Total 12 Manager level Customer Service job vacancies in Wells, BA5 1WE

Join us as a Care Team Leader to inspire the next generation of Support Workers.
Lifeways are looking for a Care Team Leader to work alongside our Service Manager in the leadership and day-to-day management of our established service , this is an exciting opportunity to join our established team. Lifeways offer genuine, rewarding career progression and investment in recognised qualifications.

37.5 hours per week
Our Team leader work a mix of shifts with allocated time for administration duties
Opportunity to gain health and social care qualifications funded by Lifeways.
Free DBS check.
Discounts and cashback at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via Lifeways Rewards.
Cycle to work scheme.
Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
Free access to the employee assistance program which provides advice and support.
Blue Light Card.
For this service we require staff who are able and willing to drive our company cars, therefore you must hold a full UK Driving Licence.

Applicants from experienced Care Team Leaders/Senior Support Workers holding an NVQ / QCF in Health & Social Care, (or equivalent) would be an advantage. However, if you are a dedicated Care Assistant or Carer with a solid track record, and the ambition to progress - Lifeways can offer you excellent training and ongoing development for you to enjoy a rewarding career with us.

As Team Leader you will lead and motivate a team of support workers ensuring that excellent person-centred care and support is delivered to people supported by Lifeways to enable them to live a fulfilling and independent life.

You will be involved in the recruitment of, and the ongoing development of support workers by carrying out staff supervisions, candidate interviews and providing general guidance and expertise. You will possess excellent communication skills to communicate effectively with staff, people we support and outside professionals. In addition, good written communication and IT skills for record keeping.

Ref: LWGSO

“Build your future & create a change”



About the company:


Cartrefi was established as a not-for-profit charity in 1989 by a group of parents and activists. We mainly support people with learning disabilities in Wales. The company currently employs 1200 employees, 650 people we support and 1000s of friends, family and supporters. We are an innovative organisation that encourages the people we support, its employees and members of the community to be in control of one of Wales’ largest support providers. Our Values of Respect, Enable and Safeguard are embedded in all that we do.


Benefits:




Attractive salary from £28,590.45


Career progression opportunities


Company Pension Scheme


Healthcare Plan


Employee Assistance Programme and wellbeing support


Fully paid in house management training provided


Paid DBS and SCW registration fees


Cooperative events and activities such as “Cartrefi fest”







Job Responsibilities:


The Service Manager is responsible for the day-to-day operation of the service. Your focus will be on promoting independence for the people we support and enabling them in an innovative, person-centred and flexible way.




You will provide motivational leadership and direction to your team, enabling them to give quality, person centred support. You will build positive relationships with all stakeholders and put our vision and values into action to deliver an excellent service.



Your skills and experience will include:?




Excellent people skills


Be reliable and committed


Be able to communicate professionally and empathetically?


Be able to work under pressure


Be able to work well as a member of a growing team


Sleep ins, evening and weekend work may be required.


You will be required to be a car driver and prepared to travel across the region


Care management experience is essential



QCF level 3 and willing to work towards Level 5.







Due to the nature of this work, we are required by legislation to obtain an enhanced disclosure from the Disclosure & Barring Service for all successful applicants.


We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

“Build your future & create a change”



About the company:


Cartrefi was established as a not-for-profit charity in 1989 by a group of parents and activists.?We mainly support people with learning disabilities in Wales.? The company currently employs 1200 employees, 650 people we support and 1000s of friends, family and supporters. We are an innovative organisation that encourages the people we support, its employees and members of the community to be in control of one of Wales’ largest support providers. Our Values of Respect, Enable and Safeguard are embedded in all that we do.


Benefits:




Attractive salary from £28,590.45


Career progression opportunities


Company Pension Scheme


Healthcare Plan


Employee Assistance Programme and wellbeing support


Fully paid in house management training provided


Paid DBS and SCW registration fees


Cooperative events and activities such as “Cartrefi fest”







Job Responsibilities:


The Service Manager is responsible for the day-to-day operation of the service. Your focus will be on promoting independence for the people we support and enabling them in an innovative, person-centred and flexible way.




