Total 379 Customer Service job vacancies in Bournemouth, Dorset, BH1 2BZ

We have an exciting opportunity for Custody Support Worker to join our CFO Evolution Team.

You will be required to carry out tasks for a caseload of participants in a correctional setting, starting with the first engagement and evaluation. The aim is to provide motivational support to these participants and help them stay engaged throughout the duration of their sentence. This will be achieved through group work and one-on-one interventions, helping them overcome obstacles and integrate into their communities.

Our ideal candidate will have lived-in custodial experience, as an understanding and an ability to relate to our participants would benefit engagement. Alternatively, experience in probation/social care or experience working within the criminal justice sector would also be advantageous. However, we appreciate that not everyone can tick every single box, so we’re looking for someone confident who is comfortable working with a diverse range of people from a variety of backgrounds and circumstances and can coach/mentor them.

This is a rewarding opportunity that will allow you to help our participants change their lives around!


In return for your dedication, knowledge, and commitment, we offer a competitive salary of £24,650 - £29,000 per annum (dependent on experience) with these great benefits:


• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy an additional 5 days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual salary pay review
• Refer a friend scheme
• Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits

Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.

Communities and Education Division is part of an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland. People are at the front, centre and heart of every service we provide and each decision we make.


Location: HMP The Verne
Hours: 37 Hours per week
Contract: Permanent
Closing Date: 07 October 2024

Key Responsibilities

• Meet individual performance targets and contribute towards meeting team performance targets in line with contractual requirements.
• Closely collaborate with volunteer peer mentors and/or mentors to help you manage your caseload more effectively and connect participants with resources for housing, substance use, physical and mental health, etc.
• Individually and as a team member, contribute towards a learning environment in which all colleagues are enabled to develop their skills and experience, and engage in activities to share best practice.
• To ensure effective case management and co-ordination of risk with a particular focus on safeguarding of adults and children. This includes the timely notification of concerns regarding change in individual risk to the Probation Service and adhering to systems, policies and procedures to support the management of risk.
• Ensure all contractual targets are met

Skills and Experience


• IAG Level 3 - desirable
• Experience managing a caseload of participants - desirable
• Knowledge of inputting and retrieving electronic data and maintain computer-based information systems in an accurate and timely manner. Experience in a target-driven environment
• Excellent verbal, non-verbal and written communication skills, including the ability to relate to people at all levels and in a variety of settings
• Ability to motivate and sustain engagement of individuals.


Communities and Education Division is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including as CFO Activity Hubs, Accommodation, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless their past choices or the challenges they face.

We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives. Ultimately, our aim is to equip individuals with the necessary skills needed to desist from offending, successfully reintegrate into to their local communities and address barriers to work.

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

You will be required to process a Disclosure and Barring Service (DBS) check. Seetec support the recruitment of ex- offenders and will not discriminate in anyway. Our full policy statement of “Ex-Offenders” can be found on our website under” About us”

Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Proud member of the Disability Confident employer scheme

CUSTOMER SERVICE OFFICERS (ADMIN)

Bournemouth

Temporary reviewed March 2025 (Could lead to permanent role)

£12.18ph increasing to £12.44 per hour after 12 weeks

Mon to Fri 08.00am to 17.30pm

37 hours per week

Weekly Pay

Immediate start

Do you have previous admin experience?

Confident communicator seeking a diverse role?

Confident on the phones and using multiple software’s?

Our client is seeking CUSTOMER SERVICE OFFICERS (ADMIN) to join their team on a temporary on-going basis. For the right candidate the position could become permanent. This is a fast-paced office administration role. You will be required to multi-task accurately and be a team player. This is a telephone role where the successful candidates will be taking calls about Council Tax, Parking, Concessionary Travel (Bus Passes), Blue Badges, Homeless and General Enquiries.

Within your CV, you must show evidence of the following skills:

• College / University education level or previous experience of working in a fast-paced office environment.
• Strong working Knowledge of IT Systems – Windows based applications
• Good communication skills – Via telephone, email and word processing
• Ability to prioritise workload and pay attention to detail
• Accurate Data Input

Candidates must hold:

• Passport or Birth Certificate with proof of National Insurance

INTERESTED?

