Total 429 Customer Service job vacancies in Coventry, CV1 4JU

Service Care Solutions are recruiting for a CAMHS Team Leader Nurse to work in NHS Coventry on a temporary contract.

Working Hours:

• Monday to Friday
• 9:00 AM - 5:00 PM

Pay Rate:

• £32 per hour (Limited Company, to be paid via an umbrella)
• £28.83 Paye Inclusive
• £25.72 Paye Exclusive

Job Responsibilities:

• Leadership & Supervision: Lead a team of CAMHS practitioners, providing supervision and support to ensure high-quality care.
• Care Coordination: Oversee the coordination of care for children and adolescents with mental health needs, ensuring effective service delivery.
• Team Management: Manage and support staff, ensuring performance targets and clinical standards are met.
• Clinical Oversight: Provide clinical leadership in assessments, treatment planning, and interventions for patients.
• Multidisciplinary Collaboration: Work closely with other healthcare professionals and services to ensure a holistic approach to patient care.

Qualifications/Experience:

• A recognized nursing qualification (RMN, RNLD, or equivalent) with registration.
• Previous experience in a team leader or supervisory role within CAMHS is essential.
• Strong understanding of mental health legislation and safeguarding policies.

Contract Type:

• Temporary Contract

Please also bear in mind our £250 referral fee bonus for any nurse you refer who we place in to work on a 3 month contract.

We also offer a £250 sign up bonus for any new nurses that register with our agency. This will be paid in your first pay packet.

The Benefits of working with Service Care Solutions:

• DBS disclosures provided via fast track online services free of charge
• 3 weekly payroll runs
• £250 training allowance
• Excellent pay rates
• Specialist mental health consultants offering single point of contact
• Frequent notifications of upcoming opportunities via text and email
• Ltd and PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

Please send your CV to andrew.wiles@servicecare.org.uk

University Hospitals Coventry & Warwickshire NHS Trust’s ICT Department team has a fantastic opportunity for an individual who has aspirations to work as an Technical Support Analyst. This post is an exciting opportunity to learn new skills and become part of a growing team.

Working within a dynamic team of highly skilled individuals to provide exceptional levels of support to a variety of disciplines within a large and exciting Acute Hospital environment. Providing both hardware and software support for users of Information and Communications Technology (ICT) whilst maintaining excellent levels of customer service.

Assist in the support of corporate computer systems covering routine housekeeping/ maintenance tasks, configuration management, incident management, change management and problem management.

Enrol users on corporate systems, as directed, fully testing functionality prior to release.

Assist in the operation of networked computer systems including system shut-down and start-up procedures.

Assist in the installation, configuration, commissioning, testing and troubleshooting of ‘desktop’ end-user Information & Communications Technology (ICT) equipment.

Be conversant with the principles, configuration and use of the Trust’s standard computer operating systems, such as Microsoft Windows and UNIX technologies.

Documenting deliveries and providing stock control.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence®designated organisation – please click the link for further details about this prestigious award.Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Ensure ICT equipment conforms to the appropriate safety standards.

Assist in problem determination and resolution on ICT equipment and services, liaising with second line/third line technical teams as well as other parties as necessary to rectify such faults.

Use the ServiceNow Service Desk tool set to record and monitor the progress of all incidents, changes and requests.

Use the ServiceNow Service Desk tool set as the Trust’s ICT asset management system, and to use the system for the production of management reports, as required.

Participate in developing documentation for ICT policies, procedures and system configurations.

Document all project work to departmental standards.

Liaise with outside support agencies on matters relating to the operation of ICT equipment and associated software.

Attend training courses and seminars relevant to the job as required.

Participate in the training of staff and students in the use of ICT equipment and application software, as required

Participate in giving presentations of systems to users and other interested parties as required.

Keep abreast of current developments within the IT industry

Liaise with other ICT staff, as required, to ensure the overall integrity and smooth running of the service.

For further details of the role please see the attached job description.


