Deputy Manager Clinical

Are you an organised, methodical nurse who is passionate about delivering positive change? At Care UK you can build a fast-moving nursing career whilst helping our residents fulfil their lives. This is a great opportunity for a passionate and hands on nurse to join the home as a clinical deputy manager.

The ideal colleague will be a personable and hands on nurse who is passionate about delivering best practice and be someone who is looking to join a hardworking and friendly team. At you can expect the best quality care combined with a warm welcome from the team.

What you’ll do

Supporting and deputising for the Home Manager, you will provide inspiring leadership to nursing and care colleagues and oversee the delivery of high quality clinical and pastoral care.
You will be the homes nurse expert and your role will be a combination of utilising your nursing skills as well as your managerial and leadership skills.


You will focus on residents with complex needs, so it’s vital that you can conform with the latest guidelines, take far-reaching decisions and maintain the highest levels of clinical governance, whilst regularly auditing practices and procedures, Care plan development and assessments, Walk rounds, Look after all our residents alongside the team and offer personalised centred care.

Where you’ll work

We aim to be innovative in everything we do and are always looking for new ideas to bring into the home.

Our home provides residential, respite and nursing care for older people, including individuals with Alzheimer’s and other forms of dementia.

Our friendly, dedicated team makes sure that each resident feels settled and that their loved ones feel welcome at all times. We support everyone to carry on doing the things that are important to them, so that they can stay as active and independent as possible.
We offer residents lots of choices and always involve them in decisions about their care. And all of our activities are based around residents’ own interests and abilities.

Who you are

An NMC Registered Nurse (RGN, RMN or RNLD), you will be well versed in care planning processes and fully familiar with clinical assessment tools.


You will be keen to develop your leadership skills and clinical knowledge, capable of building close relationships with residents and their families, and determined to drive continuous improvement.

Who we are

Care UK are a multi award winning company who have recently been voted the UKs Best Residential Care Provider of the year, people are our passion and are at the heart of what we do. We are an honest and caring company who look for passionate individuals who care as deeply as we do.

Due to our highly personal and patient-centred approach we have seen rapid growth. We are one of the UKs leading independent healthcare providers who have a progressive new build project where we will see over 15 new build homes open across the country to add to our current portfolio of over 150 homes across the UK in offering expert residential, nursing, dementia and end-of-life care for older people.

What we offer

You can expect competitive pay, access to a company paid web based system for your PIN re validation, bank holiday enhancements, paid DBS check, child care vouchers, cycle to work scheme, thousands of online and in-store discounts and free uniform, Further training and qualifications, Development and progression, Support, guidance and a caring working environment.

Package Description: At Avery Healthcare we believe in caring for those who care for our residents; We recognise and celebrate our hard-working colleagues, support your career development with a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We are now seeking a well-organised, enthusiastic, and dedicated individual to join our friendly, award-winning team as Customer Service Manager. It is essential for this role your hold a Full UK drivers license with access to your own vehicle. ABOUT THE ROLE Your focus as Customer Service Managerwill be to Support the Manager by taking the lead on the sales process and coordinating all admissions and discharges with the home administrator. Other responsibilities will include: Greeting people politely and professionally whether in person or by telephone. Ensuring Front of House team answer the phone in line with Company policy. Managing the process of show rounds and train staff team to manage to the expected standard. Undertaking competitor analysis to ensure accurate data within the local market. Supporting the Home Manager to implement local marketing strategy. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do. Our ideal candidate must: Have experience in a previous administration role, sales experience is preferred. Possess effective interpersonal skills and professional telephone manner. Be confident in leading, training and supporting a small team of Customer Service Advisors. Have strong customer relation skills. Be able to prioritise and manage own workload. ABOUT AVERY As one of the largest providers of luxury elderly care homes in the UK, we believe that the later years of our residents lives should be as enriching as any other. Our vision of creating meaningful lives together is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilst establishing ourselves as the preferred choice forresidents and employees. Please note this role will require: ADBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline, depending on the volume of applications received and business needs.