APPLY NOW BY CALLING 01305 239239 OR EMAIL CV TO Weymouth@citycentrerecruitment.co.uk STATING JOB TITLE IN SUBJECT LINE

In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.

City Centre Recruitment is an equal opportunities employer.

City Centre Recruitment is acting as an employment business in relation to CUSTOMER SERVICE OFFICERS (ADMIN)

#Citycentrerecruitment #Weymouthbranch #tempjob #recruitmentagency #seekingwork #Administration #Telephonerole #dataentry #Bournemouth #Dorset #immediatestart

INDWM

Dorset & Wiltshire Fire and Rescue Service will be launching a Wholetime Firefighter Recruitment Process on Monday 30 September 2024.

To be eligible to apply for this process you must:
• Be at least 18 years old when you join us (you can apply once you are 17½).
• Have a good standard of physical fitness – please follow this link to view advice and guidance on what is needed: https://www.dwfire.org.uk/working-for-us/wholetime-recruitment/recruitment-process/stage-three/
• Have the right to work in the UK.
• Not have any unspent criminal convictions – please follow this link to view information on our pre-employment checks and policy statements on the recruitment of ex-offenders: https://www.dwfire.org.uk/working-for-us/wholetime-recruitment/recruitment-process/pre-employment-checks-wholetime/
• Hold a full valid UK manual driving licence.
• Be confident in water.

For further information, and in order to apply for this process, please click on the following link: https://www.dwfire.org.uk/working-for-us/wholetime-recruitment/ and complete the initial registration form which will be available on this webpage between 10am on Monday 30 September and midnight (23:59 hrs) on Friday 04 October 2024.

Proud member of the Disability Confident employer scheme

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Assistant.

The Role


Helping residents to remain as active and independent as possible
Support residents with personal care and mealtimes
Helping identify residents’ unique goals and implement personalised care plans
Supporting residents to explore new interests and engage in physical activities in a motivating and homely environment


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


New to Care?

We have our own Learning Academy to provide excellent training and induction programs for all new carers and support workers and we will give you all that’s needed to have a successful career as a carer with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

Role: Residential Childcare Support Worker

Company: Beaufort Care Group

Location: Bournemouth and surrounding areas

Pay rate: £11.55 per hour, increasing to £12.12 post-probation with relevant NVQ certification. Sleep-in rate at £55 per sleeping shift

Hours: 37 hours per week, plus 2-3 sleeping shifts per week, with potential for additional overtime

Roster: 3 week rolling roster to include some weekends and Bank holidays

About Beaufort Care Group

Beaufort Care Group is a leading provider of residential childcare services for looked-after children aged 8-16, based in Bournemouth and surrounding areas. Our established and reputable children’s homes all have a cosy ‘family feel’ and are dedicated to offering high-quality care, ensuring each child's individual needs are met in a nurturing and supportive environment.

About the Role

As a Residential Childcare Support Worker, you will take on a vital role in our children's lives, working as part of a team and acting as a trusted parental figure.

Your responsibilities include:

Building strong, positive relationships with children
Supporting their educational development
Planning and executing engaging and fun activities
Ensuring a structured and safe home environment
This role is perfect for those passionate about making a difference in children’s welfare and committed to providing exceptional residential care.

About you

At Beaufort Care Group, we prioritise personal qualities over experience. We’re looking for candidates who are:

Dedicated to child safeguarding
Effective communicators with a passion for working with children
Resilient and patient, capable of handling challenging behaviours
Proactive and creative in activity planning
Capable of practical ‘life skills’ including cooking, cleaning and good home management
Empathetic and detail-oriented, ensuring that every child’s needs are met and documented

Essential must haves

A valid UK driving licence, proximity to Bournemouth, Ferndown, Ringwood and a willingness to pursue relevant qualifications such as NVQ Level 4 in Children, Young People & Families Practitioner.

