Total 60 Manager level Customer Service job vacancies in India, Pune

Job Description: Operations Manager at Movement & Sports Medicine Centre (MSMC)

At Movement & Sports Medicine Centre (MSMC), we are at the forefront of revolutionizing fitness and wellness in Singapore, offering exclusive, research-driven programs tailored to individual needs. We are looking for a proactive and dynamic Operations Manager to ensure the smooth daily running of our studio and help us maintain our high standards of service.

Key Responsibilities:

- Ensure all venues and equipment are well-maintained, safe, and ready for use.

- Regularly inspect and arrange repairs or replacements to maintain high service standards.

- Manage class and client bookings to prevent scheduling conflicts.

- Ensure smooth communication with clients about their appointments and schedule changes.

- Interact with clients to understand their fitness goals and help plan customized exercise schedules.

- Provide a personalized, client-focused experience that reflects MSMC’s commitment to innovation and wellness.

- Assist the Director in coaching sessions, providing additional support to clients during lessons.

- Learn and apply MSMC’s unique fitness routines and methodologies.

Qualifications & Skills:

- Proven experience in operations or facility management, preferably in a fitness or wellness setting.

- Strong interpersonal skills and the ability to manage client relationships.

- Good organizational skills and attention to detail in managing schedules and resources.

- Interest or background in fitness, health, or wellness will be an advantage.

ASSISTANT MANAGER (CLUBHOUSE OPERATIONS)

Work location: Tessensohn Clubhouse (nearest MRT Farrer Park)

As an Assistant Manager (Clubhouse Operations), you will report to our Director (Clubhouse).

Responsibilities:

• Assist Director (Clubhouse) in the maintaining the operations of the entire Clubhouse in the following areas :

1. Jackpot Room
2. Front Office Reception
3. Tenants Management
4. Ad-hoc Development and upgrading works
5. Swimming pool (outsourced)
6. Security (outsourced)
7. Cleaning (outsourced)
8. Horticulture (outsourced)

• Supervise various groups of staff to ensure daily smooth operations of the Clubhouse and facilities.
• Supervise and monitor works of term contractors.
• Inspect and check the Clubhouse premises.
• Plan and ensure works are carried out as per the maintenance schedule.
• Assist Director (Clubhouse) in preparing monthly reports and annual budget.
• Assist in preparing tender specifications for upgrading projects and co-ordinating with the suppliers and contractors.
• Assist in the recruitment and training of new staff.
• Undertake any other tasks as assigned from time to time.

Requirements:

• Minimum Diploma in Business/Marketing/Facilities Maintenance/Building or with at least 3 years of relevant working experience.
• Minimum 3 years’ experience in managing people a group of staff.
• Able to work independently, resourceful, and self-motivated.
• Excellent leadership, organizational and multi-tasking skills
• A team player with a customer-oriented approach.
• Enjoy working in outdoor environment.
• Able to work during weekends and public holidays.
• Valid Class 3 driving licence will be an advantage.
• Proficient in MS Office.

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

Application Support Experience, WEB API., Expert in Customer SUpport, Type Scripts, SQL, Excellent in English Written & Verbal communication, Strong ITIL Process Knowledge. Good to have Banking application experience.

Objective

We are an established regional healthcare provider focused on providing quality and sustainable healthcare for the residents of Singapore. This role will be responsible for the overall engagement of all our partners, to establish strong collaborative relationships and develop a long-term partnership with them, to achieve our business objectives.

Key Duties & Responsibilities

• Develop new and existing doctors in our network to build strong referrals for our specialist doctors and day surgical facilities to drive business growth.
• Develop and establish new partnerships with doctors, intermediaries, and relevant entities to generate new revenue streams.
• Build and maintain strong business relationships with all partners to promote loyalty.
• Provide market trends/intelligence from the ground and contribute to business strategies.
• Collaborate with Operational teams and internal stakeholders to ensure excellent patient experience.
• Ideate, plan, and execute business and marketing strategies effectively to achieve business objectives.
• Organise and conduct CMEs for Specialists and GPs.
• Hosting of events such as seminars and webinars.

Qualifications and Essential Skills

• Successful B2B sales experience and track record.
• Experience in healthcare, medical and pharmaceutical would be advantageous.
• Effective interpersonal, influencing and communication skills with a positive disposition.
• Ability to work independently and collaboratively across all stakeholders.
• Self-motivated and result-oriented with a strong business sense.
• May be required to work after office hours, and/or on weekends (when required) due to doctors' events etc.

