Total 667 Customer Service job vacancies in Cambridge, Cambridgeshire, M4 5AD

Job Title: Customer Care Team Leader
Location: Remote
Salary: £29,592 per annum
Hours: Monday – Friday, 40 hours per week

Established in 2003, Utilita is the UK’s first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.

Are you an experienced customer service leader or looking to move into managing a team?

If yes, then we have a fantastic opportunity for you to join our Contact Centre!

What does this role involve? 

As a Customer Care Team Leader, you and your team will be responsible for delivering exceptional customer service to our prepayment customers.

Day to day, you will;

coach and develop staff to be the best they can be;
oversee department KPI’s and SLA’s to ensure they are met;
manage and resolve any escalated queries from your team;
ensure company policies and procedures are adhered to at all times;
work closely with internal departments.
Who are we looking for? 

As a people manager, you know what it takes to motivate and empower a successful team. Therefore, you will draw upon your leadership skills to train and develop staff, helping them to be the best versions of themselves.

You will be business focused, with the customer always front and centre and have experience in creating efficiencies and business improvements. You will be a good listener and be able to show empathy and understanding of differing customer needs.

You will be approachable and adaptable and willing to roll up your sleeves when needed.

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

What can we offer you? 

The Important Things! (FYI Benefits available from your first day!)

Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
Giving back – we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
Death in service – we pay twice your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
Pension – we contribute 4% of your salary when you contribute 5%.
About us  

We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household.

Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.

Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!

Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe “what you can see, you can save”. Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.

Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

Be all you can be with Hamberley
At Cambridge Grove Care Home, our Senior Care Assistants are called Homemaker Leads. More than support workers, care assistants or healthcare assistants – they are carers and companions all in one. They have the time to get to know our residents and are trusted to give each person the care they need, in the way they like.

We offer our Care Assistants - our Homemakers:

- Generous, above-market rate pay for carers
- Contracted hours - part and full-time available
- 12-hour shifts
- Enhanced overtime rates
- Quality bonus scheme linked to CQC Rating
- Casual dress. Because we want both you and our residents to feel comfortable and at home, Homemakers don’t wear uniforms.
- Refer a Friend Bonus - up to £750 per referral *T&Cs Apply



Could you be part of our team?
You may have experience as a senior healthcare assistant, healthcare assistant, care assistant, carer, home care assistant or domiciliary care assistant and are looking for a different approach, a nicer work environment and a more satisfying role.
We are looking for applicants with:

- A strong background in a care
- Training experience or qualification
- Educated to NVQ Level 3 (desirable)

Join us at Cambridge's most stunning care home
Cambridge Grove is a luxurious care home in Cambridge, part of the award-winning Hamberley Care Homes – offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house – where we screen classic films – to the on-site luxury spa – offering hairdressing, manicures and relaxing therapies – everything has been designed and finished with the care and attention you would expect from a 5-star hotel.
Be different – be a Homemaker Lead
At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’. And at the heart of this model are our Homemakers – care assistants with a difference. A Homemaker is a unique caring role for a unique person, where you can care with a difference.

- A varied role where no two days are the same. we care for individual people in the way a family member might care for someone in their home. We don’t do timetabled task-based care – we care for each individual in the way that works best for them. Whether that’s administering medication, helping make someone’s bed, arranging a family meal with their loved ones or taking them to the beauty salon, you’ll always be doing something different. Our Homemakers focus on the tiny details that make our residents unique, and tailor care to each and every individual.
- A chance to make a real difference to our residents’ lives. Often healthcare assistants, care assistants and domiciliary care assistants find they don’t get to spend enough time with the people they care for to make a real difference. Not at Hamberley. As a Homemaker you have fewer people to care for, but you spend more time with them. It’s a more satisfying and fulfilling role that is better for our residents. That’s why the model has won awards.
- Supportive team environment. Being kind and supportive to each other is key to our ability to show kindness and companionship to our residents. We truly believe this across all parts of our organisation. It’s just one of the reasons that, when people join us, they stay with us.

