Total 823 Customer Service job vacancies in Bromley, Kent, BR2 8HE

FM Conway has an exciting opportunity for a Application Support Analyst to join our IT Team. You will play a key part in providing Oracle application maintenance and support services to users of FM Conway’s business systems and to the IT function. This is a full time, permanent position based from our head office in Sevenoaks.

The duties of the Application Support Analyst role will include:

- Providing application configuration and maintenance on FM Conway’s Oracle systems

- Delivering support to Oracle business users by investigating and resolving application errors, data discrepancies and queries

- Working with other team members and company departments to ensure the integrity of the system is maintained by liaising with appropriate vendors, users and the IT Team

- Receiving and prioritising requests for support using the IT ticketing system, provide 2nd and 3rd line support for Oracle business applications

- Progressing changes and enhancements following change management principles through the development cycle, including execution and documentation of testing, documentation of procedures and user support

- Monitoring applications, record problems and identify performance trends

- Supporting the Business Transformation team in the implementation of new business application software or new releases of existing business software

What skills and experience do you need?

We are looking for someone with strong Oracle System Administration skills and experience in SQL, PL/SQL, and BI Publisher. You should have supported Oracle eBusiness Suite modules like Financials and HR, be able to manage changes, control interfaces, and handle Oracle SRs. We require someone who is motivated, empathetic, eager to learn, and can adapt to project changes easily.

What benefits will you receive?

At FM Conway we offer various career development opportunities and we support our employees towards studying for formal qualifications. You will receive 23 days holiday plus bank holidays, private healthcare, contributory pension scheme and life assurance. We will also offer you a range of health and well-being benefits including 24-hour advice lines, access to our free on-site gym at our head office in Sevenoaks and support from our in-house mental health first aiders.

A brief introduction to FM Conway and our Information Technology Division

FM Conway is a family run business with over 60 years’ experience of creating sustainable and innovative transportation solutions. We pride ourselves on our core values, creating a culture around Care, Innovation, Integrity and Excellence. As a family business the heart of FM Conway has, and always will be, its great people and we are always searching for talented individuals to join our family.

The FM Conway IT team is a friendly and thriving team with ambitious plans for our future. We have a large team of IT support staff which includes Oracle Developers, Infrastructure Engineers, Web/Application Developers, Application Support Analysts, IT Help Desk Engineers and a team of Business Transformation professionals who work on a large range of business improvement projects. Our IT Team work on a variety of projects which include application development, business process change, BAU activities which include supporting our clients’ systems and system configuration, data analysis and integration support. Our 10-year business strategy is based on our 3 pillars of self-delivery, carbon and environment and technology. It is through these three pillars that we will drive greater efficiency and innovation for both FM Conway and our clients.

So if you would like to Join our Family as our Application Support Analyst then please click ‘apply’ today.

Closing Date: 12/11/2024

FM Conway is an award-winning equal opportunities employer. We recognise that our workforce should reflect our diverse communities and we are proudly committed to creating an inclusive culture in which we celebrate and value individuals from all walks of life. EDI-Strategy

At our heart we are a family that recognises and embraces individuality, so if you are excited about this role but you are unsure if you meet all of the criteria, we encourage you to apply anyway as you may still be the right candidate for this or another role we are recruiting for.

We look forward to receiving your application!

Proud member of the Disability Confident employer scheme

HRGO Recruitment are currently recruiting for a Customer Service Coordinator based in Ashford.

This is a temporary role for approx. 6 months.

Hours

Mon - Fri, 37hrs.

Pay

£29200

Summary of the role

• To assist in the delivery of a customer focused service by influencing efficient and positive outcomes and ensuring the customer receives a high level of customer service.
• To resolve as high a percentage as possible of general enquiries directly using various systems and knowledge of products.
• To keep systems, records and databases up to date to maintain an audit of actions and enable accurate reports to be produced.
• To provide administrative support, and co-ordinate, collate and assist in the production of evidence files for the prosecution of offences relevant to legislation.
• Dealing with routine correspondence
• To Coordinate diaries for meetings, invite attendees as relevant, circulate papers and prepare agendas.

