Total 98 Manager level Customer Service job vacancies in Southport, Lancashire, PR9 9LN

Head of IT Service Management Preston(Warton)Hybrid working £75k-£85k+ Excellent Benefits

My client are a multinational aerospace, defence and information security company.

What you'll be doing:

• Define and implement a comprehensive IT service management strategy aligned with business goals
• Lead and manage a team of service management professionals, including service desk, incident, problem, service design, and transition specialists
• Oversee service operations, ensuring efficient incident and problem resolution, high service availability, and user satisfaction
• Select, implement, and manage IT service management tools to optimise processes and workflows
• Drive continuous improvement initiatives to enhance the maturity and effectiveness of service management practices
• Establish and maintain service level agreements (SLAs) with internal and external stakeholders
• Provide expert guidance and recommendations on service management best practices to product teams as they design, build, and implement new or updated products to the IT environment

Your skills and experiences:

• Proven experience in IT service management, ideally with a recognised certification (ITIL, ITSM, SIAM)
• Knowledge of industry best practices and emerging technologies in IT service management
• Strategic thinking: Aligning IT service management with business goals
• Leadership: Building and motivating a high-performing service management team
• IT Service Management (ITSM) and Service Integration and Management (SIAM) knowledge
• Deep understanding of frameworks like ITIL and ITSM best practices
• IT and business stakeholders engagement and management

For an immediate interview please send your cv to Peter Bibby on the email address below...

Head of Finance

Local Authority Blackburn

Monday to Friday 09:00-17:00

3 Days required in the office (2 Days Remote)

Salary Negotiable - (£500-£700pd) Dependent on Experience

Job Purpose

You will take responsibility for our finance teams and performance monitoring team developing the plans necessary to deliver excellent services to our residents. You will have the opportunity to influence the direction of the services and support our staff to make the continuous improvements needed to enable our services to flourish.

The successful applicant will play a vital role in supporting the development of our social care and public health services, offering inspiring leadership to our teams and influencing the strategic direction of our services linked to regulatory and business plan requirements. We are on an improvement journey and have brought together a range of services including for example commissioning, finance and performance, which with your expertise, will support the Directorate to operate within budgets and evidence compliance with a range of regulated activities.

Main responsibilities

• Collaborate with internal and external partners to design and deliver integrated services, ensuring efficient budget use.
• Develop and improve financial, performance, and business systems for managing contracts, focusing on outcomes and quality.
• Ensure commissioned services are high-quality, cost-effective, and people-centered with ongoing quality assurance.
• Lead Adult Social Care Finance, Performance, Direct Payments, and Complex Care teams to drive service improvements and align with public health strategies.
• Ensure compliance with Local Authority systems, including risk management, performance monitoring, and workforce planning.
• Manage multiple Council budgets and funding streams effectively.
• Represent the council in key meetings and with health sector partners to ensure collaborative service delivery.
• Drive innovation and continuous improvement to achieve positive outcomes for citizens.
• Provide leadership, fostering employee development, wellbeing, and proactive health management.
• Provide timely information to stakeholders to monitor performance and progress towards strategic goals.

Requirements for the role

• Must be able to attend the office 3 days per week (Flexibility on the days)
• Must be a Qualified Accountant (ACA, ACCA, CIPFA)
• Must have significant experience within Adult Social care at a Senior Level
• Or similar significant NHS experience

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If this role is of interest, please just respond to this advert with an up to date copy of your CV or call Jake on 01772 208969

Job Description

Service Care Solutions has a new and exciting opportunity which has become available working as a Children's Home Deputy Manager in the South Ribble area of Preston.

The company are currently looking for someone who is happy to work 37 hours per week.

Are you ready to take the next step in your career within children's residential services? We're looking for a dedicated and compassionate Deputy Manager to join our team in South Ribble! This is a unique developmental role designed for a motivated leader who's eager to step into a Registered Manager position.

Position Overview:
As Deputy Manager, you'll play a vital role in ensuring exceptional care and support for young people, creating a safe, nurturing environment where they can thrive. You'll work closely with the Registered Manager, gaining hands-on experience and developing the leadership skills needed to ultimately take on the Registered Manager role.

Key Requirements:

• Level 4 Diploma in Residential Childcare or an equivalent qualification (completed or nearing completion).
• Strong desire to pursue and complete the Level 5 Diploma.
• Proven experience within children's residential care settings.
• Leadership skills with a passion for mentoring and developing a team.

