Total 17 Manager level Customer Service job vacancies in Salisbury, SP2 8BJ

Please see job description for full details. Managerial To deputise for the Head of BSW Talking Therapies and Wiltshire Talking Therapies Service Manager as appropriate. To line manage a team of mental health Practitioners including sickness, appraisals and performance etc. To oversee audits and to report any difficulties to the Service Manager. To provide cover for other members of the Senior Management Team. Recruit staff as required. To be a member of the Executive and Senior Management Team, including attending meetings and giving advice to the Head of Talking Therapies/service manager as appropriate. Appropriately manage time for clinical work and managerial responsibilities. To initiate in-service development and expansion. To over see the organisation and supervision of the work of the Assistants and PWPs. To liaise with other Primary Care Services. To liaise with Secondary Services. To oversee training in conjunction with the Head of Service. To be aware of budgetary constraints. Maintain a Talking Therapy manual compliant service. Monitor and follow up patients in line with guidance. To allocate and support staff as discussed with the Head of Talking Therapies and Wiltshire Service Manager. To supervise staff as appropriate. Induct and supervise new members of staff. To represent the Service and deliver presentations both internally and to outside organizations e.g. ICB and national organizations especially those related to Talking Therapies. To oversee links with voluntary and community organisations, educational and recreational opportunities and resources in the local area which may be of benefit to clients referred to the service. To oversee the design and delivery of psycho-educational courses. Professional: To participate in the Talking Therapies business and professional meetings as appropriate. To be aware of and comply with all policies, procedures and directives of the Department, Service and AWP. To maintain and further develop high standards of therapy and psychology practice through co-operative work with other practitioners of all disciplines and involvement in professional audit. To comply with British Psychology Societys/ BABCP/ other regulatory bodies Code of Conduct as well as procedures and government legislation as it applies to the Service. To oversee the research in the service. To instigate and be involved in research as required. Clinical Governance: To support the Service manager in the development and implementation of effective Clinical Governance across the Talking Therapies Service. To support and participate in multidisciplinary audit in the service. To promote the use of effective interventions in the service. To participate in Clinical Governance processes in the service and in the profession. To help in the design of audit forms. Access GP data systems and input clinical notes. General: To participate in liaison meetings with GPs and other members of the Primary Care Health Teams as appropriate. To participate in locality meetings. To participate in audit and personal review activity as required. To compile and return statistics and activity levels as required and monitor and act on statistics. To undertake such further training as might be required to maintain an appropriate level of expertise. To participate in individual and peer supervision. To be aware of and comply with all policies, procedures and directions of the department, service and AWP. To participate in the research activities of the service and publish articles. To participate in disseminating good practice by publication and presentation.

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team Leader.

The Role


Leading and supervising your shift
Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered
Administering and recording medication
Carrying out risk assessments
Working alongside care assistants to support residents with daily needs, ensuring residents remain as active and independent as possible
Working closely with the leadership team to develop services
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family:


Wagestream - access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care desirable
Be well-organised, IT literate and adept at allocating and delegating work appropriately.
Proven ability to lead and supervise others.
A good understanding of care planning processes
Be experienced in or happy to undertake training on administering medication
Above all, have a natural ability to help make the lives of others more fulfilling.


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours

++++++We are unable to provide Visa Sponsorship and please ensure you currently and permanently reside in the United Kingdom. Previous applicants need not apply++++++

You will be asked to send a short video introduction on WhatsApp which the service user will view to alleviate any anxiety he has around potentially meeting new people.
Full time contracted 30 hours minimum per week to assist the service team manager with the running of the service. Your role will include hands on support work and will include weekends and sleep-ins any day/night of the week. The rota will be set out at least a month in advance if not longer so flexibility is essential for this role. We also have the below roles available if full time isn’t what you are looking for.

PART TIME and Bank Support Worker (male support staff only) for a non verbal man with autism, emotional and complex needs in Salisbury, Wiltshire.

Shift Pattern:

Some weekends or/and shifts to cover sickness or gaps within the rota. Please note that no shifts are guaranteed.

We are also looking for bank/relief support workers which is as and when.

Job Summary:

We are looking for a male support worker to join our successful team to support a non-verbal 31 year old man with autism and complex needs to live in his own home.

You do not need experience. We will give you full and robust training and shadowing periods.

A robust care plan will be given to follow which forms part of the main structure of the service.

You will have access to a company car (automatic) while you are supporting the service user but a driving licence is not essential for this position.

If you are not sure about the position, come along and spend some time with the service user and service team manager to decide if this is the right placement for you.

This is a unique role in a unique service built around the needs of the service user, and it is completely person-centered to his needs.

The service user doesn’t require medication or personal care.

Training and shadow shifts:

Will take place at any point during any day of the week and/or up to 1 weekend a month.

Please insure you are available to partake fully in the training.

Holiday pay:

is paid on top of the hourly rate at 12.07% which equates to 5.6 weeks annual leave.

Rates of pay:

£15.50 per day hour plus the holiday pay to make it a total of £17.37 per hour.

Night sleep-in rate:

£34 per sleep-in (we pay an increased amount of £89.10 per sleep to compensate you should you be awake).

You will be paid towards the end of the month (within the last 4 days of the month) in arrears pro rata through PAYE administered by Wiltshire Council payroll team and all tax, national insurance, pension etc is calculated by them and you will be sent a monthly payslip with all payments and deductions.

Benefits of working on our team:

No Covid jabs needed

Free enhanced DBS

Higher than normal wages compared to most support work

Possible Pay increase reviews every 2 years of continuous employment

Pension scheme if you qualify (Enrolment is automatic but can be opted out once enrolled)

A very unique supported living set up offering a therapeutic environment for the service user

Payment for training and job shadowing

A family atmosphere is the key here.

The recruitment process will be explained over an initial telephone conversation/email/meet and greet/interview.

Any other information

· We are looking for someone who acts like they truly care

· Please have the ability to be flexible

· Please be reliable

· Due to the nature of this role, applicants must be available to work and cover all shifts that are required of them and integrity is essential right from the start and throughout because of the expectations and needs of the service user.

++++++We are unable to provide Visa Sponsorship and please ensure you currently and permanently reside in the United Kingdom. Previous applicants need not apply++++++

You will be asked to send a short video introduction on WhatsApp which the service user will view to alleviate any anxiety he has around potentially meeting new people.
Full time contracted 30 hours minimum per week to assist the service team manager with the running of the service. Your role will include hands on support work and will include weekends and sleep-ins any day/night of the week. The rota will be set out at least a month in advance if not longer so flexibility is essential for this role. We also have the below roles available if full time isn’t what you are looking for.

PART TIME and Bank Support Worker (male support staff only) for a non verbal man with autism, emotional and complex needs in Salisbury, Wiltshire.

Shift Pattern:

Some weekends or/and shifts to cover sickness or gaps within the rota. Please note that no shifts are guaranteed.

We are also looking for bank/relief support workers which is as and when.

Job Summary:

We are looking for a male support worker to join our successful team to support a non-verbal 31 year old man with autism and complex needs to live in his own home.

You do not need experience. We will give you full and robust training and shadowing periods.

A robust care plan will be given to follow which forms part of the main structure of the service.

You will have access to a company car (automatic) while you are supporting the service user but a driving licence is not essential for this position.

If you are not sure about the position, come along and spend some time with the service user and service team manager to decide if this is the right placement for you.

This is a unique role in a unique service built around the needs of the service user, and it is completely person-centered to his needs.

The service user doesn’t require medication or personal care.

Training and shadow shifts:

Will take place at any point during any day of the week and/or up to 1 weekend a month.

Please insure you are available to partake fully in the training.

Holiday pay:

is paid on top of the hourly rate at 12.07% which equates to 5.6 weeks annual leave.

Rates of pay:

£15.50 per day hour plus the holiday pay to make it a total of £17.37 per hour.

Night sleep-in rate:

£34 per sleep-in (we pay an increased amount of £89.10 per sleep to compensate you should you be awake).

You will be paid towards the end of the month (within the last 4 days of the month) in arrears pro rata through PAYE administered by Wiltshire Council payroll team and all tax, national insurance, pension etc is calculated by them and you will be sent a monthly payslip with all payments and deductions.

Benefits of working on our team:

No Covid jabs needed

Free enhanced DBS

Higher than normal wages compared to most support work

Possible Pay increase reviews every 2 years of continuous employment

Pension scheme if you qualify (Enrolment is automatic but can be opted out once enrolled)

A very unique supported living set up offering a therapeutic environment for the service user

Payment for training and job shadowing

A family atmosphere is the key here.