You will provide motivational leadership and direction to your team, enabling them to give quality, person centred support. You will build positive relationships with all stakeholders and put our vision and values into action to deliver an excellent service.



Your skills and experience will include:?




Excellent people skills


Be reliable and committed


Be able to communicate professionally and empathetically?


Be able to work under pressure


Be able to work well as a member of a growing team


Sleep ins, evening and weekend work may be required.


You will be required to be a car driver and prepared to travel across the region


Care management experience is essential



QCF level 3 and willing to work towards Level 5.







Due to the nature of this work, we are required by legislation to obtain an enhanced disclosure from the Disclosure & Barring Service for all successful applicants.


We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

It’s an exciting time to join the Marketing and Communications team here at AXA, with significant investment planned in all UKandI businesses to transform, deliver new digital services to our customers and streamline and automate our business processes. To support, shape and deliver of our strategic intent for Customer Experience, Marketing and Operations (CEMO) across all of our audiences, we’re looking for several talented individuals to join the team.
As Customer Marketing and Planning Manager, you’ll be instrumental in ensuring that Insight and Data underpins everything we do, working closely with our wider CEMO teams, to provide the shape and framework for our delivery teams.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at one of our office locations, visiting clients or attending industry events.
We’re also happy to consider flexible working arrangements, such as part-time or condensed hours, which you can discuss with Talent Acquisition.
What you’ll be doing:

Lead out, along with wider CEMO colleagues, the delivery of our annual priorities.
Set and shape the correct approach for each of our underlying hypothesis.
Support the step-change required, increasing our contribution to both business and customer.
Lead out on integrated initiatives, such as new feature launches, mandatory activities and special projects.
Enable actionable insights across a variety of methods, including campaigns, influencing key stakeholders and helping support the increase in customer satisfaction.
Be a confident communicator, creating strong working relationships with stakeholders at all levels.
Maintain clear communication, simplifying complex proposals.
Bring in high quality external thinking.
Constructively ‘agitate’ to ensure we are operating at the right pace.
Act as a Marketing role model and customer champion within AXA Health.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

Job title: Clinical Deputy Manager

Location: 13 - 17 London Road, Southborough, Tunbridge Wells, TN4 0RJ.

Salary: Up to £52,062 per annum, Depending on experience.

Contract: 40 hours per week.

Shift Pattern: Generally Monday to Friday , but some flexibility will be required in order to conduct night visits or weekend working to support the team.

Welcome Bonus: Should you be successfully hired into this role, we are pleased to be able to offer you a one-off Starter Bonus of £2000 as a thank you for deciding to join Bupa Care Services. The Starter Bonus will be paid to you in the next available pay run once you have completed four weeks' service and will be subject to deductions for tax and NI. Ts &Cs Apply.



We make health happen

Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives.



You'll help us make health happen by:

• You'll oversee and assist all aspects of nursing care/activities within the home
• With the help of your team you'll create and update individual care plans for our residents, maintaining clear, accurate and up-to-date medication records
• It's imperative that the correct staffing levels are maintained through efficient management of rotas, you'll ensure adequate staffing is always maintained within the home
• Drawing on your clinical experience, you'll provide day to day support and guidance to the team - promoting our residents' independence, choice and dignity
• You'll build lasting relationships with the residents and the people they care about, as well as caring about the home itself - fostering a sense of community
• Creating and developing strong relationships with local partners, you will liaise with these partners, playing an important role in raising the care home's profile in the local area and beyond

Key Skills / Qualifications needed for this role:

• A Registered Nurse with a valid NMC pin and a genuine commitment to adhering to the NMC Codes of Conduct and expanding your professional development
• With a real understanding of the benefits that the right nursing care can bring to resident's lives, you'll champion independence, choice and dignity by delivering the highest quality care to our residents
• You'll possess up-to-date knowledge of tissue viability, infection control and care planning
• An effective communicator who's able to build strong and honest relationships with residents and their families
• You're a natural leader, someone who's ready to share their clinical experience - leading and mentoring a team, able to delegate effectively and promote excellent customer service and relationships
• Someone with excellent time management who can effectively prioritise their workload
• A respectful and compassionate team player with the belief in giving your personal best

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support - all available via one phone number 24/7
• Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
• Free meal on every shift
• 33 days holiday
• Paid breaks
• Free parking
• Sick pay
• Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
• Interest-free annual travel loan to enable the purchase of public transport annual season tickets
• Wagestream - Have early access to up to 40% of your earned wages within minutes
• NMC annual pin payment (£120) reimbursed
• We offer a range of Bupa pension plans - find out more on our career site
• Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site
• Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health
• Access to discounts at a wide variety of gyms and fitness facilities across the UK

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Shaw healthcare is recruiting for a proven Service Manager for our 30 bedded home with state-of-the-art facilities delivering specialist care. Working with the local community, GP’s and professionals to deliver a care offer that truly enables residents to continue to lead as full a life as possible. Our high-quality nursing and care support places the individual at the centre of all we do and is based on our core values of Wellness, Happiness and Kindness.
Brynhyfryd is set among beautiful grounds overlooking a river in the historic market town of Builth Wells. Surrounded by the peaceful Powys countryside, the home offers tranquillity and comfort for our residents. There are 30 bedrooms and the purpose-built facilities have been designed specifically to offer a high level of residential care.
Salary is £47,201.00
Benefits:

Employee Ownership Trust – 76% Employee Owned - our employees have received over £1850 each in tax free bonuses to date!
Performance based bonus
30 days annual leave
Individualised professional development programmes
GP online - providing around the clock GP consultation via an interactive app
Refer a Friend Scheme of up to £1,000
Retail/Leisure/Holiday and travel discounts

Shaw Healthcare is one of the UK’s leading Health and Social care providers who deliver a wide spectrum of care in a variety of purpose-built care environments; care homes for the elderly, specialist dementia units, mental health units and low secure psychiatric hospitals.
We highly value the wonderful contribution of our employees and it is our ethos to put people first by involving our people in key decision-making. We are the largest employee ownership trust within the healthcare sector.
Objectives

To utilise authentic leadership, role modelling and inspirational skills to motivate the team to deliver excellent quality of care
To become the person in charge responsible for the day-to-day running of the Service with 24 hour responsibility for the care of the Service Users.
To manage the effective use of resources, including the financial performance of the Service, and maintain high levels of occupancy.
To provide improvement, independence and choice for Service Users.
To comply with all regulatory and legislative requirements at all times and in particular the CIW for the Registration and Inspection of Nursing Homes guidelines.

Leadership

To be a good role model for all employees, being approachable and providing a regular presence and visibility with all levels of employees as well as being consistent in all actions and decisions.
To set and maintain clear standards of care within the Service in line with Shaw healthcare’s Vision “To provide the quality of care we would want for our loved ones”, policies and procedures.
To ensure that employee selection processes are applied thoroughly and that all candidates are treated professionally and that successful candidates are ‘onboarded’ fully and comprehensively
To develop a culture of continuous quality improvement, using the framework of clinical governance

General Management

To manage effectively the Service’s budgets and deliver the Key Performance Indicators set for the Service.
To ensure that the Service complies with all statutory obligations and relevant legislation (e.g. environmental health, health and safety).
To enable Service Users to control their own financial affairs, where possible, and finances monitored with up to date accurate records kept of all transactions. In the case of the Manager being the appointee for any Service User, the financial control of their affairs must be undertaken
To ensure that the culture of meaningful activities is embedded in the Service and facilitated by the entire team

Essential Requirements

NVQ/QCF Level 5
Held registration with CIW
Caring and Compassionate
Experience of Managing a service of a similar size and client group

Sponsorship is not available for this role, and you must be a driver with access to your own vehicle.