Job Title: Customer Care Team Leader
Location: Remote
Salary: £29,592 per annum
Hours: Monday – Friday, 40 hours per week

Established in 2003, Utilita is the UK’s first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.

Are you an experienced customer service leader or looking to move into managing a team?

If yes, then we have a fantastic opportunity for you to join our Contact Centre!

What does this role involve? 

As a Customer Care Team Leader, you and your team will be responsible for delivering exceptional customer service to our prepayment customers.

Day to day, you will;

coach and develop staff to be the best they can be;
oversee department KPI’s and SLA’s to ensure they are met;
manage and resolve any escalated queries from your team;
ensure company policies and procedures are adhered to at all times;
work closely with internal departments.
Who are we looking for? 

As a people manager, you know what it takes to motivate and empower a successful team. Therefore, you will draw upon your leadership skills to train and develop staff, helping them to be the best versions of themselves.

You will be business focused, with the customer always front and centre and have experience in creating efficiencies and business improvements. You will be a good listener and be able to show empathy and understanding of differing customer needs.

You will be approachable and adaptable and willing to roll up your sleeves when needed.

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

What can we offer you? 

The Important Things! (FYI Benefits available from your first day!)

Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
Giving back – we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
Death in service – we pay twice your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
Pension – we contribute 4% of your salary when you contribute 5%.
About us  

We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household.

Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.

Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!

Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe “what you can see, you can save”. Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.

Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

Deputy Manager Clinical

Are you an organised, methodical nurse who is passionate about delivering positive change? At Care UK you can build a fast-moving nursing career whilst helping our residents fulfil their lives. This is a great opportunity for a passionate and hands on nurse to join the home as a clinical deputy manager.

The ideal colleague will be a personable and hands on nurse who is passionate about delivering best practice and be someone who is looking to join a hardworking and friendly team. At you can expect the best quality care combined with a warm welcome from the team.

What you’ll do

Supporting and deputising for the Home Manager, you will provide inspiring leadership to nursing and care colleagues and oversee the delivery of high quality clinical and pastoral care.
You will be the homes nurse expert and your role will be a combination of utilising your nursing skills as well as your managerial and leadership skills
You will focus on residents with complex needs, so it’s vital that you can conform with the latest guidelines, take far-reaching decisions and maintain the highest levels of clinical governance, whilst regularly auditing practices and procedures
Care plan development and assessments
Walk rounds
Look after all our residents alongside the team and offer personalised centred care.

Who you are

An NMC Registered Nurse (RGN, RMN or RNLD), you will be well versed in care planning processes and fully familiar with clinical assessment tools.
You will be keen to develop your leadership skills and clinical knowledge, capable of building close relationships with residents and their families, and determined to drive continuous improvement.

Who we are

Care UK are a multi award winning company who have recently been voted the UKs Best Residential Care Provider of the year, people are our passion and are at the heart of what we do. We are an honest and caring company who look for passionate individuals who care as deeply as we do.
Due to our highly personal and patient-centred approach we have seen rapid growth. We are one of the UKs leading independent healthcare providers who have a progressive new build project where we will see over 15 new build homes open across the country to add to our current portfolio of over 120 homes across the UK in offering expert residential, nursing, dementia and end-of-life care for older people

What we offer

Opportunities to progress through our personalised career paths into more senior and management roles
Revalidation support
Comprehensive clinical training programme
Competitive refer a friend scheme of up to £1000 depending on role
Cycle to work scheme
Free DBS
Free uniform
Thousands of online and in-store discounts across big known retailers enabling our colleagues to make big savings on every day shopping such as holidays, supermarkets and travel.
Employee Assistance Programme – Immediate access to a confidential telephone counselling and legal information service which operates 24 hours a day, 365 days a year to include support such as financial and family concerns

