Total 10 Senior Executive level Customer Service job vacancies in Chester

How would you like to be paid for five days but only work four*?

Our colleagues’ wellbeing is at the heart of everything we do at OFG, so we’re always looking for new ways to improve everyone’s work/life balance. We’re taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent).

If the trial is a success, we’ll be rolling the 4DWW out across the Group – so there’s never been a more exciting time to join #teamOFG!

Job Title: Lead Practitioner (Senior Teacher)

Location: Maple Grove School, Chester

Salary: Up to £45,000.00 per annum dependent on experience

Contract: Permanent; Term Time only

Hours: 37.5 hours per week; Monday to Friday 8.00am - 4.00pm

As part of our continued growth, we now have a fantastic opportunity for a Lead Practitioner (Senior Teacher) to join our close-knit team at Maple Grove School, part of Options Autism.

About the Role

This role is critical to the continuing progress of the school, and essential to how we will achieve the highest standard of learning and teaching in every classroom. Our continued achievement is reliant on the post-holder consistently demonstrating outstanding/good teaching across every classroom.

The Lead Practitioner will work with the senior team to do everything possible to raise the quality of teaching and learning across the school and directly with the people they support. This will be achieved through individual coaching and modelling, as required.

Qualified Teacher Status (QTS) or equivalent is essential for this role

Key responsibilities

To develop and improve the practice of teachers.
To teach at least one subject.
To observe the teachers and provide high quality, diagnostic feedback that enables rapid development of skills.
To alter your coaching method/style depending on the teacher you are working with.
To analyse and deconstruct the teaching and provide strategies that will impact on the areas for improvement.
To motivate and inspire the teachers to want to be improve in line with the school’s overall vision and strategic direction.
To plan and lead some INSET to staff in line with the requirements of the school.
To evaluate and measure the impact of the INSET and provide follow up sessions that are informed by the evaluation.
To carry out learning walks with staff and to measure consistency across the school, you will then use this to inform further training for staff.
Internal Quality Assurer (IQA) of at least one qualification at Maple Grove School.
Essential

Successful experience of classroom teaching, 5 years minimum.
A sound understanding of the complexity of Special Educational Needs
The ability to build on the good practice within the school
Experience of working with pupils with a range of learning and behavioural needs
Experience of working with pupils from a range of backgrounds
Ability to work successfully as part of a team, and on own initiative
Ability to foster mutual respect in both adults and pupils
Ability to innovate, carefully plan, and express ideas
Qualified Teacher Status (QTS) or equivalent (UK)
Additional relevant qualifications/training (highly desirable)
About the School

Maple Grove is a newly opened school providing a specialist setting for learners with autism. We are situated in Hoole, Chester, with the school set within a beautiful, historic building that has been completely refurbished and redesigned to the highest standard.

At Maple Grove, everything we do revolves around the individual needs of each pupil attending our school, with the aim that every learner is able to fulfil their potential.

Along with our rich and varied curriculum, we focus on developing core life skills such as communication and social ability, sensory processing and emotional regulation; every pupil develops the essential capabilities they need to be as independent as possible when they leave school.

For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties. We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Why join Options Autism?

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.
And that’s not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

*You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy.

#1

Please download a copy of the job description for full details. Recruitment selection processes are based on competence (see Person specification) and values. CWP recruits people that can demonstrate the Trusts Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking aValues Based Interview/Assessment,which explores not only what you do but how and why you do it. Before applying, we encourage you to review the Trusts Values and Behaviours which are the 6 Cs Communication, Competence, Courage, Care, Compassion and Commitment. The supporting information section in your application should therefore reflect your understanding of the Trusts Values and associated behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour. An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website https://www.cwp.nhs.uk/completing-application-guidance. If you need any further guidance to help you complete your application, contact our recruitment team via email cwp.recruitment@nhs.net or by calling 01244 393100. If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme? Please inform the team if you have any special support needs to be considered as part of the interview and selection processes. CWP is proud to be an accredited Veteran Aware organisation helping to provide and share best practice in NHS care for our armed forces community. As a veteran aware organisation, CWP is committed to delivering on the principles of the Armed Force Covenant and has a Silver award with the MOD Defence Employer Recognition Scheme (DERS). The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers. Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment.You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies. New entrants to the NHS will commence on the minimum of the scale stated above. Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date. If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on 01244 393100. Good luck with your application. We hope to welcome you to Team CWP very soon.

