Total 343 Customer Service job vacancies in Daventry, Northamptonshire, NN11 4NH

Location: Lutterworth

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Are you a CPCS A73 plant and vehicle marshal and interested in working on the largest critical infrastructure project in Europe?

Our client has been appointed by HS2 to deliver civil engineering works across a 225km section of the new high speed rail link between Euston and Birmingham, and we are proud to supply CPCS plant and vehicle marshal, among many other skilled trades and labour across multiple sites and projects.


Successful applicants will need:
* CPCS Blue A73 Plant and vehicle marshal
* Driving licence and own vehicle (due to the location of the role - no public transport)

* Pay rate: £15.52 an hour overtime after 39 hours a week 1.5
* Hours: Monday to Friday, day shifts
* Contract type: PAYE
* Location: Aylesbury, Buckinghamshire, Northamptonshire

If you are an experienced CPCS A73 plant and vehicle marshal, we look forward to receiving your application.

Please call Dana on 07775117847

As an equal opportunities employer McGinley Support Services (Infrastructure) Ltd is committed to the equal treatment of all current and prospective applicants. We actively seek applications from all sectors of the community and particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and ethnically diverse or ethnic minority candidates, as these groups are underrepresented throughout the construction industry.

Proud member of the Disability Confident employer scheme

Do you enjoy providing excellent customer service? Do you enjoy communicating with a wide range of people? If you answered `Yes,` we would love to hear from you.

The Role:
We are recruiting for an exciting Customer Service representative (Temp), part of the Her Majesty`s Courts and Tribunals Service helpdesk team. This is an excellent opportunity to work within the Public Sector and provide an essential service that has a diverse organisation with a wide variety.

You will deliver a wide range of customer service/admin work; you`ll be contributing towards helping create a more effective, less costly, and more responsive justice system for everyone. This is a fantastic opportunity for passionate candidates to deliver excellent customer service.

Please Note: Working hours are 09.00 - 17.00, Monday to Friday. These positions will be split between working in the office in Northampton town centre and working from home on a rota system.

What will be your primary responsibilities?
The role will involve, but not be limited to; you are performing the following:
" Have a positive approach and a can-do attitude. You`ll need to be open to change and not be afraid to take on challenges.
" Have flexibility and the ability to adapt across teams and processes. You`ll need to demonstrate flexibility in your thinking and be able to adapt to new situations, including those outside your area.
" Work in a fast-paced, challenging environment with the customer at the heart of everything we do.
" Field calls from the public seeking assistance issuing or responding to their claim
" Keeping regular contact with court staff at processing sites throughout the country
" Deliver customer query resolution across various customer contact channels. Consistently meeting performance indicators for accuracy and timeliness is required across all channels.

To apply for this post, you will have:
" Successful candidates will be passionate about delivering excellent customer service, have previous customer service experience and be able to work within a confidential environment.
" Ability to build excellent, long-term relationships with customers based on a complete understanding of their needs and a dedication to meeting their expectations
" Passion for reviewing and improving personal skills, seeking challenging opportunities to stimulate personal development and growth.
" Good IT skills - Demonstrable experience in using Outlook, Excel, and Word in an office environment
" Have a flexible approach, revising plans and decisions in light of new information and changing circumstances, dealing positively with organisational change.

Benefits
In return for your demanding work and commitment, working for this organisation can offer you some fantastic benefits: -
" The opportunity to join and work in the public sector
" Learning and development opportunities to grow your career
" Competitive salary of £11.88 per hour (Paid weekly)
" Up 28 days per year (pro-rata) - You will also accrue holiday as you work.
" Wide variety of flexible benefits and working options to suit your lifestyle.
" Full training and induction

Apply
By applying today, you can kickstart our fantastic onboarding process, as well as the ability to develop professionally and gain experience with this incredible government organisation.

Proud member of the Disability Confident employer scheme

Single Point of Access Officer

Service care Solution are currently recruiting for a Single Point of Access Officer in Kettering, working in the Family Hub Team.

As a Single Point of Access Officer you will support the Single Point of Access (SPA) Team Manager in delivering high-quality referral management and administrative processes to facilitate pathways to support services within the Family Hub Network.

This is a Hybrid position paying £18 limited per hour (umbrella rate)

Main Responsibilities

As a Single Point of Access Officer, you will be responsible for:

• Negotiable with other professionals to ensure we get the best advice, understanding people's needs and service.
• Accessing service user's current situation and needs to provide structure.
• Understanding person needs
• Negotiating with other professionals to ensure you get the best advice and service guidance.
• To triage all referrals made to the service as the single point of entry and first-level gatekeeper to the North Northants Family Hub Network.

