Total 1,825 Customer Service job vacancies in 16 new scotland avenue

On behalf of our client, we are looking for a suitable candidate to join them as a Customer Support Assistant

Job description

• Reports to Contact Centre Team Lead

• Handle customer service hotline and provide the first level of support from multiple Channels

• Resolve customer queries efficiently and escalate problems/issues promptly.

• Follow Standard operating procedures closely.

• Work as a team and ensure that the contact center service level is met

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent

• Minimum C5 for English O level

• Preferably with 1 to 2 years of working experience in a call centre environment and/or service-related industry

• 3 Rotating shifts - day and night with shift allowances

Morning shift: 730am to 5 pm

Day Shift:1pm to 10.30 pm

Night shift: 10.30pm to 8am

Knowledge or Skills

• Pleasant disposition with good communication skills

• Fluency in a second language

• Computer literate and good typing skills

Work location: East (near to MRT station)

Type: Permanent

EA Registration: 22C0971|EA License No.: R21101298

Overview of role

At Procter & Gamble (P&G), our Research & Development (R&D) division is where business, innovation, and technology converge to create a competitive edge. Since our founding in 1837, innovation has been the cornerstone of our success. From pioneering fluoride toothpaste to the first heated razor, R&D enables us to enhance lives in meaningful ways—today and for future generations. Our diverse R&D professionals are business leaders who leverage technical expertise to deliver groundbreaking product innovations for our 65 trusted brands.

We are looking for a Senior Scientist in Products Research to join our Skin Care team. We seek candidates with strong critical thinking skills who thrive on leading projects while mentoring and developing others. The successful applicant will spearhead initiatives in one of our “Disrupt Tomorrow” categories, focusing on identifying and addressing consumer and technical challenges with significant potential for growth in the Skin Care Category.

Your team

Located at the P&G Singapore Innovation Center, you will be part of the Skin Care organization. You will have the opportunity to work in multi-functional teams and engage with both internal and external partners.

Key Responsibilities

• Define and execute experimental plans to address complex consumer needs and insights, ensuring a holistic and superior consumer experience.
• Collaborate with cross-functional teams to deliver brand growth strategies through a multi-year innovation master plan, effectively bridging what is needed with what is achievable.
• Leverage global assets to create resource-efficient solutions, optimizing these assets to cater to regional consumer demands.
• Partner closely with the technical community to identify barriers and communicate risks to stakeholders effectively.
• Lead and mentor the Product Research team by clearly defining roles and responsibilities, ensuring full engagement and capability growth to meet both business objectives and individual development goals.

Qualifications

• Bachelor’s or Master’s degree in engineering or a relevant scientific field.
• Minimum of 8 years of experience in Consumer Product Research, with a proven ability to translate consumer insights into technical requirements across various categories.
• Prior experience in Skin Care, particularly in the Asia Pacific, Middle East, and Africa regions, is preferred.
• Demonstrated success in driving large, multi-functional business initiatives within a corporate environment.
• Possesses meticulous and analytical skills, with a strong aptitude for problem-solving.

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

FoodXervices Inc is one of the top foodservice distributors in Singapore, servicing over 4800 clients ranging from top hotels and restaurants, airlines, and cafes, fast food chains and culinary institutions.

We are looking for an office based Customer Success Executive to join our team.

The ideal candidate should have a personable character with great communication skills.

Duties and responsibilities include:

• Using all proper means in the Employee’s capacity to advise, promote, improve, develop, extend and maintain the Group’s business and to protect and further the reputation, business, interests of the Group
• Using and optimising usage of all improved and updated technological / digital software made available – including assisting for Software Implementation, Improvement and Training (i.e Zendesk, etc)
• Processing the placement of orders received from customers via phone and email.
• Respond and follow up to customer inquiries via email or phone.
• Identify and assess customers' needs to ensure high level of customer satisfaction.
• Build rapport with customers and maintain customer-client relationships.
• Provide timely solutions to customers with regards to their transactions.
• Suggest alternative purchase options to prospective customers.
• Any other ad-hoc duties assigned.

Requirements:

• Possess minimum Nitec / Diploma in any discipline.
• Beneficial to have expeirence dealing with 3PL / 4PL and Export customers, not a must have.
• Have excellent communication skills.
• Be comfortable with technology and learning new systems.
• Be a good team player with a positive attitude.
• Be organised and demonstrate ability with admin tasks.
• Be able to multi-task and work under pressure.
• Must be able to work on Saturdays, when OT is required (alternate weeks).
• Be able to start work immediately.
• Only Singaporeans may apply.

