Total 218 Customer Service job vacancies in Chester, CH2 1UL

About The Role
There are a few things that we look for in all our Support Workers, we would need you to…

be a good communicator (verbally and in writing)
be patient, confident and enthusiastic about caring for others
be able to use your own initiative
be able to work as part of a team
have flexibility to work a varied shift pattern to provide 24-hour support
share our AFG values
We don’t ask for any other relevant training or previous career in care as full training will be provided – you just need a willingness to learn and develop.

Your pay – our Support Workers receive a rate of £12.00 per hour for all worked hours. Once you are successful for a role with us, full details of your pay will be included in your written offer. As a ‘value based’ employer, the people that work for us genuinely care about the people they support and we are seeking likeminded people to join our AFG family. If you are passionate about caring for others and have a real desire to make a positive difference to the lives of the people we support then we would love to hear from you.

What are you shift patterns?
We work flexible shifts which may include Days, Waking Nights, Sleep ins and Weekends.

Casual Support Workers are required to have completed the Care Certificate or NVQ/QCF Level 2 in Health and Social Care (Adults).
About Us
Being a Support Worker at AFG is a hugely rewarding role and could be your first step on a long and happy career in Health & Social Care.

So, what does a Support Worker do?

We have a vision to create a world where amazing people do amazing things every day. Our skilled and experienced teams work with every person we support to create a personalised, outcome-focused plans to achieve their aspirations.

Our Support Workers work in a variety of settings including community-based services (often supporting people in their own homes) to our Independent Hospitals or Adult Care Homes.

One thing that is common across all of our services is a focus on personalised support and tailoring our services to the needs and aspirations of the people we support with a diverse range of care needs (including Learning Disabilities, Physical Disabilities, Mental Health Concerns, Complex Care, Substance Misuse issues to name a few).

We value the people that work with us…

At AFG we recognise the contribution and value that our staff make. We would not be able to provide the life changing support that we do without people like you! In return for your contribution we will support you throughout your career and we provide a wide range of employee benefits, career development (including opportunities to undertake vocational qualifications) and lifestyle support services to ensure that you too feel supported, fulfilled and valued from day one of your employment with us.

Proud member of the Disability Confident employer scheme

Job description
Adada Healthcare Services specialises in the provision of home care services, as well as Supported Living for Adults. We provide great person-centred services to enable our customers to live independently in their own homes.

To lead this, we are looking for a dynamic and experienced Registered Manager, to oversee and guide the day to day operations of our home care service. You will be working in a team that is supportive of each other and aims to improve and develop our services continuously, with a clear focus on growing the branch.

The perfect candidate for this role will be able to design processes to increase efficiency, responsiveness as well as staff and service user’s safety.

Key responsibilities

Policy development and implementation in line with CQC.
Ensuring the delivery of a high quality, responsive and person-centred services that meet the needs of our service users.
Structuring and planning the delivery of care to enable adequate support for our clients and carers.
Managing the daily operations of the care service, line-management of Care Coordinators
Managing and leading a team of carers to ensure adequate delivery of care to vulnerable Adults in their own homes. Making sure that the team dynamic is promoting the delivery of high-quality care
Ensuring that the service is meeting CQC requirements and remains compliant.
Daily management of stakeholders, such as local authorities, service users and their families, etc.
Manage and support recruitment and retention of staff and leading the team to deliver an exceptional service.
Working closely with out recruitment team for forecasting and induction planning, with a focus on inducting internationally recruited care team members
Manage Business development and strategies to ensure continuity and growth
Enable and support staff members to engage service users and to build strategic, long term and sustainable relationships
Essential Criteria for this role:

Strong understanding and experience in the care industry.
As a minimum - RQF/ NVQ Level 5 in Health & Social Care qualification or a Registered Manager Award
Experience managing a community based care service.
Experience of staff management and deployment into a social care environment.
A strong understanding of a person-centred approach to supporting people.
Ability to work weekends and long hours when required.
Strong Microsoft Office skills (Outlook, Excel, Word, PowerPoint, etc.)
Organized, strong leadership and communication skills
Strong decision making skills
Vision, tenacity, drive, intuition and strategic thinking.
Full UK Driving Licence with access to a vehicle
Enhanced DBS Certificate
We offer an excellent benefits package:

Excellent salary of 45,000.00 - £50,000.00 + Bonuses
Fully paid induction training programme and any on-going training as required
Support to study care qualifications and enhance personal development
If you feel that this is the job for you then we'd love to hear from you!

