Total 2,256 Customer Service job vacancies in Colchester and Ipswich, CO4 5JL

PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the recruitment of Professional, Healthcare, Legal, ICT, Government, STEM, Management and Executive talent. PERSOLKELLY are working with a leading national imaging provider who are looking for a permanent medical / radiology receptionist to join their existing team. This is an outstanding opportunity for those who are eager to learn, driven, resilient and empathetic, whilst also possessing a strong customer service background. As a medical receptionist you will be responsible for:-

Manage all phone enquiries in a timely, professional, and confidential manner
Front of house reception / Greeting patients upon arrival
Schedule appointments for patients and referrers
Issue patient invoices/receipts and process Medicare rebates as required
Enter and update patient registration details
Ensure the reception and waiting area is clean and presentable at
... Click here to view more detail / apply for Medical / Radiology Receptionist

06th November,
                              UON Energy for Every Future UON is a Western Australian integrated energy company providing turnkey energy and water solutions to the mining sector and beyond, helping our customers on their decarbonisation journey utilising the technology, skills and real experience of team members across the business.   UON is currently seeking experienced and self-motivated  Mobilisation /Service Coordinator  to join our team at  UONs team in Malaga.  

Malaga base (Monday to Friday)
Family Friendly Company
Immediate Start!
You will be responsible for:


Onboarding of personnel to site
Working with personnel on their onboarding requirements and any online inductions that are required for onboarding to site
Booking of RTIO training at Aveling if required
Booking of training that is mandatory for role

... Click here to view more detail / apply for Mobilisation /Service Coordinator

Manage and lead an onsite team of an iconic shopping centre NOR.
Must have 5 years experience in a similar role.
Circa $165k inc super.


Our client is a full-service Commercial Property Agency known for its excellence in the retail property market. They are currently seeking an experienced Centre Manager to oversee a busy shopping centre in Perth's northern suburbs. 
In this role, you will be responsible for maximising the financial performance of the centres and the success of their retailers, while also driving team development with a mentorship-focused approach.
Key Responsibilities:


Client Liaison: Maintain direct communication with the property owner, managing all aspects of operations, marketing, leasing, and general centre activities.
Budgeting & Planning: Develop and implement the annual income and expenditure budget, business plan, marketing strategy, and monthly performance reports.
Financial Oversight: Ensure financial targets are met,


