Total 9 Manager level Customer Service job vacancies in Newquay, Cornwall

Our client, an established Care home in Newquay are looking for a Registered Manager to join their team. You will be responsible for our clients’ services, but also work alongside other Registered Managers in their own regions. Registered Managers report to a Regional Lead, who is also CQC Registered.

Hours & Salary:

Salary: £35 - 37,000 per annum

Hours: 37.5 hours per week you must be to work some weekends

About you and this opportunity:

• As a Registered Manager, you will manage the delivery of outstanding regulated support, and role model the principles of our people strategy.
• Experience of holding a CQC registration is not compulsory; but the necessary knowledge, ability, willingness, ambition, and motivation to make a difference.
• You will exceed regulatory compliance, fulfilling responsibilities as a CQC Registered Manager, ensuring supported people experience a Safe, Caring, Responsive, Effective, and Well-Led service, and CQC inspections demonstrate your service(s) is.
• You will lead a learning culture and develop people in your region, being a visible coach, motivator, and supporter.
• You will be responsible for assigned Practice leaders, Hub leaders and/or Outreach Leaders.
• You will lead and develop your services in line with budgets and policies and develop and maintain relationships with professional and other support networks.
• You will lead practice development in Positive Behaviour Support (PBS), trauma informed approaches, active support, and any emerging best practice.
• You will be motivated to provide collective leadership in wider organisational risks, priorities, development, and projects including managing and supporting growth in your services and across the charity.

Benefits:

• Offer you flexibility and autonomy in your patterns to deliver your responsibilities.
• Provide opportunities to develop the skills you need to succeed on your career pathway.
• 4 weeks annual leave ( One day added for year work)
• Vouchers for Christmas, your birthday, and your annual work anniversary.
• Opportunity to undertake hourly-paid overtime shifts.
• If the manager works weekend , then they get the week day off

INDEED1

Location: Truro

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

Helping Hands is the nation's most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150 branches across England and Wales and we're now looking for Registered Care Managers who are as passionate about what they do as we are to join our team.

Working for Helping Hands is like owning your own Domiciliary Care company but with the support of a nationally recognised and well-respected brand. As a Registered Care Manager you will have the flexibility to make decisions that put the quality of life of your customers and Carers first

Main Responsibilities

• Day-to-day management of the branch to ensure that it is efficient, profitable and provides the highest standard of care to all customers.
• Holding the CQC/CIW registration for the branch and ensure that it operates within CQC/CIW guidelines.
• Maintain and grow carer numbers by actively recruiting new team members and guiding them through the recruitment process.
• Actively seek new business opportunities and support the commercial growth of the branch.
• Regularly review the operation of the branch to ensure that all customer needs are met.
• Ensure that all policies and procedures are communicated and implemented effectively within the branch.
• Support branch staff and carers with their training and development.

About You

To be successful in this role you'll need to have a level 5 NVQ in Management in care or be willing to work towards achieving this. Additionally, you'll need to have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience of working within the care sector at management level. You'll also need to have a full UK driving licence and access to your own vehicle.

Benefits

• Career progression opportunities
• 23 days annual leave, rising to 25 after 2 years of service
• Blue Light Card offering discounts from business and services
• Access to our employee assistance programme
• Support to complete nationally recognised qualifications
• Refer a friend scheme
• Bonus scheme
• Annual salary review

Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.

To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We’re also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
#defencejobs



RN Support Manager RNAS Culdrose, Helston, TR12 7RHPermanent, full time 38 hours per week (Monday
- Friday)Competitive salary plus benefits
Serco are recruiting for RN Support Engineering Manager to join the team based at RNAS Culdrose. The key focus of this role is to lead and coordinate all necessary activity to ensure the delivery of all professional contractual, and operational matters for the teams across RNAS Culdrose and to support the development of workforce ensuring fit for the future.

