Total 180 Customer Service job vacancies in Bournemouth, BH1 4HA

We have a fantastic full time opportunity for a Customer Service Advisor to join our team at Bournemouth Coach Station.

The shifts for this onsite position in Bournemouth will be 38 hours , working and 5 days from 7 (weekends included)

Shifts will be between 08:00 to 17:30 Tuesday to Thursday and 08:00 to 18:00 Friday to Monday.

As a Customer Service Advisor you will use your customer service experience to deliver exceptional service to our customers in line with our vision and values.

Successful applications will be invited to attend an onsite interview on either Monday 8th July or Wednesday 10th July.

What you'll do...

• Consistently deliver an excellent standard of customer service at all times taking a proactive and positive approach to ensure customer satisfaction
• Effectively and accurately communicate information to customers and liaise with colleagues throughout the business regarding service updates and disruption
• Proactively look for opportunities to up-sell National Express services and products
• Provide support and assistance to customers, colleagues and driver teams
• Be fully competent in the use of the relevant ticketing and operational systems, processes and procedures necessary to fulfil the role
• Assist in the training and development of peers and promote DOH rules and maintain a safe working environment
• Ensure established safe working processes are adhered to at all times
• Promote a cohesive, empowered and engaged working environment

What you'll need...

• English language skills
• Experience of front-line customer service in a fast paced environment
• Positive attitude to customer service and personal development
• Ability to work in a team or independently on your own initiative
• Good levels of health, stamina and fitness will be required as the environment is fast paced and work will involve standing and/or sitting for long periods of time
• The ability to work shift patterns including weekends and bank holidays to meet business demands.

What we offer in return for your hard work and commitment…

• Free Coach travel for yourself
• Complimentary coach travel for a Nominated Person
• 50% discount for friends and family on full fares on our coach services
• A free smart comfortable uniform
• A company pension
• Access to our Employee Assistance Programme, which includes free counselling and further support to improve your health and wellbeing
• Private online GP service
• Exclusive benefits and savings from thousands of the UK's largest retailers and service providers
• Endless opportunities for progression within the business

National Express is proud to be a Disability Committed organisation. We therefore welcome applications from disabled candidates. Please let us know in your application if you have any accessibility needs.

We reserve the right to close this advert early if we receive a high volume of applications before the advertised closed date.

Things to Note...

At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.

As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment.

What skills and experience we're looking for



• Be able to demonstrate levels of numeracy and literacy to GCSE [A-C] or 4+
• Experience of working with children/young people
• Possess or a willingness to obtain a Level 6 Diploma in Career Guidance and Development.
• Experience of using ICT as a learning resource. Practical knowledge of word processing, databases, spreadsheets, emails and researching information on the internet, and giving advice to others on the use of ICT
• Ability to engage and influence others
• Experience of working across departments and with external organisations
• Excellent communication skills
• Interpersonal skills to establish and maintain professional working relationships with other members of staff and pupils to enrich learning experiences using the resources of the ILC
• Excellent behaviour management skills
• Commitment to the safeguarding of young people
• Organisational skills to prioritise and re-prioritise own work, working under pressure to potentially conflicting deadlines
• Experience of selecting and adapting resources to be used to give learning opportunities to others appropriate to their ability
• Understanding of the National Curriculum and the range of subjects taught at the Key Stage(s) taught at the school
• Is willing to work flexibly within scope of overall hours, e.g. evening meetings.





























What the school offers its staff



Royds Hall is a small secondary school that achieved a Progress 8 score of 0.2 in 2023, and in March of the same year, Royds Hall was graded 'Good' in all categories by Ofsted. We enjoy strong behaviour for learning and a curriculum that is ambitious for all and well-sequenced. Staff wellbeing is central to our vision of 'valuing people, supporting personal best. Visitors and staff regularly share that the school is warm and supportive, with high expectations for all.



