Total 38 Customer Service job vacancies in Cheltenham/Gloucester, GL50 4DP

Complex Care Assistant

Gloucester

From £12.00 per hour / weekly pay

17:00-22:00 Friday, Saturday & Sunday

Drivers required (not for all roles so non drivers may be considered depending on location and shift patterns)

What our clients are looking for

As part of our team, we will all work together to create a positive and supportive environment where our clients feel safe and supported. We aim to transform lives by been professional, caring, passionate and supportive.

You will have the opportunity to make a huge difference in our clients lives. You will be committed to making a difference, this includes creating positive relationships with our clients and families, meeting their needs, and always having their best interests at the heart of what we do.

Do you need experience?

As much as experience is highly preferred for this role, we will consider applicants that have come from other care related roles as we do offer excellent and high standard complex care training.

What we offer

• A variety of shifts to suit your lifestyle.
• You will be paid the National Minimum Wage for all attended training sessions and shadow shifts.
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Weekly Pay
• Holiday Pay
• Refer a friend with the Care Friends mobile app and earn extra money - T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

We're looking for:

• Excellent communication skills
• A driver's licence is essential
• Good professional and personal references

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice.

You may be asked to provide your employment details through HMRC.

Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

#INDHP24

For further information about this role please see attached the job description and person specification.

ABOUT THE ROLE A £2000 Golden Hello is just one of the ways we'll reward you when you join Barchester in this role.As a Registered Nurse at a Barchester care home, you'll look after the physical, psychological and social needs of our residents to help us deliver the quality care they deserve. We'll look to you to create a safe and supportive environment for residents with range of physical and mental needs, whilst also relying on your professional judgement to make critical clinical decisions. You can expect a wide range of responsibilities, from developing tailored care plans to providing medicine safely and delivering excellence across everything you do. As a Registered Nurse (RGN), you'll have the autonomy to do things the right way and be truly valued and respected for what you do. ABOUT YOUYou'll need to have current NMC registration and a good knowledge of the most up-to-date clinical practices to join us as a Registered Nurse (RGN). Experience of producing well-developed care plans and detailed risk assessments is important too, as is an understanding of regulatory frameworks, including DoLs/MCA and Royal Pharmaceutical guidelines. Dedicated and compassionate, you'll pride yourself on your person-centred, thoughtful approach to nursing. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive salary plus our sector-leading benefits and rewards package including: * A £2000 Golden Hello T&C's apply. NMC registration paid every year Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Nurse Mentor' and Refer a Friend' bonus schemes Offer to pay Health & Care Worker Visa immigration fees (for eligible nurses) And so much more! If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be.

ABOUT THE ROLE £500 Golden hello is one of the ways we'll reward you when you join Barchester in this role. As a Head of Housekeeping at a Barchester care home, you'll help to create the warm and homely surroundings that are so important to delivering quality care and support. Leading a team of housekeeping staff, you'll ensure that every room and living space is maintained to the highest standards. The Head of Housekeeping role demands excellent attention to detail, but we'll also rely on you to motivate everyone in your team to be at their best. Put simply, you'll help to make your care home a shining example of a high quality care environment. ABOUT YOUExperience of housekeeping in a care home, hospital or hotel environment will be very advantageous for the role of Head of Housekeeping. We'll also look for a proven ability to lead and inspire a team. A caring nature and good communication skills are important as you'll often come into contact with other members of staff, residents and their relatives. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: A £500 Golden Hello T&C's Apply* Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Gloucestershire County Council are recruiting for a Permanent Advanced Practitioner to join their Children & Families teams. This is an exciting opportunity for Senior Social Workers looking for the next step up in their career or Advanced Practitioners looking to join a nurturing and supportive council.

+ £4,000 welcome payment and an annual retention payment of £2,000.