We have a fantastic new opportunity for a Deputy Service Manager to oversee supported living services across this region, supporting adults with learning disabilities and Autism to live life the way they want to!

As a Deputy Support Manager you will assist in the daily delivery of high-quality person-centred support, fostering excellent working relationships amongst the team, families and other professionals.

You'll be assisting the Manager, leading by example and providing hands-on support and, where needed, deputising for the Manager in their absence and working flexibly.

Your time will be divided across the different sites, and split 60/40 across direct support responsibilities.

You will need to work flexibly as required and be prepared to take part in the out of hours on-call rota.

There is a raft of additional benefits which includes additional medical cover, buying additional holiday and access to coaching, vouchers, discounts, cashback and lots more.

For more information on this or any other role available through RB Social Care, give us a call and our friendly consultants will be happy to help!

Job title: Clinical Deputy Manager

Location: 13 - 17 London Road, Southborough, Tunbridge Wells, TN4 0RJ.

Salary: Up to £52,062 per annum, Depending on experience.

Contract: 40 hours per week.

Welcome Bonus- £2000 *



We make health happen.

Bupa's Fountains Lodge, a 74-bed dementia care home, offers personalized residential and nursing care, including short stays for palliative support. With strong local ties and MP relations, we host community events, respecting resident preferences and promoting staff leadership. As Clinical Deputy Manager, you'll lead our care team, ensuring high-quality care that addresses residents' comprehensive needs.

You'll help us make health happen by:

• You'll oversee and assist all aspects of nursing care/activities within the home.
• With the help of your team, you'll create and update individual care plans for our residents, maintaining clear, accurate and up-to-date medication records.
• It's imperative that the correct staffing levels are maintained through efficient management of rotas, you'll ensure adequate staffing is always maintained within the home.
• Drawing on your clinical experience, you'll provide day to day support and guidance to the team - promoting our residents' independence, choice, and dignity.
• You'll build lasting relationships with the residents and the people they care about, as well as caring about the home itself - fostering a sense of community.
• Creating and developing strong relationships with local partners, you will liaise with these partners, playing an important role in raising the care home's profile in the local area and beyond.

Key Skills and Qualifications Required:

• Registered Nurse: Must have a valid NMC pin and commitment to the NMC Codes of Conduct and professional development.
• Resident-Centric: Understands the impact of quality nursing care on residents' lives, promoting independence, choice, and dignity.
• Clinical Knowledge: Up to date with tissue viability, infection control, and care planning.
• Communication & Leadership: Able to build relationships, lead, mentor, and manage a team effectively.
• Time Management: Excellent at prioritising tasks and working efficiently as a compassionate team player.

Benefits for the role:

· Comprehensive Healthcare: 24/7 access to a variety of health services, including remote GP appointments, physiotherapy, and mental health support, with an annual allowance for Bupa healthcare products.

· Generous Leave & Perks: Enjoy 33 days of holiday, paid breaks, free meals during shifts, and free parking.

· Financial Support: Benefit from sick pay, a long service reward program, an interest-free travel loan, and Wagestream for early wage access.

· Professional Growth: We support your career with NMC pin payment reimbursement and a selection of Bupa pension plans.

· Wellbeing Focus: Take advantage of our parental leave schemes, Menopause Plan, and discounts at various gyms and fitness facilities.

· These bullet points highlight Bupa's commitment to the health and wellbeing of its employees, offering a supportive and rewarding work environment.



Why Choose Bupa?

At Bupa, we're more than just a health insurer and provider; we're a company with a heart and a clear purpose. Our commitment is to help people live longer, healthier, happier lives and to contribute positively to the world. We operate without shareholders, which means our customers always come first.

Our ethos is simple: be brave, caring, and responsible. These values guide us in all that we do, ensuring that we make a real impact on health and wellbeing.

"Bupa" stands for "Be you at Bupa." We celebrate individuality and diversity, understanding the significance of our workforce reflecting the varied communities and customers we serve. We actively seek individuals from diverse backgrounds and experiences, believing that a rich variety of perspectives makes us stronger and more effective in meeting our goals.