The ideal candidate for this position will succeed in this role if they have both knowledge and technical depth about the company and the industry. This is essential as they will be a central person in the decision making process, working with multiple individuals across different teams when necessary.

Job description
About us

We are a forward thinking and progressive health and social care provider with a proven track record in providing high quality Care at Home across Cheshire West and Chester. Following a year of incredible growth, we are looking for a HR, Relationship and Engagement Manager (HREM) to join the team.

We are seeking a self-motivated, dynamic and forward thinking professional with strong HR and employee relations experience to support the operations, recruitment, compliance and training teams in developing and implementing strategies aligned to our mission, pillar and values to enhance employee engagement, ensuring that all employee’s feel a sense of belonging, purpose and fulfilment, whilst managing all HR daily functions.

The Role

You'll have overall responsibility for all employee engagement platforms and analyse data to assess needs, identify trends, design initiatives and measure outcomes. The HREM will work closely with key stakeholders to support with engagement across all functions within the business.

Leading our People and Culture strategy and function, you will lead and manage a range of business activities including employee engagement initiatives, talent and performance management, recruitment and retention of talent, wellbeing, equality, inclusion and diversity of the workforce and future workforce, pay, benefits, employment policies and organisational change.

Responsibilities

· Promote a positive workplace culture and maintain morale through engagement initiatives

· Taking responsibility to ensure that employee engagement is monitored, analysed and initiatives implemented

· Build positive relationships with the management team, providing effective HR support, guidance and strategic and operational expert advice on all aspects of employment including recruitment and selection, wellbeing, induction, performance, long and short-term illness, occupational health, maternity/paternity/adoption/shared parental leave, flexible working etc

· Manage all aspects of Health and Safety across the business

Advise and support the Management Team and Heads of Departments on workforce issues and the development of organisational structures, preparing relevant statistics and reports as required.
Be an escalation point for complex ER cases and supporting management in managing a caseload of employment matters such as disciplinaries, grievances, restructures, redundancies, performance, dismissals and tribunal claims, discipline, grievance, restructuring, TUPE, redundancy and so on.
Being responsible for accuracy of all transactional HR processes, ensuring they are timely and streamlined in relation to contracts, exit interviews, references etc.
· Handle disciplinary actions and terminations in compliance with company policy and legal requirements.

Resolve and mediate employee grievances and complaints and provide advice and counsel to managers and staff on human resources issues and best practices.
· Developing and maintaining HR policies.

· Designing and delivering HR relevant training courses to managers and employees.

Provide coaching and support to supervisors on managing employee performance.
· Onboarding for new hires and continuous learning opportunities for current employees.

· Ensure the organisation complies employment laws and regulations.

· Maintain accurate and up to date employee records.

· Engagement survey data analysis, insight, Feedback, assessment and support

· Participate in the development of HR strategies aligned with the organisation's goals.

Providing HR advice and guidance to employees.
Lead HR projects and initiatives to improve HR processes and practices
Stay abreast of the changes and developments in the human resources field and the relevant legislation and regulations and advise management on the necessary actions and compliance measures.
Essential Skill Set & Experience Required:

Qualifications CIPD level 7 qualified or above Experience.
Previous experience in an HR management role.
Experience of Employee Relations issues Highly experienced in using HR information systems. Thorough, up to date knowledge of employment law and legislation.
Proficient user of IT programs such as Microsoft Outlook, Excel, Word, PowerPoint.
Able to work appropriately with confidential and sensitive information.
People management and development experience.
Strong organisational and problem-solving abilities.
Specialist knowledge of HR
· Exceptional ability to lead and manage people and to prepare informed HR advice for others.

Ability to adapt quickly to a changing business landscape.
Passion for people, always striving for excellence, with the energy to go the extra mile to benefit our people and develop our business.
· Empathy, quality, and finding solutions are words that describe your approach

See Job Description for further details. Recruitment selection processes are based on competence (see Person specification) and values. New entrants to the NHS will commence on the minimum of the scale stated above. Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date. Good luck with your application.

Position: Home Care Worker (Domiciliary Care) - Driver
Shifts Available: Various Shifts Available, between Monday – Sunday, 7am – 10pm



About ICare Group:

At ICare Group, we are more than just a care provider—we are a community-focused organisation dedicated to enhancing the quality of life for those we serve. Our Home Care (Domiciliary Care) services provide essential support to individuals in the comfort of their own homes. From personal care and daily living assistance to companionship and wellbeing checks, we are committed to ensuring our clients feel safe, supported, and valued. If you have a passion for making a positive impact and thrive in a dynamic environment, we would love to hear from you!