Salary & Benefits:

• £35,000 - £40,000 per annum, depending on experience.
• Ongoing support and training for career development.
• Opportunity to lead a team and make a lasting impact in the lives of young people.

This role is perfect for an experienced and ambitious professional who's ready to advance their career in a supportive environment. If you're passionate about making a difference and ready to grow into a Registered Manager position, we want to hear from you!

APPLY NOW - Send your CV to John… John.deane@servicecare.org.uk

Why Service Care Solutions?

• A Dedicated consultant specific to your area of work with up to date knowledge on markets and new positions.
• We operate nationwide working with both public and private domains.
• All Compliance paid for including DBS and Social Work registration.
• We operate 3 payrolls per week
• Bring your Job to us bonus of £250
• Refer a friend Bonus of £250

Alcedo Care is a leading homecare provider of community and nurse led care services within the North West. Alcedo Care is a family-owned business with family values at the heart of everything we do, with a shared mission to enrich lives and support independence. We're proud to have been voted a Top 20 Home Care Provider within the UK on homecare.co.uk for 4 years running!

We are looking for an experienced and highly motivated Registered Manager to lead our already well establised team. You will play a key role in leading our team to achieve our mission in providing outstanding care to our clients.

This is a great opportunity for someone who wants to join the UK’s highest rated Home Care Group that truly values its Carers and its Management Team and can provide real career development opportunities due to its expansion plans across the Northwest.

You will be working closely with and reporting directly to the Opertaions Manager.

As the Registered Care Manager, you will be:

• Responsible for the day-to-day management and administration of the business in accordance with statutory regulations and company policies.
• Be responsible for the growth and development of the office, the service, operational staff, and carer workers out in the field. You must have experience in managing a home care service delivering a high volume of hours.
• Seek opportunities to strengthen professional relationships with key individuals and identify business development opportunities.
• Responsible for the promotion of an environment conducive to a high standard of care in which clients can participate, according to their capacity and wishes.
• Responsible for monitoring the well-being of each client, being aware of any change impacting on care and care plans, ensuring that new needs are met, and care records are amended to reflect any variation.
• Responsible for monitoring standards of care delivered by all care staff by observation and direct involvement.
• Accountable for quality & compliance ensuring CQC regulations and company policies are maintained.
• Responsible for the recruitment and retention of staff to build the business.

The Ideal Candidate will have:

• A minimum of 2 years’ experience of in running a home care service or a similar service.
• Knowledge of CQC regulatory requirements.
• Experience in business development and growth to meet identified KPI’s.
• Strong leadership and management experience.
• Compliance: All successful applicants will be subject to satisfactory references and DBS checks.

What’s in in for you …

• Bonuse per 1/4 (£2K per quarter) & performance-related salary increases
• Private Medical cover
• Pension scheme
• Dress down Fridays
• Free lunch on a Friday
• Team building activities

If you would like to find out more on this amazing Registered Manager role please call Lucy at Alcedo Care on 01704 829590 opt 1.

Proud member of the Disability Confident employer scheme

Location: Preston

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

Helping Hands is the nation's most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150 branches across England and Wales and we're now looking for Registered Care Managers who are as passionate about what they do as we are to join our team.

Working for Helping Hands is like owning your own Domiciliary Care company but with the support of a nationally recognised and well-respected brand. As a Registered Care Manager you will have the flexibility to make decisions that put the quality of life of your customers and Carers first

Main Responsibilities

• Day-to-day management of the branch to ensure that it is efficient, profitable and provides the highest standard of care to all customers.
• Holding the CQC/CIW registration for the branch and ensure that it operates within CQC/CIW guidelines.
• Maintain and grow carer numbers by actively recruiting new team members and guiding them through the recruitment process.
• Actively seek new business opportunities and support the commercial growth of the branch.
• Regularly review the operation of the branch to ensure that all customer needs are met.
• Ensure that all policies and procedures are communicated and implemented effectively within the branch.
• Support branch staff and carers with their training and development.

About You

To be successful in this role you'll need to have a level 5 NVQ in Management in care or be willing to work towards achieving this. Additionally, you'll need to have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience of working within the care sector at management level. You'll also need to have a full UK driving licence and access to your own vehicle.

Benefits

• Career progression opportunities
• 23 days annual leave, rising to 25 after 2 years of service
• Blue Light Card offering discounts from business and services
• Access to our employee assistance programme
• Support to complete nationally recognised qualifications
• Refer a friend scheme
• Bonus scheme
• Annual salary review

Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.

Job Title: Catering Unit Manager
Location: Preston
Job Description:
Service Care Solutions is recruiting for a Catering Unit Manager on behalf of a police force in Lancashire. The role involves overseeing the daily operations of the catering unit, including meal preparation, stock management, and ensuring compliance with food hygiene regulations. The Catering Unit Manager will also be responsible for planning seasonal menus, managing staff, and ensuring high standards of cleanliness.
Key Responsibilities:

• Oversee the catering function within the facility
• Plan and design seasonal menus in conjunction with the Catering Services Manager
• Manage stock ordering, food preparation, and batch cooking
• Ensure compliance with food hygiene regulations and maintain cleanliness in the kitchen
• Supervise Food Service Assistants
• Handle cash and maintain records of food purchases and sales
• Promote the catering facility and participate in training as required

Requirements:

• Food Hygiene and Safety qualification (Level 2)
• Experience working in a busy kitchen environment
• Knowledge of food hygiene and health and safety legislation
• Experience designing and preparing food menus to meet quality, nutrition, and cost
• Excellent communication skills and the ability to work in a fast-paced environment

To apply or for more information, contact:
Lewis Ashcroft
Email: Lewis.Ashcroft@servicecare.org.uk or call 01772 208962.

What skills and experience we're looking for

Who we’re looking for

We’re looking for a talented individual to help foster a caring and supportive learning environment for our young people. Your experience of pastoral care will place our learners’ welfare at the heart of the school.

The successful candidate will be a committed team player with excellent organisational and technical skills. You will have the ability to problem solve and provide excellent customer service to our community.

You will have:

• Level 3 qualification (NVQ Level 3 or A Level).
• Proven track record of securing a successful and positive culture.
• Experience of leading behaviour.
• Up to date knowledge in behaviour management including national policy, behaviour management strategies, inspection findings and statutory requirements.
• The ability to embrace, adopt and put in to practice the Trust’s approach to behaviour management.

What the school offers its staff

Highfield Leadership Academy is a state-of-the-art secondary school for 11 to 16 year olds in Blackpool. We joined Star Academies in 2016 and, like all Star schools, we have a leadership specialism.

We are a rapidly improving school with high ambitions and expectations for all of our pupils. We provide a knowledge-based academic curriculum alongside a rich and diverse leadership programme that grows character and inspires charitable and social action. Our pursuit of educational excellence is based upon our fundamental belief that every pupil has the capacity to become a successful and inspirational leader.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Bonus: £2500 based on Ofsted rating of Outstanding for each home.
Annual Leave: 36 days annual leave (Inc bank holidays)
Additional Benefits:
• A deputy manager who works the same hours and shares on call responsibility
• Pension
• Statutory sick and maternity pay
• Food Provided
• Long Service Awards
• Christmas bonus / Christmas meal
• Full autonomy of staffing
• Full autonomy of referrals

About our service:
Outbound Care is a family run business, we have predominantly based in the North-West, but due to continued success are now expanding into the North-East as we have proven track record with Ofsted of “Outstanding” and “Good” gradings.
We are seeking to appoint a manager to oversee this home which is registered with Ofsted.

The home is for two young children, which is fun, vibrant and comprises of a passionate driven staff team.

We are ideally looking for home manager who have held registration with Ofsted and have a proven track record of effectively running a children’s home. Although we will consider candidates with experience of deputising children’s homes looking to make the next step in their residential childcare career.


If you feel this could be a new start for yourself, message or email me at hr@outboundcare.co.uk

JOB PURPOSE AND ROLE
To deliver the maximum quality of care in our Children’s Homes, within Outbound Care’s model of an integrated therapeutic approach. To ensure that a therapeutic / Nurturing environment is developed in accordance with the Company’s core values. To ensure efficient and effective service delivery with a view to supporting the positive development of the staff, service and organisation and improved outcomes for every young person. To ensure the management of the home meets and exceeds the requirements of the Quality Standards for Children’s Homes and attains consistently ‘good’ and ‘outstanding’ Ofsted gradings.

