Total 14 Customer Service job vacancies in Arnold, NG5 8GX

Care & Support worker

£22,308

Nottingham, Briarwood Court

37.5 Hours

This Role:

Caring is at the heart of what we do at Metropolitan Thames Valley Housing. It is an integral part of the company and something we pride ourselves in as being the best. If you are a caring individual, one who wants to support people to live the best lives they can, then this is the role for you.

We have an amazing opportunity for a Care & Support Worker working in one of our services. This is for a 37.5 hours for a 12 months, with the opportunity to complete extra shifts if you wish.

In this position you will support people with various Learning Disabilities to remain as independent as possible. You will be responsible for their support plans and liaising with others that support our customers on a day-to-day basis. As this is a registered supported service, there will also minimal one to one personal care, depending on our customers` needs. Support is provided 24 hours a day, 7 days a week. Subsequently, this role does involve shift work and there will be an opportunity for overtime.

MTVH are able to provide full training to you if you have the desire and compassion to take up this role. This training will ensure you provide personalized care and support services to our customers with dignity. This role does require you to work flexibly to ensure individual needs are met while maximizing independence, choice, privacy and well-being, in collaboration with the senior care and support workers/team leaders.

What you`ll need to succeed:

To be successful in this role, previous experience is ideal. We are seeking individuals who can provide a caring and supportive service to our customers whilst helping them feel dignified throughout. You will demonstrate you understand what good support looks like appropriate to the age, gender, disability, race, religion, and sexuality of the customer to improve their quality of life and independence.

To meet our commitment to providing safe, high-quality services to our customers we will complete an enhanced background check with the Disclosure and Barring service, which will include a check of the Adult Barred list once an offer of employment is made.

Please note :- we do not currently offer visa sponsorship.

What’s in it for you?

Our benefits include:-

• 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
• 2 volunteering days per year for things like helping out in local communities
• An additional ‘Beliefs day’ once a year to have an extra a day off
• Supported family friendly approach with extended parental leave
• Enhanced pension with matched contributions of up to 9%
• Option to buy or sell up to 5 days annual leave per year
• Life assurance cover 3 x your salary
• Cycle2work scheme
• Hybrid Working - Dependent on job role and department
• Health cash plan scheme for your everyday healthcare needs which you can add your family members too
• Tenancy deposit – interest free loan to help with rental deposits and season Ticket loan
• Access to extensive learning and training opportunities with Wisebox platform
• Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
• Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support
• Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation

About us

We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH.

Learn more about our benefits and organisation by viewing our attached document

Our promise

Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme.

We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other’s wellbeing.

We provide a platform of Network groups for employees to share views, tell us what we’re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-

• Gender
• Ethnicity
• LGBTQ+
• Disability

Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!

We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.

Proud member of the Disability Confident employer scheme

An exciting opportunity has arisen for a dynamic forward thinking individual to join the established team in a busy Haematology Day Case and Outpatient Department. You will be part of a wider team of nursing staff, rotating through the department, including the outpatient clinic area, day case treatment area, apheresis area, and assisting with bone marrow aspirate procedures. The post will be based at the City Campus. The unit is open 8am-8pm Monday to Friday and Saturday 8am -4pm. The post holder will be expected to work Saturdays and bank holidays on a rotational basis.

Work as a member of the team providing a high standard of care to patients and their carers.

Deliver high quality holistic care to patients with the indirect supervision of a registered nurse.

Deliver efficient and effective care and communication between the multidisciplinary team, the patient, relatives and carers.

Following appropriate training, undertake venepuncture, cannulation, venesection, PICC line care and ECG recording.

Work within the apheresis department learning how to load kits, take blood samples and administration duties

Assist with Bone Marrow Aspirate procedures.

Participate in the effective running of the outpatient department, ensuring clinics are running to time.