As an employee of FoodXervices Inc, you will enjoy the following benefits:

• Access to company gym facilities
• Staff discount rates for company listed products
• Free parking
• Work from home 1 day per week (After probation)

Job Description

The Centre for Ageing Research and Education (CARE) is an academic research centre in Duke-NUS Medical School. Drawing on its multidisciplinary expertise and collaborations across medical, social, psychological, economic, and environmental perspectives, CARE’s research is situated in eight broad thematic areas: Population Health, Family Caregiving, Community-Based Health and Social Care Services, Productive Ageing, Falls, Ageing and the Environment, Health Communication, and Social and Psychological Aspects of Ageing.

CARE is a vibrant centre with individuals from diverse academic and personal backgrounds, and values the energy, passion, and thought leadership of promising scholars who desire to achieve health, social inclusion, and a high quality of life for older adults in Singapore. At Duke-NUS, CARE works closely with the Health Services and Systems Research (HSSR) Signature Research Programme, a centre of academic excellence for research and education on the organisation, funding and delivery of health services, and a focus is on public health and clinical service innovation in an increasingly complex and connected world.

We are seeking a full-time Research Assistant to join the team. The selected candidate will work across research projects, with the primary responsibilities including but not limited to the following:

• Perform data management including data cleaning, quality and consistency checks, and preparation of codebooks.
• Work with other researchers on interpreting and analysing quantitative data.
• Contribute to preparation of reports, policy and research briefs, presentations, and research papers.
• Conduct follow-up assessments of study participants over the phone.
• Support other project management tasks.
• Assist with other initiatives at CARE where required.

Job Requirements

• Bachelor’s Degree in Sociology, Epidemiology, Gerontology, Public Health, Psychology, Social Work, or other related disciplines.
• Prior work experience in quantitative data analysis will be advantageous.
• Possess strong communication and interpersonal skills.
• Able to take initiatives to learn on the job and manage assigned tasks.
• Motivated and detail-oriented with the ability to work independently as well as with others in a multi-disciplinary setting.

Candidates with relevant work experience may be considered for a Research Assistant (Senior) position.

Please attach a cover letter and a CV, with names and contact information of 3 referees. Applications will be reviewed on a rolling basis. We regret that only shortlisted applicants will be notified.

Responsibilities:-

• Account servicing and provide sales support to clients and supermarkets
• Build and maintain good relationships with existing and prospective customers
• Maintain a strong understanding about product inventory, features and specifications
• Handling of customer orders and ensuring they are processed and fulfilled on time
• Engage and work closely with clients on products marketing and promotional activities
• Engage and work closely with Operations, Logistics and Merchandising team to provide good products and services
• Active participation in department and business review meetings
• Assist in any other ad-hoc activities as assigned

Requirement:-

• Minimum Degree with some related experiences preferably in FMCG/Retail industry
• Good team player and positive attitude
• Good interpersonal, customer service and communication skills
• Ability to work in a fast-paced and dynamic environment
• 5.5 days work week, public holidays as per scheduled

The INSEAD’s Stone Centre for the Study of Wealth Inequality, in combination with the Economics and Political Science area, invites applications for a full time Pre-Doctoral Researcher to work as a Research Associate (Area Researcher) on INSEAD’s Singapore campus.

The role involves working with Professors Pushan Dutt and Lin Tian on various projects related to inequality, broadly defined. The ideal candidate should have strong data management and data analyses skills, particularly software packages such as STATA, R, Matlab and Python. Skills in STATA are especially valuable.

The position is ideal for a recent university or Masters graduate looking to develop their research skills in economics in view of applying for a PhD programme. It will provide the candidate with great preparation for PhD programme entry by training the applicant in doing research, giving him/her access to some PhD training and developing a relationship with potential letter writers.

The full-time position is for one year with a possibility of renewal after evaluation at the end of the year. The candidate needs to already have authorization to work in Singapore. Students who are graduating or have graduated from Singapore local universities may apply for the position.

