Total 27 Senior Executive level Customer Service job vacancies in Sheffield, England

Position: Senior Care Worker
Salary: £13 per hour
Shift: Days and Nights

Job Description:
As a Senior Healthcare Assistant, you will play a crucial role in providing essential care and support to individuals within a healthcare setting. Your primary responsibilities will include assisting with daily living activities, monitoring patient well-being, and maintaining a clean and safe environment. You will work closely with a team of healthcare professionals to ensure the highest standard of care is delivered to the people in care.Medication Administraion and Working with Care plans.

Key Responsibilities:

Assist patients with personal care tasks, including bathing, dressing, and toileting.
Help patients with mobility and provide assistance in moving and transferring.
Observe and report any changes in patients' physical or emotional conditions to the nursing staff.
Maintain a clean and hygienic environment for patients, including changing bedding and tidying rooms.
Ensure the safety and well-being of patients by following established protocols and procedures.
One to Ones
Personal Care
Medication administration

Valid training and certification is required for an immediate start. if not training can be provided.
A valid Enhanced DBS certificate (Disclosure and Barring Service), demonstrating a clean criminal record.
Previous experience in a healthcare or social care setting is highly desirable.

Working hours for the role are: 5 out of 7 days a week this will include one weekend on one weekend off.

The role will be working days and 12 hour shifts each day.

Benefits:

Opportunities for career development and progression within the healthcare sector.
A supportive and inclusive working environment.
Comprehensive training and ongoing professional development.
Employee benefits package, including pension scheme and holiday entitlement.

How to Apply:
If you meet the above requirements and are ready to make a difference in the lives of others, please submit your resume/CV to hello@purecarestaff.com or call 01422 525 320

Note: Only shortlisted candidates will be contacted. Prior to any offer of employment, the successful applicant will be required to undergo an enhanced DBS check.

Business Support Officer - Executive Services
Location:  Tamworth, NSW
THE OPPORTUNITY

Business Support for Governance & Executive Services
Providing administrative support to Councillors
Excellent career progressions and development opportunities

COULD THIS BE YOU?
Are you looking for a new challenge in your administration career? Do you have experience in providing administrative support?  This could be the opportunity you have been looking for!
Council are seeking an organised individual to join our Governance & Executive Services team.  You will have the ability to work autonomously and have experience in administration.
The Business Support Officer ? Executive Services is responsible for:
Providing a comprehensive range of administrative services to the organisation including:

Preparing a broad range of documentation for the team
Developing and implementing processes to maintain accurate records
Entering data into online and offline

... Click here to view more detail / apply for Business Support Officer ? Executive Services

We are looking for an organised, dynamic and highly motivated individual to join the team as Senior Support Worker in our Warrington Supported Living Service in Cheshire. The service is comprised of six flats, and supports individuals who have a learning disability and/or autism. The people we support may also have additional support needs such as behaviours that challenge, mental health needs and complex needs. We offer an empowering model of support which enables people to lead fulfilling and happy lives, maintain their tenancies, participate in their local community, develop independent living skills and achieve their personal goals and desired outcomes.

As Senior Support Worker, you will have the opportunity to support individuals with the wide range of activities that they enjoy, including going to discos, swimming and going to the cinema. As well as providing direct care and support, you will have the opportunity to act as a Key Worker supporting people to achieve their dreams and ambitions.
Senior Support Worker Duties:
- To ensure that all of our service users receive high quality, individualised, person-centered support
- To provide mentorship; support; guidance for the staff team working within the service
- To develop warm and trusting relationships with clients and to encourage them to express their needs, views and concerns
- Support the management of service delivery, effectively meeting the needs of the clients
- You will be required to work in a flexible manner which may include working evenings, weekends, waking nights and sleep in’s
At least two years’ experience of providing care and support to people with learning disabilities and other needs is essential for this role, as is a passion to provide excellent managerial support to a friendly staff team in Winwick, Warrington!

Vacancy Reference Number: 72695
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

We can only accept applications from candidates who are located in and eligible to work within the UK. – This post will not be open to Sponsorship under the UKVI scheme

Beadlow Motors Ltd, a rapidly growing automobile dealership in the UK, is actively seeking a dynamic and customer-focused Customer Service Executive to join our vibrant team. Renowned for our expansive and premium selection of pre-owned vehicles, we pride ourselves on providing our customers with unbeatable prices and exceptional customer service, setting us apart in the market.