NUH has a set of values and behaviors to improve the experience for our patients and our staff (We are here for you). This means that in undertaking this role the post holder is expected at all times to behave is a way that demonstrates commitment to the delivery of thoughtful patient care and continuous improvement

Our values are: Caring and helpful; Safe and Vigilant for our patients and colleagues; Being Clinically Excellent and driving innovation to meet the needs of our patients; Using our Resources wisely whilst; Providing Quality products, services and experiences for staff and patients

Following appropriate training and with the indirect supervision of a registered nurse, participate in the treatment of patients.

Be able to undertake full nursing observations accurately, and recognise the deteriorating patient

Act as the patient’s advocate ensuring that their best interests are met.

Using the competency framework, carry out basic nursing care of the patient and their daily activities and promote patient safety, comfort, privacy, dignity and confidentiality, reporting any change in condition to the nurse in charge.

Consider and effectively deploy available resources to achieve safe care.

Always act with regard for the privacy and dignity of the patient. Cooperate with and participate in research and clinical audit undertaken in the clinical area in order to carry forward the development of research based practice.

Use initiative in planning daily and weekly routines.

Carry out the role without the need for constant supervision and direction recognising limitations and seeking supervision when necessary.

Comply with all Trust policies with particular regard to the policies and procedures carried out in the event of maintaining staff and patient safety.

Report all accidents and untoward incidents to the nurse in charge of the area complete an incident form in accordance with Trust policy.

Report problems with equipment and facilities to the nurse in charge Be prepared to attend and undertake any necessary training, being aware of to develop oneself and to strive to increase personal knowledge.

Communication

Communicate effectively with the multidisciplinary team in order to promote efficient patient care.

Maintain accurate patient records.

Communicate with and provide support for patients’ relatives, carers and visitors.

Be aware of the need for confidentiality both within the written and spoken word and ensure correct storage of patients’ records at all times.

Liaise with other clinical areas as necessary for the coordination of patient care and the smooth running of the ward/unit/department.

Recognise the importance of personal contribution to morale.

Managerial

Support a culture of teamwork within the clinical area.

Collaborate with all members of the clinical area to ensure efficient running of the ward/unit/department.

Use resources effectively in order to provide quality patient care whist having an awareness of budgetary issues.

Supervise and support new non-registered staff.

General

Be aware of need for own personal development.

Contribute to making the clinical environment conductive to learning and development where individuals feel able to discuss ideas and action as well as showing initiative.

Participate in educational programmes.

Ensure completion of venepuncture and cannulation, picc line care and venesection competency packages.


This advert closes on Thursday 14 Nov 2024

Are you an experienced Support Worker looking for something that fits around YOUR life?
Based in the Arnold area of Nottingham, you will be assisting service users with Learning Disabilities and Complex Needs.

To ensure the residents have a good quality of life you will be assisting them with daily activities, sometimes on a 1 to 1 basis. You will also be expected to adhere to the resident’s personalised care plans and making sure all relevant information is completed.

If you have a passion for care, then we would love to hear from you!

To be suitable for this position you must:

- Have An Enhanced DBS Certificate that is registered on the update service or the facility to pay for the necessary DBS check
- Have up-to-date mandatory training dated within the past 9 months or the facility to pay for the necessary training
- A Practical Moving and Handling Certificate dated within the past 9 months
- Full up-to-date CV with employment history listed in full
- Be able to provide a minimum of 3 years referencing from two most recent employers, both of which should be relating to work within Health and Social Care.
- Be available to work Monday to Friday for the hours stated

NVQ Level 2 in Health and Social Care is preferred.

**Please note that we do not offer sponsorships**

to cover sickness and holidays

The hour for this position are 09:00 to 15:00, Monday to Friday.

You will be paid a basic rate of £11.56 per hour, with holiday being accrued on an FTE basis (based upon the hours worked)

Pay is processed on a weekly basis.

