Total 164 Customer Service job vacancies in Basingstoke, RG24 9UL

Happy to Talk Flexible Working - all requests for flexible and part time working will be considered. Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

We are seeking to appoint a highly motivated LSA to work 28.75 hours a week (8:45am – 3:15pm) in our friendly and supportive Key stage 2 team. The duties will be split between working with groups and individuals in class, and organising and leading intervention strategies for small groups/individuals outside of the classroom.Our school ethos is rooted in the United Nations Convention for the Rights of the Child and we pride ourselves on the relationships that we build between our pupils, parents, staff and governors.
We are looking for someone who has the following attributes:
Have GCSE grade C or higher/equivalent in English and Mathematics i.e. NVQ 3
An ability to use ICT effectively to support learning
Good communication skills and able to clarify and explain instructions clearly
Excellent literacy/numeracy skills
Team worker
Have high expectations of achievement and behaviour
Nurture experience preferable
Be able to proactive and use their initiative when appropriate
We offer:
Pupils who are keen to learn, happy and just delightful!
A good programme of CPD
A range of quality, well-resourced and organised interventions
A well-resourced school with extensive and beautiful grounds which provide stimulating outdoor learning opportunities
Highly skilled leadership team committed to developing your practice and expertise
Kindly note that this role also includes five lunchtime supervision duties as we believe that this is an integral part of the provision that we offer all our children.
The school has a family ethos where everyone’s well-being is important. We have very high expectations of everyone and believe that our success depends on everyone being happy.

Royal Mail is something special, a well–loved brand people can rightly be proud of. We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. Our people are at the heart of our business and are integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations.

Job reference number 318046
Starting salary £43,677 per annum, potential 10% bonus, 25 days annual leave plus bank holidaysFull time, 41 hours per week, Permanent Basingstoke DO, Hermes House, Priestley Road, Basingstoke, RG24 9AA

ABOUT US

We believe great things are possible and we make them happen. Royal Mail impacts people and businesses in more than 71 million ways, daily. The only company that delivers to every address in the UK, we bring people closer together, help independent businesses grow and make large corporations work better, connecting companies and customers worldwide. We’re driven to take people further; to empower our customers and colleagues to make their futures whatever they want.

THE ROLE

Full accountability for the Delivery team, you’ll work through the morning and into the afternoon and ensure the smooth running for all deliveries. You'll lead and inspire a team of front-line colleagues to work efficiently and provide excellent service at the doorstep. Being a great leader means creating a positive and engaging work environment, promoting inclusivity, and being a role model by living our values.

To ensure we reach our best with people management, resource planning and specialist project activity, you’ll also partner with Trade Union to keep raising the bar as you coach your team to drive performance improvement. Delivering every item accurately and on time is crucial to who we are, you will play a major part in the trust customers have in us.

ATTENDANCE

07:00
- 15:30, 5 days over Monday to Saturday. A degree of flexibility is required to meet operational demands.
WHAT YOU’LL GET

We’re asking for a lot, but you’ll get a lot in return. First, there’s the 10% on-target bonus, generous holiday allowance, flexible working, pension scheme and an excellent parental leave policy. Then there are all the excellent benefits that come with MyBundle, such as the Cycle2work scheme, and corporate discounts including retail vouchers, travel & attraction discounts, gym membership and more. There’s also all the exciting career opportunities that come with leading a team and driving key decisions. And that’s before we’ve even mentioned the great sense of pride you’ll feel from being part of one of the world’s most recognisable brands as we undergo a historic transformation, and transition from a letters business to a parcels business.

ABOUT YOU

This is a role packed full of influence, challenges and responsibility, so we need someone who is flexible and can excel under pressure. Customer focussed, team player, results driven, inspiring leader – you know how to get the best out of our people and deliver the best to our customers. You can empathise, motivate, coach, and collaborate, and will relish the opportunity to be part of our historic transformation from a letters business to a parcels business, whether that’s through reduced cost, innovative work practices or data driven ideas. We’re looking to you to bring your skills and experience to make brilliant things possible.

NEXT STEPS

Ready to apply? Then complete your application online and submit your CV.  If successful, you’ll be invited to a face-to-face assessment where you’ll have the chance to showcase your abilities and passion. You’ll also take part in a capability-based interview and a short management scenario exercise – more details will be provided on the day.

If you are successful in your application, you be provided with the necessary training to support you in your new role. As part of your induction journey, you will be required to attend a week of formal classroom training. You will be required to travel and, dependant on location of the training, you may need to stay overnight. This training will be during the second or third week of you being appointed to role.

Closing Date: Sunday 22nd September. Please note, this advert may close early if the appropriate number of applications has been reached.



Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve. We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

#LI-POST #RMG #DeliveryandCollections #LIMRT

Proud member of the Disability Confident employer scheme

Happy to Talk Flexible Working - all requests for flexible and part time working will be considered. Please see attached job description and personal specification for further detail on the main responsibilities and requirements of this role.

Are you an organised, methodical nurse who is passionate about delivering positive change? At Care UK you can build a fast-moving nursing career whilst helping our residents fulfil their lives. This is a great opportunity for a passionate and hands on nurse to join the home as a Clinical Deputy Manager.

The Role


Supporting and deputising for the Home Manager
Oversee the delivery of high quality clinical and pastoral care.
You will be the homes nurse expert and your role will be a combination of utilising your nursing skills as well as your managerial and leadership skills.
Maintain the highest levels of clinical governance
Regularly review auditing practices and procedures,
Care plan development and assessments


Some of our benefits you’ll receive by joining the Care UK family


Paid Annual NMC Registration (T&Cs apply)
access to a company paid web-based system for your PIN re validation.
bank holiday enhancements.
paid DBS check
childcare vouchers
cycle to work scheme.
thousands of online and in-store discounts and free uniform
Further training and qualifications
Development and progression
Support, guidance and a caring working environment.


About You


An NMC Registered Nurse
Understands clinical assessment tools like Waterlow and MUST
Good understanding of care planning processes
Experienced in writing comprehensive care plans
Determined to drive continuous improvement


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who share the same values: caring, passionate and teamwork. You’ll have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours. Click apply now.

Job Description

Nursery Practitioner - Level 3

Salary: Up to £25,500, depending on qualifications and experience

40 hours per week, across 4 or 5 days

Are you a nurturing and dedicated Nursery Practitioner with a passion for providing high-quality care and education to young children? If so, we are looking for you to join our client's team! As a Nursery Practitioner, you will play a crucial role in creating a nurturing and inclusive environment where children can thrive and reach their full potential.

To thrive in this role, you should have:

• Level 3 qualification in Early Years
• In-depth knowledge of child development and early years education.
• Excellent communication and interpersonal skills.
• A strong commitment to diversity, equality, and inclusion.
• The ability to work effectively both independently and as part of a team.

As a Nursery Practitioner, you will get:

• Generous childcare discount
• Wellbeing support
• Benefits portal - you get access to high street discounts
• Staff appreciation and incentives

As a Nursery Practitioner, your responsibilities will include:

• Planning and implementing engaging and age-appropriate activities and learning experiences for children.
• Ensuring the nursery environment is safe, clean, and stimulating for children to learn and play.
• Building strong and positive relationships with children and their families.
• Observing and documenting children's development and progress.
• Collaborating with colleagues to create a diverse and inclusive curriculum that meets the needs of all children.

Reference: WILL79697/MC

INDCHI

Job Description

Nursery Practitioner - Level 2

Salary: Up to £25,500, depending on qualifications and experience

40 hours per week, across 4 or 5 days

Are you a nurturing and dedicated Nursery Practitioner with a passion for providing high-quality care and education to young children? If so, we are looking for you to join our client's team! As a Nursery Practitioner, you will play a crucial role in creating a nurturing and inclusive environment where children can thrive and reach their full potential.

To thrive in this role, you should have:

• Level 2 qualification in Early Years
• In-depth knowledge of child development and early years education.
• Excellent communication and interpersonal skills.
• A strong commitment to diversity, equality, and inclusion.
• The ability to work effectively both independently and as part of a team.

As a Nursery Practitioner, you will get:

• Generous childcare discount
• Wellbeing support
• Benefits portal - you get access to high street discounts
• Staff appreciation and incentives

As a Nursery Practitioner, your responsibilities will include:

• Planning and implementing engaging and age-appropriate activities and learning experiences for children.
• Ensuring the nursery environment is safe, clean, and stimulating for children to learn and play.
• Building strong and positive relationships with children and their families.
• Observing and documenting children's development and progress.
• Collaborating with colleagues to create a diverse and inclusive curriculum that meets the needs of all children.

Reference: WILL79696/MC

INDCHI

Job Description

Nursery Room Leader - Level 3

Salary: Up to £26,000

40 hours per week, across 4 or 5 days

We are seeking a highly skilled and passionate Nursery Room Leader (Level 3) to join our client's growing team. The ideal candidate will have the skills and experience to lead a nursery room, ensuring a safe, nurturing, and stimulating environment for young children to learn and grow. This individual will play a key role in providing high-quality care, planning engaging activities, and fostering strong relationships with families to support children's development.

Qualifications

• Possession of a Level 3 in Early Years or above, demonstrating a strong foundation in early childhood education.
• Proven experience in a nursery or early years setting, with notable leadership or supervisory experience, showcasing the ability to effectively manage and inspire a team.
• In-depth understanding of child development principles, safeguarding procedures, and early years curriculum, allowing for the creation of an enriching learning environment.
• Exceptional communication, organizational, and leadership skills, enabling seamless collaboration with team members, families, and external stakeholders.
• Strong dedication to promoting diversity, equality, and inclusion in the nursery environment, nurturing an atmosphere of respect and appreciation for all individuals.