#ClinicalRoleCareUK

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

This Position Is Responsible For Leading Large Complex Projects Or A Program With A Number Of Sub-Projects. Being Accountable For End-To-End Delivery Of A Project Or Program, Including Managing The Cost / Budget, Schedule & Dependencies; Ensuring The Project Scope Is Aligned With The Stated Business Objectives. Providing A Blend Of Technical And Business Acumen To Drive The Design, Development And Implementation Of Strategic It Projects. Building A Sufficient Level Of Knowledge Of It Products And Lob To Enable Targeted Probing Of Delivery Feasibility And Conflicts With Other Projects. Setting And Managing Customer Expectations; Managing And Escalating Issues And Changes. Developing And Maintaining Relationships With Project Stakeholders To Obtain Project Objectives While Working In A Matrix Project Environment. Driving Deliverables And Activities With Pdl And It Product Managers Or Their Program Manager By Removing Barriers, And Escalating Risk/Issues. Having A Thorough Understanding Of Systems Development Life Cycle And Project Management And Enterprise Processes.

Required Job Qualifications:
* Bachelor Degree with 5 years project management experience OR 7 years project management experience.
* Familiarity and experience with Project Management Methodologies (i.e. Project Management Institute – PMBOK), and experience in project delivery and management of large and/or complex projects.
* Understanding of project financial tracking including monitoring and reporting on budget expenditures.
* Experience in negotiations, managing conflict, and organizational / political savvy.
* Verbal and written communication skills, as well as meeting facilitation skills.
* Ability to work independently and within a team environment.
* Analytical thinking and problem solving skills; agility and flexibility to adapt to constantly changing priorities.
* Ability to create integrated, milestone-driven critical path project plans.
* Ability to multi-task and balance multiple competing priorities while meeting deadlines.
* Ability to influence (direct / indirect reports, project stakeholders, and leaders), and manage in a matrix organization.
* Structured, organized and methodical in execution, takes ownership and accountability for outcomes, drives for results and drives certainty in delivery; able to manage multiple parallel efforts and deliver quality deliverables on schedule.
* Develops trusted relationships and demonstrates deep Interpersonal skills.
* Experience with the entire software development lifecycle from inception to development to testing to production deployment and maintenance; deep understanding of HCSC delivery models – OWF, Scrum, XP.
* Regular in-person attendance at the designated facility of the job posting.

Preferred Job Qualifications:
* Project Management Professional (PMP®) Certification
* Health care acumen and HCSC experience
* Comfort/poise with senior management
* Leadership skills
* Knowledge of the Clarity PPM system, and expertise in Microsoft Suite, including Excel, PPT, Word, Project.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

This position is responsible for managing daily activities and implementation of strategies for provider recruitment and contracting of physicians, physician groups and facilities. The maintenance of harmonious working relationships with various assigned providers; negotiating provider agreements; assigning responsibilities to team members; and for training, counseling, appraisals of staff and other supervisory responsibilities.

Required Job Qualifications:

• Bachelor’s degree in business or related field plus four years of health care administration or managed care experience.  Eight years of similar experience may substitute.
• Effective verbal and written communication skills to interact with all levels of corporate personnel and assigned providers.
• Demonstrated analytical abilities and proficient planning skills.
• Effective negotiation skills.
• Demonstrated ability to meet deadlines and work well under pressure.
• Team player/people oriented.
• Ability and willingness to travel, including overnight stays.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

Located in Chicago, IL, this Senior Risk Manager is responsible for the Corporate Risk Management function inclusive of: risk finance, Captive insurance company reporting and oversight, loss prevention, and claims management.

