Total 778 Customer Service job vacancies in Birmingham, B4 6DF

• Do you have a passion for supporting Children and Younger People?
• Are you looking for a role where you can make a real difference?
• Are you experienced in providing therapeutic and trauma-informed practice?

Service Care Solutions are pleased to present an exciting opportunity working in partnership with our established client to recruit an experienced Psychologist in the Midlands area. Our client are a specialist nationwide provider of residential services, supporting Children and Younger People with a range of Social and Communication difficulties including Mental Health conditions and Trauma, Learning Difficulties and other complex conditions.

The successful candidate will provide support Younger People with varied Learning Disabilities including ADHD, ASD, as well as Developmental Trauma, Neuro-developmental Conditions and Special Educational Needs. This opportunity is perfectly suited to a Psychologist with a keen passion for children's mental health, creating caring environments with innovative, trauma responsive and therapeutic support.

Job Purpose: Psychologist

Salary: £63,000 per annum + £250 Welcome Bonus, paid via Service Care Solutions

Location: Birmingham, West Midlands

Working Hours: Monday to Friday, 08:30-16:30 (flexible hours available)

Contract: Full-time - 37.5 Hours | Part-time hours available

The post holder will work as part of the Multidisciplinary Team to engage, encourage and inspire the Younger People to be themselves.
Key Responsibilities:

• Provide specialist psychological support to teams within the designated region.
• Develop a comprehensive understanding of the clinical model and promote therapeutic practices in the designated region.
• Conduct a variety of psychological interventions, using suitable methods, models, and tools to ensure therapeutically informed care.
• Offer specialist psychological input on children referred to guide operational teams in making appropriate placement decisions.
• Carry out psychological risk assessments and provide advice on risk management for relevant children to practice teams.

Essential

• Psychology Qualification
• Professional Registration (HCPC)

• Substantial experience working with Children & Younger People

Benefits

• £250 Welcome Bonus, paid via Service Care Solutions
• 28 Days Annual Leave inc. Bank Holidays
• Option for Sabbatical
• Flexible Working Hours / Hybrid Working
• Fully Funded Training and CPD
• Enhanced Maternity and Paternity Pay
• Worker Benefits Platform inc. Wellness and High Street Discounts
• Eligibility for Blue Lights Card
• Pension Contribution Scheme
• Free Meals
• Length of Service Awards

Are you happy with your current agency? At Service Care Solutions, we believe in rewarding your passion and commitment!

• £250 Welcome Bonus - We are offering a Welcome Bonus of £250, paid after completion of four weeks in your new placement.

• Refer a Friend (Earn up to £750 per Referral) - Simply refer your friend. If they get the role, we'll give you up to £750 per Referral.

Special Needs School Receptionist
North Central Birmingham
£13ph

Your new school

A Special Needs School for complex disabilities in North Birmingham is looking for a temporary School Receptionist. This school receptionist job is 8am - 4pm, Monday to Friday term time only. This is a long term role.

Your new job

The school reception is a very busy and fast paced environment. You will be responsible for meeting and greeting parents, visitors and pupils as well as answering and transferring calls and taking messages and ensuring safeguarding procedures are adhered too.

What you'll need to succeed

For this school receptionist job, you will need to have excellent communication skills and telephone manner with the ability to work in a pressured environment as well as an understanding of the importance of 'Child Protection and Safeguarding' issues when working on a school reception. You will also have recent experience working as a school receptionist with satisfactory references. Any person working in a school must hold an enhanced DBS check.

What you'll get in return

Hays Education has had an established Support Service desk in Birmingham for over ten years, providing quality non classroom based staff into schools. We also provide free Child Protection and Safeguarding Training to any candidate who is registered and working for us as part of their CPD. What you need to do now If you're interested in this school receptionist job in Birmingham, click 'apply now' to forward an up-to-date copy of your CV to the Hays Education Birmingham office, or call us now. If this job isn't quite right for you but you are looking for a new job, please contact us for a confidential discussion on your job search.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

An excellent job opportunity has arisen for a motivated Support Worker to work in an amazing nursing home based in the Ipswich area. You will be working for one of UK’s leading health care providers

