Total 34 Manager level Customer Service job vacancies in Worcestershire, WR15 8AA

Location: Worcestershire.

Rate: £210-£220 (umbrella) per day.

Contract: 3 months' on going.

To play a pivotal role in the Pension Investments Management Team, contributing significantly to the investment strategy of the Worcestershire County Council Pension Fund (WPF). The role involves financial oversight, investment reporting, and collaboration on Responsible Investment and ESG issues.

Key Responsibilities:

Financial Reporting:

• Review investment content for the Pension Fund Financial Statements.
• Produce the Fund's Annual Report in collaboration with Central Finance colleagues.

Stakeholder Engagement:

• Attend LGPS Central meetings and deputize when necessary.
• Liaise with Partners to ensure accurate reporting on Responsible Investment and ESG issues related to the Fund.
• Present findings and updates to the Pension Board, Pensions Committee, and Pension Investments Sub Committee.

Cross-Council Initiatives:

• Participate in various cross-council projects and initiatives that align with the pension fund's goals.

Staff Management:

• Supervise and develop team members, fostering a culture of excellence and continuous improvement.

Customer Focus:

• Maintain a proactive approach, ensuring that customer needs are prioritized in all activities.

Qualifications:

• CCAB (or equivalent) qualified accountant or finance professional.
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with a range of stakeholders.

We are now seeking for a Team Manager to join us on a permanent basis at our Redditch site.

You'll be leading a team of around 15 Planners and Desk Agents. Coaching and mentoring them to provide front line support to our clients, from receiving, processing and scheduling reactive and planned maintenance work orders. You'll manage the team to deliver the results from either a Planning or Desk perspective. In conjunction with your KPIs you'll provide accurate and concise reports of work order resolution status daily to senior management.

You'll be working with multi-clients and managing various projects at any one time. Coming from a fast-paced high-pressured background, you'll find it second nature to understand the complexities of the business whilst building rapport with your networks across all business areas.

You'll be a strong self motivated people manager with effective communication, problem solving and performance management skills. You'll be confident, self-motivated with a 'can-do' attitude. You'll have exceptional communication skills using different styles to deliver clear messages at all levels. You'll find it easy to adapt to change quickly and to the ever-changing priorities.

When you join us you will receive:

• Salary: £31,212 per annum
• Up to 4% bonus scheme, subject to achievement of targets.
• Group personal pension scheme of matched contributions between 5% and 6%.
• 25 Days Annual Leave + Bank Holidays.
• Life Assurance
• Access to state-of-the-art training academy
• Funded Training Sponsorship Scheme
• Refer a Friend reward scheme
• Cycle to Work Scheme
• Health Cash Plan
• Up to 10% off B&Q/ Trade Point
• 20% off Nuffield Fitness and Wellbeing Centres

Don't miss out on this great opportunity, apply today by clicking on the 'apply' button.

Proud member of the Disability Confident employer scheme

Exciting Opportunity: Locality manager

Setting: Residential care for adults with learning disabilities and complex behaviours

Location: Alvechurch, Worcestershire

Salary: £34000 to £36000

Brook Street Social Care are excited to have partnered with an established social care provider to recruit a full-time Locality Manager to lead a dedicated team, including team leaders, support workers, and a deputy manager within their established residential services in Alvechurch, on the borders of Worcestershire. In this role, you will work closely with adults of all ages who have learning disabilities, complex care needs, and may present challenging behaviours.

Key Responsibilities:

- Oversee daily operations, ensuring that care is personalised and responsive to everyone's evolving needs.

- Uphold high standards of quality and compliance within our services.

- Provide guidance and support to your team, fostering exceptional care delivery.

What they are looking for:

- Experience in a deputy or management role, particularly with adults with learning disabilities and challenging behaviours.

- Flexibility to adapt to the needs of our services.

- NVQ Level 4 or above, or QCF Level 5 in Management (or willingness to work towards it).

- Ability to meet the requirements for CQC registration.

- Availability for on-call responsibilities as needed.

- A full driving licence.

What they Offer:

- Competitive salary

- Genuine opportunities for career advancement within a growing organisation.