Why Work with ICare Group?


£125 Welcome Bonus: Receive a welcome bonus upon joining (terms and conditions apply).
Refer a Friend Scheme: Earn £125 for both you and your referral through our 'Refer a Friend' Scheme (terms and conditions apply).
Quarterly and Annual Carer Awards: Get rewarded for your commitment to ICare with our Carer Awards.
Blue Light Card: Enjoy discounts at hundreds of high street retailers and well-known brands. We will reimburse the cost of your Blue Light Card!
Employee Assistance Programme: Access free, practical, and impartial support for you and your family.
Mileage Allowance: We offer a mileage allowance to cover the costs of travel during your visits.
Toll/Bridge/Tunnel Costs Covered: We cover costs incurred if you need to take a toll road, bridge, or tunnel route to and from your ICare place of work (terms and conditions apply).
Uniform and Infection Control Equipment: Full uniform provided, including free infection control equipment.
Dedicated People and Wellbeing Team: Access to a supportive team focused on your wellbeing.
Comprehensive Training: Receive Fast-track training, paid induction, and 3 days of on-the-job shadowing. We offer ongoing development, with opportunities to advance your career.
Growth Opportunities: We are committed to helping our employees grow and develop their skills, offering opportunities for career advancement.
Supportive Environment: Join a team that values your contributions and supports your growth. ICare Group fosters a collaborative environment where your skills and dedication are recognised, appreciated, and rewarded.
Make a Real Difference: Your work will directly impact the lives of those in need, providing them with care and support that brightens their day.
Weekly or Fortnightly Pay and Pension: Most of our sites enjoy the stability of weekly or fortnightly pay and contribute to our stakeholder pension plan.




What You Will Do:


Provide Personal Care: Assist clients with personal care tasks, including bathing, dressing, grooming, and toileting, while maintaining their dignity and comfort.
Support Daily Living: Help clients with daily activities such as meal preparation, medication reminders, light housekeeping, and shopping.
Offer Companionship: Provide emotional support and companionship, helping clients feel less isolated and more connected.
Conduct Wellbeing Checks: Make regular wellbeing checks to ensure clients are safe, comfortable, and their needs are being met.
Ensure Compliance: Adhere to all company policies, including those related to client privacy, health and safety, and care standards.
Contribute to Continuous Improvement: Participate in team meetings and share ideas to enhance our service offerings and care processes.




What We are Looking For:


Experience in Care: Previous experience in a care role is preferred, but a genuine passion for helping others is essential.
Positive Attitude: A friendly, supportive demeanour with a genuine passion for assisting those in need.
Excellent Communication Skills: Ability to communicate effectively with clients and their families, providing exceptional service.
Collaborator: Willingness to work collaboratively in a fast-paced environment and support your colleagues.
Flexibility: Willingness to work on a flexible schedule, including weekends, and adapt to the varying needs of our clients.
Diligence: Ensure that all care tasks and wellbeing checks are managed with care and professionalism.
Valid Driver’s License: A clean, valid driver’s license and reliable vehicle are required.
Work Related Car Insurance: Hold or willing to obtain work related car insurance.
Background Checks: Willingness to undergo necessary background checks.
Weekend Availability: Ability to work on weekends as required.




Ready to Make a Difference?

Whether you are an experienced caregiver or new to the field, ICare Group provides training and development opportunities to enhance your skills and expand your career in the healthcare industry. If you are enthusiastic about care and making a positive impact, we would love to hear from you! Visit our careers page at careers.icaregroup.co.uk to apply. Join us at ICare Group and help us make a difference, one visit at a time!



Equal Opportunities:

ICare Group is an Equal Opportunities employer committed to fostering an inclusive work environment that supports and respects all individuals. We welcome and encourage applications from people of all backgrounds. We do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any legally protected characteristic.

If you require any reasonable adjustments or accommodations during the recruitment process, please contact us. Please note we reserve the right to close the vacancy early should we receive suitable applications. If you do not hear back from us within 14 days, please consider your application unsuccessful on this occasion.

Location: Ellesmere Port

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Location: Ellesmere Port

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

See Job Description for further details. Recruitment selection processes are based on competence (see Person specification) and values. New entrants to the NHS will commence on the minimum of the scale stated above. Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date. Good luck with your application.