The recruitment process will be explained over an initial telephone conversation/email/meet and greet/interview.

Any other information

· We are looking for someone who acts like they truly care

· Please have the ability to be flexible

· Please be reliable

· Due to the nature of this role, applicants must be available to work and cover all shifts that are required of them and integrity is essential right from the start and throughout because of the expectations and needs of the service user.

++++++We are unable to provide Visa Sponsorship and please ensure you currently and permanently reside in the United Kingdom. Previous applicants need not apply++++++

You will be asked to send a short video introduction on WhatsApp which the service user will view to alleviate any anxiety he has around potentially meeting new people.
Full time contracted 30 hours minimum per week to assist the service team manager with the running of the service. Your role will include hands on support work and will include weekends and sleep-ins any day/night of the week. The rota will be set out at least a month in advance if not longer so flexibility is essential for this role. We also have the below roles available if full time isn’t what you are looking for.

PART TIME and Bank Support Worker (male support staff only) for a non verbal man with autism, emotional and complex needs in Salisbury, Wiltshire.

Shift Pattern:

Some weekends or/and shifts to cover sickness or gaps within the rota. Please note that no shifts are guaranteed.

We are also looking for bank/relief support workers which is as and when.

Job Summary:

We are looking for a male support worker to join our successful team to support a non-verbal 31 year old man with autism and complex needs to live in his own home.

You do not need experience. We will give you full and robust training and shadowing periods.

A robust care plan will be given to follow which forms part of the main structure of the service.

You will have access to a company car (automatic) while you are supporting the service user but a driving licence is not essential for this position.

If you are not sure about the position, come along and spend some time with the service user and service team manager to decide if this is the right placement for you.

This is a unique role in a unique service built around the needs of the service user, and it is completely person-centered to his needs.

The service user doesn’t require medication or personal care.

Training and shadow shifts:

Will take place at any point during any day of the week and/or up to 1 weekend a month.

Please insure you are available to partake fully in the training.

Holiday pay:

is paid on top of the hourly rate at 12.07% which equates to 5.6 weeks annual leave.

Rates of pay:

£15.50 per day hour plus the holiday pay to make it a total of £17.37 per hour.

Night sleep-in rate:

£34 per sleep-in (we pay an increased amount of £89.10 per sleep to compensate you should you be awake).

You will be paid towards the end of the month (within the last 4 days of the month) in arrears pro rata through PAYE administered by Wiltshire Council payroll team and all tax, national insurance, pension etc is calculated by them and you will be sent a monthly payslip with all payments and deductions.

Benefits of working on our team:

No Covid jabs needed

Free enhanced DBS

Higher than normal wages compared to most support work

Possible Pay increase reviews every 2 years of continuous employment

Pension scheme if you qualify (Enrolment is automatic but can be opted out once enrolled)

A very unique supported living set up offering a therapeutic environment for the service user

Payment for training and job shadowing

A family atmosphere is the key here.

The recruitment process will be explained over an initial telephone conversation/email/meet and greet/interview.

Any other information

· We are looking for someone who acts like they truly care

· Please have the ability to be flexible

· Please be reliable

· Due to the nature of this role, applicants must be available to work and cover all shifts that are required of them and integrity is essential right from the start and throughout because of the expectations and needs of the service user.

++++++We are unable to provide Visa Sponsorship and please ensure you currently and permanently reside in the United Kingdom. Previous applicants need not apply++++++

You will be asked to send a short video introduction on WhatsApp which the service user will view to alleviate any anxiety he has around potentially meeting new people.
Full time contracted 30 hours minimum per week to assist the service team manager with the running of the service. Your role will include hands on support work and will include weekends and sleep-ins any day/night of the week. The rota will be set out at least a month in advance if not longer so flexibility is essential for this role. We also have the below roles available if full time isn’t what you are looking for.

PART TIME and Bank Support Worker (male support staff only) for a non verbal man with autism, emotional and complex needs in Salisbury, Wiltshire.

Shift Pattern:

Some weekends or/and shifts to cover sickness or gaps within the rota. Please note that no shifts are guaranteed.

We are also looking for bank/relief support workers which is as and when.

Job Summary:

We are looking for a male support worker to join our successful team to support a non-verbal 31 year old man with autism and complex needs to live in his own home.

You do not need experience. We will give you full and robust training and shadowing periods.