Essential Functions:
 Responsible for participating in formulating policy, suggesting & coordinating Enterprise loss prevention and control activities, and determining risk financing mechanisms
 Designs, negotiates and approves Property and Casualty Insurance for the Enterprise
 Manages the Corporate Property & Casualty claim payment process: Includes mass tort class actions, anti-trust lawsuits, directors and officers lawsuits, cyber liability incidents, managed care and insurance company liability actions; oversees process from initiation to settlement proposal; negotiates claim resolution with insurance carriers as needed
 Manages relationships with insurance brokers, Property & Casualty underwriting community, and other third-party administrators, and other risk-related service providers
 Manages day to day operations of the Company’s captive insurance company, including monthly claims reporting, annual regulatory filings and audit
 Oversees the finances over the Captive insurance company including forecasting, development and ongoing management of the investment plan, dividends, and inter-company loan programs
 Has responsibility for the creation and maintenance of the Captive’s plan of operations (business plan); provides updates to regulatory authorities on changes to the business plan as needed
 Reviews contract language as requested by Procurement and Legal; evaluates risk and provides recommended edits to decrease HCSC risks in engagements with third parties
 Review and respond to insurance provisions provided in RFPs. Provide alternative language to comply with existing insurance policy terms
 Facilitates management review of insurance program recommendations and oversees subsequent placements
 Designs and maintains the Corporate Risk Management policy and related operations manual
 Prepare and update renewal applications for various insurance policy renewals - Managed Care/ Errors & Omissions, Directors & Officers, Employment Practices, Fidelity Bond, Cyber Privacy, Fiduciary, General Liability, Auto, Property, Umbrella, and other special lines of coverage; conducts underwriting presentations to insurance markets
 Gathers Data From Facilities, Legal, Managed Care Departments, etc. for Insurance Policy Renewals
 Oversee the maintenance of the insurance policy databases and electronic files
 Works with the company’s insurance brokers to respond to requests for certificates of insurance and claims history documents
 Stay abreast on industry standards and trends in order to analyze potential risks in changing operating environments related to the Affordable Care Act, new business ventures, contracts, acquisitions, and lines of business as they relate to HCSC Operations
 Update and maintain Risk Information Management System data
 Conduct annual carrier exposure true ups and confirm additional premiums due
 Manages the work of direct reports in Corporate Risk Management
 Provide ongoing risk management support and assistance as needed

Required Job Qualifications:  

• Bachelor’s Degree in Risk Management, Business Administration, Economics, Accounting, Finance or relevant degree.
• 8 years of experience in Risk Management, Claims Administration, Insurance Brokerage or Underwriting.
• Qualified Risk Manager under the Nonadmitted and Reinsurance Reform Act (NRRA).
• Expert in P&C Insurance, including appropriate federal and state legislation, reporting requirements.
• Has deep knowledge of commercial insurance programs, self-insured funding, retention structures.
• Clear and concise interpersonal, verbal, & written communication skills.
• Project Management skills to bring assignments to completion.
• PC proficiency in Word, Excel, PowerPoint.
• Ability to travel including overnight stays 10%.

PREFERRED JOB REQUIREMENTS

• Advanced degree.
• ARM, CRM, or CPCU designation.
• Insurance producer license.
• Vendor management experience; developing relationships with insurance brokers, Property & Casualty underwriting community, and other third-party administrators, and other risk-related service providers.
• Proficiency in RMIS Risk Management System, insurance policy databases and electronic files.
• Experience designing, negotiating and approving Property and Casualty Insurance for the Enterprise.
• Subject Matter Expert with securing, preparing & updating renewal applications for various insurance policy renewals - Managed Care/ Errors & Omissions, Directors & Officers, Employment Practices, Fidelity Bond,   Cyber Privacy, Fiduciary, General Liability, Auto, Property, Umbrella, and other special lines of coverage; conducts underwriting presentations to insurance markets
• Experience managing day to day operations of the Company’s captive insurance company, including monthly claims reporting, annual regulatory filings and audit.
• Ensuring an efficient risk financing process minimizing insurance premium increases. 
• Ensuring effective management of claims process including capitalizing on opportunities for HCSC to maximize claim recoveries from insurance carriers.

• Effectively manage a small team of direct reports.

We offer a flexible work arrangement with 3 days in the office and 2 days working from home.

Relocation is not provided at this time.