- On-call support to ensure you have the resources you need.

- Ongoing training and professional development.

- Staff incentive schemes with potential bonus opportunities.

Does this sound like the perfect challenge for you? If so, click apply now for immediate consideration.

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team Leader.

The Role


Leading and supervising your shift
Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered
Administering and recording medication
Carrying out risk assessments
Working alongside care assistants to support residents with daily needs, ensuring residents remain as active and independent as possible
Working closely with the leadership team to develop services
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family:


Wagestream - access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care desirable
Be well-organised, IT literate and adept at allocating and delegating work appropriately.
Proven ability to lead and supervise others.
A good understanding of care planning processes
Be experienced in or happy to undertake training on administering medication
Above all, have a natural ability to help make the lives of others more fulfilling.


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours

Job Description

Nursery Manager

Hours per week: 40

Salary: £35,000

We are in search of a dedicated Nursery Manager who will be responsible for ensuring the smooth day-to-day operations of their nursery. The ideal candidate will have a strong passion for early childhood education and creating a nurturing environment for children, along with the ability to lead a team of childcare professionals. The nursery provides a warm and homely ambiance, complete with extensive outdoor spaces tailored to different age ranges.

Qualifications:

• Proven experience in a managerial role within an early years or childcare setting
• Relevant qualifications in early years, minimum Level 3
• Strong understanding of EYFS and safeguarding practices
• Exceptional leadership, communication, and organizational skills
• Ability to collaborate effectively with a diverse range of individuals and promote equality and inclusion in the nursery environment

Benefits:

• Company pension scheme
• Discounted childcare
• Recognition rewards
• Employee assistance programme
• Team events
• Holiday scheme
• Training and career progression opportunities

Responsibilities:

• Develop and execute the nursery's programs and activities in adherence to the early years foundation stage (EYFS)
• Provide effective leadership and support to nursery staff, promoting open communication and fostering a positive work environment
• Oversee the recruitment, training, and professional development of childcare professionals
• Ensure compliance with relevant regulations and standards, with a focus on health and safety practices
• Cultivate positive relationships with parents and guardians, creating an inclusive and welcoming community
• Efficiently manage the nursery budget, resources, and operational logistics
• Assess and enhance the quality of childcare provision through monitoring and evaluation processes

Reference: WILL79958/MW

INDCHI

Job Description

Floating Nursery Manager

Salary: Up to £34,000

As a Floating Nursery Manager, you will be responsible for providing support and leadership to multiple nurseries within our client's group. You will work closely with the nursery teams to ensure the highest standard of care and education for children, while also focusing on staff development and continuous improvement.

Qualifications

• Previous experience as a Nursery Manager or similar role
• Level 3 or above in Early Years
• Proven ability to provide leadership and support to diverse teams
• Strong understanding of early childhood education and care standards
• Excellent communication and interpersonal skills
• Ability to work effectively across multiple locations and with diverse teams
• Knowledge of relevant regulations and compliance requirements
• Commitment to promoting diversity, equality, and inclusion in the nursery environment

Benefits:

• Discounted childcare
• Access to ongoing training and accredited qualifications
• Long service awards
• Company sick pay
• Monthly and yearly awards
• Free uniform

Responsibilities

• Covering Nurseries during annual leave and sickness
• Provide leadership and support to nursery teams in various locations
• Ensure compliance with all regulatory and company standards across multiple nurseries
• Implement and maintain high-quality care and education programs
• Support and mentor nursery staff, including providing training and development opportunities
• Collaborate with colleagues to share best practices and drive continuous improvement
• Build strong relationships with families and communities to support the nursery's overall mission
• Assist in recruitment, onboarding, and performance management of nursery staff as needed
• Act as a role model for professionalism, high-quality care, and ethical conduct

Reference: WILL79613/EC

INDCHI

Job Title: Customer Care Team Leader
Location: Remote
Salary: £29,592 per annum
Hours: Monday – Friday, 40 hours per week

Established in 2003, Utilita is the UK’s first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.

Are you an experienced customer service leader or looking to move into managing a team?

If yes, then we have a fantastic opportunity for you to join our Contact Centre!