We also offer pupils a wealth of extended learning opportunities from Royds Hall Scholars, Duke of Edinburgh, debating society, and Steam Lab to knitting for fun. The PE department supports our pupils in representing the school in a wide range of sports, including basketball, netball, and athletics. We take part in the annual Speakers' Trust event and have been successful in reaching the final in recent years. Pupils gain from a wealth of opportunities offered, including leadership opportunities in every year group. In 2023, 100% of pupils took part in an extended learning opportunity. A strong belief exists that offering a wide range of extended learning opportunities ignites pupil interests and allows them to uncover skills and abilities that support their sense of achievement and happiness in school and into adulthood. We believe every child can succeed, and it is our privilege to provide them with opportunities to identify their talents, future dreams, and aspirations.



“We are delighted to officially announce that the inspection team rated Royds Hall a Share Academy as a ‘Good’ school. We are exceptionally proud of what our staff and pupils have achieved in the last five years. Whilst the outcome doesn’t change the way we work, it provides further evidence of the very positive journey of improvement we are on. We will continue to focus on what matters for our pupils and community and ensure that our pupils leave school fully equipped with the life skills, experiences and educational outcomes to enjoy a happy and successful future.” – May 2023



Royds Hall is a wonderful place to work, where you will have the opportunity to make a difference every single day.



Commitment to safeguarding

SHARE MAT is committed to the Equalities Act 2010 and also to promoting the welfare and safeguarding of children and young people, by adhering to the “Keeping Children Safe in Education” guidance. All staff and volunteers are regularly trained regarding our expectations in keeping our students safe. An enhanced DBS is required for every post

Job Title: Senior Marketing Manager
Salary: £200 Per Day
Hours: 37 Hours Per Week
Type: Temporary Ongoing
Location: Bournemouth, BH1
Start Date: ASAP
Work Pattern: Monday - Friday | 09:00am - 17:00pm | Hybrid Working

We are looking for a dynamic Senior Marketing Manager to join our client's team and lead their commercial marketing efforts. In this role, you will develop and deliver strategic marketing initiatives that enhance brand awareness, drive customer acquisition and retention, and generate income across various services. You will work closely with senior colleagues to align marketing outcomes with organizational goals and manage a team of marketing professionals to meet ambitious targets.
Key Duties and Responsibilities:

• Develop and implement a comprehensive marketing strategy in collaboration with the Head of Commercial Marketing.
• Provide strategic marketing leadership and advice for income generation, recruitment, awareness campaigns, and behaviour change initiatives.
• Lead and mentor a team of marketing professionals to achieve marketing goals and objectives.
• Oversee the creation and execution of marketing plans to meet organizational income targets and statutory service outcomes.
• Manage forecasting and KPI tracking for marketing campaigns and channels.
• Conduct soft market testing, tendering, and contract management for advertising contracts.
• Identify new income growth opportunities and stay updated on sector developments affecting service delivery.
• Foster relationships with internal teams (Creative Services, Communications, Web, Research, Insight, Procurement, and Policy) for integrated campaign development.
• Promote the use of data and business intelligence in marketing decision-making.
• Ensure compliance with relevant legislation and best-practice guidelines.

Requirements:

• Relevant degree or equivalent experience.
• Advanced professional qualification (e.g., CIM) is desirable.
• Experience in strategic marketing and integrated campaign management.
• Proven track record of effective people, change, and stakeholder management.
• Experience in media planning, buying, and using various marketing channels (web, social media, email marketing, video, print, etc.).
• Expertise in contract management, creative media buying, and marketing agency management.

If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk

Service Desk Analyst
3-Month Contract
£15.62 Per hour Umbrella
Bournemouth

Your New Company
A large public sector client looking for a Service Desk Analyst with excellent customer service skills to join the team due to staff illness and busy period.

The Service Desk Analyst provides services and support relating to existing standard applications and infrastructure, as well as managing and fulfilling requests for service. The Service Desk provides the first point of contact for all IT related issues and requests.