Sponsorship is not provided at this time.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

This position is responsible for managing complex existing products and or a product suite and leads the development of product strategy for both current and next generation product solutions in the health insurance space with a primary focus on Payment Integrity. Responsible for leading and managing the product lifecycle from ideation through market launch by analyzing and interpreting market trends, developing marketing strategy and assessing product performance. Serves as the subject matter expert responsible for product management activities including: marketing collateral development, training efforts, client reporting, monitoring product performance and refreshing product pricing. Supports sales and account management to position products for critical client sales.

Required Job Qualifications:
* Bachelor Degree and 4 years of experience in consulting, strategic planning, marketing, market research, product management, or product development OR 8 years of experience in strategic planning, product management, product development OR Master’s Degree and 2 years of experience in consulting, strategic planning, marketing, market research, product management, or product development.
* Experience effectively interacting with staff/management across multiple departments and levels, including executive leadership.
* Experience leading and mentoring other staff, as appropriate.
* Experience building key relationships and understanding organization interdependencies
* General business and financial analysis skills
* Knowledge of sales and marketing techniques, marketplace and competition
* Analytic and information synthesis skills.
* Communication and persuasion skills.
* Project management skills, including strong organization, prioritization and problem solving skills.
* Strong oral, verbal and interpersonal communication skills; experience accepting direction and feedback.
* Flexibility and responsiveness in managing multiple projects concurrently.
* Presentation and group facilitation skills.
* Initiative and persistence, with experience meeting deadlines.
* Experience leading within a team environment.
* Word, Excel, PowerPoint.

Preferred Job Qualifications:
* Health insurance, healthcare industry or Payment Integrity experience
* Previous responsibility for the administration of a product or product line, including development of products from inception to launch, and product introduction and monitoring for success or need for reengineering.
* Experience working directly with clients and benefit consultants or brokers.

This is a flex position (3 days in office; 2 days work from home).

#LI-EL1
#LI-HYBRID
INJLF

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

This position is responsible for managing consumer-facing financial products aimed at addressing out-of-pocket expense exposure. Responsible for leading and managing the product lifecycle from ideation through market launch by analyzing and interpreting market trends, developing marketing strategy and assessing product performance. Serves as the subject matter expert responsible for product management activities including: marketing collateral development, training efforts, client reporting, monitoring product performance and refreshing product pricing. Supports sales and account management to position products for critical client sales.

Required Job Qualifications:
* Bachelor Degree and 4 years of experience in consulting, strategic planning, marketing, market research, product management, or product development OR 8 years of experience in strategic planning, product management, product development OR Master’s Degree and 2 years of experience in consulting, strategic planning, marketing, market research, product management, or product development.
* Experience effectively interacting with staff/management across multiple departments and levels, including executive leadership.
* Experience leading and mentoring other staff, as appropriate.
* Experience building key relationships and understanding organization interdependencies
* General business and financial analysis skills
* Knowledge of sales and marketing techniques, marketplace and competition
* Analytic and information synthesis skills.
* Communication and persuasion skills.
* Project management skills, including strong organization, prioritization and problem solving skills.
* Strong oral, verbal and interpersonal communication skills; experience accepting direction and feedback.
* Flexibility and responsiveness in managing multiple projects concurrently.
* Presentation and group facilitation skills.
* Initiative and persistence, with experience meeting deadlines.
* Experience leading within a team environment.
* Word, Excel, PowerPoint.

Preferred Job Qualifications:
* Health insurance or healthcare industry experience
* Previous responsibility for the administration of a product or product line, including development of products from inception to launch, and product introduction and monitoring for success or need for reengineering.
* Experience working directly with clients and benefit consultants or brokers.

This is a flex position (3 days in office; 2 days work from home).

#LI-EL1
#LI-HYBRID
INJLF

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

This position is responsible for supporting solutions across the Payment Integrity and Consumer Financial Products portfolio. The muti-faceted role will be focused on leading high-priority initiatives encompassing strategy development / refinement, operating model and process optimization, and targeted product management workstreams. The ideal candidate will have a dynamic skill set that enables oversight of various product strategy and management functions.

