Total 212 Customer Service job vacancies in Blackburn, BB2 3NY

You will take an active involvement in the development of the services which includes development of clinical protocols and guidelines, appraisal, training and development. You will be expected to participate in the supervision of junior physiotherapists, physiotherapy assistants and students. Good problem solving skills, time management skills and self motivation are essential. The roles will involve you undertaking work in a 7 day service working within a rolling rota and evening working on a rota. As part of the weekend service you may be required to support additional areas. You will be expected to work as part of the emergency on-call respiratory service. We offer training, Professional Supervision, PDR and CPD opportunities. All applicants must be HCPC registered As this post requires travel across the East Lancashire area the applicant must be able to travel independently between hospital sites and patients homes. The successful applicant will be required to provide a degree of flexibility in terms of specific areas of work, the remit of their role and their base subject to service requirements.

Job Title: Care Worker
Responsible to: Registered Manager

Purpose of the position
To provide personal, practical, social and emotional support to people in their own homes, in a way that respects the dignity of the individual and promotes independence. The support provided by Care Workers is that which would normally be undertaken by a caring relative and must not include tasks which would normally be undertaken by a qualified nurse.

Main duties and responsibilities
1. To follow the policies and procedures of SureCare Blackburn at all times.
2. To portray a professional image and represent the company in line with the Company’s high standards at all times.
3. The duties will include personal care such as assistance with personal hygiene, grooming, the management of continence and rising & retiring.
4. Contribute to the ongoing support of people who use our services and their informal carers.
5. Contribute to the movement and handling of people who use our services to maximise their physical abilities and mobility.
6. Enable people who use our services to maintain their personal hygiene and appearance.
7. Enable people who use our services to achieve physical comfort.
8. Assisting in the preparation and making of meals, drinks and snacks.
9. Enabling people who use our services to maintain a good level of nutrition and hydration.
10. To provide assistance with toileting, including emptying and cleaning of commodes, emptying and changing of catheter bags and the use of aids to continence such as pads.
11. Enable people who use our services to access and use toileting facilities.
12. To provide assistance with other tasks of daily living that people who use our services cannot manage alone. These may include cleaning, shopping, collection of pension, paying of bills and laundry.
13. Enable people who use our services to manage their domestic and personal resources.
14. Monitor and maintain the cleanliness of their environment.
15. To provide social support such as talking and listening to people who use our services, helping them maintain contact with family and friends.
16. Enable people who use our services to maintain contacts in potentially isolating situations.
17. Promote effective communications and relationships.
18. To record all actions and information within the home in a clear, legible and professional manner.
19. To report all changes in the health and social circumstances of people who use our services to the Registered Manager as soon as practical
20. Receive, transmit, store and retrieve information in adherence with the General Data Protection Regulations.
21. To work as part of a team with colleagues and work closely with other agencies and professionals involved in the care of people who use our services, for example District Nurses.
22. Contribute to the effectiveness of work teams.
23. To prompt/administer people who use our services to take their medication as identified by the support plan. Care Workers must not advise on the use of medication of any type.
24. Contribute to the ongoing support of people who use our services and others significant to them.
25. To work in accordance with the weekly work schedule and complete default sheets in a clear, legible manner including obtaining the signature of the people who use our services except in cases where it is known that the person is unable to sign.
26. Ensure timesheets are signed at all visits by agreed person, to ensure safety of yourselves and service users who use this system, report any issues or any deviations on time.
27. Maintain a written agreed record of work completed.
28. To attend any training provided by the company and to attend meetings, and reviews regarding the people who use our services as required.
29. Develop one’s own knowledge and practice.
30. To undertake all duties in accordance with the company’s policies and procedures and abide at all times by the Skills for Care Code of Conduct. Of particular importance are policies relating to Prevention and Detection of Abuse and Confidentiality.


This job description is not exhaustive and will develop and change over time, within the boundaries of the job purpose.

I have read, received and understood the care worker job description.

