Total 40 Customer Service job vacancies in Cobham, KT11 3DB.

Senior Support Worker (Practice Lead)

Postcode: WF9 3DB - South Kirkby

£12.80 ph

Contract type: Full time

About us

At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest.

Our team members are our most valuable asset. Without them, we simply wouldn’t be who we are today. We’re always on the hunt for experienced Support Workers who want to continue to make a difference and help others – so what are you waiting for?

Become a Senior Support Worker at Achieve together and shape lives
As a Senior Support Worker, you’ll deliver excellent care, celebrate achievements, encourage fun and creativity and engage directly with our wider community. This is more than just a job – you’ll be helping the individuals we care for gain independence and live healthy, happy and fulfilling lives.

At Achieve together, you’ll embark on a career adventure like no other, with dedicated training opportunities along the way to develop your skills as a Senior Support Worker and beyond. Whatever your aspirations, we can help you reach your goals and forge a long-lasting career in social care.

You will support people both in their home and in their local communities and we have a range of working patterns to suit you, including full time, part time and flexible opportunities.

We offer a range of exciting benefits, such as:

• Flexible hours to suit a range of lifestyles
• Career progression and training opportunities
• Employee welfare and wellbeing initiatives
• Recognition schemes, team events and social activities
• Employee discount schemes across a range of retailers and services
• Wagestream - a financial health app that gives you the ability to receive optional pay advances
• Staff incentive schemes such as Refer a Friend, Employee of the Month and Heroes Awards

About you
It would be advantageous to have some experience of healthcare work for this role, but it isn’t absolutely necessary as we provide full training. As long as you’re passionate, hard-working and empathetic, you’ll fit right in.

Join the team today and begin sharing moments and shaping lives.

Waking Night Support Worker

Location : South Kirkby - £12.00 per hour

At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest.

Without our incredible team of Support Workers, we simply wouldn’t be who we are today. We’re always on the hunt for hard-working, passionate people who want to make a difference during evening and night-time shifts – so what are you waiting for?

Become a Waking Night Support Worker at Achieve together and shape lives
As a Waking Night Support Worker, you’ll encourage and support people with evening activities, provide physical and emotional care throughout the night and help the people we care for to feel safe, secure and well rested.

At Achieve together, you’ll embark on a career adventure like no other, with dedicated training opportunities along the way to develop your skills as a Support Worker and beyond. Whatever your aspirations, we can help you reach your goals and forge a long-lasting career in social care.

You will support people both in their home and in their local communities and we have a range of working patterns to suit you, including full time, part time and flexible opportunities.

We offer a range of exciting benefits, such as:

• Flexible hours to suit a range of lifestyles
• Career progression and training opportunities
• Employee welfare and wellbeing initiatives
• Recognition schemes, team events and social activities
• Employee discount schemes across a range of retailers and services
• Wagestream - a financial health app that gives you the ability to receive optional pay advances
• Staff incentive schemes such as Refer a Friend, Employee of the Month and Heroes Awards

About you
Although it would be beneficial to have some experience in healthcare, it isn’t absolutely necessary as we provide full training. As long as you’re passionate, hard-working and empathetic, you’ll fit right in.

Join the team today and begin sharing moments and shaping lives.

Package Description: At Avery Healthcare we believe in caring for those who care for our residents; we recognise and celebrate our hard-working colleagues, support your career development with a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We are now seeking a well-organised, enthusiastic, and dedicated individual to join our friendly, award-winning team as Customer Service Advisor. ABOUT THE ROLE Your focus as Customer Service Advisor will be to support the Home by providing a positive and welcoming public image at the first point of contact, both in person, and by telephone. Other responsibilities will include: Being responsible for the reception area and ensure it is always presented to a high standard. Supporting with the process of show rounds. Actively following up and manage any sales enquiries through to admissions. Assisting the Home Administrator as required. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Our ideal candidate must: Have effective interpersonal skills and professional telephone manner. Be computer literate with a good working knowledge of MS Suite. Demonstrate a positive attitude to all residents and visitors. Ideally have previous experience in working in a customer service role for a minimum of two years. ABOUT AVERY As one of the largest providers of luxury elderly care homes in the UK, we believe that the later years of our residents' lives should be as enriching as any other. Our vision of creating meaningful lives together is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilst establishing ourselves as the preferred choice for residents and employees. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Job Title: Senior Commercial Contracts and Estates Lawyer
Location: Culham (Hybrid)
Rate: £550/day (Umbrella)

We are seeking an experienced Senior Commercial Contracts and Estates Lawyer with a minimum of 5 years PQE to join our dynamic team. The successful candidate will play a key role in providing expert legal advice and handling various complex matters related to commercial contracts and estates.

