Total 2,751 Customer Service job vacancies in Cornwall and Isles of Scilly

Manage and lead an onsite team of an iconic shopping centre NOR.
Must have 5 years experience in a similar role.
Circa $165k inc super.


Our client is a full-service Commercial Property Agency known for its excellence in the retail property market. They are currently seeking an experienced Centre Manager to oversee a busy shopping centre in Perth's northern suburbs. 
In this role, you will be responsible for maximising the financial performance of the centres and the success of their retailers, while also driving team development with a mentorship-focused approach.
Key Responsibilities:


Client Liaison: Maintain direct communication with the property owner, managing all aspects of operations, marketing, leasing, and general centre activities.
Budgeting & Planning: Develop and implement the annual income and expenditure budget, business plan, marketing strategy, and monthly performance reports.
Financial Oversight: Ensure financial targets are met,


... Click here to view more detail / apply for Centre Manager

• Manages and participates in all aspects of gardens and grounds maintenance for optimal plant health and aesthetics while maximizing scientific and educational value.
• Works closely with Facilities Manager during construction projects, ensuring adequate protection for plants, soils, and existing garden infrastructure.
• Oversees plant health and integrated pest management program.
• Organizes and participates in systematic, goal-related program reviews to evaluate the effectiveness of horticultural and grounds management efforts and works with the Unit Leader to develop criteria for improvements and priorities.
• Evaluates program needs and adjusts to enhance fiscal and environmental sustainability of horticultural operations. Contributes to annual reports and development of project plans with the Unit Leader.
• Ensures horticultural displays and exhibits support United States National Arboretum (USNA) programs and priorities.
• Serves as subject matter expert, Contracting Officer’s Representative (COR), or Agency technical representative for contracts and projects at the USNA.

Starting at $99,200 Per Year (GS 12)

• The duties may include, but are not limited to:
• Provides input into the development, standardization, and evaluation of new and improved procedures, techniques, and reagents used in the diagnosis of animal disease.
• Oversees the preparation and approval of administrative reports, briefings, position papers, and other written materials related to program scientific matters.
• Develops relationships with officials, diagnostic labs, biologics manufacturers, veterinary practitioners, universities, and others concerned with the administration of animal health programs.
• Engages in a variety of initiatives to enhance the distribution and presentation of technical information and professional advice concerning animal agriculture and health issues.
• Reviews and evaluates the effectiveness of program operations and accomplishments, initiating necessary modifications.
• Collaborates with leadership to recommend funding and budget plans, develop operating plans and emergency response strategies, and collect/provide information to integrate programs within programs.
• Collaborates and coordinates with directors to ensure consistency of program operations and continuity of issues across program units.
• Participates in development and maintenance of national foreign animal disease prevention, detection, and response system for establishing methods, strategies, logistics, controls, and resource needs.
• Directs the initiation, including conceptualization, needs assessment, and planning; funding; monitoring from a scientific perspective; and performance and evaluation of pilot programs and projects.

Starting at $143,736 Per Year (GS 15)

• The duties may include, but are not limited to:
• Collaborate with U.S. Government agencies, foreign governments, U.S. industry, international organizations and FAS overseas offices to enhance, preserve, and expand the global footprint for U.S. agriculture
• Conducts independent research to inform and provide recommendations to be included in larger or more detailed reports/policy decisions on markets, World Trade Organization matters, and regulatory barriers to trade.
• Analyzes and interprets international trade issues, conditions, or events, develops recommendations, and prepares reports and papers to support decision-making, policy formulation, or program development by FAS and USDA.
• Utilizes written and oral communication skills to coordinate across FAS, USDA, and U.S. government offices to provide technical expertise in support of U.S. agricultural trade in the international market.
• Knowledge of and skill to interpret the WTO and other international agreements that might affect U.S. agricultural trade.