Required Job Qualifications:
*Bachelor degree in Business or Health Administration and 6 years experience in health care, health insurance, or strategic consulting environment OR 11 years experience in health care, health insurance, or strategic consulting
* Experience leading and mentoring other staff.
*Experience in managed care product development, benefits consulting or project management.
*Experience working with corporate leadership, interfacing and communicating at all levels of the organization.
*Experience managing multiple complex priorities and a heavy workload.
*Organizational skills and detail-oriented.
*Verbal and written communication skills.

Preferred Job Qualifications:
*Experience in strategy development, operating model/process enhancements, and product management within the healthcare or consulting industry
*Strong analytical skills with the ability to identify opportunities and drive impactful changes
*Adeptness in navigating ambiguity and demonstrating agility in a fast-paced environment
*Strong communication skills and ability to collaborate across diverse teams
*Proficiency in developing compelling PowerPoint presentations to convey strategies, insights, and project outcomes effectively
*MBA or other Master's Degree

This is a flex position (3 days in office; 2 days work from home).

#LI-EL1
#LI-HYBRID
INJLF

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

As a Sr BI Product Manager at HCSC, you will play a crucial role in owning and managing one or more BI solutions products. You will operate with a minimal amount of guidance and supervision, serving as the primary owner responsible for translating customer needs into BI solutions products that provide significant business value. Your responsibilities will include understanding the problem, converting into actionable solution, writing technical requirements, prioritizing development, coordinating with stakeholders, and promoting product usage across a broad audience. Additionally, you will be accountable for the successful delivery and implementation of the product. In some cases, you may assist with BI development and data engineering tasks, and you will have an indirect reporting relationship with Analytics consultants and data engineers working on the products. The goal of this role is to deliver BI solutions that can generate insights to the business and make an impact on the organization.

Key Responsibilities:

* Apply Analytics Techniques: Utilize data analysis, statistics, visualization, and other BI solutions techniques to build actionable insights from data. Goal should be the make the solution enable with minimal team involvement after moving to production.

* Solution Identification: Leverage your business domain expertise and strong communication skills to identify data-based solutions that meet customer needs effectively.

* Product Development: Develop, create, and implement BI and analytics products and processes that add value for both internal and external customers.

* Communication: Present and explain technical findings to non-technical audiences to promote data-driven decision-making across the organization.

* Product Management: Identify new data sources, drive data collection efforts, and identify use cases for existing data sources to build and enhance solution. Ensure proper documentation of steps and data sources, making the solution and processes easily understandable and maintainable.

* Awareness of Market: Brining market trends and insights to the stakeholders and product to stay current with the product capabilities and possibilities.

* Insight Generation: Ability to delve into the solution and generate actionable insights, if needed, for the business.

* Product Vision and Strategy: Define the vision and strategy for analytics and BI products based on the business’s objectives and the evolving needs of users.

* Product Roadmap: Communicate expectations to stakeholders by defining the various high-level features across time by defining and maintaining a roadmap.

* Cross-Functional Collaboration: Ability to wrangle the efforts of data engineers, data scientists, business analysts, executives, customers, product, and legal/compliance so that the product can come to life.

* Prioritization: Ability to understand the need and priority of a functionality to stakeholders. Work with various stakeholders and teams to a create a unified priority list for the product team to focus on. This should be based on the delivering value, while managing the risk.

* Voice of the Customers: Serve as a proxy voice representing the collective needs of their stakeholders in all relevant meetings and prioritization decisions.

* Testing and Validation: Work closely with developers, analysts, and testers to ensure quality across each level of the DIKW (Data-Information-Knowledge-Wisdom)Pyramid .

* Measurement: Measuring the outcomes and articulating the value of the product to various levels of the organization.

* Manage the Product Life Cycle: Delivers each product phase, by guiding the work of data engineers, analysts, and scientists.