General Responsibilities
* Incident management
* Daily System Checks
* Comply with all company policies and procedures, including but not limited to:
* IT Usage Policy


General Skills
* Understanding of IT operational support frameworks.
* Provide a service of excellence
* Follow process documentation and instruction to ensure the resolution of incidents and
Fulfilment of requests according to the requirements of the business
* Capture and record all information and data as directed by the IT Management System
* Carry out qualitative checks on all relevant IT systems
* Carry out general administrative tasks
* Communication of potential/current issues with all team members
* Management of workload demands within tight deadlines
* Undertake such other duties as may be delegated by the Head of IT Service Desk or others in direct line management.
* Undertake such other reasonable duties, commensurate with the job holder's experience and qualifications, as may be required for the smooth operation of the business


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Are you passionate about technology and providing exceptional service? Do you thrive in a dynamic, fast-paced environment? If so, read on.

Primary Job Purpose:
As an IT Service Desk Specialist, you'll be the frontline hero, providing top-notch support and services for my client's standard applications and infrastructure. You'll manage service requests and be the first point of contact for all IT-related issues, ensuring the operations run smoothly.

Key Responsibilities:

• Incident & Request Management:
  Be the problem-solver, ensuring quick resolution of incidents and fulfilment of service requests.
• Knowledge & Asset Management:
  Keep the IT knowledge base and assets up-to-date and in check.
• Continual Service Improvement:
  Embrace and implement ITIL best practices to enhance services.
• Documentation & Compliance:
  Maintain meticulous records and adhere to company policies, including IT and Health & Safety guidelines.

Skills & Experience:

• A solid understanding of IT operational support frameworks.
• At least 2 years of experience in IT support or a similar role.
• ITIL v4 Foundation and MCP certifications are a plus.

Personal Attributes:

• Organised, logical, customer-focused, and process-driven.
• A team player with a high level of motivation.
• Ability to multitask and meet tight deadlines.
• Excellent communication skills, both verbal and written.

What's on offer:

• A collaborative and supportive work environment.
• Opportunities for professional growth and involvement in IT projects.
• Competitive salary and benefits package. Great overtime rates.

Hours of Work:
You'll be part of a rotating schedule to ensure coverage during business hours, including weekends.

If you're ready to take on this challenge and contribute to the team's success, apply now!

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

• Job Tittle: Customer Service Administrator
• Location: Bournemouth
• Salary/Hourly Rate: £23,500
• Job Type: Permanent
• Working hours/days: Monday to Friday 9am-5.30pm- option of Hybrid model after passing probation

HR GO Recruitment are looking for an enthusiastic and energetic Customer Service Administrator to join one of the financial services companies based in Bournemouth.

You will be joining a family feel team who focuses on delivering exceptional service to their customers.

Benefits:

• Training and genuine career prospects
• Paid career development courses
• 23 days holiday PLUS Bank Holiday
• Discounts for well-known retailers
• Life Assurance
• No weekend work!

General Duties of Customer Service Administrator:

• Handling investors queries via emails and responding to letters
• Taking a few incoming calls
• Resolving investors queries by showing empathy and willingness to support
• Type emails to clients/investors
• Accurately update data onto the inhouse system

General Requirements of Customer Service Administrator:

• Previous experience working in similar role
• Exceptional Customer Service skills
• Accuracy and keen eye for detail
• General Administration skills
• Financial services background would be beneficial, but not essential

If you are interested in the Customer Service Administrator role based in Bournemouth hit the 'apply now!' button for an immediate interview!

JOB TITLE: Customer Support

SALARY: £23,500

LOCATION(S): Winton and covering our friendly Poole and Bournemouth branches
HOURS: 35 hours a week, including some Saturdays

WORKING PATTERN: Full-time


About this opportunity
Our colleagues are passionate about making a difference to customers, businesses and communities - could you join them and help Britain prosper?

As one of our Customer Support colleagues, you'd get the opportunity to earn, learn and develop within an inclusive, organisation with genuine values focussed on putting people first.

You could be greeting our customers at the welcome desk, helping them at the counter or working on other branch tasks. And you'll learn to make the most of your best talent - helping people - using our latest in-branch technologies and digital services.