Requirements:

• Family hub or children centre experience
• Enhanced DBS

Working with Service Care Solutions comes with many benefits, including:

• A specialist consultant within an experience and dedicated recruitment team
• Excellent rates of pay
• Payroll services twice a week

If you are interested in the Single Point of Access Officer role, or know of anyone who may be, please contact Emma at Service Care Solutions on 01772 208964 or email emma.petricco@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!

Carbon60 are looking for two Customer Support Advisor's (known internally as Product Support Specialist's) to join our engineering client based in Northampton. This position is a 6 month temporary to permanent opportunity with training and learning and development pathways provided.

Our client is a large engineering company who provide multiple services to their clients. The Northampton branch specialise in manufacturing and providing expert product knowledge on industrial hoses. This role is working on-site Monday - Friday 8:30am-5:30pm, 40 hours/week.

We are looking for applicants who can show a keen willingness to learn and develop in this role. Our client will invest in your professional growth, improving your knowledge base on the products they provide and the service they deliver. The Product Support Team specialise in processing, purchasing and quoting on industrial hoses.

Person Specification:

• This opportunity will require someone with competent IT skills and good communication skills to succeed in the training provided.
• Demonstrating an inquisitive and hardworking mindset with a strong desire to learn will be key in this position.

Duties/ Responsibilities:

*Training will be provided on all technical aspects of this role*

Supporting the sales function with -

• Quoting on various items in the product base
• Handling processing, purchasing and all other administrative duties on the internal digital systems
• Providing support to nationwide colleagues on product queries

We are looking for candidates to start in this position immeidately but notice periods can be considered.

If this opportunity is of interest, please apply for further information.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

Customer Account Coordinator
£neg pa , NN17 1QE, 30 days holiday, 8.30am till 5pm Monday to Friday, Pension, Parking, Permanent

Due to continued success, a UK head office location of a global manufacturer has an exciting opportunity for a Customer Account Coordinator to join their customer fulfilment team. You will be supporting customers across the UK and Europe:

• Processing orders, liaising with production in relation to lead times, advising customer of ETA
• Raising orders on internal systems, maintaining and updating database
• Daily contact with customers, providing order status updates, main point of call for any customer queries
• Arranging transportation from couriers for completed orders
• Preparing all shipment and order associated paperwork
• Communicating with internal departments to ensure a smooth order process, problem solving when needed
• Administration duties related to the role, as well as providing adhoc administration support to the Logistics department when required

We would expect the successful Customer Account Coordinator to be able to demonstrate a good work working knowledge of Microsoft office, and database management. Be an excellent communicator, and have a confident, customer focused telephone manner with a positive, proactive attitude. You will be supported to become familiar with the company processes and procedures. This would be an ideal role for you if you have worked within Customer Account Manager, Customer Service Administrator or Customer Coordinator from a production or manufacturing environment.

You will be joining the UK head office of a company that has been established for nearly 20 years, and has an enviable reputation in their field of manufacturing. Working directly with the Customer Fulfilment Manager, this role offers variety on a daily basis. The organisation name is synonymous with delivering outstanding quality services, and they are keen to recruit a Customer Account Coordinator who strives to offer the same.

• 30 days paid holiday per year
• Monday to Friday 8.30am to 5pm
• £neg pa
• Pension & Health Care plan after qualifying period
• Permanent Immediate start

Please contact Alicia to discuss this role further or click apply to forward an up to date copy of your CV

Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.

Care Assistant (Days) based at Rushden Park, Rushden

Available Hours:

Permanent - 39 hours per week.

Are you looking to use your skills to benefit older people in a homely environment? A career in Social Care could be for you...

Please note we are only accepting candidates currently living within a 10-mile radius of the Care Home

About the role

As a Care Assistant at MHA you will provide the highest quality of care to our residents enabling them to live later life well. Duties will be varied and include supporting our residents with personal care needs and helping them to take part in a wide range of activities that support their health and wellbeing. Every day will be different and you'll have the opportunity to use your people skills to make a real difference.

About you

The right values, attitude and behaviours are more important than your previous career background. Therefore whilst previous care experience is desirable it is not essential and we'll provide all the training and support you need to thrive. You don't need any qualifications to get started as a Care Assistant.