This nursing home specialises in general & dementia nursing, residential and respite care for the elderly. The home is currently rated as ‘Good' by CQC

**To be considered for this position you must have an NVQ Level 2 in Health & Social Care or equivalent**

As a Support Worker your key duties include:
• Be an essential part of the team, promoting the well-being and providing the highest quality of care to residents
• Assist with daily tasks, inclusive of all personal care assistance from supporting with personal hygiene, through to days out and companionship
• Encourage independence, well-being and supporting vulnerable individuals with their daily routines and activities
• Ensure accurate record keeping at all times

The following skills and experience would be preferred and beneficial for the role:
• Have a genuine desire to care for others,
• A good team player
• Good verbal and written communication skills

The successful Support Worker will receive an excellent salary of £12.00 per hour and the annual salary is £22,464 per annum. This exciting position is a permanent full time role for 36 hours a week working on days. In return for your hard work and commitment you will receive the following generous benefits:
• Accommodation available on site (low monthly rates)
• Pension scheme
• Comprehensive induction and paid training programme with career prospects
• Enhanced rates for bank holidays
• Recognition schemes (Employee of the Month and company’s Care Awards)
• Paid breaks
• Uniform provided
• Refer a friend scheme
• Costs for an enhanced DBS
• Rewards for years of service

Reference ID: 4114
To apply for this fantastic job role, please call on 01216380567 or send your CV to contact@jupiterrecruitment.co.uk

Location: Cadbury Sixth Form College, Kings Norton
Working Hours: Term time only (39 weeks), 37 hours
FTE Salary: £23,447 - £27,164 per annum
Actual Salary: £21,000.67 - £24,329.86 pro rata per annum
Learning Support Assistant
As the centre enters an exciting period of growth and development, it is looking for a talented individual who is passionate about delivering the very best experience to young people.
We are looking to appoint a Learning Support Assistant to join our successful team on a full-time, permanent basis.
Responsibilities
You will be working with students who have special educational needs and your ability to develop trusting relationships is critical to this role. This role will require you to follow process but also use your initiative with the demands of the student environment. An interest in teaching and a desire to improve these student’s lives is essential.
This is an excellent opportunity for someone who has a strong understanding of supporting SEN in the classroom and is able to demonstrate the wide range of needs students have in an FE setting that affects the achievement of goals.
Skills, Knowledge and Expertise
You will be emotional resilience and motivated by challenge and have a passion to make a real difference to the education and lives of young people. Your classroom and behavioural management skills will be strong and you will have the ability to work with students who have a wide range of emotional and physical needs.
To be successful you must have at least GCSE in English and Maths to grade C or above, or a recognised equivalent qualification (FS L2), and current skill levels at L2 in Literacy, Language and Numeracy. You will hold a minimum of a Level 3 subject qualification and a City & Guilds 9297 Cert in Adult Learning Support or be working towards completing this.
Benefits
• Very competitive salaries that have seen sector leading pay awards
• Excellent annual leave entitlements for all (between 35 and 50 annual leave days, as well as 8 bank holiday days, and additional time off over the Christmas period!)
• Dedication to career development and progression through dedicated development days, talent schemes and much more
• Recognition for great work through awards, events and celebration days
• Cycle to Work Scheme
• Access to onsite facilities with discounted rates on services including Bliss Hair & Beauty Salon, dog grooming, car health checks
• Use of the College gym facilities as well as discounts at local gyms
• Generous pension schemes (23.68% employer contribution for teaching roles, 21.5% employer contribution for non-teaching roles)
• Access to a huge range of high street discounts
• Free will writing
• Travel discounts including local bus, tram, train, as well as cross country coach and trains
• Free flu vaccine
• Free confidential counselling service and wellness platforms

Please see attached the Job Description and Personal Specification for full details and main responsibilities.

For further information about the main responsibilities please view the attached job description and person specification. We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK) We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

Sea Logistics Operational Care Specialist | United Kingdom | JR2408_0021

We currently have a fantastic opportunity to join our Sea Logistics team as Import Operational Care Specialist at our Birmingham Branch (Revenue Care). This role is vital to ensuring the smooth coordination of customer shipments and the accurate, timely update of key milestones within our operational system. Be a part of our mission to deliver excellence in logistics and customer care.