From Day 1 we'll provide all the training and support you'll need and many of our colleagues also go on to gain industry qualifications or careers in the wider Group - there's a wealth of opportunities.

About us
From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

• To be honest and genuine, caring about helping people with their finances (no previous banking experience required)
• The ability to quickly build relationships to give customers a fantastic experience.
• Acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
• A genuine teammate - collaborating closely with branch colleagues to ensure your customers' needs are met.
• The flexibility to work in branches across the area and Saturdays when needed.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?

Apply today and find out more.

(Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.)

Proud member of the Disability Confident employer scheme

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert

Housing Support Worker - Bournemouth

Housing Support Worker – Bournemouth

Job type: Full Time, permanent

Salary: £24,962 Per Annum (Base salary £23,962 + £1,000 Unsociable Hours)

Hours: Working hours are 8 hours per day, shift patterns and flexibility will be discussed during the interview. (The provision of the contract is between 08:00 and 22:00

Location: Bournemouth

An enhanced DBS check will be required for this role.

Candidates are required to have a full driving licence and access to a vehicle for the purposes of undertaking the requirements of this role.

Nacro is a national Social Justice Charity with more than 50 years' experience of changing lives, building stronger communities, and working with stakeholders towards reducing crime.

Nacro deliver the Community Accommodation Support service (CAS) which is a national service across England and Wales. The service allows Courts to make greater use of bail by providing accommodation in the community with support for adult defendants who could not otherwise be bailed. CAS also provides support for adults released from Custody in the last three months of their sentence on Home Detention Curfew (HDC) and other Licence Orders.

The Team provides flexible and holistic support to Residents who have a wide range of support needs. We aim to support our Residents to find and keep a stable home at the end of their CAS-2 placement. You will manage a caseload of Residents and properties in your allocated area.

Duties and responsibilities include but are not limited to:

· Support clients to comply with the requirements of their HDC/Bail conditions.

· Producing a realistic and achievable Support Plan to include accessing and using housing and accommodation services to support move on to longer term accommodation.

· Ensure that all Support Plans and Risk Assessments are unique, inclusive and person-centred.

· Provide weekly support to Residents to engage with their support plan and contribute to the achievement of their objectives and aspirations.

· Support Residents to access Housing Benefit in the first instance to ensure that their tenancy is not put at risk with escalating rent arrears.

· Manage properties within your area of responsibility to ensure they are being maintained to Decent Homes Standard by reporting repairs, and replacing furniture and equipment are required.

· Undertake basic cleaning tasks as required.

Key Responsibilities

· Plan and deliver effective, person-centred Support and Safety Plans

· Provide weekly support sessions (up to 2 hours per week) working with our Residents to achieve the goals identified on individual Support and Move On Plans.

· Maintain up to date individual Resident records.

· Support Housing Benefit applications for each Resident.

· Complete referrals to specialist support agencies in the community as required.

· Liaise with Partner Agencies such as The Probation and Prison Services, Courts, and Police where necessary.

· Ensure that properties are always adequately equipped, maintained, furnished, and clean.

· Empower and motivate Residents to identify and achieve desired outcomes.

· Develop Move-on plans with Residents at the earliest opportunity, identifying realistic options for their future home.

What We Expect From You

· Ability to develop person centred support and move on plans.

· Understanding of safeguarding.

· Ability to work with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support).

· Flexibility to travel within your allocated area for training and team meetings and be flexible to cover other local patches as required.

· Familiarity with computer-based packages

What you can expect from us

· A dynamic and supportive team who delivers results for the people we support every day.

· The opportunity to work flexibly within the community as this role allows you to plan your own workload of support sessions and property visits.

· A commitment to helping you learn and develop your career.

· Excellent benefits including a great annual leave entitlement, an occupational sick pay scheme which exceeds statutory requirements, cycle-to-work scheme and many more.

· For further information about Nacro’s employment offer, please click here.