Hours: Full Time (36 hours)

Contract Type: Permanent

About the Role

The key responsibilities for this role include working in collaboration and alongside the Team Manager, to:

• Be the allocated Advanced Social Work Practitioner for a protected caseload of up to 8 children and young people with complex and challenging needs, risks and circumstances
• Provide supervision and management oversight for the practice and development of Trainee Social Workers on placement and Newly Qualified Social Workers in their first Assessed and Supported Year in Employment (ASYE) within the team
• Take a lead in promoting, supporting and addressing quality control, assurance and improvement activities within the team and across the service in accordance with the Accelerated Improvement Plan and other associated plans
• Take a lead in promoting, supporting and addressing performance activities within the team and across the service in accordance with the Accelerated Improvement Plan and other associated plans

Responsibilities and duties:

• Demonstrate exemplary social work practice in accordance with Social Work England's professional standards to promote and the safety and wellbeing of children and young people in need of support, protection and care.
• Ensure that all social work activity is compliant with statutory guidance, legislation and GCC policies and procedures.
• Deliver consistently good and effective social work practice to improve outcomes for children, young people and their families through evidenced based practice which is consistent with the Essentials Programmes and Practice Fundamentals.
• Manage a protected caseload of up to 8 children and young people with complex and challenging needs, risks and circumstances.
• Undertake direct work with children, young people and their parents/carers and families to explore concerns, build resilience and understanding to deliver improved outcomes.
• Risk assess and review plans to build on identified strengths and address the risk of significant harm to achieve and maintain long term safety and wellbeing for children and young people

Experience:

• Demonstrable experience of children and families statutory social work.
• Supervisory and mentoring, coaching or training experience.
• Proven track record of effective interpersonal and communication skills.
• Experience of creating a learning culture and environment.
• Experience of chairing meetings and attending court.

Relocation Allowance (up to £8,000) for successful candidates relocating from overseas or the outer southeast area

As well as your experience as a front line social worker, there are some things we require of you to be successfully appointed to this post:

• Social Work England registration
• Evidence of continuous professional development
• Practice educator qualification (or working towards)
• A full driving licence and willingness to drive
• Enhanced DBS clearance

If you would like to apply for this role please email your CV to Delanie.heyes@servicecare.org.uk or call 01772 208964

Night Support Worker

Location: Cheltenham -

Pay Rate: £12.07ph (this includes the night enhancement)

Typical Shifts are: 21:30 - 7:30 on a rota basis

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our residential service in Cheltenham is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in local hot spots, the next you could be unwinding with them doing sensory activities, watching films or going to the cinema.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

Why choose us?

You don’t need to have experience to be a fantastic Support Worker, what you need is a passion for enhancing the quality of life for the people we support, a desire to learn and a genuine caring attitude.

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Receptionist, Hotel Du Vin
Rate of Pay / Hours: £11.75 per Hour plus Generous Company Benefits, Training & Development / 40 Hours per Week Type of contract: Permanent Location: Cheltenham

We are looking for a friendly, passionate and energetic receptionist to join the team at Hotel du Vin.

You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel Du Vin.

You must have a natural hospitality charm and a passion for service. You will strive to make our guests experience with Hotel du Vin the best it can be whilst dealing with queries of all shapes and sizes.

As Receptionist you are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave.

High standards will be second nature to you? You love people and making guests smile everyday knowing you have delivered celebrity service? You want to be part of something different, working with the best food, drink and a brand you will be proud of?

At Hotel du Vin we create memories that the guest will never forget. This could be the next step for you into a Supervisory position within Hotel Du Vin – we actively encourage internal development and progression, Onwards and Upwards.

We actively encourage internal development and progression and Malmaison is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed their probationary period.

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Interested?? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Proud member of the Disability Confident employer scheme

Job Title: Clinical Lead for Occupational Health (Band 8B)
Location: Working Well Gloucester
Pay Rate: £42 per hour
Contract Type: Temporary / Agency

Job Description:
An exciting opportunity has arisen for a highly skilled and experienced Clinical Lead for Occupational Health (Band 8B) to join the team at Working Well Gloucester. This role is ideal for an occupational health professional with a strong clinical background and leadership experience who is ready to take on a pivotal role in shaping and delivering exceptional occupational health services.
As the Clinical Lead, you will be responsible for overseeing clinical practices, ensuring the highest standards of care, and supporting the well-being of a diverse workforce. You'll work closely with other healthcare professionals, provide expert guidance, and drive quality improvements across the service. This is a dynamic and rewarding position that combines clinical expertise, strategic planning, and people management.
Key Responsibilities:

• Lead and manage clinical services within the Occupational Health department, ensuring compliance with clinical standards and best practices.
• Provide expert guidance on occupational health issues, including risk assessments, workplace health promotion, and employee rehabilitation.
• Conduct clinical assessments, manage case reviews, and oversee complex cases.
• Collaborate with multidisciplinary teams to develop and implement health and wellness programs.
• Ensure service standards are met and that the Occupational Health unit operates efficiently and effectively.
• Support and mentor junior team members, fostering a positive and productive work environment.
• Contribute to policy development and service improvements in line with current legislation and best practices in occupational health.