An exciting opportunity has arisen for Two full time Senior Support Workers within our First Response Service Home Team's based in Chester. The successful applicant will be expected to work across Urgent Care Mental Health First Response Services, which will include Crisis Resolution Home Treatment Teams, Liaison Services, Street Triage Services, Liaison and Diversion Services and the Crisis Line.

The Senior Support Worker will be responsible for assisting qualified practitioners primarily within Crisis Resolution Home Treatment Team and also across the wider Urgent Care Mental Health First Response Service.

The role will also include signposting and referring to appropriate services, and there is an expectation that the post holder will build strong links with 3rd sector and partner agencies to collaboratively support the needs of an individuals in crisis.

CWP provides health and care services for local people, including mental health, learning disability, community physical health and all-age disability care – including the provision of three GP surgeries.



Our aim is to help people to be the best they can be, adopting a compassionate, person-centred approach to everything we do. We were recently rated as Outstanding for Caring by the Care Quality Commission with a Good rating overall.

We offer a variety of roles at all levels, so whether you are just starting out in your career or looking to use your skills and experience in a new role, CWP is the right employer for you.


CWP are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences.

To support this, we offer up to three weeks induction, dependent on role, with our Prepare to Care programme for all new starters. This programme welcomes you to CWP and provides you with information and training to support you in your role.

We welcome applications from people who have direct experience of accessing our services.

Please download a copy of the job description for full details.

Recruitment selection processes are based on competence (see Person specification)andvalues.



CWP recruits people that can demonstrate the Trust’s Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.



Before applying, we encourage you to review the Trust’s Values and Behaviours which are ‘the 6 Cs’ Communication, Competence, Courage, Care, Compassion and Commitment. The supporting information section in your application should therefore reflect your understanding of the Trust’s Values and associated behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our websitehttps://www.cwp.nhs.uk/completing-application-guidance. If you need any further guidance to help you complete your application, contact our recruitment team via email –cwp.recruitment@nhs.netor by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

CWP is proud to be an accredited Veteran Aware organisation helping to provide and share best practice in NHS care for our armed forces community. As a veteran aware organisation, CWP is committed to delivering on the principles of the Armed Force Covenant and has a ‘Silver’ award with the MOD Defence Employer Recognition Scheme (DERS).

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on 01244 393100.

Good luck with your application. We hope to welcome you to Team CWP very soon.


This advert closes on Tuesday 26 Nov 2024

Proud member of the Disability Confident employer scheme

Recruit4staff are proud to be representing their client, a leading Holiday Company in their search for an Holiday Customer Service Executive to work based in the offices in Chester.

For the successful Holiday Customer Service Executive our client is offering:

• Salary up to £23,000 per annum
• Monday - Sunday (37.5 hours) Rota is 5 days over 7, 9am to 5.30pm
• Permanent Position
• Benefits: Pension, 22 Days Holiday, Enhanced Pension, Maternity & Paternity, Social Events, Employee Discounts, Life Insurance

The role - Holiday Customer Service Executive :-

• Responsible for managing customer enquiries who are on holiday (in-resort)
• Manage individual queries and provide resolutions in line with company policies
• Investigate complaints
• Liaise with hoteliers to support resolutions in-resort
• Providing excellent customer service
• Prioritise escalations

What our client is looking for in an Holiday Customer Service Executive : -

• Previous experience working within the travel industry in customer services / customer relations - ESSENTIAL
• Strong communication
• Case Management / Complaint Management Experience - ESSENTIAL
• Able to cope well in pressured environments
• Reactive in nature

Key skills or similar Job titles: Travel Agent, Travel Specialist, Booking Agent, Customer Service, Resolution Executive

Commutable From: Cheshire, Flintshire, Denbighshire, Wrexham

For further information about this and other positions please apply now

This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited who are operating as a recruitment agency, agent, agencies, employment agency or employment business.