Hamberley People
We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
About Hamberley
The award-winning Hamberley Care Group is changing the way that elderly care is delivered through our luxury homes across the UK. Fast-growing and innovative, we’re opening three new homes in 2023. Recognised for our exceptional approach to care, we were chosen as Residential Care Provider of the Year in 2019 and 2022.
SCACAM

Be all you can be with Hamberley
At Cambridge Grove Care Home, our Care Assistants are called Homemakers. More than support workers, care assistants or healthcare assistants – they are carers and companions all in one. They have the time to get to know our residents and are trusted to give each person the care they need, in the way they like.
We offer our Care Assistants - our Homemakers:

- Generous, above-market rate pay for carers.
- Contracted hours - part and full-time available.
- 12-hour shifts.
- Enhanced overtime rates.
- Quality bonus scheme linked to CQC Rating.
- Casual dress. Because we want both you and our residents to feel comfortable and at home, Homemakers don’t wear uniforms.
- Refer a Friend Bonus - up to £750 per referral *T&Cs Apply

Be different – be a Homemaker
At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’. And at the heart of this model are our Homemakers – care assistants with a difference. A Homemaker is a unique caring role for a unique person, where you can care with a difference.

- A varied role where no two days are the same. Homemakers, our name for care assistants, care for individual people in the way a family member might care for someone in their home. We don’t do timetabled task-based care – we care for each individual in the way that works best for them. Whether that’s administering medication, helping make someone’s bed, arranging a family meal with their loved ones or taking them to the beauty salon, you’ll always be doing something different. Our Homemakers focus on the tiny details that make our residents unique, and tailor care to each and every individual.
- A chance to make a real difference to our residents’ lives. Often healthcare assistants, care assistants and domiciliary care assistants find they don’t get to spend enough time with the people they care for to make a real difference. Not at Hamberley. As a Homemaker you have fewer people to care for, but you spend more time with them. It’s a more satisfying and fulfilling role that is better for our residents. That’s why the model has won awards.
- Excellent opportunities for learning and development. We will support you with all the training you need, including NVQ qualifications and further clinical training if you want to specialise in areas like dementia and nutrition.
- Supportive team environment. Being kind and supportive to each other is key to our ability to show kindness and companionship to our residents. We truly believe this across all parts of our organisation. It’s just one of the reasons that, when people join us, they stay with us.

Join us at Cambridge's most stunning care home
Cambridge Grove is a luxurious care home in Cambridgeshire, part of the award-winning Hamberley Care Homes – offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house – where we screen classic films – to the on-site luxury spa – offering hairdressing, manicures and relaxing therapies – everything has been designed and finished with the care and attention you would expect from a 5-star hotel.
Could you be part of our team?
We provide full training and induction, so we’re more interested in you as a person than your specific care experience.
You may have experience as a healthcare assistant, care assistant, carer, home care assistant or domiciliary care assistant and are looking for a different approach, a nicer work environment and a more satisfying role.
If you have no work experience in care but are interested in helping people live happy lives, we’ll guide you to a fantastic care assistant career through our Hamberley Care Home Training Roadmap.
What is important is that you have passion, empathy and dedication to help our residents live their lives to the fullest. We will support you with everything else!
Hamberley People
We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
About Hamberley
The award-winning Hamberley Care Group is changing the way that elderly care is delivered through our luxury homes across the UK. Fast-growing and innovative, we’re opening three new homes in 2023. Recognised for our exceptional approach to care, we were chosen as Residential Care Provider of the Year in 2019 and 2022.

Be all you can be with Hamberley
The award-winning Hamberley Care Group is changing the way that elderly care is delivered through our luxury homes across the UK. Fast-growing and innovative, we’re opening three new homes in 2023. Recognised for our exceptional approach to care, we were chosen as Residential Care Provider of the Year in 2019 and 2022.
At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’. We're seeking a Domestic Cleaner or Home Helper to help us achieve our goals.
We offer our colleagues:

- Generous, above-market rate pay for our Housekeeping/ Domestic Staff
- Contracted hours - part and full-time available
- Shifts work - Working alternate weekends
- Enhanced overtime rates
- Workplace pension
- Comprehensive and further development opportunities
- Opportunities for Career progression
- Refer a Friend Bonus - up to £750 per referral *T&Cs Apply

Could you be part of our team?
To ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home.
The ideal applicant will have/be:

- Previous domestic experience
- Flexible and reliable attitude
- Committed to customer care and first-class service provision
- Ability to work alone as well as part of a team
- Adaptable, friend, polite courteous and caring
- Basic knowledge of Health and Safety COSHH regulations - Desirable
- Experience in a care home environment - Desirable

Join us at Cambridge's most stunning care home
Cambridge Grove is a luxurious care home in Cambridgeshire, part of the award-winning Hamberley Care Homes – offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house – where we screen classic films – to the on-site luxury spa – offering hairdressing, manicures and relaxing therapies – everything has been designed and finished with the care and attention you would expect from a 5-star hotel.
Hamberley People
We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!