Key Duties and Responsibilities

• Actively safeguard and promote the welfare of the children and young people in our care.
• Promote a safe, structured and nurturing environment and address any unsafe practices, conditions or concerns.
• Maintain high standards of childcare and be flexible in adapting to meet young people’s needs.
• Ensure all staff practice is in line with care and placement plans, taking into account the views of the young person.
• Ensure that young people’s needs, development and progress are assessed and recorded.
• Ensure that the young people are encouraged and supported to make decisions about their lives and influence the way the home is run.
• Take responsibility for the implementation, monitoring and review of the practices and systems in the home.
• Oversee the overall running of the home and ensure that it complies with and exceeds Ofsted standards.
• Ensure the operation of the home meets and exceeds the requirements of the Quality Standards for Children’s Homes and adheres to the company’s policies and procedures.
• Ensure adequate staffing levels and allocate duties consistent with conditions of employment.
• Induct, supervise and appraise staff within an agreed framework, and ensure regular staff meetings occur.
• Develop the skills and potential of the staff team, including identifying relevant training needs.
• Assist with the recruitment, selection and appointment of care staff in line with safer recruitment guidelines.
• Be aware of health and safety regulations and be responsible for their enforcement within the home.
• Develop and maintain professional working relationships with local authorities, external agencies, children and families.
• Work in line with the ‘Statement of Purpose’ of the service, and input into the strategic planning for the development of the home.
• Always promote anti-discriminatory practice at all times.
• To adhere to budgets and apply control over all financial matters pertaining to the operation of the home.

Other Requirements
• Undertake all relevant training as and when required.
• To act as on call manager and when rostered for the home.
• Cover shifts in an emergency when no staff are available.

General Statement
The above duties and responsibilities do not include or define all tasks that may be required by the post holder. The Company reserves the right to vary duties and responsibilities at any time providing they do not change the general character of the duties or the level of responsibility entailed.

Equal Opportunities
The company supports Equal Opportunities in employment and opposes all forms of unlawful discrimination on grounds such as colour, race, nationality, ethnic or national origin, sex, marital status, disability, sexual orientation, religion or belief and age.

What skills and experience we're looking for

Who we’re looking for

We’re looking for a talented individual to help foster a caring and supportive learning environment for our young people. Your experience of pastoral care will place our learners’ welfare at the heart of the school.

The successful candidate will be a committed team player with excellent organisational and technical skills. You will have the ability to problem solve and provide excellent customer service to our community.

You will have:

• Degree level qualification or equivalent experience.
• Leadership experience in an Alternative Provision with children in a secondary school or other setting.
• Supporting children with special educational needs and/or Disabilities (SEND).
• The ability to maintain positive relationships with students, parents and staff.
• Effective classroom and behaviour management skills.

What the school offers its staff

About Highfield Leadership Academy

Highfield Leadership Academy is a state-of-the-art secondary school for 11 to 16 year olds in Blackpool. We joined Star Academies in 2016 and, like all Star schools, we have a leadership specialism.

We are a rapidly improving school with high ambitions and expectations for all of our pupils. We provide a knowledge-based academic curriculum alongside a rich and diverse leadership programme that grows character and inspires charitable and social action. Our pursuit of educational excellence is based upon our fundamental belief that every pupil has the capacity to become a successful and inspirational leader.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Registered Service Manager -Burnley up to £35,000 Depending on Experience

Join Voyage Care and Feel Valued, we reward your dedication with:
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Registered Service Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Registered Service Manager to join us in leading our residential service in Burnley. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

Our Registered Service Manager will be working alongside local authorities, healthcare professionals and the families of the people we support as well as leading a team to ensure that people gain more independence in their daily lives and have positive outcomes.

You will be managing the day-to-day running of the service(s), developing and implementing person centred support plans, conducting care needs assessments, recruiting and inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing quarterly audits and reports, effectively manage the services P&L, ensure regulatory, legislative, internal and contractual requirements are met including relevant notifications and adherence to policies and procedures. You’ll be a friendly, dynamic and caring leader with a passion for the care sector and delivering the best support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Registered Service Manager having both the right experience and the right values. This is why at this service our Registered Manager should have previous experience as a CQC registered manager in a care management role, be willing and able to undertake CQC registration and a Level 5 in Health & Social Care as well as experience working with individuals with autism, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Job Description

Level 3 Nursery Room Leader
Salary: £28,000 - £30,000

We're looking for a dynamic, highly skilled Level 3 Nursery Room Leader to become a key part of a forward-thinking team. If you're committed to providing exceptional early years education and have the leadership ability to inspire, support, and develop a team, this is the perfect opportunity for you.

What We're Looking For:

• Level 3 in Early Years Childcare (or above) is essential.
• Extensive experience as a Room Leader or in a similar senior role within an established nursery.
• A thorough understanding of the EYFS framework, child development theories, and safeguarding protocols.
• A proven ability to lead, mentor, and inspire a team of childcare professionals, fostering a positive and collaborative working environment.
• A genuine passion for the early years, with a strong commitment to delivering the highest standards of care and education.
• Exceptional organizational skills, able to manage time effectively, handle multiple responsibilities, and stay on top of administrative duties.