Key Responsibilities:

• Provide legal advice on contractual and commercial estates matters.
• Draft, review, negotiate, and amend commercial contracts and commercial leases.
• Draft and negotiate collaboration agreements.
• Handle routine contractual and procurement work.
• Assist with complex contract management issues.
• Deliver training on legal and contractual matters to internal teams.

Requirements:

• At least 5 years of post-qualification experience (PQE) in commercial contracts and estates matters.
• Proven ability to work with complex commercial leases and agreements.
• Strong negotiation and drafting skills.
• Experience in contract management and procurement processes.

This role offers an exciting opportunity to apply your expertise in a challenging and rewarding environment.

How to Apply:
To apply or for more information, please contact Lewis Ashcroft at lewis.ashcroft@servicecare.org.uk or call 01772 208962

Service Care Solutions is proud to be supporting the recruitment for this position.

An exciting opportunity has arisen for a Senior Service Manager with line management experience, ideally in a care setting to join a leading charitable organisation in the health and social care sector, offering excellent benefits.

As a Senior Service Manager, you will offer expert guidance on safeguarding concerns and serve as a role model for the operations management team. This full-time role offers salary ofCirca £32,000 per annum plus £25 per out of hour shift payment.

You will be responsible for:

- Supervise service provision, addressing gaps and optimising resources.

- Develop and implement strategic plans aligned with the business goals.

- Lead care professionals, participate in Out of Hours, and contribute to continuous improvement.

- Attend Care Worker team meetings and contribute as needed.

- Investigate HR / Employee relations concerns within the care team.

- Collaborate with Training and Compliance Manager to ensure sector compliance.

- Work with Recruitment Coordinator on staffing requirements.

- Conduct comprehensive performance reporting.

- Address pays queries and invoice issues from unpaid carers.

- Conduct monthly themed audits of the sector.

What we are looking for:

- Previously worked in a similar role such asCare Manager, Registered Manager, Home care Manager orcare supervisor.

- Prior line management experience, ideally in a care setting.

- Background in a leadership role.

- Willingness to commence NVQ Level 3 and/or Level 5 in Health and Social Care.

- Care Certificate, knowledge of CQC regulations, and Health Care Act.

- Familiarity withsafeguarding protocols.

- Strong understanding of (unpaid) carer needs.

- Valid UK driving licence with a roadworthy car.

Working hours:35 hours per week

What's on offer:

- Competitive salary

- Pension scheme

- Life assurance

- Referral programme

- Refer a friend scheme

- 45p per mile (subject to change based on fuel prices)

Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

An exciting opportunity has arisen for a CareService Manager with experience in Health & Social Care to join a leading charitable organisation in the health and social care sector, offering excellent benefits.

As a CareService Manager, you will lead and manage a team of care colleagues, providing support and ensuring they have the necessary tools to perform their roles safely and effectively.This full-time role offers salary ofCirca £28,000 plus £25 per out of hour shift payment. This role does not offersponsorship.

You will be responsible for:

- Conduct regular meetings with the Senior Service Manager to discuss progress and ensure all regulatory requirements are met.

- Oversee compliance with regulations set by the Care Quality Commission and Surrey County Council, implementing necessary improvements as needed

What we are looking for:

- Previously worked in a similar role such ascare coordinator, care supervisor,Care Manager, care service manageror home manager.

- Experience in Health & Social Care.

- Background inmanaging a remote team of field staff.

- Previous line management experience, ideally in a care setting.

- Possess Care Certificate and knowledge of CQC regulations & Health Care Act.

- Strong understanding of (unpaid) carer needs.

- Excellent leadership skills.

- Valid UK driving licence with a roadworthy car.

- Right to work in the UK.

What's on offer:

- Competitive salary

- Pension scheme

- Life assurance

- Refer a friend scheme

Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team Leader.

The Role


Leading and supervising your shift
Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered
Administering and recording medication
Carrying out risk assessments
Working alongside care assistants to support residents with daily needs, ensuring residents remain as active and independent as possible
Working closely with the leadership team to develop services
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family:


Wagestream - access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care desirable
Be well-organised, IT literate and adept at allocating and delegating work appropriately.
Proven ability to lead and supervise others.
A good understanding of care planning processes
Be experienced in or happy to undertake training on administering medication
Above all, have a natural ability to help make the lives of others more fulfilling.


