Total 393 Customer Service job vacancies in Bournemouth, Dorset, bh1 1rw

Job Title: Coordinator - Operations Support (Admin and Clerical)
Salary: £12.83 P/H PAYE (Inclusive of Holiday Pay) | £14.24 P/H LTD Umbrella
Hours: 37 Hours Per Week
Type: Temporary Ongoing
Location: Blandford Forum, DT11 | Hybrid
Start Date: ASAP
Work Pattern: Monday - Friday| 09:00am - 17:00pm.

Are you ready to make a real difference in people's lives? Join our client as a Coordinator - Operations Support and be part of a team committed to delivering high-quality services to our residents. Based in our client's Blandford Office, you'll play a vital role in scheduling repairs and maintenance, ensuring efficient and timely outcomes for our customers.

Key Duties and Responsibilities:

• Receive and manage work orders, scheduling work diaries for trades staff.
• Liaise with trades teams and other repair staff to meet appointment targets.
• Communicate with residents to confirm their scheduled repair and maintenance works.
• Maintain accurate records and ensure data compliance in relevant systems.
• Support improvement initiatives and assist with complaint resolution.
• Monitor performance and operational efficiency to avoid risks and drive improvements.
• Process purchase orders and invoices to meet financial and compliance goals.

Qualifications and Experience:

• Experience in scheduling or operational roles in a fast-paced, customer-focused environment.
• Proficiency with multiple systems and an understanding of data management.
• Strong understanding of safety compliance processes and procedures.
• Excellent interpersonal, communication, and stakeholder management skills.
• A collaborative mindset with a commitment to promoting inclusivity, equality, and diversity.

If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk

We are pleased to announce we have an exciting opportunity here at Potens for Support Workers.
What we’ll give you:
We will ensure you are rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
• £12.50 per hour.
• Full time 40 hours per week.
• Working every other weekend.
• Contributory pension scheme.
• Confidential, supportive Employee Assistance Programme, accessible 24/7.
• Paid comprehensive learning and development opportunities so we can invest in your future – including internal leadership competency sessions and recognised qualifications (level 2 to level 5 NVQ in Health & Social Care).
• New to care? You can complete your care certificate with us.
• Access to attractive and exclusive employee benefits including savings on shopping, leisure, and household expenses.
• A generous referral scheme.
Here at Redwood House in Broadstone, Poole, we provide a 5-bedroom supported living service, supporting a range of people ages 18 to 35. The people we support have learning disabilities, ASD, and other health needs.
What you’ll be doing:
• Promoting and supporting independent living skills.
• Encouraging choice and involvement.
• Facilitating access to community activities.
• Supporting with a small amount of personal care.
• Shifts will take place between the hours of 8 am and 10 pm and will include a mixture of days and evenings.
• There is 1 sleep shift available each week.
• Working every other weekend.
Who you are:
• Flexibility is needed to work across all shift patterns.
• Highly motivated with a ‘can do’ attitude.
• Team player.
• Willing to learn.
Who we are:
We are a national provider of health, social, and education services with over 35 years of experience. Our employees are the driving force behind the fantastic care and support being delivered to hundreds of adults and children across the UK. Our teams are purposeful, positive, and progressive. They work hard to empower the people we support to have a voice, achieve their goals, and change their lives. We are always looking for committed, proactive, and passionate people to join us and create even more opportunities for the people we support. Join our team and have the satisfaction of knowing you’ve changed someone’s life and, in return for your hard work and passion we can give you real meaning and purpose in your work.
Safeguarding
Potens is committed to safeguarding and promotes the welfare of the people we support throughout our facilities. All applicants will be subject to robust pre-employment checks prior to appointment; including but not exhaustive; enhanced DBS, and a minimum of two satisfactory references. Our checks will be service and role-specific and can be discussed pre-application if required. To view our policy on recruitment of ex-offenders please see full details Potens-Recruitment-Ex-Offenders-Policy.doc (live.com)
Diversity
We champion diversity, and we understand the importance of our teams representing the communities and people we support. Here at Potens, you’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live independently, healthier, happier lives and doing our part to make a better working environment where all feel welcome and supported.

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. Dorset HealthCare is in partnership withThe Princes Trustto support people getting into work, as part of this partnership, we offer an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. Please contact dhc.wideningparticipation@nhs.net to access the support.

Service Desk Analyst
3-Month Contract
£15.62 Per hour Umbrella
Bournemouth

Your New Company
A large public sector client looking for a Service Desk Analyst with excellent customer service skills to join the team due to staff illness and busy period.