Name: _____________________

Sign: _____________________

Date: _____________________

An exciting opportunity has arisen for experienced Support Time & Recovery Workers to join Lancashire care Pennine Home Treatment Team within the Hyndburn, Rossendale, Ribble Valley, Blackburn with Darwen Burnley and Pendle Locality.



The Home Treatment Team offers 24 hour support to Service Users, and their families/carers, who are suffering from mental health concerns that would otherwise require admission to an acute in patient environment.



The successful applicants will be dynamic and forward thinking, be passionate about working with Service Users experiencing a range of mental health needs and assist in providing a recovery focused community approach to care and treatment. Successful applicants will need to have extended experience of working with Service Users experiencing acute mental health/and or severe and enduring mental illness. They will also need to have excellent communication skills and be able to work independently as well as being committed to supporting a Multi-Disciplinary Team Approach (MDT). The role is providing community care, therefore the successful candidate will need to have be able to travel to allocated visits in the East Lancashire areas.

· To work as part of a team that provides mental health services, to positively promote recovery and social inclusion by focusing on the direct needs of service users, working across boundaries of care, organisations and roles



· To provide support directly and flexibility to service users towards goals defined in his or her care



· To create specific care plans aimed at promoting social engagement, healthy living and independence



· Maintain information and knowledge of and links with community resources and actively support service users to use these resources, thereby countering discrimination and encouraging social inclusion





· Planning and organisation of activities, care plans and programmes of care for Service Users under the Community Mental Health Team/Home Treatment Team in collaboration with the Service User, Carer, Care Co-ordinator/ Crisis Practitioner.



Also to assist with both the assessment & gatekeeping processes

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.

Please see the attached job description and person specification for more information about this role.


This advert closes on Tuesday 25 Jun 2024

KEY PERFORMANCE AREAS Under the direction of the clinical team/shift coordinator support patients and those that matter to them through the provision of personal care, clinical interventions and wellbeing and enabling support Deliver high standards of essential nursing care to patients and their families in keeping with care plans developed by registered practitioners Participate in the observation of patients and report changes in the patients condition to the registered nurse Support patients with therapeutic and diversional activity while promoting independence within patient limitations Work at all times to reduce risk, maximise quality of life and promote patients dignity and independence Provide support to families and those that matter to the patient as directed by the clinical team Communicate effectively with patients and relatives; be empathic and courteous, treating people with care and consideration at all times and relaying relevant information in a timely manner Ensure own entries in patient records are accurate and factual and maintained in line with hospice guidelines and standards of practice Recognise and respond to urgent situations, seeking assistance as necessary and relaying any relevant information on the condition of patients, their care or treatment in a timely manner Positively engage with opportunities for direct support and supervision, the development and maintenance of skills and knowledge Work across clinical areas during the span of duty where this is necessary to meet patient need or for own development needs including for example Supportive Care (Hospice At Home) and Support and Wellbeing services GENERAL DUTIES AND RESPONSIBILITIES Maintain appropriate and respectful professional relationships with colleagues and other staff Exercise good personal time management, punctuality, appearance and consistent reliable attendance Contribute to clinical reports and data collection as required by the Departmental Lead Accurately take and communicate messages/information using a range of media including telephone Act as an ambassador for the East Lancashire Hospice promoting at all times our vision which is to help everyone who comes into contact with the hospice to make the most of life. We do this by committing to our values : to care, listen, respect and work together to support people to live well until they die and support those affected by death. Ensure that personal actions and conduct apply with hospice policies and procedures Ensure effective use of hospice resources Be responsible for the correct use of nursing equipment and reporting of concerns / faults that may occur Participate in general and clerical duties to maintain a clean, tidy and effective working environment Be aware of developments and quality initiatives within East Lancashire Hospice using established communication methods Work at all times to safeguard the rights of individuals promoting their wellbeing and protecting those at risk from harm, acting on any concerns related to safeguarding children and adults at risk in line with policy and local guidance PERSONAL DEVELOPMENT Access mandatory training appropriate to the role Actively seek to develop own knowledge, skills and understanding of palliative care using available resources and development opportunities relevant to the role. Participate in the hospice appraisal system, performance reviews, support and supervision activities to enhance own practice and provision of care to patients Participate in the education and training of others where appropriate STATUTORY DUTIES Ensure the security of information accessed in the course of your duties ensuring compliance with the Data Protection Act, Caldicott principles and information governance best practice guidance Report any hazards or incidents in accordance with the Health Safety and Risk Management Policy and procedures Comply with the East Lancashire Hospice no smoking policy in all hospice premises and grounds Be responsible for maintaining own vaccinations including Hepatitis B immunity (as applicable) Ensure that infection control measures are followed in relation to your role Work at all times to safeguard the rights of individuals promoting their wellbeing and protecting those at risk from harm, acting on any concerns related to safeguarding children and adults at risk in line with policy and local guidance Work at all times to respect peoples individuality, rights and diversity to ensure equality WORKING HOURS The post-holder will work their hours flexibly to meet service need s according to a rota of up to any five days of a 7-day working week. NOTES This job description reflects how the post currently meets the needs of the service. Since the hospice is constantly developing and changing its services to ensure it meets the needs of the community it serves, the role and responsibilities of the post holder may change accordingly. Equality and Diversity We support an inclusive and holistic working environment and aim to empower our people to bring their authentic self to work. We are committed to this and so encourage applications from all individuals with the required skills for the role inclusive of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, colour, caste, nationality, ethnic or national origin, religion or belief, socio-economic background, trade union membership status, marriage, and civil partnerships. ELH is committed to equality of opportunity for all staff and volunteers.