YOUR ROLE

As an Import Operational Care Specialist (Revenue Care), you will be an integral part of our Operational Care Centre (OCC). You will handle the timely processing of tasks using excel reports and the financial system (ACON) ensuring all costing and gross profit (GP) are accurately managed. Your primary responsibilities will checking and actioning open operational files whilst maintaining seamless communication with Customer Care Specialists within the Customer Care Locations (CCL). You will play a critical role in managing the flow of information between various teams and external stakeholders to ensure operational efficiency and compliance with our high standards.

YOUR RESPONSIBILITIES

• Ensure timely closing of the ledger financial platform for all files (FSL), coordination with costing, billing (OCC), and CCL teams to resolve discrepancies;
• Perform timely and accurate recognition of revenue, reviewing all files to ensure proper procedures and guidelines are followed to capture gross profit for deadlines end of month/year;
• Ensure accurate gross profit for all contracted freight and UK charges;
• Maximise gross profit on every shipment by ensuring correct profit share and sales quotation is linked on every shipment file;
• Monitor and address discrepancies with carrier invoices, escalating, as necessary;
• Raise freight and additional charge invoices to our customers when required;
• Report/reviewing data using excel. Ability to analyse data with a view to maximizing profitability on job level and identifying areas for improvement on supplier and customer level;
• Serve as a key contact for the services within your scope;
• Engage in regular communication with Customer Care Locations, other OCC departments, Kuehne + Nagel offices overseas, and suppliers, building strong relationships.

#LI-SD2

YOUR SKILLS AND EXPERIENCES

• Experience in either freight forwarding or transport planning preferably with the focus on sea freight
• Experience in bookkeeping or finance
• Experience in Import Operations as well in processing data and task based work is advantageous
• Ability to understand and execute new processes
• Excellent knowledge of MS office features, especially excel
• Understand & respect the company confidentiality and compliance regulations (Code of Conduct)
• Strong affinity with required customer quality standards
• Understanding of Incoterms, shipment types and methods
• Very good time management skills with the ability to set priorities, fulfil critical tasks in time and keep to deadlines

GOOD REASON TO JOIN

If you would like to become a valued member of our team then we will also make sure that you're rewarded for your commitment and expertise. We are offering a competitive salary with discretionary bonus and 25 days holiday plus bank holidays, life assurance and private health insurance. You will also have the opportunity to join the contributory Kuehne + Nagel pension plan and benefit from our Route 2 Rewards scheme which offers discounts and savings on a wide range of high street or internet goods and services.

ABOUT KUEHNE+NAGEL

With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

CONTACT

Sigrid De Roy
+31 6 25 73 70 15

We are recruiting a Workshop foreman in Birmingham !!

REQUIREMENTS:
1x Earthworks plant experience
1x experience in lifting (LOLER)
Must have experience in accident & investigation.
Must hold drivers license

RATE: £38.12 hourly rate, overtime is paid at 1.3x
HOURS: Mon-Fri 10hrs/day.
DURATION: Ongoing, ASAP start
CONTRACT: PAYE only. Digs allowance (call for details)


To apply please click the 'Apply' button below, send a CV to Lewis.leach@mcginley.co.uk or give me a call on 07407 830638.

As an equal opportunities employer McGinley Support Services (Infrastructure) Ltd is committed to the equal treatment of all current and prospective applicants. We actively seek applications from all sectors of the community and particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and ethnically diverse or ethnic minority candidates, as these groups are underrepresented throughout the construction industry.

Proud member of the Disability Confident employer scheme

McGinley Support Services are recruiting Kerb Layers for a HS2 site near
Birmingham .

Requirements:
* Blue CSCS
* Experience in kerb laying
*to be capable of laying 120 meters of kerb per day

RATE: £17.95/hr. After 10 hours a day overtime time and third
DURATION: Ongoing, ASAP start
CONTRACT: PAYE only

To apply please click the 'Apply' button below, send a CV to dana.bocu@mcginley.co.uk or speak to Dana 07775117847

As an equal opportunities employer McGinley Support Services (Infrastructure) Ltd is committed to the equal treatment of all current and prospective applicants. We actively seek applications from all sectors of the community and particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and ethnically diverse or ethnic minority candidates, as these groups are underrepresented throughout the construction industry.