Requirements:

• Registered Nurse with specialist training in Occupational Health or equivalent experience.
• Proven experience in a senior occupational health role, ideally within an NHS or similar healthcare setting.
• Demonstrated leadership and management skills with the ability to inspire and develop teams.
• Strong understanding of occupational health standards, legislation, and compliance.
• Excellent interpersonal and communication skills with the ability to engage effectively with staff at all levels.
• Competency in assessing and managing clinical risks and complex cases.

Benefits of Joining Service Care Solutions:

• Competitive hourly rate of £42.
• Opportunity to make a meaningful impact within a leading occupational health service.
• Flexible working arrangements to support work-life balance.
• Supportive and collaborative team environment.
• Please also bear in mind our £250 referral fee bonus for any health care professional you refer who we place in to work on a 3 month contract.
• We also offer a £250 sign up bonus for any qualified professionals that register with our agency. This will be paid in your first pay packet.
• The Benefits of working with Service Care Solutions:
• - DBS disclosures provided via fast track online services free of charge
• - £250 training allowance
  - Excellent pay rates
  - Specialist consultants offering single point of contact
  - Frequent notifications of upcoming opportunities via text and email
  - Ltd and PAYE payment options available
  - Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

This role offers the chance to drive clinical excellence in occupational health at a prestigious organisation. If you're a proactive and dedicated professional looking to advance your career, we'd love to hear from you.

Join Cera as a Care Assistant in Cheltenham. You'll be supporting us on our mission to transform social care and enable more people to live longer, healthier and happier lives in their own homes.

Are you kind? A people person? Love making a difference in people's lives? Then we can offer you the perfect role as a Carer, where you will genuinely make a difference, every day! No experience is required.

We're recruiting part-time and full-time care assistants to support our clients at home. We have work available inCheltenham, Swindon Village, Boddington, Cleeve Hill, Woodmancote, Cowley, Borton-on-the-water, Calcot and surrounding areas.

We have a flexible approach for shifts including mornings, days, evenings and nights - you'll usually have every other weekend off for work-life balance.

Our benefits include:

- Guaranteed hours are available,subject to candidate availability

- Enhanced bank holiday rate of£16.65

- Holiday pay and pension scheme

- Free DBS/PVG, company mobile phone and uniform provided

- Paid mileage between visits at 45p

- Access to our benefits & discounts platform WeCare, alongside being eligible for the Blue Light Card Scheme - offering you thousands of discounts on high street shopping, your weekly food shop, eating out and family activities

- Exclusive discounts to help you get on the road including savings on driving lessons, fuel, car insurance, car maintenance, cycle hire and much more

- Enhanced maternity (12 weeks full pay), paternity and parental leave policies

- An industry-leading career development pathway, including the Care Certificate and NVQ's, there is plenty of opportunity for progression - 50% of our salaried roles are filled internally.

- Wellbeing support - including employee assistance programme, mental health first aiders, healthcare cash plan and free eye tests & contribution to the cost of glasses.

- Extra earnings through our referral scheme Care Friends - £500 per referral

Join Our Caring Community

Whether you already have previous professional experience, you've cared for a loved one or you simply enjoy supporting others, your compassion, patience, and understanding are exactly what we need. It's your values and kindness that matter most and we will provide all the training you need.

Your responsibilities may include assisting with personal care including continence support, washing and dressing, managing medications, cooking or preparing hot meals, and helping with domestic tasks. But your true impact lies in the companionship, reassurance, and joy you bring to the lives of those you care for.

Cera makes caring easier with Cera Tech

We've brought homecare into the 21st century, by developing technology that streamlines administrative tasks, enhances outcomes, and allows you to focus on the most important part of your role - caring for our clients. Our predictive technology and risk alerts empower our care teams to make informed decisions and act quickly, resulting in fewer hospitalisations and reduced fall risks for those we care for. You really can care better as a member of our team.

If you are looking for a truly rewarding role, where the companionship and comfort you provide will bring smiles and a sense of safety to those you care for - then apply today!

Please note this role is subject to a DBS check and you must have the right to work in the UK. We are an equal-opportunity employer, celebrating diversity and fostering an inclusive environment for all employees.

Role overview

Do you have experience supporting vulnerable people and those with complex needs?