JOB SUMMARY To work as a member of the Hospice at Home Team supporting patients and families in their own homes. You will deliver high standards of hands on care to the patient and their families supporting the patient to remain at home and prevent avoidable admissions to hospital for those with life limiting illness. You will work unsupervised in accordance with care plans provided by registered practitioners KEY PERFORMANCE AREAS Deliver quality nursing care according to agreed plan of care devised by the nursing team Develop understanding of the principles of palliative care and work with patients and families following care plans addressing their individual physical, psychosocial and spiritual needs To recognise and respond appropriately to urgent situations and contact the appropriate Community Nursing Teams/GP/Out of Hours relaying any relevant information on the condition of patients, their care or treatment Monitor the progress of patients along their disease pathway and report any changes to the Head of Hospice at Home Support patients with therapeutic and diversional activity, activities of daily living, promoting independence within patient limitations to enhance independence and quality of life Provide supportive care to families as directed by the nursing team to support the wellbeing of families and prevent breakdown of their social situation, enabling patients to stay at home Be empathic and courteous to patients and relatives treating them with care and consideration at all times Ensure accurate patient records are kept in line with hospice guidelines and NMC Record Keeping Guidance Contribute to clinical reports, data collection and statistics as required by the Head of Hospice at Home Exercise good personal time management, punctuality, appearance and consistent reliable attendance Positively engage with opportunities for direct support and supervision, the development and maintenance of skills and knowledge including scheduled rotational placement within other clinical areas including for example the Inpatient Unit and Support and Wellbeing

Job Advert

27.5 hours, 39 Weeks per year, Fixed Term until 10 August 2025

We are keen to employ a diverse workforce that reflects the people of Scotland. We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged backgrounds

St Kentigern’s Academy is a denominational secondary school and provides for stages S1 to S6. The school aims to care for each child and strives to create an environment in which they feel safe, happy, confident and valued as an individual.

We are looking for an enthusiastic Pupil Support Worker who will contribute to providing a safe, secure and inclusive environment that builds the confidence of young people and enhances their ability to learn during a range of organised physical education (PE) activities. You will be required to work with, and support school pupils and staff during PE activities carried out in a range of locations.