Service Care Solutions are recruiting for a Band 5 Pharmacy Technician in partnership with Mid Cheshire Hospitals NHS Foundation Trust, providing support across the Wards and Pharmacy based at Leighton Hospital in the Crewe area. This is a LOCUM opportunity for the duration of 9 Months with the likelihood of extension. This is a full-time placement with 37.5 hours per week available. Part-time applications will be considered.

Job Purpose: Band 5 Pharmacy Technician

Pay Rate: £25.00 LTD p/h (£22.53 PAYE inc) + £250 Service Care Solutions Welcome Bonus

Location: Crewe, Cheshire

Working Hours: Monday to Friday, 09:00-17:00

Key Responsibilities:

• Work with other medicines management technicians and team managers to provide adequate cover for activities across dispensary and clinical services, prioritising and directing as required to ensure that optimum service delivery is maintained.
• Order medicines for stock and individual patients at ward-level in preparation for discharge using the appropriate IT systems.
• Participate in medicines management schemes on the wards including Patients Own Drugs, Self-administration, medicines reconciliation and non-stock top ups.
• Maintain a good stock control on the wards.
• Undertake patient counselling about their medicines and provide individualised information and advice about medicines to patients, carers, and other health professionals e.g., medical and nursing staff.
• Involve in discharge planning for service users ensuring a seamless medicines pathway into primary care.
• Participate in Trust wide medicines management initiatives.
• Participate in medicines management audit projects.
• Support the education and training for student pharmacy technicians and trainee pharmacists.

Requirements

• Registered with the GPhC - Pharmacy Technician
• Previous experience within a ward-based setting

Benefits

• Four weekly payroll runs
• £250 training allowance
• Excellent pay rates
• Exceptional referral bonuses
• Specialists mental health consultants offering single point of contact
• Frequent notifications for upcoming opportunities via text and email
• Ltd & PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS trusts offering mental health services and over 200 local authorities.
• FREE DBS disclosures provided via fast track online services
• FREE Occupational Health Check and Immunisations

Are you happy with your current agency? At SCS, we believe in rewarding your loyalty and hard-work!

• £150 Agency Switch Bonus - If you're unhappy with your current agency or simply fancy a change, Service Care Solutions will give you £150 for bringing your current contract to us.

• £250 Welcome Bonus - We are offering a Welcome Bonus of £250, paid after completion of 150 hours in your new placement.

• Refer a Friend (Earn up to £750 per Referral) - Simply refer your friend. If they get the role, we'll give you up to £750 per Referral.

Job Specification

Location: Chester (Hybrid working)

Position: Complaints Handler

Hours: 37.5 Hours per week Monday - Thursday between 8:00 - 19:00 / Friday 8:00 - 18:00 / Sat morning 8:00 - 12:00 (at home once trained)

Contract: Permanent

Salary: up to £30,000 DOE + Annual Bonus and Company Benefits

HR GO recruitment are currently seeking a Financial Support Advisor to join my client based in Chester Business Park. You will communicate with customers who have failed to meet their contractual payments towards their Hire Purchase agreement. Assessing each customer's circumstance on a case-by-case basis to ensure the right outcome is achieved and where possible and affordable, negotiate a payment or an arrangement to bring the customer's agreement up to date as soon as possible.

The ideal candidate will have experience in a similar role.

Responsibilities:

• Communicate with customers who have failed to meet their agreed payment date, assist and support to help them get their agreement up to date.
• Ensure that all customer agreements are reviewed thoroughly to understand the customer's situation, making sure that all previous agreement notes are checked for previous customer communications and arrangements in place.

• Review arrears repayment plans on a regular basis to ensure they remain in line with the customer's circumstances.
• Identify, recognize and work with customers whose circumstances are often vulnerable.
• Communicate with our customers both verbally and in writing in a clear, fair and not misleading way.
• Completing all actions that are agreed with customers in the relevant time frames to ensure the best customer experience is achieved.

• Where applicable signpost customers to relevant non-for-profit organizations for support and advice
• Work towards achieving daily and monthly targets both individually and as a team.

• Conduct all tasks in line with regulatory rules and expectations and in particular consumer duty and treat customers fairly.
• Raise any procedural, departmental risks and concerns in line with company process and escalation routes.