This advert closes on Wednesday 18 Sep 2024

A Vacancy at Coventry and Warwickshire Partnership NHS Trust.


An exciting opportunity has arisen for an enthusiastic Assistant Psychologist to work within our MHTR Team, embedded within the current existing Liaison and Diversion service. If you are seeking a new challenge, and have a keen interest in the criminal justice service, we encourage you to apply and be part of a innovative team.



The mental health treatment requirement team will provide psychological assessments and interventions to people coming into contact with the criminal justice system.

The team with support of criminal justice partners and colleagues aims to divert people away from the criminal justice system as well as short custodial sentences and reduce reoffending via improving access to psychological interventions by addressing underlying unmet needs.

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

These include:
• generous annual leave entitlement which increases during your time with us
• excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
• salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
• discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
• wellbeing support, including an in-house counselling service, external helpline and more
• staff networks and support group

We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect

This description is not exhaustive however, the successful candidate will
• Be responsible for supporting the Principal Psychologist and clinical lead/s in the development and evaluation of the new MHTR service delivery models
• Undertake psychological assessments and interventions of service users, whilst working autonomously but also
• undertake formulation and delivery of care plans involving the psychological intervention of a service user's needs
• Communicate and liaise with other disciplines involved in the service user's care alongside criminal justice colleagues and partners
• Attend and contribute to appropriate multi-disciplinary meetings.
• Provide advice, guidance and support to service users to enhance awareness of their psychological needs.
• Support and contribute to the audit process's within the service delivery model.

Applicants should refer to full job description and person specification for further details.


This advert closes on Wednesday 18 Sep 2024

Job Introduction

We are recruiting for a Customer Contact Specialist based at our Volkswagen dealership in Coventry.

The hours of work are 8.30am to 5.30pm (1 hour lunch), Monday to Friday.

The basic salary for this position is up to £26,000 with a monthly bonus earning you up to £30,000 per annum.

This is a varied and interesting role and will give the right candidate a fantastic opportunity to join a vibrant and growing department.

Role and Responsibilities

• Dealing with Aftersales calls, booking customers vehicles into the dealership for service or repairs
• Accurate data inputting of customer details
• Increase customer retention while ensuring customer satisfaction
• Improve and drive lead conversions
• Contacting prospective customers and upselling products
• Initiating the solving of customers problems in a professional manner
• Adhering to brand standards

About you

• Customer focused with excellent communication & organisational skills
• Self-motivated & target driven
• Able to work on your own or as part of a team
• Ability to use your own initiative to provide impeccable customer service
• Smart and presentable with an outstanding telephone manner
• Competent using Microsoft Office
• Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.

What we offer

• 33 days holiday including bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Company Events

Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank.

This description is not exhaustive however, the successful candidate will Be responsible for supporting the Principal Psychologist and clinical lead/s in the development and evaluation of the new MHTR service delivery models Undertake psychological assessments and interventions of service users, whilst working autonomously but also undertake formulation and delivery of care plans involving the psychological intervention of a service user's needs Communicate and liaise with other disciplines involved in the service user's care alongside criminal justice colleagues and partners Attend and contribute to appropriate multi-disciplinary meetings. Provide advice, guidance and support to service users to enhance awareness of their psychological needs. Support and contribute to the audit process's within the service delivery model. Applicants should refer to full job description and person specification for further details.

Ensure ICT equipment conforms to the appropriate safety standards. Assist in problem determination and resolution on ICT equipment and services, liaising with second line/third line technical teams as well as other parties as necessary to rectify such faults. Use the ServiceNow Service Desk tool set to record and monitor the progress of all incidents, changes and requests. Use the ServiceNow Service Desk tool set as the Trusts ICT asset management system, and to use the system for the production of management reports, as required. Participate in developing documentation for ICT policies, procedures and system configurations. Document all project work to departmental standards. Liaise with outside support agencies on matters relating to the operation of ICT equipment and associated software. Attend training courses and seminars relevant to the job as required. Participate in the training of staff and students in the use of ICT equipment and application software, as required Participate in giving presentations of systems to users and other interested parties as required. Keep abreast of current developments within the IT industry Liaise with other ICT staff, as required, to ensure the overall integrity and smooth running of the service. For further details of the role please see the attached job description.