Why work with us

Competitive Pay: Starting at £11.55 per hour, with potential to increase upon successful qualification, plus sleep-in and over-time rates
Employee Benefits: 5.6 weeks holiday (pro-rata), £500 joining bonus (T&Cs apply), Blue Light Card, free DBS, referral bonuses, and company events
Professional Development: Comprehensive, fully paid induction, continuous training, and opportunities for career advancement in the childcare industry
Commitment to Safeguarding & Equal Opportunities

Beaufort Care Group is fully committed to safeguarding children and promoting equal opportunities. Candidates will be subject to a thorough application and recruitment process, with successful applicants undergoing robust background checks including Police and Safeguarding enquiries to ensure the safety and well-being of the children in our care.

Apply today

Make a positive impact on children’s lives and join our dedicated team at Beaufort Care Group!

Job summary The Treatment Centre is based at Shelley Manor Medical Centre, comprising of multi-disciplinary healthcare professionals working towards a vision of providing integrated care for all our patients and improving access. ANP/ACPs will be expected to provide assessment, diagnosis, and treatment to same day face to face appointments. If appropriate prescribe and refer patients to appropriate care providers, within locally agreed PCN healthcare pathways and complete 2 week waits if required. Main duties of the job Autonomously manage own appointment list of patients across the age continuum to provide whole episode of healthcare by seeing, assessing, diagnosing, treating and discharging or referring patients attending the Treatment Centre across a wide range of undifferentiated and undiagnosed conditions including minor injuries and minor ailments. Able to use an advanced level of professional accountability, autonomy and judgement for seeing treating and assessing patients who present with a broad range of situations and conditions. You will have an advanced practice qualification and be a non-medical prescriber. Plan and manage complete episodes of care, working in partnership with other members of the multi-disciplinary PCN team, delegating and referring as appropriate, to optimise health outcomes for patients. Work autonomously, clinically examining and assessing patients and initiating any appropriate action whilst taking responsibility for managing practice whilst using an advanced level of professional accountability, autonomy and judgment for highly complex decision making across a broad range of situations. Have a level of understanding of PCN and NHS values, policies and procedures. Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

The BEC Treatment Centre is based at the Shelley Manor Private Suite, and we are working to provide on the day clinical capacity to support our four member practices by offering GP and ANP on the day appointments for practices to book into. We are also offering HCA, smear clinics, MSK, and Respiratory Nurse appointments, with plans for additional services to be developed over time. As the service is continually evolving, we are looking to recruit a Salaried GP to work within our Treatment Centre Service, for up to 4 sessions per week. Main duties of the job Provide up to 4 clinical sessions (including 1 x OOH session, Monday 16.00-20.00) from the Treatment Centre seeing patients from all 4 practices. Working with the Lead GP for Treatment Centre. Provide clinical advice and guidance to the multi-disciplinary Treatment Centre team. Maintain the highest clinical standards at all times and practices in accordance with accepted good medical practice and service standards. Supports the development of PCN service delivery at the Treatment Centre

Leaving Care Personal Advisor

Duration: Initially 3 months
Hours: 37 hours a week
Rate: £21-25 umbrella an hour dependent on experience

Dorset Council are looking for a Leaving Care Personal Advisor to join their team based in Dorchester.
As a Leaving Care Personal Advisor you will:

• Support young people aged between 16 and 25 years going through the asylum process
• Work collaboratively with all partners to identify and meet individual's needs, assisting young people to participate in pathway planning to ensure that their plans properly reflect their individual strengths, aspirations and needs
• Provide advice and guidance to young people aged 16-25 going through the asylum process
• Deliver a full range of statutory responsibilities under the Leaving Care Act 2000
• Conduct home visits, community work, and meetings in Council offices with occasional remote work

Requirements

• Experience delivering high-quality services to young people, families or other vulnerable individuals
• Valid driving license and access to a vehicle suitable to travel
• Experience within a similar role

What skills and experience we're looking for

• Have experience of working with children with special educational needs in a Secondary School setting;
• Already have qualifications in one or more areas of SEND or experience in delivering SEND based interventions;
• Have an interest in how children learn and behave;
• Provide an appropriate role model of behaviour, control and resilience at all times;
• Really care about students, particularly those who have barriers to learning effectively;
• Respect and maintain professional confidentiality but have regard to the safe guarding protocols of information sharing where necessary;
• To attend in service training and meetings relevant to the post in order to keep up to date with developments in working with children with special educational needs.