Key Tasks

• Assist PE staff - with supervision of pupils on arrival and departure from PE lessons and whilst off site for PE activities e.g. on designated school transport, at the venue, during registration and changing, assist in keeping pupils on task during all PE activities
• Promote positive behaviours - encourage pupils to bring PE kit and supervise registration and changing areas, support teaching staff with the promotion of positive behaviour among pupils Support Learning – support pupils in completing all aspects of PE activities e.g. practical and theory, support pupils' learning in PE, provide tuition support to individual pupils or to small groups in the completion of PE learning activities, support pupils with identified needs. Provide specialist support for children with identified special needs and/or disabilities, reading, scribing or transcribing for PE theory activities under teaching direction, provide support and feedback for individual learning plans
• First Aid - administer First Aid as required during PE activities both on and off site, short term care for sick children during PE activities off site
• Resources - organise resources both e.g. set up and dismantle PE equipment, supervise and promote the proper use of PE resources including sports equipment, computers and technological teaching aids, organise and manage laundry of PE kit, identify and order resources as appropriate

This post is considered Regulated Work with children and/or protected adults under the Protection of Vulnerable Groups (PVG) Scotland Act 2007. From 28 February 2011 preferred candidates will be required to join the PVG Scheme or undergo a PVG Scheme update check prior to a formal offer of employment being made by West Lothian Council

West Lothian Council are committed to far reaching changes to the way we deliver our Education Services. These changes include giving you the support and environment that you need to get on with your job and develop your abilities. Our dedication is demonstrated by the whole council achievement of the Investors in People Standard and always aiming a little higher in our service delivery and improvements.

Proud member of the Disability Confident employer scheme

Transcription and production from digital dictation of typewritten reports/correspondence, using word processing packages, for the medical teams, which may include outpatient reports, detailed discharge summaries, operation notes and other relevant clinical and non-clinical correspondence. This may include correspondence that is time-sensitive (such as complaints) ensuring information is dictated and typed within any designated time limits. Type medico-legal summaries, maintain medico-legal files and liaise with legal department in respect of medico-legal cases. Manage patient investigation results effectively including maintaining systems for monitoring and retrieving outstanding investigations and responsibility for chasing up missing/delayed results. Retrieve patient results from ICE/Cerner system, ensuring that results are available as soon as possible. Check any incoming laboratory/radiology results, ensuring that abnormal results are communicated promptly to appropriate Clinician. Will be required to instigate appropriate referrals to other disciplines in respect of specific abnormalities in line with Departmental protocols. Ensure any external reports received are seen and signed by Clinician prior to filing in case-notes if relevant. Process health records of patients discharged from hospital; where standard letters have been generated at ward level, ascertain from electronic patient record whether any supplementary letter/action is required and deal with appropriately. Ensure that follow up appointments or referrals to other specialties are arranged where necessary. Ensure that any relevant investigation results received after patients discharge are communicated to GP where appropriate, particularly where treatment may be required. Input and extract data from our electronic patient record (Cerner) and other relevant software programmes, which are Trust-wide or specialty-specific. Provide appropriate cover by operating a buddy system for colleagues during periods of absence to ensure effective cross-cover is maintained within the directorate. To be the primary contact for patients under designated consultants. To communicate effectively and professionally, giving reassurance, information or advice appropriately

An opportunity has arisen within the Respiratory Department for a suitably qualified Medical Support Secretary. This role is to support our team of Medical Secretaries providing cover for annual leave and sickness. We are looking for an enthusiastic and well -motivated member of staff who is a flexible team player.

The post holder will undertake a wide range of secretarial, administrative and clerical duties with specific responsibilities, including digital transcription of clinic letters and other correspondence.

You will be able to demonstrate excellent communication skills and be able to use your own initiative.

Experience of medical audio transcription and medical terminology is essential, as would experience of working in a busy, demanding office role.This is a demanding but rewarding role and an excellent opportunity for the right candidate to progress towards the role of Medical Secretary.

You will need to be calm under pressure and be able to prioritise and manage your workload, sometimes with minimal supervision.

Candidates should not apply for this role unless they meet the essential criteria.



To provide full secretarial support and cover for the team of 5 Medical Secretaries and their 10 Consultants with their busy workloads within the Respiratory Department, this is needed on a daily basis and for during periods of annual/sick leave as appropriate.