Senior Support Worker – Bestwood - £12.45 ph
Typical Shifts are: 07:15-14:15 & 14:15-21:15
Join Voyage Care and Feel Valued, we reward your dedication with:
• Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
• Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
• Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
• Funded Blue Light Card – hundreds of discounts at high street retailers etc.
• 24/7/365 doctor line for our colleagues and their families
• Access to cash plans for our colleagues, which also covers their families
• Enhanced retirement leave
• Long service awards
Senior Support Workers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Senior Support Worker to join us in leading our residential service in Bestwood. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!
As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, supporting with supervision’s, ordering medication and ensuring the people we support are supported to manage their finances. You’ll never lose sight of why you choose to do this, as our Seniors are still at the heart of providing day-to-day support.
Our 514 Arnold Road residential service in Bestwood is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. We support ten adults with learning disabilities and associated physical disabilities. Each person is encouraged to continue, develop and experience a wide range of activities with full support. We have links with the local community as well as with specialist services in the area so the people we support can enjoy hydrotherapy or sensory facilities.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.
We’re interested in our Senior Support Workers having both the right experience and the right values. This is why at this service our Seniors should hold a full Uk manual driving license have previous experience as a Senior Support Worker and a Level 3 in Health & Social Care as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.
Why choose us?
We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.
We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.
Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!
All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Senior Support Worker Bestwood - £12.45 ph

Typical Shifts are: 07:15-14:15 & 14:15-21:15

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Senior Support Workers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Senior Support Worker to join us in leading our residential service in Bestwood. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, supporting with supervision’s, ordering medication and ensuring the people we support are supported to manage their finances. You’ll never lose sight of why you choose to do this, as our Seniors are still at the heart of providing day-to-day support.

Our 514 Arnold Road residential service in Bestwood is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. We support ten adults with learning disabilities and associated physical disabilities. Each person is encouraged to continue, develop and experience a wide range of activities with full support. We have links with the local community as well as with specialist services in the area so the people we support can enjoy hydrotherapy or sensory facilities.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Senior Support Workers having both the right experience and the right values. This is why at this service our Seniors should hold a full Uk manual driving license have previous experience as a Senior Support Worker and a Level 3 in Health & Social Care as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Permanent Part time Receptionist in Urology Outpatientsbased at City campus

22.5 hours per week, Monday-Wednesday


You must be committed to a high standard of patient care and safety. You will have a flexible attitude to work and be able to work as part of a multidisciplinary team.
You will have good organisational skills and be able to manage your workload effectively. It is essential for you to be competent in using computer systems as you will be trained to use Medway PAS and other hospital systems appropriate to the role. We require good communication skills and an excellent telephone manner.
Professionalism is expected within this role.
You will have a good command of the English language with the ability to understand and accurately convey verbal and written information and you must be well motivated and reliable, with a “can do” attitude. Due to the sensitivity of the role you will need to be able to demonstrate a clear understanding of confidentiality issues. The ability to manage your time and prioritise your workload whilst remaining patient focused is essential.

In addition to the below summary you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert

As a receptionist you will be the first port of call for patients attending reception for appointments and day case attendances. You will ensure all patients are dealt with in a polite professional manner at all times and have a positive experience when attending the department. You will be responsible for checking and updating patient details, booking appointments and helping with general enquiries. Customer service experience is essential in this role and a profession, polite and courteous attitude at all times.

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Working as part of the Outpatient team you will be responsible for greeting patients at reception, checking and updating personal details while maintaining patient confidentiality. Using Careflow PAS and other relevant booking systems you will arrange follow-up appointments and update details accurately and efficiently. You’ll have excellent communication skills and will deal appropriately with enquires both by telephone and in person