This role requires regular travel across an allocated area and therefore, a Full Driving License and access to your own vehicle are essential. You will be able to claim mileage expenses from base location (to be ascertained) at 45p for every mile travelled.

An Enhanced DBS and Prison Clearance is required for this role. These will be completed as part of the Pre-Employment Screening process.

For further information about the role, pleased click here.

We are ready and waiting to receive your online application.

If you have any questions or would like to have an informal chat regarding the role, please contact Emily.Goodchild@nacrocas2.org.uk

The role will require a good working knowledge of SystmOne in order to be able to set up and run SystmOne searches to identify the patient cohorts, as directed by the clinicians. You will also need to understand how to use the Dorset Intelligence & Insight Service (DiiS). Training will be provided if required. Undertaking non-clinical Cancer Care Reviews with patients over the phone and following any subsequent care pathways. Monitoring C The Signs Dashboard to ensure patients have returned cancer diagnostic testing requirements. Liaising with patients to overcome any barriers to undertaking diagnostic testing. Making Pharmrefer referrals to community pharmacy using the online template. Monitoring and maintaining Spirometry waiting lists and making appointments in Spiro clinics ensuring all clinical exclusion criteria are adhered to. Administration, monitoring and maintenance of digital health app dashboards ensuring onward flagging of anything requiring clinical oversight. Inviting patients for their NHS Health Checks, Dementia reviews, Learning disability reviews and Mental health reviews and ensuring these appointments are booked in a timely manner. Developing an understanding of the Quality Outcome Framework (QOF) and Investment and Impact Fund (IIF) to ensure clinical coding is completed and support the team in achieving targets. Keeping records of the NHS Digital Flag and Reasonable Communication Adjustments required by patients with Learning Disabilities, Autism or other Disabilities. This may include person-centred conversations with the individual to understand their needs. Support the administration of Safeguarding MDTs and incoming correspondence. Monitoring Diabetes 8 Care Processes for the Practice eg checking secondary care blood tests and importing data. Flagging patients requiring additional support along agreed care pathways. Booking structured meds reviews. Working with the First Contact Mental Health Nurses to support referrals to CMHT. This will include creating referral letters and using digital transcribing. Training will be provided. Using clinical letters from secondary care and other health professionals to create coding on patient records. The role will also work in a person-centred way with patients and colleagues to encourage patient engagement in the quality improvement programmes as outlined in the DES and also contribute to a positive and seamless service-user experience, appropriately supporting those who may experience additional barriers to accessing the services. To support the Network and Practice teams with clinical audit and evaluation relating the Network DES clinical outcomes and quality improvement initiatives. To undertake any other duties or projects commensurate with the nature and grade of this post as required.

• Job Tittle: Customer Service Advisor
• Location: Bournemouth
• Salary: £23,500
• Job Type: Permanent
• Working hours/days: Monday to Friday 9am-5:30pm

HR GO Recruitment are looking for an enthusiastic and energetic character to join one of the financial companies based in Bournemouth as an Customer Service Advisor.

The ideal candidate will have great customer service skills and some experience in a similar role.

You will be responsible for resolving customer queries in a professional and timely manner.

General Duties of Customer Service Advisor:

• Responding to emails and telephone calls made by investors and professionals adhering to compliance and regulations
• Prioritise queries and correspond with other departments when necessary to determine the root cause
• Type and administer correspondence to clients / investors meeting deadlines
• Ensure quality and accuracy in all correspondence with customers and investors

General Requirements of Customer Service Advisor:

• Experience working in a similar role.
• Good numeracy and literacy skills.
• Punctual and self-motivated.
• Able to work on basic IT systems.

If you are interested in the Customer Service Advisor role based in Bournemouth, hit the 'apply now!' button for an immediate interview!

About the Role

About the Role

To help those we care for to live the most rewarding, engaging and fulfilling lifestyle that they are able to whilst meeting their needs in terms of the Mind, Body and Soul.