Starting at $117,962 Per Year (GS 13)

As a Senior Legal Support Specialist, some of your typical work assignments may include:

• Assisting managers, attorneys and works with Ethics Specialist in conducting the Commission's ethics advisory and training program. Assisting with handling large Freedom of Information Act (FOIA) and Critical Energy/Electric Infrastructure Information (CEII) production requests, which requires a general understanding of the FOIA and CEII statutes, case law, as applicable, and procedures.
  Working closely with attorney and paralegal staff to analyze, organize, and maintain voluminous FOIA and CEII documents that also consist of bate stamping, scanning, copying, and redacting voluminous information.
• Maintaining litigation and case tracking system for the Associate General Counsel. Maintaining listing of personnel cases pending in district courts or elsewhere.
  Maintaining Commission files where appropriate for litigation purposes. Tracking incoming FOIA requests, FOIA Appeals, and CEIIs, and ensure that due dates are entered and tracked.
  Assisting attorneys with preparation of hearing records for submission to government agencies, including the EEOC, MSPB, district and appellate courts. Assisting with ethics training including providing the necessary training material and ensures that new employees sign in, sign and return acknowledgement forms, and receive required financial disclosure forms. Entering timely updates the office calendar with the due dates to ensure that staff members are meeting those dates.
• Preparing communications for distribution within GAL and outside OGC. Communicating and working closely with attorney and paralegal staff. Preparing the Unified Agenda with assistance that is submitted semi-annually to the Office of Management and Budget and the General Service Administration. Occasional assignment of basic FOIA and CEII cases as needed with appropriate assistance and direction.

Starting at $117,962 Per Year (GS 13)

In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience.

Program Management duties include but are not limited to:

• Serves under the direction of the N95 Program Director and may act for the N95 Program Director in all matters within existing policy. Represents the N95 Program Director when conducting visits to CNIC N95 operational activities and in discussion of operational matters with responsible officials. Advises the N95 Program Director on significant operational plans, programs, opportunities and problems.
• Directs and manages day-to-day N95 operational activities and performance through subordinate HQ personnel. Owns the operational performance of the division including meeting N95 leadership's approved strategic and annual plans.
• Serves as an Action Officer on taskers and leads and/or is part of multidisciplinary or cross-functional teams to develop and execute N95 plans/events and resolve complex, multi-faceted operational issues. Ensures CS reporting, data calls and briefings, and consolidated responses are executed timely.
• Serves as a senior analyst for N95. Provides oversight and coordination with CS program managers to ensure program policy and guidance effectively supports CS operations and meets DoD and DON requirements. Leads the identification, development, and coordination of new policies and procedures to support CS operations, mission, and supported population.
• Executes N95 leadership's overall direction and guidance for the development, acquisition, evaluation, improvement, and sustainment of CS programs and initiatives for the Department of the Navy (DON). Coordinates, integrates, leads, and directly controls the day-to-day efforts associated with CS programs. Analyzes situations, identifies problems, probes causes, and selects courses of action for administrative, technical, and professional staff to pursue.
• Oversees the development, management, and distribution of the CS program budget, comprised of Operations & Maintenance Navy, and Department of Defense (DoD) funding sources. Approves and articulates programmatic and fiscal goals and objectives, advises N95 leadership on the best solution for managing budget requirements. Oversees the Planning, Programming, Budgeting, and Execution process for the CS program. Interfaces and defends program requirements at various OSD, Joint-Service, DON, and OPNAV forums.
• Develops implementation plans for new ideas, procedures, processes, methods, or approaches for short and long-range management operations. Ensures alignment of policy, compliance, and implementation, and training across all CS programs.
• Establishes and maintains contacts with key officials and senior staff personnel in Navy commands (e.g., OPNAV, Bureau of Naval Personnel, Navy Comptroller, Secretary of the Navy (SECNAV), Regional Commands), as well as other Services, DoD, Congressional staffs, and private industry to monitor new policies, determine Navy compliance with new programs, and identify trends. Develops strategies for improving and maintaining strong relationships with key stakeholders.
• Communicates change management plans to teams and key stakeholders to ensure understanding and buy-in. Advises leadership, teams, and stakeholders on handling organizational change.

• Directs work to be accomplished by a staff of military and civilians (NAF and APF): from the many functional areas within the CS program and acts as a rating official. Provides second level supervision for up to 40 military, NAF and APF employees;
• Assigns work based on priorities, difficulty and requirements of assignments, and staff capabilities;
• Conducts annual performance reviews of staff including providing input on military personnel Fitness Reports;
• Participates in organization staffing decisions;
• Ensures staff receives proper training to fulfill requirements of their positions;
• Addresses potential disciplinary and/or performance issues timely and takes appropriate, corrective action(s) as necessary; and
• Fosters a work environment free of discrimination, harassment, and/or reprisal and ensures equitable treatment of all staff.
• Supports CNIC's Equal Employment Opportunity (EEO) policy; fosters a work environment free of discrimination, harassment, and/or reprisal; ensures all subordinate staff understand and adhere to the policy; and ensures treatment of all staff is fair and equitable.