A robust care plan will be given to follow which forms part of the main structure of the service.

You will have access to a company car (automatic) while you are supporting the service user but a driving licence is not essential for this position.

If you are not sure about the position, come along and spend some time with the service user and service team manager to decide if this is the right placement for you.

This is a unique role in a unique service built around the needs of the service user, and it is completely person-centered to his needs.

The service user doesn’t require medication or personal care.

Training and shadow shifts:

Will take place at any point during any day of the week and/or up to 1 weekend a month.

Please insure you are available to partake fully in the training.

Holiday pay:

is paid on top of the hourly rate at 12.07% which equates to 5.6 weeks annual leave.

Rates of pay:

£15.50 per day hour plus the holiday pay to make it a total of £17.37 per hour.

Night sleep-in rate:

£34 per sleep-in (we pay an increased amount of £89.10 per sleep to compensate you should you be awake).

You will be paid towards the end of the month (within the last 4 days of the month) in arrears pro rata through PAYE administered by Wiltshire Council payroll team and all tax, national insurance, pension etc is calculated by them and you will be sent a monthly payslip with all payments and deductions.

Benefits of working on our team:

No Covid jabs needed

Free enhanced DBS

Higher than normal wages compared to most support work

Possible Pay increase reviews every 2 years of continuous employment

Pension scheme if you qualify (Enrolment is automatic but can be opted out once enrolled)

A very unique supported living set up offering a therapeutic environment for the service user

Payment for training and job shadowing

A family atmosphere is the key here.

The recruitment process will be explained over an initial telephone conversation/email/meet and greet/interview.

Any other information

· We are looking for someone who acts like they truly care

· Please have the ability to be flexible

· Please be reliable

· Due to the nature of this role, applicants must be available to work and cover all shifts that are required of them and integrity is essential right from the start and throughout because of the expectations and needs of the service user.

Catering Operations Support Manager required to support our beautiful homes in the Wiltshire ,Somerset & Dorset Area
Salary: Depending on experience
Country Court are looking for a Catering Operations Support Manager to support our Chef Managers & catering teams in our beautiful 5* care & nursing homes. You will be required to travel across our homes in the Wiltshire ,Somerset & Dorset Area, so you will need to have access to your own transport.
Have you considered working in hospitality in the care industry? We probably have the best working hours in the hospitality business, we don’t have late nights or busy weekends, its consistent throughout the week.
WHY WE’RE UNIQUE
We’re proud to be a family run business that’s grown over the years to a family of over 2800 employees and over 40 care homes. We are proud to be setting the bar and leading the way with exceptional care homes you’d expect for your loved ones.
THE CATERING OPERATIONS SUPPORT MANAGER ROLE
Within the Catering Operations Support Manager role, you can really make a difference to our residents’ lives. Some of your responsibilities will include:

Direct & support our Chef Managers & catering teams in all aspects of their duties
Demonstrate how to cook, prepare & present all meals to specification.
Guide the team how not to over produce meals by following the order sheets
Ensure daily, weekly & monthly due diligence is completed across our Homes
Cover the Chef or chef manager in some of the homes when required
Lead the training of Country Court Food Safety Manual
Financially develop and monitor the team
Accountable for COSHH, Food Safety, H&S, legal regulations, environmental policies and duty of care to customer and colleagues.

ABOUT YOU
We want an experienced proactive inspirational leader, who can create a motivational culture in a high-pressured environment and ensure our residents are always delivered a 5* food experience.
You will …

Have Multi Site Experience
Be able to effectively listen, establishing trust and ensuring contractual compliance through exemplary leadership.
Be able to take initiative and responsibility, committing to achieving growth by creating a culture of flexibility, adaptability and challenging the norm.
Have proven leadership skills
Ability to deliver & receive feedback
Excellent people management skills
City & Guilds 7061 or NVQ Level 2 in Catering for the Hospitality Industry
Ideally over 4 years’ experience in a similar role & environment
Access to your own transport

IN RETURN
You’ll be joining a family business and working alongside a real team-spirited group of people. You’ll also benefit from our generous range of benefits which include:

A rewarding job with exciting opportunities for career progression
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & a range of excellent discounts for shops, restaurants, days out & more

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Catering Operations Support Manager role sounds like a job for you, we would like to hear from you.
PLEASE NOTE: We are no longer accepting applications for sponsorship.