What does this role involve? 

As a Customer Care Team Leader, you and your team will be responsible for delivering exceptional customer service to our prepayment customers.

Day to day, you will;

coach and develop staff to be the best they can be;
oversee department KPI’s and SLA’s to ensure they are met;
manage and resolve any escalated queries from your team;
ensure company policies and procedures are adhered to at all times;
work closely with internal departments.
Who are we looking for? 

As a people manager, you know what it takes to motivate and empower a successful team. Therefore, you will draw upon your leadership skills to train and develop staff, helping them to be the best versions of themselves.

You will be business focused, with the customer always front and centre and have experience in creating efficiencies and business improvements. You will be a good listener and be able to show empathy and understanding of differing customer needs.

You will be approachable and adaptable and willing to roll up your sleeves when needed.

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

What can we offer you? 

The Important Things! (FYI Benefits available from your first day!)

Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
Giving back – we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
Death in service – we pay twice your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
Pension – we contribute 4% of your salary when you contribute 5%.
About us  

We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household.

Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.

Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!

Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe “what you can see, you can save”. Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.

Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

Job Description

Nursery Room Leader (Level 3)

Salary: Up to £28,000

40 hours per week

Our client is excited to welcome a dedicated and experienced Nursery Room Leader to join their team. As a Room Leader, you will play a pivotal role in leading a team to deliver exceptional care and education for young children in our nurturing nursery environment. You will have the opportunity to create an inclusive and stimulating setting where children can explore, learn, and grow through play.

Qualifications

• Level 3 qualification in Early Years or above
• Demonstrated track record in a nursery environment, with previous experience in leadership or supervisory roles
• Profound understanding of child development and familiarity with early years curriculum frameworks
• Exceptional communication, leadership, and organizational abilities
• Strong dedication to advocating for diversity, equality, and inclusion in early years education
• Current and comprehensive knowledge of safeguarding and child protection procedures

Benefits:

• Heavily discounted childcare
• Company sick pay scheme
• Free uniform
• Long service reward
• Company pension
• Monthly and yearly awards/rewards

Responsibilities

• Take the lead in guiding and mentoring a team of passionate nursery staff, nurturing their professional growth and upholding the highest standards of care and education
• Develop and execute captivating and age-appropriate activities and experiences to promote children's learning and development
• Cultivate strong and supportive connections with children, families, and colleagues, fostering a warm and inclusive community within the nursery
• Ensure the safety and well-being of all children by strictly adhering to safeguarding and health and safety protocols
• Collaborate closely with parents and families, sharing valuable insights into children's progress and establishing strong partnerships
• Maintain meticulous records and documentation, including thoughtfully crafted learning journals and detailed observations
• Champion diversity, equality, and inclusion across all facets of the nursery's practices

Reference: WILL79822/EC

INDCHI

Job Description

Level 3 Nursery Room Leader

Salary: Up to £28,000

40 hours per week

Are you a fun, dedicated individual with a soft spot for nurturing young minds? Look no further - Our client is in need of a passionate Nursery Room Leader to join their team! As the Room Leader, you'll play a crucial role in creating a safe, engaging, and inclusive environment where children can learn and grow.

Qualifications:

• Level 3 Early Years qualification or above.
• Proven experience working in a childcare setting, with a strong understanding of the EYFS framework.
• Excellent leadership and communication skills, with the ability to inspire and motivate a team.
• A commitment to promoting equality, diversity, and inclusion in all aspects of nursery practice.

Benefits:

• Heavily discounted childcare
• Company sick pay scheme
• Free uniform
• Long service reward
• Company pension
• Monthly and yearly awards/rewards

Responsibilities:

• Take the lead in guiding and supporting our team of nursery staff, offering mentorship and encouragement along the way
• Get creative with planning and executing age-appropriate activities that spark joy and learning in the little ones
• Make sure our nursery is always a safe, sparkling haven for all the kids
• Cultivate a feel-good atmosphere that fosters the emotional, social, and educational development of each and every child
• Team up with parents and carers, keeping them in the loop about their child's exciting progress
• Keep an eye on each child's development, giving feedback and offering personalized support when needed
• Follow all the rules and regs to ensure the safety and well-being of everyone in our care

Reference: WILL79825/EC

INDCHI

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Unit Manager.