Our RN Support Engineering Manager will lead a team across the Serco Engineering and Asset Management portfolio for Royal Navy Support contracts with a significant focus on personnel and operational capability, ensuring excellent service to the customer, strong financial returns, service improvements and business growth. You will lead all operational activity, inspiring and developing your team, embracing our Values in both thought and action, and ensuring that policies and processes are in place, in line with the Serco Management System, to govern your areas of responsibility, mitigate risk and meet all business and legislative requirements.

Main accountabilities


- Oversee the management and operational delivery of teams in the RN Support portfolio, ensuring effective governance control, to enable sustained ability to meet contractual obligations.
- The establishment and operation of an organizational structure, in terms of personnel, procedures and geographical layout that provides a sound framework for safe efficient and effective engineering activity.
- Ensure all Serco personnel are in receipt of the correct engineering authorisations and hold up to date competency checks in accordance with the RA series.
- Support the development and assessment of the apprentices on contract to meet the NVQ Level 3 requirements.
- The management, care, custody and security of all personnel and equipment assets within their charge.
- Ensuring that the required engineering standards and authorised practices are employed across their teams.
- Ensuring that an integrated Quality Management System and Quality culture exist.
- Identify and implement strategic service improvements across the Contract.
- Manage and develop the customer base providing our customers with innovative solutions and capability options to support their transformation plans and business goals.
- Identify organic business growth and work closely with the Contract Lead to identify and deliver new growth on the Contract.
- Ensure our employees understand and adopt our business strategy and plans so that they are successfully delivered.
- Ensure employees are given support to grow and develop to their potential and are managed in a way that maximises their engagement.


What you’ll need to do the job


- An experienced Aircraft Engineer
- A minimum of 10-years’ experience in either a Civil or Military aviation environment
- Knowledge of MAA, CAA & EASA Part 145 Regulations/Approvals
- Hold or have the ability to hold Level G/H Engineering Authorisations
- Be or have the ability to hold an A1/A2 NVQ Assessor to Level 3 standard in aeronautical engineering.
- Understanding of all Civil and Military Airworthiness Safety Regulations
- Proven leadership and management skills, able to enthuse, inspire and engage.
- Creative thinking, able to develop business improvement ideas and innovate.
- An excellent communicator, with well-developed presentation skills and a first-class influencer
- Capable of thinking and working both strategically and operationally.
- Capable of developing partnerships and professional relationships with customer, sub-contractors and key stakeholders.
- Excellent problem-solving skills.
- Knowledge of health and safety in the workplace.

What we offer


- Competitive salaries with annual reviews
- Up to 6% contributory pension scheme.
- 25 days annual leave plus bank holidays.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, free flu vaccines and more.
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.
- A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
- Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
- Interesting and enjoyable work.
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.

Proud member of the Disability Confident employer scheme

Customer Team Leader
Location: 1 Boscawen Road, Perranporth, TR6 0EW
Pay: £13.32 per hour
Contract: 15-30 hours per week + regular overtime, permanent, part time
Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.


Full, paid training provided
You can now apply for this role using your mobile device (no CV needed!)


You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales.


We're looking for Customer Team Leaders to join our team at Co-op.


When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.


As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.


At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.



What you'll do
- Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
- Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected
- Make sure that the store remains safe, legal, and fully operational
- Manage diligence checks and stock accuracy to make shopping a great experience for our customers
- Support your store manager by deputising when they're not working and delivering a variety of HR processes
- Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback
- Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan

This job would suit people who have
- A genuine care for the needs of customers and members
- The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor
- Great people skills, with the ability to build positive relationships with customers and colleagues
- Strong organisational and problem-solving skills
- A desire to learn, grow and develop your leadership skills
- The flexibility to work a range of different shifts

Why Co-op?
- Full, paid training and dedicated support for your personal development and career progression
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
- A pension scheme with up to 10% employer contributions
- Wagestream- a money management app giving you access to a percentage of your pay as you earn it
- 36 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- YuLife - an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme

Building an inclusive workplace


We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.


If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.


We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.


If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.


You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.


You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.


