Total 16 Customer Service job vacancies in BL1 1AP

See attachment KNOWLEDGE, SKILLS EXPERIENCE REQUIRED Good team working skills Able to provide a professional and warm welcome to our patients Ability to maintain confidentiality Good telephone manner and inter-personal skills Good standard of general education Ability to work with a methodical and careful approach Flexibility to adjust work patterns to meet additional workload as it arises Ability to remain calm and well-organised under pressure IT-literate, able to use email effectively, with basic knowledge of web-based and windows-based systems. Able to multi-task and prioritise Empathy Honesty

This is a short-term opportunity to join an award-winning team working across the NHS and blue light services. The successful individual must be able to commence work by mid-December 2024.

We are looking for an enthusiastic, experienced and committed professional with excellent communication skills to help us improve relationships with underrepresented communities. The role will specifically help to increase feedback from diverse communities on their experience of using ambulance servicesas well as increasing our awareness and understanding of cultural issues and potential barriers.

We provide 24/7 urgent and emergency care for people across the North West as well as the NHS 111 service and patient transport. You will be joining a friendly and busy team atthe North West Ambulance Service NHS Trust, based at our Ladybridge headquarters in Bolton. We benefit from a hybrid working arrangement, working both in the office and at home. This is a band 7 role, working 37.5 hours a week, currently funded until 31stMarch 2025.



Working with the Head of Communications and Engagement and the Patient Engagement Team you will be responsible for co-ordinating our approach to our accessibility, equality, diversity and inclusion priorities and improving the experience of care and services for patients and service users.

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

To ensure that we invest in developing a nurturing, positive and thriving culture, it is important to us to recruit leaders who demonstrate the right behaviours. As part of this recruitment process, if you are successfully shortlisted you will be invited to take part in a Be Think Do assessment. This may include completion of a psychometric assessment and/or completion of group and individual activities, followed by an interview (this will be confirmed if you are shortlisted).



The closing date for this position is 20th November 2024 (may be earlier depending on interest).



Interviews and associated recruitment activities for this position will be held the week commencing 25thNovember 2024.




This advert closes on Wednesday 20 Nov 2024

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

We're on a mission to give our colleagues an amazing work/life balance! We are trailing the four day working week, get paid 100% for 80%!

Job title: Resourcer

Location: Bolton (Hybrid)

Salary: up to £25,000 per annum

Hours: 9-5 Monday-Friday

UK applicants only. This role does not offer sponsorship.

Job Purpose:

To support in the delivery of qualified and unqualified workers into our professional services settings and support with the staffing requirements of our Head Office and muliple sites by taking ownership of selected sites and building strong relationships with hiring managers and senior leadership.

Manage the candidate pipeline to ensure we have delivery of applications, complete pre-screening and complete all interview booking and preparation for the candidate to drive the highest candidate experience for all applicants.

Be a support function for candidates and hiring managers on their recruitment journey, delivering the highest levels of candidate and customer experience for all involved the hiring journey.

To proactively search for and pool talent for specialist roles across the residential settings, live and future vacancies.

Uphold the Group’s commitment to safeguarding the children and young people in our care by championing our safer recruitment standards.

Key Stakeholders:

Resourcing Manager, Hiring Managers and Senior leaders in the field.

Key Responsibilities:

1. Owning the candidate pipeline for the selected sites, being responsible for the candidates in the pipeline, full pre-screening of candidates and booking in interviews with sites and working with candidates to drive up interview attendance rates.

2. Partner with the Resourcing Manager to deliver a proactive, best in class resourcing service by direct sourcing candidates for senior and specialist, live and future vacancies.

3. Be the main contact for your selected sites, deliver high levels of communication and build strong relationships across the owned sites to assist and support the teams with their staffing requirements.

4. Own and deliver the management of the pipelines for the sites that you own. Including making sure the right roles, correct vacancies are updated and correct.

5. Partner with the Resourcing Team to improve advertising content and methods.

6. Respond to Hiring manager queries via phone and email providing updates on recruitment performance as requested by Resourcing Managers.

7. Communicate with candidates proactively using the system, phone, email and field queries via email, phone and social media.