Happy to travel to various homes across Gloucestershire, mostly Cheltenham and Gloucester?




Want to have an earning potential of up to £30,000 a year?




We may have just the role for you...




Come and join a Charity focused on people rather than profit.




We are looking for a Experienced Support Worker (Internally known as a Support Co-Ordinator) who shares our purpose, to join our
expanding Independent Living Services Team where we house and support young people 16+ under Local Authority Care across
Gloucestershire.




We have properties in predominately Cheltenham and Gloucester and we need people who are flexible to work from any of these
locations.




We are looking for someone to work Full-time (37.5 hours per week) or Part-time on a rota basis (minimum 15 hours per week). We
need people who are flexible to work varying shifts including mornings, evenings and alternate weekends.



We provide bespoke support packages to suit a broad range of young people ranging from 24/7 to a few hours per week. Our focus is
to provide the highest quality of support in line with Ofsted Standards. We aim to enhance individuals' independence skills,
empowering them to advance their aspirations with greater confidence and capability.




Why should you consider this opportunity?




* Work within a fun, established and very supportive team.
* Management support from a very well established and tight knit senior management team with decades of experience.
* Career growth, join a service which has grown in the last 5 years from a few properties to 20+ across 5 counties.




You'll Re-enforce, positive support being delivered and establish the same standards in new placements.




Provide a strengths-based, trauma-informed approach to empower young people in improving independent living skills.




Safeguard them from any potential danger, harm, or abuse.

Accurately document notes on our computer system and ensure seamless communication with support staff for effective handovers.

Have a Resilient nature, with the ability to keep a positive mindset even when times get tough.

While the role may present challenges, the rewards of witnessing the positive impact of your guidance and support on these young
lives are truly extraordinary.

To excel in this position, you'll need to be flexible, patient, resilient, and professional, approaching your duties with a calm
and caring demeanour.


About Us




Established in 1989, Caring for Communities and People (CCP) is a registered charity propelled by an unwavering commitment to
addressing homelessness, family breakdown, and social exclusion. We are driven by our values-based approach, caring deeply about
the individuals and families we serve. Our supportive programs aim at developing long-term solutions to societal challenges. Over
the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South
Gloucestershire, Bristol, Wiltshire, Dorset, and Devon.




Why join us?




* 25 days holiday, plus public holidays, with an additional day added per year and option to purchase more^
* Enhanced pension (5% employer contribution)
* Enhanced sick pay (up to 30 days full pay and 30 days half pay)
* Life Assurance cover (3 times your annual salary in the event of your death)
* Free subscription to Benenden healthcare cashback plan or Perkbox discounts
* Investors in People Gold accredited employer, committed to making the workplace better for you.
* Comprehensive induction and ongoing training and development.
* Option to join various groups, including Proud2Be, Green Impact, Health & Safety, and Health and Wellbeing.
* In-house Workplace Welfare Manager for support when needed.
* We make an Impact, check our latest report https://impact.ccp.org.uk/ [https://impact.ccp.org.uk/]




(Benefits are for contracted staff only not bank workers)




Are Your Values Aligned with Ours?




We look for staff who embody our SPIRIT values:




Show gratitude and appreciation of others.

Demonstrate personal and professional Pride.

Integrity is everything.

Reflect and learn.

Continuous Improvement.

Take your best self wherever you go.




How to Apply




If you're ready to make a meaningful difference and share our values, click the apply button to start your journey with CCP.




Application Information:




Position: Experienced Support Worker (Internally known as Support Co-ordinator) (Job ID 905)

Hours: Full-time is 37.5 hours a week. Part-time also available. Shifts are on a rota basis including some weekends and Sleep
shifts.

Contract: Permanent

Location: Various locations across Gloucestershire, mostly Cheltenham and Gloucester.

Pay: £24,725 per year BAND C. Part-time salary will be pro rata plus an additional £8,320 per year if completing two sleep in
shifts a week (£80 Sleep per sleep shift). Bank is £12.50 per hour, plus holiday pay accrual

Closing Date: 11:59pm 17th November 2024 - CCP reserves the right to close the job advert early if needed.







CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.

Our robust Safeguarding Policy guides our recruitment process. We believe in the rehabilitative power of employment and working
toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to
satisfactory pre-employment checks and also an enhanced check by the Disclosure & Barring Services, paid for by CCP.

Please review the attached job attachments for further insights.