Starting at $139,000 Per Year (NF 5)

This is a 4-Year Term Appointment.

Work schedule: Monday - Friday, 40 hours per week

Relocation/Recruitment Incentives: Not Authorized
Appraised Value Offer (AVO): Not Authorized
Relocation Expenses: Not Authorized

This Veterans Health Administration (VHA) senior leadership position is responsible for oversight and management of the agenda to advance VHA direct and community care access. The Office of Integrated Veteran Care (IVC) is the accountable office for access to care and advises Senior VHA Leadership on all access to care items including oversight, governance, expertise, and leadership related to the Veterans Community Care Program, direct care access initiatives, and financial health. IVC provides oversight and guidance to VHA's network of 1.3 million community providers and to the 6,000 sites of care that are critical to providing Veterans with direct care access. In addition, IVC manages a set of programs that support over 800,000 Veteran family members in reimbursing over $2.5 billion per year for their care.

The Assistant Under Secretary for Health (AUSH) for IVC supports strategies to achieve the three organizational goals: seamless care to Veterans, financial sustainability, and high reliability. This position monitors all IVC budget and productivity improvements and is responsible for strategic and long-range planning of its operational areas and of meeting organizational needs related to access. The AUSH has three direct reports who are T38 senior executives and oversees a team of over 1,100 staff and direct budget of $1.5 billion annually. The AUSH ensures the development, implementation and evaluation of programs, policies, and activities that are national in scope and that influence the overall organizational mission and strategy. S/he initiates, designs, and completes high-visibility national projects to advance VHA's goals. Indirectly, the incumbent advises on strategy and policy that impacts community care spending of approximately $30 billion annually and oversees quality, utilization management, and network adequacy for the community program. As VHA's accountable owner for access to care, the incumbent is responsible for overseeing access to care and scheduling policy, practices, and technologies.

The AUSH for IVC is a Title 38 senior executive who uses extensive leadership skills, communication skills, healthcare/managed care knowledge, healthcare ethics expertise, and knowledge of VA and national healthcare policy to advise, support, and collaborate with the senior executives in VHA.

Starting at $147,649 Per Year (SR 00)

BRIEF DESCRIPTION OF DUTIES

• Ensures that all parentage and support filings and branch procedures comply with the requirements of all relevant statutes, regulations, rules, and business practices
• Manages quality assurance and data entry functions in the court’s case management system(s) for all new and subsequent filings in all parentage and support proceedings
• Oversees and manages all financial functions relating to collection and processing of non-routine cash child support payments, alimony, bonds, restitution, wage withholding orders, notices to withhold income, copies and other fees; and uses the appropriate accounting practices to oversee the receipt, safeguarding, and accounting of such expenses
• Manages the processing of all necessary documents associated with the issuance and execution of all bench warrants in parentage and support and domestic relations cases
• Assists in planning, developing, and administering programs designed to accomplish branch functions
• Evaluates policies, procedures, and practices, and makes recommendations to the Family Court Director’s Office for improvement
• Evaluates subordinate supervisor(s) and reviews all employee evaluations; ensures training requirements are met and are adequate for employees to perform all duties
• Collaborates with division-wide managers and other divisions of the D.C. Courts, as well as with other public and private agencies, as needed, to coordinate shared work-related programs and objectives of the Courts
• Ensures timely and accurate recalculations of child support balances and payments pursuant to court orders issued by the judicial officers of the Family Court
• Processes administrative and judicial orders enforcing liens, garnishments, and writs of attachment used to enforce child support judgments
• Processes accurate wage withholding orders and notices to withhold income in non-IV-D cases
• Conducts performance evaluations for subordinate supervisors, and reviews all evaluations completed by those supervisors

Starting at $117,962 Per Year (JS 13)

Do you have the commitment and values to make a real difference to the lives of people with care needs? Are you passionate about empowering them to improve their quality of life, while supporting them to realise their hopes, dreams and aspirations?