Required Experience:

• Worked in a customer facing environment, handling matters of a sensitive nature
• Good IT and keyboard skills
• Be able to keep and maintain auditable records for investigations
• Website writing or promotion of services
• Background knowledge of legislation

This role is starting as soon as possible, so please apply today!

HRGO Recruitment - Ashford Branch

Support Worker - Deal - £11.47ph

Typical Shifts are: Weekdays, Weekends

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We are currently on the lookout for genuinely caring, hands-on support workers for our residential service in Deal, it is a welcoming and friendly environment, and you can be sure that no two days will be the same.

At this particular service there are three males that we support with learning disabilities, autism, and down syndrome.

You will be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in local bars and pubs, the next you could be unwinding with them playing video games, watching films, or going to the cinema. This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals.

Why choose us?

You do not need to have experience to be a fantastic Support Worker, what you need is a passion for enhancing the quality of life for the people we support, a desire to learn and a genuine caring attitude.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff, and we offer sector leading career progression, so do not hesitate to apply today and make a real difference to the lives of the people we are supporting!

All applicants and subsequent job offer will be subject to satisfactory DBS checks and references.

Why choose us?

You don’t need to have experience to be a fantastic Support Worker, what you need is a passion for enhancing the quality of life for the people we support, a desire to learn and a genuine caring attitude.

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

* Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010

Job Opportunity: Learning Support Assistant Actual Salary: £21,972 - £23,510 (approx.) per annum Grade: WAT grade E pt. 10 - 14 (£25,545 - £27,334 FTE per annum) Hours of work: 37 hours per week, Term Time Only, plus INSET days (39 weeks in total) Start date: ASAP Reporting into: SENDCO At St Augustine Academy, we are dedicated to fostering an inclusive and supportive learning environment. We are committed to helping students reach their full potential and are looking for a passionate and dedicated Learning Support Advisor to join our experienced and enthusiastic team. If you have a knack for supporting learners and an enthusiasm for educational development, we’d love to hear from you!
As a Learning Support Advisor, you will play a crucial role in providing academic support and guidance to students. You will work closely with learners to identify their needs, develop tailored support strategies, and ensure they have the resources necessary to succeed. Key Responsibilities: • To support students in accessing learning activities as directed by the teacher. • To provide 1:1 support including supporting groups of students with learning, behavioural and emotional needs • To contribute to the overall work/aims of the Academy • To act as a key worker for for individual students with a complex range of needs. The successful candidate will need to be flexible, adaptable and resourceful as well as having high levels of organisation skills. You will have the opportunity to develop your skills and participate in any relevant training. The basis of this role is working 37 hours per week (5 days per week) term time, + inset days (39 weeks in total) and offering an actual salary of £21,972 - £23,510 (approximately). (FTE £25,545 - £27,334 WAT grade E pt. 10-14). Informal visits are welcome. Applications will be considered as they are received. Suitable candidates may be interviewed before the closing date therefore early applications are encouraged. St Augustine Academy reserves the right to withdraw the position if an early appointment is made. Don’t miss this opportunity to advance your career and be a part of our Academy’s continued success. Apply today! Staff Benefits • 2 weeks holiday at October half term • A comprehensive CPD programme for all staff • Laptop • Free Car Parking • Meals available on site for all staff between 8am to 2pm • Free meals for all staff on Inset days and Open Evening events • Occupational Sick Pay • Exceptional leave arrangements for family events • Free eye tests for VDU users • A comprehensive EAP (employee assistance programme) with 24 - hour access • Free fitness suite on site About our School St Augustine Academy is a non-selective 11-16 school in Maidstone who is dedicated to fostering excellence in education. We pride ourselves on our supportive community, innovative teaching methods, and commitment to the personal development of both students and staff. Our Christian Ethos helps to make our school a thoughtful community and we are welcoming, positive and open to pupils and staff of all faiths and none. Our Academy has a calm purposeful atmosphere. We strive to broaden horizons and challenge our students to achieve their potential. We offer a rigorous academic curriculum, a strong behaviour policy. We are committed to continual CPD and a positive work life balance for staff. We offer additional training days, support staff to complete additional qualifications and remove unnecessary workload. We are one of six Academies which make up the Woodard Academies Trust (WAT). WAT is part of the Woodard family of schools. Created by founder Nathaniel Woodard in 1848, Woodard is the largest group of independent Church of England schools in England and Wales. Woodard Academies Trust and Woodard Schools share a common ethos and vision: to inspire young people to make a difference. Our ethos reflects our deep commitment to delivering an outstanding education to the students we teach. We prioritise inclusion and value individuals, and excel in delivering pastoral care and personalised learning paths for our students. Our aim is to offer students not only a first-class education, but also to teach them life skills that will provide benefits beyond their time with us. We believe that our academies should enrich the communities they serve and play an active role in their development. DBS Checks This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Amendment Order 1986 and, as such, it will be necessary for a Submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Asylum and Immigration To comply with Asylum and Immigration legislationsse3q\ you will be required (if appointed) to provide one or more documents from the Immigration Act 2006 - List A and B. You must provide proof of current and valid permission to be in the United Kingdom and valid permission to do the type of work offered. St Augustine Academy is an equal opportunities employer. Safeguarding Statement The Academy is committed to safeguarding and promoting the welfare of children and young people and expects all staff, including volunteers, to share in this commitment. All offers of appointment are conditional upon satisfactory pre-employment checks, including an Enhanced Disclosure & Barring Service (DBS) Check, incorporating a Barred List Check. Therefore, individuals on the Children’s Barred list (and Adult’s Barred list, where relevant) should not apply.