Manpower are recruiting a Customer Service Advisor for our client based in CV1!

Working within a busy & vibrant student accommodation, duties will include:

• Cover the front desk
• Receive and distribute resident mail accordingly
• Liaise with contractors
• Support housekeeper where necessary
• Flag any issues onsite to management
• Provide excellent customer service to residents and visitors

About you?:
This assignment will suit someone who comes from a customer service background and enjoys customer facing roles.

Hours and Pay:
Monday to Friday 9am-5:30pm
£11.44 p/h
Weekly pay every Friday

For more information, please contact Ella in the Nottingham branch!

JOB TITLE: Customer Support

SALARY: £23,500

LOCATION(S): Coventry covering our friendly branches
HOURS: 35 hours a week, including some Saturdays

WORKING PATTERN: Full-time

About this opportunity
Do you want to be part of a team that makes a genuine difference to customers, businesses and communities?

As one of our Customer Support colleagues, you'll learn, grow and develop within an inclusive organisation with genuine values focussed on putting people first.

You could be in one of our branches helping our customers side by side, or working from home, doing your best to help the person at the other end of the line (we also connect via social media, web-chat and remote advice video calls).

You'll learn to make the most of your best talent - helping people. You'll show you care and understand what matters to them and if you don't know the answer then you'll have access to a supportive team that do.

From Day 1 we'll provide all the training and support you'll need. Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, potential hybrid working and a wide variety of career opportunities - you'll find them all here.

About us
From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

• Crucially, you're a people person - to be honest and genuine, caring about helping people with their finances (no previous financial services experience required)
• The ability to quickly build relationships to give customers a fantastic experience.
• The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
• The commitment to deliver on your promises and going above and beyond for your customer.
• A genuine teammate - collaborating closely with colleagues to ensure your customers' needs are met.
• If located in in one of our hybrid locations, you will need to meet our Homeworking criteria, for example, a quiet, private room at home, stable internet connection.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?

Apply today and find out more. (Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.)

A full-time/part-time branch-based opportunity working XX hours per week.

Proud member of the Disability Confident employer scheme

Teaching Assistant (Student Support Mentor)
Full or Part time, term time only plus 5 teacher training days
Grade 3 £23,114 - £24,294 (Full time equivalent) pro rata to hours worked
(£17, 347.11 - £18,232.70 actual salary based on 32 hours per week)
To start as soon as possible
Are you motivated by knowing the things you do well will make a difference to young people? If so, we could have just the job for you!
We are looking to recruit to our student support team. As a year group SSM you will liaise with the cohort’s teachers, tutors, parents, carers in a key worker role, attending meetings, overseeing student progress and acting a reporting link to staff at all levels as appropriate.
As part of our friendly and hardworking team, you would be a key worker to an identified year group, inspiring and enthusing a number of students to achieve their termly targets. The position also entails providing assistance to classroom teachers with timetabled intervention/support in a classroom setting and providing teaching cover on occasion.
You will be approachable, enthusiastic, motivated and resilient and able to support our vulnerable students as well as our most able, encouraging them to become independent learners.
This is a unique opportunity to provide specialist support utilising your skills, whilst also observing a wide range of lessons across all subjects and years. The post could suit an experienced Teaching Assistant or someone looking to enter teaching, as the position would offer school-based experience prior to applying for a PGCE, School Direct or apprenticeship opportunity.
Caludon Castle has a great deal to be proud of. We are an oversubscribed, high performing school with excellent premises. Our quality IT infrastructure, fantastic sports facilities and dedicated specialist areas enable us to provide exceptional learning environments. This means both our students and staff are motivated to work and are excited by opportunities available to them.
We offer a range of benefits which includes cycle to work, access to the on-site gym and swimming pool, free parking, an employee discount scheme and a commitment to staff wellbeing and recognition initiatives through our wellbeing committee and people strategy and annual conferences.
Visits and applications:
Visits to our school are welcomed. To arrange a visit please email Stacy Hands.Closing date: Wednesday 11 September 2024 at 09.00am
Interview date: w/c 16 September 2024If you have not heard from us within two weeks of the closing date for applications, please assume you have been unsuccessful on this occasion.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Please note, an online search may form part of this recruitment process following recommendations from Keeping Children Safe in Education (KCSIE) 2022.
This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via the Disclosure and Barring Service (DBS). The Trust is committed to safeguarding, promoting the welfare of children and young people and creating a culture of vigilance and expects all staff and volunteers to share this commitment and vigilance.