Join us and be part of a team that's making a difference every day.

*Should you be successfully hired into this role, we are pleased to be able to offer you a one-off Starter Bonus of £2000 as a thank you for deciding to join Bupa Care Services. The Starter Bonus will be paid to you in the next available pay run once you have completed four weeks' service and will be subject to deductions for tax and NI. T&Cs Apply.

Shaw healthcare is recruiting for a proven Service Manager for our 30 bedded home with state-of-the-art facilities delivering specialist care. Working with the local community, GP’s and professionals to deliver a care offer that truly enables residents to continue to lead as full a life as possible. Our high-quality nursing and care support places the individual at the centre of all we do and is based on our core values of Wellness, Happiness and Kindness.
Brynhyfryd is set among beautiful grounds overlooking a river in the historic market town of Builth Wells. Surrounded by the peaceful Powys countryside, the home offers tranquillity and comfort for our residents. There are 30 bedrooms and the purpose-built facilities have been designed specifically to offer a high level of residential care.
Salary is £47,201.00
Benefits:

Employee Ownership Trust – 76% Employee Owned - our employees have received over £1850 each in tax free bonuses to date!
Performance based bonus
30 days annual leave
Individualised professional development programmes
GP online - providing around the clock GP consultation via an interactive app
Refer a Friend Scheme of up to £1,000
Retail/Leisure/Holiday and travel discounts

Shaw Healthcare is one of the UK’s leading Health and Social care providers who deliver a wide spectrum of care in a variety of purpose-built care environments; care homes for the elderly, specialist dementia units, mental health units and low secure psychiatric hospitals.
We highly value the wonderful contribution of our employees and it is our ethos to put people first by involving our people in key decision-making. We are the largest employee ownership trust within the healthcare sector.
Objectives

To utilise authentic leadership, role modelling and inspirational skills to motivate the team to deliver excellent quality of care
To become the person in charge responsible for the day-to-day running of the Service with 24 hour responsibility for the care of the Service Users.
To manage the effective use of resources, including the financial performance of the Service, and maintain high levels of occupancy.
To provide improvement, independence and choice for Service Users.
To comply with all regulatory and legislative requirements at all times and in particular the CIW for the Registration and Inspection of Nursing Homes guidelines.

Leadership

To be a good role model for all employees, being approachable and providing a regular presence and visibility with all levels of employees as well as being consistent in all actions and decisions.
To set and maintain clear standards of care within the Service in line with Shaw healthcare’s Vision “To provide the quality of care we would want for our loved ones”, policies and procedures.
To ensure that employee selection processes are applied thoroughly and that all candidates are treated professionally and that successful candidates are ‘onboarded’ fully and comprehensively
To develop a culture of continuous quality improvement, using the framework of clinical governance

General Management

To manage effectively the Service’s budgets and deliver the Key Performance Indicators set for the Service.
To ensure that the Service complies with all statutory obligations and relevant legislation (e.g. environmental health, health and safety).
To enable Service Users to control their own financial affairs, where possible, and finances monitored with up to date accurate records kept of all transactions. In the case of the Manager being the appointee for any Service User, the financial control of their affairs must be undertaken
To ensure that the culture of meaningful activities is embedded in the Service and facilitated by the entire team

Essential Requirements

NVQ/QCF Level 5
Held registration with CIW
Caring and Compassionate
Experience of Managing a service of a similar size and client group

The successful candidate be responsible for the Effective Management of Operational Services and resources within the designated service areas, including budgets, risk assessments, safeguarding and staffing, all within an environment which provides care for Children and Young People with Mental Health Difficulties. The contract will run for a minimum of 3 months with the likelihood of extension.