... Click here to view more detail / apply for Centre Manager

While providing a professional, respectful and efficient call handling and face to face service, our Care Co-Ordinators occupy many roles and play a crucial part in helping our patients get to the right support, at the right time, to help manage a wide range of needs. Each member is trained to deal with a variety of associated administration duties and follow all relevant procedures, policies and processes to ensure they are working in an efficient and courteous manner at all times. The Care Co-Ordinator will embed and sustain an ethos of care throughout the team; providing advice and guidance and signposting patients to the most appropriate clinician/service both within and out of the surgeries capacity. Below highlights areas of daily duties: Dealing with all general enquiries efficiently with the ability to explain protocols and procedures, make new and follow-up appointments by booking, cancelling and rearranging appointments 1. Reception-Based Responsibilities: Greet patients, visitors, and healthcare staff in a courteous and professional manner. Answer telephone calls, manage inquiries, and triage calls to appropriate personnel. Schedule appointments, ensuring optimal allocation of resources and alignment with clinicians' availability. Register new patients and update existing patient records with the highest level of accuracy. On occasion process repeat prescription requests in line with practice protocols. Provide information to patients and families regarding services, appointments, and other inquiries. Maintain confidentiality and adhere to data protection regulations at all times. 2. Medical Secretary Responsibilities: Type and prepare correspondence, reports, referrals, and other documentation as requested by clinicians and management. Handle patient referrals, including e-Referrals and ensuring timely follow-up. Coordinate with other healthcare providers to obtain medical records, test results, and other relevant patient information. Assist in the preparation of medical documentation for clinical staff, ensuring accuracy and confidentiality. Manage incoming and outgoing mail, distributing it to the appropriate team members. Organise and maintain filing systems (both electronic and physical), ensuring easy access and retrieval of documents. 3. Administrative Responsibilities: Assist in maintaining an organised and efficient administration system, supporting the smooth running of practice operations. Support the practice in managing medical supplies, ordering stock, and ensuring clinical rooms are well-prepared. Assist with updating and maintaining patient information on NHS databases and/or practice management systems, where applicable. Generate routine and ad-hoc reports, including patient activity, appointment statistics, and other performance metrics. Attend team meetings and provide administrative support for follow-up actions. Prescription Responsibilities Handle and process paper prescription requests from patients and healthcare professionals. Ensure accuracy and timeliness in prescription handling to meet patient needs. Manage payments for dispensed prescriptions in-house, ensuring compliance with financial procedures and accurate records of all transactions. Act as the first point of contact for patients with prescription queries, providing assistance and resolving issues where possible. Communicate effectively with patients, clinicians, and other healthcare professionals regarding prescription-related matters. Undertake additional roles and responsibilities as assigned by senior team members or practice management. Support initiatives and projects aimed at improving the efficiency of prescription services. Dispensary Assistant At Martlesham Heath Surgery, we offer a service for dispensing and we pride ourselves in the service we provide to our patients. You will be able to project a positive and friendly image to dispensary patients and other visitors and deal with queries in a professional, courteous and efficient manner. Along with assisting in the preparation of all aspects of dispensing and assist with stock control, ordering and re-stocking of the dispensary. Your main duties and responsibilities will include, but will not be limited to: Issuing stock items and prepared prescriptions Collection of prescription charges/checking patient exemption statements Operation of efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage Ensuring that drugs are received and stored in an appropriate manner in accordance with the manufacturers instructions, this may be inclusive of refrigerated items. Cleaning work surfaces and shelving on a regular basis and ensuring that that all dispensary equipment is kept clean and kept in good working order. Maintaining full and accurate records of all dispensing transactions. Undertaking other reasonable duties within the framework of the post Dispensing and checking repeat prescriptions Reviewing orders for repeats and dealing with any associated queries. Knowledge and understanding about the appropriateness of requests for medication is required, checking with the appropriate Clinical Team or in patient records if there are any concerns. Successful applicants will be able to access a number of additional training opportunities that become available through our local Training Hub, ICB or other providers of support and learning As a Training Practice we encourage enhanced learning within all roles at Martlesham Heath Surgery This job description provides an overview of the main responsibilities of the role. It is not an exhaustive list, and the post holder may be required to undertake other duties as deemed appropriate to the role.

The remit of our Emergency Care Practitioner will be to work with and on behalf of the Clinical Team at The Birches Medical Centre and Martlesham Heath Surgery. The focus and main responsibilities within the role is to deliver exceptional patient care, directing experience and knowledge to patients with an array of health complaints, from minor / acute problems to chronic / long-term conditions experiencing need for Clinical advice. Highlighting and implementing management and preventative interventions where applicable. You will be responsible for advancing patient care, applying clinical decision-making based on each individual and delivering collaborative working, as a unit, with all teams situated at the surgery. Full support of both practice and locally executed policies and procedures will be required while providing leadership and direction within the practice. This role is open to Emergency Care Practitioners at any stage in their career. We have had Physicians Associates and Emergency Care Practitioners who we have supported in training in various stages of their careers.

The remit of our Emergency Care Practitioner will be to work with and on behalf of the Clinical Team at The Birches Medical Centre. The focus and main responsibilities within the role is to deliver exceptional patient care, directing experience and knowledge to patients with an array of health complaints, from minor / acute problems to chronic / long-term conditions experiencing need for Clinical advice. Highlighting and implementing management and preventative interventions where applicable. You will be responsible for advancing patient care, applying clinical decision-making based on each individual and delivering collaborative working, as a unit, with all teams situated at the surgery. Full support of both practice and locally executed policies and procedures will be required while providing leadership and direction within the practice. This role is open to Emergency Care Practitioners at any stage in their career. We have had Physicians Associates and Emergency Care Practitioners who we have supported in training in various stages of their careers.