We are one of the anchor operators in delivering primary care service to migrant workers and this clinic is now looking for a Clinic Manager to perform the following (but not limited to) duties;

• Working together with the Ops Manager to ensure smooth day-to-day operations of the clinic.
• Oversee the management of the Primary Care Plan, such as attending to customer feedback, enquires, purchase, enrolment, termination and etc.
• Enhance quality control and ensure processes and workflow are constantly improved to ensure work efficiency.
• Manpower planning and rostering.
• Ensure sufficient clinic general and medical inventories.
• Ensure the clinic complies with all the relevant regulations.
• Working closely with the relevant authorities, such as the Ministry of Manpower (MOM), and the Ministry of Health (MOH).
• Preparation of reports and other administrative duties.
• Will be involved in managing satellite clinics.
• Any other ad-hoc duties assigned

Requirements:

• Minimally a diploma in Business Management or related fields.
• Minimally 4 years of relevant experience, preferably in a clinic setting. Applicants with strong profiles may be considered for a senior role.
• Good interpersonal skills and strong leadership qualities
• Positive, self-motivated, and results-driven.
• Tech-savvy

Must Have:'• Good written & verbal communication skills - English• Working knowledge of ITIL best practices (at least V3)• Customer handling experience • Experience in supporting for all IT issues (via tickets, email, call, chat) which includes infra issues , hardware issues and user issues, application issues (troubleshooting and triaging)'Good to Have:'• Prior experience in voice support• Hands on experience on FreshService, especially prior experience in ticket handling and ticket management process• Experience of working independently and as part of a team to debug application issues working with configuration filesdatabases, application log files• Experienced in Change Management• ITIL certification (at least V3) would be an advantage'

1. Operational Management:

• Daily Operations: Oversee the day-to-day operations of the fitness centre, ensuring everything runs smoothly and efficiently.
• Facility Maintenance: Ensure the facility, including equipment and amenities, is well-maintained and in good working order.
• Health & Safety Compliance: Implement and enforce health and safety standards, including regular inspections and emergency procedures.

2. Staff Management:

• Recruitment & Training: Hire, train, and manage staff, including fitness instructors, administrative personnel, and support staff.
• Scheduling: Develop staff schedules and ensure adequate coverage during peak times and special events.
• Performance Management: Conduct performance reviews, provide feedback, and address any issues related to staff performance or behavior.

3. Customer Service:

• Member Relations: Address member inquiries, concerns, and feedback to ensure high levels of customer satisfaction.
• Membership Sales: Oversee membership sales, renewals, and retention strategies. Work on increasing membership numbers and managing promotions.
• Program Development: Develop and manage fitness programs, classes, and events that meet the needs and interests of members.

Overseeing the translation and Technical writing projects from start to finish.

Overseeing all tasks assigned to translators and external agencies involved in the translation process, thereby ensuring quality delivery.

Collaborating with other teams involved in the LocalizationConduct 

1. process ranging from legal, product, and marketing to IT.

Researching the global marketBuild and maintain relationships with key stakeholders across the organization to facilitate smooth localization processes.

and identifying gaps and opportunities to leverage for growth.

Manages the budget allocated to the localization process, pays external agencies such as translation agencies, and keeps track of the budget.

Keep accurate track of the localization process and report progress to company stakeholders.

Optimization of tech tools such as

1. Serving as a quality assurance personnel and ensuring the standard of the content is maintained through the translation process.
2. Develop and implement

WE ARE HIRING FOR MANAGER TO OVERSEE THE BEAUTY CENTRE, ABLE TO HAVE MANAGING ABILITY, GOOD KNOWLEDGE OF BEAUTY WORK, BEAUTY PRODUCTS, AND GOOD COMMUNICATING SKILLS

GOOD TO HAVE AT LEAST 2-3 YEARS OF MANAGING EXPERIENCE AND GOOD LEADING SKILLS

TO BE ABLE TO MANAGE A GROUP OF STAFF AND OVERSEE THE OUTLET SALES

• Excellent team player, critical thinker and a hands-on contributor.• Should be self-driven, passionate about technology and have the ability to learn new technologies quickly.• Handle escalations and perform (L2/L3) troubleshooting of Infrastructure specific incidents from Service Desk & Incident Management.• Escalate tickets to the next level as & when required to the respective Backend teams, SMEs and vendors and follow up to its closure with a complete resolution.• Ensure all assigned tickets are resolved within SA agreed SLA.• Flexibility to work as per expected shift (rotating) and working model (WFO / Hybrid)

We are looking for an experienced food service manager to join our team. The food service manager’s responsibilities will include ensuring that all meals are properly portioned and presented and resolving customer complaints. You should also be able to expedite service during busy periods by assisting in serving customers and processing payments.