Main duties include:
• Manage inbound calls, emails, and face-to-face inquiries, providing detailed information about Beadlow Motors products and services.
• Schedule and confirm appointments for sales or service.
• Address and resolve customer complaints or issues promptly, ensuring customer satisfaction.
• Provide support to the sales team by understanding customer requirements and providing relevant information.
• Engage with customers post-purchase to ensure their satisfaction with their vehicle and services received.
• Maintain a comprehensive customer database, documenting all customer interactions, transactions, feedback, and complaints.

Skills and Education:
• Proven experience in a customer service role, preferably in the automotive industry.
• Ability to remain professional and courteous with customers at all times.
• Strong problem-solving skills and attention to detail.
• Proficiency in CRM systems and office software.
• Ability to work well in a team and to handle multiple tasks simultaneously.
• Knowledge of Beadlow Motors' products and services is a plus.

United Kars Ltd is offering unparalleled hiring, selling, and purchasing services for motor vehicles. Our commitment to excellence and quality has driven our success, leading us to seek a passionate and skilled Customer Service Executive. This role is integral to maintaining our reputation for outstanding customer service and supporting our continuous growth.

Main duties include:
- Manage customer inquiries via phone, email, and live chat, providing timely and accurate responses to questions regarding our services, pricing, and policies.
- Resolve customer issues and complaints with empathy and efficiency, ensuring a positive customer experience.
- Process bookings, payments, and any service changes requested by customers, maintaining high accuracy and attention to detail.
- Collaborate with the sales, operations, and fleet management teams to ensure customer requests are fulfilled promptly and expectations are exceeded.
- Maintain a comprehensive understanding of our products and services to offer customers informed recommendations and support.

Skills and Education:
- Proven experience in a customer service role, preferably within the automotive or related industries.
- Exceptional communication skills, both verbal and written, with the ability to engage with customers empathetically and professionally.
- Strong problem-solving skills and the ability to think quickly under pressure.
- Proficiency in using customer service software, databases, and tools.

We are looking for a customer service executive to join our team. The ideal candidate will be responsible for providing excellent customer service, handling inquiries, and resolving issues. This role is vital for ensuring our customers have a positive experience with our company. We are dedicated to providing excellent logistics solutions and are looking to expand our team with this talented professional.

Main duties include:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide accurate information about our services, pricing, and delivery times.
- Guide customers through our service offerings and help them choose the best options for their needs.
- Resolve customer issues and complaints promptly and professionally.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other teams to improve customer service processes.
- Provide feedback to management on customer issues and trends.
- Assist in preparing reports on customer service activities.

Skills and Education:
- Previous experience in customer service or a similar role.
- Strong communication and interpersonal skills.
- Ability to handle difficult situations calmly and professionally.
- Good problem-solving skills and attention to detail.
- Ability to work independently and as part of a team.
- Basic computer skills and familiarity with customer service software.

NEW SENIOR SERVICE ADVISOR JOB
GLOUCESTERSHIRE
Salary: 32k basic + bonus + benefits

YOLO Recruitment is currently looking to recruit a Service Team Manager / STM / Senior Service Advisor / Senior Aftersales Advisor to join our client’s dealership in the Gloucester area.

As a Service Team Manager / STM / Senior Service Advisor / Senior Aftersales Advisor you are the critical link between customer and workshop, so ensuring you manage this relationship is key to this highly important role.

You will need to have experience as a Service Team Manager / STM / Senior Service Advisor / Senior Aftersales Advisor and a full UK driving license.
Duties of the Service Team Manager / STM / Senior Service Advisor / Senior Aftersales Advisor :
• Dealing with customers and ensuring customer satisfaction.
• Maximize utilisation of the department.
• Utilise workshop loading
• Regularly and proactively keep customers up to date with progress on their vehicle
• Booking in vehicles. Ensuring appointments are convenient for the customer and department, in line with the workshop capacity.
• Identify the customer requirements and where possible, supply an accurate fully inclusive costing.
• Produce accurate job cards, invoices, estimates and related information.
• Provide customers with full explanations of work carried out, making the most of any additional selling opportunities.
• Produce warranty job cards in line with the manufacturers policy and procedures.
• Accurately record all work requirements and identify retail, warranty, internal and non-chargeable repairs.
• Liaise with the Parts Department to ensure availability of parts.

Hours for the Service Team Manager / STM / Senior Service Advisor / Senior Aftersales Advisor : Monday to Friday between the hours of 7.00 – 6.00. Saturday on a rota.

To apply for this Service Team Manager / STM / Senior Service Advisor / Senior Aftersales Advisor role, please send your CV to Katy at YOLO Recruitment.