Are you passionate about a caring role? Are you looking for a specialist career pathway? Do you want to be involved in shaping a new community nursing model for the future? Then you may be the person we are looking for to be a part of our Community Eating Disorders team.

We are currently looking to recruit a keen, enthusiastic and highly motivated Clinical Support Worker to join our Cambridge Community Adult Eating Disorder service, based within the grounds of Addenbrookes Hospital, in the vibrant University City of Cambridge.

It is a very exciting time to join our services, with plans in place to develop our excellent staff team. As a key member of our team, you will play a vital role in our pathways and medical monitoring service for those suffering from eating disorders.

You may be required to undertake and successfully complete the new national Care Certificate within a 12 weeks’ timeframe if you meet our criteria. You will receive full training and support and The Care Certificate sets out 15 national care standards that must be achieved by all health and social care staff to demonstrate that they have the skills and knowledge needed to provide safe and excellent quality of care. It is a foundation programme which can provide the first steps to career development within the NHS.

To offer Intensive community support and/or medical monitoring to the Adult Eating Disorders Service users in the community. Support may include physical health checks, motivational work and meal planning. All support is to be delivered in a sensitive and motivational manner. These services are delivered across Cambridgeshire and Peterborough both in clinics and patients homes dependent on the intervention.

There will be the opportunity to develop in your role, enabling you to practice a range of core physical health skills and a good knowledge of eating disorders. If you are looking for a new challenge, enjoy variety in your work and wish to be part of a team striving to make a difference for our community by supporting people with their mental wellbeing then we want to hear from you.

Please note for this role you will be required to travel independently around the county meeting strict time deadlines. You will need to hold a full UK driving licence* and have use of a vehicle.You cannot use public transport for this role as this is not a reliable form of transport and will not allow you to meet service needs. Please confirm in your application that you meet the specified criteria.



*DVLA have a number of reciprocal arrangements with overseas countries, for further information please visit the DVLA website

Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting and empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development.

To achieve our goal, we look to recruit high-calibre candidates who share our vision and values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including disabled people and members of our ethnic minority and LGBTQ+ communities.

Please refer to the attached job description and person specification for full details of responsibilities

1. To carry out tasks as directed by senior staff, physical health monitoring investigation and including phlebotomy to take bloods as necessary.
2. To provide delivery of high-quality care and support to patients and their carers, using a person-centred approach in the promotion of their well-being and recovery.
3. To use an enabling approach to empower the service user in their own recovery.
4. To contribute to the planning, implementation, and evaluation of therapeutic programme of care for patients. Including motivational work.
5. To report any changes in condition or general level of needs of service users
6. To ensure high standard and accurate verbal/written communication about patient care with all team members
7. To develop and maintain good relationships, communication and teamwork with all disciplines.
8. To participate in the Care Programme Approach
9. To ensure that all duties are carried out to the highest possible standards in accordance with local and Trust policies and procedures.
10. To comply with local and Trust policies and procedures including attending mandatory training and refreshers.
11. To ensure all administrative duties are completed on a timely basis.
12. To ensure attendance and documentation of supervision both managerial and professional.
13. To contribute to the induction of new staff and students.
14. To undertake other appropriate tasks delegated by senior staff.
15. To participate in team meetings
16. In order to meet service requirements, you may be required to, from time to time, work in other areas of the service when required.
17. The post holder will be required to work flexibly and travel between appointments across trust.



This advert closes on Wednesday 9 Oct 2024

The East of EnglandRegionalMentalHealthTeam are looking to recruit a Business Support Officerto work as part of a dynamicprogramme management officedelivering an effective service supportingthemanagers andstaff across theRegional MentalHealthTeam. The post holder will provide a comprehensive, professional, effectivebusinessand administration serviceand work as part of the mental health team PMO / business office. Therole is a hybrid postion partlybased in Fulbourn, Cambridgeand partly home based. Full time office based working will also be considered.