Job Purpose: Band 8a Integrated Team Manager
Pay Rate: £35.00 PAYE p/h + £250 SCS Sign-Up Bonus
Location: Highlands House, 10-12 Calverley Park Gardens, Tunbridge Wells, TN1 2JN
Working Hours: Monday to Friday, 09:00-17:00
Contract: 37.5 hours

To provide leadership, and to promote initiative, creativity, and motivation: and to ensure staff's personal development, training and professional learning is in line with the business standard.

Key Responsibilities:

• The post holder will work in line with the organisation's Values by being responsible for the operational coordination and management of the integrated local CYPMHS services.
• To promote and develop effective relationships with key partners, especially the local authority, GP's, voluntary sector organisations, commissioners, and other statutory agencies.
• To provide a service that can measure outcomes as well as all activity, implement and evaluate clear, achievable, and measurable objectives for the service.
• Set achievable and measurable objectives for the service/effective management of operational services and resources within the designated service areas, including budgets, and staffing.

Requirements

• Qualified Psychological Practitioner
• HCPC Registration
• Computer Literate

Benefits

• Four weekly payroll runs
• £250 training allowance
• Excellent pay rates
• Exceptional referral bonuses
• Specialists mental health consultants offering single point of contact
• Frequent notifications for upcoming opportunities via text and email
• Ltd & PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS trusts offering mental health services and over 200 local authorities.
• FREE DBS disclosures provided via fast track online services
• FREE Occupational Health Check and Immunisations

Are you happy with your current agency? At SCS, we believe in rewarding your loyalty and hard-work!

• £150 Agency Switch Bonus - If you're unhappy with your current agency or simply fancy a change, Service Care Solutions will give you £150 for bringing your current contract to us.
• £250 Welcome Bonus - We are offering a Welcome Bonus of £250, paid after completion of two weeks in your new placement.
• £250 Referral Bonus - Simply refer your friend. If they get the role, we'll give you £250. That's £1000 if you refer 4 friends - easy money whilst helping out your friends and family!

Proud member of the Disability Confident employer scheme

Job title: Clinical Deputy Manager

Location: 13 - 17 London Road, Southborough, Tunbridge Wells, TN4 0RJ.

Salary: Up to £49,587 per annum, Depending on experience.

Contract: 40 hours per week.

Shift Pattern: Generally Monday to Friday , but some flexibility will be required in order to conduct night visits or weekend working to support the team.

Welcome Bonus: Should you be successfully hired into this role, we are pleased to be able to offer you a one-off Starter Bonus of £2000 as a thank you for deciding to join Bupa Care Services. The Starter Bonus will be paid to you in the next available pay run once you have completed four weeks' service and will be subject to deductions for tax and NI. Ts &Cs Apply.



We make health happen

Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives.



You'll help us make health happen by:

• You'll oversee and assist all aspects of nursing care/activities within the home
• With the help of your team you'll create and update individual care plans for our residents, maintaining clear, accurate and up-to-date medication records
• It's imperative that the correct staffing levels are maintained through efficient management of rotas, you'll ensure adequate staffing is always maintained within the home
• Drawing on your clinical experience, you'll provide day to day support and guidance to the team - promoting our residents' independence, choice and dignity
• You'll build lasting relationships with the residents and the people they care about, as well as caring about the home itself - fostering a sense of community
• Creating and developing strong relationships with local partners, you will liaise with these partners, playing an important role in raising the care home's profile in the local area and beyond

Key Skills / Qualifications needed for this role:

• A Registered Nurse with a valid NMC pin and a genuine commitment to adhering to the NMC Codes of Conduct and expanding your professional development
• With a real understanding of the benefits that the right nursing care can bring to resident's lives, you'll champion independence, choice and dignity by delivering the highest quality care to our residents
• You'll possess up-to-date knowledge of tissue viability, infection control and care planning
• An effective communicator who's able to build strong and honest relationships with residents and their families
• You're a natural leader, someone who's ready to share their clinical experience - leading and mentoring a team, able to delegate effectively and promote excellent customer service and relationships
• Someone with excellent time management who can effectively prioritise their workload
• A respectful and compassionate team player with the belief in giving your personal best