Band 2 Admin Support - Support Services for Adult Physical Health

Full Time 37.5hrs

Tile Hill Health Centre

If you enjoy helping people in a reception/ office-based environment, this could be the role for you. Candidates will need to be organised, able to solve problems and work to deadlines, whilst maintaining accuracy and attention to detail.

Excellent communication skills and a friendly approachable nature are essential for this role as you will be the first point of contact for our visitors/patients either face to face or on the telephone.

The role is varied, requiring a person with good organisational skills and ability to work under pressure while providing a positive, responsive, and professional service on behalf of the team.

The main duties of the role will include –
• To provide efficient admin & clerical support to Adult Physical Health Services.
• To greet patients at reception
• Deal with telephone and face to face enquiries from patients, relatives, and service users.
• Input data into administration systems, so excellent keyboard skills are essential.

This role is for 37.5Hous per week, working Monday to Friday 08.30 - 17.00. The post holder will need to be flexible as they may be required to undertake cross site working to cover annual leave/sickness to meet the needs of the service.

Please see attached Job description and person specification for full details of roles and responsibilities.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence®designated organisation – please click the link for further details about this prestigious award.Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

For more information on this role please see attached Job description and person specification. This will give you a better overview of the job role and requirements.

If you have any questions, please contact Katie Forbes - Katie.forbes@uhcw.nhs.uk

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.


This advert closes on Sunday 8 Sep 2024

For more information on this role please see attachedJob description and person specification. This will give you a better overview of the job role and requirements. If you have any questions, please contact Katie Forbes - Katie.forbes@uhcw.nhs.uk Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

The attached job description will not be the final job description however the duties and role will remain largely the same. It is essential that candidates have experience of working within community mental health or with people with mental health needs. You must have either significant relevant experience and / or a relevant qualification such as a psychology degree, assistant practitioner foundation degree / mental health degree etc. Evidence of this must be presented. The job description is awaiting sign off, therefore is in draft form. Please note: It is mandatory requirement for all newly appointed staff to be registered with the Disclosure and Barring Service (DBS) Update Service for adults and children. For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements. Visits or questions are welcomed

Job Title: Multi-Site Service Manager - Supported Living (Learning Disabilities)

Salary: £33,390
Full Time: 37.5 Hours per week - Hybrid role. At home and out on site.
Location: Coventry and Nuneaton

Overview:
We are seeking a dedicated and experienced Service Manager for our Supported Living Service sites across the Coventry and Nuneaton

You will oversee the management of self-contained apartments for service users with Learning Disabilities.
This pivotal role involves overseeing the daily operations, ensuring high-quality care provision, and fostering a supportive environment for both residents and staff. The Service Manager will play a crucial role in promoting independence, well-being, and community integration for individuals with LD.

Key Responsibilities:

Operational Management: Efficiently manage all aspects of the Supported Living Service, including staffing, budgeting, and resource allocation to ensure the smooth running of operations.

Quality Assurance: Maintain and enhance the quality of care provided, adhering to regulatory standards, policies, and procedures. Conduct regular assessments, audits, and evaluations to identify areas for improvement.