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours

Permanent Static Site Maintenance Electricians to start from August 2024 on a government site in Abingdon OX14

Based: Abingdon OX14 – Full time based on site
Salary: £41,628.13 + 25 days paid annual leave + 8 Bank Holidays + company benefits package, training, and career progression
Hours: Monday to Friday 8am – 4.30pm

Key Responsibilities and Accountabilities

- Carrying out routine Maintenance to site Electrical and Facilities Equipment within a set schedule. Ensuring engineering standards are maintained to maximise the operational effectiveness and reliability of the Plant and associated electrical systems.
- Carrying out Electrical Installations including Testing and Certification
- Carry out 5 Year Fixed Electrical Testing as required
- Complete test and Inspection Certificates in line with Client requirements
- Supporting the wider team in other areas where required related to customer requirements.
- Respond in a prompt and effective manner to all electrically related reactive maintenance issues and help desk requests.
- Electrical fault diagnosis associated with the PPM or Reactive maintenance of the site.
- Keeping the CAFM system updated with works carried out.
- Ensuring onsite Quality Assurance procedures are adhered to in all respects and to maintain accurate records/documentation associated the electrical aspects of the PPM and plant.
- Work with specialist sub-contractors associated with electrical aspects of the PPM schedules.
- Liaising with the relevant managers daily to confirm all works are going to plan and no delays.
- Provide technical feedback in relation to work and equipment as required.
- Complete ad hoc tasks as requested by line manager.
- Adherence to set engineering standards in accordance with Health and Safety at Work Act (HASAWA) requirements.

Qualifications, Experience, Knowledge and Skills

Essential

- City & Guilds Electrical Installation Level 3 2330 / 2360 OR Equivalent.
- City & Guilds 18th Edition BS7671
- Must have at least 3 years’ experience working as a qualified Electrician.
- Must have at least 3 years’ experience working within an Industrial/Commercial environment.
- Good understanding of health and safety requirements within a building environment
- Must have a good understanding of Installation methods and selection of equipment required in Industrial premises’
- Ability to read and understand technical drawings
- Experience of working within a customer focused environment.
- You will need to possess excellent communication skills and a flair for great service and leading by example.
- Strong administration skills, be well organised with the ability to process data quickly and accurately and support team members.
- Proficient in the installation of electrical trunking systems, conduit, and cable tray within commercial and industrial environments.
- Flexible approach to work and working hours outside of contracted hours.
- Ability to work independently

Desirable

- City & Guilds 2391 Inspection & Testing or Equivalent
- IPAF 3A & 3B – Advantageous

If you are a qualified Electrician and interested in this fantastic opportunity please get in touch with Mike at Meridian on 0208 843 8190

Proud member of the Disability Confident employer scheme

Package Description: Shift Details: Bank Contract At Avery Healthcare we believe in caring for those who care for our residents; we recognise and celebrate our hard-working colleagues, support your career development with a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We are now seeking a well-organised, enthusiastic, and dedicated individual to join our friendly, award-winning team as Customer Service Advisor. ABOUT THE ROLE Your focus as Customer Service Advisor will be to support the Home by providing a positive and welcoming public image at the first point of contact, both in person, and by telephone. Other responsibilities will include: Being responsible for the reception area and ensure it is always presented to a high standard. Supporting with the process of show rounds. Actively following up and manage any sales enquiries through to admissions. Assisting the Home Administrator as required. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Our ideal candidate must: Have effective interpersonal skills and professional telephone manner. Be computer literate with a good working knowledge of MS Suite. Demonstrate a positive attitude to all residents and visitors. Ideally have previous experience in working in a customer service role for a minimum of two years. ABOUT AVERY As one of the largest providers of luxury elderly care homes in the UK, we believe that the later years of our residents' lives should be as enriching as any other.Our vision of creating meaningful lives together is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilst establishing ourselves as the preferred choice for residents and employees. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

About The Role

Right now, we’re looking for an enthusiastic and committed Care Assistant to join the team at our care home. Whether we're providing long or short-term, convalescence, respite or palliative care, our focus is on providing the highest quality service at all times. Do you fit this role?
In your role as a Care Assistant at HC-One, you’ll value kindness above all. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. By joining HC-One you’ll have a wonderful opportunity to give something back to those people.
As a Care Assistant under the guidance of a Registered Nurse, taking responsibility for the physical and emotional well being and social needs of our residents. Assisting residents with personal care activities such as washing, personal hygiene, dressing and assisting with meals.

About You
Delivering a level of care that truly comes from the heart. It’s about making sure our residents never lose their dignity or sense of individuality as you get involved in general activities within the care home. And, whether you’re helping someone with limited mobility to learn to use an aid, offering emotional support to a confused or distressed resident or delivering care to someone at the end of their life, you’ll always have their well-being in mind above anything else.



