Total 11 Customer Service job vacancies in CF10 1EP

Building Support Assistant

Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where no two days are the same? We're seeking a Building Support Assistant to join our client on a temporary basis. You will need to be available to start this role asap and be happy to work on a rota pattern between the hours of 7:30am-10:30pm.

Type: Temporary for a few months, Full-time, Mon-Fri

Hours: Rota Pattern

Week 1 Mon-Fri 07:30am- 3:30pm

Week 2 Mon-Fri 2:30pm - 10:30pm

Salary: 11.96 per hour

Location: Cardiff

About the Role:

As a Building Support Assistant, you'll play a crucial role in supporting the Building Support Manager and Team Leader. You'll be responsible for a defined zone of buildings, ensuring operational requirements are met and delivering a seamless, highly customer-centric front-of-house service for all internal and external customers.

Key Responsibilities:

* Handle both simple and complex enquiries professionally, following established procedures
* Provide a high level of customer service at all times
* Establish strong working relationships with key contacts to maintain and improve service levels
* Support team objectives and contribute to the training of new team members
* Demonstrate flexibility in working patterns and hours to meet changeable business demands, including out-of-hours events

If this sounds like something you are interested in, please apply today!

Brook Street NMR is acting as an Employment Business in relation to this vacancy.

Qualified MMA Welder

Somerset

We are looking for qualified MMA Welding staff to join our team supporting a project in Somerset.

10 Hour shift pattern.

Accommodation can be provided.

All applicants must have a minimum of 3 years experience as a Welder.

Requirements:

• Welding Process - MMA.
• Standard - BS EN ISO 9606-1:2017.
• Range of qualifications - ≥ 3mm.
• Welding Positions - All positions except PG Vertical down.
• Covering Butt and fillet welds.

Applicants must have at least one of the below certificates

• Level 2 Welding Apprenticeship
• An equivalent Apprenticeship in a Welding discipline
• Level 2 Diploma in a Welding discipline or equivalent
• Level 2 Certificate in Welding and Engineering Craft Studies
• Chinese Diploma in Welding and Fabrication

To register your interest either select apply or contact Kenna Williams kenna.williams@mcginley.co.uk

As an equal opportunities employer McGinley Support Services (Infrastructure) Ltd is committed to the equal treatment of all current and prospective applicants. We actively seek applications from all sectors of the community and particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and ethnically diverse or ethnic minority candidates, as these groups are underrepresented throughout the construction industry.

Proud member of the Disability Confident employer scheme

Service Care Solutions is working alongside a bustling local authority, based in Wales, which needs a Civil Litigation Solicitor to join their team and handle a mixed Debt Recovery Caseload. This will include both Adult Social Care and Corporate debts.

The role can pay £55-£60ph umbrella and can be done fully remote. The contract will be on a 4-month rolling basis.

Key Responsibilities Of The Civil Litigation Solicitor Role:

• Manage and recover debts on behalf of the Council, including Adult Social Care and Corporate debts.
• Advise client directorates on recovery progress and strategy.
• Prepare and issue court proceedings, including all relevant court papers.

About You:

• Qualified Solicitor with experience in debt recovery, ideally within local government.
• Strong knowledge of debt recovery processes, including court proceedings.
• Advocacy experience in court.

Benefits Included With The Civil Litigation Solicitor Position:

• Remote working
• Weekly pay
• Flexible hours

If this Civil Litigation Solicitor role sounds like an opportunity of interest for you or someone you know, then please feel free to reach out to Hugh Barnes on 01772208969, or email Hugh.Barnes@servicecare.org.uk.

We also welcome referrals for this position, where a successful recommendation would be worth £250.

As an accredited Living Wage employer, we take care of our carers like they take care of our clients with some of the benefits listed below:

- Generous welcome bonus
- Some of the highest rates of pay in the area
- Paid mileage per mile, on top of your hourly rate
- Paid travel time
- Full paid training provided
- We’ll cover the cost of your MOT
- Access to a pool car



Kingsley Home Care Services is a unique person-centred service that supports clients, allowing them to maintain their chosen lifestyle from the comfort of their own home. Backed by a successful care home business, we have a strong philanthropic approach to care which resonates in all we do. We offer a unique service of tailored care visits from 1 hour to full-time live-in support.

As a Home Care Assistant, you will be working as part of a focused team in maintaining the personal care needs of our clients, respecting their dignity and promoting their independence at all times. You will also ensure that our care services are of a consistently high standard and help in caring for our clients and other general day-to-day activities in their home.