Benefits:

• Generous childcare discount
• Wellbeing support
• Benefits portal - you get discounts
• Staff appreciation and incentives
• access to high street

Responsibilities

• Leading and supervising the nursery room team to ensure the delivery of high-quality care and education for children, meeting their individual needs.
• Planning and delivering a wide range of engaging and age-appropriate activities to support children's physical, emotional, and cognitive development.
• Upholding a safe and inclusive environment by meticulously following all health and safety regulations and fostering an atmosphere of respect and acceptance.
• Effectively communicating with parents and families, establishing strong partnerships and keeping them informed about their children's progress and well-being.
• Providing ongoing support and mentorship to staff, offering guidance, training, and encouragement to help them excel in their roles.

Reference: WILL79698/MC

INDCHI

Job Title: Fleet Coordinator

Salary: £13.48 P/H PAYE (Incl. Holiday Pay) | £15.50 LTD Umbrella

Hours: 37 Hours Per Week
Type: Temporary Ongoing

Location: Basingstoke, RG21
Start Date: ASAP
Work Pattern: Monday - Friday | 08:30am - 17:00pm

Are you a proactive and organised individual with a passion for fleet management? We are looking for a Fleet Coordinator to join our client's team. In this role, you will support the day-to-day management, maintenance, and servicing of our company's vehicle fleet, ensuring compliance with all statutory health and safety regulations.

Key Duties and Responsibilities:

• Plan, direct, and monitor preventive maintenance and repair programs for all company vehicles.
• Arrange bookings for vehicle servicing in line with manufacturer's recommendations.
• Coordinate statutory MOT tests and liaise with supervisors and planners.
• Maintain vehicle history files and ensure compliance with legal requirements.
• Update fleet software with vehicle information and driver records.
• Facilitate replacement hire vans and manage vehicle breakdowns.
• Oversee parking, speeding, and traffic offence fines.
• Arrange for glass and windscreen repairs.
• Maintain day-to-day communication with drivers, including complaints management.
• Develop and maintain strong working relationships with internal and external customers.

Qualifications and Experience:

• Proven experience in fleet coordination or a similar role.
• Strong organisational and administrative skills.
• Excellent communication abilities to liaise with both drivers and external service providers.
• Proficiency in using fleet management software.
• Ability to work collaboratively as part of a team.

If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk

Shaw Healthcare are recruiting for a Compliance Manager to join our Clinical Governance Team, this role is a hybrid position and could mean you are onsite 3 or 4 days per week at our services.
Hours: 37.5 hours per week Salary: starting at £47k increasing to £49k following completion of probation plus monthly car allowance of £350
Location : UK based, you could be required to be onsite 3 or 4 days per week and could include overnight stays
Benefit:

25 days annual leave plus bank holidays
Employee Ownership Trust including tax free bonuses – to date we have received £1850 tax free bonus
Onsite parking
Enrolment to NEST pension
Retail/Leisure/Holiday and travel discounts

The Compliance Manager is responsible for planning, directing, and completing rigorous audits/inspections and follows up across Shaw healthcare settings that are registered with the national regulators.

This will involve liaison with the individual Service Managers, the operational management teams and the Shaw head office colleagues.
The Compliance Manager will be responsible for relaying the outcomes of compliance audits, setting requirements and timescales for completion with the Service Managers and operational management teams and for producing a report.
The Compliance Manager will report to the Director of Compliance and Governance and work closely with Compliance & Governance colleagues; and with operational management and teams with regard to areas of continuous quality improvement and business development.
Maintaining oversight and management of a caseload of regulated services, ensuring the required Audits are completed, monitoring levels of risk, assessing incoming concerns and ensuring all records are kept up to date.
Carrying out Audits in line with an agreed programme, observing and reporting on the well-being of people using the service, identifying and monitoring areas of non-compliance, raising and responding to safeguarding concerns.
Taking responsibility for following and progressing actions in relation to services of concern and liaising with other key stakeholders
Working with managers to contribute to the setting and achieving of organisational performance objectives, including both quantitative and qualitative measures.
Preparing correspondence/reports, etc. in relation to specific issues raised about services.

General Management

Plan, organise, liaise and conduct Compliance Audits in all Shaw healthcare settings that are registered with CQC/CIW/Care Inspectorate & Healthcare Improvement Scotland.
Provide relevant professional advice and analysis within corporate Compliance & Governance expectations
Adhere to the highest degree of professional standards and strict client confidentiality.
Maintain registration with NMC (when applicable)
Keep up to date with changes in legislation, guidance, and policies, procedures and best practice development.