As the Mental Health Business Support Officer the post holder will work as part of a dynamic team in delivering an effective service supporting managers and staff across the Regional Mental Health Team.

The post holder will provide comprehensive secretarial, administrative and support services to the mental health team PMO / business office. The post holder will need to display a considerable degree of initiative, apply a high degree of confidentiality, possess mature judgement and embody the values of NHSE. They will provide high quality project, service, initiative and administrative support including information and analysis. Whilst also undertaking reporting and analysis of information to support delivery.

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
• Making the NHS a great place to work, where our people can make a difference and achieve their potential.
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money.

If you would like to know more or require further information, please visit https://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.



In particular the post holder will:
• Be a key member of the team as well as supporting effective communication and stakeholder management, both internally and externally.
• Provide administrative support toboth theHead ofMental HealthTeamandthedeputy headon aday-to-daybasisas needed.

• Plan and organise meetings or events andassistin the diary management requirements of individuals in connection withtheportfolio of work.

• Support training and induction of staff.

• Communicate information and issues, including briefings and reports.

• Support implementation of project, service, initiative throughtimelyand relevant information analysis and administrative support,in accordance withthe agreed priorities of the team.

• Take responsibility formaintaininghigh standardsof business administration across theRegionalMentalHealthTeam through the provision and training and ongoing development of administration staff.

• Be flexible and adaptable, and able to work in a matrix environment.





If you like what you have read and think you have the skills and experience, we needthendon'tdelay,applytoday!Wegetlotsofapplicationsforourrolesandso we sometimeshave toclose our posts early.Don'tmiss out!







This advert closes on Wednesday 9 Oct 2024

Receptionist
Based in Cambridge | onsite role
40 hours per week | 8:00am to 5:00pm | Monday to Friday
Temp role for 1 month | from 21/10/2024 to 18/11/2024
Pay rate of £13.00 per hour + holiday pay

One of my regular Nationwide clients has reached out to me for some Reception temp cover at their office based in Cambridge - the dates of this cover are above - please ensure you are available for the full period noted above before applying.

The main purpose of this role will be to provide Reception cover & basic Administration support to the business.

Duties involved in this role will include:
* Working on the front-desk Reception, providing excellent service to all visitors & staff entering the office
* Handling any incoming calls, dealing with basic queries when they come in & transferring calls to the appropriate party
* Assisting with meeting room bookings including organising refreshments & stationery
* Some basic ad hoc administration as required

In order to be considered for this role your skills and experience should include:
* Previous experience in a Reception role - this experience is ESSENTIAL
* Excellent interpersonal & communication skills, both written and verbal
* Solid IT Skills

If this is the role for you, apply now!

Please note that only applicants who have the required skills and experience detailed above will be considered for this role.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Support Worker

Town Histon Cambridge £11.78ph

Typical Shifts Are: Mon -Sun 7am-2pm and 2pm-9pm

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our residential service Kay Hitch Way in Histon is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in the community the next you could be unwinding with them doing arts and crafts

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

We’re interested in our Support Workers having both the right experience and the right values. This is why at this service our Support Workers should hold a full UK driving license, be resilient, flexible and composed in their approach, have experience with following Positive Behaviour Support plans and reflective practice as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Support Worker

Huntingdon £11.78ph

Typical Shifts are Mon -Sun 8am-3pm and 3pm-10pm plus sleep in

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Female*Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our supported living service at Hamlet Close in Huntingdon is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support with going to Zumba classes shopping swimming or assisting them with arts and crafts.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

We’re interested in our Support Workers having both the right experience and the right values. This is why at this service our Support Workers should hold a full UK driving license, be resilient, flexible and composed in their approach, have experience with following Positive Behaviour Support plans and reflective practice as well as experience working with individuals with autism,

Why choose us?

You don’t need to have experience to be a fantastic Support Worker, what you need is a passion for enhancing the quality of life for the people we support, a desire to learn and a genuine caring attitude.