Job Title: Customer Care Team Leader
Location: Remote
Salary: £29,592 per annum
Hours: Monday – Friday, 40 hours per week

Established in 2003, Utilita is the UK’s first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.

Are you an experienced customer service leader or looking to move into managing a team?

If yes, then we have a fantastic opportunity for you to join our Contact Centre!

What does this role involve? 

As a Customer Care Team Leader, you and your team will be responsible for delivering exceptional customer service to our prepayment customers.

Day to day, you will;

coach and develop staff to be the best they can be;
oversee department KPI’s and SLA’s to ensure they are met;
manage and resolve any escalated queries from your team;
ensure company policies and procedures are adhered to at all times;
work closely with internal departments.
Who are we looking for? 

As a people manager, you know what it takes to motivate and empower a successful team. Therefore, you will draw upon your leadership skills to train and develop staff, helping them to be the best versions of themselves.

You will be business focused, with the customer always front and centre and have experience in creating efficiencies and business improvements. You will be a good listener and be able to show empathy and understanding of differing customer needs.

You will be approachable and adaptable and willing to roll up your sleeves when needed.

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

What can we offer you? 

The Important Things! (FYI Benefits available from your first day!)

Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
Giving back – we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
Death in service – we pay twice your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
Pension – we contribute 4% of your salary when you contribute 5%.
About us  

We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household.

Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.

Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!

Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe “what you can see, you can save”. Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.

Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

Are you a passionate and qualified Chef looking for a better work life balance? If you are keen to be part of a company that is driven by quality and high standards, Barchester is the place to be! Your Benefits and Rewards Working days and alternate weekends only, across 4/5 days a week Rewarding Excellence' bonus where you will be financially rewarded up to £500* for a Good or Outstanding CQC inspection Unlimited access to our Refer a Friend' scheme, earning up to £500* per referral Access to a wide range of retail and leisure discounts with big brands, supermarkets and travel companies Free access to medical specialists, who are on hand for a second opinion if you need it Confidential and free access to counselling and legal services Tax Code Review Service to check you're on the right code and paying the right level of tax Option to join our monthly staff lottery alongside your colleagues nationwide Your Experience and Qualifications A personable and warm approach with a genuine interest in the wellbeing of residents Hold City & Guilds/NVQ/SVQ or equivalent Experience in leading, motivating and inspiring a team Experience of working with fresh seasonal food with a good understanding of nutrition The ability to create a warm and welcoming environment within our homes Confidence engaging with residents to create appetising and nutritious menus Experience working with a front of house team to ensure the restaurants are set up to a high standard Good understanding of HACCP and COSHH Knowledge around modified diets using the IDDSI framework (If new to care, we will train and develop chefs on these techniques) Your Role and Responsibilities Lead, motivate and inspire a team, develop and upskill where required Menu development, tailoring around residents to ensure we deliver person-centred hospitality Work with fresh produce to deliver high quality and wholesome dishes cooked of the highest standards Bake fresh cakes, scones and breads from scratch Assist the front of house team with setting up of the dining areas Work within budget, complete regular audits and stock control Create a warm, efficient and fun environment Ongoing recruitment and retention Managing the performance of the kitchen team and front of house As a Head Chef at Barchester, you will have the chance to deliver hotel/restaurant standards without the split shifts and long hours. Our chefs have full autonomy in creating nutritious, flavoursome and well balanced menus, whilst also taking ownership of their kitchen and ongoing team development. We are exceptionally proud of our Barchester Chef Academy, where chefs have the opportunity to learn new techniques and further develop their skills, whilst also sharing their knowledge to support the growth of others across the business. This fantastic academy experience is held throughout the year and is offered to all of our chefs. Our internal Learning and Development team also offer industry recognised apprenticeships and further qualifications to chefs and hospitality team members who are looking to build upon and/or develop their skills. Interested? If you are a motivated and dedicated chef who is ready to be part of something special, apply today! *Terms & conditions apply 191817 #TJ

At OFG, we work smarter so you can spend more time doing what makes you happy!

Are you an innovative Headteacher committed to improving the lives of pupils and young people?

Robins Way School is a brand-new SEN school for pupils with complex needs including SEMH; a co-educational provision with entry from 5-11 years old.

Robins Way School is an exciting addition to the Acorn portfolio based in Amesbury, Wiltshire. We are looking for an inspirational lead to be the Headteacher of this new school. Robins Way School is proposed to open in June 2025, but we are looking for a Headteacher who can start January 2025 (negotiable) to lead and develop the school throughout its development.

