Total 38 Customer Service job vacancies in Diss, Norfolk, IP22 4AD

Communication Support Worker Tier 1
Up to 35 hours per week, 38 weeks per year (term time)
£26,489 - £28,269 per annum pro rata


The Curriculum Services Team are passionate about supporting students with Learning Disabilities and/or Difficulties. We are responsible for ensuring that effective and appropriate support provision is allocated to students requiring assistance with accessing their academic studies across City College Norwich, Easton College and Paston College.

City College Norwich is a great place to work. As one of the largest colleges in East Anglia we have a large and diverse team of over nine hundred full and part time staff within teaching and support roles and has opportunities for progression within the workplace.

You will support students who require BSL, AS support and/or students in PMLD (Profound Multiple Learning Disabilities. This is a great opportunity to work in a highly rewarding role.

Applicants must have a Level 6 qualification in BSL and have or be willing to work towards a Level 3 Certificate in Learning Support (or approved relevant equivalent) .


If you would like more information about this or the role please contact Shirley Barker, Team Leader at Shirley.Barker@ccn.ac.uk


Closing date: Tuesday 19 November 2024 at Midnight



As a College we are required to undertake various Safer Recruitment checks as set out within the guidance from the Department for Education Keeping Child Safe in Education. We require all staff to undertake an enhanced Adult and Child Workforce DBS Check and to register with the DBS Update Service. Please note: From 28 November 2020 the government implemented changes to the filtering rules, and we have been instructed that we cannot accept any update service checks on DBS certificates that have been issued before this date. Therefore, a new one must be completed with City College Norwich.

Proud member of the Disability Confident employer scheme

Care Home Manager
Great Yarmouth, Norfolk / £65,000 / BRAND NEW HOME

Care Home Manager required. My client is rated a top 20 large national group with 22 years' experience in the care sector, with continued growth and excellent standards and reputation this is a fantastic opportunity to join an industry leader. This service has 42 beds providing support for elderly people requiring general nursing, dementia, mental health issues, residential and respite care. The home is due to open in the New Year and this is a great opportunity to open, build and maintain an amazing team able to deliver the highest standard of care in a beautiful and state of the art environment.


Care Home Manager duties include:
* Oversee the daily operations of the home
* Be registered with the CQC and be knowledgeable with all relevant legislation and regulations
* Ensure the home provides high-quality care and support to residents
* Control of the budget to ensure meeting of financial targets
* Maintain full occupancy
* Recruitment, retention, training and induction of staff
* Manage and mitigate risks effectively, ensuring a safe environment

Care Home Manager Requirements:
* Registered Nurse with Valid Pin - desirable but not essential
* Excellent knowledge of all Standards and NMC code of practice
* Proven track record of person-centred care planning
* Experienced leader and mentor
* A passion for delivering high standards of care

Care Home Manager Benefits:
* £65,000 + Welcome bonus
* DBS & NMC Paid
* Career development opportunities in a growing company
* Generous Holiday allowance - 25 Days plus Bank Holidays
* Excellent induction
* Private Pension

For further information or to apply please contact Amanda at Time Recruitment or alternatively apply below.

Time Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Advinia Healthcare are looking for a dedicated Team Manager to come and join the team at Woodstock Care Home in Dereham. Woodstock is a 28 bedded residential home looking at elderly care and dementia which was inspected last year where it achieved Good from CQC.

Responsibilities:


To ensure appropriate standards are maintained by monitoring and that appropriate professional support is provided to senior staff /team leaders.
Appropriate reviews of care plans /risk assessments and medication administration. To ensure all assessment tools are in place and are fully utilised.
Ensure all residents have a complete care assessment prior to admission to the home, taking account of their physical, social and psychological needs. To ensure as a minimum an annual re assessment of each resident’s needs.
Deploy staff efficiently in relation to care duties to be covered by setting up and controlling the duty rota. Check and monitor care staff hours and authorise time sheets in absence of Home Manager.
To establish good personal relationships with residents and their families.
Work with the Home Manager to ensure all induction and mandatory training is completed. To identify other specific training needs.
To work with the Home Manager on achievement of action plans from external regulators or internal support functions.