The Role


Leading and supervising a unit with a passion for delivering excellent care through your team
Delegating workload in a collaborative, supportive and informative approach
Ensure residents medical, physical, and emotional needs are met whilst championing their safety and dignity
Oversee admissions of new residents
Carrying out physical/psychological risk assessments and developing personalised care plans
Working closely with the leadership team to develop services
Administering medication
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family


Wagestream - access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care
Ability to enhance effective working relationships, building trust amongst staff and residents.
Be well-organised and IT literate
Above all, you have a natural ability to help make the lives of others more fulfilling


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Unit Manager.

The Role


Leading and supervising a unit with a passion for delivering excellent care through your team
Delegating workload in a collaborative, supportive and informative approach
Ensure residents medical, physical, and emotional needs are met whilst championing their safety and dignity
Oversee admissions of new residents
Carrying out physical/psychological risk assessments and developing personalised care plans
Working closely with the leadership team to develop services
Administering medication
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family


Wagestream - access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care
Ability to enhance effective working relationships, building trust amongst staff and residents.
Be well-organised and IT literate
Above all, you have a natural ability to help make the lives of others more fulfilling


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

ABOUT THE ROLEAs a Head of Maintenance at a Barchester care home, you'll make sure we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. Creating a warm and welcoming atmosphere is part of our commitment to delivering first-class care and support. You can expect plenty of variety as a Head of Maintenance with us. You'll turn your hand to all sorts of tasks within the care home building as well as in the gardens and grounds. That could mean fixing a leaky tap one minute and planting some new bulbs the next. You should be comfortable working alone, leading a team and supporting the General Manager with annual budget planning. We'll also need you to liaise with contractors on jobs that fall outside the expertise of your team. ABOUT YOUThe wellbeing of our residents will be your number one priority as a Head of Maintenance at Barchester you'll make sure all work is carried out with sensitivity to their needs. With hands-on experience of property maintenance, you'll have at least one trade skill and, ideally, a proven ability to undertake a wide range of maintenance tasks. You should be reliable and flexible when it comes to your working hours. This role also calls for a full UK driving licence, IT literacy and GCSEs in Maths and English (or equivalent). REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your maintenance and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Royal Mail is something special, a well–loved brand people can rightly be proud of. We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. Our people are at the heart of our business and are integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations.

Job reference number 318010 Customer Operations Manager
£43,677
- £48,045 (dependent on experience) plus potential 10% bonus and 25 days annual leaveFull time, Permanent Huntly Delivery Office, 15 The Square, Huntly, AB54 8AA
ABOUT US
We believe great things are possible and we make them happen. Royal Mail impacts people and businesses in more than 71 million ways, daily. The only company that delivers to every address in the UK, we bring people closer together, help independent businesses grow and make large corporations work better, connecting companies and customers worldwide. We’re driven to take people further; to empower our customers and colleagues to make their futures whatever they want.

THE ROLE
Full accountability for the Delivery team, you’ll work through the morning and into the afternoon and ensure the smooth running for all deliveries. You'll lead and inspire a team of front-line colleagues to work efficiently and provide excellent service at the doorstep. Being a great leader means creating a positive and engaging work environment, promoting inclusivity, and being a role model by living our values.
To ensure we reach our best with people management, resource planning and specialist project activity, you’ll also partner with Trade Union to keep raising the bar as you coach your team to drive performance improvement. Delivering every item accurately and on time is crucial to who we are, you will play a major part in the trust customers have in us.
ATTENDANCE
- 5 days between Monday & Saturday with Rotating day off, hours are 07:00
- 15:12, Flexibility is required on hours due to operational needs
WHAT YOU’LL GET
We’re asking for a lot, but you’ll get a lot in return. First, there’s the 10% on-target bonus, generous holiday allowance, flexible working, pension scheme and an excellent parental leave policy. Then there are all the excellent benefits that come with MyBundle, such as the Cycle2work scheme, and corporate discounts including retail vouchers, travel & attraction discounts, gym membership and more. There’s also all the exciting career opportunities that come with leading a team and driving key decisions. And that’s before we’ve even mentioned the great sense of pride you’ll feel from being part of one of the world’s most recognisable brands as we undergo a historic transformation, and transition from a letters business to a parcels business.