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

* Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010

Support Worker

Cambridge CB4 11.78ph

Typical Shifts Are : Mon-Sun 7am-3pm and 3pm-10pm and 10pm-7am

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Female*Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our supported living service St Catharines Square in Cambridge is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in the local community the next you could be unwinding with them playing video games, watching films or going to the cinema.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

We’re interested in our Support Workers having both the right experience and the right values. This is why at this service our Support Workers should hold a full UK driving license, be resilient, flexible and composed in their approach, have experience with following Positive Behaviour Support plans and reflective practice as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

* Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010

Senior Support Worker

Town -Sawston £12.78ph

Typical Shifts are: Every Mon-Sun 7.30am-2.30pm and 2.30pm-9.30pm

Requires a UK DL to drive the company Mini bus

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Senior Support Workers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Senior Support Worker to join us in leading our residential service Churchfield Ave in Sawston. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, supporting with supervision’s, ordering medication and ensuring the people we support are supported to manage their finances. You’ll never lose sight of why you choose to do this, as our Seniors are still at the heart of providing day-to-day support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Senior Support Workers having both the right experience and the right values. This is why at this service our Seniors should have previous experience as a Senior Support Worker and a Level 3 in Health & Social Care as well as experience working with individuals with autism, , complex individuals with mental health needs,

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

SEN Teaching Assistant - Sensory Support Team in a Primary School

Are you passionate about sensory learning and supporting children with special educational needs? We are excited to offer an opportunity for a SEN Teaching Assistant to join a specialised Sensory Support Team within a vibrant primary school. In this role, you will help create and deliver sensory-based activities tailored to children with a range of needs, including hearig impairments, Autism, sensory processing disorders, and other learning difficulties.

Key Responsibilities:
- Work with teachers and the head of the department to create and implement sensory-based learning activities.
- Provide support to students with sensory processing challenges, using tools such as sensory circuits, visual aids, and tactile learning materials.
- Create a calming and structured environment to support students during transitions and more challenging parts of the day.

Ideal Candidate:
- Experience working with children with SEN or within a primary school
- A patient and creative approach to learning.
- A proactive, hands-on approach to supporting children's emotional and educational development.

This is a rewarding role in a progressive school setting, perfect for anyone looking to make a significant impact on children's sensory and emotional development.

All applicants will require the appropriate qualifications and training for this role. Please see the FAQ's on the Teaching Personnel website for details.
All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.
Teaching Personnel is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with DfE statutory guidance 'Keeping Children Safe in Education' this may also include an online search as part of our due diligence on shortlisted applicants.
We offer all our registered candidates FREE child protection and prevent duty training. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check. Full assistance provided.
For details of our privacy policy, please visit the Teaching Personnel website.

Residential Childcare Support Worker

Salary: Unqualified: £29,307.36 rising to £30,202.80 per annum on successful completion of probation period (includes sleep in)

Qualified Salary: Up to £30,836 (includes sleep in) plus overtime

Specific Hours: 08:00am - 20:00pm (12 hour shifts)

Location: Soham, Cambridgeshire

(Qualified Support Worker salary is based on the proven existing completion Children Workforce Diploma or equivalent)

New Home Opening!

Area Camden

The ethos and culture of the Area Camden Group, as part of Polaris Community, is founded on core values of mutual respect and good parenting whilst being respectful to the values of privacy, dignity, independence, choice, rights and fulfilment.

Our purpose is to provide the highest quality care within very high quality settings in Soham and to offer young people care, accommodation and support as close to a family environment as possible. The residential care we provide is for 11 to 18-year olds and our focus is centred on the needs of the child.

The welfare of our young people is paramount in the role of a Support Worker. Not only do Support Workers keep our young people safe, but as the daily care provider they also make a fundamental contribution to their care, learning and development. A key figure within the team, you'll build invaluable bridges between Area Camden and the local community, promoting social inclusion as you support people with emotional and behavioural difficulties to reach their full potential.

Main Responsibilities:

• You will work with the team to promote and support the young people in our care, in leading a life of positive development by providing a safe and nurturing environment.
• A vital part of your role will be providing the young people with emotional and social support, helping them to develop meaningful relationships with other children and adults, as well as encouraging them to become involved with local communities.
• You will encourage and enable each young person's self-esteem to be raised in a positive manner and ensure that they are respected and valued.
• Encourage, support and enable each young person to make positive life choices and achievable levels of independence that help them develop to their full potential, and receive the essential care and attention.
• Responsible for a high level of recording. Great emphasis and importance is attached to the recording of events and observations which will include young people's daily and monthly progress, updating of children's files, child protection records, notification to appropriate people and health and safety checks.
• Continually assess the children and young peoples' needs. Under the direction of your manager, and other appropriate personnel, you will be responsible for the formulation, implementation and review of care plans.
• You will work closely with your manager, your team, the health advisor, social workers, therapists, teachers and other professionals. You may also be involved with the young people's families, especially when supervising contacts.
• Encourage and support the young people with all of their daily living needs in line with their individual care plan.
• Carry out domestic duties within the home, involving the children and young people where appropriate and plan, shop and prepare meals, ensuring they have a varied and well balanced diet.