Required Job Qualifications:

* Bachelors degree and 3 years of work experience in a mathematical, statistical, computer science, engineering, physics, marketing, economics or related quantitative field OR Actuarial credential or Master’s degree and 2 years of work experience in a related quantitative field OR Ph.D. in a related quantitative field

*  Learning and growth mindset.

*  Customer-focused.

*  Interpersonal, verbal and written communication skills.

*  Must demonstrate proficiency in at least four of the following six areas: 1) data analysis and relational-style query languages; 2) machine learning and/or statistical modeling; 3) data visualization; 4) a high-level programming language; 5) distributed computing; 6) understanding of healthcare.

*  Independently delivering or leading the delivery of a complex analytics or  BI solutions project or product

*  Ability to present and communicate to different levels of the organization.

*  At least 2 years of experience with BI applications like PowerBI, Tableau.

*  Experience building visualizations for different levels of organization (tactical and strategic).

Preferred Job Qualifications:

*  Masters degree in a computational field, or Bachelors degree with significant healthcare experience

* Proficiency SQL

* Experience with Sales and Marketing Analytics

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Location - MP185 3200 Laclede Station Rd, Maplewood MO

Now Hiring!

Pay:  17-$19/hour  (based on experience)

Location - 3200 Laclede Station Rd.,Maplewood MO 63143

In partnership with the Store Manager, provide leadership to achieve or exceed sales and profitability goals. Consistently exemplify, maintain, and foster the culture and values of World Market. Drive a service and selling culture through effective leadership routines and engagement behaviors. Maintain a branded store experience through consistent visual execution, standards and recovery. Hire, develop and retain a high performance team through coaching, training and recognition.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Ensure an exceptional customer experience, including visual execution/standards and customer engagement
• Create a culture of recognition and accountability that delivers exceptional customer experiences and drives sales results
• Build and retain a high-performance customer-focused team through training, development and performance management
• Assess and analyze business trends utilizing all available reporting to problem solve sales and loyalty results and take appropriate action
• Address and quickly resolve customer issues and/or concerns with appropriate partnership
• Utilize all company selling and training resources to educate team on product knowledge, selling skills and business goals; validate that all company tools are being fully leveraged to provide exceptional Customer Experience on a consistent basis
• Validate and ensure execution of all omnichannel initiatives
• Validate and ensure execution of all customer loyalty initiatives and activities
• Assist Store Manager with MyHR responsibilities; partner with Operations Manager to ensure sales floor is properly staffed to support business needs
• Responsible for organizing, planning and execution of all signage and graphics in partnership with entire management team
• Recruit, interview and hire top talent that aligns with our company values
• Ensure a consistent orientation and onboarding experience
• Additional duties and responsibilities as assigned by and in the absence of Store Manager

SKILLS / KNOWLEDGE

• Leadership skills including: Excellent Customer Experience behaviors, a strong sense of urgency, attention to detail, creative problem solving and sound decision making skills that align with strategic initiatives, effective delegation and validation and the ability to efficiently execute daily priorities
• Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred
• Ability to work a flexible schedule, including nights and weekends depending upon the needs of the business
• Ability to lift up to 40lbs

Part time associates are eligible to participate in the Company’s 401(k) retirement savings plan after working 250 hours within their first three (3) months of employment.  

Benefits for full-time employment on the first of the month following 30 days of continuous employment include offerings for programs including Medical, Dental, Vision, Prescription Drug, Life Insurance, Flexible Spending, Commuter Benefits and Employee Assistance.  

If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:

Phone: 1-833-680-2399

Email: hrsupport@worldmarket.com

This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.

An Equal Opportunity Employer

It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

This position will oversee, develop, and implement HCSC’s early careers hiring strategy and initiatives including apprenticeships, college graduate opportunities, college internship opportunities, high school opportunities and other early careers initiatives required to support the development of HCSC’s early careers talent pipeline.

• Executing all program milestones including active sourcing, recruiting, as well as continuous improvement of all HCSC early careers programs.