This advert closes on Monday 11 Nov 2024

Key Accountabilities: Perform welcome duties which include greeting clients and visitors and ensuring clinical staff are made aware of their arrival.To take and deal with all incoming calls for the The Lookout Team.Recording and relaying messages accurately via telephone email, and face-to-face contact.Receiving visitors, assisting with their enquiries and directing them appropriately.To maintain general tidiness of the waiting area.Maintain notice boards and leaflet stands. Ensure the reception area is well stocked with information relevant to clients.Maintain efficient computerised and manual record systems. This includes:Request maintenance jobs when required.Upload documents such as letters, reports, blood results, etc. onto the client electronic record.Maintain an in/out record of all visiting professionals, for fire safety requirements.Tracking case notes in and out of the site.Room bookingsEnsure all confidential documents and files are locked away securely.To deal with all outgoing/incoming mail.Ordering of equipment/stationery through Procurement.To receive and sign for all general deliveries or re-direct accordingly.To assist with other administrative duties within the administration team as required.General typing of correspondence, audio and copy.Client data input and data cleansing on RiOPhotocopying, laminating, scanning, shredding etc of documentation. Any other duties commensurate with the grade, as requested by the Team Leader/Manager

Nottinghamshire County Council are seeking to recruit a Leaving Care Personal Advisor to support young people aged 17-24 who are leaving care. The role is a temporary, full time position for an initial period of 3 months with a view to this being extended on a rolling basis and is offering a pay rate of £14.41 per hour. The role will be hybrid based with a mixture of home working and working in the community with the young people so as a result the successful candidate is required to be a car driver.

As a Personal Advisor you will be the allocated worker and key contact for your young people. You will provide practical, personal and emotional support to support a successful transition to adulthood and promote independence , role modelling what a good corporate parent does.

Your responsibilities will include:
* Building reciprocally respectful relationships with young people.
* Developing Pathway Plans in collaboration with your young people.
* Keeping case records.
* Completing visits to young people at home and in the community; always seeking to promote the best outcomes possible.

The ideal candidate will have:

• Experience of working with young people and their families
• Full UK driving license
• Enhanced DBS check
• Be able to work upon own initiative and within a team

The benefits of working with Eilidh at Service Care Solutions:

• You will receive a dedicated and personal consultant with a vast knowledge of social work
• We are a nationwide supplier of Social Work staff to over 200 local authorities which means we have a wide variety of exclusive roles based all over the country
• We provide frequent updates of new opportunities via text and email
• We have an expert payroll service which is processed twice a week

At Service Care Solutions we also offer a £250 bonus for referrals! If you think you know someone who would be ideal for this role and they are placed in the job you will then receive £250 at the end of their probationary period.

If you are interested in this exciting opportunity, please apply now. Don't miss your chance to become a Leaving Care Personal Advisor with Nottinghamshire County Council! To apply for this role, or to refer someone else, then please do not hesitate to contact Eilidh at Service Care Solutions on 01772208964 or eilidh.nicol@servicecare.org.uk.

We have an exciting opportunity for two Command Team Support Officers to join our Command Team at Nottinghamshire Police.

We are looking for someone who is highly motivated and has significant experience in a personal assistant or business support role.

The successful candidate will:

• Provide an efficient and effective personal assistant service to enable the Senior Leaders to operate with maximum efficiency, working both independently and as part of a team.
• Organise meetings, prepare and distribute relevant meeting documentation, on behalf of the Senior Leadership Team. Produce accurate minutes/notes of meetings in a timely manner.
• Maintain and update the electronic diary system for Senior Leaders, including the booking of appointments, arrangement of meetings, forward diary planning to maximise their availability and effectiveness, and arrange the booking of itineraries, travel and accommodation.

Skills and experience:

• Previous significant experience of Personal Assistant or Business Support Role at a senior level.
• Computer literate and competent in the use of Microsoft Applications including Word, Outlook, Excel and PowerPoint.
• Previous experience of minute taking at a strategic level.

• Experience of managing busy diaries and conflicting appointments and prioritising appropriately.
• Ability to work on own initiative, to plan effectively, be self-motivated, prioritise workload and have the ability to multi-task and manage competing demands.

• Ability to work effectively and flexibly within a small team working for a variety of different senior leaders.

For further information about the role please contact:

When applying, please complete the information on the next few screens referring to the person specification and job description to indicate your suitability for the role. You can also attach a supporting statement of no more than 2000 words and your CV.

For current Office of the Police and Crime Commissioner staff applicants, please note that Nottinghamshire Police would be a new employer.

Vetting Level - Management - you must have resided in the UK for at least the last 5 years

IMPORTANT INFORMATION

Candidates currently at risk will be required to complete and attach the at-risk pro-forma document.

All applicants will be subject to the Force Vetting Policy.

Nottinghamshire Police is committed to the principles of Equality, Fairness and Diversity, and we welcome applications from all sections of the community in our efforts to recruit a diverse and flexible workforce that reflects the people we serve.

Proud member of the Disability Confident employer scheme

We currently have an opportunity to join Nottinghamshire Police Force Intelligence with a fixed term post for the role of ANPR Support Officer based at Sherwood Lodge in the ANPR Team.

Working within the ANPR Team you will provide systems and administration support to the Nottinghamshire Police ANPR function. You will assist with the processing of ANPR evidence and will work with investigation teams and police deployments with live and planned ANPR support to complex cases. You will utilise the complex ANPR systems to maximise the capabilities of the police ANPR function to deal with crime and disorder. You will act as a SPOC (Single Point of Contact) for ANPR providing tactical advice and guidance in relation to all ANPR matters across the force.

Applicants must have experience of both researching information from a variety of sources, as well as interrogating, maintaining and utilising data on a variety of computerised systems. They must be able to succinct reports and present information in a variety of formats. A good understanding of IT applications and the ability to work both as part of a team, as well as alone, are key requirements.

For further information about the role please contact Detective Inspector Kayne Rukas by email

When applying, please complete the information on the next few screens referring to the person specification and job description to indicate your suitability for the role. You can also attach a supporting statement of no more than 2000 words and your CV.

For current Office of the Police and Crime Commissioner staff applicants, please note that Nottinghamshire Police would be a new employer.

Vetting Level - Management- you must have resided in the UK for at least the last 5 years

IMPORTANT INFORMATION

Candidates currently at risk will be required to complete and attach the at-risk pro-forma document.

All applicants will be subject to the Force Vetting Policy.

Nottinghamshire Police is committed to the principles of Equality, Fairness and Diversity, and we welcome applications from all sections of the community in our efforts to recruit a diverse and flexible workforce that reflects the people we serve.

Proud member of the Disability Confident employer scheme

The purpose of this role is to: Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of clerical support to clinical staff and other members of the Practice team. Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies MAIN DUTIES AND RESPONSIBILITIES The duties and responsibilities to be undertaken may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Operational Manager, dependent on current and evolving Practice workload and staffing levels: Opening up/locking-up of Practice premises and maintaining security in accordance with practice protocols. Deal with general telephone enquiries from patients and general public. Register new patients. Adding/creating templates Record requests for home visits Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional. Processing and distributing incoming (and outgoing) mail. Taking messages and passing on information to relevant team members. Filing and retrieving paper notes. Processing repeat prescriptions in accordance with Practice guidelines. Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures. Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers Providing clerical assistance to Practice and Trust staff as required from time to time, including word/data processing, filing, photocopying and scanning Ordering, re-ordering and monitoring of stationery and other supplies. Provision of refreshments for staff and visitors as required and keeping the kitchen area clean and tidy. Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter. To organise and maintain a comprehensive and confidential filing system. Ensure that confidentiality is maintained at all times (both in and out of working hours). Any filing/shredding of a personal nature should be dealt with as soon as possible. Ensure clean and tidy environments are maintained. To undertake training and development as required. Any other duties appropriate to the grade of the post that may be reasonably required by the appropriate manager. CONFIDENTIALITY AND RECORD KEEPING Observe a strict code of confidentiality at all times. In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. COMMUNICATION · Communicate effectively with other team members. · Communicate effectively with patients and carers. · Recognize people’s needs for alternative methods of communication and respond accordingly. QUALITY The post holder will strive to maintain quality within the practice and will: Alert other team members to issues of quality and risk. Assess own performance and take accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance. Work effectively with individuals in other agencies to meet patient’s needs. Effectively manage own time, workload and resources. Ensure that policies, protocols, guidance, procedures and training offered are followed at all times. PERSONAL AND PROFESSIONAL DEVELOPMENT The post holder will participate in any training programme implemented by the practice as part of this employment, and seek to continually improve their skills and knowledge. Such training will include: · Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal/or professional development. · Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. ADDITIONAL RESPONSIBILITIES To comply with the following: - Employment Policy & Procedures The post holder will ensure that they read the Employment Policies and procedures. Health, Safety and Fire Regulations The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the practice Health & Safety Policy to include: · Using personal security systems within the workplace. · Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. · Making effective use of training to update knowledge and skills. · Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards. · Reporting potential risks identified. · Report all accidents and incidents in line with Practice protocol. Equality and diversity The post-holder will support the equality, diversity and rights of patients, carers and colleagues to include: · Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation. · Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. · Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Any legislation that directly and indirectly relates to your employment. Contribution to the implementation of services The post-holder will: Apply practice policies, standards and guidance; Discuss with other members of the team how the policies, standards and guidelines will affect own work and seek to continually improve the overall effectiveness of duties undertaken. The job description is intended to outline the main duties and responsibilities of the employee. This is not an exhaustive list of duties and the post holder may be required to undertake any other duties, as required, to meet the needs of the service. It is also likely that changes will be required from time to time and is not intended to be fixed for an indefinite period.