Required Attributes:

• Have the ability to engage with young people in a positive and proactive approach
• Be self-motivated with a positive nature
• Be sensitive and reflective
• Have the ability to listen and empathise
• Be able to work individually and within a team
• Have experience working in the care sector or residential care
• Hold a relevant qualification or be committed to undertake a Level 3 Diploma for Residential Childcare - we are looking for passionate and caring individuals who we will support to gain a qualification.
• Be willing to work some Bank Holidays

Benefits:

• A robust Induction and mandatory training program to up skill our workforce
• Progression within the organisation on promotion and development of given role
• Weekly rota on rotation 08:00am-20:00pm i.e. (1 week) - Tuesday, Wednesday, Friday= 36 hours. (2 week) - Monday, Thursday, Saturday and Sunday= 48 hours
• A sleep in allowance of up to £85.50 per night (10pm-7am)- potential extra earning of up to £4104
• Minimum average of 168 hours per calendar month
• Waking Night contracts are also available
• 236 hours annual leave per annum (including bank holidays)
• Holiday increase per year - 12 extra hours for 3 years (capped at 272 hours)
• Pension scheme after a qualifying period- 3% Employer contribution
• Enrolment and funding to required qualification

Area Camden is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. The company is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be subject to a DBS check at enhanced level if successful for the position.

We are seeking a temporary helpdesk administrator initially for 3 month duration potentially longer dependant on workload to help with our busy IT Services team. The main responsibility of this role is to provide friendly and approachable helpdesk administration service to our students and staff.
Knowledge and experience of Microsoft Office and Windows systems as well as account management is essential. Experience within an FE and/or IT environment would be desirable. You will join a small and friendly IT team who are very supportive and would welcome the help you could provide to their busy IT service. A sense of humour would also be appreciated.
Cambridge Regional College is committed to safeguarding and promoting the welfare of children and young people. Therefore, we expect all workers and employees to share this commitment.

All appointments are subject to satisfactory pre-employment checks, including a satisfactory Enhanced criminal records with Barred List check through the Disclosure and Barring Service (DBS).
The College reserves the right to fill this vacancy ahead of the closing date if a suitable candidate is found

Communications Manager

Service care Solution are currently recruiting for a Communications Manager for the Fostering and Adoption Team in Cambridgeshire.

The Communications Manager will work collaboratively across Cambridgeshire and Peterborough supporting the relevant business partner to ensure delivery of a broad range of strategic objectives and outcomes.

Pay rate - £21.64 per hour / £26.95 ltd (umbrella)

Main Responsibilities

As a Communications Manager, you will be responsible for:

• Manage the provision of proactive and reactive responses to all aspects of media -including social media - in a timely way ensuring that the Council's reputation and integrity is maintained
• Support the Communications Business Partner to deliver appropriate communications, web and marketing strategies and annual action plans in a key area of the council's business in accordance with our statutory responsibilities aimed at improving and enhancing the reputation of Cambridgeshire and Peterborough
• Use customer and employee insight to drive innovation and to ensure that all appropriate channels are used to reach and engage with different target audiences.
• Establish and monitor key performance indicators for the departmental and specific campaigns where you have primary responsibility, and providing reports on effectiveness and ROI to key stakeholders.

Requirements:

• Enhanced DBS
• Experience in a similar role
• Evidence of successful completion of regular CPD to update and improve skills from a recognised organisation

Working with Service Care Solutions comes with many benefits, including:

• A specialist consultant within an experience and dedicated recruitment team
• Excellent rates of pay
• Payroll services twice a week

If you are interested in the Communications Manager role, or know of anyone who may be, please contact Emma at Service Care Solutions on 01772 208964 or email emma.petricco@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!