About the Role

A rare opportunity has arisen for two hardworking, proactive and customer focused individuals to join the Council’s high performing Finance Support Team.

We have two permanent positions available:-

(1) Full time – 34 hours per week
(2) Part time – 20 hours per week

With new leadership over the past two years, the team of 5 has recently been restructured, and is now going through a period of change, so this is a great opportunity to take on a role that will cover a variety of finance work, covering accounts payable, accounts receivable, and income processing. It also provides support to the wider Finance team and will carry out basic reconciliations.


About Swale Borough Council

Swale Borough Council is a progressive and ambitious Local Authority, located less than an hour from Central London in an attractive and diverse part of Kent involving urban, rural, and coastal areas. We believe that staff are our most valuable asset and we’re committed to attracting and retaining the very best. In recent times we have adapted and evolved to meet the current world by introducing a highly flexible hybrid working policy, along with a 34-hour week, recognising that staff wellbeing and work life balance is high on our agenda.

Our Offer

A range of benefits including:
• 34 hour full time working week with the offices closing at 1:30pm on Friday
• Highly flexible hybrid working opportunities
• Generous holiday entitlement which increases after 5 years LG service plus bank holidays with the option to buy additional leave.
• Additional 3 days leave given to enable a close down of the offices between Christmas and New year.
• Free parking
• Range of flexible working opportunities to accommodate people’s home/work life balance including compressed hours, 9-day fortnight, part time.
• Invitations to staff events to celebrate success and support wellbeing that include holistic therapies and outdoor activities
• Employee Assistance Programme which provides confidential & independent information and access to counsellors
• Local Government Pension Scheme (LGPS) with valuable life cover and financial protection for your family.
• Life Assurance – three times your annual salary (for members of the LGPS)
• Season Ticket Loan - to help with the cost of your rail/ bus journey, to & from work
• Lease car salary sacrifice scheme allowing you to lease a brand-new car. The monthly fee includes insurance, servicing and road tax.
• Annual flu vaccine
• Cycle to work scheme
• Staff benefits discounts on leisure, eating out, holidays and shopping
• Excellent learning and career opportunities for committed individuals
• A professional fee payment, if required for the role


About You

The ideal candidate will be educated to a minimum of 5 GCSE’s level 4 or above (or equivalent) with a specific aptitude for Maths and English.

You should be experienced in the use of Microsoft products including Excel, Word and Outlook.

You should also be able to work on your own initiative, prioritise work to meet deadlines, and be able to contribute as part of a team.

Knowledge and experience of VAT and Construction Industry Tax would also be desirable.


Selection Process

Following the submission of your application form, it will be reviewed by the recruiting manager. Those that are successful in securing an interview can expect a job specific interview assessment.

Swale Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.

If you would like to discuss this position, please contact Hayley Edwards, Finance Support Team Leader on 01795 417013.

Please indicate on your application if you are applying for the part time or full time vacancy.

