review and update support plans, record events and observations and keep appropriate records as required in the service.
Manage and supervise smaller teams on a day to day basis providing guidance, instruction and direction.
About You

You will have a genuine commitment to use your skills and experience to support people to live their best lives. You will be supported by an incredibly approachable management team, allowing you to expand on your existing knowledge whilst developing new skills. You will have flexibility to work on a rota.

About Us – Castle Douglas, Kirkcudbright & Newton Stewart Services

We are a residential service and support people with mental health issues, physical health & learning disabilities. As a team we provide 24/7 support to live their best lives.

Where there is a requirement for sleepover shifts, you will receive, on top of your £15.23 ph, an additional £96 for every sleepover shift you work!

If you are dedicated, compassionate, and enthusiastic about making a difference in the lives of vulnerable adults, we would love to hear from you.

Due to the location of services, a driving license and car are essential.

Turning Point Scotland offers a Salary Matching opportunity within the salary scale points.

Please note that IT skills are required for all our vacancies.

Where applicable, successful candidates will be required to register with the SSSC within 6 months of start date, and will have or be willing to complete a relevant qualification for registration purposes

We value lived experience, please click here to read more about our views.

Proud member of the Disability Confident employer scheme