Requirements:


Team Leader/Management experience
Ability to communicate at all levels
Ability to work on own initiative unsupervised
Work to deadlines


In return:


Competitive Salary
Flexible salary - Wagestream
Generous Holiday Entitlement
Training & Progression


If this role sounds as though it would be of interest to yourself than please apply now!

PRI2

An amazing job opportunity has arisen for a motivated Support Worker to work in an exceptional care home based in the Diss, Ipswich area. You will be working for one of UK’s leading health care providers

This care home provides care and support to residential, respite and residential dementia individuals

**To be considered for this position you must have an NVQ Level 2 in Health and Social Care or equivalent**

As a Support Worker your key duties include:
• Be an essential part of the team, promoting the well-being and providing the highest quality of care to residents
• Assist with daily tasks, inclusive of all personal care assistance from supporting with personal hygiene, through to days out and companionship
• Encourage independence, well-being and supporting vulnerable individuals with their daily routines and activities
• Ensure accurate record keeping at all times

The following skills and experience would be preferred and beneficial for the role:
• Proven experience of working in a care setting
• A good team player
• Good verbal and written communication skills
• Have a genuine desire to care for others

The successful Support Worker will receive an excellent salary of £13.00 per hour and the annual salary is £24,336 per annum. We currently have permanent vacancies for both days and night shifts available. In return for your hard work and commitment you will receive the following generous benefits:
• Pension scheme
• Comprehensive induction and paid training programme with career prospects
• Enhanced rates for bank holidays
• Recognition schemes (Employee of the Month and Company’s Care Awards)
• Paid breaks
• Uniform provided
• Refer a friend scheme
• Costs for an enhanced DBS
• Rewards for years of service

Reference ID: 4123
To apply for this fantastic job role, please call on 01216380567 or send your CV to contact@jupiterrecruitment.co.uk

Talk to us - Jupiter Recruitment on WhatsApp
Our WhatsApp number is - 07856209032

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As our Care Home Manager, you will oversee the daily operations of the home. As a regulated business, we expect the candidate to be registered with the Care Quality Commission (CQC), and be familiar with all the relevant legislation and regulations. You will be responsible for ensuring that the home provides high-quality care and support to our residents, whilst meeting financial targets and maintaining full occupancy.

Reports to: Operations Manager



This role could be for you if you have;

- Previous experience of managing a nursing home.
- A good working knowledge, with a proven record of CQC standards and can work towards achieving Outstanding.
- Good communication skills and can maintain excellent working relationships at all levels, internal as well as external professionals, families and visitors.
- A proven track record of marketing and business skills within the private care sector, running a commercially successful, good or outstanding rated care home.
- Enthusiasm and passion for developing high level of person-centred care.
- Ability to actively participate in the growth and development of the care service.



Qualifications required for the role

- NMC registered nurse with relevant post-registration experience, desirable but not essential.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.

Join our friendly, supportive and inclusive team at Lloyd Court to help us make a real difference in the lives of our service users.

Care Support Worker - Days, Norwich

£12.60 per hour (days) + enhancements

35 average hours per week + opportunity for additional hours

Are you an experienced Care professional or new to the industry? Come and work for Norse Care. We offer fully funded accredited courses, excellent career progression, and job satisfaction from improving people's lives.

Please note that Norse Care are currently unable to provide sponsorship.

A day in the life:
As a Care Support Worker you will assist with personal care and support tasks, enabling our service users to make informed choices, promoting their independence and dignity in line with their person-centred care plan.

Working as part of a team, you will build strong relationships with your colleagues and the service users, participating and supporting with wellbeing events and activities, and helping to promote a safe and engaging environment.

Responding to call bells and emergencies in a timely manner and communicating with other medical professionals and community stakeholders as required.

About you:
We are looking for people who are passionate about supporting others by providing excellent care and who share our core values:

• We care completely.


• We collaborate proactively.


• We act with integrity.


• We pursue better.


• We make it happen.

**We will be looking for you to demonstrate these at the interview stage! **
About Lloyd Court:
Lloyd Court is our 40-flat housing with care scheme, where we provide care and support to tenants who live with us in their own flat.

Why work for Norse Care?