Requirements

All candidates should fit the following profile:

• Bachelor's or Master’s degree in economics, computer science, statistics, or mathematics preferred.
• Fluency in written and oral English is required.
• Knowledge of STATA is required. At least one other programming language (Python, Julia, Matlab, SAS or R) is a plus.
• Strong analytical/empirical skills
• Ability to work independently and in small teams
• Excellent work ethic
• Excellent organizational and oral/written communication skills
• Strong motivation and high academic values

About us

The James M. and Cathleen D. Stone Centre for the Study of Wealth Inequality was founded in 2017 to serve as a venue for the research and teaching of income and wealth inequality issues in a business school environment. By convening an interdisciplinary team of scholars from across INSEAD, the Centre aims to generate new insights about inequality problems and business working together with government to solve them.

· INSEAD's Stone Centre for the Study of Wealth Inequality

· Economics and Political Science area

Applications

To be considered for the position, please submit

1. Cover letter.

2. Curriculum vitae.

3. The academic transcripts.

4. Any writing or research work sample.

5. Name and contact details of 2 potential references.

Please submit all materials to research.talent@insead.edu.

Applications and letters of recommendation may be submitted by email to research.talent@insead.edu. Please mention job reference (STONEPRESGP). The review will begin immediately. Applications will be considered until the position is filled.

Successful applicants may start as soon as possible.

INSEAD is committed to fostering a diverse and inclusive academic community. We consider applicants for employment without regard to factors such as gender, race, sexual orientation, disability, or nationality.

JOB DESCRIPTION:

Primary Function

• To provide a high level of technical support across the company, both to internal customers and external customers.
• To continually innovate to ensure the department is offering the best level of service in terms of services and equipment.

Main Duties and Responsibilities

Daily Scope of Job:

• Writing Specifications and Technical reports
• Telephone mannerisms support will be provided over the phone and email.
• Work closely with contract technicians to visit customers, when applicable to fix the problem.
• Check and Grade return stock with the best justification.
• Working with customers to identify product problems and advise on the solution.
• Work collaboratively with technicians, and the technical service team to develop and deliver long-term solutions to meet customer needs.

Weekly/Monthly Scope of Job:

• Participate in training and team development activities to update skills and knowledge.
• Prepare defect reports to communicate with factories’ QA.
• To undertake additional duties or projects as the technical Manager may determine from time to time.
• To conduct carrier new product(s) on field-testing.

Others:

• Require wearing uniform in neat and pleasant appearance.
• Maintain cleanliness and tidiness at the workshop.
• Maintain a safe working area in the workshop.
• Always perform a pleasant and patient attitude to customers.
• Any other duties which may be assigned to you from time to time.

JOB REQUIREMENT:

• Higher Nitec & above in Mechanical, Electrical, Electronics Engineering or related field.
• 1-2 years of experience in Home Appliances related industry or other Engineering background.
• Polite demeanor with effective communication skills for client interactions.
• Bilingual in English and Mandarin to communicate with Chinese speaking associate.
• Ability to work both independently and as part of a team.

1. Job Purpose

Patient Service Associate is to manage and provide frontline patient services such as patient admission, in-flight / discharge billing consultation, modes of payment consultation, general enquiries handling, birth registration and cashiering.

1. Duties and Responsibilities
2. Primary duties and responsibilities (80%)
   

- Pre-Admission Administration

- Works with Bed Management Unit (BMU) to monitor the availability of beds for elective inpatients prior to admission.

- Coordinates with the doctors / Specialist Outpatient Clinics to manage patients when elective admissions are cancelled

- Admission Administration

- Conducts financial counseling for admitting patients to explain on the charges are derived and how the bills would be financed.

- Assists the patients to complete the various modes of payment forms.

- In-flight / Discharge Administration

- Assists patients / next-of-kin to understand the bills and settle the outstanding payment.

- Assists needy patients by referring them to Business Office / Medical Social Workers Department for financial assistance schemes.

- Works with PSC’s Bill Monitoring Team (BMT) to manage patients’ outstanding bills.

- Handling of General Enquiries

- Assists patients / next-of-kin / general public on general / non-clinical / non-medical issues over the counters / telephone.

- Administration Work

- Performs IP Tagging function.

- Performs posting of charges for in-flight patients.

- Performs settlement for NETS / Credit Card transactions daily.

- Performs proper handover to Finance Department daily.

- Reply to the primary email daily.

- Birth Registration

- Assists informants to register the newborn’s birth application.

- Collects the payment for the birth registration services.

- Administrates the Baby Bonus Forms and collates the relevant statistics as required by ICA.