Senior Care Assistant Nights
3 or 4 night shifts per week working 10pm - 8am or 8pm - 8am
£13.37 - £13.48 per hour, 1 hour break

We have an exciting opportunity for a Senior Care Assistant at Durham House Residential Care Home in Chester le Street. Durham House Residential Care Home is family-run and caters for 31 older persons requiring residential and residential Dementia care provided to an exceptionally high standard.

You will provide nursing care, comfort, and companionship to the highest standards for elderly residents and be part of the Premier Care Homes Group. As a Senior Care Assistant, you will be responsible for the effective running of the floor.

Responsibilities include:
• Receive and deliver hand overs.
• Administration of medication and completion of appropriate documents.
• Stock checking controlled drugs.
• Supervise carers in their daily duties.
• Liaise with GP’s and other health professionals.
• Logging of appropriate information in relevant documents.
• Care planning.
• Assist in general daily living activities.
• Ensuring the effective running of the floor.

Applicants must be aged 18+ as will be providing personal care. A caring nature and a genuine interest in helping others is essential. Must be able to work using your own initiative without supervision over a 7 day rota. Previous senior care experience is preferable. NVQ3 in Health and Social Care preferred but not essential, as we provide all our staff with a wide range of training, plus access to Level 3 qualifications in Health and Social Care.

Benefits of working for Premier Care Homes include:

Free training and qualifications
Career progression opportunities
Free uniforms
Free on - site parking
Pension scheme
Recommend a friend payment
Long service recognition
Free flu vaccination

Successful applicants are required to provide an enhanced disclosure.

To apply please call, or email to request an application form.

Cheshire West Council is seeking a dedicated and compassionate Children's Social Worker to join our Supporting Independence Team (SIT). In this vital role, you'll work closely with vulnerable children and their families, helping to create positive outcomes through high-quality, evidence-based interventions. This is an exciting opportunity to be part of a team that values innovation, teamwork, and respect, while empowering social workers to make a meaningful difference in the lives of children and their families.

Responsibilities:
As a Children's Social Worker, you will:

• Case Management: Operate as a practitioner within the team, managing complex cases related to vulnerable children. You will be responsible for conducting child protection investigations, care planning, and ensuring that interventions are of the highest quality.
• Support & Supervision: Provide support to Social Workers and Personal Advisors in managing complex cases, offering guidance, and contributing to professional development.
• Collaboration: Maintain professional relationships with partner agencies such as the police, hospitals, and mental health services, ensuring a coordinated approach to service delivery.
• Record Keeping: Keep accurate and up-to-date records using the Council's electronic management systems, including Liquid Logic and Carenotes.
• Leadership: Deputize for the Team Manager as needed, providing operational management support and representing SIT in multi-agency forums.

Requirements:

• Hold a recognized qualification in social work (e.g., Dip.SW, CSS, CQSW) and are registered with Social Work England.
• Have substantial post-qualifying experience, particularly in children's safeguarding, with the ability to manage complex cases and work in multi-disciplinary settings.
• Possess strong leadership skills, excellent communication abilities, and are capable of working autonomously while maintaining a focus on safe practice.
• Must have a valid driving license and access to a vehicle, as the role requires travel both within and outside the borough.

How to Apply:

If you are interested, please call Chris Richardson on 01772 208964 or email me your CV - Christopher.richardson@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £350.

The benefits of working with SCS:

• A specialist dedicated Social Work consultant offering single point of contact.
• Exceptional referral bonuses - £350 per referral placed in to work!
• An extensive & exclusive range of Social Work vacancies across the UK
• Nationwide provider Social Work staff to over 200 local authorities.
• Payroll service twice a week.
• Ltd and PAYE payment options available.
• Annual training budget of up to £250 and continued online CPD training.
• Excellent Annual Loyalty schemes / bonuses.
• DBS disclosures provided via fast-track online services free of charge.