As part of the application process for this job, you will need to complete two online assessments. It will take around 20 minutes to complete these tests.

#3

Job title: Service Manager Hours: Monday-Sunday but typically working Monday- Friday, 37.5 hours per week (Participation in management on-call rota required). Location: Redruth, Cornwall Introduction: InHealth sees more than 4 million patients each year and diagnostic imaging is one of the busiest services that we provide. Following the Michael Richards report, in which it was highlighted that diagnostic services should be delivered taking a new approach to provide more accessibility to people in the community away from acute settings, we at InHealth are excited to be partnering with the NHS to develop new Community Diagnostic Centres to support this vison. Following this we are proud to be opening a new Community Diagnostic Centre in Redruth, Cornwall in late Summer 2024. We are now actively recruiting a passionate and dedicated team. Right now, we are looking to recruit a Service Manager who will be the CQC registered manager. You will be responsible for the oversight and day to day running of the facility, ensuring its smooth operation and compliance with all governing bodies. What you will do: As an InHealth Service Manager you will be responsible for service and clinical leadership, operating in accordance with local guidelines and company policies to deliver a service that is aligned to contractual and governance requirements. What you are responsible for: Ensuring the service delivers the highest standard of patient care whilst meeting customers expectations. Ensuring the building is maintained and well kept, clean and in line with IPC standards and all issues surrounding this are escalated to line management. Upholding the requirements of all regulatory standards, holding the position of CQC registered manager, and ensuring you work within the budgets you are responsible for. Managing the rota for the department, ensuring sufficient employee resource availability through effective planning Overseeing all day to day activity across a 7 day service. Ensuring you are kept up to date on all InHealths processes and procedures. Responsible for ensuring that staff are recruited, inducted, trained and supported well in line with InHealth policies for Radiography, Respiratory and Phlebotomy. Ensuring good communication is maintained and encouraged with the team and all stakeholders. Ensure KPIs and reports are kept up to date and shared at appropriate intervals with stakeholders. We are looking for someone who has: Experienced in leading teams with the ability to coach and mentor. Good understanding of CQC fundamental standards, Health & Safety, Infection Control, the Data Protection Act and Caldicott Principles Ability to remain calm under pressure. Well developed in organisational and time management skills, and able to prioritise conflicting demands The ability to motivate and lead, with a desire to exceed expectations Excellent verbal and written communication skills You should apply if you have experience: In the above areas. Managing teams. Working within a multi-disciplinary team Experience in Healthcare is desirable Experience with recruitment

To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We’re also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
#defencejobs



RN Support Manager RNAS Culdrose, Helston, TR12 7RHPermanent, full time 38 hours per week (Monday
- Friday)Competitive salary plus benefits
Serco are recruiting for RN Support Engineering Manager to join the team based at RNAS Culdrose. The key focus of this role is to lead and coordinate all necessary activity to ensure the delivery of all professional contractual, and operational matters for the teams across RNAS Culdrose and to support the development of workforce ensuring fit for the future.

Our RN Support Engineering Manager will lead a team across the Serco Engineering and Asset Management portfolio for Royal Navy Support contracts with a significant focus on personnel and operational capability, ensuring excellent service to the customer, strong financial returns, service improvements and business growth. You will lead all operational activity, inspiring and developing your team, embracing our Values in both thought and action, and ensuring that policies and processes are in place, in line with the Serco Management System, to govern your areas of responsibility, mitigate risk and meet all business and legislative requirements.