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support - all available via one phone number 24/7
• Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
• Free meal on every shift
• 33 days holiday
• Paid breaks
• Free parking
• Sick pay
• Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
• Interest-free annual travel loan to enable the purchase of public transport annual season tickets
• Wagestream - Have early access to up to 40% of your earned wages within minutes
• NMC annual pin payment (£120) reimbursed
• We offer a range of Bupa pension plans - find out more on our career site
• Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site
• Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health
• Access to discounts at a wide variety of gyms and fitness facilities across the UK

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Are you a Dynamic, ambitious Home Manager looking to make the next step?
Shaw healthcare is recruiting for a proven Home Manager for our 30 bedded home with state-of-the-art facilities delivering specialist care and nursing services.
Working with the local community, GP’s and professionals to deliver a care offer that truly enables residents to continue to lead as full a life as possible. Our high-quality nursing and care support places the individual at the centre of all we do and is based on our core values of Wellness, Happiness and Kindness.
Brynhyfryd is set among beautiful grounds overlooking a river in the historic market town of Builth Wells. Surrounded by the peaceful Powys countryside, the home offers tranquillity and comfort for our residents. There are 30 bedrooms and the purpose-built facilities have been designed specifically to offer a high level of residential care. Brynhyfryd is set among beautiful grounds overlooking a river in the historic market town of Builth Wells. Surrounded by the peaceful Powys countryside, the home offers tranquillity and comfort for our residents. There are 30 bedrooms and the purpose-built facilities have been designed specifically to offer a high level of residential care.
Salary is upto £45,000
Benefits:

Employee Ownership Trust – Due to the Employee Ownership Trust staff have received up to £1650 tax free bonus
30 days annual leave
Individualised professional development programmes
GP online - providing around the clock GP consultation via an interactive app
Refer a Friend Scheme of up to £1,000
Retail/Leisure/Holiday and travel discounts

Shaw Healthcare is one of the UK’s leading Health and Social care providers who deliver a wide spectrum of care in a variety of purpose-built care environments; care homes for the elderly, specialist dementia units, mental health units and low secure psychiatric hospitals.
We highly value the wonderful contribution of our employees and it is our ethos to put people first by involving our people in key decision-making. We are the largest employee ownership trust within the healthcare sector.
This means that Shaw is 76% owned by its staff
Objectives

To utilise authentic leadership, role modelling and inspirational skills to motivate the team to deliver excellent quality of care
To become the person in charge responsible for the day-to-day running of the Service with 24 hour responsibility for the care of the Service Users.
To manage the effective use of resources, including the financial performance of the Service, and maintain high levels of occupancy.
To provide improvement, independence and choice for Service Users.
To comply with all regulatory and legislative requirements at all times and in particular the CIW for the Registration and Inspection of Nursing Homes and NMC guidelines.

Leadership

To be a good role model for all employees, being approachable and providing a regular presence and visibility with all levels of employees as well as being consistent in all actions and decisions.
To set and maintain clear standards of care within the Service in line with Shaw healthcare’s Vision “To provide the quality of care we would want for our loved ones”, policies and procedures.
To ensure that employee selection processes are applied thoroughly and that all candidates are treated professionally and that successful candidates are ‘onboarded’ fully and comprehensively
To develop a culture of continuous quality improvement, using the framework of clinical governance

General Management

To manage effectively the Service’s budgets and deliver the Key Performance Indicators set for the Service.
To ensure that the Service complies with all statutory obligations and relevant legislation (e.g. environmental health, health and safety).
To enable Service Users to control their own financial affairs, where possible, and finances monitored with up to date accurate records kept of all transactions. In the case of the Manager being the appointee for any Service User, the financial control of their affairs must be undertaken
To ensure that the culture of meaningful activities is embedded in the Service and facilitated by the entire team

Essential Requirements

Caring and Compassionate
Experience of Managing a service of a similar size and client group
NVQ/QCF Level 5 or working towards