8. Post organic content via social media channels, interact and respond to candidate queries.

9. Partner with the Resourcing Manager to continuously inform sector insight and improve the employer brand.



Standard responsibilities:

There are a number of standard duties and responsibilities that all employees, irrespective of their role and level of seniority within OFG Group are expected to be familiar with and adhere to;

Participates in an annual performance review programme
Works, at all times, in accordance with the policies and procedures of the OFG Group and statutory regulations applicable to the Group.
Observes, at all times, strict rules of confidentiality appropriate to the post.
To comply at all times with the requirements of Health and Safety Regulations to ensure their own wellbeing and that of their colleagues.
OFG Group is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all employees to work in accordance with this.
Undertakes other duties as assigned.
Measures:

Candidate management SLAs
Monthly hires
Agency savings
Customer service
Candidate experience
Experience, Skills & Qualifications:

Advert writing and attraction strategy experience.
Excellent verbal and written communication.
Shortlisting and interviewing experience.
Why join Outcomes First Group?

About the Group

Outcomes First Group is the leading provider of specialist education in the UK. We exist to give neurodivergent children and young people access to a great education that caters to their specific needs, abilities and aspirations.

There are three brands in our Outcomes First family: Acorn Education, Options Autism and Momenta Connect. Together, we educate, care for and support children, young people, and adults across the UK, empowering them to be happy and make their way in the world.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
And that’s not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

Senior support worker - £14.22 PH *** £500 WELCOME BONUS - Dudley

At Inspire it is imperative and important that our children enjoy new and varied experiences that encourage them to be the best version of themselves and that any disability is not seen as a barrier but an opportunity for inspirational outside the box thinking.

We hold a belief that no child should be disadvantaged and that all children are part of the community, enjoying all that this offers including celebrations, events and fundraising.

Our teams are fully committed to Inspire's goals, they understand the challenges and rewards of working with our young people and know that every day they will achieve things that really matter.

We are looking for a Team Leader to join our 6 bed home in Dudley, rated 'Good' with Ofsted. All the Children & Young People we support have a learning disability, Autism, epilepsy or can display some associated behaviours. Many of our children (not all) are non-verbal or have limited communication and will communicate with us through different methods such as picture boards, Smartbox devices and Makaton.

Senior support worker Essential

1-year experience in residential childcare plus Level 3 Children & Young People Award or equivalent
Experience of working within and leading a team
Driver (company provide a car during working hours)
Able to work unsociable hours (evenings, nights and weekends)
Willing and able to be part of Management on call system

Company Values

Friendly, passionate and caring nature
Positive, pleasant and approachable
Empowering others to become stronger and more confident in controlling their lives
Person Centred, allowing our children to explore & utilise their own strengths
Innovative, by using or showing new methods and ideas

Benefits
Full, or Flexi contracts available
Competitive salary including enhanced qualified rates
4 week paid induction programme
Dedicated learning and development programmes including fully funded Leadership and Management training programme
Face to face therapeutic/specialist training
Access to a wide range of free online courses for all staff on a variety of topic
Free Enhanced DBS check
Free parking

Employee Benefit system
*Refer a friend ‘Scheme’ reward system – earn up to £1000
*WELCOME BONUS £500

*Terms & Conditions apply

Interested then apply today!

All applications & CVs received are reviewed on a daily basis.

We are committed to safeguarding and promoting the welfare of the people we support. All successful candidates will be subject to an Enhanced DBS check and Regulated Activity, which will include a check against the barred children’s list.

Senior support worker - £14.22 PH *** £500 WELCOME BONUS - Dudley

At Inspire it is imperative and important that our children enjoy new and varied experiences that encourage them to be the best version of themselves and that any disability is not seen as a barrier but an opportunity for inspirational outside the box thinking.

We hold a belief that no child should be disadvantaged and that all children are part of the community, enjoying all that this offers including celebrations, events and fundraising.

Our teams are fully committed to Inspire's goals, they understand the challenges and rewards of working with our young people and know that every day they will achieve things that really matter.

We are looking for a Team Leader to join our 6 bed home in Leek, rated 'Good' with Ofsted. All the Children & Young People we support have a learning disability, Autism, epilepsy or can display some associated behaviours.