1. Secondary roles and responsibilities (20%)
   

- Rotational Duties

• A&E Admission Management Duties
• Processes A&E files of patients who are just warded.
• Follows-up with emergency in-patients on modes of payment as soon as they are admitted.
• Meeting Secretariat Duties
• Performs as meeting secretariat for PSC Team Leaders.
  Performs as meeting secretariat for PSC Staff Meetings.
  
• Training / Coaching Duties
• Conducts Ancillary Induction Program (AIP) training for the hospital’s new hires on rotational basis.
  
• Stationeries Ordering Duties
• Performs ordering of stocks for the entire PSC.
  Monitors the stock level for the entire PSC.
  

- System Testing Duties

• Involves as a user to assist PSC Management in testing enhanced features of the various computer systems.
  

- Performs daily housekeeping of the reception areas and workstations, in order to maintain a professional image and neatness of the work place

- Guides new hires on the SOPs and workflows.

- Takes a proactive role in participating in internal PSC projects.

- Performs ad-hoc duties as directed from PSC Management.

3. The Requirements

- GCE ‘A’ Level or Diploma Holder.

- Proficient in writing, communication and presentation skill.

- Good knowledge in computer.

- A pleasant personality with good working attitude.

- Able to work independently.

Working hours

4 day work week

Mon-Fri (any 4 days)

9am – 8pm

Every month

Rostered for a 9-6pm (weekday) or 9-2pm x2 (sat or sun)

• The responsibilities described are for the full performance level. At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity.
• Administratively support operations by developing, implementing, interpreting and advising on administrative function requirements.
• Review regulations or directives to ascertain impact on program areas. Prepare project papers and staff reports, compile and organize, deliver/present briefings to managers/supervisors regarding findings and recommendations.
• Conduct extensive research and analysis on administrative projects to gather and analyze relevant data, develop options, make recommendations, and provide comprehensive reports.
• Monitor administrative activities and prepares a variety of reports utilizing various automated systems.
• Analyze and evaluate effectiveness of complex and substantive management support and administrative systems, programs, and processes.
• Serve as a liaison and consultative link with the District Office and all Program Offices, internal and external customers, community and civic stakeholder representatives.
• Liaise in Human Resources, Budget and Finance, WebTA, Audit and Internal Control Programs, Facilities, Accountable Exit Control, New Employee Orientation Program, Travel, Property Coordination, and other duties as assigned.

• Serves as Army Community Service (ACS) Multi-Functional Specialist at the installation level.
• Provides comprehensive and responsive ACS services to the population to include client intake, information and referral, crisis intervention, life skills, and transition service.
• Provides individual and Family consultation services, education, referrals and followup.
• Designs, develops and manages a variety of educational forums and briefings.
• Identifies, advises and consults with leaders on positive sustainable efforts that foster an environment of trust and responsiveness to various organizational quality of life issues.
• Designs and establishes marketing and public relations strategies to ensure target populations are informed of available services and activities.

NOTE: This multi-discipline recruitment that will result in the hiring of one of the following disciplines: Nurse Practitioner or Physician Assistant

All Nurse Practitioner applicants should apply to posting: CBTD-12612122-25-LD

VA offers a comprehensive total rewards package.

The duties of the Physician Assistant include, but are not limited to:

• Independently manages a panel of patients with acute and chronic health conditions with an emphasis on health promotion and disease prevention using evidence-based practice.
• Collaborates with patients, families, and the health care team to develop and implement treatment plans and evaluate health outcomes.
• Demonstrates critical thinking in assessing and managing complex clinical situations.
• Working collaboratively with other PACT and HBPC members.
• Participates effectively in team meetings and treatment planning conferences and collaborates with IDT members in a manner that enhances coordination of comprehensive Veteran-centered care.
• Assist as requested with clinical procedures.
• Act as the focal point of the designated outpatient clinic by being the contact person for all other consultant-specialty services regarding patient care.
• Initiate effective actions in emergencies.
• Manage prescriptions for assigned patients.
• Work effectively and make appropriate requests for assistance from collaborating physician as appropriate.
• Perform appropriate evaluations, diagnosis, and treatment of patients within HBPC.
• Orders diagnostic tests and discriminates between normal/abnormal findings and makes appropriate treatment decisions based on available information.
• Responsible for timely completion of all clinical charting and documentation required by the medical Center or healthcare system, as appropriate.
• Involved in performance improvement and quality assurance initiatives.
• Should be a forward-thinking provider who embraces Veteran-centered geriatrics, palliative, and hospice care delivery.
• Initiates referrals and consults to specialty services.
• Provides education to patients and their families. Assesses and adjusts the plan of care as needed to achieve optimal patient outcomes.
• Exemplifies the ICARE core values of-Integrity, Commitment, Advocacy, Respect, and Excellence.