To apply for the position please visit www.swale.gov.uk/jobs and complete the online application.

Closing Date: Sunday 20 October 2024
Interview Date: Tuesday 5 November 2024

Proud member of the Disability Confident employer scheme

Job Title: Support Worker
Contract Type: Permanent
Salary: £25,965.41 per annum (£27,112.48 per annum is achieved after 18 months successful performance in the role)
Working Hours: 37.5 hours per week.
Working Pattern: 7am- 3pm and 2-10pm on a rolling 6 week rota, including alternate weekends
Location: Maidstone, Kent

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Support Worker You will be working from one of our supported services providing support to our customers in a variety of ways. For example, connecting them with employability coaches and other support agencies, helping them manage their money, signing up for benefits or to move on to a more permanent home. It will be your job to help boost their confidence and support them on their journey as they rebuild their lives. Through all of this you will need to keep records of everything, so there is some admin to do. At times this role is tough, but most of the time it can be incredibly rewarding. You will need to be resilient, empathetic, and able to leave your work at work and not take it home with you. About you We are looking for someone with:

• Experience of working with vulnerable people
• Experience of delivering structured support and risk management
• To be a team player with a caring and empathetic nature with a resilient, can-do attitude, able to work as part of a team
• An understanding of supporting vulnerable people – this could include having your own lived experience of homelessness or drug or alcohol addiction.
• Ability to work flexible hours to meet customer and business needs, which may not include normal office hours and may include lone working

Why Riverside? At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you’ll enjoy:

• Competitive pay & generous pension
• 28 days holidays plus bank holidays (pro rata) *delete for Full Time
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment.

Join us as a Care Team Leader to inspire the next generation of Support Workers.
Lifeways are looking for a Care Team Leader to work alongside our Service Manager in the leadership and day-to-day management of our established service , this is an exciting opportunity to join our established team. Lifeways offer genuine, rewarding career progression and investment in recognised qualifications.

37.5 hours per week
Our Team leader work a mix of shifts with allocated time for administration duties
Opportunity to gain health and social care qualifications funded by Lifeways.
Free DBS check.
Discounts and cashback at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via Lifeways Rewards.
Cycle to work scheme.
Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
Free access to the employee assistance program which provides advice and support.
Blue Light Card.
For this service we require staff who are able and willing to drive our company cars, therefore you must hold a full UK Driving Licence.

Applicants from experienced Care Team Leaders/Senior Support Workers holding an NVQ / QCF in Health & Social Care, (or equivalent) would be an advantage. However, if you are a dedicated Care Assistant or Carer with a solid track record, and the ambition to progress - Lifeways can offer you excellent training and ongoing development for you to enjoy a rewarding career with us.

As Team Leader you will lead and motivate a team of support workers ensuring that excellent person-centred care and support is delivered to people supported by Lifeways to enable them to live a fulfilling and independent life.

You will be involved in the recruitment of, and the ongoing development of support workers by carrying out staff supervisions, candidate interviews and providing general guidance and expertise. You will possess excellent communication skills to communicate effectively with staff, people we support and outside professionals. In addition, good written communication and IT skills for record keeping.

Ref: LWGSO

Service Care Solutions are working with a Housing Association who have a vacancy for a Caretaker based out of Maidstone, Kent

In this role, you will be responsible for maintaining the estate and communal areas to a high quality cleaning standard and maintaining a safe and aesthetically pleasing environment for residents and members of the public.

Summary of Tasks & Responsibilities:

• Attend to cleaning tasks in compliance with schedules and frequencies defined for each estate
• Report Emergencies, communal repairs and any incidents of vandalism
• Keep Internal and External areas free of graffiti
• Manage bin areas including disinfect, rotate position for collection, deep clean etc.
• Act as a point of contact for residents and ensure good communication is kept with all teams and departments.
• Identify hazards and complete risk assessments on a daily basis and take remedial action as necessary.
• Grit estate access paths and roads when snow/ice expected.
• To comply with any COSHH regulations which apply to cleaning materials that are used.

The ideal candidate for the role;

• Previous experience of cleaning and caretaking or similar
• Good customer service skills and can remain courteous and polite at all times
• Identify repairs within the blocks and report them
• Hold a Full UK Driving License

Applicants will need to have an understanding of Health and Safety, be customer focused, with strong communication skills. Ideally, you will have knowledge of COSHH Regulations.