Job Advert

Cleaning Operative

* Buttermarket SC, St Stephens Lane, Ipswich, IP1 1DT
* £11.44 per hour
* 30 hours per week + Overtime available for holiday/sickness cover
* Shifts will be on a 4 week rota and include the following shift patterns 0700-1430 & 1530-2300
* Will need to be flexible in days working due to business needs – Monday to Sunday (early/Weekends/evenings)



PSS group are a nationwide Soft Facilities Services provider, who work with some of the biggest names in retail, entertainment,
facilities management and more.

Cleaning Operative Responsibilities Include:

* Deliver on-site cleaning specifications and standards within Health and Safety guidelines.
* Clean specific areas of the site according to the schedule and specification as instructed by Manager / Supervisor.
* Attend to all urgent cleaning and spills when required.
* use of cleaning machinery - Jet Wash, Scrubber Dryer, Sweeper etc.
* Ensure cleaning cupboards are always kept tidy and stocked.
* Customer service
* Report any identified hazards or problems to the Manager / Supervisor.
* Provide clear and detailed handovers to your work colleagues.
* Ensure equipment is cleaned, maintained, and stored correctly.



Ideal Candidate:

* Willing to support with overtime to cover staff sickness & Holidays.
* Good attention to detail.
* Good verbal communication skills.
* Ability to follow instructions.
* Polite and professional.
* Willingness to learn.
* Flexible and reliable willing to do overtime & weekends if required.
* Experience preferred but full training provided.
* Good self-presentation (uniform provided).



Benefits:

Online GP Service (Full time Employees); Employee Assistance Program; Volunteering Day(s); Recognition Awards



If you feel you have the skills and experience to be successful in this position, then apply today!

We require a patient focused Navigator who has excellent people skills, is able to communicate appropriately with both health care professionals and patients, is organised, proactive, and is passionate about improving outcomes for cancer patients.

To support the specialty Cancer Team in Diagnostics and Pharmacy results. Improving cancer wait times and delivery.

The navigator role will be involved from the beginning of the pathway at the suspicion of cancer. The post holder will support the patient from initial referral to the communication of Cancer Excluded, or where Cancer diagnosed, onwards to the First Definitive Treatment, along with providing support withDiagnostics and Pharmacy results. Improving cancer wait times and delivery.

The post holder will be expected to work across a range of IT systems namely excel, PAS, SCR and CRIS, to coordinate booking of patient appointments. The post holder will work both directly and indirectly with both patients and their carers to assist in coordinating the care of patients through their hospital care journey, identifying, escalating and managing issues that patients may have with transport, lack of understanding about diagnostic investigations or preparations and to reduce the number of appointments that are missed by patients (both outpatient and diagnostic investigation). It will be part of the Navigators role to help improve both patient compliance and patient experience.

The post-holder will be expected to work with minimal supervision, and responsible for promptly escalating any concerns relating to the service as appropriate. Communicate inter-departmentally with all levels and disciplines of staff and external agencies including GPs and other NHS Trusts.

The post-holder will also be expected to work hybrid with 3 days working onsite and 2 days working from home. This will be after their initial training programme has been completed.

The Trust provides a range of services and employment opportunities for a diverse population. As a Trust employee the post-holder will be expected to treat all patients/customers and work colleagues with dignity and respect, irrespective of their background.

Front line staff members are in an ideal position to offer support and advice on how to improve health and wellbeing.

Staff should use their interactions with the public to give them additional advice on health and wellbeing.