Residential Support Worker – DUDLEY -

Full UK drivers licence is essential

*£500 WELCOME BONUS

£12.59 - £13.34ph

An excellent opportunity for a Residential Support Worker to join our home in Dudley. The home is rated Good in all areas with OFSTED and has an excellent reputation with the local authorities. The home can accommodate up to 5 Young people, all the Children & Young People we support have a learning disability, Autism, epilepsy and can display some associated behaviours. Many of our children (not all) are non-verbal or have limited communication and will communicate with us through different methods such as picture boards, Smartbox devices and Makaton.

At Inspire it is imperative and important that our children enjoy new and varied experiences that encourage them to be the best version of themselves and that any disability is not seen as a barrier but an opportunity for inspirational outside the box thinking.

We hold a belief that no child should be disadvantaged and that all children are part of the community, enjoying all that this offers including celebrations, events and fundraising.

Our teams are fully committed to Inspire's goals, they understand the challenges and rewards of working with our young people and know that every day they will achieve things that really matter.

Our guiding principles are:

• Integrity, it is the foundation of what we do. A nurturing approach to our young people and staff and a passion that will drive your commitment to achieve the very best for our children.
• Bringing our plans to life will be challenging and intense but, with enthusiasm, creativity and a hands-on approach, the reward and satisfaction will be second to none.
• If this sounds like the kind of challenge you are looking for, we would love to hear from you.

Essential

• Experience in Residential Childcare Environment (Preferred)
• Level 3 Children’s and Young People or equivalent (Preferred but not essential)
• Able to work unsociable hours (evenings, weekends)

Company Values

• Friendly, passionate and caring nature
• Positive, pleasant and approachable
• Empowering others to become stronger and more confident in controlling their lives
• Person Centred, allowing our children to explore & utilise their own strengths
• Innovative, by using or showing new methods and ideas

Reward and Benefits

• Competitive salary
• Paid induction programme
• Dedicated learning and development programmes including fully funded QCF Level 3
• Face to face therapeutic training
• Access to a wide range of free online courses for all staff on a variety of topic
• Free DBS check
• Free parking
• Free meals on shift (residential homes only)
• *Refer a friend scheme’ reward system – earn £1,000 per referral
• *Welcome bonus £500
• Pension scheme
• Annual Employee Awards Evening
• Employee recognition schemes
• Company vehicle to use when in work
• CareTech Foundation- Opportunity to apply for family & friend’s grants.
• Being part of one of the UK’s leading specialist therapeutic providers.

Interested then apply today!

All applications & CVs received are reviewed on a daily basis.

We are committed to safeguarding and promoting the welfare of the people we support. All successful candidates will be subject to an Enhanced DBS check and Regulated Activity, which will include a check against the barred children’s list.

If you have not heard back within 14 days, please consider your application unsuccessful on this occasion

* Terms and Conditions apply

Support Worker [SYS-12606]

WAKING NIGHTS SUPPORT WORKER ,- Dudley

*** £500 WELCOME BONUS*********

At Inspire it is imperative and important that our children enjoy new and varied experiences that encourage them to be the best version of themselves and that any disability is not seen as a barrier but an opportunity for inspirational outside the box thinking.

We hold a belief that no child should be disadvantaged and that all children are part of the community, enjoying all that this offers including celebrations, events and fundraising.

Our teams are fully committed to Inspires' goals, they understand the challenges and rewards of working with our young people and know that every day they will achieve things that really matter.

Excellent opportunity for a Waking Nights Support Worker to join our home in Dudley. The home is rated Good in all areas with OFSTED and has an excellent reputation with the local authorities. The home can accommodate up to 8 Young people, all the Children & Young People we support have a learning disability, Autism, epilepsy and can display some associated behaviours. Many of our children (not all) are non-verbal or have limited communication and will communicate with us through different methods such as picture boards, Smartbox devices and Makaton.

Our guiding principles are:

• Integrity, it is the foundation of what we do. A nurturing approach to our young people and staff and a passion that will drive your commitment to achieve the very best for our children.
• Bringing our plans to life will be challenging and intense but, with enthusiasm, creativity and a hands-on approach, the reward and satisfaction will be second to none.