For more details on this vacancy, please email Prakash at prakash.panchani@servicecare.org.uk or call 01772 208967

Job Description

Registered Learning Disabilities Nurse

Salary: Up to £34,000

Rotation of day and night shifts

The successful candidate will provide high-quality care and support to patients with acute mental health conditions and those with addictions. Our client provides world class treatment for a range of mental health conditions, including private autism assessments for adults.

Qualifications

• Valid UK NMC registration, with a Registered Learning Disability Nurse (RNLD) qualification
• Proven experience in a similar role
• Strong communication and interpersonal skills
• Ability to work effectively within a multidisciplinary team

Benefits:

• Company pension scheme
• Onsite parking
• Subsidised meals
• Access to industry leading training
• Free DBS check
• Paid NMC renewal fee

Responsibilities

• Provide person-centred care and support to individuals with mental health conditions
• Administer medications and treatments as prescribed
• Collaborate with multidisciplinary teams to develop and implement care plans
• Monitor and report any changes in patients' condition
• Advocate for the rights and needs of patients
• Ensure all care is delivered in line with regulatory standards and best practices

Reference: WILL80000/JG

INDNUR

We are seeking a reliable and motivated Electoral Canvasser to assist with the annual electoral registration canvass. This role involves visiting households within a designated area, collecting completed household enquiry forms, and ensuring accurate information is provided for electoral registration. It is a critical role in supporting the democratic process.

Please note you will be asked to use your own vehicle and you must have appropriate motor insurance to use the car for work purposes. In addition to the hourly rate you will be paid a mileage fee

Job Title: Electoral Canvasser
Location: Various locations in the Ashford area
Contract Type: Temporary - 3 weeks
Hours: 27.5 hours per week (Monday to Friday, 5.5 hours/day, to be completed by 4pm)
Start Date: 14th October 2024

Job Role -

• Visit assigned properties to collect household enquiry forms.
• Ensure forms are fully completed and provide assistance where needed.
• Leave calling cards, additional forms, and return envelopes at properties where no contact is made.
• Return collected forms to the Electoral Services office weekly and update progress.
• Record information on properties, including identifying new or non-existent properties.
• Sort and organize completed forms for submission.
• Attend training sessions on canvassing duties and health & safety procedures.
• Work independently and comply with all relevant policies, including confidentiality.

Candidate Requirements -

• Access to transport and a valid driver's license (Essential)
• Basic numeracy and literacy skills (Essential).
• Well-developed oral communication skills, with the ability to communicate effectively and tactfully with the public (Essential).
• Experience working in customer service or a similar public-facing role (Desirable).
• Ability to meet deadlines and manage time effectively.
• Ability to work independently while being part of a wider team.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk

The following are the core responsibilities of the Care Navigator/ Administrator. There may be, on occasion, a requirement to carry out other tasks. Please see attached document for full job description. a. Process and effectively signpost patients to the appropriate healthcare professional depending on the presenting condition b. Answer incoming phone calls, transferring calls or dealing with the callers requests appropriately including by-pass line. c. To be helpful and friendly to patients who make contact with the practice by phone or in person providing the best possible patient service. d. Making appointments for patients, taking requests for home visits and answering queries in a friendly and helpful manner. e. To keep patients informed of any delays or problems when they are in the practice and deal with any concerns that may arise. f. To assist with cancelling and rescheduling appointments as required. g. Supporting the clinical team with requests. h. Ensuring Care Navigator/Administrator tasks are completed. i. Ensure adequate supplies of registration forms are available. If taking in registration forms at reception to ensure patient has completed the form fully. j. Ordering ambulances and interpreters for patients as required. k. Checking patient details are current and correct and then update patient records. l. To fully understand how the telephone system works. m. To work as a team member with your admin and Care Navigators colleagues. n. Understand the patient complaints procedure and adhere to. o. To ensure that the patient waiting areas are clean and tidy. At the end of each session to tidy up rooms and tidy up any magazines and leaflets. p. In conjunction with the Medicines Co-ordinator, ensure that patients are aware of the 72 hour turn-around for prescription requests. q. Be aware of all Care Navigator/Administrator and office protocols. r. Become familiar with Hospital & laboratory courier collections & ensure procedure is adhered to. s. Be aware of non-NHS & private services charges, how to accept payments & issue receipt, and that these are recorded accordingly in the petty cash ledger book. t. To open and close the practice, checking security and setting the alarms as necessary. u. At the end of the day, secure building, checking that all windows are closed & locked, blinds closed, necessary plugs are out of sockets, switch off lights, switch on burglar alarm. Administrative duties To process registering new patients, making up notes and entering their details on the computer system. To process new arrivals and deductions. To support with GP Links. Management of the generic inbox Scanning and coding all clinical documents. Using the electronic filing system to complete filing. Dealing with internal and external post To complete admin tasks and support with Econsults. To undertake photo-copying and other basic office duties as directed by members of the team. To deal with queries for further information from hospitals or other local providers about patients. To assist in preparing and sending out practice correspondence. Ensure that the system is operational at the beginning of each day & switched on to the answer phone with the correct tape at lunchtime & at the end of each day. (Downham Site only)