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:www.careers.northerncarealliance.nhs.uk


This advert closes on Wednesday 11 Dec 2024

Proud member of the Disability Confident employer scheme

Support Worker Sunderland - £11.45 per hour

Typical Shifts are:

08:00am - 15:00pm / 15:00pm -22:00pm

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our residential service in Sunderland is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in local bars and pubs, the next you could be unwinding with them playing video games, watching films or going to the cinema.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

We’re interested in our Support Workers having both the right experience and the right values. This is why at this service our Support Workers should hold a full UK driving license, be resilient, flexible and composed in their approach, have experience with following Positive Behaviour Support plans and reflective practice as well as experience working with individuals with learning disabilities, autism and complex individuals.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Sonderwell Staffing Solutions are currently recruiting for Support workers to provide support and care to adults with a variety of learning disabilities. This includes: Learning Disabilities Physical Disabilities Mental Health Difficulties Autism Acquired Brain Injury Sensory Impairment Dementia Drug and/or alcohol problems Companionship As a support worker your day may include, helping to support social activities, day to day care with household chores, promoting independence, encouraging support, companionship, these are just a few of the duties that are involved. You will also be helping to support people to lead the lives the way they choose, by supporting the independence they deserve, its about who you are and what other experience and abilities you can offer to support the individual's needs. Due to the location, we are looking for committed support workers who are able to drive and have access to their own car. If you have the skills that can really make an impact in supporting independence to a person's life, then joining us is definitely the answer. The work you will be doing can really make an impact on individuals life's do you have the passion and desire to help make change, to someone's life, if so lets hear from you. We provide competitive rates of pay and various shift patterns to suit, while working with a vibrant and friendly team. So if you would like to work for a fun and friendly agency who provides plenty of training and support, why not hit the apply button now. Benefits: Competitive rates of pay. Holiday (accrued depending on hours worked). Plenty of Training in-house and online courses. Employer Assistance Programme Benefits and Bonus scheme. #Solutions Staffing Solutions We are a dedicated UK Team providing specialised temporary and permanent staff. Our team throughout the UK works tirelessly to supply specialist staff every day of the year and, as a team, we take great pride in our work and knowing our efforts are truly making a different in someone’s life is what drives us. We provide personal support with a deep connection to this sector and offer support from passionate individuals. This unique perspective allows us to provide bespoke services. We take great pride and honour in being the agency of choice that supports and guides you and firmly believe in building long-lasting relationships with our support workers. Our dedicated account managers will work closely with you to ensure you receive ongoing support, guidance, and responsive solutions that align with your evolving needs. We understand that every individual has a unique and complex life, and we strive to ensure that it is you that helps meet those needs. We are excited to embark on this journey with you.

Lewis Ashcroft and Service Care Solutions are proud to be assisting Suffolk County Council in recruiting for the role of Youth Justice Service Practitioner.

Location/Working Arrangements:

• Hybrid working: Minimum two days in the office each week (Constantine House, Ipswich).

Contract Details:

• Hours: Full-time, 37 hours per week (9:00 AM - 5:30 PM)
• Rate: £17.29ph - £20.48ph

Key Responsibilities:

• Work directly with children, young people, and families to deliver intervention programmes that prevent offending and anti-social behaviour.
• Provide Restorative Justice interventions, including working with victims of youth offending.
• Use Suffolk Signs of Safety principles to assess, plan, and review cases.
• Collaborate with multi-agency teams and provide court duty cover when required.
• Maintain accurate records and adhere to safeguarding procedures.

About You:

• Relevant qualifications or equivalent experience in Youth Justice or a related field.
• Strong communication and interpersonal skills to engage with young people and their families.
• Knowledge of restorative justice, child development, and safeguarding frameworks.
• Ability to manage cases and work effectively as part of a multi-agency team.

Benefits:

• Opportunity to make a significant impact on the lives of young people and their families.
• Work with a supportive, multi-agency team committed to improving outcomes.

To Apply:
For more information or to apply for this role, please contact Lewis Ashcroft at Service Care Solutions.

Email: lewis.ashcroft@servicecare.org.uk
Phone: 01772 208962

Customer Service

Location: Gosforth (Hybrid working - fully on-site during training)
Hours: Monday - Sunday, 35 hours per week
Salary: £23,500 per year
Contract: 6-month contract (Starting in January)

Are you passionate about providing outstanding customer service? Do you have a natural ability to help others and resolve issues effectively? If you're looking for a new challenge in a supportive and rewarding environment, we want to hear from you!

We are recruiting for a Customer Service Advisor to join a customer-focused team. In this role, you will assist customers with a variety of queries and provide effective solutions through phone, email, and chat support.

What Will You Be Doing?

• Customer Support: Deliver excellent service to customers via phone, email, and live chat, addressing inquiries and resolving issues.
• Problem-Solving: Handle a range of customer concerns, ensuring quick and accurate resolutions.
• Account Management: Assist customers with managing their accounts, including processing requests and providing information on products and services.
• Complaint Handling: Resolve complaints professionally and empathetically, ensuring customer satisfaction.
• Record Keeping: Accurately document all customer interactions and transactions.
• Sensitive Situations: Handle sensitive customer situations with empathy, especially when dealing with vulnerable customers or bereaved family members.

What Do You Need to Apply?

• Communication Skills: Strong verbal and written communication skills.
• Customer Service Experience (Desired): Previous experience in a customer service role is beneficial but not essential. We're looking for someone with a passion for helping people and solving problems!
• Empathy and Professionalism: The ability to remain calm, professional, and empathetic in all situations.
• Problem-Solving Skills: A proactive approach to finding solutions for customers' needs.
• Attention to Detail: Ensure all interactions are recorded accurately and processes are followed.
• Willingness to Learn: We'll provide full training and support to help you succeed!

Additional Requirements:

• Background Checks: You will be required to pass a credit check and DBS check as part of the recruitment process.

Why Apply?

• Training and Support: Comprehensive training will be provided to help you succeed in the role.
• Make a Difference: Your work will have a real impact on customers' satisfaction and experience.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialize in the recruitment of Professional, ICT, Government, STEM, Management and Executive talent.
Responsibility:
Systems, Network and Customer Support

Provides high quality and customer-focused ICT support services to the users of Commissioner systems and applications ensuring that incidents are resolved efficiently and impact on Commission business and minimised.


Responds to requests for ICT technical assistance in person, via phone and electronically on WAEC supported applications.


Assists with the systems administration tasks in a Windows Active Directory (AD) and Azure AD Environment. Assists in the set-up and implementation of election and standalone infrastructure and required.


Prepares, installs, configures, modifies, and maintains computer hardware and SEOs along with the imaging process, including the Microsoft365 office suite products.
... Click here to view more detail / apply for Election Helpdesk Team Member

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. ...


At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
... Click here to view more detail / apply for Outside of Hours School Care Educators: Ipswich

Business Support Officers ensure the smooth functioning of daily business operations.We are seeking experienced candidates looking to further progress in their careers.
About the role: ...


Business Support Officers ensure the smooth functioning of daily business operations.We are seeking experienced candidates looking to further progress in their careers.
About the role:


Manage calendars and travel arrangements
Taking notes/Minutes at meetings
Booking meeting rooms and ordering lunches for meetings
General administration duties such as filing and scanning documents.
Answering email requests promptly
Sorting incoming mail into categories
Creating presentations, organising events, workshops or conferences
Prepare, monitor, and oversee air travel and accommodation travel requirements.
Undertake and assist senior managers in research.
Undertake business and administrative activities to support the Branch - including Diary Management; document control; payment of accounts and acquittal of credit card expenses; governance reporting; training coordination;

... Click here to view more detail / apply for Business Support Officer