Skills/Experience:

• Previous call centre or collections experience (desirable), and full training will be provided
• Working knowledge of Microsoft Office applications
• Basic IT skills
• Good communication skills (written and verbal)
• A team player
• Positive attitude
• Flexible in approach
• Ability to work to tight deadlines

This is an office-based role in Chester Business Park with additional home working on a Saturday morning on a rota basis following initial training basis.

Due to the nature of the role, these will be subject to a DBS and Credit Check.

Please do not hesitate to contact me for further information on 0151 3471110 or email nicola.evans@hrgo.co.uk

Job Specification

Location: Chester (Hybrid working)

Position: Financial Support Advisor

Hours: 37.5 Hours per week Monday - Thursday between 8:00 - 19:00 / Friday 8:00 - 18:00 / Sat morning 8:00 - 12:00 (at home once trained)

Contract: Permanent

Salary: up to £30,000 DOE + Annual Bonus and Company Benefits

HR GO recruitment are currently seeking a Financial Support Advisor to join my client based in Chester Business Park. You will communicate with customers who have failed to meet their contractual payments towards their Hire Purchase agreement. Assessing each customer's circumstance on a case-by-case basis to ensure the right outcome is achieved and where possible and affordable, negotiate a payment or an arrangement to bring the customer's agreement up to date as soon as possible.

The ideal candidate will have experience in a similar role.

Responsibilities:

• Communicate with customers who have failed to meet their agreed payment date, assist and support to help them get their agreement up to date.
• Ensure that all customer agreements are reviewed thoroughly to understand the customer's situation, making sure that all previous agreement notes are checked for previous customer communications and arrangements in place.

• Review arrears repayment plans on a regular basis to ensure they remain in line with the customer's circumstances.
• Identify, recognize and work with customers whose circumstances are often vulnerable.
• Communicate with our customers both verbally and in writing in a clear, fair and not misleading way.
• Completing all actions that are agreed with customers in the relevant time frames to ensure the best customer experience is achieved.

• Where applicable signpost customers to relevant non-for-profit organizations for support and advice
• Work towards achieving daily and monthly targets both individually and as a team.

• Conduct all tasks in line with regulatory rules and expectations and in particular consumer duty and treat customers fairly.
• Raise any procedural, departmental risks and concerns in line with company process and escalation routes.

Skills/Experience:

• Previous call centre or collections experience (desirable), and full training will be provided
• Working knowledge of Microsoft Office applications
• Basic IT skills
• Good communication skills (written and verbal)
• A team player
• Positive attitude
• Flexible in approach
• Ability to work to tight deadlines

This is an office-based role in Chester Business Park with additional home working on a Saturday morning on a rota basis following initial training basis.

Due to the nature of the role, these will be subject to a DBS and Credit Check.

Please do not hesitate to contact me for further information on 0151 3471110 or email nicola.evans@hrgo.co.uk

Please download a copy of the job description for full details. Recruitment selection processes are based on competence (see Person specification) and values. CWP recruits people that can demonstrate the Trusts Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking aValues Based Interview/Assessment,which explores not only what you do but how and why you do it. Before applying, we encourage you to review the Trusts Values and Behaviours which are the 6 Cs Communication, Competence, Courage, Care, Compassion and Commitment. The supporting information section in your application should therefore reflect your understanding of the Trusts Values and associated behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour. An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website https://www.cwp.nhs.uk/completing-application-guidance. If you need any further guidance to help you complete your application, contact our recruitment team via email cwp.recruitment@nhs.net or by calling 01244 393100. If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme? Please inform the team if you have any special support needs to be considered as part of the interview and selection processes. CWP is proud to be an accredited Veteran Aware organisation helping to provide and share best practice in NHS care for our armed forces community. As a veteran aware organisation, CWP is committed to delivering on the principles of the Armed Force Covenant and has a Silver award with the MOD Defence Employer Recognition Scheme (DERS). The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers. Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment.You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies. New entrants to the NHS will commence on the minimum of the scale stated above. Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date. If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on 01244 393100. Good luck with your application. We hope to welcome you to Team CWP very soon.

About the Support Worker role:

Hourly Rate: £12.50 per hour (Enhanced hourly rate on all Bank Holidays)

Location: Chester

Shifts Available: 24 hours per week - nights only

Speciality: Autism and Learning Disabilities

Here at Sugarman Health and Wellbeing we are currently recruiting a Support Worker based in Chester. We are we are looking for outgoing people who want to make a difference to the people we support. This role is Supporting a male with autism and learning disability who is non-communicatee, he enjoys going out in his van and exploring the local area and also enjoys spending time at home with his cuddly toys and on his trampoline. He requires support with all aspects of daily living which includes personal care and nutrition.