Staff Leadership and Development: Lead, motivate, and support a multidisciplinary team of support workers, ensuring they are well-trained, competent, and equipped to deliver person-centred care. Provide coaching, supervision, and performance feedback.

Person-Centered Support: Ensure that support plans are tailored to individual needs, preferences, and goals, promoting independence, choice, and dignity for residents. Foster a culture of empowerment and inclusion.

Risk Management: Proactively identify and mitigate potential risks to the well-being and safety of residents and staff. Implement robust safeguarding procedures and crisis management protocols.

Stakeholder Engagement: Build positive relationships with residents, their families, advocates, and external agencies to promote collaborative care planning, advocacy, and community integration. Act as a liaison between the service and external stakeholders.

Continuous Improvement: Drive innovation and continuous improvement initiatives within the service, exploring new approaches, technologies, and best practices in LD care. Champion a culture of learning, reflection, and adaptation.

Documentation and Compliance: Ensure accurate and timely record-keeping, documentation, and reporting in accordance with regulatory requirements and organizational standards.

Qualifications and Experience:

- Must be a DRIVER
- Strong supervisory skills with the ability to support and develop a team
- Be qualified to a minimum standard of Level 3 in Health and Social Care
- Ideally you will have previous experience in a Supported Living or Residential service
- Experience working with adults with Learning Disabilities or Mental Health
- Be willing to undertake further training or development (Health and Social Care Level 3 or 4 and Diploma in Management Level 5 if applicable)

To be considered for this role CLICK APPLY TODAY!

Brook Street Social Care is acting as an Employment Agency in relation to this vacancy.

Working hours: 40 hours per week
Interview Date: To be confirmed
We are looking for a Support Worker to work within our Outreach team. Working with rough sleepers, vulnerable adults, people at risk of becoming homeless, to gain them accommodation and to work with partner agencies to gain successful outcomes for our clients.
Place of work will be Steps In Lamb Street, Coventry.
Overall purpose of the role:
The role of a Support Worker with The Salvation Army is an inspirational one and key to achieving successful outcomes for our vulnerable clients. As a motivated and dynamic Support Worker you will be responsible for developing and delivering a high-quality programme of support which promotes client choice and control. You will address client support needs, enable them to achieve positive life changes and ultimately empower them to lead more sustainable lifestyles.
The successful candidates will be able to demonstrate:

Respect
Compassion
Motivation
Good verbal and written communication skills
Smart and Professional always
Commitment
Flexibility
Relevant qualification to Diploma level
Good leadership skills


In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references, proof of right to work in the UK, Enhanced Adult DBS Disclosure.
For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

Join us at Coventry City Council on our remarkable journey to shape a brighter future for the city's children, young people and families! As a 'Good' Local Authority, we strive for excellence and place children and young people at the heart of our practice. We're seeking individuals who are enthusiastic, flexible, and eager to develop their skills.

In our Professional Support Service, you'll play a vital role, supporting Children’s Services on an administrative basis, you'll contribute significantly to Children’s Services, ensuring positive outcomes for vulnerable children and families. Join our passionate and dedicated team, and together, let's make a meaningful impact on the lives of Coventry's children!

Our Values

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

What is the job role?

We are looking to recruit Operational Support Officer to work in the Through Care Service for Children's Services, based in Broadgate House, Coventry City Centre the post is for:

1 x 37 hours

Have you got extensive administration experience, including Microsoft Office, and have great attention to detail, along with excellent communication skills? Then this is the role for you!

These roles currently allow for an element of working from home, combined with attending the office, in line with service needs.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Who are we looking for?

We are looking for someone who:

• Has a flexible approach
• Is a self-starter
• Has strong organisational skills and the initiative to prioritise their own workload
• Thrives in a busy and diverse environment
• Has great attention to detail along with excellent communication skills

Does this sound like you? Then we want to hear from you!

If you would like an informal discussion about this role please feel free to contact Lisa.Judge@coventry.gov.uk

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

Interview/assessment date: 18th September 2024

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Proud member of the Disability Confident employer scheme