Reports to: Care Coordinator/ Home Care Manager

Find out more about Kingsley Home Care



This role could be for you if you have;

- A caring and patient nature.
- Excellent communication skills.
- The ability to work well under pressure.
- Previous experience as a carer is preferred, but not essential.
- Access to a car and full UK driving licence is preferred, but not essential.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

The Digital Transformation Team are responsible for the development and effective management of emerging technology, overseeing the ordering and allocation of IT new trial equipment, supporting the implementation of the Digital Strategy, and providing accurate timely statistical information. Creating effective relationships with stakeholders and technology partners to improve service provision where IT is the enabler.

As a Corporate Apprentice you will be supported in the workplace to develop the skills you need to make an effective contribution to our Service. You will be provided with a range of workplace activities and experiences, as directed by the manager, and will undertake a range of duties and learning opportunities including, but not limited to, those listed below, whilst also undertaking and completing a relevant Apprenticeship qualification.
• Learn to undertake System Support tasks, including troubleshooting, system maintenance, and user support.
• Learn to collaborate: Working within a dynamic team environment, fostering collaboration and teamwork skills
• Assist the team with activities related to system development and improvement of the service, identifying opportunities for improvement, and monitoring the implementation of new software.
• To assist the team with sourcing and allocation of IT equipment for teams within Adults, Housing & Communities.
• To contribute to the effective day to day operation of IT systems, assisting the team carry out system management functions, monitoring, reporting and recording any faults.
• To assist in producing accurate and timely reports including statistical information.
• To assist with scheduling upgrades and security backups of systems.
• To assist the team with activities to examining existing IT and business models and help identify new requirements.
• To participate in project tasks relating to system development and implementation, developing, and updating project plans and co-ordinating the necessary work.
• To assist the team with the co-ordination of new systems, ensuring new versions are tested and implemented effectively including data migration
• To participate in tasks related to the implementation of new systems implementation and data migration.
• To provide assistance and support to other staff and managers regarding the correct operation of IT systems.
• To play an active part in the Digital Transformation Unit, ensuring that good communication is maintained within the team and contributing to the work of the team as a whole.
• To communicate with stakeholders and any other interested parties in writing and by telephone.
• To carry out any general duties as reasonably required including maintaining records and to provide monitoring information as required.
• To actively support the work of the team regarding the development and use of current and emerging technology.
1. To participate actively in supporting the principles and practice of equality of opportunity as stated in the Council’s Equal Opportunities Policy.
2. To take reasonable care for the health and safety of yourself and other persons who may be affected by your acts or omissions and to comply with all health and safety legislation as appropriate.
3. To, as a statutory duty, adhere to the Council’s Corporate Safeguarding Policy and associated policies and procedures and to report concerns regarding the safety and wellbeing of children or adults at risk. In order to support you in this, you are required to access safeguarding training at the level which is relevant to this post.
4. As a term of your employment you may be required to undertake such other duties and/or times of work as may reasonably be required of you, commensurate with your grade or general level of responsibility within the organisation.
5. 5. Although you will be provided with a base, you will be required to work from various locations in accordance with the needs of the role.
• To be proactive, adaptable, and responsive to change
• To assist with the provision of a high-quality service – this may include developing homeworking skills for some roles.
• To support internal and external customer requests and ensure internal and external customer satisfaction.
• To communicate with a range of internal and/or external customers as required
• To assist other team members in the carrying out of their duties
• To work with others to carry out duties linked to the section in which the Apprentice is placed.
• To undertake and complete all training and development experiences as required.
• To participate in Corporate Scheme events

In this Corporate Apprentice (Level 3) role you will learn:

Financial administration on our SAP system
Recruitment practises by helping managers across the directorate recruit.
Minute taking
Ad-hoc project support tasks
Key tech skills such as Sharepoint and Excel
Shadowing key project meetings to gain experience and knowledge working in a project management environment
To support your development, you will also undertake a Welsh Government Apprenticeship Framework Qualification in Digital Skills for Business at Level 3 in the role and will receive on the job training and supervision to help you deliver an efficient and effective service in a positive and customer focussed manner. You will also be supported by a named mentor who will encourage you to develop a range of transferrable skills to support your career progression.