Proud member of the Disability Confident employer scheme

Secondary School Receptionist/Administrator
Based in Perry Barr, North Birmingham£13.10ph



Your new company
A busy secondary school based in North Birmingham is looking for a School Receptionist. The cover is Monday to Friday, term time only, 8am - 4pm. The role is initially until the end of the year but may potentially be longer.

Your new role
The role will be working in a very busy office to provide admin and reception support. The role will be working on a rotational basis in the office on aspects of attendance, trips, dinner monies and covering reception. This is a busy office and requires someone that is versatile and able to work under pressure.

You will also be expected to cover a very busy reception when required. Therefore you must hold strong IT skills.

What you'll need to succeed

You will need to have a high level of communication
and IT skills and be able to work quickly under your initiative. You will also have recent satisfactory references for carrying out a similar placement within the last 2 years. You will also need to have an up to date DBS check, the school can't accept any applicants without this.
What you'll get in return

Hays Education has had an established Support Service desk in Birmingham for over ten years, providing quality non classroom based staff into schools. We also provide free Child Protection and Safeguarding Training to any candidate who is registered and working for us as part of their CPD. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust. When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable). Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust. When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable). Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

1. To be accountable for all aspects of work and to prioritise work accordingly using own initiative both independently and as part of the team, with and without direct supervision. 2. Able to assist with organising the inputting of all patient referrals and data onto the Community Patient Administration system within the team. This involves providing support to colleagues, problem solving any issues, contacting IT when there are unresolved issues with the system etc. 3. To be aware of levels of responsibility and accountability within the team, the support of peers and senior staff and be guided by the policies and procedures within the trust. 4. Assist with booking patients into designated clinics/venues and rearranging appointments. This involves allocation of appropriate clinics to individual members of the Specialist team, allocation of venues and rooms and ensuring that no clinics/rooms are double or over booked. 5. Have a good level of interpersonal skills with the ability to communicate effectively and appropriately (verbally and written) with patients, carers, the public, health care professionals, senior medical consultants, and senior managers. 6. Able to communicate and exchange sensitive information with diplomacy and discretion and have the ability to show tact or empathy when dealing with patients, relatives and carers when required. 7. Have a good understanding of medical terminology when receiving and forwarding on messages or referrals to team members, ensuring that messages are accurate and legible and passed on in a timely manner. 8. Be responsible for the distribution of internal and external mail to the relevant destinations, redirecting mail whenever necessary and ensuring that internal post is ready for collection at appropriate times throughout each day. 9. Able to provide administrative support for meetings to include citywide meetings as and when required. This includes assisting with preparing and distributing agendas, and preparing minutes, preparation of papers and co-ordinating follow up of actions. 10. Be responsible and accountable for all aspects of own work by regularly participating in a six-monthly review and a yearly PDR / appraisal to identify further improvements and developments and share evidence of life-long learning. 11. Able to act in a professional manner exercising discretion and maintaining confidentiality, with the ability to promote Specialist Services and the organisation at all times. 12. Able to be a resource of information to all staff within the team, offering full support and guidance with any issues e.g., IT, Community Patient Administration System data base and any administration skills. Is aware of own level of responsibility and accountability within the team and is able to take guidance and support from the trusts policies and procedures and human resource department. 13. Able to identify, document and report any risks or incidences within the team using the appropriate trust policies and processes and will report all immediate risks or incidences to Senior Administrator, Service Clinical Operational Manager. 14. Is aware of and prepared for any exposure to hazards within the work environment and will take all the necessary precautions as guided by the trusts policies and procedures. 15. Able to support the trusts mission statement, core values and business plan to facilitate the management and excellence in all aspects of its establishment. Able to suggest and identify any areas for future service development within the service and able to work alongside all team members to implement the areas for improvement. 16. Able to assist the team with all aspects of inputting data and information onto the Community Patient Administration System data base system and any other systems required, maintaining accuracy and efficiency at all times and adhering to the trusts policy and procedure for guidance 17. Able to assist with collating information relating to the delivery of national performance targets that may be required. 18. Able to assist with collecting data and information for the Specialist service that is required for audit purposes, clinical governance, and quality assurance. Able to ensure that departmental activity statistics are collected within the agreed time scales and that reports are produced, and information can be disseminated as necessary by senior staff. 19. Order stock and nonstock items if required ensuring the appropriate budget code is used. Check delivery of orders and any shortages, incorrect damaged goods are brought to the attention of the Senior Administrator and procurement. Obtain authorisation for the payment of invoices when goods have been delivered if required. 20. Monitor stock control of stationery, ensuring optimum levels are maintained for normal use, without over or under provisions and relevant stock for the team. 21. Report to line manager/s when persistent quality issues occur and document accordingly using guidance from the trust policies and procedures. 22. Able to answer non-clinical queries from patients, health professionals and external agencies relating to services provided by the Specialist team and signpost on any queries that require information. 23. Have an understanding and working knowledge of both local and national voluntary organisations to signpost patients, relatives and carers to other services.