Acorn Education is the UK’s leading independent provider of specialist education and residential care for vulnerable pupils and young people. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care.

Up to £75,000 per annum, depending on experience (not pro rata) - and performance related bonus.
Monday to Friday
Term Time only
Permanent
Through your knowledge and passion, you will have a real impact on the lives of pupils and young people. As Headteacher you will provide effective leadership and management of the school that ensures the school meets its aims and objectives and operates within the overall strategy and guidelines of Acorn Education.

About the role

As a Headteacher, you will promote a relentless focus on high quality, creative learning, delivering our pupils educational needs, maximising pupil achievement, and their ability to develop.

As Headteacher you will have an infrastructure of support from central services for Finance, Resourcing, HR and IT including a network of supportive Headteachers from other schools alongside central school improvement support.

Key objectives of the role, that the Head Teacher is expected to achieve:

Outstanding outcomes for Pupils and Young People that are a reflection of their needs, abilities and aptitudes.
A safe environment that protects the welfare of Pupils and Young People and staff in the school.
Meeting all statutory requirements as defined by the DfE, Ofsted and other external bodies and achieving the highest inspection ratings possible.
A motivated staff group that is fully engaged in the goal of achieving excellence in all areas of school life and who are committed to continuing personal and professional development.
The commercial success of the school as defined by 100% occupancy, the rigorous management of costs and the development and implementation of growth plans as appropriate.
Effective strategic and operational planning, that includes self-evaluation, school improvement and delivery.
A shared vision, that fits within the overall Acorn Group strategy, which inspires and motivates students, staff and all other members of the school community.
Essential:

At least three years’ experience as a senior leader in a specialist school for pupils with complex communication needs
Qualified Teacher Status or Equivalent
Willingness to extend personal and professional development
Ability to lead and provide a clear vision
Appreciation and understanding that leadership and management of school encompasses processes contributing to pupil outcomes, staff motivation, keeping pupils safe, filling the school with pupils, managing costs, meeting regulatory requirements and applying growth plans as appropriate
Desirable:

Completion of NPQH
Experience of conducting performance management
Experience of appointing, managing and inducting staff
Experience of planning the curriculum across a range of ages and abilities
Why join Acorn Education?

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
And that’s not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

#1

Job Description

Residential Home Management

Full-time (37.5 hours per week)

Salary: Up to £55,000

We are seeking an experienced and compassionate Residential Home Manager to oversee the operations of our client's dementia specialist care home. The successful candidate will be responsible for maintaining care standards, managing budgets, leading recruitment efforts, and utilizing their strong management experience to ensure the highest quality of care for residents.

Qualifications

• NVQ Level 5 in Health and Social Care Management or above
• Proven experience in managing a residential care home, particularly in dementia care.
• Strong leadership and management skills, with the ability to motivate and inspire a team.
• Excellent financial acumen, with the ability to manage budgets effectively.
• A commitment to diversity, equality, and inclusion in all aspects of care provision.

Benefits

• Life Assurance
• Company sick pay
• Blue Light Card
• Company pension
• Progression opportunities

Responsibilities

• Manage the day-to-day operations of the residential care home, ensuring that all care standards are met and exceeded.
• Develop and manage budgets to optimize resources and maintain financial stability.
• Lead the recruitment, training, and development of staff to create a positive and effective team environment.
• Provide leadership and support to the care team, fostering a culture of compassion, respect, and inclusivity.
• Ensure compliance with all relevant regulations, policies, and procedures to maintain a safe and supportive environment for residents and staff.

Reference: WILL79329/AP

INDNUR

About us:

Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities.

Headquartered in Canberra with multiple facilities in the ACT, NSW and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.

At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team.

Our people are responsive, innovative and trusted in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

About the role:

We are looking for a Data Centre Manager who will be responsible for exceptional customer service and engagement to one of our key clients. The incumbent will ensure the site is operational, maintained and secured in line with best practice.

Key responsibilities include:

•      Monitoring of the Data Centre environment via DCIM Tools, including rack level temperature & power, chillers, generators, switches, pumps and Data Centre power.

•      Respond to Data Centre incidents 24 x 7.

•      Management of assets within the Data Centre by maintaining an accurate list of Data Centre racks and hardware via DCIM Tools.