Main accountabilities


- Oversee the management and operational delivery of teams in the RN Support portfolio, ensuring effective governance control, to enable sustained ability to meet contractual obligations.
- The establishment and operation of an organizational structure, in terms of personnel, procedures and geographical layout that provides a sound framework for safe efficient and effective engineering activity.
- Ensure all Serco personnel are in receipt of the correct engineering authorisations and hold up to date competency checks in accordance with the RA series.
- Support the development and assessment of the apprentices on contract to meet the NVQ Level 3 requirements.
- The management, care, custody and security of all personnel and equipment assets within their charge.
- Ensuring that the required engineering standards and authorised practices are employed across their teams.
- Ensuring that an integrated Quality Management System and Quality culture exist.
- Identify and implement strategic service improvements across the Contract.
- Manage and develop the customer base providing our customers with innovative solutions and capability options to support their transformation plans and business goals.
- Identify organic business growth and work closely with the Contract Lead to identify and deliver new growth on the Contract.
- Ensure our employees understand and adopt our business strategy and plans so that they are successfully delivered.
- Ensure employees are given support to grow and develop to their potential and are managed in a way that maximises their engagement.


What you’ll need to do the job


- An experienced Aircraft Engineer
- A minimum of 10-years’ experience in either a Civil or Military aviation environment
- Knowledge of MAA, CAA & EASA Part 145 Regulations/Approvals
- Hold or have the ability to hold Level G/H Engineering Authorisations
- Be or have the ability to hold an A1/A2 NVQ Assessor to Level 3 standard in aeronautical engineering.
- Understanding of all Civil and Military Airworthiness Safety Regulations
- Proven leadership and management skills, able to enthuse, inspire and engage.
- Creative thinking, able to develop business improvement ideas and innovate.
- An excellent communicator, with well-developed presentation skills and a first-class influencer
- Capable of thinking and working both strategically and operationally.
- Capable of developing partnerships and professional relationships with customer, sub-contractors and key stakeholders.
- Excellent problem-solving skills.
- Knowledge of health and safety in the workplace.

What we offer


- Competitive salaries with annual reviews
- Up to 6% contributory pension scheme.
- 25 days annual leave plus bank holidays.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, free flu vaccines and more.
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.
- A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
- Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
- Interesting and enjoyable work.
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.

Proud member of the Disability Confident employer scheme

To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We’re also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
#defencejobs



RN Support Manager RNAS Culdrose, Helston, TR12 7RHPermanent, full time 38 hours per week (Monday
- Friday)Competitive salary plus benefits
Serco are recruiting for RN Support Engineering Manager to join the team based at RNAS Culdrose. The key focus of this role is to lead and coordinate all necessary activity to ensure the delivery of all professional contractual, and operational matters for the teams across RNAS Culdrose and to support the development of workforce ensuring fit for the future.

Our RN Support Engineering Manager will lead a team across the Serco Engineering and Asset Management portfolio for Royal Navy Support contracts with a significant focus on personnel and operational capability, ensuring excellent service to the customer, strong financial returns, service improvements and business growth. You will lead all operational activity, inspiring and developing your team, embracing our Values in both thought and action, and ensuring that policies and processes are in place, in line with the Serco Management System, to govern your areas of responsibility, mitigate risk and meet all business and legislative requirements.

Main accountabilities


- Oversee the management and operational delivery of teams in the RN Support portfolio, ensuring effective governance control, to enable sustained ability to meet contractual obligations.
- The establishment and operation of an organizational structure, in terms of personnel, procedures and geographical layout that provides a sound framework for safe efficient and effective engineering activity.
- Ensure all Serco personnel are in receipt of the correct engineering authorisations and hold up to date competency checks in accordance with the RA series.
- Support the development and assessment of the apprentices on contract to meet the NVQ Level 3 requirements.
- The management, care, custody and security of all personnel and equipment assets within their charge.
- Ensuring that the required engineering standards and authorised practices are employed across their teams.
- Ensuring that an integrated Quality Management System and Quality culture exist.
- Identify and implement strategic service improvements across the Contract.
- Manage and develop the customer base providing our customers with innovative solutions and capability options to support their transformation plans and business goals.
- Identify organic business growth and work closely with the Contract Lead to identify and deliver new growth on the Contract.
- Ensure our employees understand and adopt our business strategy and plans so that they are successfully delivered.
- Ensure employees are given support to grow and develop to their potential and are managed in a way that maximises their engagement.