To be successful as a food service manager, you should be detail-oriented and knowledgeable about food health and safety regulations. Ultimately, an exceptional food service manager should be able to multitask as well as demonstrate excellent leadership, problem-solving, and customer service skills.

Food Service Manager Responsibilities:

• Recruiting, training, and managing food service employees.
• Scheduling employee work hours to ensure that all shifts are adequately covered.
• Completing payroll and maintaining employment records.
• Ensuring that customers are served quality food in a timely manner.
• Regularly inspecting all work areas to ensure compliance with food health and safety regulations.
• Taking inventory of food supplies and other consumables, ordering necessary supplies as needed, and receiving deliveries.
• Accurately tallying all cash and charge slips.
• Reviewing sales records to determine which menu items are most profitable.
• Arranging cleaning and maintenance services including trash removal, pest control, deep cleaning, and equipment maintenance, as needed.
• Switching off all lights and enabling the alarm system at the close of business.

Food Service Manager Requirements:

• Proven experience working in the food service industry.
• Sound knowledge of labor laws as well as food health and safety regulations.
• Excellent organizational and problem-solving skills.
• Outstanding leadership and management skills.
• Exceptional communication and customer service skills.
• Attention to detail.
• The ability to stand for extended periods.

Position Overview:  

• Responsible for maintaining high quality of guest services primarily in the areas of arrivals, departures, rooming, food & services and special needs and enquiries that guests may have during their stay.
• Responsible for optimizing hotel occupancy, room rate, handling guest complaints professionally and effectively.
• To assist the Guest Service Manager to operate a highly proficient and productive guest services of the hotel.
• Responsible for sales according to hotel task .
• Must have a thorough working knowledge of the operations to include the front desk, reception/cashiering procedures, reservations and outlet services.
• Must have strong understanding of the functions of each department of the hotel, physical layouts of the hotel facilities, the key personnel and their roles, daily functions and special events, and conventions and groups currently in the house and due to arrive.
• Assists in conducting training for all Guest Service team.
• Assists Guest Service Manager in formulating new procedures and directives in order to continue improve the Department..

Job Description:

1.⁠ Perform a technical evaluation of various RFQs and advise service coordination teams accordingly.

2. ⁠Responsible for increasing Electromek’s market share in the maritime industry in Southeast Asia.

3. Relationship Management with existing customers and acquiring new customers.

4. Conduct or attend various Technical Seminars / Networking Events on behalf of ElectroMek Marine and educate the audience on the Products and Services offered by the company.

5.⁠ ⁠Frequent Visits to existing and new Client offices for meeting Vessel Managers and Purchase dept in and around Southeast Asia.

6.⁠ ⁠Coordination for RFQs received from clients for Quotation, arrangements, and

delivery for Supply and Services.

7.⁠ ⁠Relationship Management with existing Service Partners and building new partners

around the world.

8.⁠ ⁠Coordination for Jobs being carried out overseas and providing timely updates to the vessel managers.

9.⁠ ⁠Regular updates from onboard engineers to keep the office internally advised.

10.Follow up on the complete Quote to Cash cycle.

Essential Requirements:

1. 7-10 years experience in technical sales in Shipping.

2. An existing network of contacts among various ship managers/owners in and around South East Asia.

3. The Candidate must have a proven track record in Business Development.

4. Must have a degree in Marine / Mechanical engineering from a reputable institute.

5. Must have worked onboard vessels in the capacity of watch keeping Engineer for 3-5 contracts.

6. Fluent in English (written & verbal).

7. Must have a “Hunter” attitude toward bringing in new businesses while “Farming” the existing ones.

8. Should be comfortable making cold calls .

Desirable Requirements:

1. MBA degree will be an added advantage

2. Good analytical skills

Application Support Excellent written and verbal communication skills Type scriptunderstanding of application integration points

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

LOAN ADMINISTRATOR/FUND ACCOUNTANT – MIDDLE/BACK OFFICE

loan servicing, custody and administration with top-tier fund accounting and investor servicing for clients originating and investing in commercial/Term loans. In addition to administering loan pools and credit funds, Fund Services provides:

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Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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