You will have a kind, warm and caring nature and be able to work well as part of a team but also use your own initiative. Patience, communication and listening skills are equally important. So, if you have the ability to change someone's mood, lift spirits and truly care for those around you, we'd love to hear from you.

To apply please email or visit mha.org.uk

For more information about the role please review the attached job description.

Why join?

You will be joining an organisation with strong values, a highly supportive culture and a commitment to the safety and wellbeing of employees. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference to the lives of older people.

In addition to a highly competitive salary, we offer a lot more:

• 28 days holiday (including bank holidays) and an option to buy annual leave.
• Life assurance.
• A discount scheme which includes savings with retail stores and online purchases.
• Access to a number of nationally recognised training courses and qualifications.
• Genuine career progression and development opportunities.
• Employee assistance programme including free counselling and legal advice.
• Access to chaplaincy and pastoral support.
• Access to wellbeing resources.
• Recommend a friend scheme.
• Family friendly policies.
• Long service awards.
• Free uniform and DBS check.
• Healthcare scheme at competitive rates.

About us

MHA is the UK's largest charity care provider and our mission is to 'enable people to live later life well'. Through 90 specialist care homes, 70 thriving retirement living schemes and 62 vibrant community services and befriending, we inspire the best care and wellbeing at every stage of later life. We have over 7,600 dedicated colleagues and are supported by over 4,000 generous volunteers. All our donations and any surplus we generate is invested into the services we provide for our 18,500 residents and members. Our values underpin our entire approach: we nurture mind body and spirit; we respect every person, treating them with dignity; and we inspire the best in each other.

About the home

At Rushden Park Care Home in Northamptonshire, we provide residential and nursing care for our 65 residents in homely, en suite accommodation. We also offer short-term respite care.

It's a wonderfully calm and welcoming space, where our passionate team deliver personalised care in a warm, supportive and safe environment. Specially designed, every detail of the home's layout is created to enhance the independence and dignity of residents.

For more information about the home, please click here.

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CV's from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CV's from agencies that have been appointed and briefed by MHA's Talent Acquisition Team.

Residential Support Worker for Children and Young People - Birmingham (Driver Required)

About Us: We are seeking a dedicated and compassionate Residential Support Worker to join our team. If you're passionate about making a positive impact on the lives of Children and Young People, we encourage you to apply.

Role Overview
" Provide high-quality care and support to individuals with various needs, including behavioural support, mental health, non-verbal communication, and learning difficulties.
" Assist with personal care tasks (bathing, dressing, toileting) while promoting independence and dignity.
" Support clients in daily activities, including meal preparation, medication management, and household chores.
" Develop and maintain positive relationships with service users, families, and other professionals.
" Maintain accurate and confidential records of care provided.

Requirements:
" Previous experience in a similar role is essential.
" Excellent communication and interpersonal skills.
" Empathy, patience, and a compassionate nature.
" Ability to work independently and as part of a team.
" Basic IT skills (touchscreen devices, computers).
" Valid driver's license and access to a reliable vehicle.
" Enhanced Adult and Child workforce DBS (update service).

How to Apply: Please submit your CV outlining relevant experience. For more information, contact Alan at 0121 480 8217.

Brook Street Social Care is acting as an Employment Business in relation to this vacancy.

Residential Support Worker for Children and Young People - Daventry (Driver Required)
About Us: We are seeking a dedicated and compassionate Residential Support Worker to join our team. If you're passionate about making a positive impact on the lives of Children and Young People, we encourage you to apply.

Role Overview:

• Provide high-quality care and support to individuals with various needs, including behavioural support, mental health, non-verbal communication, and learning difficulties.
• Assist with personal care tasks (bathing, dressing, toileting) while promoting independence and dignity.
• Support clients in daily activities, including meal preparation, medication management, and household chores.
• Develop and maintain positive relationships with service users, families, and other professionals.
• Maintain accurate and confidential records of care provided.

Requirements:

• Previous experience in a similar role is essential.
• Excellent communication and interpersonal skills.
• Empathy, patience, and a compassionate nature.
• Ability to work independently and as part of a team.
• Basic IT skills (touchscreen devices, computers).
• Valid driver's license and access to a reliable vehicle.
• Up-to-date medication, moving, and manual handling training.
• Enhanced Adult and Child workforce DBS (update service).

How to Apply: Please submit your CV outlining relevant experience. For more information, contact Alan at 0121 480 8217.

Brook Street Social Care is acting as an Employment Business in relation to this vacancy.