We’re recruiting a Senior Accommodation Support Officer to provide support to our established team as they assist our participants with their housing needs through effective interventions.



Our team of Accommodation Support Officers work with a caseload of adult males within the criminal justice system, in either a custodial or community setting. As a senior, you’ll be on hand to provide advice and guidance to the team where needed, and we’ll ask you to take care of a small amount of our more complex cases.



We’ll need your excellent interpersonal skills to build and maintain effective relationships with referral agencies and stakeholders. You’ll also be responsible for developing high-quality practice among the team through observing and auditing practice, and then providing coaching and mentoring workshops to enable them to develop.



Our successful candidate will ideally already have knowledge of housing and homelessness legislation or experience working within the criminal justice sector.



In return for your dedication, knowledge, and commitment, we're offering a competitive salary of £26,150 - £32,668 per annum (dependent on experience) with these great benefits:



25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
2 Volunteer Days
Pension - 5% Employee 5% Employer
Healthcare Cash Plan, incl. 3 x salary life assurance
Annual salary review
Refer a friend scheme
Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits


Interested? There’s an easy-to-apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.


Interventions Alliance is part of an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make.



Location: Bristol
Hours: Full time, 37 hours per week (Mon-Fri)
Contract: Permanent
Closing Date: 23 July 2024

Key Responsibilities
Assist the Accommodation Team Manager in continuous improvement to practice and the delivery of a high-quality service
Provide specialist housing advice and guidance to participants and employees
Provide workshops to all members of the team to develop their standards of practice
Build and maintain effective working relationships with all stakeholders
Manage a small number of complex cases


Skills and Experience
Experience and knowledge of housing legislation and options
Highly effective interpersonal and communication skills both verbally and in writing
Ability to establish and maintain effective working relationships
Experience or knowledge of the work of the Criminal Justice System


Additional Information
INTERVENTIONS ALLIANCE is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including CFO Activity Hubs, Education, Training and Employment (ETE), Accommodation, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless of their past choices or the challenges they face.

We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives. Ultimately, our aim is to equip individuals with the necessary skills needed to desist from offending, successfully reintegrate into their local communities and address barriers to work.

Interventions Alliance is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

You will be required to process a Disclosure and Barring Service (DBS) check. Seetec - Interventions Alliance supports the recruitment of ex-offenders and will not discriminate in any way. Our full policy statement of “Ex-Offenders” can be found on our website under” About us”

Interventions Alliance is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Proud member of the Disability Confident employer scheme

As a guide, please find attached the current job description and person specification for the Band 3 role. If you have questions or concerns about any aspects of the person specification, then we would encourage you to get in touch for a conversation as support may be available. Inclusive Recruitment & Selection We are committed to being an inclusive employer and accurate data capture is an important part of that to ensure we are supportive and representative. Our aim is to ensure that all applicants can see themselves in the available categories on our application form, but we recognise that some of our data capture fields are not inclusive. We have flagged this with our system provider to ask for change. We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager: Catherine.Gilbert7@nhs.net We are continually reviewing our recruitment & selection process to support the long-term aim of Sheffield Childrens being a champion of Equality, Diversity, and Inclusion. If you have any ideas for improvement, please get in touch with Catherine Gilbert at Catherine.Gilbert7@nhs.net

Customer Service & Bill Validation Executive – Energy Sector
North Tyneside
Up to £25k plus Annual Bonus (DOE)

You will be responsible for providing excellent customer support, managing key customer accounts, ensuring customer satisfaction, and handling billing queries. The role involves interacting with customers to understand their needs, resolving any issues or concerns, and providing guidance on energy services.

As well as excellent rates of pay you will enjoy working in our fun and relaxed working environment. If you are up for a challenge you’ve come to the right place. On-the-job training and mentorship will be provided. This will be provided by experienced and well-informed professionals with years in the Energy industry.

An example of some of the staff benefits on offer:

Fantastic working environment and culture
Training and career development from day 1
Annual bonus scheme
Generous holiday allowance
Competitions and incentives
Work-life balance
Pension scheme
Early finish on a Friday

Responsibilities::

Validation of supplier invoices
Chasing remittances with suppliers
Liaising with customers and suppliers to resolve billing disputes
Working with tenant recharges
Analysing data
Logging meter reads with suppliers for accurate bills
Building relationships with suppliers and customers in a professional way

About You:

Excellent communication skills and an excellent telephone manner
Previous experience within the energy industry
Good verbal and written skills
A positive enthusiastic approach
Good organisational skills and attention to detail
The successful applicant must have an analytic mind, good people skills and high grades in Maths and IT.