The Consultant Respiratory Physicians diagnose and treat conditions affecting the respiratory (breathing) system, ie thenose, throat (pharynx), larynx, the windpipe (trachea), the lungs and the diaphragm.

MAIN DUTIES


• Typing and digital transcription of clinical letters, correspondence, reports and other documents to support the medical secretarial team.
• To prioritise administration workload ensuring deadlines are met on a daily basis providing a seamless administration service to the medical secretarial teams.
• Receive telephone enquiries with tact and discretion and have the ability to deal with these appropriately and in a timely manner.
• Receive, record and prioritise incoming and outgoing post, both paper and electronic, extracting relevant correspondence.
• Produce regular correspondence and documents to meet specific deadlines, using packages which may include Microsoft Office, Word, Excel, Outlook, PowerPoint and in-house computer packages.
• Retrieve patient results from ICE desktop in a timely manner and maintain systems for monitoring and retrieving outstanding investigations. Filing results once signed by the Consultant.
• To provide general administrative duties e.g. filing, faxing, scanning and photocopying.
• Tracking in/out medical notes when necessary
• Requesting notes from medical records as appropriate.
• Ensure effective communication with all work colleagues, visitors and patients.
• Searching for notes following case note requests from Health Records when requested.
• To cover consultants’ secretaries in their absence.
• Maintain confidentiality at all times ensuring that information is only divulged to authorised sources and by appropriate means.
• Input and extract data from patient administration system (PAS) and other relevant software programmes, which may be Trust-wide or speciality-specific.
• Cancelling/amending outpatient clinics in Consultant’s absence.
• Attend all mandatory training.


This advert closes on Wednesday 12 Jun 2024

Care Assistant - Rapid Response Team

Unfortunatley, at this time, routes are unable to offer Sponsorship.

Locations: Lancashire, Regional.

Shift Patterns: Monday to Sunday, flexible shift patterns available, days and nights.

Rate of Pay: £12.00 - £13.00 (including Holiday Pay)

Required experience:

• Must have clinical experience within the care sector.

We provide full in-house training & development.

You must be a UK resident and have the right to work in the UK to apply.

You should have full valid driving licence and access to a car for work.

About the role:

Routes Healthcare want people to join our team who are passionate about a career in care. We want to accelerate your skills by identifying your training needs and engage you with one of our qualified nurses to deliver your customised training plan to allow your career in care to come on leaps and bounds.

This role is to support across the region with exisiting clients to relieve pressure points and facilitate quick discharges, using your experience in clinical care you will activley provide solutions across the region and put contingency plans in place to ensure a high standard of care is always delivered.

Care assistants support others to live independently in their own homes, which can include supporting hobbies, activities and day trips, personal care and any other needs of our service users. If you’re looking for a career that genuinely makes a difference to people’s lives, Routes Healthcare want to hear from you.

Rewards:

- Wellbeing and mental health support.
- Training/Development plans and trained by qualified nurses.
- Flexible shift patterns – let’s get a good work/life balance from the start.
- Pension Plan - you invest your time – we invest in you.
- Staff referral scheme with generous incentives
- Paid shadowing shifts while you settle in.
- 24/7 support with a dedicated on-call team, a specialised nurse case manager will be on hand.

- Competitive rates of pay

If you want to work for a dynamic, forward-thinking, leading healthcare provider that wants to invest in you and see you shine, then Routes Healthcare is waiting for your application.

Please click the apply button on this page to start your application.

Recovery Worker

Service Care Solutions are currently working with a charity to fill a long term contract for a Substance Misuse Recovery Worker. This role will be closely managing a caseload of Opiate, Alcohol and Non-Opiate cohort.