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust. When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable). Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

JOB TITLE: COMMERCIAL AIR CON SERVICE / BREAKDOWN ENGINEER

PLACE OF EMPLOYMENT: Mobile Worker

You are required to travel to and work at various locations within the Birmingham, duduley, Coventry area as the Company shall reasonably require for the proper performance of your duties

SALARY: £45,000

HOURS: Monday - Friday 8:00am to 5:00pm (40 hours per week)

RESPONSIBLE TO: Directors

RECRUITMENT: This post is subject to a satisfactory DBS and reference checks

Summary of Duties:

Service and maintenance of air con appliances within both commercial and domestic properties.

Air conditioning/electrical fault finding experience within both commercial and domestic properties.

Main Duties:

Attend service and reactive breakdowns to fault find, diagnose and repair in a timely and cost effective manner.

Using knowledge and air conditioning fault finding experience to provide high levels first time fix and customer care.

To carry out the day to day responsive maintenance, service and repairs as instructed

To carry out servicing and safety checks on all air con systems

To make immediate decisions as regards the repair requirements should the original job order not reflect the actual works required and to inform the relevant director

To inform the customer (with reason) when it is not possible to complete a repair within the first visit and make mutually agreed arrangements to return to complete and inform the relevant director

Direct helpers engaged in assembly or installation of air con systems or components.

Liaise with management and or client to ensure all works are completed.

Ensure that all works and repairs are completed safely and in accordance with current codes and practices.

Abide by all client rules and regulations whilst on site (copy available upon request)

Ensure when purchasing materials, a 'best value and cost effective approach' is sought

To make sure that all training required to carry out the role is maintained and kept up to date.

To accurately complete all relevant documentation associated with the duties and ensure the prompt return to the office of all relevant information in relation to the daily tasks.

Where a Company vehicle is provided, ensure that it is used in accordance with the Company's current policies and procedures

Ensure that all company property, i.e. motor vehicle, uniform, tools etc… are operated safely, kept clean and in good order and tested when required to maintain the safe working of all heating systems

Actively take a proactive approach in finding and quoting additional works, should it be required.

Carry out site audits, vehicle audits, post work inspections, quotations and engineers meetings

Adhere to the Company policies and procedures, handbook and Health & Safety.

PERSON SPECIFICATION:

Essential:

• Recognised air conditioning apprenticeship and Commercial experience Air conditioning experience within the commercial sector e.g, fault finding, service, repair and maintenance on air condition installations and appliances.
• Working knowledge of test equipment including an electrical multi-meter
• Flexible approach:

due to travel aspect, this is a mobile position that will involve travelling to multiple sites across the West & East Midlands as well as some wider travel as required.

due to customer demands, the ability to work additional hours over and above contracted hours if and when required, where overtime would be payable.

• Be part of the emergency call out team on a rota basis
• To promote a positive and professional attitude to all customers and staff.
• Self- motivated and able to work under own initiative as well as within a team.
• Willing to undertake further training/development within the post as required.
• The ability to communicate effectively with tenants and other members of the public.
• Full UK Driving Licence
• Basic IT Skills
• Must have had or willing to have both vaccinations

Please call or send a CV to apply

IDN1