What you’ll need to do the job


- An experienced Aircraft Engineer
- A minimum of 10-years’ experience in either a Civil or Military aviation environment
- Knowledge of MAA, CAA & EASA Part 145 Regulations/Approvals
- Hold or have the ability to hold Level G/H Engineering Authorisations
- Be or have the ability to hold an A1/A2 NVQ Assessor to Level 3 standard in aeronautical engineering.
- Understanding of all Civil and Military Airworthiness Safety Regulations
- Proven leadership and management skills, able to enthuse, inspire and engage.
- Creative thinking, able to develop business improvement ideas and innovate.
- An excellent communicator, with well-developed presentation skills and a first-class influencer
- Capable of thinking and working both strategically and operationally.
- Capable of developing partnerships and professional relationships with customer, sub-contractors and key stakeholders.
- Excellent problem-solving skills.
- Knowledge of health and safety in the workplace.

What we offer


- Competitive salaries with annual reviews
- Up to 6% contributory pension scheme.
- 25 days annual leave plus bank holidays.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, free flu vaccines and more.
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.
- A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
- Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
- Interesting and enjoyable work.
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.

Proud member of the Disability Confident employer scheme

Customer Care Team Manager

CHS Healthcare (Part of Acacium Group)

Royal Cornwall Hospital, Truro

6 Months Fixed Term Contract, Full Time Monday - Friday

£29,000-£31,000 per annum



Unlock your potential:

Are you passionate about helping people? Do you enjoy building relationships and thrive off delivering exceptional levels of customer service?

Due to the growth of the business, we have an exciting opportunity for a motivated and personable individual to manage a team of Care Liaison Advisors responsible for sourcing packages of care for patients with a variety of needs. Your team will play a vital role in ensuring a safe and quick discharge in line with patient's care plans, whilst supporting families often during a great time of stress. This is a high-quality service that reduces unnecessary delays in the discharge process.

As a Team Manager, you will be responsible for monitoring the teams activity to ensure referrals are proactively progressed and processes are followed, monitoring their KPIs and providing updates to key hospital contacts and commissioners. We're looking for a strong problem-solver that will act as a point of escalation for the team and our clients, to ensure a world-class customer service is delivered at all times.

CHS Healthcare is a trusted provider to the NHS since 1995, we are the UK’s largest independent provider in hospital discharge management and continuing healthcare services across all four NHS regions in England. We are a dynamic and expanding company, bringing together the NHS, social care, providers and families to provide a committed and patient focused service.

A career with CHS offers endless opportunities and career development within a global organisation. We put people at the heart of everything we do and each and every one of our employees plays an important part in our success.



Every day you will…

Manage a team of Care Liaison Advisors by conducting team meetings, 1:1s, delegating workload and monitoring productivity and KPIs to ensure referrals are proactively progressed and processes are followed
Act as the main point of contact for hospital colleagues and commissioners, working closely with the hospital discharge team and acting as an ambassador for CHS
Build relationships with healthcare system colleagues and gain an understanding of the wider teams, systems and processes and support the Operations Manager in seeking out opportunities to provide further support or services
Lead monthly contract review meetings, reporting and presenting on KPIs and data outcomes


What’s in it for you?

We love exceptional people, and in return, we offer an exciting place to work, with a wide range of benefits, rewards and opportunities to grow your career, including:

Dedication to developing you and your career- we can give you the tools, guidance and support you need to be successful
Progression and development opportunities within a global business made up of over 20 different brands- there are no limits for you!
Endless learning & development opportunities at your fingertips, including fully funded qualifications
Gym Flex- discounted gym memberships, UK-wide
Regular events and incentives
Discounted Tastecard membership
Reward Portal, offering discounts on shops, restaurants and bars
Free flu vaccinations
Cycle to Work scheme
Life Assurance, Critical Illness Cover and Private Medical Insurance
Annual company holiday for top performers


Join us and make a difference!