• This position is a Bargaining Unit position.
• Current and former Federal employees must submit copies of their most recent SF-50 (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held.
• This position is in the Excepted Service.
• The salary is based on the grade and step approved for the selected candidate.

• Receives patients and visitors as a receptionist for the Ambulatory Care Department
• Answers questions and directs outpatient visitors to appropriate clinical locations
• Maintains the appointment system using automated systems
• Maintain Medical Records, keep current by updating addresses, location of resident and telephone numbers when indicated
• Maintains and adheres to confidentiality of Medical Records and communication with patient in accordance with the Privacy Act, HIPAA, and IHS Standards.
• Receives and direct calls to appropriate personnel of the Ambulatory Care department
• Maintains cleanliness of the reception are and the Unit in general
• Types, copies and distribute unit correspondence and memos.

This is a bargaining unit position. This position is represented by AFGE. Please note that as provided for in the AFGE/VA Master Agreement the FIRST area of consideration for this position will be permanent employees of the local facility in which this position is being filled, the SECOND area of consideration will be employees at other VA facilities, and the THIRD area of consideration will be all other eligibles.

Provides specialized and general clerical assistance to the office of the Long Island National Cemetery. Performs general clerical support in office with copying, filing, storing stock items. Assignments can vary involving routine and non-routine office functions such as preparing documents and correspondence, sorting, copying, and filing. Prepares reports for Cemetery Administrators use. Serves as purchase card holder and time keeper. Represents the Long Island National Cemetery meeting funeral directors, families and honor guard members who are attending committal services or burials at the Cemetery. Provides information to bereaved family members concerning gravesite and marker information. Retrieves gravesite information from the KIOSK or BOSS (electronic burial register) in assisting families locating loved ones' gravesites. Duties may include but are not limited to: maintaining control of traffic to the cemetery, directing funeral corteges so as to keep all family members together, accompanying families to committal shelters and gravesites, providing veteran burial benefit information to family members and visitors, answering general questions of family and visitors, assisting visitors and family members locating gravesites.

Performs public outreach as needed.

This is a term appointment not to exceed 13 Months. Term appointments are non-status, nonpermanent appointments of limited duration of more than 1 year, but not more than 4 years and are subject to a 1 year trial period. Should the need warrant, term appointments may be extended without further competition up to a maximum of the 4 year limitation. The appointment to a term position does not confer eligibility for promotion, reassignment, or transfer to other positions or the ability to be non-competitively converted to permanent employment.

Work schedule: Required to work Monday through Friday, 8:00 am to 4:30 pm. May include occasional weekends. Due to the mission of the National Cemetery, the cemetery cannot be closed for more than 2 consecutive days at any given time. Additionally, when a Federal holiday falls on a Monday or Friday, staff may be required to work on that holiday or a Saturday. All staff is required to work Memorial Day and Veteran's Day each year. Staff will be required to work overtime, weekends and holidays when necessary to meet the needs of the cemetery. Occasionally staff may be called back to the facility to perform emergency overtime work.
Compressed/Flexible Schedule: Not Available
Telework: Not Available
Remote/Virtual: This is not a virtual or remote position.

Position Description Title/PD#: Program Support Assistant (OA) (TERM)/PD13625A
The full performance level of this position is GS - 07.

Relocation Expenses: Not Authorized
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not Required

• Assists the Service Owned Items in DLA Custody Program Management Office (SOIDC PMO) to communicate the program vision and desired outcome in terms of strategic goals in support of audit initiatives.
• Assists with analyzing deviations and problems and develops solutions to ensure commitments are met.
• Provides program leadership to ensure commitments to and from various stakeholders is met and execution targets are achieved.
• Resolves conflicts between and among stakeholders with competing agendas and interests, while maintaining cohesiveness in program effort and direction.
• Reviews and approves or recommends approval of schedules, and contractor support oversight and management
• Serves as an authoritative source for decisions and guidance dealing with compromises and changes in program philosophy.