• Partner with leadership teams and HRBPs as needed to ensure clear, timely communication on expectations and deliverables of all early career initiatives.

• Coordination and partnership with internal stakeholders including but not limited to trainings, recruiting events, internal lunch and learns, employee and recruiting events, etc.

• Partnering with HRBPs and L&D to Identify future skill needs and requirements for early career pipelines.

• Partnering with the employee engagement team to facilitate and cultivate a healthy and robust employee onboarding culture.

• Managing and supporting recruiting forecast needs, and calendar of events for ongoing build out and management of program.

• Managing the budget allocated and partner with leadership on all related topics.

• Working with internal stakeholders on establishing employer brand and marketing strategy for the Early Careers Program.

• Supporting recruitment team with high school, intern, new grad and apprentice recruitment cycles and events (including information sessions and other recruitment activities as needed).

• Leading and driving summer high school, intern, new grad and apprentice learning activities, social events, and networking

• Building strong relationships across HCSC, including with business leaders, as well internal HR stakeholders.

• Ensuring HCSC maintains a competitive offering for early careers talent by staying updated on trends and market practice.

• Collaborate with Blue University (L&D) to share best practices, develop new programs and ensure HCSC’s early careers program is best in class in sourcing, recruiting and hiring top talent to the organization.

Required Job Qualifications:

*  Bachelor's degree in human resources, business, marketing, communications and 5 years experience in leading or building early career, apprenticeship or university relations programs or initiatives or 9 years of related field or equivalent working experience
*   1 year of management or leadership experience

*    Creative problem solver with exceptional communication skills

*    Experience working with and recruiting from colleges, high schools and/or organizations supporting apprenticeship programs
*    Experience in project management

*    Knowledge of and experience with recruiting technology (i.e. Workday, Peoplesoft, Taleo etc.)

Preferred Job Qualifications:
*  Experience with Workday

#LI-Hybrid

#LI-EL1

INJLF

*This is a Hybrid role, in office 3 days/week in Chicago or Richardson*

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

03/29/2024

Address:

9832 Campo Rd.

Job Family Group:

Retail Banking Sales & Service

Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank’s policies and processes.

• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
• Ensures alignment between values and behaviour that fosters diversity and inclusion.
• Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
• Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
• Attracts, retains, and enables the career development of top talent.
• Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.
• Coordinates service requests and problem resolution processes to ensure accurate completion and follow-up that meets or exceeds customer expectations, or escalates for resolution.
• Generates leads to build and maintain customer relationships, resulting in outcomes that define a great customer experience.
• Supports the Bank’s community involvement and participates in community activities.
• Resolves customer related issues using knowledge of bank services, products, and processes.
• Fulfills sales and service activities for the customer in accordance with approved procedures.
• Provides input into area business and market plans to optimize new and existing business opportunities within the community.
• Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures.
• Reviews results and performance measures against plans and standards (e.g. sales targets, service targets, referral targets) to address gaps and develop plans.
• Analyzes data and information to provide insights and recommendations.
• Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.
• Manages transactional outcomes for customer calls or defers to appropriate internal business groups.
• Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.
• Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.
• Builds effective relationships with internal/external stakeholders.
• Maintains the confidentiality of customer and Bank information.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with all legal and regulatory requirements for the jurisdiction.
• Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
• Analyzes issues and determines next steps.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
• Basic banking or customer service/sales or equivalent experience.
• Previous supervisory or management experience - preferred.
• General knowledge of retail banking products and services.
• General knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.
• Working knowledge of competitive marketplace and trends in product offerings.
• General knowledge of branch operational processes and policies.
• General knowledge of branch technologies, processes, and performance metrics.
• Specialized knowledge.
• Verbal & written communication skills - Good.
• Organization skills - Good.
• Collaboration & team skills - Good.
• Analytical and problem solving skills - Good.

Compensation and Benefits:

$41,715.00 - $67,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact.  We strive to help you make an impact from day one – for yourself and our customers.  We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at http://jobs.bmo.com/us/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. BMO is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.