Many of our teams work online with a mix of home or hybrid (office) working. Where homeworking is required, you will be given the necessary equipment and training, however, you will need to arrange your own internet connectivity (support may be available to help with this).
The Business & Project Support Team provide a wide variety of support to teams across the Adults, Housing & Communities directorate ranging from financial assistance, to arranging and taking meetings, to ad-hoc project support.
• Gain experience of working in a Project Management environment including attending /shadowing meetings to gain project management experience and background
• Undertake a range of project support tasks as needed eg assisting with the production of documents, document updates, low level business analysis and production of charts or information for reports etc.
• Use of our financial monitoring software (SAP) to assist the team to raise invoices and Purchase Orders.
• Arranging project meetings or meetings for senior management.
• Creating a record of meeting discussions eg drafting Minutes of Meeting
• Use of key business support software such as Sharepoint, Microsoft Office Applications eg Excel, PowerBi, Teams etc
• Email inbox monitoring and responding to or forwarding on enquiries for action
• Providing general project administration support

2. To develop transferrable workplace skills e.g.
• To be proactive, adaptable, and responsive to change
• To assist with the provision of a high-quality service – this may include developing homeworking skills for some roles.
• To support internal and external customer requests and ensure internal and external customer satisfaction.
• To communicate with a range of internal and/or external customers as required
• To assist other team members in the carrying out of their duties
• To work with others to carry out duties linked to the section in which the Apprentice is placed.
• To undertake and complete all training and development experiences as required.
• To participate in Corporate Scheme events
1. To participate actively in supporting the principles and practice of equality of opportunity as stated in the Council’s Equal Opportunities Policy.
2. To take reasonable care for the health and safety of yourself and other persons who may be affected by your acts or omissions and to comply with all health and safety legislation as appropriate.
3. To, as a statutory duty, adhere to the Council’s Corporate Safeguarding Policy and associated policies and procedures and to report concerns regarding the safety and wellbeing of children or adults at risk. In order to support you in this, you are required to access safeguarding training at the level which is relevant to this post.
4. As a term of your employment you may be required to undertake such other duties and/or times of work as may reasonably be required of you, commensurate with your grade or general level of responsibility within the organisation.
5. Although you will be provided with a base, you will be required to work from various locations in accordance with the needs of the role.

A rewarding opportunity for a Service Delivery Manager to work out of Gloucester and Cheltenham Hospital. We are looking for someone who is use to managing and getting the best out of a team along with strong relationship building and presentation skills. This role offers onsite day work only, no weekend or evenings and a benefits package of 26 days holidays plus stats, company pension scheme, discretionary bonus, and private health care	Salary: £30,000 - £33,000
Main Purpose
We are seeking an on-site manager to assist with the management of the day-to-day activities and service delivery of managed services.
Key Accountabilities
To support the Operations Director & the Regional Service Delivery Manager in the effective delivery of the company`s managed services and day to day service management. To proactively manage the supply chain & sub-contracts. To be the key point of contact to all Trust staff. To represent and promote the company`s managed service's efficiency and the corporate values to the customer site. To ensure that all stock is distributed and shelved in a timely manner from delivery when required. To liaise and communicate effectively with customer staff at all levels and to be the first line of communication for the resolution of queries raised. To provide support to all day surgery units, theatres (pre-& post op) with administration and purchasing.
To conduct and support supplier negotiations and meetings. To provide data analysis to the Regional Service Delivery Manager and Operations Director as requested.

Skills, Experience and Qualifications

Excellent interpersonal skills Good knowledge and experience in preparing and manipulating data within spreadsheets Site/Line Management experience. Good knowledge of networking and IT, including MS Office Good written and verbal communication skills The ability to work to tight deadlines Excellent organisational ability Ability to drive is desirable, with full, clean UK driving license.

If you are interested please apply ASAP

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

As an accredited Living Wage employer, we take care of our carers like they take care of our clients with some of the benefits listed below:

- Generous welcome bonus
- Some of the highest rates of pay in the area
- Paid mileage per mile, on top of your hourly rate
- Paid travel time
- Full paid training provided
- We’ll cover the cost of your MOT
- Access to a pool car



Kingsley Home Care Services is a unique person-centred service that supports clients, allowing them to maintain their chosen lifestyle from the comfort of their own home. Backed by a successful care home business, we have a strong philanthropic approach to care which resonates in all we do. We offer a unique service of tailored care visits from 1 hour to full-time live-in support.

As a Home Care Assistant, you will be working as part of a focused team in maintaining the personal care needs of our clients, respecting their dignity and promoting their independence at all times. You will also ensure that our care services are of a consistently high standard and help in caring for our clients and other general day-to-day activities in their home.

Reports to: Care Coordinator/ Home Care Manager

Find out more about Kingsley Home Care



This role could be for you if you have;

- A caring and patient nature.
- Excellent communication skills.
- The ability to work well under pressure.
- Previous experience as a carer is preferred, but not essential.
- Access to a car and full UK driving licence is preferred, but not essential.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

Service Care Solutions are currently looking for an administrative assistant on behalf of Cardiff Council. This position is based within the children's services and is fully office based as the successful candidate will be required to help with providing a reception service for the team.