Applicant requirements:
Looking for outgoing people who want to make a difference to the people we support
Knowledge in positive behaviour support, LD, autism and behaviours that challenge would be an advantage, but all training will be given
The enthusiasm to learn and experience new things
To be willing to embrace the goals he wants to achieve
Someone who will go above and beyond for the Service User and staff involved in the package
The role is subject to an enhanced DBS check

#SHNWREC

Please download a copy of the job description for full details. Recruitment selection processes are based on competence (see Person specification) and values. CWP recruits people that can demonstrate the Trusts Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking aValues Based Interview/Assessment,which explores not only what you do but how and why you do it. Before applying, we encourage you to review the Trusts Values and Behaviours which are the 6 Cs Communication, Competence, Courage, Care, Compassion and Commitment. The supporting information section in your application should therefore reflect your understanding of the Trusts Values and associated behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour. An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website https://www.cwp.nhs.uk/completing-application-guidance. If you need any further guidance to help you complete your application, contact our recruitment team via email cwp.recruitment@nhs.net or by calling 01244 393100. If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme? Please inform the team if you have any special support needs to be considered as part of the interview and selection processes. CWP is proud to be an accredited Veteran Aware organisation helping to provide and share best practice in NHS care for our armed forces community. As a veteran aware organisation, CWP is committed to delivering on the principles of the Armed Force Covenant and has a Silver award with the MOD Defence Employer Recognition Scheme (DERS). The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers. Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment.You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies. New entrants to the NHS will commence on the minimum of the scale stated above. Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date. If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on 01244 393100. Good luck with your application. We hope to welcome you to Team CWP very soon.

Training is nothing, will is everything. The will to act. So said the baddy in Batman Begins. What the heck does he know about training? He was a megalomaniac, not the amazing Care Home Training Manager that we are looking to recruit.

Having said that, I think he did teach Batman a thing or two. However, Batman's point was a good one. Great training gives people the will to act, and to do so with the confidence and conviction that is professionalism.

You do not have to be a Batman expert to apply for this job. You do need to be interested in:

• A post within a forward-thinking company, known for their increasing portfolio of centres of care excellence.
• Having a key role amongst a team of dynamic up and coming managers, each of whom has been handpicked for their expertise, pro-active attitude and excellent local authority links.
• Well established and comprehensive existing programmes of induction, training and development to get to grips with.
• An existing culture of best practice, evidenced by CQC 'Good' ratings and compliant CIW reports.
• Stunning working environments where no expense has been spared to provide modern, well equipped, yet homely environments for the people in their care.
• The opportunity to further develop your own career and grow within a burgeoningly successful company.
• Industry-leading pay and conditions for you and all your colleagues.

Sound interesting. Now we're learning.

We are looking for someone who will be excellent at the duties of:

• Standardising induction and ongoing training programmes group-wide.
• Centralising training records and matrixes.
• Implementing and tracking all that is associated with the above on an ongoing basis.
• Research, investigation incorporation and dissemination of the latest evidence-based practice, in context with each unique service in the group.
• Mandating and facilitation of NVQ's level 2 and 3 in Health and Social Care for the Care staff teams.
• Whilst having the other core responsibility of delivery/facilitation of all mandatory training and associated record-keeping and being the group go-to person, for all training and professional development needs.
• Signposting further opportunities for professional development.

If you are curious about this opportunity, we would be very pleased to explain more, so please call or apply with a CV.

To succeed in the role you will need to have:

• Experience of training & coaching (creating and delivering)
• Qualified NVQ Assessor and preferably Verifier (Internal or external)
• Preferably an AET (PTLLS), even better if you have CET or DET (or equivalent)
• Previous care management experience would be advantageous.
• Bags of empathy, energy and personality.
• Any experience of teaching people with dyslexia or other special needs could also be advantageous.
• Solid knowledge of NVQ's lvl 2 & 3 in Health and Social Care
• Any knowledge of Professional and Practice Development Facilitation.
• Demonstrable knowledge of and experience delivering Mandatory Training

If you may meet this description, please consider this your bat signal. We can't wait to hear from you caped crusader. POW.

Apply with a CV, even if its not up to date, we can help you with that, or give us a call.

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