Benefits for you:

• Company pension scheme
• Employee wellbeing programme and support
• Discounted childcare
• Team events and staff recognition
• Training and development opportunities

Key Responsibilities:

Leadership & Team Management: Oversee daily operations, ensuring high-quality care and education. Lead, mentor, and support nursery staff, fostering professional growth and best practices.

Curriculum Planning: Design and implement engaging, age-appropriate activities in line with the EYFS framework, tailored to meet each child's individual needs.

Parent & Family Engagement: Build strong relationships with families, providing regular updates and support on their child's development.

Safety & Compliance: Ensure a safe, clean, and secure environment, adhering to safeguarding and health and safety standards.

Administrative Duties: Manage observations, assessments, and individual learning plans while maintaining accurate records.

Reference: WILL80007/MW

INDCHI

Job Description

Level 3 Nursery Room Leader
Salary: £28,000 - £30,000

We're looking for a dynamic, highly skilled Level 3 Nursery Room Leader to become a key part of a forward-thinking team. If you're committed to providing exceptional early years education and have the leadership ability to inspire, support, and develop a team, this is the perfect opportunity for you.

What We're Looking For:

• Level 3 in Early Years Childcare (or above) is essential.
• Extensive experience as a Room Leader or in a similar senior role within an established nursery.
• A thorough understanding of the EYFS framework, child development theories, and safeguarding protocols.
• A proven ability to lead, mentor, and inspire a team of childcare professionals, fostering a positive and collaborative working environment.
• A genuine passion for the early years, with a strong commitment to delivering the highest standards of care and education.
• Exceptional organizational skills, able to manage time effectively, handle multiple responsibilities, and stay on top of administrative duties.

Benefits for you:

• Company pension scheme
• Employee wellbeing programme and support
• Discounted childcare
• Team events and staff recognition
• Training and development opportunities

Key Responsibilities:

Leadership & Team Management: Oversee daily operations, ensuring high-quality care and education. Lead, mentor, and support nursery staff, fostering professional growth and best practices.

Curriculum Planning: Design and implement engaging, age-appropriate activities in line with the EYFS framework, tailored to meet each child's individual needs.

Parent & Family Engagement: Build strong relationships with families, providing regular updates and support on their child's development.

Safety & Compliance: Ensure a safe, clean, and secure environment, adhering to safeguarding and health and safety standards.

Administrative Duties: Manage observations, assessments, and individual learning plans while maintaining accurate records.

Reference: WILL80001/MW

INDCHI

Pay up to £29,500, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. 

We are hiring Apprentice IT Service Managers. 

You'll earn as you learn during our 18-month apprenticeship, gaining a level 3 'Digital Support Technician' qualification.

Joining our IT Asset Management Team (ITAM), you will be supporting the management of Software and Hardware on the DWP estate - the largest in UK government.

You will join us on permanent basis, accessing funded learning to support progress in your role and career. You'll receive formal learning and loads of support to develop crucial skills in a secure and empowering environment.   

You'll be given one day a week (20% of your time) so you can work on completing your apprenticeship qualification within your working hours.  
 

 We are looking for apprentices who have the following:

• Great communication skills

• The ability to work to deadlines

• The ability to work independently and as part of a collaborative team

• The ability to balance work responsibility and personal study

• A passion for building and developing your skills

• Pride in delivering engaging work that makes a difference

 Am I eligible for this apprenticeship?  

You need to mee the following minimum eligibility criteria: 

• Hold a valid passport/birth certificate or residence permit  

• Have the right to live and work in the UK    

• Must have lived in the UK and/or EEA for 3 years prior to apprenticeship start date or hold some form of exemption 

• Not be in full-time education or be undertaking another apprenticeship by the apprenticeship start date    

• You must not hold an existing qualification at the same or higher level in a similar subject   

• You must hold GCSEs in Maths and English at Grade C/4 or equivalent or be willing to undertake and pass a functional skills assessment.  

 

You and your role  

We want to help you build the skills, knowledge and behaviours you need for a successful career in tech and IT Service Management.  

IT Asset Management is all about ensuring that the Software we use is maintained, upgraded, tracked and used optimally.

You'll have the opportunity to develop your technical skills in an organisation that makes a difference to UK citizen's lives. We make sure that our services are working when people need them.

You'll learn what it takes, working with the ITAM team during your 18 month study.