We value the contribution that everyone at Norse Care makes to improving people's lives. It's important to us that we give you the confidence and knowledge to perform your role to the best of your ability. We provide access to award-winning training, so our service users get the best care, and you have the tools for fantastic self-development, giving you ownership of your career. We want you to succeed!

We understand that working in care can be rewarding but also challenging, so your wellbeing is important to us. From day one, you will have access to a wide range of benefits alongside a great reward package including weekend working enhancements. For a complete list of what we offer, please click here to visit our website.

Our core values are at the heart of everything we do. We expect all our colleagues to share our vision and values.

An enhanced DBS check will be required for our successful candidate, payment will be met by the employer. Please click here for details of our DBS policy relating to the recruitment of ex-offenders.
We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

Due to the high number of applications we receive for our vacancies, if you do not hear from us within two weeks of the date you apply, please assume that your application has been unsuccessful.

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Senior Support Worker, you will be working as part of the care team, recognise and facilitate the daily needs of residents, conduct formal supervisions and appraisals, as well as, contributing to care planning and coaching support workers. With an emphasis on high quality, the purpose of the role is to maintain the personal care needs of residents, respecting the dignity of the individual and promoting independence.

Kingsley Specialist Services provides support for people with learning disabilities and complex needs who would benefit from living in a more peaceful setting.

Reports to: Home Manager/Deputy Manager/Nurse



This role could be for you if you have;

- Previous experience in a senior care role.
- Strong communication and leadership skills.
- Good organisational skills and ability to prioritise workload.
- Ability to work effectively as part of a team.
- Empathetic and caring nature.
- Full UK Driving Licence is preferred, but not essential.


Qualifications for the role;

- You will have, or be working towards, NVQ3 in Health & Social Care.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Care Team Leader, you will play a critical role in ensuring that residents receive high-quality, person-centred care. Working closely with the care team to coordinate and manage care for residents, considering their individual needs, preferences, and goals. You will be responsible for organising your shifts, administering and recording medication, liaising with health professionals and recording to the residents’ computerised care plans. You will assist with the induction, training and supervision of support staff.

Reports to: Home Manager



This role could be for you if you have;

- Experience of supervising a care team.
- An ability to show empathy and understanding of the needs of the residents.
- Good leadership skills with the ability to communicate effectively and work as part of the team.
- A good eye for detail, and are organised and methodical.
- Flexibility around working schedules, roles and responsibilities.



Qualifications for the role

- You will have, or be working towards, NVQ3 in Health & Social Care.



What will you get from the role?

You’ll have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You’ll have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Support Worker, you will be working as part of a focused team in maintaining the personal care needs of our residents, respecting their dignity and promoting their independence at all times. You will also ensure that our care services are of a consistently high standard and help in caring for our residents, and undertake other general day-to-day activities in our home.

Reports to: Nurse/Senior Support Worker



This role could be for you if you have;

- A caring and patient nature.
- Excellent communication skills.
- The ability to work well under pressure.
- Previous experience as a carer is preferred, but not essential.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

We are a caring and compassionate, family-owned care home company. At Kingsley, family matters, and we’re always going the extra mile in caring for every one of our residents and staff.

We’re a family-owned national care home operator, rated as one of the UK’s top 20 large care home groups by carehome.co.uk. As an accredited Living Wage employer, we not only offer competitive rates of pay, but we’ll also pay for your full DBS disclosure and offer you a welcome bonus. So, as well as receiving a competitive rate of pay, you’ll also receive a pay rise in line with inflation.

We’re more than just a group of colleagues; we’re a family passionate about people, from those we work with to those we care for. We’d love to welcome like-minded professionals to join the friendly faces that make up the Kingsley family.

As a Care Home Registered Manager, you will oversee the daily operations of the home. As a regulated business, we expect the candidate to be registered with the Care Quality Commission (CQC), and be familiar with all the relevant legislation and regulations. You will be responsible for ensuring that the home provides high-quality care and support to our residents, whilst meeting financial targets and maintaining full occupancy.

