Total 7 Director/C-Level Customer Service job vacancies in Oxford City, OX1 1ND

• The duties may include, but are not limited to:
• Participate with the Division Director and other USDA officials in the development of plans and policy on matters having broad implications.
• Responsible for the development of the purchase schedule for the assigned program area.
• Responsible for the accuracy of all contracting actions taken, and other financial assistance program operations.
• Utilize a comprehensive knowledge of the market impacts and factors effecting commodity purchase programs, including changes in supply and demand conditions.
• Lead the recommendation of purchase programs relative to the full range of agricultural commodities.
• Respond to a broad range of verbal and written inquiries.
• Plan work within the team and is given discretion to organizing the wide range of tasks necessary to efficiently run the operations of the section.
• Develop performance standards for team employees and evaluate work performance.
• Analyze training needs of subordinates and ensure that appropriate formal and on-the-job training is received.

Starting at $122,198 Per Year (GS 14)

• The duties may include, but are not limited to:
• Directs the work of key assistants and assures that grading activities are properly coordinated and administered in accordance with existing law, regulation, and policy.
• Sets standards of performance for field personnel and reviews, through reports and other means.
• Assists the Regional Director with directing, coordinating, and executing policies and procedures necessary in the administration of the National grading program for QAD commodities.
• Interviews applicants and selects qualified individuals for vacant positions.
• Assists the Regional Director in monitoring funds obligated, expended, and collected in the execution of the program.
• Maintains contact with State Commissioners of Agriculture and Directors of marketing activities, with whom cooperative agreements are maintained.
• Makes binding determinations on formal appeals, from decisions made by subordinate supervisors.

Starting at $103,409 Per Year (GS 13)

See yourself in the team:  






Institutional Banking and Markets (IB&M) is responsible for leading the Group?s relationships with major corporate and government clients and institutional investors, and provides a full range of capital raising, transactional and risk management products and services. The division also performs a meaningful internal role for the Group by providing equities, markets, lending and transaction banking execution capabilities to other CBA business divisions that allows them to capture opportunities with business customers.  



The purpose of this role is to Industrialise and develop IB&M's client insight and feedback capability and help integrate customer insights into every part of the business  



Core responsibilities:  



Produce actionable, value add customers insights from our various customer feedback sources and help drive NPS improvement






... Click here to view more detail / apply for Associate Director, Customer Insights

We are seeking an experienced and dynamic Director of Regional Sales & CS to lead and grow our sales efforts and maintain CS in the European market for our Real Money Games portfolio.

What You'll Do

Sales Strategy Development and Execution:

Develop and implement effective sales strategies to achieve and exceed revenue targets in the European market.
Conduct market research to identify trends, customer needs, and competitive landscape to inform strategic planning.
Collaborate with the new sales team to enable the conversion of sales initiatives and leads to actual signed agreements.

Customer Relationship Management [CS]:

Build and maintain strong relationships with key customers, partners, and stakeholders in the gaming sector.
Serve as the main point of contact for clients, addressing their needs and ensuring high levels of customer satisfaction.
Develop and deliver compelling sales presentations and proposals to prospective clients.

Business Development:

Identify and pursue new business opportunities to expand
... Click here to view more detail / apply for Regional Sales & customer Success, Director

Your new company
Your new job as a Construction Client Service Director will be working for a specialist Independent Lloyd's Insurance Broker with offices based around the UK to include the City, Watford and the Southeast who provide, unparallel services to meet client demands and needs. They have more than 100 staff across the offices and are looking to expand that number further. Due to substantial growth within the Construction team a position for a Construction Client Service Director with UK Construction ( CAR) and related risks has arisen.


Your new role
Your new role will be working as Construction Client Service Director based within their London offices will be hybrid working 3 days in the office, (the rest from home) . You will be responsible for fully servicing a book of Construction clients, as well as try to encourage growth plans for your allocated client portfolio by cross selling new and renewal business. Dealing with your clients from inception to completion alongside Account Executives and Account Handlers. Your new role will also include developing and enhancing relationships with key insurers and underwriters and work closely with the other divisions in forging long-term relationships with existing and new clients. This role will also include advising on existing products. This is an all-encompassing Client Director role which is very client centric and will require your Technical and Account management experience to work as part of an established Construction team in looking after your allocated clients and helping to grow the business,

What you'll need to succeed
Your previous experience working as a Senior Construction Account Executive or Client Director with CAR experience will contribute to your success in securing this role. Experience of working to multiple priorities and working across a range of tasks Educated to Good standards ( i.e. A Level or equivalent) or enough experience in a previous role to demonstrate suitable skills and ideally minimum Cert CII qualified.