Essential Criteria

Excellent analytical, clinical, auditing and presentation skills.
Must have a good working and research-based knowledge and understanding of the regulatory framework and its significant influence on all registered settings
Good experience in staff and audit management within health and social care.
Proven experience and qualifications within health and social care including management certification.
Ability to manage multiple engagements and competing priorities in a rapidly growing, fast-paced, interactive, results-based team environment.
Ability to manage multiple engagements and competing priorities in a rapidly growing, fast-paced, interactive, results-based team environment.
To collect evidence in an objective and in a measured and non-prejudiced manner in order to make informed decisions and judgments about the quality of care and service provision.
Needs to have a positive, honest, open and constructive approach when inspecting/auditing; delivering the feedback and completing the report; and following up on action plans.
Car driver & current license

Further information about the Trust and this role can be found on the Job Description document attached.

As a member of Point of Care Testing (POCT) you will contribute to the day to day delivery of the POCT service with specific responsibilities for equipment and reagent management, audits and supporting service users.

Responsible to and in liaison with the POCT Manager, to provide a high quality service that builds on the UKAS ISO standards. The post holder will be expected to develop and maintain close working relationships with all grades of staff both in the team and in the wider Trust to ensure the effective delivery of the service. There will also be an element of administrative duties, use of IT systems and direct communication with a variety of service users.

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.
The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

We expect the post holder to uphold the trust's CARE values:

COMPASSION caring about our patients and our staff

ACCOUNTABLE and responsible, always improving

RESPECT for all colleagues, patients and their families

ENCOURAGING and challenging each other to always do our best

The post holder will also be required to work cross-site on a rotation basis at Andover, Winchester and Basingstoke.



Further information about the Trust and this role can be found on the Job Description document attached.




This advert closes on Tuesday 17 Sep 2024

Proud member of the Disability Confident employer scheme

Assisting the nurses with the day to day running of the outpatient clinic. Setting up clinic for consultants, including daily equipment checks in line with trust policy Carrying out phlebotomy duties and cannulation, bladder scanning, uroflow and the like Chaperoning patients in consultations Stock ordering and rotation, maintaining safe stock levels in the clinic. Assisting with the paediatric clinic including play, distraction and supporting the paediatric nurse in the running of the clinic. Assisting consultants from all specialists in the smooth running of the clinic. Diary management including booking patients for procedures. Supporting the team with teaching and education especially other HCAs/new team members.

Your new company
You will be joining an exceptional business which has grown from strength to strength and has an exciting future ahead.


Your new role
You will be working within a professional, stable and friendly team who work to common goals and share success. The successful candidate will play a pivotal role in the success of the team and the role will be diverse, busy and rewarding. In the role of Service Controller, you will provide an end-to-end support service to customers requiring bespoke manufacturing and engineering services.


The main purpose of this role is to work with the Regional Service Managers to schedule and control the field engineering resources in a manner that meets contractual obligations and maximises commercial opportunities. You will be responsible to optimising the communication and operational links between the engineer service field team and service control, create and chase quotes to customers to ensure all quoted works are approved and actioned correctly, management of all reactive, planned and outstanding engineer tasks, effectively communicate service to ensure customers are kept up to date with progress, answering and dealing with incoming telephone calls and enquiries, conduct each transaction with external and internal customers in a professional and competent manner consistent with maximising customer satisfaction, and encouraging repeat business.


What you'll need to succeed
Our client is seeking to recruit a highly talented and engaging new team member who has experience of working in a similar role. The successful applicant will need to have experience of coordinating and administrating customer requests, ideally within a manufacturing and/or engineering company.
What you'll get in return
Service Controller, Permanent, Full time, Hybrid Working, Basingstoke, £27K PA plus excellent benefits . Free parking, pension, plus other employee benefits


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
You will be working for an award-winning organisation who provide outstanding products and services. You will be joining a professional, stable and friendly team in the role of Customer Service Coordinator. No two days will be the same and the work you undertake has a crucial impact on the success of the organisation.
Your new role
Duties include - supporting customer orders via telephone, email, live chat and online ticketing portal, accurately processing customer orders and queries in line with SLA standards, ensuring the best possible service is delivered with customers kept up to date with order progress, building professional relationships with internal stakeholders and external business partners, the escalation of, issues to senior member's of the team when required, working in line with industry and company standards/values, by delivering excellent customer service standards increasing customer satisfaction and further customer orders.

What you need to succeed
Our client is seeking to hire a talented and engaging customer service executive who wants to develop a career with a marketing leading-organisation. The successful candidate will have excellent communication skills, a confident user of IT systems and can demonstrate a real passion for providing great customer support.
What you'll get in return
Customer Service Coordinator, Permanent, Basingstoke, Full-Time, Mon-Fri, £28K PA plus benefits
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk