Total 187 Customer Service job vacancies in 1IQ FORT DRUM NY

• The duties may include, but are not limited to:
• Serves as lead on various non-standard industrial tasks in connection with the repair and operation of utilities for a variety of large and complex federal buildings or facilities.
• Performs various checks, tests, adjustments and troubleshooting tasks to determine the need of repair and operational work.
• Plans, lays out, sets up and completed specified tasks using equipment of the trade, blueprints, sketches, oral instructions and other specifications.
• Recognizes faulty equipment, install and maintain heating, ventilation, and air conditioning (HVAC) system including all air handlers, Variable Air Volume (VAV) boxes, supply and exhaust fans, boilers, pumps, and control systems.
• Performs complex repairs on the utility system for optimum efficiency and safety. programs, repairs and monitors Johnson Controls Building Automation System (BAS).
• Maintains building environment with adequate lighting, heating, cooling, and air flow for both human and animal occupants per study requirements or at the request of tenants.
• Keeps records of equipment run logs, work orders and preventative maintenance performed utilizing automated system.
• Works with Safety Officer in order to ensure all State, Local, and Occupational Safety and Health Administration (OSHA) safety regulations are met in workplace.
• Mentors apprentice and journey level utility systems repairer-operators and provides on the job training.

• The duties may include, but are not limited to:
• Serves as a technical expert in issues related to the human dimensions of wildlife damage management, with a focus on informing the development of current and future management objectives.
• Responsible for all aspects of HD Unit management, including setting research and work priorities, assigning tasks, resolving conflicting priorities, and assessing and improving unit capabilities.
• Plans, assigns, monitors and tracks assignments, coordinates special projects, mentors employees in various work accomplishments, and ensures the timely delivery of quality work products and services.
• Oversees the preparation of all technical reports and correspondence relating to findings and prepares progress reports for collaborators or upper management.
• Maintains the HD Unit budget, working with an assigned Budget Analyst to ensure budget requests and purchases reflect the unit’s objectives and NWRC’s allocation process.
• Plans and carries out projects for collecting detailed social science data to address social factors encountered while carrying out the WS and NWRC mission.
• Conducts analyses using social science concepts, principles, practices, and methodologies.
• Plans and prepares clearly written manuscripts and technical and interpretive reports based on research finding that include scientific literature, methods and procedures used in research.
• May serve on internal and external state, regional, and national committees, representing WS/NWRC.

• Provide financial administration support to the procurement and budget officer on all procurement requirements.
• Initiate spending chain transactions to ensure each transaction is committed and obligated against the appropriate line of accounting.
• Monitor and track obligations and expenditures throughout the budget process.
• Coordinate with key officials relating to funds availability, limitations, and ceilings.
• Ensure all contracts and financial data is secured and maintained for audit purposes.
• Advise customers when a contract should be awarded versus a government purchase card (GPC) and miscellaneous payment type.
• Monitor contract status and assist departments in answering budget related questions.
• Carry out all duties associated with being the Lead Defense Travel Administrator.
• Provide guidance to employees on the appropriate use of a government purchase card.

• Receives children, youth, parents, and other visitors in a courteous and professional manner. Answers telephones, ascertains nature of call, and directs caller to appropriate staff.
• Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility. Monitors children’s departure to ensure only authorized individuals remove them from the building.
• Registers/terminates children/youth within the CYS program and/or waiting list database. Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking.
• Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.
• Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events. Coordinates vacancies and reservations for the hourly care program as required.

• Receives children, youth, parents, and other visitors in a courteous and professional manner. Answers telephones, ascertains nature of call, and directs caller to appropriate staff.
• Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility. Monitors children’s departure to ensure only authorized individuals remove them from the building.
• Registers/terminates children/youth within the CYS program and/or waiting list database. Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking.
• Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.
• Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events. Coordinates vacancies and reservations for the hourly care program as required.

The Installations & Logistics organization is seeking Electrical Engineers with a focus or specialty in control and monitoring of electrical systems. Candidates with this specialty should be knowledgeable about or interested in learning about Supervisory Control and Data Acquisition (SCADA) and electrical control systems, electrical power systems, Schweitzer protective relays, Real-Time Automation Controllers (RTAC) as well as Programmable Logic Controllers (PLCs). Knowledge of the protocols used by these devices including mirrored bits, Modbus, DNP, and SNMP is desired.

As an Electrical Engineer at NSA, responsibilities may include:
- Prepare design and construction cost estimates.
- Development of designs for new and renovated facilities.
- Prepare engineering technical reports, specifications, and drawings.
- Provide construction detailing.
- Perform engineering analysis and calculations.
- Conduct code analysis.
- Project management.
- Facilities planning.
- Drafting of electrical plans and schematics.

• Serve as a Foreign Disclosure Security Specialist responsible for authoritative information and service for the Foreign Disclosure (FD) Program as it applies to the assigned organization and its subordinate activities.
• Maintain continuing responsibility of the Personnel Security Program by implementing and/or ensuring compliance with DoD, Dept. of Army (DA) and local policy and procedures.
• Administer the Information Security Program through development of instructions, procedures, program reviews, and inspections.
• Maintain a wide range of security activities internal and external to the organization's various areas of operations.
• Solve conventional security problems and fulfills requests for information (RFIs) by interpreting U.S. Army regulations.
• Perform duties primarily in Foreign Disclosure, Information Security, Personnel Security, Industrial Security, and investigating security violations.
• Responsible for need-to-know determination and release of all classified and unclassified reports to requestors including contractors or DOD agencies.

• Perform the full range of receptionist, recordkeeping and clerical duties within the ambulatory setting. Enter, manipulate and/or retrieve information and data from automated systems utilized by MTF.
• Type routine correspondence using various automation systems. Complete request forms for individual patient orders, blood work and other requests.
• Maintain and enter patient appointment schedules for the clinic/practice. Schedules appropriate patient appointments.
• Receive patients and visitors as the initial point of contact, in person or telephonically. Ensures eligibility for care, and contacts Patient Administration for verification. Verify Patient Insurance/OHI.
• Responsible for the clerical duties inherent to the in processing (reception), care and out processing (transition) of outpatients, families/caregivers and guests. Effectively communicates with patient and their care team.
• Reconcile end-of-shift/end-of-day processing and reports.
• Respond to emergency calls and follow communication procedures to include operating emergency phone lines, public announcement systems, and emergency alarms. Clearly communicates with associated parties during emergency related operations.

• Serves as G-2 Intelligence Engagement Officer (IE), planning, coordinating and executing G-2 Partner Nation engagements.
• Leads, manages and supervises the review and validation of all programmed activities within assigned region(s) to ensure alignment with the US Indo-Pacific Command Theater Campaign Plan.
• Provides advice on foreign affairs activities and information generated from political, military and intelligence sources throughout USINDOPACOM AOR.
• Maintains working relationships and coordination with regionally oriented foreign policy and intelligence communities.
• Coordinates, prepares, submits, and monitors annual Theater Security Cooperation (TSC) spend plan in coordination with USARPAC Security Cooperation Division, and .0017(Intelligence) and.0012 (Representational) fund managers.
• Develops the engagement schedules, agendas, intelligence briefing topics, and coordinates the number and level of US and Foreign participants.
• Coordinate with Partner Nations, Security Cooperation Division, and Component Services for all G-2 theater intelligence engagements, conferences, meetings, and related activities.
• Prepares intelligence plans and orders in support of full spectrum operations, includes the following:
• (1) Intelligence mission, organization, functions, and requirements.
• (2) Assignment of intelligence tasks, policy, and direction for subordinate and supporting command.
• (3) Coordinating instructions and proposed relationships of higher, adjacent, and supporting commands.
• (4) Developing and coordinating the commands substantive, priority intelligence requirements (PIR) and other requirements (OR).

• Enter and retrieve information and data from automated systems.
• Complete request forms, for individual patient orders, blood work and other requests.
• Coordinate and schedule patient appointments with other clinics or specialties.
• Monitor and manage the Army Medicine Secure Messaging System.
• Maintain all patients' records, both electronic and paper.
• Respond to emergency calls and notifies emergency medical personnel.
• Notify appropriate staff of the patient's arrival.

• Review and contribute to the preparation of acquisition documentation such as market research reports, performance work statements, quality assurance surveillance plans, request for information, justification and approval, and solicitations.
• Review and contribute to the preparation of acquisition documentation such as acquisition plans, contract specifications, source selection strategies, pricing provisions, and negotiation strategy.
• Coordinate with acquisition teams, contracting and program offices and participated in the planning, development and establishment of the contractual strategies for the overall acquisition programs for and subordinate’s organizations.
• Perform a variety of staff support functions in relation to planning, directing, managing, and advising on functions involving complex IT programs in advanced computer technologies.
• Use multiple acquisition, ordering, tracking missions including acquisition preparation planning, execution, as well as acquisition management.
• Work with full range of acquisition planning/management functions required to support a project with a mission that may consist of development, acquisition, testing, integration, production and fielding of management information systems.

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION***

Paramedical Duties:

• Responds to on-site accidents and other emergencies involving injury and illnesses, sometimes encountering situations which may be life threatening;
• Determines and prioritizes appropriate medical treatment/procedures and need for additional assistance;
• Performs physical examinations and obtains patient history;
• Assesses status of patient's neurological system, cardiovascular system, circulatory system, skeletal system, orthopedic system, motor and sensory skills, and level of consciousness;
• Makes independent preliminary assessments of patient's condition and follows prescribed protocols that are appropriate to the circumstance;
• Prioritizes treatments for patients having multiple problems and employs a variety of advanced emergency medicine techniques, methods, and equipment during transport to the appropriate medical facility;
• Provides advanced cardiac life support (ACLS), international trauma life support (ITLS), pediatric advanced life support (PALS), advanced airway management, CPR, and/or drug treatments;
• Provides fluid resuscitation by intravenous application;
• Observes, records, and monitors patient's condition and administers medication as appropriate;
• Serves in a technical support capacity to the Emergency Department when necessary.

• Selects the most efficient route to and from sites, taking into consideration traffic patterns, health facility locations, etc.;
• Operates the emergency transport vehicle and uses telephone and radio communications equipment and systems;
• Adheres to traffic ordinances and regulations pertaining to operation of emergency vehicles;
• Prepares appropriate patient and vehicle use documentation and reports to ensure medical requirements are met (i.e., after each trip, replaces linens, blankets, and other supplies; sends supplies and equipment for sterilization, and ensures vehicle is ready for the next run);
• Performs thorough safety and operator maintenance inspections and makes minor repairs on a variety of emergency ambulances, patient transport vehicles, and medical equipment;
• Decontaminates the vehicle in accordance with established procedures;
• Utilizes various tools and equipment, some of which are specialized emergency medical equipment such as Henley backboards, EKG monitor and defibrillator, mechanical CPR device, etc.;
• Provides a thorough safety inspection and operator maintenance (e.g., monitoring fluid levels, replacing air filters and interior lights, checking tire pressure, etc.).

• Formulates and coordinates Army policy for manpower staffing standards development in AR 570-5.
• Prepares written and oral reports on the results of manpower studies/issues
• Conducts, participates in, and augments manpower surveys/studies teams in the analysis of missions, functions, workloads, and manpower/equipment needs.
• Provides advice, develops new policy, and improves the efficiency and effectiveness of current processes, systems, and procedures.

Newly-hired mathematicians and mathematical statisticians begin their careers in the Mathematics Development Program (MDP). The goal of the three-year MDP is to provide on-the-job training in the broad range of mathematical and statistical sciences at NSA. This is primarily accomplished through 6-month tours in NSA offices of the MDP participant's choosing. Mentorship is provided for each tour and participants work on real mission problems.

MDP members also study cryptologic mathematics, statistical data mining, and related subjects in courses taught by Agency experts. Participants are required to develop skills in programming and using computational resources to solve mission problems. Various short-term and long-term travel opportunities exist for interested participants but are not required. MDP members are able to take advantage of other professional development opportunities available at NSA as well. This includes continuing education opportunities and optional Agency courses in everything from professional communication to goal setting to machine learning. Career mentorship and participation in professional networks such as WIMS (Women in the Mathematical Sciences) are strongly supported. A healthy work-life balance is encouraged and resources including maternity/paternity leave, counseling services, and financial coaching are available for all employees.

Through the MDP, participants are rooted in the Agency community of mathematicians and mathematical statisticians. Also they are given the opportunity to explore a wide variety of problem sets. At the end of the program, graduates choose their first assignment from any open positions at the Agency.

NSA is unique in its ability to offer the opportunity to work on cutting edge problems in a wide range of technical fields including:
- Data Science
- Machine Learning
- Human Language technology
- Cryptology
- Signals analysis
- Speech/image/video processing
- Network analysis
- Cyber security
- High performance computing

All employees at NSA have access to diverse opportunities with the expectation that they will continuously grow as professionals. Positions exist that use everything from theoretical to applied mathematics and statistics, and vary from becoming a leading expert in a specialized niche to coordinating technical work across a wide array of disciplines. The choice is yours!

Candidates must possess:
- Strong problem
-solving and analytical skills
- Desire for continual learning
- Ability to work effectively both independently and within diverse teams

For the Entry/Developmental work level, knowledge and experience in one or more of the following areas is desired but not required. Successful applicants may learn these skills at the Agency.
- Programming expertise in any language
- Experience in the design, development, use, and evaluation of mathematical models, methods and/or techniques (e.g., algorithm development)

The timeline for hiring mathematicians is quite long, commonly one to two years. We recommend applying when graduation is no more than a year out, as start dates can often flex to accommodate the needs of a successful applicant.

• As an Executive Support Specialist, you will perform the following duties which is not an all-inclusive list:
• Manage workflow and overall quality and efficiency of day-to-day staff operations.
• Oversee the administrative management program.
• Receives and reviews all correspondence sent through the administrative management office and performs extensive coordination with the appropriate staff or operating official for tasking them and establishing suspenses.
• Responsible for alerting Director on emergency and important matters.
• Research available background data, tasks subordinate staff as deemed necessary, assembles requested information, or follows up to see that subordinate offices submit required answers within the specified timeframe.
• Provides administrative support to the DCS G-1/4/9 including receiving telephone calls and visitors, screening those that can be handled personally.
• Maintains the DCS G-1/4/9 calendar of official and social engagements, ensuring that supervisor and staff are fully briefed on matters to be considered before the scheduled meeting.
• Provides input to the TRADOC Long Range Calendar.
• Orchestrates the DCS G-1/4/9 portion of the Orientation Program for senior officials at HQ TRADOC and the Schools/Centers.