They need to be able to work on their own and have previous experience in energy industry.
If you feel that you have the experience and the skillset to make a real difference to our Client, hit the Apply button, pop us your CV over and one of our experienced Recruiters will be in touch.

To be shortlisted for interview you must have at least 6 months of experience of working in a similar role within the Energy Sector.

INDAF

Please refer to the Job description and personal specification attached to this vacancy for full details. Inclusive Recruitment & Selection We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager: Catherine.Gilbert7@nhs.net We are currently reviewing our recruitment & selection process and are looking to make our job adverts more inclusive. This will support the long-term aim of Sheffield Childrens being a champion of Equality, Diversity and Inclusion. If you have any ideas in how we can make our recruitment & selection process more inclusive, please get in touch with Catherine Gilbert atCatherine.Gilbert7@nhs.net Trust Values The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values: Compassion leading by kindness and showing empathy, understanding and respect Accountability striving to do the right thing and owning responsibility Respect value differences, tackling inequality and fostering a culture of inclusion Excellence delivering a high-quality standard of care

Applications are invited for the position of Executive Support Officer, based at Council's Administration Centre. The successful applicant shall be responsible for the provision of secretarial and administrative support to the Executive Services Branch and to act as the Personal Assistant to the Director Corporate and Community Services. For more information about Inverell Shire Council and the Corporate Support Coordinator position please click here to access the Position Profile.  Applicants should address the following Selection Criteria: Essential: Qualifications • Higher School Certificate or NSW School Certificate Record of School Achievement with satisfactory experience.  • Class C (1A) Drivers Licence.  Skills and Experience • Sound demonstrated secretarial and administrative skills. • Capacity to operate in an office environment using Word, Excel, Outlook, Power Point and other general office computer applications.• Demonstrated high degree of confidentiality.• Demonstrated ability, experience and commitment to excellence in customer service.• Demonstrated outstanding written communication skills.  Desirable: Qualifications • Previous experience in Local Government • Commencement,…

Click here to view more detail / apply for Executive Support Officer

Senior Care Assistant - Elderly Care
Residential Care
Sheffield
Day shifts, evenings and weekend
£12.60 per hour in April

Are you passionate about providing outstanding care?
Do you want to guide others to succeed?

We are currently looking for a dedicated Senior Carer to join our highly skilled team within our award-winning Care Home.

Working for a privately owned independent residential care home, who are proud to have been providing care for the elderly for over 25 years in the Sheffield area, this is a 34 bed Elderly Residential home. The home`s ethos is to provide personalised, exceptional individual care by an experienced and happy team,

The types of duties you may undertake include: -
To ensure clients are provided with the highest standards of care and support, in accordance with the organisation philosophy, policies and procedures, following individualised, person centred care plans.
Carry out assessment of care needs of the residents, plan and implement appropriate care in consultation with the resident, relatives, appropriate person and the wider care team when required.
Produce person centred care plans and risk assessments for existing residents, ensuring they are updated regularly and to reflect changes in needs.
Build good relationships with residents and their families, review daily care notes to help maintain and improve care delivery, individuality, mobility, dignity, respect and choice at all times.
Be responsive to reports from Care Support Workers regarding any changes in residents` conditions and/or circumstances and act timely and effectively when these changes occur.
To report back to the management team on any aspect of client care which they feel warrants investigation or urgent action.

We will provide the successful applicant with full training, coaching and support to enable you to feel fully confident in this role.
Experience of using MS Word and Outlook is essential, along with good communication and organisational skills.

Requirements-
You must have an NVQ Level 2 in Health and Social Care as a minimum, and ideally be working towards a Level 3 (or equivalent).
You must have also worked in Health and Social Care for a minimum of 2 years, with at least 1 year being at a Senior Level or equivalent.
Please note that this role will be working on a rotational shift pattern, including evenings and weekends.

To discuss this role further please `Apply` and attach your CV

#LEEJP

Ready to unleash your creative genius while working with iconic brands like Peroni Nastro Azzurro, Asahi Super Dry, and Fuller's London Pride?

Join CPM on our Asahi UK On Trade Field Sales Team and be the vibrant personality behind our premium drinks!

Not only will we offer you a great package. - with an annual salary of £26,931 + 10% bonus, + company vehicle, + daily lunch allowance + £2000 Joining bonus, but an opportunity to elevate your career with this exciting role, where you'll become the ambassador of a spectacular beer and cider portfolio. Embrace the excitement and be part of the dynamic journey in shaping the future of the beverage industry!