•      Utilise DCIM Tools for capacity planning including physical space, power and network ports available in racks.

•      Data Centre patch management including providing support to the customer.

•      Data Centre security management including providing site access to people on the approved access list and escorting personnel during incidents and emergencies.

•      Providing Data Centre infrastructure maintenance by working with the customer to confirm that maintenance contractors have performed scheduled maintenance.

•      Contribute to Data Centre change management system inputs and action requests resulting from the change management system.

•      Provide clear communication to management and tower delivery teams on incidents within the Data Centre.

•      Perform approved Data Centre hardware installation, moves, adds and changes (IMAC).

•      Co-ordinate 3rd party suppliers to meet project deliverables in a timely manner.

•      Create and assist with the creation of service delivery and operational processes, procedures, and reports.

•      Deliver services to adhere to ITIL and define ITIL best practices that can be incorporated into the operational running of the Data Centres.

•      Provide support to the customer to assist with maintaining TIA-942 standards for the Data Centre.

•      Keep current on best practice for Data Centre facility management.

•      Meet CDCs service level agreements and assist the delivery team in meeting service level objectives.

•      Act as the central point of coordination for all Data Centre related incidents.

•      Follow correct site-specific delivery procedures and record management procedures to ensure information is accurate and handled correctly at all times.

•      Comply with CDC’s Policies and Procedures (including appropriate use of internet, probity, and employment conditions).

•      Other duties as directed from time to time.

About you: 

•      Experience providing services to Defence as part of Defence or Defence Industry.

•      Ability to rack server hardware.

•      Good knowledge of ICT hardware to assist with incident management.

•      An understanding of networking and communications over copper and fibre.

•      Ability to coordinate with multiple stakeholders.

•      Ability to travel when required.

•      Be available to work on call hours when required.

•      Maintain the ability to work flexible hours when required

•      ICT Hardware course or equivalent experience.

•      Mechanical or electrical course or equivalent experience.

•      Diploma in IT related course.

•      ITIL certification.

•      Understanding of TIA-942.

•      Data Centre Infrastructure Management related course.

 

Essential:

• Existing AGSVA Security Clearance at Negative Vetting 2 level.

 

How to Apply:

If you are looking to own your career and take on a new challenge in a fast-growing Australian Technology company and be part of our amazing team, please submit your resume and cover letter by clicking Apply.

 

 

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team Leader.

The Role


Leading and supervising your shift
Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered
Administering and recording medication
Carrying out risk assessments
Working alongside care assistants to support residents with daily needs, ensuring residents remain as active and independent as possible
Working closely with the leadership team to develop services
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family:


Wagestream - access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care desirable
Be well-organised, IT literate and adept at allocating and delegating work appropriately.
Proven ability to lead and supervise others.
A good understanding of care planning processes
Be experienced in or happy to undertake training on administering medication
Above all, have a natural ability to help make the lives of others more fulfilling.


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours

Customer Team Leader
Location: 197 - 201 Wilton Road, Salisbury, SP2 7JY
Pay: £12.10 per hour + great benefits
Contract: 12-39 hours per week + regular overtime, permanent, full or part time hours
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
Full training given
You can now apply for this role using your mobile device


You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales.


As a customer team leader at Co-op, you'll help put our store purpose into practice. You'll connect people and causes in your local community, provide great service to our customers, and give coaching and support to our colleagues in-store.


In return, we'll help you to become a purpose driven Co-op leader. You'll learn how our stores are run, and develop your leadership skills so that when an opportunity to progress comes up, you're in a great place to grab it.


What you'll do


* Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
* Engage with everyone to succeed together - you'll build your team's capability through coaching and training, and create an inclusive culture where everyone feels respected, valued and able to speak their mind
* Make sure the store is safe, legal and operational - you'll manage diligence checks and stock accuracy to make sure our customers have a quick and easy shopping experience, and support your store manager with HR processes
* Embrace change - you'll help to lead change in store, working closely with your team to land new ways of working, and encouraging them to provide open and honest feedback on change activities
* Co-operate for a fairer world - you'll build relationships and get involved with your local community, working closely with your local member pioneer to help them with the development and delivery of their Co-op community plan


This job would suit people who have


* genuine care for the needs of customers and colleagues
* the ability to strike a balance between leading the team and supporting on the shopfloor
* great communication skills, with the ability to build positive relationships with all kinds of people
* strong organisational and problem solving skills
* a desire to learn, grow and develop your skills
* the flexibility to work a range of shifts


Why Co-op?