The Service Desk Analyst provides services and support relating to existing standard applications and infrastructure, as well as managing and fulfilling requests for service. The Service Desk provides the first point of contact for all IT related issues and requests.

General Responsibilities
* Incident management
* Daily System Checks
* Comply with all company policies and procedures, including but not limited to:
* IT Usage Policy


General Skills
* Understanding of IT operational support frameworks.
* Provide a service of excellence
* Follow process documentation and instruction to ensure the resolution of incidents and
Fulfilment of requests according to the requirements of the business
* Capture and record all information and data as directed by the IT Management System
* Carry out qualitative checks on all relevant IT systems
* Carry out general administrative tasks
* Communication of potential/current issues with all team members
* Management of workload demands within tight deadlines
* Undertake such other duties as may be delegated by the Head of IT Service Desk or others in direct line management.
* Undertake such other reasonable duties, commensurate with the job holder's experience and qualifications, as may be required for the smooth operation of the business


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

A large public sector organisation, based in Bournemouth, are looking to recruit an IT Desktop Support Team Lead to help oversee the junior members in the IT team. This is a permanent role, fully on-site based in Bournemouth.
Your new roleAs the IT Desktop Support Team Lead, you will be ensuring that the IT support functions professionally and provides quality service that meets the needs of the organisation.
Daily responsibilities would include supporting the overall infrastructure, being the acting lead to the 7 junior members in the team to support existing hardware and software.
Overall, the IT Desktop Support Team Lead position requires an individual with a friendly personality and ability to communicate effectively across teams would be an asset.
What you'll need to succeed

• Support undeployed applications
• Building PC's
• Packaging applications
• Microsoft System Centre Configuration Manager
• IT Service Desk experience
• Ability to work in a fast-paced environment
• Strong communication and interpersonal skills
• Resilience
• Ability to prioritise and manage
• Develop, implement, monitor and maintain standards, processes and procedures

What you'll get in return

• Salary up to £36,000
• Development opportunities with salary increases
• Access to Discount Schemes at multiple retailers
• Enrolment into the NEST Pension Scheme

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call/email Sophia Redpath now. Email: this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Support Worker, you will be working as part of a focused team in maintaining the personal care needs of our residents, respecting their dignity and promoting their independence at all times. You will also ensure that our care services are of a consistently high standard and help in caring for our residents, and undertake other general day-to-day activities in our home.

Reports to: Nurse/Senior Support Worker



This role could be for you if you have;

- A caring and patient nature.
- Excellent communication skills.
- The ability to work well under pressure.
- Previous experience as a carer is preferred, but not essential.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Assistant.

The Role


Helping residents to remain as active and independent as possible
Support residents with personal care and mealtimes
Helping identify residents’ unique goals and implement personalised care plans
Supporting residents to explore new interests and engage in physical activities in a motivating and homely environment


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


New to Care?

We have our own Learning Academy to provide excellent training and induction programs for all new carers and support workers and we will give you all that’s needed to have a successful career as a carer with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

Full Time/Permanent: Full-time, permanent

Unqualified Salary: Base salary of £23,063.04 earning up to £30,807.04 with sleep in shifts.

Qualified Salary (full diploma Level 4 qualified upgraded from Level 3): Base salary of £25,565.54 earning up to £33,309.54 with sleep in shifts.

Location: Dorchester

Specific Hours: Shift pattern on rotation

Who are we?

Budwood, a part of Polaris Community, are a local business providing Residential Care and Support to children and young people with emotional behavioural difficulties as well as social and emotional mental health. Our young people here may have experienced adverse childhood experiences and so the aim of the service is to provide them with a stable comfortable home. As such, they will receive high levels of support and guidance to keep them safe as well as guidance to enable them to learn new skills to help with a successful transition to independence and adulthood.

We are looking for passionate Residential Support Workers to join one of our homes in Dorchester. You will be a part of a team that provide flexible and individual care packages towards all our children and young adults. Working for Budwood, you will be joining a supportive and collaborative team which recognises you as an individual. All staff are trained in 'Developmental Trauma' and therapeutic parenting to best aid your understanding and ability to provide young people with the best support possible.