If you want to join a global, marketing-leading organisation who are committed to the human side of business, then look no further. Acacium Group is a global healthcare solutions partner offering staffing, managed services and innovative delivery models to health and social care systems and the life sciences industry. We are a business with scale, leading digital capabilities and a strong financial profile, with a vision to be the leading global healthcare solutions partner.

We are powered by the best people and have an unrivalled and diverse range of capabilities, all while incorporating our company values into everything we do - Putting People First, Always by your Side, Driven by Excellence.

Join us and play a key part of shaping the future of society and improving people’s lives!



To thrive in this role you must ideally have...

Experience in managing a team
Healthcare experience
Excellent written and verbal communication skills with experience in a customer facing role
A full UK driving license and access to your own vehicle


Our Inclusion Commitment:

We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value of Putting People First. We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.

About You:

At Salutem, one of our core values is to attract and retain the best talent in the industry. To achieve this, we believe in rewarding our managers for their hard work, dedication and commitment to achieving our goals. You play a vital role in leading and guiding your team towards success. That is why our managers receive up to 20% bonus on top of their salary, depending on their performance and contribution to the organisation.

What makes Salutem Different?

At Salutem Care and Education, we recognise the value and wisdom that come from all stages of life. Join our team to be a part of a community that truly appreciates the richness of age diversity.

We are a Global Top 100 Inspiring Workplace - We celebrate our recent recognition as a top 100 Inspiring Workplace Globally with special recognition for our efforts in communication and employee experience.

We develop and support colleagues for the future – We create a continuous learning and reflective practice environment that emphasises growth and continuous development.

We offer a 24-hour FREE online GP Service - Every struggled to get an appointment with your local GP? Not anymore with our Free online GP who can prescribe. Even better, it’s not just for you but also for your family! We have great testimonials from staff who have used the service.

About The Beach:

The Beach is made up of 9-bed, beautifully presented executive apartments situated in a prominent beach-side location in the village of Porth. We don't just provide care for the people we support here at The Beach, we help them to achieve their goals and aspirations while living their best lives!

We’re looking for new work-family members to help the individuals we support fulfil their dreams and help them thrive in all they want to do. The individuals we support enjoy many activities, besides the beach being right in front of us that we love popping down to for ice cream, we love to take trips out to the Blue Reef Aquarium! The Lappa Valley Steam Railway isn't too far and we love watching the trains pass and even taking a trip on one too!

As a valued member of our family, we offer:

• Our Management Bonus Scheme takes into consideration a range of KPIs from inspections, audits, staffing, finances, training, annual leave, sickness and more. Meeting targets in all these areas will result in a performance bonus. The better you do the bigger your bonus!

• We have an attractive relocation package on offer to the right candidate

• FREE 24-hour online GP service for you and your family – No more waiting in vain to book an appointment, get in front of a GP in the comfort of your own home who can prescribe to you and your family!

• Internal progression opportunities - We're committed to supporting your learning and upskilling and will support you to reach your full potential and progress in your career with us.

• Induction – You will undertake a bespoke induction programme tailored to your specific job role and will complete training through a blended learning approach

• Employee Support Helpline – You will have access to a private and confidential employee support helpline, covering a wide range of topics including financial advice, health and well-being and more. This is all available 24 hours a day 7 days a week

What are my responsibilities as Registered Manager?

• To monitor and support the delivery of person-centred services to all people using our service within your defined area.
• To ensure effective financial administration of the services delivered, through the effective deployment of staff and budgets
• The overall operation of the services ensuring the smooth running and the allocation and management of staff
• The delivery of excellent operational services, regularly supervising the Team Leaders
• Ensuring the effective and efficient provision of support to the people using the services
• You will need to be able to demonstrate excellent administrative skills and be able to organise and priorities your workload whilst being financially astute
• You will need to be experienced in social care management and CQC Framework and will possess excellent knowledge of Health & Social Services and applicable regulations/legislation.
• You will have experience of motivating and enabling a staff team to achieve good outcomes in partnership with the people we support, and with an emphasis on role modelling best practice in a care environment
• You will have a proven track record of improving a