To support the planning, creation and delivery of a welcoming and inviting home-based Lifestyle Programme aimed at encouraging residents to participate and engage in a wide-ranging variety of activities. Offered as part of our groupwide More… Programme, the focus is on ensuring that resident interests and needs are met consistently and creatively whilst adapting to varying levels of physical and mental ability.

About You:

We provide full training, so we’d also love to hear from you whatever your background, it is just as important is that you’re organised, have great communication skills, and that you’re flexible enough to work shifts. We also believe in giving you a great career pathway, so maybe your next step might be Nurse Associate and we are committed to supporting you on your journey.

Knowledge / Experience:

An understanding of the role social interaction plays in the general wellbeing of people.

Ability to assist in the delivery of lifestyle sessions both on a group and individual basis.

Ability to assist in the development of strong community links and the delivery of successful events.

Ability to be adaptive and flexible to cover a range of responsibilities at short notice.

Ability to assist in consistent delivery and implementation of new concepts and ideas.

Demonstration of the potential to develop through the attainment of Lifestyle / Activities training and qualifications.

In return, we offer a fantastic range of rewards and benefits, including:

Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*

Early Pay – Access to earned pay prior to payday

Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.

Pension Scheme with Nest

Flexible working patterns

Cycle to work scheme**

Recommend a friend – up to £750

Service recognition

Training support and development opportunities

Employee Assistance Programme

Wellbeing support

Discounted gym membership

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

About Us:

We’re among the UK’s largest independent care providers, employing thousands of staff in over 80 homes across the country.

Investment in new technology and services is key to our reputation for high-quality care provision, as is our commitment to staff training programmes and our emphasis on progressive career paths.

Our vision is to be the best quality, most highly regarded Care Provider in the United Kingdom, and an employer of choice for care workers.

We truly understand…

That people are unique - this means everyone we care for is one of a kind, so we surround ourselves in their stories and we celebrate their individuality.

The importance of passion - it fills every one of us, it fuels our devotion for the people we care for, and it makes our homes happier.

That honesty is everything - no-one wants to think about the time when a loved one needs care, but we’ll be here to help when that time comes.

That happiness comes with openness - we proactively support new friendships, new discoveries and better ways of living as our residents enter the next chapter in their lives.

Apply Now

If you’re ready to start your journey as a Lifestyle Coordinator with Maria Mallaband Care Group please don’t delay and apply today!

Eltandia

Eltandia Hall is located in a quiet leafy street in Norbury surrounded by green spaces and benefits from excellent local transport links, being easily accessible by both train and bus. The spacious home specialises in nursing and dementia care for elderly residents along with care for younger residents living with a physical disability. The team works hard to tailor the care to the varying needs within the home, focusing on delivering high standards of personalised care to those living within the home. Eltandia benefits from a varied daily activities programme, working to ensure residents can pursue both good mental and physical health. The activity team organise both group and one to one activities, including everything from games and crafts, local community events in the home and entertainers who regularly visit the home and perform to residents.

Proud member of the Disability Confident employer scheme

• Job Tittle: Customer Service Advisor
• Location: Bournemouth
• Salary: £23,500
• Job Type: Permanent
• Working hours/days: Monday to Friday 9am-5:30pm

HR GO Recruitment are looking for an enthusiastic and energetic character to join one of the financial companies based in Bournemouth as an Customer Service Advisor.

The ideal candidate will have great customer service skills and some experience in a similar role.

You will be responsible for resolving customer queries in a professional and timely manner.

General Duties of Customer Service Advisor:

• Responding to emails and telephone calls made by investors and professionals adhering to compliance and regulations
• Prioritise queries and correspond with other departments when necessary to determine the root cause
• Type and administer correspondence to clients / investors meeting deadlines
• Ensure quality and accuracy in all correspondence with customers and investors

General Requirements of Customer Service Advisor:

• Experience working in a similar role.
• Good numeracy and literacy skills.
• Punctual and self-motivated.
• Able to work on basic IT systems.

If you are interested in the Customer Service Advisor role based in Bournemouth, hit the 'apply now!' button for an immediate interview!