PLEASE ONLY APPLY IF YOU HAVE EXPERIENCE IN HANDLING UK CONSTRUCTION ( CAR) EXPERIENCE WITHIN AN INSURANCE BROKER OR LLOYD'S BROKER AS AN ACCOUNT EXECUTIVE OR CLIENT DIRECTOR

What you'll get in return
Flexible working options available.
You'll be offered a competitive salary of up to c£80,000 + Bonus and Benefits depending on experience you'll receive support from both directors your colleagues and management.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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We are seeking a dynamic, transformational leader to join our team as the Senior Director of Corporate IT Service Desk. The ideal candidate will possess a blend of operational and automation skills, dedicated to driving high-quality customer service and elevating our Service Desk operations. This role is an excellent opportunity for someone who is passionate about:

• Empowering self-service solutions-Enhancing user independence through intuitive self-service options.

• Proactive and predictive support-Anticipating user needs and preventing issues before they arise.

• Omni-channel experience-Providing seamless support across multiple communication channels.

• AI and automation integration-Leveraging technology to streamline processes and improve efficiency.

• Cultivating a stellar support team- Building and developing a team of top-notch support professionals.

• Mastering shift-left with repeated issue analysis-identifying patterns and addressing root causes to reduce recurring issues.

• Integrating Self-Healing and ITSM Flow- Implementing solutions that automatically resolve issues and optimize service management.

Key Responsibilities

Transformational Leadership: Inspire, motivate, and guide the service desk team to achieve their full potential while fostering a culture of continuous improvement and excellence.

• Mentor, manage, and motivate a high-performing team, setting clear priorities to achieve goals and OKRs.

• Monitor and evaluate team performance, providing feedback and coaching for improvement.

• Ensure service level targets are met and address all service-level complaints.

• Apply creative thinking to drive automation goals and align with technology strategy.

• Be an exemplary leader, embodying the organization's culture, vision, mission, and goals.

• Build strong relationships with leaders and stakeholders to command their attention.

• Orchestrate effective communication and employee engagement initiatives.

Proactiveness: Anticipate potential issues and implement preventive measures.

• Develop and execute a strategic plan for the service desk, aligned with organizational goals.

• Collaborate with cross-functional teams for continuous improvement initiatives.

• Proactively manage internal organization initiatives from ideation to execution.

Innovation: Continuously seek new ways to improve operations and enhance customer experience.

• Stay updated with industry trends and emerging technologies.

•  Support the adoption of new technologies and tools.

•  Ensure information security and risk management are embedded within the culture.

•  Direct the secure operation and maintenance of corporate computing and networking infrastructure.

•  Provide subject matter expertise and manage external and internal collaboration projects.

•  Ensure change management best practices are followed for organizational initiatives.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The interview process will have 2 parts a focus group and an interview panel and will be held in person during February. All new starters have a 6 month probationary period. This, together with the induction process, aims to create a positive supportive working environment allowing new employees to learn key elements of their role over a reasonable timescale Candidates not currently employed by the Trust who attend an interview for non-qualified Band 1-5 posts are required to undertake numeracy and literacy assessments. Appointment to this post is subject to the trust receiving satisfactory references covering 3 years of employment or study. Please ask your referees to respond promptly to reference requests. Employees are expected to undertake mandatory and statutory training related to their role. We are ambitious in our pursuit of excellence, driven by the belief that a fair, just and fully inclusive organisational culture enables our teams to deliver the best quality of care and services possible and we work hard to ensure that our diverse workforce reflects the communities that we serve. We welcome applications from all sections of the community, are an Equal Opportunities employer with a number of internal networking groups to support our employees and where possible will always look to make reasonable adjustments in order that you can fulfil the role to recognise your full potential. All our employees are committed to demonstrating through their behaviour our core values safe, caring and excellent. Oxford Health is committed to safeguarding and promoting the welfare of children and vulnerable adults, we expect all staff and volunteers to share this commitment. Trust HQ address: Oxford Health NHS Foundation Trust | Trust Headquarters | Littlemore Mental Health Centre| Sandford Road| Littlemore |Oxford OX4 4XN For further information please contact: Britta Klinck, Chief Nursing Officer britta.klinck@oxfordhealth.nhs.uk