**Please note that Eden Futures is not able to offer Sponsorships at this time.**

Are you a compassionate and driven individual looking for a career that makes a real difference in people's lives? At Eden Futures, we are dedicated to empowering those with learning disabilities, enduring mental ill health, autism, and other complex needs.

We are eager to connect with passionate individuals who are committed to providing person-centred care. If you have the empathy, resilience, and dedication it takes to enrich the lives of the individuals we support, we want to hear from you! If you haven't worked in care before, we will provide you will all the support required. When you first join Eden Futures, you will be paid for completing a comprehensive Induction Programme involving face-to-face training, e-learning and shadowing experienced members of your team. For those new to care, we will make sure that you are given the support to complete your Care Certificate and gain a nationally recognised Level 2 qualification in Health and Social Care or relevant to your role, partnering with our provider company Paragon Skills.

*Roles are paid at an hourly rate (£11.44 per hour). The salary shown is as a per annum equivalent for information only. The higher rate is applicable to those aged 23 years and over and based on 42 hours per week. NLW applies and will be pro rata'd based on contracted hours.

We are flexible regarding full or part-time hour contracts and we will also consider candidates who may be looking for Bank. Shifts can vary across days, nights and weekends, offering you the flexibility to work around commitments you may already have.

Our application process

Our organisation is committed to safe and fair recruitment, safeguarding and protecting those we care for and serve. We make sure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care. As part of our application process, we carry out telephone screening with our candidates.

At Eden Futures we support vulnerable adults and therefore roles that require contact with our service users are exempt from the Rehabilitation of Offenders Act 1974. Before joining us you will be required to have an Enhanced DBS Check. Further information will be provided to you at the telephone screening stage.

As per our privacy notice, all pre-employment checks are carried out by our third-party provider, Adecco.

It’s a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with vulnerable adults.

As a Support Worker you will receive the following benefits:

• Take your Birthday off plus 5.6 weeks of holiday
• Continuous Learning & Development opportunities - including access to bespoke training, Apprenticeships in Health & Social Care and Business and Leadership & Management
• Health Cash Back and Pension Scheme
• Eligible for £500 bonus through our refer a friend scheme (unlimited referrals)
• Enhanced pay for maternity or paternity leave
• Blue Light Discount Scheme
• Eligibility for COSTCO membership