You'll build up knowledge of the processes and techniques needed to maintain software and ensure value for money. We're a massive and complex organisation - you'll fast track your skills by getting involved in real work, real supplier and stakeholders.

We're one of the most supportive learning organisations in government, and we have a 100% success rate in apprenticeship completion.  

Details. Wages. Perks.  

Location: You'll join us in our brilliant Blackpool hub. We're just outside Blackpool, and we have loads of free parking.

Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.  

Pay: We offer competitive pay of up to £29,500.  

Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%.
 

Holidays: A generous leave package starting at 24 days, and rising to 26 days after one year.

You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.  
 

We have a broad benefits package built around your work-life balance which includes:  

• An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100)   

• Flexible working including flexible hours and flex-friendly policies  

• Time off volunteering and charitable giving  

• Bring your authentic self to work with 'I Can Be Me in DWP'   

• Discounts and savings on shopping, fun days out and more  

• Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference  

• Sports and social activities  

• Professional development, coaching, mentoring and career progression opportunities.  

  

Process:   

We know your time is valuable so our application and selection process is just two stages:  

1. Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through.  

1. Interview: a single stage interview online.  
    

CLICK APPLY for more information and to start your application.  

Are you interested in leading a team? Do you have excellent communication skills? Do you have a commitment to our Values and Striving for Perfect Care?

An exciting opportunity has arisen within the Local Service Division to manage Pine Ward, Hartley Hospital- mixed acute ward. Candidates need to have excellent leadership and interpersonal skills that will enable them to challenge, motivate, influence and inspire their colleagues at all levels, and have an understanding of leading and managing an acute inpatient ward.

Applicants need to be RN (MH) qualified/have a professional qualification with demonstrable post qualification experience at Band 6 level or above with inpatient/post registration experience.



You will need to have excellent interpersonal skills that will enable you to challenge, motivate, influence and inspire your colleagues at all levels, and have an understanding of leading and managing a service.

You will be expected to demonstrate good clinical assessment skills, positive use de-escalation techniques particularly whilst being able to listen in order to respond to service users need.

Continuous improvement, delivering care that makes a positive difference to the lives of our service users, their families and carers. We work in partnership with our service users/carers, so if you are successfully appointed you will work with our service users/carers to enable them to achieve their recovery goals and live their lives to the full.

Accountability and professionalism is fundamental part of our nurses role and as a mental health nurse within our services, we expect and will support you to feel safe and confident in the high standard of care that you deliver to our service users during their recovery.

Respect is what we expect, so that our service users, carers, their families and colleagues are in an environment that makes them feel listened to and heard as individuals.

We want our staff to demonstrate Enthusiasm in their attitude, commitment and behaviour towards our service users, carers and colleagues.

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.



Applicants should be a registered healthcare professional with experience at Band 6 level or above and have inpatient/post registration experience, together with evidence of post registration study and continuing professional development.


This advert closes on Thursday 24 Oct 2024

Night Care Manager
Permanent Position
Full Time Hours Available
£31,668 per annum/£14.50 per hour

P4 Recruitment are currently working with an award winning company with a CQC rating of Good. They believe in delivering meaningful person-centred care toll residents, while ensuring the team are offered ongoing opportunities for professional and personal development.

This is a full time permanent opportunity working 8pm to 8am on a two week rolling rota.
Week 1: Monday, Tuesday, Saturday, Sunday
Week 2: Wednesday, Thursday, Friday

We are looking for a Night Care Manager who can manage the service throughout the night in the absence of the home manager. You will be the first point of contact for the senior carers and care assistants monitoring and observing the care being provided, giving additional support, training and supervision when required. You will ensure the that detailed and effective handovers are completed and evidenced, including the handover of company property and medications. We are looking for a role model, who can build exceptional rapport with residents and their families.
The Care home is state-of-the-art new care home. This 67 bedded service offers the very best in personal, dementia, and respite care split over three floors.

EXPERIENCE:
• Working within a similar setting bringing a wealth of knowledge in dementia and elderly care whilst having you NVQ level 3 in Health and Social Care
• Experience of managing and leading a team as well as completing supervisions and appraisals
• Have a clear understanding of medication including managing the receipt of medications into the home

MAIN RESPONSIBLITIES:
• Leading and managing a team throughout the night, including leading nightly meetings, providing positive feedback to the staff and being a role model for the staff within the home
• Managing night rotas to ensure these are fully staffed and there is a good skill mix
• To communicate effectively with the homes’ management team, making sure that all concerns are dealt with quickly and promptly