Reports to: Regional Operations Manager



This role could be for you if you have;

- Previous experience of managing a residential or nursing home.
- A good working knowledge, with a proven record of CQC standards and can work towards achieving Outstanding.
- Good communication skills and can maintain excellent working relationships at all levels, internal as well as external professionals, families and visitors.
- A proven track record of marketing and business skills within the private care sector, running a commercially successful, good or outstanding rated care home.
- Enthusiasm and passion for developing high level of person-centred care.
- Ability to actively participate in the growth and development of the care service.


Qualifications required for the role:

- NMC registered nurse with relevant post-registration experience, desirable but not essential.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.

As an accredited Living Wage employer, we take care of our carers like they take care of our clients with some of the benefits listed below:

- Generous welcome bonus
- Some of the highest rates of pay in the area
- Paid mileage per mile, on top of your hourly rate
- Paid travel time
- Full paid training provided
- We’ll cover the cost of your MOT
- Access to a pool car



Kingsley Home Care Services is a unique person-centred service that supports clients, allowing them to maintain their chosen lifestyle from the comfort of their own home. Backed by a successful care home business, we have a strong philanthropic approach to care which resonates in all we do. We offer a unique service of tailored care visits from 1 hour to full-time live-in support.

As a Home Care Assistant, you will be working as part of a focused team in maintaining the personal care needs of our clients, respecting their dignity and promoting their independence at all times. You will also ensure that our care services are of a consistently high standard and help in caring for our clients and other general day-to-day activities in their home.

Reports to: Care Coordinator/ Home Care Manager

Find out more about Kingsley Home Care



This role could be for you if you have;

- A caring and patient nature.
- Excellent communication skills.
- The ability to work well under pressure.
- Previous experience as a carer is preferred, but not essential.
- Access to a car and full UK driving licence is preferred, but not essential.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

As an accredited Living Wage employer, we take care of our carers like they take care of our clients with some of the benefits listed below:

- Generous welcome bonus
- Some of the highest rates of pay in the area
- Paid mileage per mile, on top of your hourly rate
- Paid travel time
- Full paid training provided
- We’ll cover the cost of your MOT
- Access to a pool car



Kingsley Home Care Services is a unique person-centred service that supports clients, allowing them to maintain their chosen lifestyle from the comfort of their own home. Backed by a successful care home business, we have a strong philanthropic approach to care which resonates in all we do. We offer a unique service of tailored care visits from 1 hour to full-time live-in support.

As a Home Care Assistant, you will be working as part of a focused team in maintaining the personal care needs of our clients, respecting their dignity and promoting their independence at all times. You will also ensure that our care services are of a consistently high standard and help in caring for our clients and other general day-to-day activities in their home.

Reports to: Care Coordinator/ Home Care Manager

Find out more about Kingsley Home Care



This role could be for you if you have;

- A caring and patient nature.
- Excellent communication skills.
- The ability to work well under pressure.
- Previous experience as a carer is preferred, but not essential.
- Access to a car and full UK driving licence is preferred, but not essential.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

Are you an experienced Field Service Engineer seeking a new opportunity?

Our superb client is seeking an experienced Field Service Engineer to join them on a permanent basis to be based in Wymondham travelling to customer sites across the region working core hours of 8.00am - 4.30pm Monday to Friday. Any work conducted outside of these hours will be payable as overtime.

Responsibilities

To be considered for the role of Field Service Engineer, you will have:-

Previous and recent service engineering and maintenance experience working on construction machinery / plant machinery, HGV or agricultural machinery.
You will carry out plant machinery diagnostics
Servicing and repairing in a customer facing site visit based role.

Skills required

As Field Service Engineer, you will be:-

A strong ambassador for your employer
You will need to be experienced in hydraulic systems, axles, manual transmission and power shift, working on cam-bus electrical systems and working on relevant machinery as detailed.
Will build strong business relationships with your customer
Promoting a professional company image at all times
Meeting and exceeding customer expectations.
You will hold NVQ Level 2, 3 or an equivalent qualification and will have proven relevant plant industry servicing and maintenance experience within construction, HGV, agricultural machinery.
You will have a full UK driving licence.