Main Responsibilities

• Support service users to lead a full and active life in line with their wishes and choices, considering their assessed needs and individual support and care plans, participating in the development of plans where applicable
• Support individuals to stay safe, taking appropriate action to safeguard their welfare and protect them from abuse wherever possible
• Provide emotional support when needed, maintaining a person-centred approach
• Support service users to participate in chosen social activities and services in their community, manage their finances and medication responsibly, help with practical tasks around the home, and respectfully support with personal care, hygiene and healthcare
• You will be an informal point of contact for those in the service users circle of support (e.g. Families and Social Workers)
• Accurately report and record any issues related to the care and support of our Service Users to monitor their health and wellbeing
• Comply with Health and Safety regulations and have regard for the Health, Safety and Welfare of others
• Form appropriate relationships with those we care for and maintain professional boundaries in work.
• Work within organisational policies, procedures and guidance.
• Committed to demonstrating the organisations values and behaviours in their work.

The Ideal Candidate

• Caring and compassionate, having a genuine passion for wanting to help our service users lead a full and active life to enable them to achieve as much independence as possible
• We understand that not everyone has experience of working in the care sector, and that’s why we recruit individuals based on their values
• Ability to remain positive when there are challenging days - you have the chance to positively influence how someone feels and that is no small thing
• You'll enjoy working as part of team as well as using your own initiative, and have a willingness to support your colleagues when needed

About The Company
Our mission is to create a nurturing and comfortable environment where the people we support receive the highest quality of care from our skilled and passionate team. Our services stand out because they reflect our core values.
Our values:
We are Supportive by promoting opportunities for everyone so they can reach their full potential
We are very Ambitious to provide the best possible outcomes for the people who use our services
We are Loyal because we put the people that we support and our staff at the centre of everything we do and we deliver on our promises. We also are committed to ensuring that our services are meeting the needs of all stakeholders
We are Unique because we are ambitious and innovative about the diversity of the services that we provide without compromising quality
We are Transparent by being open, honest and fostering a culture of mutual respect. We promote a culture where we learn by our experiences, and we are committed to doing things better and setting the highest standards in what we do
We are Engaging because we work in partnership with the people that we support, our staff and all our stakeholders
We encourage everyone to experience a Meaningful life by being aspirational and by offering opportunities
Why choose us?
At Salutem Care and Education, we believe that happy employees create a positive impact. That's why we prioritise the well-being of our colleagues and their families. With our Salutem Extras benefits platform, we offer a comprehensive range of perks designed to support you in every aspect of your life. Some of our benefits are:
Emotional Support Benefits:
✅Employee Assistance Programme - 24/7 emotional, financial and legal support for you and your partner from qualified counsellors.
✅Hub of Hope - where you have access to the UK’s leading mental health data base
✅Medito App - allowing you to explore how meditation can boost your wellbeing
✅Bereavement support – licensed counselling service, support groups and resources

Medical Support Benefits:
✅Free Online GP – 24/7 access to a qualified GP for you and your household prescribing to a pharmacy near you at a time that suits you
✅Health Cash Plan – for a price of a coffee a week, you can claim back on a range of healthcare expenses
✅Cancer Cover – Our cover can support you with bills, alternative therapies and much needed time out in the unfortunate event of a diagnosis
✅My Menopause Centre – Discounted access to an ‘Outstanding’ CQC provider where treatments are tailored to your needs and information is evidence based
Financial Support Benefits – annual savings per household is over £1000!
✅Wagestream - Where you can receive flexible pay, savings buildings, credit building card, flexible loans at competitive rates, chats with a trusted expert and benefits tracker
✅Freeze your utility bills – saving you up to £329 per year on your energy bills.
✅ Money helper – get a personalised action plan to help you stay on top of bills
✅Life Assurance – protecting you from day one of employment
Physical Support Benefits:
✅Online workouts – easy to follow videos to work out from home or at the gym
✅Cycle to work scheme – with salary deductions, save on tax and NI costs
✅ Gym discounts – no join up fees and up to 20% off gym memberships country wide
✅National trust and discounted days off – wide range of activities for you and your family

Still not convinced?
We have been recognised as a Top Employer in the United Kingdom.
We have been named as a Top 50 Inspiring Workpace.
We are a Disability confident committed company.
We employ nearly 3000 colleagues and support nearly 2000 people.
We have a high percentage of Good or Outstanding homes and all our children’s home are rated Good or Outstanding.