In this role the successful candidate will provide general administrative support to the team. Some of the duties that you can expect in this role include, but are not limited to:

- organising and management of files
- updating and maintaining spreadsheets
- monitoring of budgets and payment of invoices
- reception duties as and when required
- answering telephone and email correspondence

This role is on an initial temporary contract for 3 months with a view to being reviewed for extension following this period. The pay rate for this role is £14.24 per hour and it will be a full time position for 37 hours per week.

The benefits of working with Eilidh at Service Care Solutions:
* You will receive a dedicated and personal consultant with a vast knowledge of social work
* We are a nationwide supplier of Social Work staff to over 200 local authorities which means we have a wide variety of exclusive roles based all over the country
* We provide frequent updates of new opportunities via text and email
* We have an expert payroll service which is processed twice a week

At Service Care Solutions we also offer a £250 bonus for referrals! If you think you know someone who would be ideal for this role and they are placed in the job you will then receive £250 at the end of their probationary period.

To apply for this role, or to refer someone else, then please do not hesitate to contact Eilidh at Service Care Solutions on 01772208964.

Cardiff Council Children's services are seeking to recruit a Family Support Worker to join their team. The role is hybrid working with a mixture of home working, visits in the community with service users and office based work. As such, there is a requirement for the successful candidate to be a car driver as you will still be providing face-to-face support to families across the city where applicable. This is a full time position with an initial contract of 3 months with a view to this being extended on a rolling basis and offering a pay rate of £15.43 per hour.

Duties of the role:

• Carrying out supervised contact visits with young people and their families
• Undertake initial assessment work with families
• Carrying out emergency interventions and support visits to families
• Holding a case load of families that you will work closely with alongside the assistance of the Social Worker

The ideal candidate will have:

• Experience of working with young people and their families
• Full UK driving license
• Enhanced DBS check
• Be able to work upon own initiative and within a team

The benefits of working with Eilidh at Service Care Solutions:

• You will receive a dedicated and personal consultant with a vast knowledge of social work
• We are a nationwide supplier of Social Work staff to over 200 local authorities which means we have a wide variety of exclusive roles based all over the country
• We provide frequent updates of new opportunities via text and email
• We have an expert payroll service which is processed twice a week

At Service Care Solutions we also offer a £250 bonus for referrals! If you think you know someone who would be ideal for this role and they are placed in the job you will then receive £250 at the end of their probationary period.

If you are interested in this exciting opportunity, please apply now. Don't miss your chance to become a family support worker at Cardiff Council! To apply for this role, or to refer someone else, then please do not hesitate to contact Eilidh at Service Care Solutions on 01772208964 or eilidh.nicol@servicecare.org.uk.

PPM Recruitment are currently on the look out for domestic Gas service engineers for the south wales area

What we are looking for

• Recognised formal training attaining the relevant craft qualification, NVQ Level 2/3
• ACS Qualifications CCN1, HTR1, CKR1, CENWAT
• UNVENTED qualifications are desirable but not essential
• Understanding of gas legislation
• Full driving license
• Understanding of Health and Safety and working to best practice
• Ability to manage own time and workload
• Experience of working with the public, demonstrating excellent customer service

This is a temp to perm position offering the following

• Pension scheme
• 23 days Annual Leave, plus Bank Holidays
• Cycle to Work scheme
• Liberty Sense Awards - employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher
• YuLife, includes:
• Life Insurance/Death in service benefit - 2x annual salary value
• Smart Health (including round the clock access to 24/7 UK-based GPs)
• Best Doctors to provide a second opinion on complex cases or diagnosis
• Mental Health Support, 4-6 sessions with a psychologist or psychotherapist
• Online Health Check
• Nutrition consultations
• Online fitness program
• YuMatter+ Employee Assistance Programme designed to support mental, financial & professional wellbeing including up to 5 confidential sessions with a counsellor
• Free will writing
• Reward scheme for healthy behaviors to earn YuCoin which can be redeemed on the app for vouchers/rewards.
• Exclusive membership and wellbeing product discounts
• Medicash Health Cash Plan (optional to register, P11D tax value approx £11.60 per year however allows claims for up to £996 per year) includes:
• Claiming eligible cash back on dental or optical treatments, specialist consultations, tests or scans
• Discounted gym membership
• Savings on cinema tickets, travel, holidays & retail

To apply please email