Preferred but not Essential

• Experience in Residential Childcare Environment (Preferred)
• Level 3 Children’s and Young People or equivalent (Preferred but not essential)
• Driver (company provide a car during working hours)
• Able to work unsociable hours (evenings, nights and weekends)

Company Values

• Friendly, passionate and caring nature
• Positive, pleasant and approachable
• Empowering others to become stronger and more confident in controlling their lives
• Person Centred, allowing our children to explore & utilise their own strengths
• Innovative, by using or showing new methods and ideas

Reward and Benefits

• Competitive salary including enhanced qualified rates
• Paid induction programme
• Dedicated learning and development programmes including fully funded QCF Level 3
• Face to face therapeutic training
• Access to a wide range of free online courses for all staff on a variety of topic
• Free DBS check
• Free parking
• Free meals on shift (residential homes only)
• *Refer a friend scheme’ reward system – earn £1,000 per referral
• *Welcome bonus £500
• Pension scheme
• Annual Employee Awards Evening
• Employee recognition schemes
• Company vehicle to use when in work
• CareTech Foundation- Opportunity to apply for family & friend’s grants
• Being part of one of the UK’s leading specialist therapeutic providers

*Terms and Conditions apply

Interested then apply today!

All applications & CVs received are reviewed on a daily basis.

We are committed to safeguarding and promoting the welfare of the people we support. All successful candidates will be subject to an Enhanced DBS check and Regulated Activity, which will include a check against the barred children’s list.

If you have not heard back within 14 days, please consider your application unsuccessful on this occasion.

Waking Nights Support Worker [SYS-12708]

FULL UK DRIVER LICENCE ESSENTIAL

*£500 WELCOME BONUS

£12.59 - £13.34ph

Excellent opportunity for a Residential Support Worker to join our home in Dudley. The home is rated Good in all areas with OFSTED and has an excellent reputation with the local authorities. The home can accommodate up to 5 Young people, all the Children & Young People we support have a learning disability, Autism, epilepsy and can display some associated behaviours. Many of our children (not all) are non-verbal or have limited communication and will communicate with us through different methods such as picture boards, Smartbox devices and Makaton.

At Inspire it is imperative and important that our children enjoy new and varied experiences that encourage them to be the best version of themselves and that any disability is not seen as a barrier but an opportunity for inspirational outside the box thinking.