ABOUT YOU
This is a role packed full of influence, challenges and responsibility, so we need someone who is flexible and can excel under pressure. Customer focussed, team player, results driven, inspiring leader – you know how to get the best out of our people and deliver the best to our customers. You can empathise, motivate, coach, and collaborate, and will relish the opportunity to be part of our historic transformation from a letters business to a parcels business, whether that’s through reduced cost, innovative work practices or data driven ideas. We’re looking to you to bring your skills and experience to make brilliant things possible.

NEXT STEPS
Ready to apply? Then complete your application online and submit your CV.  If successful, you’ll be invited to a face-to-face assessment where you’ll have the chance to showcase your abilities and passion. You’ll also take part in a capability-based interview and a short management scenario exercise – more details will be provided on the day.
If you are successful in your application, you be provided with the necessary training to support you in your new role. As part of your induction journey, you will be required to attend a week of formal classroom training. You will be required to travel and, dependant on location of the training, you may need to stay overnight. This training will be during the second or third week of you being appointed to role.
Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.
Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.

We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.
For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/
Closing Date: TUESDAY 1ST OCTOBER.. Please note, this advert may close early if the appropriate number of applications has been reached.

#LI-POST #RMG #DeliveryandCollections #LIMRT

Proud member of the Disability Confident employer scheme

Job Description

Floating Nursery Manager

Salary: Up to £34,000

As a Floating Nursery Manager, you will be responsible for providing support and leadership to multiple nurseries within our client's group. You will work closely with the nursery teams to ensure the highest standard of care and education for children, while also focusing on staff development and continuous improvement.

Qualifications

• Previous experience as a Nursery Manager or similar role
• Level 3 or above in Early Years
• Proven ability to provide leadership and support to diverse teams
• Strong understanding of early childhood education and care standards
• Excellent communication and interpersonal skills
• Ability to work effectively across multiple locations and with diverse teams
• Knowledge of relevant regulations and compliance requirements
• Commitment to promoting diversity, equality, and inclusion in the nursery environment

Benefits:

• Discounted childcare
• Access to ongoing training and accredited qualifications
• Long service awards
• Company sick pay
• Monthly and yearly awards
• Free uniform

Responsibilities

• Covering Nurseries during annual leave and sickness
• Provide leadership and support to nursery teams in various locations
• Ensure compliance with all regulatory and company standards across multiple nurseries
• Implement and maintain high-quality care and education programs
• Support and mentor nursery staff, including providing training and development opportunities
• Collaborate with colleagues to share best practices and drive continuous improvement
• Build strong relationships with families and communities to support the nursery's overall mission
• Assist in recruitment, onboarding, and performance management of nursery staff as needed
• Act as a role model for professionalism, high-quality care, and ethical conduct

Reference: WILL79613/EC

INDCHI

The post holder will have the following responsibilities - Under the direction of the Programme manager and the Senior Project Manager they report to (for the site they are based on) the post holder will lead a portfolio of IM&T projects Planning, supporting, facilitating and monitoring the performance and progress of these projects. They will ensure that the delivery of the projects is fully integrated with the IM&T team to effective transition to BAU at the end of the project. They will be responsible for working closely with key stakeholders involved in the project who are likely to be from a wide range of roles across the Trust. They must ensure timely delivery of all their projects which it is anticipated will make a very significant contribution towards the Trusts overall IM&T transformation programme. To liaise with all other IM&T project managers to ensure inter-dependencies are properly identified and managed escalating problems to senior level where required. Sharing and exploiting best practice within the Trust and through networking with similar organisations and through benchmarking. This job description is an indication of the type and range of tasks that are expected of the post holder and other duties may be required, in line with the role and the banding. It will be reviewed and amended from time to time in consultation with the post holder to take account of changing organisational need.Please see the attached full job description and person specification for this role.