Creative Support is a not-for-profit organisation which provides high quality, person-centred support to people with physical disabilities, learning disabilities, mental health needs and dementia. The support we offer is tailored to the individual client’s needs and encourages independence and community engagement.

We are seeking a warm, compassionate and proactive Senior Support Worker to provide person-centred care and support to our services users. You will be based in vibrant, inter-generational Cecil Gardens and be responsible along with the Registered Manager for the operational management and quality of the service, consisting of 165 clients, each living in their own flat. You are expected to collaborate with the Social Services and other stakeholders including the Area Manager to ensure that the highest care standards are met.

You will ensure an empowering service which meets the needs of our clients and works with their families and friends to promote a positive atmosphere. The ability to work in an empathic and holistic way to maintain client orientation and independence is essential. You must be flexible, energetic and reliable. We are a national provider employing a diverse team of well supported staff to deliver great services in Humberside.

You must be willing to embrace all aspects of the role including, but not limited to, providing support with dignified personal care and domestic tasks, and supporting individuals to access work, education and social opportunities. We value the personal skills and interests you bring to the role and to the lives of the people we support, such as, sports and outdoor pursuits, creative arts, music, and cooking to name but a few.

Previous experience in services for older people, people with dementia and memory loss is essential. Your approach will be warm, person centered, and respectful. Creative Support is committed to your continuous professional development and you will have the opportunity to explore your training and development needs.

Creative Support offers a great range of benefits for its staff, which include:
• Fully paid training courses in Leadership, Management and NVQ 4/5
• Access to the staff benefits scheme where you can access a range of benefits including discounted prices and two for one offers at theme parks, shops, restaurants and various on-line stores.

Vacancy Reference Number: 79403
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

We can only accept applications from candidates who are located in and eligible to work within the UK. – This post will not be open to Sponsorship under the UKVI scheme

We require a patient focused Navigator who has excellent people skills, is able to communicate appropriately with both health care professionals and patients, is organised, proactive, and is passionate about improving outcomes for cancer patients.

To support the specialty Cancer Team in Diagnostics and Pharmacy results. Improving cancer wait times and delivery.

The navigator role will be involved from the beginning of the pathway at the suspicion of cancer. The post holder will support the patient from initial referral to the communication of Cancer Excluded, or where Cancer diagnosed, onwards to the First Definitive Treatment, along with providing support withDiagnostics and Pharmacy results. Improving cancer wait times and delivery.

The post holder will be expected to work across a range of IT systems namely excel, PAS, SCR and CRIS, to coordinate booking of patient appointments. The post holder will work both directly and indirectly with both patients and their carers to assist in coordinating the care of patients through their hospital care journey, identifying, escalating and managing issues that patients may have with transport, lack of understanding about diagnostic investigations or preparations and to reduce the number of appointments that are missed by patients (both outpatient and diagnostic investigation). It will be part of the Navigators role to help improve both patient compliance and patient experience.

The post-holder will be expected to work with minimal supervision, and responsible for promptly escalating any concerns relating to the service as appropriate. Communicate inter-departmentally with all levels and disciplines of staff and external agencies including GPs and other NHS Trusts.

The post-holder will also be expected to work hybrid with 3 days working onsite and 2 days working from home. This will be after their initial training programme has been completed.

The Trust provides a range of services and employment opportunities for a diverse population. As a Trust employee the post-holder will be expected to treat all patients/customers and work colleagues with dignity and respect, irrespective of their background.

Front line staff members are in an ideal position to offer support and advice on how to improve health and wellbeing.

Staff should use their interactions with the public to give them additional advice on health and wellbeing.

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:www.careers.northerncarealliance.nhs.uk


This advert closes on Wednesday 11 Dec 2024

Proud member of the Disability Confident employer scheme

Support Worker Sunderland - £11.45 per hour

Typical Shifts are:

08:00am - 15:00pm / 15:00pm -22:00pm

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our residential service in Sunderland is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in local bars and pubs, the next you could be unwinding with them playing video games, watching films or going to the cinema.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

We’re interested in our Support Workers having both the right experience and the right values. This is why at this service our Support Workers should hold a full UK driving license, be resilient, flexible and composed in their approach, have experience with following Positive Behaviour Support plans and reflective practice as well as experience working with individuals with learning disabilities, autism and complex individuals.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Customer Service

Location: Gosforth (Hybrid working - fully on-site during training)
Hours: Monday - Sunday, 35 hours per week
Salary: £23,500 per year
Contract: 6-month contract (Starting in January)

Are you passionate about providing outstanding customer service? Do you have a natural ability to help others and resolve issues effectively? If you're looking for a new challenge in a supportive and rewarding environment, we want to hear from you!

We are recruiting for a Customer Service Advisor to join a customer-focused team. In this role, you will assist customers with a variety of queries and provide effective solutions through phone, email, and chat support.

What Will You Be Doing?

• Customer Support: Deliver excellent service to customers via phone, email, and live chat, addressing inquiries and resolving issues.
• Problem-Solving: Handle a range of customer concerns, ensuring quick and accurate resolutions.
• Account Management: Assist customers with managing their accounts, including processing requests and providing information on products and services.
• Complaint Handling: Resolve complaints professionally and empathetically, ensuring customer satisfaction.
• Record Keeping: Accurately document all customer interactions and transactions.
• Sensitive Situations: Handle sensitive customer situations with empathy, especially when dealing with vulnerable customers or bereaved family members.

What Do You Need to Apply?

• Communication Skills: Strong verbal and written communication skills.
• Customer Service Experience (Desired): Previous experience in a customer service role is beneficial but not essential. We're looking for someone with a passion for helping people and solving problems!
• Empathy and Professionalism: The ability to remain calm, professional, and empathetic in all situations.
• Problem-Solving Skills: A proactive approach to finding solutions for customers' needs.
• Attention to Detail: Ensure all interactions are recorded accurately and processes are followed.
• Willingness to Learn: We'll provide full training and support to help you succeed!

Additional Requirements:

• Background Checks: You will be required to pass a credit check and DBS check as part of the recruitment process.

Why Apply?

• Training and Support: Comprehensive training will be provided to help you succeed in the role.
• Make a Difference: Your work will have a real impact on customers' satisfaction and experience.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Resident Service Officer
South London
£21p/h
Repairs and Maintenance

Site Based

Looking for someone to start immediately

Responsibilities:

This is a key role in delivering housing services, managing a multi-tenure patch to the standards set out in the tenancy agreement or lease while working collaboratively with other agencies on case management.

• Co-ordinate the delivery of Council services to residents.
• To advocate on behalf of residents.
• To enforce standards set out in the tenancy, lease or other authority to occupy.
• Work across agencies and partnerships in a way that brings about strategic change and addresses the corporate aims of the council and objectives of the department.
• Manage complex relationships on behalf of the Council to secure the implementation of government objectives, council priorities and local priorities.
• Case management approach to resolve issues for residents

What we are looking for:

• Strong customer service skills
• A proactive, problem solving attitude and attention to detail
• Knowledge of council housing policies and procedures is desirable, but not essential

PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialize in the recruitment of Professional, ICT, Government, STEM, Management and Executive talent.
Responsibility:
Systems, Network and Customer Support

Provides high quality and customer-focused ICT support services to the users of Commissioner systems and applications ensuring that incidents are resolved efficiently and impact on Commission business and minimised.


Responds to requests for ICT technical assistance in person, via phone and electronically on WAEC supported applications.


Assists with the systems administration tasks in a Windows Active Directory (AD) and Azure AD Environment. Assists in the set-up and implementation of election and standalone infrastructure and required.


Prepares, installs, configures, modifies, and maintains computer hardware and SEOs along with the imaging process, including the Microsoft365 office suite products.
... Click here to view more detail / apply for Election Helpdesk Team Member

Business Support Officers ensure the smooth functioning of daily business operations.We are seeking experienced candidates looking to further progress in their careers.
About the role: ...


Business Support Officers ensure the smooth functioning of daily business operations.We are seeking experienced candidates looking to further progress in their careers.
About the role:


Manage calendars and travel arrangements
Taking notes/Minutes at meetings
Booking meeting rooms and ordering lunches for meetings
General administration duties such as filing and scanning documents.
Answering email requests promptly
Sorting incoming mail into categories
Creating presentations, organising events, workshops or conferences
Prepare, monitor, and oversee air travel and accommodation travel requirements.
Undertake and assist senior managers in research.
Undertake business and administrative activities to support the Branch - including Diary Management; document control; payment of accounts and acquittal of credit card expenses; governance reporting; training coordination;

... Click here to view more detail / apply for Business Support Officer