We hold

With the creation of the 2020/21 Network Direct Enhanced Service (DES) and the introduction of the NHS Additional Role Reimbursement scheme for new primary care roles, an opportunity has arisen for Primary Care Networks (PCNs) to bring in roles that support GP practices, Networks and elements of the Network DES and this role looks to support this work administratively, linking the PCN and practices with the wider health care community, including but not limited to MDTs, social care, community care, pharmacy teams and care homes. Additionally NHS England have introduced, as part of the NHS Long Term Plan a national Ageing Well Programme. People in England can now expect to live for far longer than ever before but these extra years of life are not always spent in good health, with many people developing conditions that reduce their independence and quality of life. The NHS has a key role to play in helping older people manage these long-term conditions, making sure they receive the right kind of support to help them live as well as possible. The NHS Long Term Plan will give them greater control over the care they receive, with more care and support being offered in or close to peoples homes, rather than in hospital. We will also make better use of technology such as wearable devices and monitors to support people with long term health problems in new ways, helping them to stay well and live independently for longer. The role of the Ageing Well Care Coordinator looks to support the elements of the Network DES and the Ageing Well Programme is a mixture of administration, project management and care coordination, supporting teams and practices in delivering the key performance indicators of the Enhanced Health in Care Homes and Ageing Well programmes. More information can be found on the following link: https://www.england.nhs.uk/publication/enhanced-health-in-care-homes-framework/ And https://www.longtermplan.nhs.uk/areas-of-work/ageing-well/ This role will support the practice care home teams, the care homes and the patients residing in them. Of course, not all older people are residents in a care home, and some will be living at home, either independently or with assistance from unpaid, or paid carers. Key duties To methodically action the elements of the project plan against nationally set criteria including but not limited to: Support the Ageing Well and Enhanced Health in Care Homes Project Plans Work through the elements of the project plans, aligning practice-based work with PCN and national directives. Ensure key deliverables are on-track, managed and provided to patients. Be the champion across the Network for the Ageing Well and Care Home projects. Link practices, patients, the Network, community and hospital services together by being the conduit to the Network and the practices. Urgent Community Response Be the link between the Network and the community provider. Personalised Care and Support PlansFollow our system to ensurethat all current and new care home residents have a care plan in place that is updated regularly by appropriate individuals such as GPs, ANPs, Nurses, community teams, care home staff. Assess the need for care plans to be put in place in the wider community for those patients living outside of care homes. Help professionals, cares and individuals navigate the health and care system Be the first port of call for queries and problems relating to the navigation of systems. Help guide, direct and support patients and their carers. Palliative and end of life care Design and instigate a robust system of ensuring palliative patients are raised by the practice, discussed and MDT. Ensure patients are on the Gold Standard Framework, ensure care plans are in place shared appropriately. Ensure care homes can access palliative care support. Set up training sessions for care home staff to support their palliative patients. Mental health and Dementia Care Ensure care plans have appropriate mental health sections within them. Research DiADEM and DEAR-GP as a means to support patients with dementia. Falls Prevention Help to administrate any falls prevention schemes. Technology and Data. Support care homes and practices in the use of setting up dedicated, monitored care home NHS mail accounts. Work with Care Homes to ensure that they have patients linked to online access (with patient consent.) Work with care homes to ensure they fully understand the technology available to them to support the delivery of care to their residents. Ensure that Structured Medication Reviews for Care Home patients are on target. Monitor the key deliverables to ensure that practices and the Network achieve any targets via the Quality Outcome Framework, Impact and Investment fund, the Network DES etc. Work with the Care Coordinator Team to target unwarranted health outcomes and using the local infrastructure (such as the Social Prescriber) to improve the health of the targeted population using recognised Population Health Management tools (such as the DiiS or Electronic Frailty register.). Work with Network leads to help administrate any MSK, CVD, Dementia and Frailty needs or services.

Join Cera as a Care Assistant in Cirencester. You'll be supporting us on our mission to transform social care and enable more people to live longer, healthier and happier lives in their own homes.

Are you kind? A people person? Love making a difference in people's lives? Then we can offer you the perfect role as a Carer, where you will genuinely make a difference, every day! No experience is required.

We're recruiting part-time and full-time care assistants to support our clients at home. We have work available inGloucester, Cirencester, Twekesbury, Stroud, Cotswolds, Fairford, Lechlade, Tetbury and surrounding areas.

We have a flexible approach for shifts including mornings, days, evenings and nights - you'll usually have every other weekend off for work-life balance.

Our benefits include:

- Guaranteed hours are available,subject to candidate availability

- Enhanced bank holiday rate of£17.16

- Holiday pay and pension scheme

- Free DBS/PVG, company mobile phone and uniform provided

- Paid mileage between visits at 40p

- Access to our benefits & discounts platform WeCare, alongside being eligible for the Blue Light Card Scheme - offering you thousands of discounts on high street shopping, your weekly food shop, eating out and family activities.

- Exclusive discounts to help you get on the road including savings on driving lessons, fuel, car insurance, car maintenance, cycle hire and much more

- Enhanced maternity (12 weeks full pay), paternity and parental leave policies

- An industry-leading career development pathway, including the Care Certificate and NVQ's, there is plenty of opportunity for progression - 50% of our salaried roles are filled internally.

- Wellbeing support - including employee assistance programme, mental health first aiders, healthcare cash plan and free eye tests & contribution to the cost of glasses.

- Extra earnings through our referral scheme Care Friends - £500 per referral

Join Our Caring Community

Whether you already have previous professional experience, you've cared for a loved one or you simply enjoy supporting others, your compassion, patience, and understanding are exactly what we need. It's your values and kindness that matter most and we will provide all the training you need.