^Annual Leave entitlement will be pro-rata for Part-time staff. Working on public holidays due to a rota pattern will be
compensated with time off in lieu. An extra day of leave accrues for each completed financial year (capped at 5). Purchasing
additional holidays is capped at 5 per year.

^^Contracted staff only. Business mileage (45p a mile) is paid for any daily miles over and above the distance from your home to
the allocated workplace location and back. You'll need a well-maintained vehicle with valid tax, MOT and Insurance covering
business use.




INDHP

Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team Leader.

The Role


Leading and supervising your shift
Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered
Administering and recording medication
Carrying out risk assessments
Working alongside care assistants to support residents with daily needs, ensuring residents remain as active and independent as possible
Working closely with the leadership team to develop services
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family:


Wagestream - access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care desirable
Be well-organised, IT literate and adept at allocating and delegating work appropriately.
Proven ability to lead and supervise others.
A good understanding of care planning processes
Be experienced in or happy to undertake training on administering medication
Above all, have a natural ability to help make the lives of others more fulfilling.


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours

Job Description Job Title: Advanced Nurse Practitioner (ANP)/Urgent Care Practitioner Responsible to: Nurse Partner Accountable to: Nurse Partner Salary Range: Negotiable depending on qualifications and experience Contract Type: Permanent Job Summary: The post holder is an experienced nurse or paramedic who, acting within their professional boundaries, will provide care for the presenting patient from initial history taking, clinical assessment, diagnosis, treatment and evaluation of care. They will demonstrate safe, clinical decision-making and expert care, including assessment and diagnostic skills, for patients within the general practice. The post holder will demonstrate critical thinking in the clinical decision-making process. They will work collaboratively with the general practice team to meet the needs of patients, supporting the delivery of policy and procedures, within the remit of telephone triage and acute minor illness management. Place of employment: The main places of employment are to be Rosebank Surgery, 153b Stroud Road, Gloucester, GL1 5JQ, Severnvale Surgery, St James, Quedgeley, Gloucester, GL2 4WD, Bartongate Surgery, 115 Barton Street, Gloucester, GL1 4AG and Kingsway Health Centre, Rudloe Drive, Kingsway or any other premises that the Practice may operate from. _______________ Key Responsibilities Clinical Practice Assess, diagnose, plan, implement and evaluate treatment/interventions and care for patients presenting with an undifferentiated diagnosis Clinically examine and assess patient needs from a physiological and psychological perspective, and plan clinical care accordingly Assess, diagnosis, plan, implement and evaluate interventions/treatments for patients with complex needs Proactively identify, diagnose and manage treatment plans for patients at risk of developing a long-term condition (as appropriate) Diagnose and manage both acute and chronic conditions, integrating both drug- and non-drug-based treatment methods into a management plan Prescribe and review medication for therapeutic effectiveness, appropriate to patient needs and in accordance with evidence-based practice and national and practice protocols, and within scope of practice Work with patients in order to support compliance with and adherence to prescribed treatments Provide information and advice on prescribed or over-the-counter medication on medication regimens, side-effects and interactions Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care Support patients to adopt health promotion strategies that promote healthy lifestyles, and apply principles of self-care Support and manage health needs of women presenting for family planning, cervical cytology or sexual health consultation Assess, identify and refer patients presenting with mental health needs in accordance with the NSF for Mental Health Implement and participate in vaccination and immunisation programmes for both adults and children Advise, support and administer vaccinations for patients travelling abroad, where appropriate Promote and deliver evidence-based care for patients presenting with aural conditions Meet the needs of patients presenting for opportunistic wound care Communication Demonstrate sensitive communication styles to ensure patients are fully informed and consent to treatment Communicate with and support patients who are receiving bad news Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating Anticipate barriers to communication and take action to improve communication Estimate and maintain effective communication within the practice environment and with external stakeholders Act as an advocate when representing patients and colleagues Participate in Practice team meetings Produce written documents that evidence the contribution of the nursing team to the Practice priorities Ensure awareness of sources of support and guidance (eg PALS) and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriate Delivering a quality service Recognise and work within own competence and professional code of conduct as regulated by the NMC or other professional body Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures Prioritise, organise and manage own and others workload in a manner that maintains and promotes quality Deliver care as an individual and team according to NSF, NICE guidelines and evidence-based care Evaluate patients response to health care provision and the effectiveness of care Participate in shared learning across the practice and wider organisation Participate in the management and review of patient complaints, and identify learning from clinical incidents and near-miss events. Understand and apply legal policy that supports the identification of vulnerable and abused children and adults, being aware of statutory child/vulnerable adult health procedure and local guidance Work within policies regarding family violence, vulnerable adults, substance abuse and addictive behaviour, and refer as appropriate Personal Development Take responsibility for own development, learning and performance including participating in clinical supervision and acting as a positive role model Support the development of others in order to maximise staff potential Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice Assist in promotion of the role of the nursing team in the provision of care Team Working Understand own role and scope in the practice and identify how this may develop over time Work as an effective and responsible senior practice nurse, supporting others and exploring the mechanisms to develop new ways of working Delegate appropriately, adopting the principles of safe practice and assessment of competence of other colleagues Ensure clear referral mechanisms are in place to meet patient need Prioritise own workload and ensure effective time-management Work effectively with others to clearly define values, direction and policies impacting upon care delivery Management of Risk Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients. Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines. Ensure the safe storage, rotation and disposal of vaccines and drugs. Oversee the monitoring, stock control and documentation of controlled drug usage according to legal requirements Support members of the team to undertake mandatory and statutory training requirements. Apply infection-control measures within the Practice according to local and national guidelines. Apply policies that reduce environmental health risks, are culturally sensitive and increase access to health care for all. Participate in the local implementation strategies that are aligned to the values and culture of general practice. Utilising Information Use technology and appropriate software packages as an aid to the planning, implementation and monitoring of care, presenting and communicating information Review and process data using accurate Read codes in order to ensure easy and accurate information retrieval for monitoring and audit processes Manage information searches using the internet and local library databases Understand the responsibility of self and others regarding the Freedom of Information Act. Collate, analyse and present clinical data and information to the team using appropriate charts and/or graphs to enhance care Equality and diversity Identify patterns of discrimination and take action to overcome this and promote diversity and equality of opportunity Enable others to promote equality and diversity in a non-discriminatory culture Support people who need assistance in exercising their rights Monitor and evaluate adherence to local chaperoning policies Act as a role model in the observance of equality and diversity good practice Accept the rights of individuals to choose their care providers participate in care and refuse care. Assist patients from marginalised groups to access quality care This job description is not an exhaustive list of duties, but is designed to give a general indication of the range of work undertaken and will vary in the light of changing demand and priorities within the Practice. Substantive changes in the range of work undertaken will be carried out in consultation with the jobholder.