Main Duties and Requirements:

• Experience of working with children and young people as well as understanding of the issues that face young people in care
• Flexibility in your availability as you will be required to work 7 x 24 hour shifts including sleep ins over a 3 week rotation- 09:00am- 09:30am the following day
• Promoting, safeguarding and protecting the welfare of our young people
• Establishing and maintaining positive and trusting relationships with our young people
• To work well as part of a team and must be able to accept direction and guidance
• Encouraging the development of the individual interests of our young people
• Hold Residential Childcare/Families Practitioner Diploma/Children and Young People's Workforce/NVQ Level 3 in Health & Social Care or equivalent - or be willing to work towards a required qualification and upgrade to a Level 4 diploma
• Have a full UK driving licence and car as this role will involve travelling.
• Excellent communication and listening skills
• Be willing to learn
• Be able to work well as part of a small team
• Be willing to undertake a DBS check at enhanced level if successful for the position. Your DBS check shall be paid for by ourselves
• Experience with Emotional Behavioural Disorder, Social/Residential Work or Youth Work would be advantageous.

Benefits of working for Budwood:

• A sleep-in allowance of £64 per night
• Up to 6 week's holiday per year
• All meals on duty are provided
• Company pension
• Access to our Exchange Employee Discount Scheme
• Access to wellbeing programmes via our Exchange Provision
• Comprehensive training programme, followed by a comprehensive and ongoing CPD Programme
• Promotion opportunities
• Monthly clinical and professional supervisions, access to therapeutic support

Budwood Limited is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. The company is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be subject to a DBS check at enhanced level if successful for the position.

INDRESMP

Contract: Full-time, permanent

Unqualified Salary: Base salary of £23,063.04 earning up to £30,807.04 with sleep in shifts.

Qualified Salary (full diploma Level 4 qualified upgraded from Level 3): Base salary of £25,565.54 earning up to £33,309.54 with sleep in shifts.

Location: Bournemouth

Specific Hours: Shift pattern on rotation

Who are we?

Budwood, a part of Polaris Community, are a local business providing Residential Care and Support to children and young people with emotional behavioural difficulties as well as social and emotional mental health. Our young people here may have experienced adverse childhood experiences and so the aim of the service is to provide them with a stable comfortable home. As such, they will receive high levels of support and guidance to keep them safe as well as guidance to enable them to learn new skills to help with a successful transition to independence and adulthood.

We are looking for passionate Residential Support Workers to join one of our homes in Bournemouth. You will be a part of a team that provide flexible and individual care packages towards all our children and young adults. Working for Budwood, you will be joining a supportive and collaborative team which recognises you as an individual. All staff are trained in 'Developmental Trauma' and therapeutic parenting to best aid your understanding and ability to provide young people with the best support possible.

Main Duties and Requirements:

• Experience of working with children and young people as well as understanding of the issues that face young people in care
• Flexibility in your availability as you will be required to work 7 x 24 hour shifts including sleep ins over a 3 week rotation- 09:00am- 09:30am the following day
• Promoting, safeguarding and protecting the welfare of our young people
• Establishing and maintaining positive and trusting relationships with our young people
• To work well as part of a team and must be able to accept direction and guidance
• Encouraging the development of the individual interests of our young people
• Hold Residential Childcare/Families Practitioner Diploma/Children and Young People's Workforce/NVQ Level 3 in Health & Social Care or equivalent - or be willing to work towards a required qualification and upgrade to a Level 4 diploma
• Have a full UK driving licence and car as this role will involve travelling.
• Excellent communication and listening skills
• Be willing to learn
• Be able to work well as part of a small team
• Be willing to undertake a DBS check at enhanced level if successful for the position. Your DBS check shall be paid for by ourselves
• Experience with Emotional Behavioural Disorder, Social/Residential Work or Youth Work would be advantageous.

Benefits of working for Budwood:

• A sleep-in allowance of £64 per night
• Up to 6 week's holiday per year
• All meals on duty are provided
• Company pension
• Access to our Exchange Employee Discount Scheme
• Access to wellbeing programmes via our Exchange Provision
• Comprehensive training programme, followed by a comprehensive and ongoing CPD Programme
• Promotion opportunities
• Monthly clinical and professional supervisions, access to therapeutic support

Budwood Limited is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. The company is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be subject to a DBS check at enhanced level if successful for the position.

INDRESMP

Full-time, permanent

Unqualified Salary: Base salary of £23,063.04 earning up to £30,807.04 with sleep in shifts.

Qualified Salary (full diploma Level 4 qualified upgraded from Level 3): Base salary of £25,565.54 earning up to £33,309.54 with sleep in shifts.

Location: Poole

Specific Hours: Shift pattern on rotation

Who are we?

Budwood, a part of Polaris Community, are a local business providing Residential Care and Support to children and young people with emotional behavioural difficulties as well as social and emotional mental health. Our young people here may have experienced adverse childhood experiences and so the aim of the service is to provide them with a stable comfortable home. As such, they will receive high levels of support and guidance to keep them safe as well as guidance to enable them to learn new skills to help with a successful transition to independence and adulthood.