Service Advisor Vacancy - Maidstone
Salary: up to £30,000 Basic OTE £35,000 and company benefits
Working hours: Monday to Friday, 8am - 6pm, Saturday Mornings on a rota - full time, permanent position

OC18896

We have a new vacancy for a Service Advisor for my client's main dealership in Maidstone. Excellent opportunity for a Service Advisor to join a high performing team. This role suits a Service Advisor looking for a long-term role.

Fantastic benefits package that includes:

• Competitive starting salary
• Company pension scheme

Role:

• This Service Advisor position entails dealing with the customer as they wish to book their vehicle into the workshop. Delivering high levels of customer service you will find their requirements and advise on cost, time scale and what exactly will happen
• The role is with a busy dealership that requires someone who can deal with the volumes while delivering a high standard of customer service

Requirement:

• The right individual must have previous motor trade experience. We may consider someone from an independent garage who can show the knowledge, confidence and driven manner.
• Have a steady work history
• At least 2 years' experience working within the motor trade / car dealership as a Service Advisor
• Pinnacle or Kerridge experience is preferable but not essential. Having experience with some sort of dealership system.
• Looking for a confident, friendly and professional individual with a strong customer service background.

All applications will be treated with the utmost confidentiality

INDAS

Consultant: Ryan Scholes

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Kitchen Assistant Rochester - £11.45 ph

Typical Shifts are: 8 hours per week from 6-8pm four evenings a week

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for a Kitchen Assistant to join us in our ABI (Acquired Brain Injury) service in Rochester. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Kitchen Assistant / Porter with us you'll be enhancing the quality of life of the people we support through the preparation and cooking of nutritious, balanced meals. Our Kitchen Assistants are the backbone of the kitchen, ensuring it is cleaned to a high standard, checking in kitchen deliveries and stock take, food preparation, working closely alongside other kitchen colleagues and working closely with our colleagues that provide support to help them further enhance the people we support’s independent living skills.

This is an amazing role for someone who is looking to really make a difference to the lives of others.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

What skills and experience we're looking for

THE ROLE

Required for immediate start, the Trustees are seeking to appoint a Behaviour and Pastoral Support Assistant to provide pastoral support for students at The Charles Dickens School. The successful candidate will be joining a team of highly experienced and well-qualified colleagues and will be supported with induction and training for career development. The post will address the needs of children, supporting them in overcoming barriers to learning and enabling them to achieve their full potential, thereby supporting the School to raise standards of achievement, improvement, attendance and raise standards of behaviour.

The successful candidate needs to be proactive, approachable and a good listener and act as a positive role model to students. A good standard of Education (Level 3) together with good numeracy and literacy skills (GCSE English and Maths or equivalent) are required and at least 2 years’ experience of working with secondary school students is desirable. You will be a joining a successful pastoral and behaviour team which will expand further as the school grows.

This is a term time only role with two staff development days.

Hours are 37 per week, 08.00 – 16.00 Mon – Thurs, 08.00 – 15.30 Fri (to include 30 minutes unpaid lunch break)

Deadline: Friday 18 October at 9am.Interview date: TBC

Early applications are encouraged and we retain the right to fill the vacancy before the deadline date.