Your responsibilities may include assisting with personal care including continence support, washing and dressing, managing medications, cooking or preparing hot meals, and helping with domestic tasks. But your true impact lies in the companionship, reassurance, and joy you bring to the lives of those you care for.

Cera makes caring easier with Cera Tech

We've brought homecare into the 21st century, by developing technology that streamlines administrative tasks, enhances outcomes, and allows you to focus on the most important part of your role - caring for our clients. Our predictive technology and risk alerts empower our care teams to make informed decisions and act quickly, resulting in fewer hospitalisations and reduced fall risks for those we care for. You really can care better as a member of our team.

If you are looking for a truly rewarding role, where the companionship and comfort you provide will bring smiles and a sense of safety to those you care for - then apply today!

Please note this role is subject to a DBS check and you must have the right to work in the UK. We are an equal-opportunity employer, celebrating diversity and fostering an inclusive environment for all employees.

Pay rates from £731.50 - £1225 per week Plus holiday pay and pension

Alcedo Care are recruiting for Live-in Carers across the Northwest and North Wales areas.

We’re looking for kind, caring and compassionate experienced carers to provide outstanding care in our various locations. You’ll have a big smile and an even bigger heart, the type of person our wonderful clients will look forward to welcoming through their door and into their home.

You will live in with the client, enabling them to have care provided to them whilst they can stay within the comfort of their own home, where they are familiar and happy to be.

Duties may include:

- Helping with personal care (showering/toileting/dressing)

- Medication Administration

- Housekeeping duties such as cooking and cleaning

- Managing medical conditions (client specific)

Requirements for the role:

- To be able to live in with clients for a minimum of 2 weeks

- Willing to travel to different locations across the North West and NOrth Wales area

- Minimum 6 months UK Care Setting experience

- Required to attend a 3 day inhouse training in a North West location

- Willing to undertake an enhanced DBS check

- Aged 18+

- Must have the right to work in UK

Our carers are at the heart of everything we do, and as such we provide a wide range of benefits including:

- Pay rates from £731.50 - £1225 per week Plus holiday pay and pension

- Blue Light Card after successfully completing probationary period

- Career progression opportunities

- Paid travel costs to and from placements

- 24/7 Support from management team

- Holiday pay and pension scheme

Alcedo Care has been rated top 20 homecare provider in the UK for the past 5 years by our clients, a testament to the work of our amazing care teams. We’re a family owned company, and operate with family values at the heart of everything we do!

If you are ready to make a positive impact or have a change in your care career, we’d love to hear from you!

Alcedo12

Proud member of the Disability Confident employer scheme

Grade H Scp 27 £35,745 to Scp 31 £39,186 pay award pending

Contract: Permanent

The Role:

Working as part of a small established team, you will lead on the support of the Oracle Financial modules and be part of the Support Team ensuring the Council makes best use of the Oracle application.

Provide support to each business area and ensure all transactions are accounted for and all records maintained, while adhering to financial guidelines.

About You:

You already have a detailed knowledge of financial operations in a large organisation and an understanding of ERP financials software. An ability to communicate well verbally and in writing with end users, managers and internal and external partners.

You will need to have good analytical and problem-solving skills. Good time management skills and able to prioritise own workload.

You will also be producing reports and users guides, so you need to be able to have sound knowledge of Microsoft applications and other reporting tools A capability to be able to move between tasks due to sometimes frequently changing priorities.

About Us

This is your opportunity to join us at an exciting time as we have strong ambitions for the borough.

Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.

As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.

Our Values are really important to us, read all about them below, along with all our great staff benefits, the job description/person specification for the role and the important legal bits, and our Top Tips too.

Ready to apply? Then please click Apply and explain how you meet the points on the person specification.

Within Greater Manchester, local authorities have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel. Please see greater.jobs for further information before you apply.

This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification.

This organisation has signed up to the Greater Manchester Continuous Service Commitment. That means we will recognise your continuous or ‘unbroken’ service in any Greater Manchester local authority or NHS organisation that has signed the commitment, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority, giving you access to our service-related benefits. Please see the home page of greater.jobs for more information.