Attendance Support Officer Grade 6, Points 13-20 37 hours a week Term time only plus additional 5 days by agreement with line manager Equivalent to 39 weeks Salary- £26,873-£30,296 full time (actual £23,089-£26,030) (Subject to April 2024 pay increment) Temporary for 1 year. (This role requires you to hold a full valid driving licence) Chosen Hill School is looking for someone to identify and support students with low attendance and who need to improve their attendance. The successful applicant will provide support and challenge to parents in line with our policy on attendance. You will work collaboratively with the Education Welfare Office (EWO), Pupil Premium Manager and Attendance Administrator liaising with agencies as well as develop and maintain links between school and the homes of students. You will meet with students regularly to identify barriers to attendance. The ultimate aim of the role is to remove these barriers to build good attendance identified students.
The role will involve working with students in Year 7-11.
You will have experience of working with people in a supportive role with a strong desire to see people succeed. With training, you will develop a clear understanding of the barriers to good attendance as well a variety of strategies to improve attendance. Chosen Hill School is a happy school built on positive relationships and is a rewarding place to work. You will receive excellent support in helping you to secure the best care and guidance for our students and their families.
Chosen Hill School is a thriving comprehensive academy, judged good by Ofsted in all categories. It is a large, popular and successful11-18 Academy School situated in Churchdown half way between Cheltenham and Gloucester. We have around 1350 students on roll, of which 200 are in the Sixth Form. Chosen Hill is a happy school, where students, staff and parents work closely in partnership. There is an atmosphere of trust and mutual respect.
Benefits of working at Chosen Hill School include: • Support from an experienced IT Department • Full training, although knowledge of IT systems is required • First Aid at Work qualification • Local Government Pension Scheme with generous employer contribution • Cycle to work scheme • Employee Benefits including – free coffee, free onsite parking, employee assistance programme, free breakfast an increasing programme of staff social events, on site car valet service, free flu vaccinations, staff counselling including regular reflective supervision.