About The Role
Belvoir Lodge is a 5-bed residential care home in Nottingham! We support adults with learning and physical disabilities to live a life they love. Each of the individuals we support here at Belvoir Lodge has their own bedroom which is decorated however they like! The individuals we support at Belvoir Lodge love spending time in the garden, playing lots of games and spending time with friends and family! We love nothing more than a BBQ in the lovely sunshine and cooking up a storm inside too! We love parting and celebrating each other’s birthdays with lots of cake and music! We love taking trips out for food to Nando’s and of course going to the pub for a drink too! We love all things Christmas and can’t wait to decorate the house each year!

As a Support Worker, you will be at the forefront of providing high-quality, enabling care. Every day brings new challenges and rewards, making this a truly fulfilling role. You'll be key in helping us achieve our goal of being the best in the field.
Key Responsibilities:
- Individual Outcome and Wellbeing: Implement person-centered support plans, promote independence, manage risks, encourage relationships, and ensure legal and best practice compliance.
- Activity Planning: Develop flexible, engaging activity plans that promote autonomy and personal growth.
- Health and Lifestyle: Support individuals in maintaining healthy lifestyles and managing their health needs.
- Communication: Facilitate effective communication and maintain detailed, person-centered records.
- Medication Management: Oversee medication processes and support individuals in self-administration.
- Safety and Environment: Maintain a safe, clean-living environment and adhere to health and safety protocols.
About You:
- Compassionate and empathetic
- Strong communication skills
- Detail-oriented and organised
- Proactive and innovative thinker
- Committed to promoting diversity and inclusion
- Team player with a collaborative spirit

Apply now and help us create a brighter future for those we care for!

Be part of the force's expanding Information Services team!

Nottinghamshire Police has recently invested in its Information Services team, its people and the structure.

We provide technologies and IT services that directly impact operational policing. From the equipment that frontline officers require to be able to make decisions on the street, big data and analytics, 999/101 Control Room services, technologies that support digital investigations and everything in between! Information Services is at the heart of it all!

We are motivated by exploiting the technology to support and improve the Policing service provided to the community of Nottinghamshire. Joining the Information Services team, you can expect to be working alongside great people. We are committed to investing in professional development, training and accreditation.

Service Asset & Configuration Analyst

The Service Asset & Configuration Analyst is responsible for the administration, monitoring, audit and analysis of IT service assets, their configuration and components through the life cycle from the point of requisition through to decommissioning.

In this role you will maintain the standards and administer IT Service Assets and service components in the Service Portfolio, providing technical support and advice to IS technology leads, engineers and analysts, in respect of policy, process, procedures and operating standards across the Service Asset discipline within IS .

You will manage entitlement, compliance, audit and utilisation of service assets including software licenses, hardware and support contracts producing annual software assurance statements.

You will also support and administer changes to service assets through the change management process for local, regional and national technology change management.

Key Skills & Experience Required

Please refer to the Person Specification.

IMPORTANT INFORMATION

For current Office of the Police and Crime Commissioner staff applicants, please note that Nottinghamshire Police would be a new employer.

For further information about the role please contact Julie Mansfield Information Services by email to:

Vetting Level - Management - you must have resided in the UK for at least the last 5 years

Candidates currently at risk will be required to complete and attach the at-risk pro-forma document.

All applicants will be subject to the Force Vetting Policy.

Nottinghamshire Police is committed to the principles of Equality, Fairness and Diversity, and we welcome applications from all sections of the community in our efforts to recruit a diverse and flexible workforce that reflects the people we serve.

Proud member of the Disability Confident employer scheme