Ideal Location: Sheffield , United Kingdom, S66

Territory covering: Doncaster, North Nottinghamshire, Sheffield, Lincoln & surrounding areas

As a Customer Development Executive, you'll immerse yourself in the Trade - engaging with outlet decision makers and bar teams. Working in close collaboration with AUK field sales teams, your main focus will be fostering and maintaining strong relationships, delivering added value through exceptional customer service, brand education and training and trade activation initiatives.

You will support outlet owners and decision makers in driving outlet performance and category growth, enhancing and leveraging brand loyalty, portfolio expansion and rate of sale.

You will also have responsibility for account management of your own portfolio of accounts and associated targets. With the autonomy to manage your own diary and accountability for the delivery of your KPIs, this role requires a high level of self-motivation and an entrepreneurial approach, with superior time management and organisational skills.

Why work for us?

• Great package offered of £26,931 per annum + up to 10% annual bonus + company car
• Flexible hours: 37.5 hours per week, will include occasional evening and weekend event work
• Generous holiday package
• Competitive company pension scheme
• Laptop, Tablet & Mobile Phone
• A lively, sociable & fun working environment
• Great career progression opportunities for the right candidate
• Additional perks post-probation, including discounted shopping, travel, and subsidised gym membership

Ideal Candidate

• Passion or interest in premium drinks - previous experience within a beer or beverage serving environment desirable
• Exceptional communication skills, with a knack for networking, relationship building and engaging diverse audiences
• Dedication to delivering outstanding customer service and stand-out brand activation
• Strong numeracy, financial acumen and commercial awareness
• Impeccable organisational skills, including planning and prioritisation
• Proven track record of achieving results and adapting to fast-paced environments
• Commitment to continuous learning and development within the industry

Key responsibilities

• Serve as the trade face of AUK's premium beer portfolio and an advocate for the beer category.
• Support and collaborate with AUK regional sales teams to deliver an agreed number of advocacy, engagement, training and activation activities across core accounts.
• Account management of designated outlets, achieving visit targets, and delivering annual distribution, retention and volume goals.
• Capture and report data and insights from each visits using a CRM system

Ready to raise a glass to this exciting opportunity? Apply today!

CPM has been accredited Investors in People Gold award and places great importance on the training and development of our people. We work in a cooperative environment where great ideas and achievements are shared and celebrated.

CPM is an equal opportunities employer, we depend on having diverse talent with a range of backgrounds, skills, and capabilities.

Do you enjoy being outdoors, Jack loves outdoor activities and swimming and is looking for someone to work alongside his team leader. You should be someone who is highly motivated and committed to the values of our organisation.

37.5h/per week, with mix of day shifts with sleepovers and waking nights, flexibility is essential.

ESSENTIAL:
Valid drivers licence and ability to drive a motability vehicle
Flexibility around shifts, weekdays, weekends, bank holidays, etc

Jack is a great young man and he has a committed team around him, he is just looking to add a senior support worker to support his team leader. He lives in his own home and is usually active during the day, he enjoys the outdoors and loves an adrenaline rush. His favourite thing to do is swimming but he also likes walking and adventure areas. When chilling out he likes to watch Star Wars and Marvel movies and he enjoys a crumpet with peanut butter.

During the days you will be supporting Jack out and about participating in one of the many activities he enjoys, Jack is a good sleeper but has Epilepsy will need staff to keep an eye on him at night. There will always two people working with Jack. As a senior support worker your responsibilities will include shifts, both days and nights plus supporting the team leader in the leadership of the team.

Ideally you will:

Be positive and motivated
Be able to provide consist
Be reliable and flexible
Work well as part of a team
Be comfortable with a level of autonomy
Have good communication skills
Be robust, resilient and emotionally intelligent
Have a positive attitude and be keen to make a difference to Jack’s life

Benefits:

We reward our staff with competitive salaries
We offer an Award Winning Pension Scheme
We have a company sick pay scheme
Excellent annual leave allowance, including top up pay
Critical Illness cover, reassurance when you need it the most
Life Insurance, reassurance for your family when they need it the most
A really good mandatory induction
Ongoing high quality training
Career development opportunities
A real chance to make a difference to someone’s life



A DBS (Disclosure & Barring Service) Check will be requested in the event of the individual being offered a position with Beyond Limits, the cost of which will be to the employee, however, this will be returned after successful completion of probation period (6 months).