Recruit4staff are proud to be representing their client, a leading Travel Customer Service Executive in their search for an Travel Sales Executive to work based in the offices in Chester.

For the successful Travel Customer Service Executive our client is offering:

• Salary up to £23,000 per annum
• Monday - Sunday (37.5 hours) Rota is 5 days over 7, 9am to 5.30pm
• Permanent Position
• Benefits: Pension, 22 Days Holiday, Enhanced Pension, Maternity & Paternity, Social Events, Employee Discounts, Life Insurance

The role - Travel Customer Service Executive :-

• Responsible for managing customer enquiries who are on holiday (in-resort)
• Manage individual queries and provide resolutions in line with company policies
• Investigate complaints
• Liaise with hoteliers to support resolutions in-resort
• Ensure customer excellent
• Prioritise escalations

What our client is looking for in an Travel Customer Service Executive : -

• Previous experience working within the travel industry in customer services / customer relations - ESSENTIAL
• Strong communication
• Case Management / Complaint Management Experience - ESSENTIAL
• Able to cope well in pressured environments
• Reactive in nature

Key skills or similar Job titles: Travel Agent, Travel Specialist, Booking Agent, Customer Service, Resolution Executive

Commutable From: Cheshire, Flintshire, Denbighshire, Wrexham

For further information about this and other positions please apply now

This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited who are operating as a recruitment agency, agent, agencies, employment agency or employment business.

Recruit4staff are proud to be representing their client, a leading Travel Customer Service Executive in their search for an Travel Sales Executive to work based in the offices in Chester.

For the successful Travel Customer Service Executive our client is offering:

• Salary up to £23,000 per annum
• Monday - Sunday (37.5 hours) Rota is 5 days over 7, 9am to 5.30pm
• Permanent Position
• Benefits: Pension, 22 Days Holiday, Enhanced Pension, Maternity & Paternity, Social Events, Employee Discounts, Life Insurance

The role - Travel Customer Service Executive :-

• Responsible for managing customer enquiries who are on holiday (in-resort)
• Manage individual queries and provide resolutions in line with company policies
• Investigate complaints
• Liaise with hoteliers to support resolutions in-resort
• Ensure customer excellent
• Prioritise escalations

What our client is looking for in an Travel Customer Service Executive : -

• Previous experience working within the travel industry in customer services / customer relations - ESSENTIAL
• Strong communication
• Case Management / Complaint Management Experience - ESSENTIAL
• Able to cope well in pressured environments
• Reactive in nature

Key skills or similar Job titles: Travel Agent, Travel Specialist, Booking Agent, Customer Service, Resolution Executive

Commutable From: Cheshire, Flintshire, Denbighshire, Wrexham

For further information about this and other positions please apply now

This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited who are operating as a recruitment agency, agent, agencies, employment agency or employment business.

Are you a passionate and caring Registered Nurse looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Senior Registered General Nurse.

The Role


Providing outstanding leadership for care staff
Supporting residents with a range of complex needs and dependency levels
Provide clinical nursing to residents including medication management, infection prevention and control procedures, e.g. wound care, catheter management
Continuously strive towards ensuring clinical excellence within the home
Developing tailored care plans to delivering excellence across everything you do


Some of our benefits you’ll receive by joining the Care UK family


Enhanced overtime rates and bank holiday enhancements* (*where applicable)
Clinical training programme and career development
Thousands of retail discounts
Annual Leave purchase scheme
Wagestream - access your wages at any-time
Wellbeing Support


About You


An NMC Registered Nurse
Understands clinical assessment tools like Waterlow and MUST
Experienced in writing comprehensive care plans


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who share the same values: caring, passionate and teamwork. You’ll have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

See Job Description for further details. Recruitment selection processes are based on competence (see Person specification) and values. Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £23 (standard) or £43 (enhanced), this cost will be deducted from your salary over the first three months of employment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies. New entrants to the NHS will commence on the minimum of the scale stated above. Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date. Good luck with your application.