Benefits

This position offers the chance to join a superb well respected organisation who offer further progression, training and development, excellent benefits and job satisfaction.
Basic salary is from £32,000 - £40,000 depending of level of experience and there is a chance to work additional hours where you will receive overtime pay, taking your salary to a generous OTE level, plus a tooling allowance. 22 days paid annual leave rising with length of service plus bank holiday, company pension, discounted products, employee perks and benefits, company uniform, career development and much, much more

Please apply with your CV and details of your salary expectations.

Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data.

Options Autism are hiring Children’s Residential Support Workers in the Norfolk region!

Role: Children’s Residential Support Worker

Salary:£26,020.80 per annum

Hours: Full-Time, Permanent (40 hours per week, 2 week Rolling Rota)

Location: Banham, Norfolk

Essential: Full UK Driving licence and access to own vehicle, plus the right to work in the UK required

How we reward you

We want our occupants to have the best support possible, and therefore you’ll receive an exceptional rewards package including:

Basic Salary: £26,020.80 per annum
‘Journey to Management’ programme – starting with your Level 4 Apprenticeship for Children Young People and Families Practitioner with the ability to continue on to your L5 Management qualification (all qualifications funded by us!)
Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And market leading benefits offered through our Flexible Benefits Platform Vista that enable you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad, to use at high street stores, events, cinemas, restaurants and more!
Critical illness cover
The Opportunity

Our next Children's Residential Support Worker will be someone who has:

A Full UK Driving Licence
A big heart and passion to make a difference to the occupants’ lives.
Patience, resilience, and calmness.
Some of your duties would include:

Supporting the occupants to appointments and activities such as shopping or trips out
Completing relevant paperwork
Undertaking household tasks
Engage our occupants in tasks and activities
The Location

Options Autism, are recruiting Children’s Residential Support Workers to join our teams in our Acorn Park site. Acorn Park School is a special school for autistic individuals aged 5-19. Acorn Park is set in a 30 acre private estate, our occupants can learn, play in a holistic, happy and safe environment. Our registered independent accommodation offers support for vulnerable pupils with Social, Emotional, Mental Health (SEMH) and Complex needs.

We are based in Banham and within commuting distance from Diss, Thetford, Watton, Hethersett and surrounding towns and villages.

Options Autism is a national provider of specialist education, care and therapeutic services for individuals with autism, complex needs and learning difficulties. We provide a person-centred approach to education and support, looking at the full needs of the individual and adapting our approach accordingly.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

How to Apply

Click Apply and follow the on-screen instructions
Visit our website at www.outcomesfirstgroup.co.uk/jobs/ where you can sort all of our live vacancies to find one that is most relevant to you - Search by Role, Location or even distance to your own home to find your perfect job!
Options Autism is part of Outcomes First Group. We are committed to the safeguarding and promoting the welfare of children, young people and adults. All successful applicants will be subject to a free fully Enhanced DBS and reimbursement of the Update Service Fee.

#1

Sheridan School are recruiting for a Teaching Assistant to join our Education team!
We are looking for versatile, resilient and committed Teaching Assistant, who can adapt their practice wherever necessary to support across all key stages. The successful candidate will work alongside the class teacher, assisting the children with their work and supporting with pupil behaviour while establishing good relationships with pupils, acting as a role model and responding to individual needs.
Our benefits include:
Exclusive access to reward and discount scheme
Comprehensive induction
Commitment to your ongoing training and career progression
Pension scheme
Paid for enhanced DBS
Wellbeing support
Cycle to work scheme and more!
Sheridan School offers an integrated programme of education and therapy for young people with social, emotional and mental health difficulties, compounded by complex disorders including Autism. Age range for students is from year 4 to year 11 and the school is comprised of Primary, Secondary and ASD provisions.
As part of Aspris Children’s Services, we are immensely proud of the career pathway and training we can offer you. We ask that you can demonstrate the values needed for a role, transferable skills and life experience and in return we will give you all the training and support you need to progress.
If you want to progress your career in Education, Aspris Children’s Services will help you get there.
Aspris is committed to safeguarding and promoting the welfare of children. All applicants must be willing to undergo safeguarding screening appropriate to the post, including checks with Disclosure & Barring Service and at least 2 references which cover the last 3 years; for all our services we will request references from where you have worked with either Children or Vulnerable Adults. Please be advised that references may be requested prior to interview for roles within our Schools.