We'll support your development, and help you to grow your leadership skills, so you can build a career in a business with a purpose beyond profit. You'll also get package that includes:


* competitive pay and opportunities for overtime
* Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
* premium rates for hours worked before 6am or after 10pm
* flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance)
* Holidays starting from 36 days per year (includes bank holidays) pro rata for part time
* 30% off Co-op branded products in our food stores
* 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday)
* discounts on other Co-op products and services
* pension with up to 10% employer contributions
* cycle to work scheme
* services to support your physical, mental and financial wellbeing


Building an inclusive workplace


We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.


If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.


We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.


If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.


You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.


You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.


As part of the application process for this job, you'll need to complete an online assessment. It will take around 10 minutes to complete the test.


#2

Proud member of the Disability Confident employer scheme

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

What does the Customer Experience Manager do?

Under the leadership of the Store Manager, directly leads the Support Lead, Lead Cashier(s) (if applicable) and associates of the store while the Manager on Duty. The Customer Experience Manager (CEM) is responsible to “Wow the Customer”, front end operations, cash management, cleanliness, safety and driving sales.

How do they do it?

As a Five Below leader, your first priority is to contribute to the success of your store.  This means that you not only deliver in your role as the Customer Experience Manager, but you also model leadership behaviors and deliver as a manager on duty.  As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team.  The Customer Experience Manager is part of the management team that sets the tone by embracing and living the Five Below Value! These values translate into creating the coolest brand on the plant, where talented people want to grow their careers…and here is how!

Wow the Customer: Put the customer first and make a difference in people’s lives

Unleash Passion: Check your ego at the door and do what you say you will do

Hold the Penny Hostage: Treat Five Below like your own business and hire talent that will do the same

Achieve the Impossible: Set the bar high for self and team and make sure to take risks

Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts

Key Attributes:

• Leadership
• Trainer/Developer/Motivator
• Communication
• Emerging Skill - Planning/Time Management
• Ownership Commitment
• Accountability/Delegation/Follow up
• Sales Driver/Goal Oriented
• Professionalism

RESPONSIBILITIES:

• Ensures all associates and managers are Wowing the Customer through personal contact with customers
• Responsible for achieving CSAT score goals provided by the District Manager
• Responsible for leading Front End Operations
• Training the staff on the High Fives of Customer Service
• Ensures that each guest has a fast, friendly, checkout
• Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times
• Responsible for opening and closing store procedures
• Responsible for performing SM duties in their absence
• Assists in supervising all Associates
• Assists in training all Associates
• Assists in coaching all Associates
• Assists in developing all Associates
• Assists in staff scheduling
• Reviews all corporate communications and reacts accordingly
• Partners with supervisors or corporate office regarding store issues
• Drives store sales and controls expenses
• Drives store sales which may include performing in all Five Below services (ear piercing, balloons, buy online pick up in store, etc.)
• Uses financial reporting to drive business opportunities
• Assists payroll process and ensures budget is in line with plan
• Assists in merchandising procedures
• Adheres to and holds associates accountable to all Five Below’s Standard Operating Procedures(SOP)
• Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits
• Authorizes register functions including post voids, returns and discounts
• Complies with Human Resources policies and procedures
• Assists in receiving and stocking procedures

• Unloads merchandise from trucks
• Checks in shipments
• Stages merchandise for the sales floor
• Packs out merchandise
• Responsible for ensuring Candy, Crafts, and Sports Worlds are set and maintained to Brand Standards
• Accountable for driving Key Metrics: Sales, ADS, CSAT Scores, and Expense Control
• Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room

This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

• Frequently operate cash register
• Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
• Frequently ascend/descend ladders in order to retrieve and put away stock
• Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
• Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
• Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
• Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
• Must be able to remain in a stationary, upright position for 80% of the time

QUALIFICATIONS:

• High School Graduate or equivalent.
• College experience preferred
• Minimum 2 years of management experience
• Excellent verbal and written communication skills
• Ability to multi-task
• Creative thinking
• Ability to maintain composure under pressure

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Five Below is an Equal Opportunity Employer.

Position Type:

Hourly

BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as a Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below’s Careers Site at www.fivebelow.com/info/careers to verify the posting.