We are looking for passionate Residential Support Workers to join one of our homes in Poole. You will be a part of a team that provide flexible and individual care packages towards all our children and young adults. Working for Budwood, you will be joining a supportive and collaborative team which recognises you as an individual. All staff are trained in 'Developmental Trauma' and therapeutic parenting to best aid your understanding and ability to provide young people with the best support possible.

Main Duties and Requirements:

• Experience of working with children and young people as well as understanding of the issues that face young people in care
• Flexibility in your availability as you will be required to work 7 x 24 hour shifts including sleep ins over a 3 week rotation- 09:00am- 09:30am the following day
• Promoting, safeguarding and protecting the welfare of our young people
• Establishing and maintaining positive and trusting relationships with our young people
• To work well as part of a team and must be able to accept direction and guidance
• Encouraging the development of the individual interests of our young people
• Hold Residential Childcare/Families Practitioner Diploma/Children and Young People's Workforce/NVQ Level 3 in Health & Social Care or equivalent - or be willing to work towards a required qualification and upgrade to a Level 4 diploma
• Have a full UK driving licence and car as this role will involve travelling.
• Excellent communication and listening skills
• Be willing to learn
• Be able to work well as part of a small team
• Be willing to undertake a DBS check at enhanced level if successful for the position. Your DBS check shall be paid for by ourselves
• Experience with Emotional Behavioural Disorder, Social/Residential Work or Youth Work would be advantageous.

Benefits of working for Budwood:

• A sleep-in allowance of £64 per night
• Up to 6 week's holiday per year
• All meals on duty are provided
• Company pension
• Access to our Exchange Employee Discount Scheme
• Access to wellbeing programmes via our Exchange Provision
• Comprehensive training programme, followed by a comprehensive and ongoing CPD Programme
• Promotion opportunities
• Monthly clinical and professional supervisions, access to therapeutic support

Budwood Limited is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. The company is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be subject to a DBS check at enhanced level if successful for the position.

INDRESMP

Essential requirements Dental Registration with the GDCCompleted Foundation TrainingMust have English Performers NumberUp to date on mandatory and recommended dental training.Dentist with at least 2-years of post qualification experience.Experience of working within a range of NHS dental environments.Ability to work independently.Ability to communicate effectively and lead a clinical dental team.Ability to quicky develop rapport.Professional attitude.Willing to be flexible.Maintain composure in stressful environments.Ability to manage workload and prioritise effectively.Empathy and understanding. Desirable requirements Postgraduate skills and qualifications.Understanding of the wider dental system

Sugarman Health and Wellbeing is one of the UKs leading healthcare recruitment and care providers, specialising care and support with individuals who have Complex Needs and Social Care; Tailored to our service users' needs to promote independence and companionship.

Role: Healthcare Assistant

Shifts: 12 Hour Nights, 8PM - 8AM

Salary: £14 - £15 per hour

Location: DT6, Bridport

Job Type: Part Time

Shifts on offer*: Night, 8PM - 8AM

*Shifts Times are set times, but Monday to Sunday flexibility on offer depending on availability.

The Service User

This is a young paediatric package looking for someone confident to provide care based around the following:

• Dual Lumen Tracheostomies
• PEG Feeding
• Cerebral Palsy(With developmental delay)
• Tissue Viability
• Challenging Behaviours
• Epileptic seizures via Lennox Gastaut Syndrome

About the Role

Sugarman Health and Wellbeing are looking for a Healthcare Assistant who can support in and around the Weymouth area, to support across two young male service users who has a PEG, Learning Disabilities,Atresia of airways,Oxygen and other complex needs. Our Healthcare Assistant roles are also doubled up as a companionship role by building up key relationships and promoting independence through daily tasks for our service user within his own home environment and especially within the community.

What are the Benefits?

• Theoretical and Practical training is provided to ensure you have the correct skills and give yourself the opportunity to upskill yourself in the sector.

• Career development opportunities.

• NVQ level 2 and 3 in Health and Social Care *Please enquire for more information*

• Ongoing support from our Office Team, Registered Managers and Clinical Nurses.

• Weekly Pay via PAYE or Umbrella Schemes

• DBS application registered with Sugarman Health and Wellbeing

Requirements for the Role

Here at Sugarman Health and Wellbeing, we are looking for an outgoing bubbly candidate, who can show their best assets on providing the highest quality of support.

• A minimum of 6 months of professional UK Care experience.

• Complex Care experience is mandatory.

• To provide the correct compliance documents including updated Right to Work and original DBS certificate.

• Must be a Driver holding a Full UK Driving License if living outside if the Weymouth area, due to access of Public Transport.
• Experience with Tracheostomy, Vent, Epilepsy and Medication Administration.

How to Apply?

Please submit a copy of your updated CV. If successful, a member of our Recruitment Team will contact you to discuss your interests and experiences in further detail.

Sugarman Health and Wellbeing is an equal opportunities employer and welcomes applications regardless of sex, age, race, sexual orientation, gender reassignment, marriage and civil partnership, religion and belief, pregnancy and maternity or disability.

#SHDOR

Sugarman Health and Wellbeing is one of the UKs leading healthcare recruitment and care providers, specialising care and support with individuals who have Complex Needs and Social Care; Tailored to our service users' needs to promote independence and companionship.

Role: Healthcare Assistant

Salary: Monday - Friday £14ph, Weekends £15ph

Location: BH20, Wareham

Job Type: Full Time/ Part Time

Shifts on offer*: Monday to Thursday 4.15pm - 10pm, Weekends 10am - 5pm

*Shifts Times are set times, but Monday to Sunday flexibility on offer depending on availability.

About the Role

Sugarman Health and Wellbeing are looking for a Healthcare Assistant who can support in the Wareham area, to support a young female service user in her mid-Teens who has a PEG and requires support with Suctioning and other complex care needs. Our Healthcare Assistant roles are also doubled up as a companionship role by building up key relationships and promoting independence through daily tasks for our service user within her own home environment and especially within the community.

Activities will include playing board games/ puzzles, watching TV, socilising with her friends and family, going for long walks, but most importantly, suggesting new ideas and opportunities that serve the service users' best interests, by going above and beyond. Our Service user wants to maintain a healthy lifestyle, and have a structured routine in order to keep her safe and effective at all times.

She is non-verbal but can communicate through facial expressions and body language through she enjoys and wants to do. You will then need to communicate with her effectively and appropriately, whilst also giving her the opportunity to communicate his needs as well.

What are the Benefits?

• Theoretical and Practical training is provided to ensure you have the correct skills and give yourself the opportunity to upskill yourself in the sector.

• Career development opportunities.

• NVQ level 2 and 3 in Health and Social Care *Please enquire for more information*

• Ongoing support from our Office Team, Registered Managers and Clinical Nurses.

• Weekly Pay via PAYE or Umbrella Schemes

• DBS application registered with Sugarman Health and Wellbeing

Requirements for the Role

Here at Sugarman Health and Wellbeing, we are looking for an outgoing bubbly candidate, who can show their best assets on providing the highest quality of support.

• A minimum of 6 months of professional UK Care experience.

• Complex Care experience preferred but not a mandatory need.

• To provide the correct compliance documents including updated Right to Work and original DBS certificate.

• Must be a Driver holding a Full UK Driving License, as there is a Mobility Vehicle that takes you and the service user around the community.

How to Apply?

Please submit a copy of your updated CV. If successful, a member of our Recruitment Team will contact you to discuss your interests and experiences in further detail.

Sugarman Health and Wellbeing is an equal opportunities employer and welcomes applications regardless of sex, age, race, sexual orientation, gender reassignment, marriage and civil partnership, religion and belief, pregnancy and maternity or disability.

#SHDOR

• Job Tittle: Customer Service Advisor
• Location: Bournemouth
• Salary/Hourly Rate: £24,000
• Job Type: Permanent
• Working hours/days: Monday to Friday 9am-5:30pm

HR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an international company with multiple offices. The client are looking for an enthusiastic and energetic character to join their financial services company based in Bournemouth as a Customer Service Representative.

The ideal candidate will be able to demonstrate inbound customer service experience.

You will be responsible for responding to emails and telephone calls made by investors and professionals adhering to compliance and regulations.

General Duties of Customer Service Advisor:

• Responding to emails and telephone calls made by investors and professionals adhering to compliance and regulations.
• Prioritise queries and correspond with other departments when necessary to determine the root cause.
• Type and administer correspondence to clients / investors meeting deadlines.
• Ensure quality and accuracy in all correspondence with customers and investors.

General Requirements of Customer Service Representative:

• Demonstrate inbound customer service experience, ideally gained from the financial services industry, however this isn't essential.
• Other customer service experience can include any complaint handling, inbound processing and/or banking roles.
• Strong independent and team worker.

If you are interested in the Customer Service Representative role based in Bournemouth, hit the 'apply now!' button for an immediate interview!

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact dhc.wideningparticipation@nhs.net