How To Apply

Applications for this post should be made online only using the School’s application form. CVs will not be accepted. Visit the website and click on Recruitment for more information. Please email your application to recruitment@bartoncourt.org.

If you wish to discuss the post or to arrange a visit, please contact the Personnel Department on recruitment@bartoncourt.org.

The Charles Dickens Schools is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The post is subject to an Enhanced Disclosure application via the Disclosure & Barring Service and a check against the ISA Barred List for Children.

We reserve the right to close this vacancy early and proceed to interview upon receipt of a number of suitably qualified applications. All candidates are advised to refer to the job description and person specification before making an application.

In line with KCSIE 2023 guidance, as part of the shortlisting process, the Trust reserves the right to conduct an online search on shortlisted candidates as part of our due diligence and any relevant information found concerning a candidate's suitability to work with children will be discussed at interview stage.

Our safeguarding practices prevent us from accepting CV’s.

Barton Court Academy Trust embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered.

Further details and information about the Trust can be found on our website page.

A commitment to staff welfare and promoting BCAT core values is at the heart of this role.

What the school offers its staff

THE TRUST

Barton Court Academy Trust (BCAT) is a multi-academy Trust which was established in 2017.

It currently consists of three secondary schools: Barton Court Grammar School, an 11-18 years, mixed selective school in the heart of Canterbury, rated “Good” with many outstanding features by Ofsted in February 2020; The Charles Dickens School, an 11-16 years mixed non-selective school in Broadstairs, rated “Good” by Ofsted in March 2023 and Barton Manor Free School, an 11–18 years non-selective mixed school in the heart of Canterbury which opened to Year 7 in September 2022 and as the school grows now has Y7, 8 and 9 from September 2024.

OUR SCHOOL

The Charles Dickens School is a successful, over-subscribed, non-selective 11-16 school located in Broadstairs, Kent. We have a vision and a determination to provide our community with an excellent school and we are making great progress towards this. Our results in 2022 identified us as the most improved school in Kent (out of 101 secondary schools) and one of the most improved schools in the country, and our results in 2023 are similarly strong. Schools Week identified us as the 8th most improved school in the country between 2019 and 2023, for schools with an above average proportion of Pupil Premium pupils. Our recent Ofsted Inspection in March 2023 graded the School "Good" in every category.

To work here is to embrace the challenges of an economically-diverse community and understand the influence education has in addressing social immobility. There are few schools in the country where a teacher’s ability to change lives is so evident. Without hyperbole, this is a career-defining mission. We’re looking for brilliant people to join us on our journey.

The School has excellent facilities. All rooms are equipped with state-of-the art electronic interactive whiteboards. There are excellent specialist facilities for sport, hospitality, engineering, dance, drama, music and art. We have a Specialist Resource Provision for visually-impaired children. We offer and value a broad curriculum aimed at promoting talent beyond traditional academic subjects. Our significant investment in professional development drives colleagues’ continuous improvement. This is a place where everyone improves regardless of their career stage.

Commitment to safeguarding

In line with KCSIE 2022 guidance, part of the shortlisting process, the Trust reserves the right to conduct an online search on shortlisted candidates as part of our due diligence and any relevant information found concerning a candidate's suitability to work with children will be discussed at interview stage. The Charles Dickens School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The post is subject to an Enhanced Disclosure application via the Disclosure & Barring Service and check against the ISA Barred List for Children.

Accountable to	Locality Manager
Hours of work	37.5 hours
Location	Tonbridge

Role Overview

You will be responsible for supporting the Service Manager and be the point of contact for the rest of the team when the Service manager is off site. You will be carrying out care needs assessments, creating and maintaining person centred support plans and ensuring high quality support is being provided to each of the people that we support along with the staff teams. Carrying out other duties designated by the Manager which may include delegation of duties to support workers. You will always promote good practice and act as an effective and positive role model. Your working hours will be a mix of on rota and off rota time. During your on rota time, you will be required to work alone with the people you support or as part of a team, and may be required to provide support in any location appropriate to meet the needs of the service.