What the school offers its staff

Parkstone is pleased to be able to offer all staff members a

Core Benefits

• A contributory pension scheme relevant to your role (including access to Teacher and Local Government Schemes).
• Occupational sick pay.
• Tailored Continuous Professional Development (CPD) through the SIGMA Training School Alliance.
• Free access to the Employee Assistance Programme (EAP) - confidential support network that offers expert advice and compassionate guidance 24/7 covering a wide range of issues, such as: Legal Information, Bereavement Support and Online CBT among much more.
• All staff are entitled to a ‘Golden Day’ once a year – a paid day off or part time equivalent.
• Free Yoga and Pilates sessions throughout the term.
• Termly Staff Wellbeing and Workload groups to raise and solve issues.

Flexible Benefits

• Cycle to work scheme

Commitment to safeguarding

Parkstone Grammar School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Any successful applicant will be required to undertake an Enhanced Disclosure check by the Disclosure & Barring Service. The school is also committed to a policy of equal opportunity.

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact dhc.wideningparticipation@nhs.net

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact dhc.wideningparticipation@nhs.net

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. Dorset HealthCare is in partnership withThe Princes Trustto support people getting into work, as part of this partnership, we offer an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. Please contact dhc.wideningparticipation@nhs.net to access the support.

We are seeking to recruit a customer service administrator to work within our busy Audiology Department in Boscombe, Bournemouth, Dorset.

This post is full time for 37.5 hours per week. The post holder may be required to work flexibly to meet the needs of the service

The main function of the Dorset Audiology Service is to provide NHS hearing aid services throughout Dorset. We are looking for someone with excellent customer service skills to join our friendly admin team.

Our administration team support our audiologists and we would welcome an enthusiastic person to join our expanding team. Our Audiology service is going through an exciting time as East and West Dorset Audiology integrate, to become one Dorset Audiology Service in 2024.

The function of the Audiology Service is to reduce disability due to deafness. We provide complex services for patients in balance, tinnitus, adults with learning difficulties, ENT and we have a full complement of paediatric audiology services.

As a customer services administrator, you will be well-motivated, flexible and a clear communicator.

Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.






To work as part of a busy team to provide quality and efficient audiology reception service.

Tasks will include -

Reception duties.

Supporting patient appointments.

To assist and direct visitors as required.

To provide patients with hearing aid accessories.

Supporting admin and clinical team members.

At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Prince’s Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contactdhc.wideningparticipation@nhs.net


This advert closes on Wednesday 25 Sep 2024

Are you a support worker looking to make an impact to a patient’s quality of life?

As a Physical Health Support Worker, you will provide a comprehensive physical health assessment for people diagnosed with complex mental health. As part of your caseload, you will be supporting individuals to understand about their health particularly in managing their physical health needs, reviewing appointments to reduce the health inequality these individuals face.

As a support worker you will work closely with the existing primary and secondary care teams, providing excellent opportunities for partnership working with a range of organizations. You will be fully supported by an experienced team where additional training can be provided.

Bournemouth West have 1 x Physical Health Support Worker opportunityavailable:

Permanent for 37.5 hours

Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.

If you have any queries, please contact Poly Trivellato for an informal conversation about the role on 01202 521997 (Mondays to Fridays 9:00 am - 5:00 pm)

You will work with individuals and relevant staff through the process to develop physical health care goals and plans to promote and encourage self-management of physical health.

As a support worker you will ensure individuals are referred, signposted and receive appropriate interventions and follow up care as per the pathway.

Provide input to physical health meetings, in order to continue to support service improvement in promoting positive physical health with our service users and staff.

Ensure that individuals experience of physical health is shared and fed into service improvement as part of coproduction process.

Individuals are at the heart of the job, keeping people safe, contributing to their care and responding compassionately to suffering.

At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

Dorset HealthCare is in partnership with The Prince’s Trust to support people getting into work, as part of this partnership, we offer an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. Please contactdhc.wideningparticipation@nhs.netto access the support.


This advert closes on Monday 30 Sep 2024