For more information about working for Bolton Council, please see greater.jobs; for advice and support with your application, contact recruitment@bolton.gov.uk

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Job Description

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Children’s & Adults Support Worker-Alcedo Care

Pay Rates starting from £13.00-£14.50 for per hour PLUS Pension PLUS Holiday Pay PLUS Mileage.

Alcedo Care has been rated top 20 homecare provider in the UK for 5 years in a row by our clients, a testament to the work of our amazing care teams. We’re a family-owned company and operate with family values at the heart of everything we do.

Why Alcedo Care?

Competitive rates of pay starting from £14.00ph

Paid mileage at 30p on top of your hourly rate

Paid holidays and company Pension

Enhanced pay during bank holidays and weekends

Rewards and refer a friend bonus of up to £250!

Nurse led training and ongoing support

Access to blue light card discounts

NVQ career progression opportunities

What will I be doing?

Your role will be working within our Adults domiciliary and Complex children’s care packages to provide care and support for all clients. This will be delivered in a mix of the client’s own homes and out in the community. Your role may involve:

Supporting with social outings

Following daily activity planners

Fun days out

Managing Challenging behaviour

Working with children with severe autism, ADHD or learning difficulties.

Working with Adults with both basic and complex care needs.

Hoisting and mobility support

Mental health support

Overnight stays

Medication assistance

Personal care

Lone working and double up calls

Shift Patterns

We can offer flexible working patterns to suit you and everyone will work on a 2 weekly rolling rota including evening and weekend work an example of this could look like:

Week 1- Mon, Tues, Sat, Sun

Week 2- Wed, Thurs, Fri

Other shift patterns and times can be discussed during your initial conservation.

If this sounds like to role for you then hit the apply now button and one our dedicated recruiters will be in touch shortly after reviewing your application.

Please note that due to the nature of our roles you must be over 18 years of age to apply. Currently due to the nature of our calls and client locations we are only looking for drivers with access to their own vehicles at this time.

Proud member of the Disability Confident employer scheme

Community Spirometry Health Care Assistant

Brand new opportunity for a respiratory /Spirometry HCA to work within the community Team, Based in Nottingham

The team sits within the Primary Care Community Team with the role predominately conduct spirometry tests for adults & children in accordance with established protocols and best practices and maintain accurate and up-to-date documentation of all tests performed. You will assist in the interpretation and analysis of spirometry results, providing necessary information to support clinical decision-making and actively engage in professional development activities to stay abreast of advancements in spirometry techniques, guidelines, and respiratory care. Desirable: ARTP qualified Essential: Spirometry Experience

This role is a full time locum contract - 37.5 Hours Per Week

The Benefits of working with Service Care Solutions:

We offer a £250 sign up bonus for any new registrant with our agency!

• DBS disclosures provided via fast track online services free of charge
• 3 weekly payroll runs
• £250 training allowance
• Excellent pay rates
• Specialist mental health consultants offering single point of contact
• Frequent notifications of upcoming opportunities via text and email
• Ltd and PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

If you are interested in applying please contact on Scott Marsh 01772 208963 or send your CV to scott.marsh@servicecare.org.uk

Band 6/7 Community Spirometry Nurse

Brand new opportunity for a respiratory /Spirometry Nurse to work within the community Team, Based in Nottingham

The team sits within the Primary Care Community Team with the role predominately conduct spirometry tests for adults & children in accordance with established protocols and best practices and maintain accurate and up-to-date documentation of all tests performed. You will assist in the interpretation and analysis of spirometry results, providing necessary information to support clinical decision-making and actively engage in professional development activities to stay abreast of advancements in spirometry techniques, guidelines, and respiratory care. Desirable: ARTP qualified

This role is a full time locum contract - 37.5 Hours Per Week

The Benefits of working with Service Care Solutions:

We offer a £250 sign up bonus for any new registrant with our agency!

• DBS disclosures provided via fast track online services free of charge
• 3 weekly payroll runs
• £250 training allowance
• Excellent pay rates
• Specialist mental health consultants offering single point of contact
• Frequent notifications of upcoming opportunities via text and email
• Ltd and PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

If you are interested in applying please contact on Scott Marsh 01772 208963 or send your CV to scott.marsh@servicecare.org.uk