About The Company
We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Care Assistant we will invest in you and you will enjoy additional support and benefits including:

- Hourly rate is subject to experience and qualifications.
- Paid Enhanced DBS/PVG
- Free uniform
- During a shift of eight hours or more a nutritious meal will be available
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Group life assurance cover
- Wagestream - financial wellbeing and flexible access to pay as you need it
- Award-winning learning and development and support to achieve qualifications
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners.
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
- An attractive refer a friend scheme of up to £1000 per referral, depending on the role

We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family and we are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.

#HCOneJobs

Package Description: Shift Details: varied At Avery Healthcare we believe in caring for those who care for our residents; we recognise and celebrate our hard-working colleagues, support your career development with a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We are now seeking a well-organised, enthusiastic, and dedicated individual to join our friendly, award-winning team as Customer Service Manager. ABOUT THE ROLE Your focus as Customer Service Managerwill be to support the General Manager by taking the lead on the sales process and coordinating all admissions and discharges with the Home Administrator. Other responsibilities will include: Greeting people politely and professionally whether in person or by telephone. Ensuring Front of House team answer the phone in line with company policy. Managing the process of show rounds and train staff team to manage to the expected standard. Undertaking competitor analysis to ensure accurate data within the local market. Supporting the General Manager to implement local marketing strategy. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do. Our ideal candidate must: Have experience in a previous administration role, sales experience is preferred. Possess effective interpersonal skills and professional telephone manner. Be confident in leading, training and supporting a small team of Customer Service Advisors. Have strong customer relation skills. Be able to prioritise and manage own workload. ABOUT AVERY As one of the largestproviders of luxury elderly care homes in the UK, we believe that the later years of our residents' lives should be as enriching as any other. Our vision of creating meaningful lives together is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilst establishing ourselves as the preferred choice forresidents and employees. Please note this role will require: ADBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Package Description: Shift: varied At Avery Healthcare we believe in caring for those who care for our residents; We recognise and celebrate our hard-working colleagues, supportingyour careerdevelopmentwith a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We are nowseekingacompassionate,enthusiastic, and dedicatedindividualto join our friendly, award-winning team as Senior Care Assistant. ABOUT THE ROLE Your focus as a Senior Care Assistant will be tosupportand work alongside the Care team to deliver high standards of personal care, providing a safe, caring, innovative, open,supportive, andinclusiveenvironment for residents, visitors and staff. Other responsibilitieswillinclude: Monitoringthe wellbeing of each resident, being aware of any changeimpactingon care and care plans, ensuring that new needs aremet,and written records are amended to reflect any variation. Beinginvolved in the person-centred care planning process, by implementing,monitoring,and undertaking monthly evaluations. Supporting residents with their medication requirements. Undertaking staff supervisions and supporting staff with their development where required. Actingas a key point for contact with residents, theirrelativesand visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are actedupon,and concerns or complaints are escalated. ABOUT YOU To be successful in your application, youwill live our values of caring,supportive,honest, respectful, and accountable in all that you do. Our ideal candidatemust: Have an NVQ 3 or equivalent in care for care homes. Have 2 years experience working in similar care environment. Have the ability tocommunicate effectively both verbally and in writing. Have a positive attitude to both supporting and nurturing residents and staff. Be responsive and flexible to cover a range of responsibilities. ABOUT AVERY As one of the largestproviders of luxury elderly care homes in the UK, we believe that the lateryearsof our residents lives should be as enriching as any other. Our vision of creating meaningful livestogether is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilst establishing ourselves as the preferred choice forresidents and employees. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Package Description: Shift Details: varied At Avery Healthcare we believe in caring for those who care for our residents; we recognise and celebrate our hard-working colleagues, support your career development with a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We are now seeking a well-organised, enthusiastic, and dedicated individual to join our friendly, award-winning team as Customer Service Manager. ABOUT THE ROLE Your focus as Customer Service Managerwill be to support the General Manager by taking the lead on the sales process and coordinating all admissions and discharges with the Home Administrator. Other responsibilities will include: Greeting people politely and professionally whether in person or by telephone. Ensuring Front of House team answer the phone in line with company policy. Managing the process of show rounds and train staff team to manage to the expected standard. Undertaking competitor analysis to ensure accurate data within the local market. Supporting the General Manager to implement local marketing strategy. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do. Our ideal candidate must: Have experience in a previous administration role, sales experience is preferred. Possess effective interpersonal skills and professional telephone manner. Be confident in leading, training and supporting a small team of Customer Service Advisors. Have strong customer relation skills. Be able to prioritise and manage own workload. ABOUT AVERY As one of the largestproviders of luxury elderly care homes in the UK, we believe that the later years of our residents' lives should be as enriching as any other. Our vision of creating meaningful lives together is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilst establishing ourselves as the preferred choice forresidents and employees. Please note this role will require: ADBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Arden and GEM CSU provides support for a range of customers including NHSE, ICBs, and health providers.

We are looking for a talented, motivated and ambitious Senior IFR Nurse to join our friendly and innovative team.

This post will support the IFR teams to ensure processes are delivered in line with national and local priorities. Providing clinical expertise, support and advice in reviewing and making decisions regarding the funding of IFR’s and Prior Approvals against Clinical Commissioning Policies and national guidance.

The ideal candidate will have experience of:

- Leading and Managing staff

- Working in a project focussed environment

- Be innovative in the identification of clinical based solutions

- Understand and be able to interpret national and local policies and data



Working within core office hours, the post will be based in one of our office sites, however, the post holder may be expected to undertake local, regional and national travel as the role requires to meet the needs of the service.



Due to the nature of our team, you will need to:



• Easily adapt to new ways of working within an evolving environment

• Be eager to go out of your way and committed to delivering an excellent service, with the customer at its heart

• Be able to make things happen and quickly

• Be solutions focused

In return, you will have an opportunity to help shape a changing and ambitious team that will support you in your development, career needs and aspirations.

The post holder will also work across the Clinical Services Directorate to provide clinical advice and expertise to drive and support service developments across the CSU.

The post holder will work as part of the IFR teams and will be responsible for providing a high level of clinical expertise, support and advice to Integrated Care Boards (ICBs) in reviewing and making decisions regarding funding of IFRs, Prior Approvals and complex funding requests where applicable.

The post holder will work with Medicines Management teams and Public Health to clinically review funding requests to support the ICBs in their decision –making processes, including interpretation of NICE guidance or providing a clinical understanding of IFR and ICB clinical commissioning.

The post holder will provide both internal and external support for policy review and development. Acting as a key link to ensure that appropriate governance arrangements are followed.

Across the Clinical Services Directorate, the post holder will be responsible for providing a high level of expertise to help drive and support a variety of projects and audits, which will contribute to securing improvements to health and care services and clinical pathways.

The post holder will be required to participate in relevant internal and external working groups/projects, services and initiatives to provide highly complex project, information, analytical advice and/or subject matter expertise as required.



We are a multi award-winning organisation that has achieved the prestigiousInvestors in People Gold Awardfor ‘We invest in people’ and ‘We invest in wellbeing’ and are passionate about creating an inclusive workplace that promotes and values diversity. We believe that every team member should have the opportunity to contribute and share their ideas.

We reward the hard work and commitment of our people with the following benefits:
• A competitive salary with annual pay reviews
• A generous annual leave entitlement starting at 27 days
• Membership of the NHS Pension Scheme
• Flexible working and family friendly policies, including enhanced parental leave and pay
• A wide range of in-house and external learning and development opportunities
• Access to salary sacrifice and discount schemes
• Access to employee assistance and occupational health services.

Please refer to the Job Description and the Person Specification for details of the role and the skills, qualifications and experience required.


This advert closes on Thursday 3 Oct 2024

Proud member of the Disability Confident employer scheme

Package Description: Shift Details: Bank Contract At Avery Healthcare we believe in caring for those who care for our residents; we recognise and celebrate our hard-working colleagues, support your career development with a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We are now seeking a well-organised, enthusiastic, and dedicated individual to join our friendly, award-winning team as Customer Service Advisor. ABOUT THE ROLE Your focus as Customer Service Advisor will be to support the Home by providing a positive and welcoming public image at the first point of contact, both in person, and by telephone. Other responsibilities will include: Being responsible for the reception area and ensure it is always presented to a high standard. Supporting with the process of show rounds. Actively following up and manage any sales enquiries through to admissions. Assisting the Home Administrator as required. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Our ideal candidate must: Have effective interpersonal skills and professional telephone manner. Be computer literate with a good working knowledge of MS Suite. Demonstrate a positive attitude to all residents and visitors. Ideally have previous experience in working in a customer service role for a minimum of two years. ABOUT AVERY As one of the largest providers of luxury elderly care homes in the UK, we believe that the later years of our residents' lives should be as enriching as any other.Our vision of creating meaningful lives together is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilst establishing ourselves as the preferred choice for residents and employees. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.