Key Responsibilities

• You will have overall responsibility for the development and implementation of individuals’ support plans, including assessment and relevant risk assessments for new People we support.
• You will encourage the people you support to take an active role in all aspects of daily living, and ensure the appropriate level of individual care and support is identified;
• Manage the review and maintenance of all support plans to ensure the ongoing suitability of the support that is being provided, including daily outings, holidays or recreational pursuits.
• Assisting with individuals’ care, including personal care and assisting with bathing in order to maintain a high standard of hygiene where the individual requires this. This may include people moving techniques, using hoists and repositioning individuals as required to maintain health and safety requirements
• Participating in and assisting to plan and arrange individuals’ daily outings, holidays or recreational pursuits when required in order to assist the people you support with all aspects of their daily life.
• Building working relationships and engage in positive communication with individuals, families, advocates and other professional colleagues to support individuals as required
• Undertaking and/or assisting individuals with household activities such as cooking, mealtimes, laundering and cleaning in order to promote a healthy environment for the people you support and the promotion of independent living.
• Recording and completing any appropriate documentation in order to ensure that individuals’ records, observations, or other documents are accurate and informative. Compiling reports for contractual or company compliance may also be required. You will provide this information upon request to the Locality Manager.
• Ensuring that all people we support have up to date medications and MAR charts, in accordance with the company’s Administration of Medication Policy; including staff medication competencies and regular audits of Medication records
• Maintaining compliance and support of staff through coordination and completion of supervision, appraisal and team meetings and spot checks as per Company policy including participating in the recruitment and induction of new staff.
• Attending, participating and contributing to relevant multi-disciplinary meetings for the people that we support.
• Ensure High standards of care and support are delivered through pro-active auditing.
• Organise, attend, participate and contribute to team meetings when required to promote communication within the team.
• Ensure good governance through participation and completion of the auditing process
• Ensure staff teams are supported and managed through good leadership and management paying attention to the completion of supervisions.
• Undertaking all training (including statutory) relevant to the needs of the service and the people you support and according to relevant legislation, in order to professionally develop and gain skills beneficial to the individuals.
• Ensuring all policies and procedures applicable to the service and the company are followed and understood in order to comply with regulations and good practice.
• Working shifts and visits on a staffing rota including weekdays, weekends, split shifts, wake nights, sleep-in and bank holidays as required, and at multiple sites.

You may be required to undertake other duties commensurate to your role and/or working hours, as may reasonably be required of you at any other sites or premises, locations in the community, and within the homes of people we support. The Company may reasonably require you to meet the changing needs of service provision.

This is a description of the job as it is at present. However, the Company may periodically review your job description and update it to ensure that it relates to the job as when being performed. It is the Company's aim to reach agreement on reasonable changes, but if agreement is not possible the Company reserves the right to insist on changes to your job description, after consultation with you.

Person Specification

Post: Team Leader
	Essential	Desirable	How and When Tested ?
Education/Qualification	Willingness to work towards NVQ in Care & Management	NVQ3/SVQ3 in Care (or equivalent)	Application form / CV Competency based interview and assessment Copy of certificates
Skills/Abilities	Ability to work as part of a team and without supervision Can demonstrate the ability to manage a caseload effectively, dealing with unexpected issues Understanding of the principles of high quality person centred care and support and non-discriminatory care practice Ability to maintain clear written and electronic records ensuring reports are accurate and informative. Knowledge of how to recognise abuse and follow safeguarding procedures Good communication skills Ability to build and maintain professional relationships with GPs, social workers etc. General administration skills		Application Form Interview References
Experience	Experience of working in various settings and with people with different support needs Experience of maintaining accurate basic financial records, (e.g., petty cash) Experience of writing or contributing to the writing of details support plans	Experience of supervising and taking on-going responsibility for a team Experiences of mentoring, and supporting a staff team	Interview References
Knowledge	Knowledge of relevant regulations and legislation The principles of care in the community and a commitment to ordinary life principles Knowledge of support planning and person-centred Planning	Experience of writing support programmes and individual support plans.	Interview References
Personal attributes	Proactive Flexible Efficient Organised Approachable Reliable Motivated Professional Effective communicator		Interview References
Other Requirements	Flexible working across 7 days, including weekdays, weekends, and bank holidays Full UK driving licence and own transport		Driving Licence check