Key role and responsibilities for Recovery Worker;

• Completing Comprehensive Assessments
• Managing a high caseload of complex cases
• Completing Care Plans & Risk Assessments
• Working closely with Substance Misuse clients
• Deliver harm reduction advice for needle & syringe, recovery interventions, blood borne virus intervention and overdose prevention
• Enable service users to access education, employment services, health services, and wellbeing & recovery support activities

Minimum requirements for Recovery Worker;

• Knowledge of completing Comprehensive Assessments
• Experience managing a high caseload of complex clients
• Able to manage a mixed caseload of Opiate, Alcohol and Non-opiate cohort
• Excellent safeguarding knowledge
• Comfortable working in a busy environment
• Able to identify risks and take appropriate action

Our client has over 30 years' experience in delivering exceptional care and support to adults and young people across the UK. They focus on providing support for the 'journey' of those suffering from Alcohol & Drug addiction from start to finish offering a variety of services.

What we offer for a Recovery Worker;

• Competitive Rate of £20-£23PH depending on experience
• Fantastic £250 referral bonus
• £150 sign up bonus

If you want to hear more about this Substance Misuse Recovery Worker role please send us your CV by clicking 'apply now'!

A client within the Public Sector based in Greater Manchester is currently recruiting for a Transport Planner to join their development team as soon as possible. The client is offering a full time, temporary position on an ongoing basis with the ideal candidate having experience of working within a local authority within a planning environment.

The Role

Key purpose of the role is to be the lead officer for development of a range of sustainable transport related projects (including active travel, bus and rail) and their subsequent monitoring.

Key responsibilities will include but not be limited to:

• take a major role in the development of the Council's transport policy and strategy, with a particular focus on implementing and promoting sustainable transport initiatives and best practice
• provide specialist advice and input into the preparation and monitoring of the Local Transport Plan
• work with a wide range of stakeholders and to support the Growth & Development team in achieving its overall growth ambitions.

The Candidate

To be considered for this role you will require a degree or other qualification in a relevant subject and/or are a member of a relevant professional institute (e.g. ICE, CIHT, IHE, RTPI).

The below skills would be beneficial for the role:

• A proven track record of some transport policy/project development and analysis, or some relevant experience in a related field (such as civil engineering or town planning)
• Specialist and expert knowledge of one or more current issues around transport policy and practice
• Highly developed interpersonal skills and confidence and an ability to communicate at all levels within an organisation

The client is looking to move quickly with this role and as such are offering £20 per hour Umbrella LTD Inside IR35.

How to Apply

If this position sounds of interest, email a copy of your up-to-date CV to amy.dhawan@servicecare.org.uk call Amy at Service Care Construction on 01772 208967 to discuss the vacancy in more detail.

Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region.

Referral Bonus

If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

We are looking for an enthusiastic administrator to join our clinical support worker admin team supporting the Dietitians in the Dietetic Department.

This is a full time role of 37.5 hours working Monday to Friday 8.30am to 4.30pm .

Be the first point of contact for patients to the department.

Ensure urgent patient requests are action in a timely manner and the relevant Dietitian is aware.

Support inpatient Dietitians with administration duties for patients on the ward this will include twice daily support liaising with the catering staff re special menu requests.

Support Dietitians with their patient preparation for clinics, patient groups, domiciliary visits and telephone reviews.

Action Dietitian requests following their patient reviews for example sending patients relevant diet sheets/ information or tube replacement parts.

Undertaking of general administrative duties to support the clinical teams.

You will be primarily based at Royal Blackburn Hospital supporting the Adult Acute inpatient Dietitians.

You will at times need to work from other Dietetic locations including Royal Blackburn Hospital and other localities across East Lancashire to provide cover for our other Dietetic admin teams ( Paediatrics, Community, Weight, Renal and Diabetes.

The Dietetic Department has nearly 90 staff and is based across East Lancashire and covers a wide range of specialties. It is well respected in the region and is know for its development and innovation.

The post holder would be supported by a Team administrator and an Admin Team lead as well as from fellow peer administrators in the team and from across the Dietetic Department.

Suitable candidates should have :

Good IT skills as the majority of the role is IT based.

Good Communications skills including helpful telephone manner and good problem solving skills. The majority of the role requires interaction with patients to help solve their queries.

Ability to perform a range of administrative duties including accurately documenting in patient records or collating information from patient systems.

Organisational and time management skills to ensure tasks are prioritised and urgent patient queries are actioned in a timely manner.

Good interpersonal skills - the role requires supporting the busy clinical teams.

The department uses patient systems such as EMIS, Cerner and ICE so experience working with these system would be desirable


This advert closes on Thursday 23 May 2024

Support Worker

Precedo Healthcare are working with a new client in the Blackburn area and are recruiting Support Workers to work within Support Living services for people with learning disabilities, Autism and mental health challenges.

You will be required to support our clients on a daily basis and you will need to be caring, positive and passionate towards their daily needs.

All we ask is that you have at least six months experience of working in a support worker role in the past three years, you are a driver (preferred) and have a commitment to providing compassionate, person centred care to vulnerable people.

Your role will include

• Support individuals to stay safe and ensure their welfare.
• Help managing medication responsibility.
• Help with daily living skills.
• Support individuals to maintain a clean and safe environment.
• Support individuals to participate in activities they enjoy and access the local community.

Benefits of working with Precedo Healthcare;

• Excellent pay rates
• Weekly pay
• Flexible working
• Holiday pay
• Pension Scheme
• Block bookings

Please note, we are unable to offer Sponsorship.

Precedo Healthcare is an equal opportunities employer and a member of JOBSAWARE.

Your new company
There is an excellent opportunity for a candidate to join a welcoming, friendly team, who provide exceptional care. The residents are at the heart of everything they do. Thus, this role is perfect for someone who wants to make a difference within the community, day-to-day, month to month and throughout the year. The company is well established and is based in Blackburn.
Your new role

• Being the first point of contact for all customers and making an exceptional first impression.
• Show visitors around the Care Home in a friendly manner.
• Ensuring documentation is maintained and kept up to date, ensuring excellent attention to detail.
• Book and amend appointments.
• Quickly responding to email queries.
• Answering inbound calls and dealing with queries where possible. Also, forwarding calls to the relevant department.
• Managing the diary and availability for meeting rooms.
• Complete all administration, including producing letters, filing, scanning and more.

What you'll need to succeed

• Previous experience within Customer Service, Administration or Reception.
• A friendly and welcoming manner.
• Excellent attention to detail.
• Willingness to help out in any area, as and when required.

What you'll get in return

• 9 Months guaranteed work.
• £24,500 Full time Equivalent.
• Role based in Blackburn.
• 09:00-17:00, Monday-Friday, 37.5 hours per week.
• The potential to become a full-time employee, following the completion of the fixed-term contract.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

AMT Lawyers in Blackburn are recruiting for an Apprentice Administration Assistant (Client Care Department). The successful candidate will work towards there Level 3 Business Administration qualification which will take approximately 18 months to complete.

Duties:
• Respond to issues requiring a good understanding of work-area policies and procedures.
• Resolves complex problems in a thorough and timely manner; use discretion and know who to go to in order to resolve issues and complete tasks.
• Take a moderate level of accountability in the delivery of services offered by AMT Lawyers.
• Analyse and interpret a variety of situations and determine the most appropriate course of action.
• Use appropriate tools available to undertake the task as efficiently as possible
• Use relevant information from various sources to solve problems that impact own work area
• Update manuals/procedures and provide training to paralegals where appropriate
• Prioritise work, taking into account own work area and needs of other work areas
• Work as part of a team understanding and focusing on how the role supports the team’s and department’s priorities
• Work with colleagues to co-ordinate, develop, improve and work to Lexcel standards.
• Responsible for the receipt and acknowledgment of queries with appropriate tracking and response
• Responsible for prioritising work
• Responsible for supporting others.

Requirements:
• We will look for the ideal candidate to be hard working, committed and punctual in all endeavours.
• A good level of skill and understanding will be required for all Microsoft Office Programs i.e. word, excel etc.
• Have the ability to take instructions, be organised and persevere through various administration tasks set by the Paralegals and Solicitors.
• Excellent communication skills

Grades:
No formal qualifications required.

Hours:
Monday - Friday: 9:00am-5:30pm -37.5 hours per week

Proud member of the Disability Confident employer scheme